Views from the Cliffs
Newsletter of the Cliffs at Princeville - Summer 2010
General Manager’s Report
Kimo M. Keawe
The installation of the new 10 ft. fence along the
eastern side of the tennis court appears to have been the
deterrent we needed to keep outsiders from gaining
access to the pool by jumping over the fence. However,
with the advent of summer we still have outside individuals
entering the pool area through the front gate. We are
working on the program to install an electronic lock at the
front gate. This will require installing a custom fabricated
iron gate that will prevent people from reaching through to
unlatch the mechanism.
We have installed a new spa blanket in the adult
Jacuzzi in our effort to conserve energy and are waiting
for the blanket for the main Jacuzzi to complete this
project. We hope to see a noticeable energy savings by
retaining the heat in each spa.
Because our occupancy demands were greater
than our inventory, we finished 6 units in Bldg 5 a week
earlier than scheduled and put them back in service the
nd
weekend of July 2 . The balance of the units were put
th
back in service on schedule, the weekend of July 9 .
Several of these units were designated as test units with
upgraded water heaters and LED lighting. In addition, we
are working on installing a heat pump solution that will
minimize noise and provide measurable savings. We are
on schedule to complete Bldg 6 the first week in October.
Overall, the units look great and with each successive
renovation the improvements are noticeable.
We are in the final stages of our due diligence
process with a vendor to implement a permanent solution
with a new wireless system that will provide property wide
coverage and exceptional monitoring and reporting
capabilities. Part of the scope of work for the upgrade is to
bring a new fiber optic cable to property. This will give us
greater capacity and flexibility into the future as the needs
and wants of our guest evolve with new technology.
You should have received our promotional flyer
that will allow CCIOA and CRVOA members to purchase
additional intervals at fire sale prices. This is a limited
time offer based on the current economic conditions and
these prices will in all likelihood return to market levels as
our economy improves. Time is of the essence on this
offer, so don’t miss this opportunity to own additional
weeks at bargain prices.
We completed the construction of an additional
BBQ site between buildings 4 and 9. We also planted a
spider lily hedge to screen it from the parking lot. New
picnic tables are being constructed to complete this
project.
The recycling program has finally started. We
have two glass/plastic collection stations; one in front of
the maintenance building facing building 2 nd another
behind the main trash dumpsters fronting building 4.
The new beach chairs and coolers in the units are
a welcomed addition and guests appreciate the
convenience of having them easily accessible.
June Sundberg has done a good job in a very
short time and has been promoted to Front Office
Manager. We look forward to continuing to improve our
operation with her contributions.
We continue to work on a solar solution for the
entire property. We need to assess the current and future
condition of our roofs and will be hiring an independent
consultant to determine if our roofs are sufficiently
waterproof and structurally sound to carry the additional
weight of solar panels. The bottom line is that this new
system must be self supporting and generate enough
savings to cover all carrying and operating costs.
After 9 years, Julie Monroe will be leaving the
Cliffs family and moving to the Mainland. She and I
started together and she willingly accepted the challenge
of Controller of this self managed venture. There were
many difficult issues to tackle and our property has
benefitted greatly as a result of her diligence and
perseverance under difficult conditions, but more
importantly, she was an advocate for the staff and was a
good listener. She was a manager who was very good at
what she did, and friend to all. We will miss her.
We recently hired an assistant Controller, Sheila
Berry. She comes to us highly qualified and is a licensed
CPA in the State of Hawaii. We look forward to working
with her and we continue to improve on the foundation
that Julie has built. We need to be conservative to meet
our expenses through the end of the year. 
 I n fact, I had the distinct pleasure of actually hiring
Julie. Julie took our rag tag and basically non-existent
accounting group, and built it from the ground up. She has put
our systems in place and has been an integral part of allowing
us to make all the improvements you see at our property while
keeping our finances not only intact, but improving them year
after year. On behalf of the Board, our membership and
myself, I want to personally thank our controller and more
importantly, our friend, Julie Monroe, for her dedication to the
Cliffs, her tireless work on our behalf, and her friendship all
along the way. Julie, you will be missed a great deal.

