A K GUPTA BANKERS TRAINING INSTITUTE

(75, Block BG-I, Paschim Vihar, New Delhi 110063; 09350476949; akg.bti@gmail.com)

INFORMATION TECHNOLOGY
RECALLED QUESTIONS OF PREVIOUS EXAMS
1. What is full form of NEFT: National Electronic Fund Transfer
2. What is full form of RTGS: Real Time Gross Settlement
3. A device that forwards data packets between computer networks creating an overlay internetwork
is called: router.
4. Technology that allows an electronic device to exchange data wirelessly over a computer
network or connect to the internet wirelessly using radio waves is called: wi fi.
5. ATM : Automated teller machine. It represents anywhere, anytime banking.
6. BCP: Business Continuity Plan
7. In the case of network topologies, when a network consists of one central switch, hub, or
computer, which acts as a conduit to transmit messages, it is called: star network.
8. A multitasking, multi-user computer operating system initially developed in assembly language is
called: Unix
9. A software application used to locate, retrieve and also display content on the world wide web
including web pages, images, video and other files is called: Browser.
10. A concept that takes the network as a platform for information sharing, interoperability, user
centered design and collaboration on the world wide web is called: web 02. (a web 2.0 site
allows users to interact and collaborate with each other in a social media dialogue as creators of
user generated content).
11. Wan: Wide area network which is used for interconnecting computers at different geographical
locations.
12. When in a computer network one network protocol (the delivery protocol) encapsulates a different
payload protocol, it is called: Tunnel.
13. A computer software that provides services to software applications beyond those available from
the operating system is called: Middleware. (it is not part of an operarting system, not a database
management system nor part of software application).
14. Ecs: Electronic clearing service
15. GBM: Govt. Business module
16. In local area network, different computers which are connected are called: work stations or
nodes.
17. In finacle, if first time login in system what is mandatory by the user: User id & password.
18. If a employee wants to convey the message to other employee through computer, what is the
media of delivery of message: e-mail
19. In an organisation communication between the same organization, what type of system
applicable: intranet.
20. In a network where all nodes connected to one wire/cable: star topology.
21. Audit trail purpose is - internal control.
22. Parallel run is used in case of - initially when a system is introduced, both the old & new systems
are continued simultaneously for some time.
23. Morphing means - an animation technique in which one image is gradually turned into another
image.
24. In EXCEL, what is shortcut for reversing last command (UNDO? Ctrl+Z
25. Insurance amount under Rupay card by NPCI is : Rs. 1.00 lac ( Rs 2 lac for premium card)
26. What is the sbortcut for print and print preview option in computer? Ctrl+P
27. ADSL is a new in Broad band connection, what is the expansion for ADSL? Asymmetric Digital
Subscriber Line
28. Which is not internet browser - iOS b. EDGE C. Firefox d. Safari e. Chrome: iOS
29. Which is not the correct URL- a. org b. com c. gov d. edu e. web: web
30. Where are the files organised in the computer and used? FOLDER
31. PAYU: The payment gateway solution provider, PayU India, rebranded both its products PayU
Enterprise and PayUmoney in May 2015. Now, PayUbiz focuses on enterprises whereas
PayUmoney is the consumer brand of PayU India and has a wallet solution for consumers and
payment acceptance solution for SMB businesses.
32. Oxigen: PAYMENT WALLET
33. APBS: AADHAR PAYMENT BRIDGE SYSTEM
34. What Is Bharat QR Code?: Bharat QR Code payments transfer mechanism for cashless
electronics payments. Bharat QR Code will make use of QR codes system for payments across

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 A K GUPTA BANKERS TRAINING INSTITUTE
(75, Block BG-I, Paschim Vihar, New Delhi 110063; 09350476949; akg.bti@gmail.com)

merchant outlets. QR code or Quick Response code is a two-dimensional machine-readable

