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Bab 1,2,3 Mau Sempro
Bab 1,2,3 Mau Sempro
By:
NAME: TSANI BAYHAQI HAQIEQY
NIM: 10316041
i
UNIVERSITAS CIPUTRA
FACULTY OF MANAGEMENT AND BUSINESS
INTERNATIONAL BUSINESS MANAGEMENT
By:
NAME : Tsani Bayhaqi Haqieqy
NIM : 10316041
CONCENTRATION : Management
MAJOR : International Business Management- International
Class
Has been examine and approved to be submitted and maintained in the Proposal
Discussion.
Surabaya, September, 24th 2019
Approved by,
ii
TABLE OF CONTENTS
CHAPTER I ............................................................................................................ 1
INTRODUCTION .................................................................................................. 1
iii
2.3.1 Relationship between Idealized Influence to performance .................. 12
2.3.2 Relationship between Inspirational Motivation to performance .......... 13
2.3.3 Relationship between Intellectual Stimulation to performance ........... 13
2.3.4 Relationship between Individual Consideration to performance ......... 14
REFERENCES...................................................................................................... 26
APPENDIX ........................................................................................................... 29
APPENDIX A ....................................................................................................... 30
PRE-SURVEY ...................................................................................................... 30
APPENDIX B ....................................................................................................... 33
iv
LIST OF FIGURE
v
LIST OF TABLE
Table 3.1 Targeted Population Characteristics…………………………………...17
vi
LIST OF APPENDIXES
Pre-Survey………………………………………………………………………A-1
Questionnaire…………………………………………………………………...B-1
vii
CHAPTER I
INTRODUCTION
1.1 Background
continuously, the improvement can be seen from Table 1.1 which shows a graph of
the total global consumption of flavours & fragrances from 2013-2018. The average
fragrance growth rate in Asia from 2013 to 2018 was around 4.0%. It means that
the Global growth in fragrance consumption in Asia is above the world average.
Along with the recovery of the global economy, the growth of the fragrance market
Figure 1.1 Total Global Consumption of Flavours & Fragrances by Region, 2013-2018
Source: (IAL Consultants, http://www.leffingwell.com/top_10.htm)
has become the motor of economic growth throughout 2018 which reached 5.16%.
The increase in people's purchasing power remains high reflected in the real
1
consumption growth of the community in the range of 5%. This shows that people's
purchasing power is well maintained. The graph can be seen on the Table 1.2 below:
5.16
5.09 5.08
5.02
5
4.98 4.98
4.96 4.95
4.94 4.94
4.91
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
2016 2016 2016 2016 2017 2017 2017 2017 2018 2018 2018 2018
company that provides various kind of world class perfumery such as Kenzo,
that can meet the primary needs of the Indonesian and foreign communities and can
have employees who can work effectively and efficiently in serving it’s customers.
2
According to Walumbwa & Hartnell (2011) Leadership style has a great effect on
employee job satisfaction and job performance. An employee with greater job
who is leading the business. Initially CV.CopaGabana Perfumery was run under the
leadership of Mr. Akhsanuddin, in the first period and Ms.Alief in the second
period. The leadership achievement in the first period was relatively high in terms
IDR2,000,000,000
IDR1,800,000,000
IDR1,600,000,000
IDR1,400,000,000
IDR1,200,000,000
IDR1,000,000,000
IDR800,000,000
IDR600,000,000
IDR400,000,000
IDR200,000,000
IDR0
Monthly income
October November December January February March
positively associated with sales and profit margin performance while followers’
sales performance.
3
To find out what leadership style suits employees best, researcher made a
result in Table 1.4 show that transformational leadership is the most suitable for the
company to imply.
18
16
Number of employees
14
12
10
8
6
4
2
0
leadership style
on the factor explained, the researcher has been interested to examine the direct
4
perfumery with the tittle of research “The Influence of Transformational Leadership
Gresik?
5
4. To find out whether contributing Idealized Influence in transformational
Gresik.
effective leadership style. This research can also be a theoretical study in the field
Perfumery regarding effective leadership and able to create work morale and
support business development optimally. This research can also add insight to
retrieving time was collected through time and motion study to calculate the
retrieving efficiency.
6
CHAPTER II
LITERATURE REVIEW
partial least square with data from 200 Spanish industrial companies. The results
performance when specific systems of HRM practices, learning and innovation are
developed in an organization.
