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Resume - Jocelyn Fitzpatrick
Resume - Jocelyn Fitzpatrick
CAREER GOAL:
To gain experience through volunteering, to improve my animal handling, communication,
organisational and team building skills through the production animal industry
EDUCATION:
2017 - present Doctor of Veterinary Medicine
University of Melbourne
Parkville, VIC 3010
SKILLS/ ATTRIBUTES:
Excellent personal presentation, Ability to work co-operatively and
friendly personality, good-manners, flexibly in a team situation and
hardworking and self motivated competently as an independent worker.
Great communication skills including Good self-management skills and
polite interpersonal and phone manner excellent planning and organisational
Demonstrates creativity and initiative skills
when it comes to problem solving.
TECHNOLOGICAL SKILLS:
Competent with Mac and Microsoft Competent in Microsoft Word, Excel,
operational systems PowerPoint, Outlook Express and Mac
Well developed internet research skills equivalents
Competent in appointment programs Competent with multiple lined phones
Cornerstone and Vetware and transferring calls
Vaccine gun usage, & vaccine storage ear tagging equipment
snare & pig board competency
AWARDS / ACHIEVEMENTS:
ICT Competencies Certificate Academic Excellence Awards for
Coaching Principles Level 1 Certificate Bachelor of Animal & Veterinary
Animal Health EAD Foundation Course Bioscience (2015)
(2016) Peer Support/ Quest leadership
Genetics First year prize (2015) program certificate
Certificate III in Agriculture (2014) College Academic Achievement
Awards (2007)
HOBBIES / INTERESTS:
Calisthenics Reading novels
Caring for animals Playing the piano
Dramatic productions Scrapbooking
Historical books and artefacts Cross stitch
EMPLOYMENT HISTORY:
2012 - Present Prahran and Toorak Veterinary Hospital, 682
Malvern Road, Prahran, VIC 3181
Duties:
Answering multiple line phone calls
Assessing emergency cases for urgency
Drug and merchandise ordering
Greeting customers and waiting room control
Writing up protocols
Setting up staff training & lunches
Hospital grade cleaning in consult rooms and
reception area
Sale assistance in extensive specialised foods and
merchandise for particular medical conditions
Forwarding emails and phone messages to the
doctors
Check in and checkout procedures
Money handling and receipting skills
Setting up profiles for new customers
Consoling and calming upset and irate customers
Scheduling appointments
Manager of Pet Slimmers, to help overweight
animals reach their goal
Animal handling and general nursing including
nurse consults, surgical nursing & consult
nursing
Basic pathology skills