Dear Sir,

I am submitting my resume to be considered for the position of“ System Engineer ” in

your esteem organization. I am a skilled and a qualified computer professional, with
educational and professional experience that make me a solid candidate to serve the
needs of organization.
My dynamic background in hands-on IT support has prepared me to excel in this role.
With a solid foundation in a variety of system analyses and operations, I am poised to
leverage my technical and troubleshooting abilities to thrive in this challenging and
energizing position. Additionally, my demonstrated talents in team leadership will allow
me to become an immediate asset to your staff.

Highlights of my background include:

 Working for the past four years as a “Sr.Customer Support Engineer” (Systems) with
Kommineni InfoTech Pvt Ltd in Hyderabad, maintaining, upgrading, and managing
troubleshooting and repair issues with various hardware and software – including PCs
(HP, HCL, Lenovo, and Dell) .
 Responding to advanced software and hardware questions accurately and clearly to
provide excellent customer service and satisfaction.
 Completing repair projects on time and on budget to maximize customer loyalty
 Maintaining a detailed inventory list of revenue, parts, accessories, and pending
shipments
 Providing in-store training and support for users to ensure comprehensive
understanding
 Utilizing superior organizational, analytical, and problem-solving abilities to propel
projects and teams to peak results.
 Assisted clients by identifying problems, researching answers, and guiding clients
through corrective steps.

With my previous experience in software and hardware servicing, coupled with my

enthusiasm and dedication to achieving success, I believe I could swiftly surpass your
expectations for this role.

Thank you for your consideration.

Sincerely,

T. Ravikantrh