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FLUID,
CUSTOMER FLEXIBLE TECHNO-
CONTINUOUS CREATIVE EGALITARIAN
BASED IMPROVEMENT
OF
CLIMATE
LOGICAL
VIRTUAL HRM
FOCUS SUPPORT
ORGANIZATION
Manajemen Abad 21
Memandang kebelakang Memandang kedepan
Abad 20 Abad 21
Pengawasan via peraturan dan jenjang Pengawan via visi dan nilai
Keunggulan persaingan yang bisa dipertahankan Penemuan kembali keunggulan secara konstan
Persaingan untuk pasar-pasar hari ini Mengkreasikan pasar-pasar diwaktu yang akan
datang
Indonesian Management Style
Knowledge Stake holder
& &
Universal •Sciences corporate
Management •Skills culture/vision
•Leadership behaviors
•Vision
•Mission
•Objectives
INDONESIAN
MANAGEMENT
STYLE •Leadership style
•Leverage positive element
•Social responsibility
•Productivity
•Competitiveness
•Opportunity Social/
Trend cultural
Of heritage
environment
changes
Indonesian Management Style
• To be able in science & technology and
management skills
• Clear definition of stake holder and developing
appropriate corporate culture
• Clear understanding about nature of society,
their social/culture and aspirations
• Understanding about environment and changes
trend in regional/global
• Self developing to become “leader” with high
integation and having social responsibility
Indonesian Management Style
WESTERN
Individual
Legal
Confrontation
ORGANIZATION Analytic
ASIAN MANAGEMENT STYLE
Group
Trust
WESTERN Compromise WESTERN
Formal Fluid Rationality
Fragmented Structured
Hierarchical Directive ASIAN
Competitive Doing Relationships
ASIAN Flexible
Informal ACTION Adaptive
Generalist Understanding
Integrated WESTERN
Co-operative Short Term
Control
Conflict
One Product/
Service ASIAN
Focused Long Term
Human Resource
Collaborative
Customer –
Focused
Different Systems of Management
Characteristics of the US System of Management
Competition
Competitiveness
Customer satisfaction
Individualism
Self-achievement
Mobility
Different Systems of Management
Characteristics of the Japanese System of Management
Long-term
Growth is the dominant
goal
Japan Inc.
Quality Integration
Adoption to customer Of the individual to the
needs firm
Perfectionism Between function
Consensus
Embedded in the culture
Sense of the group
Communication
Different Systems of Management
Ingredients of the European System of Management
Management
between extremes
Managing
Orientation
International
toward people
Diversity
Internal
Negotiation
Two mindsets: A Comparison
VALUE CREATION
The Field of International Business
• The Individual
– Core skills
– Concurrent knowledge
– Correct attitude
– Concern for others
– Competence
– credibility
• The business
– Globalization
– Increasing competition
– Cross-border activities
– Internationalization of process, product and services
– Regional/international/global markets
– Need for competitive cooperation in strategic alliances
– Total relationship marketing for loyalty
– Enterpreneur leadership
The Field of International Business
The Environment
Micro Macro
• Strategic Focus • Knowledge society
• Strategic flexibility • Post-cold war era
• Multicultural management • Dynamic of East Asia
perspective • Human rights/environment
• Eco business systems issues
• Trend towards
regionalizational
• Speed of technological
innovations
The Field of International Business
• The study
– Need for closer academia-industry interface
– Build new paradigm for business education
– Increasing popularity of action learning
philosophy
– Face the intellectual and managerial
challenges of globalization
– Internationalization of curriculum, organization
“The emergence of management may be
the pivotal event of our time, far more
important than all the events that make
the headlines.”
Peter F. Drucker