Section 5

Administration Plan
 Introduction to the Organization

VISSION
Our brand, RAFEN’S Café will be spread all around the world and internationally well-
known Western Cafe and all people and generations will love our products.

MISSION
One of our missions in proposing this product is to provide the citizens with affordable and
tasty food. In addition, our mission is to become one of the popular and trendy to the citizens.

Address

RAFEN’S Café 1st Floor, @iMan Mall, 94300 Kota Samarahan, Sarawak

Location Plan
 RAFEN’S Café 1st Floor, @iMan Mall, 94300 Kota Samarahan, Sarawak

Type of building and infrastructire

 Organizational Chart

GENERAL
MANAGER

MOHD
RAFI’UDDIN BIN
MUHAMMAD

ADMINISTRATION
MARKETING OPERATION FINANCIAL
MANAGER
MANAGER MANAGER MANAGER
EMILA BINTI
MOHD AIZZUDIN MUHAMMAD MOHD ANIES
YAKUB
BIN RAHMAN ANIQ FARHAN BIN NAJMUDDIN BIN
MOHD AZID MOHAMMAD
 ADMINISTRATIVE MANPOWER PLANNING

Table 1 : List of administration personnel

POSITION Number of Personnel

General Manager 1
Administration Manager 1
Marketing Manager 1
Operational Manager 1
Financial Manager 1
Operational Staff 16
TOTAL 21

Table 2 : Schedule of tasks and responsibilities

Position Task and Responsibilities

 To ensure the business runs smoothly and under

control
 Able to communicate and cooperate well with
General Manager peoples and other managers.
 To form objectives, planning strategies and
monitor the organization policies and also as
mastermind in this business.
 Alert the management and business operation to
avoid any disturbance that may occur during the
business.
 Help the general manager manage and plan the
business to ensure the business run systematically.
 To plan administration system so that the business
Administration Manager run efficiently and effectively.
 To ensure all the short-term and long-term
objectives will be achieve.
 To prepare a good budget to determine the overall
budget in the business.
 Responsible to list the wages and salaries of every
employee that help to run the business.
  To promote the business to customers and to find
potential customers to increase the sales.
 To prepare marketing analysis and observe some
locations to further expand the business
Marketing Manager  To make sure the customers are satisfied with the
products.
 To identify the marketing target, current market
and determine the most suitable strategy to be
used to ensure the maximum profit.
 Helps to create more ideas to make sure the
customers are well attracted to the business.
.
 To ensure there is no shortage of supply in the
stock.
 To plan out the process of producing an ice cream
Operation Manager so that there is no excess or shortage that may
cause some lost in the business.
 Able to know the amount of raw materials that are
needed to produce an ice cream.
 To ensure the quality of the product satisfy the
customers’ satisfaction.
 To prepare a cash flow, trading profit, loss
account and the balance sheet for the business.
 Responsible for all the financial activities of the
Financial Manager business.
 Helps to handle the administration, operational
and marketing expenses in order for the business
to be financially stable.
 To identify the relevant sources of finance.
 To estimate the ratios to determine the profit per
month.

WORKING SCHEDULE

Day Time Position

Monday-Sunday (except Friday) 8:00 a.m – 5:00 p.m General Manager

Monday-Sunday (except Friday) 8:00 a.m – 5:00 p.m Administration Manager

Monday-Sunday (except Friday) 8:00 a.m – 5:00 p.m Marketing Manager

Monday-Sunday (except Friday) 8:00 a.m – 5:00 p.m Operational Manager

Monday-Sunday (except Friday) 8:00 a.m – 5:00 p.m Financial Manager

 Table 3 : Schedule of remuneration

Position No. Monthly Salary EPF SOCSO Amount

Contributio
(RM) n (0.017%)(RM) (RM)
(13%)(RM)
General 1 3500 455 59.5 2985.50
Manager
Administration 1 3000 390 51.0 2599.00
Manager
Marketing 1 3000 390 51.0 2599.00
Manager
Operation 1 3000 390 51.0 2599.00
Manager
Financial 1 3000 390 51.0 2599.00
Manager
TOTAL 5 15500 2015 263.5 13381.50

Compensation and benefits

i. Salary, EPF and SOCSO

ii. Maternity Leave, Paternity Leave

iii. Bonus

iv. Annual Leave

v. Working Days

vi. Others
 Table 4 : List of office furniture and fittings

Item Quantity Price/per Unit Total Cost

(RM) (RM)
Air Conditioner 3 unit 1500 4500

File Cabinet 2 units 300 600

Office furniture 1 sets 1800 1800

and fittings
TOTAL 6900

Table 5 : List of office equipment

Item Quantity Price/per Unit Total Cost

(RM) (RM)
Laptop 2 1500 3000

Printer 2 200 400

Television 1 800 800

Telephone 2 100 200

Fire Extinguisher 3 300 900

Emergency Light 4 150 600

Smoke Sensor 3 200 600

First Aid Box 2 130 260

TOTAL 6760
 Table 6 : List of office supplies

Item Quantity Price/per Unit Total Cost

(RM) (RM)
Pen 10 1.00 10.00

Pencil 5 0.50 2.50

Eraser 5 0.70 3.50

Stapler 2 3.50 7.00

Ruler 2 0.70 1.40

Paper Clip 2 sets 2.50 5.00

File 20 2.00 40.00

Stapler bullets 3 boxes 0.70 2.10

A4 Paper 2 reams 12.00 24.00

Small book 12 books 2.40 28.80

TOTAL 124.30

Table 7 : List of office utilities

Item Quantity Price/per Unit Total Cost

(RM) (RM)
Electricity 1 800 800

Water 1 300 300

Maintenance - - 300

TOTAL 1400
 Administration Budget

Type Fixed Monthly Other Total

Assets Expenses Expenses
Expenses
(RM) (RM) (RM) (RM)
Fixed Assets
Office Furniture and fittings (refer 6900 6900.00
table)
Office Equipment (refer table) 6760 6760.00
Working Capital
Remuneration (refer table) - 15500 15500.00
Office supplies - 124.30 124.30
Wi-Fi 195 195.00
Pre-Operations
Deposit (rent, utilities, etc.)
Rent 5000
Utilities 1400 6400.00
Business Registration & Licenses 150 150.00
Total 36029.30