CLIFFS CLUB NEWS As always, your board thanks all of our owners for
your support, suggestions and patronage of the Cliffs. We are
Mark Barra, President all very proud of our property here and hope you are also. As
always, we love to hear from our members with any
suggestions or comments you may have. Have a great end of
the summer and we will be back in touch with you in the fall.
A loha from your Board of Directors. We have just
concluded our summer meetings at the Cliffs and as always, we
have much going on that our membership should know about. We A warm Aloha
have now finished our renovations on Building 5 and will commence
Building 6 by the time you received this letter. This will leave only
Building 4 to be fully renovated (scheduled for March 2011) and
then all our units will have the new look that has generated so many
2010-2011
positive comments from our members as well as the exchange
companies. Our thanks to our main vendor and decorator, Louis CCIOA BOARD COMMITTEES
Jensen of Resort Environments LLC ,for giving our units a
sophisticated island feel that has drawn rave reviews. FINANCE COMMITTEE
Tom Selders (Chair), Jerry Hempenius, Lou Genett, Jim Ricker, Alice
Several items of note are also occurring from the AOAO Berntson, Barry Kinman
association side of things that will enhance the CCIOA membership
experience. We are looking into improved wireless internet IT COMMITTEE
Jerry Hempenius (Chair), Lou Genett, Gus Daal,
services and are close to signing a contract that will eliminate the
Don Jacobs, Tom Selders
need for in-room wireless routers and give the property a much
more consistent and high quality internet signal. We are also NOMINATING COMMITTEE
moving along on trying to bring solar energy to our entire property Don Jacobs (Chair), Gus Daal
thus fixing and ultimately reducing one of our largest expense
items: Energy. Financing has always been the stumbling block in LEGAL & BYLAWS COMMITTEE
this area but thanks to Board member Louis Genett, we may have Don Jacobs (Chair), Jerry Hempenius, Tom Selders,
an outstanding program that will allow this dream to become a Lou Genett, Barry Kinman
reality.
MARKETING & COMMUNICATIONS COMMITTEE (JOINT)
From a financial perspective, we are holding our own Lou Genett (Chair), Tom Selders, Jim Ricker

financially but do have a brewing issue we are trying to deal with. LONG RANGE PLANNING COMMITTEE (JOINT)
Due to the economic conditions we are all facing, we have had a Gus Daal (Chair), Jerry Hempenius, Tom Selders,
larger than normal (but not unexpected) amount of delinquencies Jim Ricker, Lou Genett, Alice Berntson, Barry Kinman
that required us to go to foreclosure on. The result is a higher than
desired level of inventory (weeks) which if not sold to dues paying FURNISHINGS COMMITTEE
Jerry Hempenius (Chair), Gus Daal, Lou Genett,
members, becomes an economic drain on us all.
Alice Berntson
H owever we think we have an exciting solution to this
PERSONNEL COMMITTEE
problem. Again you have likely received in the mail (or are about Jerry Hempenius (Chair), Don Jacobs, Jim Ricker,
to) a flyer outlining an exciting promotion we are having that will Alice Berntson
allow our membership to purchase additional weeks at never before
seen prices. We fully expect tremendous response to this QUALITY CONTROL / MAINTENANCE COMMITTEE (JOINT)
promotion so once you get the mailing, if you have ever had any Gus Daal (Chair), Tom Selders, Don Jacobs,
Alice Berntson
interest in buying additional weeks at our slice of paradise, now is
the BEST Time to do so. I am confident in saying prices will never RESALE COMMITTEE
be lower so take advantage of the current situation and buy while Lou Genett (Chair), Jerry Hempenius, Gus Daal,
the prices are low. Once the economy gets back on its feet, these Barry Kinman
prices will likely never be seen again.
BOARD OFFICERS
I would also like to take this opportunity to spotlight one of President Mark Barra
our most valued and loved employees who after 9 years in the Cliffs Vice President Gus Daal
Secretary Lou Genett
family, has decided to move back to the Mainland with her
Treasurer Tom Selders
daughter. Julie Monroe, our controller, joined the Cliffs back when
we first went to self-management.
 2010-2011
AOAO BOARD COMMITTEES
CANDIDATE REVIEW COMMITTEE
Lou Genett, Chair
George Bruns, Rolf Ramelmeier

