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Data Analysis and Interpretation
Data Analysis and Interpretation
Data Analysis and Interpretation
Male 21 42
Female 29 58
TOTAL 50 100
58%
Male
42% 58%
Female
INTERPRETATION
It is very clear from the above data table and chart that majority of the respondents are
Female. Male represents 42% while female are 58%. It means 29 out of total
respondents are Female while the remaining are Male.
TABLE 4.2: CLASSIFICATION OF RESPONDENTS ON THE BASIS OF
THEIR EDUCATIONAL QUALIFICATION
EDUCATION RESPONDENTS PERCENTAGE (%)
SSLC 1 2
Plus Two 5 10
Graduation/ Diploma 33 66
Post Graduates 8 16
Others 3 6
TOTAL 50 100
33
8
1 5 3
INTERPRETATION
According to the data above, majority of the respondents are Graduates. 33
respondents are either possessing Graduation or Diploma, 8 respondents are post
graduates, 5 possess Plus two, 1 SSLC and 3 having others qualifications.
TABLE 4.3: CLASSIFICATION OF RESPONDENTS ON THE BASIS OF
THEIR OCCUPATION
OCCUPATION RESPONDENTS PERCENTAGE (%)
Government Service 10 20
Business 26 52
Banking Sector 4 8
Professionals 8 16
Others 2 4
TOTAL 50 100
30
26
25
20
15
10
10 8
4
5 2
0
GOVERNMENT BUSINESS BANKING PROFESSIONALS OTHERS
SERVICE SECTOR
INTERPRETATION
TABLE 4.4: CLASSIFICATION OF RESPONDENTS ON THE BASIS OF
THEIR ANNUAL INCOME
ANNUAL INCOME (Rs.) RESPONDENTS PERCENTAGE (%)
1,00,000-2,50,000 26 52
2,50,001-5,00,000 20 8
TOTAL 50 100
6%2%
INTERPRETATION
TABLE 4.5: RESIDENTIALM STATUS OF THE RESPONDENT
RESIDENTIAL STATUS RESPONDENTS PERCENTAGE (%)
Resident 40 80
Non Resident 10 20
TOTAL 50 100
40
40
30
20
10
10
RESPONDENTS
0
Resident Non Resident
INTERPRETATION
TABLE 4.6: RESONS FOR CHOOSING LIFE INSURANCE POLICY
REASON RESPONDENTS PERCENTAGE (%)
Agent’s Force 2 4
Effective Savings 28 56
To meet contingencies 5 10
Others 6 12
TOTAL 50 100
28
9
6
5
2
INTERPRETATION
TABLE 4.7: THE AIM OF LIC IN THE OPINION OF THE RESPONDENTS
AIM OF LIC RESPONDENTS PERCENTAGE (%)
Covering of Risk 10 20
Future Investment 38 76
Don’t know 2 4
TOTAL 50 100
4%
20%
Covering of Risk
Future Investment
Don’t know
76%
INTERPRETATION
TABLE 4.8: TYPE OF THE POLICY HELD BY THE RESPONDENTS
REASON RESPONDENTS PERCENTAGE (%)
Others 4 8
TOTAL 50 100
30
26
25
20
15
12
10
6
5 4
2
0
LIC Jeevan Akshay LIC e-term LIC Jeevan Anand LIC jeevan Saral Others
Insurance
INTERPRETATION
TABLE 4.9: WHETHER LIC PROVIDES ITS SERVICES AT THE TIME IT
PROMISES TO DO
OPINION RESPONDENTS PERCENTAGE (%)
Yes 32 64
No 10 20
Don’t know 8 16
TOTAL 50 100
16%
Yes
20% No
Don’t know
64%
INTERPRETATION
TABLE 4.10: WHWTHER THE LIC IS IN THE DIRECTION OF PUBLIC
WELFARE
OPINION RESPONDENTS PERCENTAGE (%)
Yes 39 78
No 10 20
Don’t know 1 2
TOTAL 50 100
45
40
35
30
25
20 39
15
10
5 10
1
0
YES NO DON’T KNOW
INTERPRETATION
