Flight Attendant Resume

Christian Dorothy M. Manding

Address: Roxas Boulevard 31-D Purok 8

Phone: 09557961563-09500930453

Email: Dorotyhy25@gmail.com

Current job: Flight Attendant, American Airlines, Fort Worth, TX

Objective

FAA Certified Flight Attendant with 7 years experience in the airline industry and more
than 10 years experience in customer service related work. Certified in CPR and AED
with consistently high scores in customer service evaluation has the expertise, laser
focus and ideal disposition to manage potentially precarious situations.

Skills

7 years work experience as Flight Attendant

Bachelor of Science degree, Psychology
Certified; Federal Aviation Administration (FAA)
Certified, Cardiopulmonary Resuscitation (CPR)
Certified, Automated External Defibrillator (AED)
Certified, MS Office
Bilingual; French, Level 10
Excellent communication skills
Excellent disposition
Excellent people skills
Ability to handle pressure situations
Analytical
Creative Thinker
Highly organized

Work Experience

Flight Attendant, 2016 to Present

American Airlines, Fort Worth, TX

Duties and Responsibilities

Attends pre-flight briefings.

Verifies if all supplies of refreshments, food and emergency equipment are in order and
complete.
Greets passengers upon entry.
Checks if all hand carry luggage are stored properly.
Reminds passengers on use of computers and other gadgets.
Demonstrates the proper use of emergency equipment.
Ensures that all passengers are in their seats prior to take off and landing.
Verifies if all seat belts are securely fastened.
Serves food and beverages as scheduled.
Assists passengers with special needs including the elderly and young children.
Reassures passengers during times of turbulence.
Performs first aid to passengers whenever necessary.
Flight Attendant, 2016 to 2016

Southwest Airlines, Dallas, TX

Duties and Responsibilities

Attended pre-flight briefings.
Greeted passengers upon entry.
Lent assistance to passengers with disabilities.
Conducted inspection on storage of all hand carried luggage.
Educated passengers on use of computers and other devices while on flight.
Served food and beverages on schedule.
Answered passengers’ questions related to flight, airline and airport procedures.
Reassured passengers during times of turbulence.
Performed first aid to passengers whenever necessary.
Ensured all passengers are on their seats prior to take off and landing.
Demonstrated use of emergency equipment
.
Front Desk Officer, 2017 – 2016

Chancellor Hotel, Union Street, San Franciso

Duties and Responsibilities

Welcomed guests and helps them register in the hotel.

Provided information on hotel services.
Provided information on community activities.
Arranged tour accommodations and reservations.
Attended to customers’ complaints and concerns.
Verified customer’s credit and method of payment.
Coordinated with housekeeping if rooms are ready for guests.
Handled hotel reservations.
Facilitated payment of accounts.
Balanced cash accounts.
Education

University in Mindanao

Bachelor of Science, Psychology

UM , CA
2016 – 2017, 3.4 GPA

Sta Ana National High schol

High School Diploma

Sta ana, CA
1997 – 2016, 3.2 GPA

Courses

Certified; Federal Aviation Administration (FAA)

Certified, Cardiopulmonary Resuscitation (CPR)
Certified, Automated External Defibrillator (AED)
Bilingual; French, Level 10
Personal information

Single
Date of birth 09/25/93
Hobbies include cooking, reading,
Age 28
Gender female
 CHRISTIAN DOROTHY M. MANDING
Roxas Boulevard 31-D purok 8
Email: Dorotyhy25@gmail.com
00557961563

AMERICAN AIRLINES GROUP

Owner
ROBERT D. ISOM
President
DEREK J. KERRE
Vice president
DOUG PARKER
CEO
American Airlines Group
758 P Ocampo St, Malate, Manila, 1306 Metro Manila

Mahal na Ginoo
 Magandang umaga po sa inyo nais ko po sanang mag apply sa kompanya ninyu bilang

isang stewardes, kasi po matagal ko na po kasing pangarap ang pagiging stewardes, kaya po nag

aral ako ng mabuti para maabot ko ang pangarap ko ang matagal ko nang hinihintay, sana po ay

bigyan nyo ako pahintulot para makapag trabaho sa inyu.