COMMUNICATIONS COMMITTEE (JOINT)

James Moyes, Chair
Norman Litell

CONSTRUCTION COMMITTEE (JOINT)

Don Jacobs, Chair,
Gus Daal, George Bruns
AOAO NEWS FINANCE COMMITTEE
Mark Barra, Chair
Jerry Hempenius, President Don Jacobs, George Bruns, Norman Litell

LEGAL & BYLAWS COMMITTEE

Don Jacobs, Chair
Lou Genett, Rolf Ramelmeier
As the new year unfolds and we all have expectations for
the outcome, let me thank my colleagues for their support as your LONG RANGE PLANNING COMMITTEE (JOINT)
elected President for this fiscal year 2010/2011. Lou Genett, Chair
Gus Daal, George Bruns, James Moyes
Our agenda is fairly straightforward, and that is to keep QUALITY CONTROL/ EXTERIOR MAINTENANCE COMMITTEE
our Owners aware of our continuing progress and to relate the (JOINT)
economic climate as it affects our day to day operations. Most of Gus Daal, Chair
our property improvements were made over the past 5 years and George Bruns, Rolf Ramelmeier, James Moyes
now it is time to reflect and fine tune our “internal operation”,
whether it is cost reflective or procedural. BOARD OFFICERS
President Jerry Hempenius
We are currently looking at the heat pump issue in terms Vice President Lou Genett
of long term savings of operational cost. A trial group of units are Secretary James Moyes
in the process of going on-line as CCIOA is working on cost and Treasurer Mark Barra
effectiveness. As has been indicated earlier, via letter to all
Owners, the water heaters are all near their intended life and we
are recommending replacement property wide. Timeshare
organizations are in the process of replacing their water heaters
and we urge each whole Owner to focus on this issue, as a leaky
water heater can do damage to other than your unit and can reflect
a liability to the unit Owner (refer to letter of 12/06/09 to each
whole Owner unit for replacement information).

Heat pumps can be added later, once a determination is

made by the CCIOA Board that the “test” is completed. More on
this issue as it develops.

Our Treasurer reported that our outstanding receivables

are up over last year. Your Board is aware and reacting to the
needs of the Association through collection processes. We must
have our “dues” income to pay for infrastructure, management,
and overhead. This is the economic pendulum we must stay
aware of to keep the Association solvent.

As usual, we still have some Long Range items pending.

To name a few: Solar (campus-wide); Recreational Building
status; Health and Fitness space proposal; Expanded
Landscaping; Entry-way Identification project; and Nature Trail. As
these items develop to fruition, we will keep you posted. Long
Range Planning is an important aspect of continuing our review of
“needs” and “wants”.

Lastly, I would like to pay tribute to our Staff and sister

organizations, who work relentlessly to constantly provide a better
product for all the Owners of our twenty-two acre campus.
Thank you for your support
 CLIFFS RESORT
BOARD OF DIRECTORS
CHRISTOPHER STAWSKI
PRESIDENT