TABLE 4.11: WHETHER THE RISK COVERAGE FACTOR INCLUDED IN
INSURANCE POLICY ATTRACTS GENERAL PUBLIC TOWARDS LIC
OPINION RESPONDENTS PERCENTAGE (%)
Yes 29 58
No 18 36
Don’t know 3 6
TOTAL 50 100
6%
Yes
36% No
58% Don’t know
INTERPRETATION
TABLE 4.12: OPINION AFTER INVESTING IN INSURANCE PLANS OF
LIC
OPINION RESPONDENTS PERCENTAGE (%)
Very Good 28 56
Not Bad 22 44
Poor 0 0
TOTAL 50 100
30
28
25
22
20
15
10
5 0
0
VERY GOOD NOT BAD POOR
RESPONDENTS
INTERPRETATION
TABLE 4.13: WHETHER THE INVESTMENT IS BECAUSE OF TAX
BENEFITS
OPINION RESPONDENTS PERCENTAGE (%)
Yes 42 84
No 8 16
TOTAL 50 100
Yes
Other No
84%
16% 16%
INTERPRETATION
TABLE 4.14: SATISFACTION LEVEL OF THE RESPONDENTS ON THE
PREMIUM AMOUNT TO BE PAID IN INSURANCE PLANS OF LIC
SATISFACTION LEVEL RESPONDENTS PERCENTAGE (%)
Highly Satisfactory 14 28
Satisfactory 26 52
Average 7 14
Dissatisfactory 2 4
Highly Dissatisfactory 1 2
TOTAL 50 100
Source: Primary Data
CHART 4.14: SATISFACTION LEVEL OF THE RESPONDENTS ON THE
PREMIUM AMOUNT TO BE PAID IN INSURANCE PLANS OF LIC
30
25
20
15
26
10
14
5
7
2 1
0
Highly Satisfactory Satisfactory Average Dissatisfactory Highly Dissatisfactory
INTERPRETATION
TABLE 4.15: SATISFACTION LEVEL OF THE RESPONDENTS WITH
REGARD TO THE RETURN IN INSURANCE POLICIES OF LIC
SATISFACTION LEVEL RESPONDENTS PERCENTAGE (%)
Highly Satisfactory 22 44
Satisfactory 24 48
Average 2 4
Dissatisfactory 1 2
Highly Dissatisfactory 1 2
TOTAL 50 100
Source: Primary Data
CHART 4.15: SATISFACTION LEVEL OF THE RESPONDENTS WITH
REGARD TO THE RETURN IN INSURANCE POLICIES OF LIC
24
22
2
1 1
INTERPRETATION
TABLE 4.16: WHETHER THE ADVERTISEMENTS ON LIC ARE USEFUL
AND INFORMATIVE
OPINION RESONDENTS PERCENTAGE (%)
Yes 47 94
No 3 6
TOTAL 50 100
6% Yes
94% 6%
No
INTERPRETATION
TABLE 4.17: RESPONDENTS’ RATING ON THE CHARGES OF
INSURANCE POLICIES IN LIC
RATING RESPONDENTS PERCENTAGE (%)
High 40 80
Average 9 18
Low 1 2
TOTAL 50 100
Source: Primary Data
CHART 4.17: RESPONDENTS’ RATING ON THE CHARGES OF
INSURANCE POLICIES IN LIC
45
40
35
30
25
20
15
10
0
High Average Low
INTERPRETATION
TABLE 4.18: WHAT THE RESPONDENTS NEED MORE INSURANCE
POLICIES OF LIC
SUGGESTIONS RESPONDENTS PERCENTAGE (%)
More Benefits 20 40
More Security 22 44
Others 8 16
TOTAL 50 100
Source: Primary Data
CHART 4.18: WHAT THE RESPONDENTS NEED MORE INSURANCE
POLICIES OF LIC
16%
40%
More Benefits
More Security
Others
44%
INTERPRETATION
TABLE 4.19: WHETHER THE RESPONDENTS ARE READY TO SUGGEST
OTHERS TO INVEST IN LIC
OPINION RESPONDENTS PERCENTAGE (%)
Yes 49 98
No 1 2
TOTAL 50 100
49
60
40
20 1
0
Yes No
RESPONDENTS
INTERPRETATION
TABLE 4.20: OVERALL SATISFACTION WITH THE POLICIES OF LIC
OVERALL RESPONDENTS PERCENTAGE (%)
SATISFACTION
Highly Satisfactory 27 54
Satisfactory 16 32
Average 6 12
Dissatisfactory 1 2
Highly Dissatisfactory 0 0
