Professional Documents
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Marketing Plan Outline
Marketing Plan Outline
Executive Summary
Yogiyo chicken is under food service industry that covers all activities, services, and
business functions involved in preparing and serving food to people eating outside or away
from home. It is a korean food business constituted for about 4 years ago and already has 2
branches. They sell different kinds of Korean foods and their main product is Korean fried
chicken glazed with different kind’s flavors to choose. Their leading direct competitors are
There are marketing objectives set by the group to guide the business. First is to
achieve a sales run-rate of 20% per year after the application of marketing plans. Second is
to have an more than a million gross profit after 5 years. Lastly is to increase market share
The target market of Yogiyo chicken is young millennial aging 13-30 years old. The
position of the Yogiyo chicken in the industry is in the high quality yet low price or
One of the marketing strategies is focusing on the target market using marketing
development where the business will take an action in developing target market than
looking for another. The business could saturate the market with an aggressive advertising
campaign consisting of guerilla and online advertising and also outdoor advertising by
tarpaulins and posters. The proponents plan to improve their menu, place, and their
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II. External Analysis
1. Industry Definition
busy with certain matters that they don't have time to cook for themselves. In the
end, they would eat outside to tend their cravings and/or hunger. The more number
of people eating outside, the greater the demand is for food service industry.
Food service industry covers all activities, services, and business functions
involved in preparing and serving food to people eating outside or away from home.
This comprises all types of restaurants from fine dining or restaurants to fast food. It
also includes institutional food operations at locations such as schools and hospitals,
as well as other specialty vendors such as food truck operators, street stands and
catering businesses.
2. Industry Segmentation
Price
consumers or customers are going to pay. The best visualization for this are
restaurants that serve food costing from thousands above for a single
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quantity while fast foods that priced their products based on industry norms
have two or more food brands that serve in the same product line, one is
equip for customers who make purchasing decision based on the product's
price while the other one is set for those who are willing to spend more for
Location
more competently. This could help the company know on where their
business will fit in the society, in what areas their product could be better
Cuisine
food genre. An example for this fast food chains that segment itself
Product Lines
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Food service companies segment based on the products they own and
the categories they fit in since some foods can belong to more than one
segment; for example, fish sticks could be considered part of both the
seafood and frozen food product lines. Similarly, restaurants can be divided
(ASPBI) released by the Philippine Statistics Authority (PSA) last October, 2017
accommodation and food service activities. The same report also showed that there
is Php 471.3 billion as the total income amount generated by the sector.
Due to the stronger consumer's purchasing power, the food service industry
continued to grow from the year 2011. The statistical data below shows the development
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4. Seasonality
Seasonality is the presence of variations that occur on specific regular intervals less
than a year. In companion to other months, January and December shows the best sales of
Yogiyo chicken because these months where all the customers have more time because of
holidays and want to try something new. January is the start of the year therefore, there are
more opportunities because customers will want to try more and December, this is the
peak of the sales because it is the same month where there a lot of festivities, holidays, and
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income that favor to all stores and eatery. Yogiyo chicken may less their sales on the season
Source: https://www.tutor2u.net/business/reference/marketing-product-life-cycle
Introduction
The introduction phase is the period where a new product is first introduced into
the market. This typically requires a lot of resources and finances. As a result, many
known as The lean Approach. The introduction phase is usually associated with slower
growth as the public is not familiar with the product, the sellers may not be adequately
trained to sell, and clear and definite distribution channels are yet to be established.
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Growth
The growth phase is when your product starts to sell at a much faster rate. The
public is becoming increasingly aware of your product and word of mouth is starting to
spread. The product’s capabilities are now recognised and product development has
matured (the rate at which you’re changing your offering slows). In healthcare, this stage
can be hard to recognize, but is probably most noticeable when demand for your services
Maturity
The maturity phase is when your product’s sales begin to peak. Demand is strong
and the service is now booking out. Very soon, the product will begin to compete with new
Decline
The decline phase refers to the period when the product reaches its saturation
point. In this case, the price can start increasing, though the number of sales will decline. In
this phase, a decision is needed: whether to continue with the product with significant
Extension Strategies
This is the phase of extending the life of the business before it goes to decline.
Different marketing techniques and strategies are developed in this stage. Some of this are
additional advertising strategies to have new audiences or remind the current audiences,
price reduction, additional features or value, exploring new market, or new packaging or
set-up.