Another research conducted by Jiang, W., Zhao, X., & Ni, J. (2017) with
were collected from contractors and analyzed via structural equation modeling. The
7
findings reveal that employee sustainable performance is positively influenced by
transformational leadership.
This study seeks to establish and test the relationships between both leaders’ and
Mad Shah & Ahmad Jusoh (2016) with the tittle of research “The Impact of
Service Agencies”. This study is investigating the behavior of the Omani Civil
and specifically in the public sector. The results are expected to show that the
8
transformational leadership behaviors have a positive relationship with task and
Job Motivation and Task Performance: Empirical Evidence from Business Schools
leadership and high performance work system on job motivation and task
performance at the business schools of Thai universities. The sample was 896
response bias, validity, and reliability were examined by the researcher. These
results reveal that transformational leadership and high performance work system
work toward common goals, define an attractive vision and goals, challenge
employees to achieve them, build trust and confidence, and motivate employees
to think and solve problems in new ways (Ra'ed (Moh'd Taisir) Masa'deh et al.,
2018). The transformational leader fosters a team spirit that glues members
together to achieve a common goal and encourages them to assist each other
9
collaboration and does not create a competitive working environment.
model, focus on ethics, show pride and build respect and mutual trust (Ra'ed
(Moh'd Taisir) Masa'deh et al., 2018). The charismatic actions of a leader cause
the followers to develop a sense of mission and transcend their self-interest for
the sake of the organization (Jonathan Muterera, et al.,2018). This refers to how
manager acts in ways that build others' respect for him (Ra'ed (Moh'd Taisir)
encourage them to do more than expect (Ra'ed (Moh'd Taisir) Masa'deh et al.,
2018). It refers to the leader whose ability is to use symbols, images, emotional
Rosa Garcia-Rivera, 2018). This refers to how managers talks optimistically about
10
2.2.4 Intellectual Stimulation
culture of active thinking and thus encouraging innovation. They reframe problems
to find new solutions (Jain & Duggal, 2015 as cited by Salome W. Gitoho, Maina
followers when they differ from their ideas; rather, they stimulate followers to think
in new ways and try new approaches (Jonathan Muterera, David Hemsworth,
Anahita Baregheh & Blanca Rosa Garcia-Rivera, 2018). This refers to how
their followers' efforts to be innovative, creative and consider the problems of old
active thinking and thus encourage innovation. They reframe problems to find new
solutions (Jain & Duggal, 2015 as cited by Salome W. Gitoho, et al., 2016). Leaders
should pay attention to the requirements of his employees and assist their personal
Boukamcha, 2019). This refers to how manager helps employees to strengthen their
11
2.2.6 Employees Performance
tasks assigned to him/ her based on his/her skills, experience, time and sincerity
(Hasibuan, 2005 as cited by Fransisca Andreani & Abelio Petrik 2016). In addition,
stated that employee performance is the result of qualitative and quantitative work
responsibilities given to him/ her. This refers to how employees try to perform and
examining this process assert that idealized influence refers to the idea that
followers will trust and respect leaders to provide support and resources (Chu &
Lai, 2011). As a result of this belief, employees will be willing to accept the
& Lai, 2011 as cited by Tareq Ghaleb Abu Orabi 2016). In particular, idealized
12
2.3.2 Relationship between Inspirational Motivation to performance
cited by Tareq Ghaleb Abu Orabi (2016) who argue that the process involves
encouraging followers to align personal goals with the goals of the organization.
Through this process, Doody and Doody argue that the objectives of the
problems and solutions (Smothers et al., 2016). The role of intellectual stimulation
particular, Anjali and Anand (2015) assert that intellectual simulation leads to the
implications for the ability of the organization to achieve goals based on the
13
2.3.4 Relationship between Individual Consideration to performance
the scope if individual consideration noting that the process involves the
willingness and ability of the leader to provide nurturing support for each follower.
performance, Snell, Stanley, Zhang, and Almaz (2013) argue that this process can
14
2.4 Conceptual Framework
Background
Public Global consumption of fragrances every year has increased continuously. The average
fragrance growth rate in Asia from 2013 to 2018 was around 4.0%. CV.CopaGabana perfumery
took a good opportunity to fulfill market needs for fragrances. Unfortunately, For one year,
CV.CopaGabana perfumery has undergone a CEO turnover who is leading the business. Based
on the pre-survey by 30 CopaGabana employees, the most suitable leadership style for the
company to imply is transformational leadership.