VACANT
VICE PRESIDENT

JAMES “Jim” Moyes

SECRETARY

MARK BARRA
TREASURER

Cliffs Resort News CHARLES “Chuck” GEHRKE

Director
Christopher Stawski, President
BOARD MEETINGS & LOCATION

By now, you should have received the flyer describing the January 19, 2011, CLIFFS AT PRINCEVILLE
clearance sale that is currently being offered to Cliffs Resort
owners. The cost of a one bedroom unit at The Cliffs Resort April 2011, TELECONFERENCE - Date TBA
has never been lower. A one bedroom every other year interval
is priced below $500.00. An every year Cliffs Resort interval
costs less than $1,000.00. These prices do not include the ANNUAL MEMBERSHIP MEETING
transfer fees or maintenance fees; however, these intervals are July 27, 2011, CLIFFS AT PRINCEVILLE
still a steal.
If you did not get a copy of the flyer which details the sale November 9, 2011 1:30 P.M. HST, TELECONFERENCE
prices, you should contact Rosarie Kelekoma today. Her e-mail
address is rkelekoma@cliffsatprinceville.com.
Over the past several years, some of you have gotten to know
the Cliffs’ controller, Julie Monroe. I’m sure that a number of
other articles in this newsletter reference the fact that Julie has
recently left her position at The Cliffs to relocate to California.
Julie’s contributions to The Cliffs Resort were extensive. She
handled our financials, audits and monthly reports with such
expertise that the Board of Directors never had to worry. We
will certainly miss her and the great work that she did for us.
Sheila Berry is the new controller at The Cliffs Resort. I am
confident that Sheila will do an excellent job.
It is with tremendous sadness that I have to communicate some
very sad news to you. Earlier this month, long time CRVOA
Board member, Terry Cannings, passed away. I have worked
with Terry on the CRVOA’s Board of Directors for well over ten
years. Terry not only possessed a great sense of humor but he
also was an invaluable member of The Cliffs Resort Board of
Directors. His insight and intellect will be sadly missed by all of
us who had the pleasure of knowing and working with him. He
was truly a great person.
Terry was born in Australia and was a pioneer in the field of
education. Terry was an administrator, researcher and
professor of education for more than 20 years at Pepperdine
University. During his career, he also taught at Azusa Pacific
University and California Lutheran University. Terry did his
undergraduate work at the University of New England and
received his Masters in education from the University of Sydney.
He was the recipient of numerous awards and citations and was
widely published on topics relating to public education.
Terry and his wife, Judy, loved The Cliffs and Kaua’i. Terry
was a one in a million and will be sorely missed by all who knew
him. 
 On Site Activities at the Cliffs

Island Orientations:
The “Island Orientations” are held at 8:30 AM Saturday, Sunday and Monday mornings. All guests are invited, whether this is your first or
fiftieth time to the island, the concierge pride themselves on always learning new and exciting information about Kauai to share with the
guests.

SCUBA Diving:
Gregg Winston our PADI certified instructor will meet at the pool every Sunday and Monday at 1:00 PM, he will give you diving
instructions and talk about the delicate marine life in our waters. This class is FREE and FUN! If you have ever wanted to try to SCUBA
dive this is the way to go or if you are certified and need a refresher, meet Gregg at our pool for more information.
Please Sign up at the Concierge Desk.

Yoga Class:
Diane Cline is a registered yoga teacher, with over 13 years of experience. She is published and also has an award winning DVD and
audio CD. Her classes are held in the Recreation Room. Wednesday, 4:30pm-5:45pm for Gentle Yoga and also Friday 8:30am-9:45am
for All Levels. Cost is $15.00 per person-3 person minimum.
Please sign up at the Concierge Desk.

Tennis Clinic:
Eric Lutz is back!! And his tennis skills are better than ever! Eric is USPTA Professional Certified; he has 20 years of teaching experience
and also comes with college and professional playing experience.
His rates are:
1 Hour Private-$60.00 per person ½ Hour Private $35.00 Per Person
1 Hour Semi Private (2) $30.00 Each
Clinics are held Tues and Thurs (4 or more) $15.00 each or $10.00 each (junior)
Please sign up at the Concierge Desk.

Coconut Postcards:
Coconut Postcards make a great gift and one of the best ways to tell people back home how much fun you are having on Kauai. Robyn
will bring the Coconuts, which have been stamped with an Agricultural Stamp of approval to bring back to the mainland. Paint and
brushes are provided as well. This fun class is held Mondays in the Recreation Room at 10:00AM. Classes are $15.00 per coconut
*additional fees apply for mailing. Please sign up at the Concierge desk.

