Frances DiLorenzo, RHIA

1000 College Drive

Mt. Laurel, NJ 08055
dilorenf.go.stockton.edu

Education:
CUNY School of Professional Studies – B.S. Health Information Management 2017
Burlington County College – AAS.HIT Health Information Technology Associates Degree 2012
Camden County College – Medical Coding Certification 2004
Rutgers University – Total Quality Management Certificate 1997
Lincoln Technical Institute – Electronic Diploma 1981

Credential:
Registered Health Information Administrator (RHIA) – December 2017
Registered Health Information Technician (RHIT) – May 2013

Significant Accomplishments/Projects:
 Led the creation of a new Medical Billing Specialist Certificate Program
 Collaborated with a remote, out-of-county HIM Manager of a large hospital system to offer a Coding
Certificate Program to prepare the local workforce for upcoming employment opportunities.
 Expanded Coding Certificate Program enrollments post grant by 166% (AY11/12 to AY 04/13).
 Spearheaded the implementation and oversight of Continuing Education Seminars for incumbent workers.
 Championed the creation of a Health Information Technology Educational Resources Portal for the
community, students and graduates.
 Successfully managed the outcomes data and activities for a million-dollar Community Based Job Training
Grant.
 Directed Y2K Global Team resulting in 100% customer base compliance.
 Managed 1996 Summer Olympics project team which included the installation, logistics, training and upgrade
plans of 185 Smartcard Ticket Dispensing machines throughout Georgia. Direct liaison with First Union
National Bank and Bank of America project teams.

Experience: Rowan College at Burlington County Mt. Laurel, NJ

11/04 – present
Assistant Director
Health Information Management (HIM) 2/2017 - present
 Market all HIM programs and recruit potential students seeking acceptance
 Advise current HIM, Coding, Cancer Registry, and Health Informatics students on course scheduling
 Create and maintain strong relationships with healthcare industry leaders to promote job opportunities for
graduates
 Instructor for Quality and Process Improvement course
 Instructor for Healthcare Management and Personnel course
 Create new programs to align with industry demand

Coding Program Manager 11/12 – 1/2017

 Marketed coding program and recruit potential students seeking acceptance
 Advised current Coding Certificate Program students on course scheduling
 Creates, marketed and managed Continuing Education seminars for incumbent HIM professionals
 Recommended and coordinated new course offerings to align with the workforce demands

Project CODE - Community Based Job Training Grant

Project CODE Manager 03/09 – 10/12
 Oversaw spending for a million-dollar grant budget
 Managed quarterly reporting of outcomes to the Department of Labor
 Marketed and coordinated grant-funded Health Information Technology Continuing Education Seminars for
incumbent workers.
 Grant Event Coordinator 04/07 – 02/09
 Assisted SMT Project Director with event planning, execution for three consecutive educational grants
funded by NASA
 Coordinated NASA-sponsored community events including Science Saturday’s, speaker series, and summer
science camp.
 Managed Science Corp team of 35
 Marketed STEM to the general public and K-12 schools districts.
 Coordinated activities and events related to a National Science Foundation grant.
Science Lab Technician 11/04 - 03/07
 Prepared experiments for General Biology, Microbiology, and Biotechnology labs. Assist in maintaining lab
operations.
 Assisted in laboratory activities for visiting K-12 schools.
Schlumberger Moorestown, NJ
08/82 to 10/02
Manufacturing Manager 10/99 - 10/02
 Managed shared resources for three unique business entities including 15 direct reports and 5 indirect
reports.
 Handled purchasing, inventory control, master scheduling, production/test,
in-house depot repair and managing shipping/receiving staff.
 Oversaw a backlog for two business units with total projected revenues in excess of $ 24M.
 Responsible for maintaining department budget.
 Lead effort to implement lean manufacturing concepts while reducing inventory and warehouse foot-print.

Logistics Manager: 10/98 - 10/99

 Supervised shipping/receiving, purchasing, inventory control.
 Coordinate all phases of purchasing from design concepts to final production.

Customer Operations Manager: 08/82 - 9/98

 Managed Customer Service, Field Service and Technical Support staff consisting of 15+ employees.
 Functioned as direct liaison between Sales, Engineering, Manufacturing, and Accounting.
 Coordinated large scale university installations.

Professional Memberships:
American Health Information Management Association (AHIMA) 2009-present
New Jersey Health Information Management Association (NJHIMA)
 President 2018-19
 NJ State Delegate 2015-17
 Coding Roundtable Coordinator 2013-14
Health Information and Management Systems Society (HIMSS) 2015-present

Awards:
American Health Information Management Association - 2013 Rising Star Triumph Award

Technical/Computer skills:
Microsoft Office Suite, MemberClicks website (backend)