Problem Statement
1. Does Idealized Influence has significant effect to Employee Performance?
2. Does Inspirational Motivation has significant effect to Employee Performance?
3. Does Intellectual Stimulation has significant effect to Employee Performance?
4. Does Individualized Consideration has significant effect to Employee Performance?
Hypothesis
Conclusion
15
2.5 Model of Analysis
Based on the formulation of the problem, research hypothesis and some
previous research, then the model of analysis in this study is illustrated as below:
Inspirational Motivation 𝐻2
(X2)
Employee Performance (Y)
𝐻3
Intellectual Stimulation
(X3)
𝐻4
Individualized
Consideration (X4)
16
CHAPTER III
RESEARCH METHODS
sampling is used in this research. The criteria of the targeted population are:
data.
parties.
minded.
(Avolio, B.J. in Jiang, W., Zhao, X., & Ni, J., 2017).
17
In probability sampling the probability of each case being selected from the
target population is known as equal for all cases (Saunders, Lewis, & Thornhill,
opportunity to generalize the findings to the population of interest from the sample
population has the same chance of being selected (Cooper & Schindler, 2014:349).
The number of samples determined by using Slovin technique with 5% error margin
which will result on 44 samples, with the following calculation (Padua & Santos,
1998:35):
𝑁
𝑛=
1 + 𝑁𝑒 2
50
𝑛=
1 + 50(0.05)2
50
𝑛=
1.125
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3.2 Data Collection Methods
variables. it is to identify the concepts that become the goals of the research
This study use primary data. Primary data is a data gathered by a researcher
(Hox & Boeije, 2005). In this research, researcher obtains the primary data by
Data are analyzed using partial least square (PLS) as it only needs small
data around 30 to 100 (Hair, Black, Babin, & Anderson, 2010). According to
Ghozali (2008), PLS is the most suitable analysis used for small data.
19
3.3 Operasional Definition and Variabel Measurement
20
as cited by Salome W. Gitoho, 3. Managers allow our opinions
Maina Muchara, Joseph K. when seeking solutions to
Ngugi (2016) situations
The questionnaire was made in the form of a Likert Scale. Likert scale is a
trait) in nature (Bertram, 2007). Respondents are asked to indicate their level of
agreement with a given statement by way of an ordinal scale. In this research, using
CopaGabana’s perfumery. The Likert Scale are graded from strongly disagree (1),
disagree (2), neutral (3), agree (4), and strongly agree (5).
21
3.4 Validity and Reliability
3.4.1 Validity
and Bougie, 2016). Researcher use Pearson correlation analysis to analyze the
instrument validity by correlating the score of each indicators with the total of
indicators. If the significant value of the Pearson Correlation is < 0.0 the indicators
3.4.2 Reliability
and the constancy of the measured concepts, it is also considered as the instrument
mirror that reflects its precision and thoroughness (Blumberg et al., 2014; Sekaran
and Bougie, 2016). The method used by researcher to analyze the reliability of this
research is Cronbach Alpha. The reliability is acceptable when the alpha reach
22
3.5 Data Analysis Method
impact or linear relationship between two or more independent variable with one
𝑌 = 𝛽0 + 𝛽1 𝑋1 + 𝛽2 𝑋2 + 𝛽3 𝑋3 + 𝛽4 𝑋4 + 𝛽𝑝 𝑋𝑝
Information:
β1 , β2 , β3 , β4 : Regression coefficient
X1 : Idealized influence
X2 : Inspirational motivation
X3 : Intellectual stimulation
X4 : Individualized consideration
dependent variable. When the F value ≤ 0.05, it implicates that the independent
23
3.5.2.2 Parsial Significance Test (t Statistics test)
independent variable partially affect the dependent variable. When the t value ≤
0.05, it implicates that the independent variable partially affect the dependent
variable significantly. If the value is greater that 0.05, this suggests that there is no
satistically significant difference between the variance of one group and that of the
independent variable with the dependend variable. The range of R vary between 0
independent variable can explain the dependent variable. Small R2 value implicate
that there is not a lot to be explained from the independent variable towards the
a. Multicolinearity test
variable in the regression model. If the value of VIF <10, it implicates that there
24
b. Normality test
Normality test used to examine whether the residual value from regression
normality test. When the sig value ≥0.05, it implicates that the data has normal
c. Heteroskedasticity test
conducted The heteroskedasticity test. When the sig value >0.05, it implicates
Linearity test define whether two variable have a linear relationship or not.