code that is made up of black and white squares. It is used to store URLs and other information.
These can be read by the camera of a smartphone.
35. What type of license payu and oxigen service got from RBI recently: Payment Wallet
36. BHIM app is based on which platform: UPI
37. UFCE full form: Unhedged Foreign currency exposure
38. The Lucky Grahak Yojana and the Digi-Dhan Vyapar Yojana offered cash awards to consumers
and merchants who utilized digital payment instruments for personal consumption expenditures.
39. MDR (Merchant Discount Rate) for debit Card transactions for QR Code applicable for Small
Merchants with turnover upto Rs. 20 lacs: 0.30%.
40. As per RuPay Insurance Programme 2017-18, in case of their Accidental Death/Permanent
Disability of Rupay card holders, what will be the amount of claim?: Rs 1 Lac for Non-Premium
cards (RuPay Classic) & and Rs 2 Lac for Premium cards (RuPay Platinum). ( Benefit of
Insurance will be available to the card holders who have performed minimum one successful
financial or non-financial transaction* at any channel within 45 days prior to date of accident
including accident date for Premium Cardholders; and within 90 days prior to date of accident
including accident date for Non Premium Cardholders. The claim intimation should be made
within ninety (90) days from the date of accident.
41. Capital letter on keyboard : Caps Lock Key
42. Complaint regarding failed ATM transaction – customer account to be credited within: 7 working
days from date of complaint.
43. The resolution of computer screen : pixel
44. A payment network established by RBI (on recommendation of Iyer Committee) which functions
within India for common data communication for banks and FIs: Banknet
45. What is the name of window software that uses numeric data spread sheet: Ms excel
46. Which is following is not a storage device: Printer driver
47. Scanner scans: picture + text (Scanner is a device that scans documents and converts them into
digital data)
48. In centralized computerized environment, customer can know the balance of their account
through: ATM, Mobile.
49. Which of the following determines the speed of CPU: capacity of microprocessor
50. Which device connects different type of network: Router
51. The maximum amount upto which a merchant establishment is allowed to accept the payment
through card is called: Floor limit
52. Information on computer stored as : Digital data
53. What does C – represent in MICR: Character
54. The process of connecting to the internet: Login
55. Connecting computers in same building: LAN
56. A small logo which indicate in screen: ICON
57. The electronic system that provide transmission of financial message throughout the world and is
available all the times: Swift
58. An electronic database equivalent of digital yellow page is called : Repository
59. The committee which recommended Cheque Truncation System: Saraf committee
60. In Information technology world ‘protocal stand for : Set of rule and regulation
61. The hot listing of credit card refer to : list of card holder who default in payment of dues to the
issuer
62. Measurement unit of processor speed: megahertz
63. Maximum limit for cash payment in pos in Metro Area: Rs 1000 per day.
64. The software used by comp for booting or starting is called: Bootstrap (When the computer is
powered on, it typically does not have an operating system or its loader in random-access
memory (RAM). ... The small program that starts this sequence is known as a bootstrap loader,
bootstrap or boot loader)
65. Under SFMS, the confidential nature of the message is protected by way of : Encryption
66. E-commerce : electronic commerce
67. In computer make use of primary memory: CPU
68. Computer stores data in which language?: Digital
69. Application that uses spreadsheet: Ms excel
70. …….. prevents outsider to connect with the internal system: Firewall

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 A K GUPTA BANKERS TRAINING INSTITUTE
(75, Block BG-I, Paschim Vihar, New Delhi 110063; 09350476949; akg.bti@gmail.com)

