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Zulkifli Zaini - IBI Discipline of Execution For Sustainable Success - FEB UGM - 21 Februari 2018 PDF
Zulkifli Zaini - IBI Discipline of Execution For Sustainable Success - FEB UGM - 21 Februari 2018 PDF
Leadership
Matters
Business is
about winning
Winning
through
performance
1
Leadership
adalah seni dari
kinerja
Kinerja melalui
orang lain
Bertambah
tinggi posisi kita,
bertambah
ketergantungan
kita kepada
orang lain
Leadership
‒ Mengambil keputusan dengan cepat dan percaya
diri → Decisiveness
‒ Kemampuan untuk mengerahkan dukungan
stakeholders (pegawai, pemegang saham,
consumer)
‒ Mampu beradaptasi secara proaktif → Adaptability
‒ Dapat diandalkan & dipercaya → Reliable
2
“Effective leadership is not
about making speeches or
being liked; leadership is
defined by results not
attributes”
‐ Peter F. Drucker
The Leadership Code
Long‐term
Human Capital strategic Strategist
Developer
Rule 1:
Rule 4:
Shape the future
Build the next generation Personal
proficiency
Individual Organization
Rule 5:
Invest in yourself
Talent Manager Executor
Rule 3: Rule 2:
Engage today’s talent Make things happen
Near‐term
operational
5 Source: Dave Ulrich; “The Leadership Code”, Norm Smallwood, Kate Sweetman, Harvard Business Press
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Transformation → Why??
Lingkungan bisnis
berubah
The successful key of a transformation is the ability to adapt to changes that occur
“It is not the strongest of the species that survive, nor the most intelligent, but the one
that is most responsive to change”
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‐ Charles Darwin
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Perubahan terjadi setiap saat karena faktor internal dan eksternal
“Nothing lasts except the change itself”
8 ‐ Heraclitus
70% upaya perubahan yang dilakukan mengalami kegagalan
Reason of failure:
• Failure to recognise or adapt to next
challenge
• Lack of team effectiveness
• Line managers don’t take the lead
• Future state unclear
• Failure to learn lessons from pilot
• Workforce do not respond to their
leaders
• Lack of shared vision & objectives
• Leaders do not show personal
commitment
• People do not understand the change
• Failure to lead by example
• Constant fire fighting
• Leaders step back at deployment
phase
• Initiative fatigue
Being a research material for many
experts in various institutions
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Pentingnya Culture
“Until I came to IBM, I probably would have told you that culture was just one among
several important elements in any organization’s make up and success – along with
vision, strategy, marketing, financials and the like... I came to see, in my time at IBM,
that culture isn’t just one aspect of the game – it is the game”
‐ Lou Gertsner Jr.
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Praktik Kepemimpinan
Kepemimpinan dari Visi ke Angka
11
6
Praktik Kepemimpinan
Praktik Kepemimpinan
Simple Communication
Matters
3
13
7
Praktik Kepemimpinan
Remote Influence
“Saat karyawan termotivasi, maka mereka akan
mempersembahkan kinerja terbaik walaupun si
pemimpin tidak ada di sekitarnya.”
14
Praktik Kepemimpinan
Tidak Memutuskan Adalah
Sebuah Keputusan
15
8
Mengelola Human Capital 14
Jangan Salah Memilih Orang!