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Yogiyo Chicken's Stage in the Product Life Cycle
As of now, Yogiyo Chicken is still on its peak due to the Korean culture trend. Many
Chicken has 2 branches and different sets of side dishes. Though they have limited brand
awareness schemes, the business still get high sales due to people's craze on both Korean
taste and chicken cravings. Therefore, the business, Yogiyo Chicken, is still on the maturity
stage although at this point, they are experiencing extreme battle in competing for the
6. Environmental Scan
PESTEL Analysis
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7. Consumer/Customer Analysis
and behavioral. By using these variables Yogiyo chicken was able to know their scope and
segmentation used. Yogiyo used it to get the right population in using their products.
segmentation too has its own variables such as Age, gender, family size, income,
occupation, religion, race and nationality. Behavioral segmentation divides the population
on the basis of their behavior, usage and decision making pattern. Psychographic
segmentation is one which uses lifestyle of people, their activities, interests as well as
opinions to define a market segment. Geographic segmentation divides people on the basis
of geographical area. Their potential customers will have different needs based on the
psychographic, and behavioral segmentation because the target market of Yogiyo chicken
is 13-30 years old or also called the 'young millennial". Given the fact that Korean trends
are very popular right now, Yogiyo chicken has taken advantage of that by selling Korean
flavored chicken and different dishes making it a young millennial favorite. Young
millennial decision making pattern will always be focused on what is trending whether it’s
foods or anything and since Korean trend is very popular then more young millennial will
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8. Industry Trends
market research, chicken fast food was the strongest retail format in 2016, globally. He
even added that chicken fast food chain grew 8% by value to reach 65.6 billion dollars in
total global sales. Chicken gives a universal appeal other than more regional-specific items
like pizzas and burger. This can be proved by the different menus in all the world market
Aside from this, restaurants, fast food chains and any other forms of food service
businesses uses different kind of strategic marketing to promote their product. One of
these is having a picturesque set-up of business place or business products or also called as
'instagramable' by the millenials, Other one is promotional strategies like bundle discounts,
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III. Key Success Factor
Below are the factors that contributed to the success of the business:
Foods- the foods' taste is incredibly good and unique that every customer will surely
be satisfied and can't help their selves but to go back. Everything in the menu are on
their best qualities because the ingredients and recipes are well-chosen.
Price - the prices are affordable yet the foods are delicious. This will guarantee the
customers' satisfaction.
Service - the staffs and employees are kind and friendly. They maintain good
customer relationship.
Location - since the location is easily noticed, it can attract more customers.
Venue - the venue is clean and the aroma of chicken is present which can add the
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IV. Internal Analysis
1. Company Background
A. History
Yogiyo chicken started 4 years ago and the first branch was in Don Antonio,
Commonwealth. Since it is in the city, people started to patronize the Korean taste which
they found satisfaction of the product. Then last 2017, they opened another branch which
is in Timog, Quezon city. By then, more customer enjoyed the taste of Yogiyo Chicken.
Vision
Our vision is to have more branches in the near future to taste and eat our product by the
Mission
Yogiyo chicken serves Korean cuisine that will surely guarantee to satisfy the customer and
develop a good customer relationship. Our great value and great taste will surely patronize
by locals.
Proposed Mission
“To deliver exceptional Korean cuisine by providing a quality food and good service making
every customer who comes through our doors leave impressed.”
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C. Product Offerings
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D. Selling prices and Pack sizes
Fried Chicken
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Snow Cheese Chicken
Ramyeon – P 120
E. Distribution Network
Customer
Producer
Consumer
The important highlight of Yogiyo Chicken is when they opened their 2nd branch in
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2. Review of Current Marketing Efforts
The main target of Yogiyo Chicken are group of friends aged 15-25 and family
of 4-8 pax who patronize Korean Food. The food products offered by Yogiyo Chicken is
perfect for a family and group of friends since they offer a bundle of korean chicken. Also,
people around Quezon City are their target market since they have a branch in Timog and
Commonwealth.
B. Positioning Statement
As of today, Yogiyo chicken is for all ages and because of the Korean culture trend, it
attracted a lot of people to taste the product. Unlike other brand of Korean chicken, they
offer one of the best tasting Korean Chicken which got the taste of the Filipinos and how the
way they treat the customers well, it is also budget friendly that really hooked the
customers.
