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Operating Licenses

SR.
No Status Remarks
Done Pending
1 Health / Eating House Licence
2 Cold Storage/Deep Freezer
3 Food Product/ Bakery
4 Stand By Generator
5 Excise Licence
6 Sales Tax Registration
7 CST
8 Shops & Establishment Act
9 Employment Regulations
10 Lodging and Restaurant Certificates
11 Muncipal Corporation/Police
12 Completion Certificate
13 Occupation Certificate
14 LPG Cylinders
15 Furnace Oil/LDO/HSD
16 Laundry Operation
17 Polution Control (Concent to Operate)
18 Operation of Walki Talki/ paging System
19 TV Licence
20 Dish Antenna
21 Boiler
22 Lift Licence
23 TDS Tan Number
24 Pan Number
25 PF/ESIC
26 Luxuary Tax
27 Obtaing import Licence for Capital Goods/Raw
28 Material
Availing Tax incentives
29 Preventation of Food Adulteration Act
30 Service Tax Registration
31 Entertainment Tax
32 Property Tax/Water Tax
33 Foreign Exchange/Money Changer+ B74S
34 licence
Clasification of Hotel
35 Police license /NOC Hotel / Restaurant/Bar/
36 Late Closing/security
Insurance Control for keeping
of cash in Safe/Transit
foreigners
37 Fire Department NOC
38 License for Neon Sign/ Sky Light
39 Multistroreyed Building Tax
40 PFA Nominations
41 Treated potable water Licence
42 PPL
Hotel Projects Dept Pre-Opening checklist

Sno TASK Days Start Date Finish Date


1 Pre-opening offices 50 days
2 Locate and Prepare pre-opening offices 30 days
3 Relocate Pre-opening Offices to Hotel 20 days
4 Construction/Building Preparation
5 Kitchen 48 days
6 Substantial completion 1 day
7 Punch 10 days
8 Submit punch list to Chef, Dir. F&B for comments 2 days
9 Punch list items corrected 10 days
10 Equipment commissioning complete 20 days
11 Area cleaned 5 days
12 Restaurant 48 days
13 Substantial completion 1 day
14 Punch 10 days
15 Submit punch list to Chef, Dir. F&B for comments 2 days
16 Punch list items corrected 10 days
17 Equipment commissioning complete 20 days
18 Area cleaned 5 days
19 Meeting Space 48 days
20 Substantial completion 1 day
21 Punch 10 days
22 Submit punch list to Chef, Dir. F&B for comments 2 days
23 Punch list items corrected 10 days
24 Equipment commissioning complete 20 days
25 Area cleaned 5 days
26 Lounge/Bar 48 days
27 Substantial completion 1 day
28 Punch 10 days
29 Submit punch list to Chef, Dir. F&B for comments 2 days
30 Punch list items corrected 10 days
31 Equipment commissioning complete 20 days
32 Area cleaned 5 days
33 Retail 76 days
34 Substantial completion 1 day
35 Punch 30 days
36 Punch list items corrected 30 days
37 Area cleaned 15 days
38 Lobby 76 days
39 Substantial completion 1 day
40 Punch 30 days
41 Punch list items corrected 30 days
42 Area cleaned 15 days
43 Guestroom Punch
44 Guest Room Floors 76 days
45 Substantial completion 1 day
46 Punch 30 days
47 Punch list items corrected 30 days
48 Area cleaned 15 days
79 Spa 76 days
80 Substantial completion 1 day
81 Punch 30 days
82 Punch list items corrected 30 days
83 Area cleaned 15 days
84 Building Exterior 76 days
85 Substantial completion 1 day
86 Punch 30 days
87 Punch list items corrected 30 days
88 Area cleaned 15 days
89 Landscaping 76 days
90 Substantial completion 1 day
91 Punch 30 days
92 Punch list items corrected 30 days
93 Area cleaned 15 days
94 Back-Of-The-House 76 days
95 Substantial completion 1 day
96 Punch 30 days
97 Punch list items corrected 30 days
98 Area cleaned 15 days
99 Uniform Room 48 days
100 Substantial completion 1 day
101 Punch 10 days
102 Punch list items corrected 2 days
103 Area cleaned 10 days
104 Procure uniform racks 20 days
105 Install Uniform racks 5 days
106 Administrative/Front Office 76 days
107 Substantial completion 1 day
108 Punch 30 days
109 Punch list items corrected 30 days
110 Area cleaned 15 days
111 F,F&E Installation
112 Guest Rooms Per Floor 10 days
120 Spa 5 days
121 Treatment Areas 5 days
122 Fitness Center 5 days
123 F&B 5 days
124 Lounge/Bar 5 days
125 Meeting Space 5 days
126 Restaurant 5 days
127 Public Areas 5 days
128 Lobby 5 days
129 Retail 5 days
130 Back-of-the-house 10 days
131 Administrative Offices 5 days
132 Kitchen/Engineering/Housekeeping 10 days
133 Testing/Documentation 42 days
134 All Areas Substantially Complete 1 day
135 Verify proper operation of all Life Safety equipment/systems 10 days
136 TCO 1 day
137 CO 30 days
138 Obtain "As Built" plans 30 days
139 Obtain all warranties and equipment information 30 days
140 Environmental/Recycling 50 days
141 Research Sources and Options 20 days
142 Develop SOP's 30 days
147 Landscape 70 days
148 Develop RFP 30 days
149 Receive Bids 30 days
150 Award Contract 10 days
151 Mechanical 70 days
152 Develop RFP 30 days
153 Receive Bids 30 days
154 Award Contract 10 days
155 Life Safety 70 days
156 Develop RFP 30 days
157 Receive Bids 30 days
158 Award Contract 10 days
159 Secure Background Music 66 days
160 Design Received 1 day
161 Design approved 10 days
162 Receive Bids 20 days
163 Contract awarded 5 days
164 Service installed and tested 30 days
165 Develop MOD manual 70 days
166 Develop risk management manual/evacuation plan 40 days
167 Obtain fire department approval of fire/evacuation plan 30 days
168 Compile MSD Sheets for all Chemicals 30 days
169 Roadwork 40 days
170 Determine route 5 days
171 Evaluate road condition 5 days
172 Make adjustment 30 days
173 Transportation 90 days
174 Vehicle Acquisition 90 days
175 Finalize schedules & routes 5 days
176 Review samples/pricing 21 days
177 Order final selection 4 days
178 Receive final selection 45 days
179 Apply logo 3 days
180 Develop preventive maintenance program 10 days
181 Vehicles in service 2 day
Hotel Front Office Pre-Opening Checklist