Two variable have a linear relationship if the significancy value is less than 0.05
25
REFERENCES
Hox, J., & Boeije, H. (2005). Data Collection: Primary vs Secondary. Encyclopedia
of Social Measurement, 593.
Bertram, D. (2007). Likert Scales.
Stewardson, D. F.-P. (2013).
Gill, F. B. (2010). Employee Performance As The Impact Of Transformational
Leadership And Job Satisfaction In Pt Anugerah Baru Denpasar. In A. P.
Fransisca Andreani.
Lorena Para-González, D. J.-J.-L. (2017). Exploring the mediating effects between
transformational leadership and organizational performance.
Jiang, W. Z. (2017). The Impact of Transformational Leadership on Employee
Sustainable Performance: The Mediating Role of Organizational
Citizenship Behavior.
Muterera, J. H.-R. (2016). The Leader–Follower Dyad: The Link Between Leader
and Follower Perceptions of Transformational Leadership and Its Impact on
Job Satisfaction and Organizational performance.
Adil Mohamed Zahran Al Kindy, I. M. (2016). The Impact of Transformational
Leadership Behaviors on Work Performance of Omani Civil Service
Agencies.
Pongpearchan, P. (2016). Effect of Transformational Leadership and High
Performance Work System on Job Motivation and Task Performance:
Empirical Evidence from Business Schools of Thailand Universities.
Hartnell, F. O. (2011). Understanding transformational leadership–employee
performance links: The role of relational identification and self‐efficacy.
Jonathan Muterera, D. H.-r. (2018). The Leader-Follower Dyad: The Link Between
Leader and Follower Perceptions of Transformational Leadership and Its
Impact on Job Satisfaction and Organizational Performance . International
Public Management Journal.
Salome W. Gitoho, M. M. (2016). Influence of Transformational Leadership Style
on Employee Job Satisfaction: Case Study of Firms Listed At the NSE.
International Journal of Novel Research in Marketing Management and
Economics.
Boukamcha, F. (2019). The effect of transformational leadership on corporate
entrepreneurship on Tunisian SMEs. Tunisia.
Fransisca Andreani, A. P. (2016). Employee Performance As The Impact Of
Transformational Leadership And Job Satisfaction In Pt Anugerah Baru
Denpasar.
26
Lai, C. &. (2016). The Impact of Transformational Leadership Style on
Organizational Performance: Evidence from Jordan . In T. G. Orabi.
(n.d.). Retrieved from IAL Consultants, http://www.leffingwell.com/top_10.htm
Yuniartha, L. (n.d.). Survei BI: Indeks Penjualan Riil Desember 2018 Meningkat.
Bass, B.M. (1985). Leadership and Performance Beyond Expectations. New
York: Free Press.
Bass, B.M. (1990), "From Transactional to Transformational Leadership:
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Bass, B.M., & Avolio, B.J. (1990).The implications of transactional and
transformational leadership for individual, team, and organizational
development Research in Organizational Change and Development, 4,
231-272.
Bass, B.M., Avolio, B.J., Jung, D.I. & Berson, Y. (2003), “Predicting unit
performance by assessing transformational and transactional leadership”,
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Bass, B. (2009). The Bass handbook of leadership: Theory, research, and
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Cooper, D., & Schindler, P. (2014). Business Research Methods. New York:
McGraw-Hill.
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of Social Measurement, 593.
Knapp, H. (2017). Introductory Statistic Using SPSS. Thousand Oaks: Sage
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Alkalha, Z., Al-Zu’bi, Z., Al-Dmour, H., Alshurideh, M., & Masa’deh, R. (2012).
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Avolio, B., Bass, B., & Jung, D. (1999). Re-Examining the Components of
Transformational and Transactional Leadership Using the Multifactor
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27
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APPENDIX
29
APPENDIX A
PRE-SURVEY
Identitas Responden
Nama :
Umur :
Jenis kelamin :
Lama bekerja :
Peran/Jabatan di CopaGabana :
Petunjuk pengisian:
1. Bacalah sejumlah pertanyaan di bawah ini dengan teliti
2. Pilih salah satu gaya kepemimpinan yang bisa mempengaruhi kinerja anda
menjadi lebih baik.