The Yogiyo Chicken was estimated to have an annual sales of 350,000 the
owner refused to give the detailed and specific income and expenses of the Yogiyo Chicken
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D. Current Marketing Strategies and Activities
1. Facebook Page- They have a facebook page where they post updates and information
about their products and where customer can reach them. Their facebook page was created
2. Word of Mouth Marketing- they are using this kind of strategy because they have a valid
and trusted customers who always dine at Yogiyo. They maintain a strong connection or
Yogiyo Chicken may be a great producer of Korean Chicken and other korean
food however it also faces issues or challenges in some ways. Below are Yogiyo Chicken’s
current marketing problems which is aimed to improved and resolved in the soonest time
possible:
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V. Competitive Factors
A. Direct Competitors
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Rice,
Shawarma
Rice,
Tonkatsu,
Salads,
Chicken Meal
Promotion Fliers, Fliers, Fliers, Fliers and Fliers,
Facebook Facebook Facebook Facebook Page Facebook
page. page. page page,
B. Indirect Competitors
Target Age: 22-60 Age: 18-45 Age: 18-34 Age: 25-49 Age: 18-35
Market
Positioning To view For busy The better Exceptional To be the most
Starbucks as people who for you fast People on a profitable QSR
more than just want food, any mission, to business,
a comfortable cheaper way you like be the best through a
coffee house. It coffee and a it. Gourmet Pizza strong
does not limit place that options with delivery franchise
itself to simply fit to you, drive company in system and
coffee, but Dunkin through the world. great people,
expands to all Donuts convenience. serving the
coffee related here to best burgers in
products. help. the world.
Price Average Cost: Average Average Cost: Average Average Cost:
250 Pesos for Cost: 150 800 Pesos for Cost: 300 500 Pesos for
two Pesos for two Pesos for two
two two
Product Doppio, Baked Tacos, Chicken Hamburgers,
Americano, Goods, Hot Burritos, Tex Wings, Chicken,
Espresso Beverages, Mex Cuisine Dessert, French Fries,
Macchiato, Flat Iced Pasta, Pizza, Soft Drinks,
White, Beverages, Submarine Milkshakes,
Cappuccino, Frozen Sandwiches Salads,
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Latte, Caramel Beverages, Dessert,
Macchiato, Sandwiches Breakfast, Hot
Mocha , Soft Dogs
Drinks
Promotion Social Media Social Social Media Social Media Social Media
Page, Media Page, Page, Posters Page, Page, Posters,
Application, Commercia Posters Commercial
Posters l,
Application
, Posters
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VI. SWOT Analysis
STRENGTHS WEAKNESSES
Good Service
Location's accessibility
Clean utilities
Satisfiable Servings
OPPORTUNITIES THREATS
natural disaster
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VII. Marketing Objectives
The following are proposed objectives that shall guide the business for a span of
time. The objectives below will help the business to set their mind for their business'
growth.
• To increase brand awareness through guerilla and online advertising in the span of
1 year.
• To set the place of the business as asset for promotion by decorating and make it
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VII. Marketing Strategies
1. Core Strategies
A. Target Market
The target market of the business is the young millennial. Millennial are ages
22-37 years old while the Generation Z are ages 21 years old and below. The group
chose to use the term "young millennials" because the age of the target market is 13-
30 years old. Most of them today like to eat foods especially those which are in
trend. With the booming Korean craze, choosing them as the business' target market
will be a hit. Since millennials and generation z are most likely to eat with friends, it
is a good opportunity for the business to earn more profit. Another reason for
choosing them is because they can help in promoting the business especially in the
online world. They are active users of social media and by that, there will be a
chance that the business will be more known or expose to the public by posting
reviews and pictures. We are sure that this will be a hit because of its unique taste.
Also, most of the young millennial used to be demanding to their family about eating
outside that could lead to tagging their whole family in eating in Yogiyo Chicken.
There are also bundle or package meals that every group of friends can enjoy.
Another reason of choosing them is because we would like the business to be not
just a place to eat, but also a place wherein they can bond with each other without
spending too much of their money. By giving them good service, they will be
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B. Positioning Statement
"To those who don't want to waste money for nothing, Yogiyo Chicken serves
2. Other Strategies
A. Market Penetration
The proponents of the business may saturate the market with an aggressive
penetrate the market by saturating our product in the market through outdoor
advertising. For example, in every street corner’s there are Yogiyo chicken
tarpaulins or posters.
B. Marketing Development
develop existing market rather than looking for a new market. For example, Yogiyo
community is a trend right now. Although most of the millennial uses social media,
there are still some who are not fond in those. So the group thinks that the owners
may do this by promoting the product in a new geographical area. They may also try
to millennial and by that, they may try placing adverts in publications that non-
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C. Line Extensions
product line of an existing brand. For example, they can make or add a new flavor of
Yogiyo chicken or other item on the market. Their company is marketing the value
and quality of the existing product line to introduce more choices to their
consumers.