71. Full form of Led: Light emitting diode

72. Which of the following is a type of network - star ,loop ,mess: All of these
73. Collection of outstation cheques in local clearing is called: Speed clearing
74. Conversion of physical image to electronic image with reflection: Scanner
75. Computer finger: Mouse
76. An area of computer science that emphasizes the creation of intelligent machines that work and
react like humans: Artificial intelligence
77. Digital signature are given recognition by which Act: Information Technology Act ( As per Section
5 of IT Act where law gives that information or some other matter might be validated by fastening
the signature or any document ought to be signed or bear the signature of any individual then,
despite anything contained in such law, such requirement should be deemed to have been
fulfilled, if such information or matter is confirmed by method for electronic signatures appended
in such way as might be endorsed by the Central Government.
78. In computer technology, a coding error in a computer program is called: Bug
79. A set of instructions or programs instructing a computer to do specific tasks and to describe
computer programs is called: Software.
80. The process of carrying out commands is called: Executing
81. Which command is used to reach bottom of a page: CTRL + END
82. A computer that provides data to other computers is called: Server
83. The communication network used by banks in India is called: INFINET.
84. Hard copy or print is: output
85. A computer without Central Processing unit is called: Terminal.
86. A hardware component that allows a computer or other device, such as a router or switch, to
connect to the Internet by converting an analog signal from a telephone or cable wire to a digital
signal that a computer can recognize is called: Modem
87. The authority which issues Digital Signature Certificates(DSC) for electronic authentication of
users is: The Certifying Authority
88. A system for connecting a number of computer systems to form a local area network, with
protocols to control the passing of information and to avoid simultaneous transmission by two or
more systems: Ethernet
89. ISP: Internet service provider
90. One gb equals to: 1024 mega bytes
91. Which of the following determines the speed of the computer system: capacity of the
microprocessor
92. The device that converts the digital signals to analog signals and analog signals to digital signals:
Modem
93. The signature of a customer can be captured in electronic form by: scanner
94. A memory which is a non-volatile memory (does not lose stored data when the device is powered
down) that is not directly accessible by the CPU is called: Auxiliary memory
95. Networking of computer through: Topology
96. Windows is a _______________ program: operating system program
97. Which of the following is not a hardware component of a computer - A)motherboard b) monitor c)
printer d) windows e) keyboard: Windows
98. The term VSAT stands for: very small aperture terminal
99. The frauds and other kind of crimes that happen on the internet network are called: cyber crimes
100. The process of transformation of a message into an incomprehensible data through use of
mathematical algorithms is: Encryption
101. IDRBT stands for: Institute for development and research in banking technology
102. The part of the computer that makes use of primary memory: Central processing unit
103. which of the following is the biological aspect of a computer: Retina
104. What is the name of the windows software that is used for managing text through the word
processing: MS Word
105. Under computer network security, where the monitoring is done by personal performance
features such as eye-retina pattern or palm or hand geometry, it is called: Biometric security
106. An electronic substitute for a manual signature that serves the similar function as a manual
signature is called: Digital signature,
107. The process that replaces the physical flow of cheques with electronic information or scanned
image: Cheque truncation

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 A K GUPTA BANKERS TRAINING INSTITUTE
(75, Block BG-I, Paschim Vihar, New Delhi 110063; 09350476949; akg.bti@gmail.com)

108. The computer program that ensures interface between the user and the computer hardware:
Operating software
109. Which of the following is the order in which the sorting is carried out in MICR system : A city,
bank, branch,
110. The device or computer set up which coordinate all other computer into network : server

COMPUTER TERMINOLOGY
ATM: Automated Teller Machine
SWIFT: Society for worldwide Interbank Financial Telecommunication
SFMS: Structured Financial Messaging System
OLTAS: Online Tax Accounting System
CBS: Centralized/ core Banking Solution
PIN: Personal Identification Number
LAN: Local Area Network (used in the same building)
MAN: Metropolitan Area Network (used in the same city)
WAN: Wide Area Network (used in different locations)
IDRBT: Institute for development & Research in Banking Technology
Banknet: Payment System Network established by RBI
NICNET: National Informatics Centre Network (currency chest operation)
WWW: World Wide Web
HTTP: Hyper Text Transfer Protocol
URL: Uniform Resource Locator
VSAT: Very Small Aperture terminal
Firewall: Software program that restricts unauthorized access to data and acts as a security to private network.
Booting: Activating or starting of a computer
Hard Disk: A device for storage of data fitted in the processor itself
Modem: Modulator & Demodulator: A device used for converting digital signals to analog signals & vice- versa
Encryption: Changing the data into coded form
Decryption: Process of decoding the data
Virus: Vital Information Resources under Seize: Software program that slows down the working of a computer or
damages the data. Main source of virus is internet (other sources are pen drive, Floppy or CD)
Vaccine: Anti Virus Software program used for preventing entry of virus or repairing the same
Digital Sign: Authentication of electronic records by a subscriber by means of electronic method or procedure
Key used: For digital signatures, there is a pair of keys, private key & public key
RTGS: Real time Gross Settlement
ECS: Credit: Single debited, multiple accounts credited
ECS: Debit: Single account credited, multiple accounts debited
Hacking: Knowingly concealing, destroying, altering any computer code used for computer network
Address: The location of a file. You can use addresses to find files on the Internet and your computer.
Internet addresses are also known as URLs.
BHIM: Bharat Interface for Money
VPA: Virtual Payment Address
MDR: Merchant Discount Rate
IMPS: Immediate Payment Service
UPI: Unified Payment Interface
QR Code: Quick Response Code
NPCI: National Payment Corporation of India
PPI: Prepaid Instruments
EMI: Equated Monthly Installments
IMT: Instant Money Transfer
AEPS: Adhar Enabled Payment System