No Pernyataan
1. Pemimpin sangat dominan dalam setiap
pengambilan keputusan dan setiap kebijakan,
peraturan, prosedur diambil dari idenya sendiri.
(Autocratic)
30
percaya dan ingin berkontribusi bersama dengan
pemimpin ( Karismatik)
7. Pemimpin menyesuaikan perkembangan para
anggota yakni sejauh mana kesiapan dari para
anggota melaksanakan setiap tugas. (Situasional)
Result
18
16
14
12
10
8
6
4
2
0
leadership style
Respondent Data
Length Role /
Name Age Gender Answer
of work Position
Sotion adi wijaya 43 M 7 years Employees Transformational
Arifin Zainal 20 M 2 years Employees Transformational
Nanang 43 M 3years Employees Transactional
Anam 24 M 2years Employees Transformational
Fauzan 21 M 2years Employees Transformational
Dimas 21 M 2years Employee Transformational
Satria 21 M 2years Employee Servant
Riyan 27 M 3years Employee Laissez-faire
Sutris 23 M 2years Employee Transformational
Vita 19 F 2years Employee Transformational
Riyan 24 M 2years Employee Transformational
Bowo 28 M 5years Employee Laissez-faire
Ardiansyah 19 M 2years Employee Laissez-faire
Rizal 24 M 2years Employee Transformational
Dedik 30 M 3years Employee Laissez-faire
31
Soni 27 M 2years Employee Transactional
Vika 19 F 2years Employee Transactional
Bu jah 43 F 5years Employee Autocratic
Ida 23 F 2years Employee Autocratic
Sinyo 53 M 5years Employee Autocratic
Jarwo 34 M 2,5years Employee Transformational
Maya 48 F 5years Employee Transformational
Yusuf Affandi 21 M 2years Employee Laissez-faire
Ahmad fathar R 24 M 2years Employee Laissez-faire
Pak Ing 53 M 3years Employee Situational
Pak To 50 M 3years Employee Situational
Dedik 24 M 2years Employee Charismatic
Setyo 20 M 2years Employee Charismatic
Reno 24 M 2years Employee Servant
Ria 28 F 2years Employee Transformational
Zainul wahid 20 M 2years Employee Transformational
Nasrullah 24 M 3years Employee Transactional
Rahmad mar’i 38 M 2years Employee Transformational
Erwan agung 40 M 2years Employee Servant
Rizqullah 30 M 2years Employee Transactional
Rizal dwi 26 M 3years Employee Transactional
Andreas 29 M 2years Employee Transformational
Dinda setyo 30 F 2years Employee Transactional
Desinta 27 F 4years Employee Charismatic
Abi yusaf 24 M 5years Employee Servant
Faruk 24 M 3years Employee Charismatic
Adji 26 M 2years Employee Transactional
Ayu girin 28 F 5yeras Employee Transformational
Satria 30 M 5years Employee Transformational
Aldo 35 M 3years Employee Transactional
Sutrisno 42 M 2years Employee Transactional
Retno 24 M 3years Employee Servant
Rodlian 24 M 3years Employee Charismatic
Ratna 19 F 5years Employee Transactional
Akhsan 21 M 2years Employee Transactional
32
APPENDIX B
QUESTIONNAIRE
kuesioner ini dengan jujur, tanpa ada paksaan, atau rekayasa. Kerahasiaan data
Hormat Saya,
33
Data Responden
1. Jenis Kelamin :
a. Pria
b. Wanita
2. Usia :
a. 17 tahun atau kurang
b. 18 - 26 tahun
c. 27 - 35 tahun
d. 36 tahun atau lebih
3. Jabatan di CopaGabana :
4. Lama bekerja :
5. Apakah anda berada dalam masa kedua pimpinan?
a. Ya
b. Tidak
34
Variabel Penelitian
35
Saya berharap manajer bersedia untuk melatih
2.
dan membimbing karyawan.
Saya berharap manajer fokus pada karyawan dan
3 mendukung mereka sesuai dengan
kebutuhannya.
Employee Performance (EP)
No. Keterangan STS TS C S SS
1. Saya dapat menyumbangkan beberapa ide
dengan tulus.
2. Saya dapat menyelesaikan pekerjaannya dengan
sempurna.
3 Saya dapat menyelesaikan jumlah pekerjaan
yang diminta.
36