D. Position Defense
the brand, making it extremely difficult for other competitive to impeach upon your
space. In such cases, the owner, as the defender, maintains its position in the market
by reminding their customers about the status of the product, setting up entry
E. Encirclement
Under this strategy, the challenging firm considers both strengths and
weaknesses of the opponent and then launch the attack simultaneously. On their
case, Jollibee is one of the competitor where everybody know that there product is
more popular and trend in our society. If that’s the case they may apply the
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F. Concentrated
G. Intensive Distribution
Yogiyo Chicken sells their product from a big store type only, but on this day,
a customer virtually able to find their product everywhere he goes like soft drinks or
even cigarettes. Well this method is particularly useful for products listed above,
that’s why there are advantages and disadvantages when this method applied to
Yogiyo Chicken. First, it can increase the supply of the product which raises the
chances of more sales, meaning, more sales, more revenues for Yogiyo Chicken.
Second, Yogiyo Chicken can analyze the source of sale whether the product is more
in demand from local, hypermarket type store, owned establishment etc. With this
data the Yogiyo Chicken can further plan out its promotional efforts to boost its
sales and to increase the presence of the product to the modern world. When you
also look on the data result given by this method, Yogiyo Chicken can also analyze
the causes of its failure in increasing its sales at some locations. In result of that,
Yogiyo Chicken can either cut down on the distribution or to increase its marketing
H. Bypass Attack
capturing the market share of the competing firm or to surpassing the competitor by
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attacking its easier markets. Yogiyo Chicken can either diversify into the unrelated
products, into new geographical markets, because when the firm is provided with
well equipped resources there’s more power than the competing firm. For example,
Yogiyo Chicken can create another product or taste that other firm didn't have so
that the consumer may satisfy their satisfaction and resulted to a positive review for
Yogiyo Chicken.
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IX. Marketing Program, Schedule, and Action Plan
Objective: To have a variety of products that the business will offer. Yogiyo will not just
focus into Korean Chicken rather they will also having different Korean Food. Also they will
add new flavors of the Korean Chicken like Garlic Parmesan, Honey Glazed, Barbeque, and
Cheesy Jalapeno to attract their target market and to increase their sales.
ADDITIONAL FLAVORS
Garlic Parmesan Honey Glazed Barbeque Cheesy Jalapeno
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Action Plan #2 Promotional Strategy
Objective: To make the target market convince why the products of Yogiyo is the best.
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Action Plan #3 Expansion and Decorations
Objective: To expand and decorate the place for more customers to come.
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Manager
TOTAL Php 60,000
FLOOR PLAN
DESIGN
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Action Plan #4 Online Advertising
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Objective: To inform customers on service or products provided by Yogiyo. Online
advertising is a big help since people nowadays uses social media. This could be a great tool
in marketing the product. The more public know the product, the higher possibility of
greater sales.
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Objective: To make the product more appealing.
X. Marketing Budget
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XI. Activity GANTT Chart
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The marketing manager The marketing manager
will take charge in posting will control the status that
information of the products they will post online. They
Social Media Promotions online in order for the will also make sure that the
customers to be informed information posted online
about the discounts or are legit.
promos of the Yogiyo.
The head of the kitchen will The head of the kitchen will
develop the product for control that the continuous
enhancement, mainly the enhancement and taste of
Product Enhancement plating of the dishes, in the foods compliment each
order for them to more other so that the customers
pleasing and satisfying to satisfaction will not be
the customers. sacrificed.
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Questions:
2. Do you have any branches? Please state the quantity and the place.
Meron na po bang napagtayuan ang negosyong ito sa ibang lugar? Ilan at saan/saan-
saan?
3. What are the things you do to market and advertise your business like flyers and fb
page/website?
Ano ang mga bagay na inyong ginagawa upang ipakalat at ipaalam sa iba ang inyong
4. Do you have any promotional strategies in terms of pricing to invite customers and
for loyalty of the customers like loyalty cards, barkada/bundle pricing, and senior citizen
discounts?
mga mamimili at mapanatili ang mga ito katulad ng loyalty cards, barkada/bundle pricing at
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Marketing Mix
Product
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Price
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Place
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Promotion
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Bibliography
Berman, Craig. "What Type of Segmentation Is Used by Food Companies?" Small Business -
used-food-companies-72664.html.
Betia, Alexis (2018) Food Forward: A taste of 2018’s food trends. Retrieved from
https://www.rappler.com/life-and-style/best-eats/193320-philippines-food-
trends-list-2018
Claridades, J.G. (2015) Food Service - Hotel Restaurant Institutional. Retrieved from
https://gain.fas.usda.gov/Recent%20GAIN%20Publications/Food%20Service%20-
%20Hotel%20Restaurant%20Institutional_Manila_Philippines_1-4-2016.pdf
https://study.com/academy/lesson/food-service-industry-definition-history.html
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