1.

The team used process mapping to delineate each step in the procedure for
continuous IV infusion and since they also examined the hospital clinic
laboratory, they also developed a process map to provide the task force with the
tools to analyze the clinical laboratory in depth. Process mapping provides a
visual representation of thee process as it is in reality. Process maps enable
employees or team members to easily understand the process, stimulate
discussion about process improvement, and helps identify problems within a
process.

2. A multidisciplinary team or task force is a group composed of different

professionals possessing variety of skills and knowledge. Teams and task forces
are multidisciplinary in nature because their specialization in different disciplines,
when combined together, will produce an efficient and effective output. Benefits
include collaboration within the team, promotes efficiency, easy access to
resources from multiple sources, flexibility, and wider range of knowledge.