Anda Akan Sengsara 30 Tahun
Mengelola Human Capital
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Bekerja Melebihi Harapan
17
9
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Mengelola Human Capital
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Learning is a Never
Ending Story
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10
Membangun Budaya
CULTURE
BEHAVIORS SYMBOLS SYSTEMS
PHYSICAL DESIGN
LEADERS BEHAVIOR PMS & REWARD SYSTEM
RITES & RITUAL
SPECIFIC BEHAVIOR
SYMBOLIC ACTION PEOPLE DEVELOPMENT SYSTEM
each Business Unit
1. What leaders pay attention to, 1. Rites and rituals of the organization 1. Organizational design and structure
measure, and control on a regular 2. Design of physical space, facades & 2. Organizational systems and procedures
basis buildings
2. How leaders react to critical incidents 3. Stories about important events &
and organizational crises people
3. How leaders allocate resources 4. Formal statements of organizational
4. Deliberate role modeling, teaching and philosophy, creeds, and charters
coaching
5. How leaders allocate rewards & status
6. How leaders recruit, select, promote &
excommunicate
CORPORATE VALUES
21 Source: Edward Schein, MIT Sloan School of Management; “organizational culture & leadership”
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Membangun Budaya
26
Jangan Ada yang Melubangi
Dinding Kapal
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Membangun Budaya
12
Membangun Budaya
30
Bekerja Berorientasi Hasil
24
Pareto Principle 80/20
31
25
13
Strategi Untuk Menang
33
Strategi Untuk Menang
Fokus Revenue,
Bukan Cost Cutting
38
27
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Disiplin Eksekusi
40
Rencana Tidak Mengubah
Apa‐Apa
28
Pentingnya
Check List
29
15
Disiplin Eksekusi
42
30
Disiplin Eksekusi
Dalam framework 4DX
WIG (Wildly Important
Goals)
Leading indicators vs
Lagging indicators
Scoreboard
Accountability
42
31
16
Disiplin Eksekusi
47
Teamwork
Bekerja Bersama Untuk
Hasil yang Luar Biasa
32
Disiplin Eksekusi
48
33
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Sukses Berkesinambungan
51
Sukses Ada di Detail
“Strategi itu menentukan arah.
Detail menentukan suksesnya proses eksekusi.”
34
Sukses Berkesinambungan
Reason Doesn’t Matter
When you’re janitor, reasons matter. Somewhere between
janitor and leader, reasons stop mattering. In other words,
you have no excuses for failure. You are now responsible for
any mistakes that happen, and it doesn’t matter what you
say.
Steve Jobs
52
35
18
Sukses Berkesinambungan
55
Nasib Kita Ada di
Tangan Kita Sendiri
36
Sukses Berkesinambungan
58
Growth or Die!
37
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Sukses Berkesinambungan
60
Target 50:50
50% kemungkinan bisa dicapai.
50% kemungkinan tidak bisa dicapai.
20
Buku‐buku terbitan IBI
IBI bekerjasama dengan asosiasi bankir spesialis dalam penyusunan buku, dan Gramedia dalam
pencetakan dan pendistribusian buku dalam bentuk cetak dan digital.
40
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Curriculum Vitae
Zulkifli Zaini
Saat ini Zulkifli Zaini sebagai Ketua Umum Ikatan Bankir Indonesia (IBI), Komisaris Independen di Bank
Permata, dan Komisaris Independen PT Triputra Agro Persada.
Zulkifli Zaini adalah Komisaris Independen di Indonesia Infrastructure Finance (IIF) pada Juni 2016 s.d.
Oktober 2017, Komisaris PLN pada Juli 2013 s.d. Maret 2015, Komisaris Bank BNI pada Maret 2015 s.d.
Maret 2016. Sebelumnya adalah Direktur Utama Bank Mandiri dari tahun 2010 sampai dengan 2013.
Sejak tahun 2003 sampai dengan 2010 di Bank Mandiri berturut‐turut sebagai Direktur Distribution
Network, Direktur Commercial & Business Banking, dan Direktur Technology & Operations.
Zulkifli Zaini memiliki pengalaman menyeluruh di bidang perbankan, termasuk bidang branch network,
operations, IT infrastructures, manajemen risiko, dan wholesale product management. Dia juga pernah
berinteraksi langsung dengan nasabah dari berbagai segmen, diantaranya retail, Small and Medium
Enterprise (SMEs), mid‐corporates atau Commercial Segment dan juga institusi pemerintahan.
Zulkifli Zaini memperoleh gelar MBA dari Washington University, St Louis USA dan gelar Insinyur dari
Institut Teknologi Bandung.
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Hubungi Kami
Alamat : Ikatan Bankir Indonesia
Menara IBI Lantai 2
Jln. RS. Fatmawati Nomor 2, 3, 4
Jakarta Selatan 12430
Telp : 021 – 75901547 ext 203
Email : sekretariat@ikatanbankir.or.id
Website : www.ikatanbankir.or.id
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