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QUIZ 1 MANAGEMENT-question
QUIZ 1 MANAGEMENT-question
3. According to this theory, workers should be able to view how they fit into the
organization.
a. Theory Y
b. Theory X
c. Scientific management
d. Human relations management
9. This tool includes solving a problem by writing down objectives and alternatives in a
table
a. Consequence table
b. Decision grid
c. Probability theory
d. PERT
10. A flowchart that predicts when an activity must take place if a final event is to occur:
a. Logic models
b. Probability theory
c. PERT
d. Decision grid
12. This decision making tool allows one to visually examine the alternatives and
compare each against the same criteria.
a. Decision tree
b. Decision grid
c. Consequence table
d. Logic model
16. One party exerts dominance, the other party submits and loses
a. Win-win
b. Win- lose
c. Lose- lose
d. No winner- no loser
17. An unassertive, cooperative tactic used when individuals neglect their own concerns
in favor of others’ concerns.
a. Smoothing
b. Compromising
c. Accommodating
d. Negotiating
19. The goal of this strategy is to achieve a win-win solution to the conflict.
a. Avoiding
b. Smoothing
c. Confrontation
d. Resistance
23. Perception that an individual has used up all available energy to perform the job and
feels that he or she doesn’t have enough energy to complete the task.
a. Stress
b. Burnout
c. Conflict
d. Compassion fatigue
25. Suffering from physical/emotional pain with symptoms similar to burnout felt by
caregivers.
a. Stress
b. Burnout
c. Conflict
d. Compassion fatigue