Water Color Classes:

Wendy our amazing water color specialist comes to you with vast knowledge and skill. Wendy meets at the Recreation Room on
Tuesday’s at 9:30 AM. She brings all the materials needed to paint a beautiful picture to bring home. Wendy’s classes are about 2 hours
long and are $40.00 per person.
Please sign up at the concierge desk.

Massage:
Start or end your vacation with a relaxing in room massage. The licensed massage therapist will come right to your room and treat you to
one of the most relaxing experience of your vacation. Let your stress be massaged away. 60 or 90 minutes. Book early with the
Concierge.

Please feel free to visit us at the Concierge Desk or call ext 2005 from your room. We love the island and
sharing our knowledge with you.

Mahalo,
Sabrina, Sarah and Sonja
Concierge/Activities
 Meet Our New Staff Members

Sheila Berry
Accounting

Jacob Planas
Grounds

Sarah Perry
Activities

Eric Robbins
Security

Employee of 1st Quarter

Sabrina Callahan, Activities

Employee of 2nd Quarter

Joshua Leines, Security

Reply to the newsletter e-mail New hold music has been installed for
to join Cookie’s Fan Club. your listening pleasure.
THIS IS A TIMESHARE
SALES SOLICITATION
We are installing new sun shades and additional chaise lounges in the pool and spa areas.
Guests are enjoying the added comfort and tropical design.

NEW BBQ AREA BETWEEN BLDGS. 4 & 9 COME ENJOY OUR HORSESHOE PITS

LANDSCAPING IMPROVEMENTS UNDERWAY RECYCLING PROGRAM IMPLEMENTED

 Visit our Lending Library of great books Relax watching your children ‘keiki’ play

On Sundays &
Mondays guests
are treated to
free scuba
introduction in
the pool.

Sign up with
the concierge
for this fun and
refreshing on
site activity!

A l oha !
You’re invited to join us
a t th e
Cliffs Welcome Reception
on Monday at the Hale Ho’ Onanea
Rec. Room at 5:00 p.m.
June Sundberg, Front
Office Manager Enjoy delicious pupus, door prizes
and meet fellow owners and
g u e s ts .
John Mahoney, We’ll see you there!
Executive Assistant
Manager
 THE CLIFFS
3811 Edward Road
Princeville, Kauai, HI 96722
www.cliffsatrprinceville.com
Editor
Lou Genett
Assistant Editor
Pennie Wyatt

Board Meetings at the Cliffs ATV ~ Kayak ~ Golf ~ Luaus ~ Movie

JANUARY Tours ~ Na Pali Coast ~Tubing
Wed. 01.19.2011 – Joint Meeting of the Boards
01.19.2011 – CRVOA Regular Meeting
Zip Line ~Zodiac ~ and much more!
Thur. 01.20.2011 – CCIOA Regular Meeting
Fri. 01.21.2011 – AOAO Regular Meeting
APRIL
Wed. 04.13.2011 – Joint Meeting of the Boards
04.13.2011 – CCIOA Regular Meeting
Thur. 04.14.2011 – CCIOA Annual Meeting
04.14.2011 – AOAO Regular Meeting
Fri. 04.15.2011 – AOAO Annual Meeting
04.15.2011 – CMG Regular Meeting
04.15.2011 – CMG Annual Meeting
JULY
Tues. 07.26.2011 – CMG Regular Meeting
Wed. 07.27.2011 – Joint Meeting of the Boards
07.27.2011 – CRVOA Regular Meeting
07.27.2011 – CRVOA Annual Meeting
Thur. 07.28.2011 – CCIOA Regular Meeting
Fri. 07.29.2011 – AOAO Regular Meeting We’re here to help you
NOVEMBER plan your Hawaiian activities!
Thur. 11.03.2010 – Joint Meeting of the Boards
11.03.2010 – AOAO Regular Meeting CLIFFS ACTIVITIES
Fri. 11.04.2010 – CCIOA Regular Meeting (808) 826-2005
11.04.2010 – CMG Regular Meeting activties@cliffsatprinceville.com
Meeting itinerary subject to revision