LIST OF TABLES

Table No: Table Name Page Number

(T No:)
3.1 The occupation of the respondents for the survey 24-25
3.2 Gender of the respondents 26
3.3 Annual Income of the respondents 27-28
3.4 Table showing the age group of the respondents 29
3.5 Preference of respondents for selecting automatic 30
cars
3.6 Response of the respondents regarding the age 31-32
group for which automatic cars are more desirable
3.7 Opinion regarding recommending to others 33
3.8 Number of respondents who would recommend 34
manual/ automatic transmissions
3.9 Amount spent for current transmission 35-36
3.10 Reasons for selecting automatic mode of 37-38
transmission
3.11 Reasons for not selecting manual transmission 39-40
3.12 Reasons for not selecting automatic transmission 41-42
3.13 Cost of the car customers own/ possess 43
3.14 Maintenance cost of the car customers own/ 44
possess
3.15 Satisfaction with respect to existing features 45
3.16 Overall Performance Comparison 46-47
3.17 Possibility of the customer to switch from existing 48-49
mode of transmission
3.18 Opinion regarding efficiency 50
3.19 Suited only for city drives 51-52
3.20 Suited only for long drives 53-54
3.21 Opinion regarding driving skills 55

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 3.22 Driven manual transmission 56
3.23 Driven automatic transmission 57
3.24 Preference on the basis of service cost 58
3.25 Uncomfortable in using manual transmission 59-60
3.26 Change Recommendations 61-62
3.27 Boom in automobile industry 63-64
3.28 Suitability in Indian roads 65
3.29 Does not suit for Indian road 66-67
4.1 Example showing how a student perform on an 68
exam
4.2 Number of people out of 60 who has ranked ease 71
of driving on a 5 point scale.
4.3 Observed and expected frequencies of ease of 71
driving
4.4 Observed and actual expected frequencies of ease 72
of driving
4.5 Number of people out of 60 who has ranked 73
service availability on a 5 point scale.
4.6 Observed and expected frequencies of service 73
availability
4.7 Observed and actual expected frequencies of 74
service availability
4.8 Number of people out of 60 who has ranked fuel 75
efficiency on a 5 point scale.
4.9 Observed and expected frequencies of fuel 75
efficiency
4.10 Observed and actual expected frequencies of fuel 76
efficiency
4.11 Number of people out of 60 who has ranked 77
performance on a 5 point scale.

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 4.12 Observed and expected frequencies of 77
performance
4.13 Observed and actual expected frequencies of 78
performance
4.14 Number of people out of 60 who has ranked fear 79
of complaints on a 5 point scale
4.15 ANOVA Table 80

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 LIST OF CHARTS

Chart No: Chart Name Page Number

(C No:)
3.1 Occupation of the respondents of the survey 24
3.2 Gender of respondents 26
3.3 Annual Income of the respondents 27
3.4 aAe group of the respondents 29
3.5 Reason for selecting automatic cars 30
3.6 Age group for which automatic cars are more 31
desirable
3.7 Recommending Maruti to others 33
3.8 Recommend manual/ automatic transmissions 34
3.9 Amount spent for current transmission 35
3.10 Customer preference of the car of their choice 37
3.11 Reasons for not selecting manual transmission 39
3.12 Reasons for not selecting manual transmission 41
3.13 Opinion of customers regarding the cost of the 43
car they own/ possess
3.14 Opinion regarding the maintenance cost of the 44
car they own/ possess
3.15 Satisfaction with respect to existing features 45
3.16 Overall Performance comparison 46
3.17 Possibility of the customer to switch from 48
existing mode of transmission
3.18 Opinion regarding efficiency 50
3.19 Suited only for city drives 51
3.20 Suited only for long drives 53
3.21 Opinion regarding driving skills 55
3.22 Driven manual transmission 56
3.23 Driven automatic transmission 57

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 3.24 Preference on the basis of service cost 58
3.25 Uncomfortable in using manual transmission 59
3.26 Change Recommendations 61
3.27 Boom in automobile industry 63
3.28 Suitability in Indian roads 65
3.29 Does not suit for Indian roads 66

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