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    Permanent Supply of Energy

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    Fecousels1960
    This form allows consumers to file complaints about electricity meters, including issues like meters that are burnt out, stopped working, running fast or slow, or have broken seals. It collects information about the consumer, meter number, nature of the complaint, who originally paid for the meter, and whether a replacement meter is being provided. Upon submission, licensee staff verify the complaint on site and document their comments before informing the consumer of the complaint reference number and targeted resolution time within seven days.

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    Permanent Supply of Energy

    Uploaded by

    Fecousels1960
    12 views1 page
    This form allows consumers to file complaints about electricity meters, including issues like meters that are burnt out, stopped working, running fast or slow, or have broken seals. It collects information about the consumer, meter number, nature of the complaint, who originally paid for the meter, and whether a replacement meter is being provided. Upon submission, licensee staff verify the complaint on site and document their comments before informing the consumer of the complaint reference number and targeted resolution time within seven days.

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    Permanent Supply of Energy

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    This form allows consumers to file complaints about electricity meters, including issues like meters that are burnt out, stopped working, running fast or slow, or have broken seals. It collects information about the consumer, meter number, nature of the complaint, who originally paid for the meter, and whether a replacement meter is being provided. Upon submission, licensee staff verify the complaint on site and document their comments before informing the consumer of the complaint reference number and targeted resolution time within seven days.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    12 views1 page

    Permanent Supply of Energy

    Uploaded by

    Fecousels1960
    This form allows consumers to file complaints about electricity meters, including issues like meters that are burnt out, stopped working, running fast or slow, or have broken seals. It collects information about the consumer, meter number, nature of the complaint, who originally paid for the meter, and whether a replacement meter is being provided. Upon submission, licensee staff verify the complaint on site and document their comments before informing the consumer of the complaint reference number and targeted resolution time within seven days.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as pdf or txt
    of 1

    This form is available free of cost

    Format for Meter Related Complaints or Testing of Meter

    Complaint Ref. No.: _____________


    (To be given by Licensee)
    1. Name, address and telephone No., if any of the complaint.
    2. Book Number / Service Connection Number
    3. Brief description of the complaint-Burnt out / completely stopped / Fast / Seal broken / Testing of
    Meter
    4. Initial cost of meter was borne by consumer / Licensee
    5. Complainant desires to provide / has provided a new meter for replacement (Yes / No)
    6. Any other information

    Date: (Signature of Applicant)

    (For Office Use)

    1. Site verification report

    Signature
    (JMT / SMT)

    2. Comments of AE (Meter)
    Signature
    AE (Meter)
    3. Reference of informing the consumer within seven days

    ACKNOWLEDGEMENT TO BE HANDED OVER TO CONSUMER

    1. Complaint reference No.


    (To be given by Licensee)

    2. Complaint received by
    (Name & Designation)

    3. Complaint receiving date

    4. Target time to resolve

    Signature of Representative of Licensee

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