TOTAL 50 100
Source: Primary Data
CHART 4.20: OVERALL SATISFACTION WITH THE POLICIES OF LIC
27
16
6
1 0
INTERPRETATION
5.1 FINDINGS
5.2 SUGGESTIONS
5.3 CONCLUSION
BIBLIOGRAPHY
QUESTIONNAIRE
1. NAME: ________________________________________________________
2. ADDRESS: _____________________________________________________
_______________________________________________________________
3. MOBILE NUMBER: _____________________________________________
4. E-MAIL: _______________________________________________________
5. GENDER:
a) Male b) Female
6. EDUCATIONAL QUALIFICATION:
a) SSLC d) PG
b) Plus Two e) Others
c) Degree/ Diploma
7. OCCUPATION:
a) Government service d) Professionals
b) Business e) Others
c) Banking
8. ANNUAL INCOME( IN RUPEES):
a) Less than 1,00,000 c) 2,50,001-5,00,000
b) 1,00,001-2,50,000 d) more than 5,00,000
9. RESIDENTIAL STATUS:
a) Resident b) Non Resident
10. WHY YOU CHOOSE LIFE INSURANCE POLICY FROM LIC?
a) Agent’s force d) To meet Contingencies
b) Effective Savings b) others
c) To meet future Expenses
11. WHAT IS THE AIM OF LIC IN YOUR OPINION?
a) Covering of Risk c) Don’t Know
b) Future Investment
12. WHAT TYPE OF POLICY YOU ARE HOLDING?
a) LIC Jeevan Akshay d) Jeevan Saral
b) LIC e-term Insurance e) Others
c) LIC Jeevan Anand
13. DID YOU FEL LIC PROVIDE ITS SERVICES ON TIME AS IT PROMISE?
a) Yes b) No c) Don’t Know
14. DO YOU THIMK LIC IS IN THE DIRECTION OF PUBLIC WELFARE?
a) Yes b) No c) Don’t Know
15. DO YOU THINK THE RISK COVERAGE FACTOR INCLUDED IN THE
INSURANCE POLICY ATTRACTS THE GENERAL PUBLIC TOWARDS
LIC?
a) Yes b) No c) Don’t know
16. HOW DID YOU FEEL AFTER INVESTING IN LIFE INSURANCE
POLICY?
a) Very Good c) Poor
b) Not Bad
17. DO YOU INVEST IN LIFE INSURANCE POLICIES OF LIC ONLY
BECAUSE OF TAX BENEFITS?
a) Yes b) No
18. HOW IS THE PREMIUM AMOUNT TO BE PAID IN INSURANCE
POLICIES OF LIC?
a) Highly Satisfactory d) Dissatisfactory
b) Satisfactory e) Highly Dissatisfactory
c) Average
19. HOW ARE THE RETURNS IN INSURANCE POLICIES OF LIC?
a) Highly Satisfactory d) Dissatisfactory
b) Satisfactory e) Highly dissatisfactory
c) Average
20. DO YOU FEEL THE ADVERTISEMENT ON LIC ARE USEFUL AND
INFORMATIVE?
a) Yes b) No
21. HOW ARE THE CHARGES ON INSURANCE POLICIES OF LIC?
a) High b) Average c) Low
22. WHAT WOULD YOU LIKE MORE IN INSURANCE POLICIES OF LIC?
a) More Security
b) More Benefits
c) Others (Specify) ______________________________________________
23. WILL YOU SUGGEST OTHERS TO INVEST IN LIC?
a) Yes b) No
24. WHAT IS YOUR OVERALL LEVEL OF SATISFACTION FROM THE
SERVICES OF LIC?
a) Highly Satisfactory d) Dissatisfactory
b) Satisfactory e) Highly dissatisfactory
c) Average
25. SGGESTIONS (IF ANY) __________________________________________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
THANK YOU