Sno TASK Days Start Date Finish Date


1 Rooms 90 days
2 SOP's 30 days
3 Develop Rooms Division SOP's 30 days
4 Printed Materials 30 days
5 Privacy Please Signs 30 days
6 Privacy Courtesy Note 30 days
7 Umbrellas 30 days
8 Telephone Pads 30 days
9 Dialing Instructions 30 days
10 Driving Directions 30 days
11 VIP Note Cards/envelopes 30 days
12 Fax Delivery Envelopes 30 days
13 Guestroom Note Pad 30 days
14 Valet Laundry Bag 30 days
15 Valet Laundry Price Sheet 30 days
16 Shoe Shine Bag 30 days
17 Shoe Shine Instructions 30 days
18 Activity Calendar 30 days
19 Newsletter 30 days
20 PBX 1 day
21 PBX Cut-Over from Pre-opening Office 1 day
22 Guest Services 30 days
23 Develop VIP program 30 days
24 Key Packet 60 days
25 Review Samples 10 days
26 Develop conent/mock-up 20 days
27 Review proof 10 days
28 Print final collateral 20 days
29 Develop registration/check-out system and collateral 60 days
30 Review Samples 10 days
31 Develop conent/mock-up 20 days
32 Review proof 10 days
33 Print final collateral 20 days
34 Administration/Sales Print & Stationary (paper system 60 days
35 Review Samples 10 days
36 Develop conent/mock-up 20 days
37 Review proof 10 days
38 Print final collateral 20 days
39 Front Office Supplies 42 days
40 Finalize items & quantities 10 days
41 Review samples/pricing 10 days
42 Order final selection 5 days
43 Receive final selection 15 days
44 Stock 2 days
45 Front Office Equipment 35 days
46 Finalize items & quantities 10 days
47 Review samples/pricing 5 days
48 Order final selection 5 days
49 Receive final selection 10 days
50 Stock 5 days
51 Guestroom Safes 60 days
52 Finalize items & quantities 7 days
53 Review samples/pricing 14 days
54 Order final selection 2 days
55 Receive final selection 30 days
56 Install 7 days
Hotel Spa Pre Opening Checklist

Sno TASK Days Start Date Finish Date


1 Spa 90 days
2 Select and procure Operating Supplies & Equipment 30 days
3 Treatments 60 days
4 Develop Treatment Programs 30 days
5 Develop SOP's 30 days
6 Select and procure Operating Supplies & Equipment 60 days
7 SOP's 30 days
8 Develop Spa SOP's 30 days
9 Printed Materials 30 days
10 Spa Menu 30 days
11 Spa Equipment 85 days
12 Finalize items & quantities 30 days
13 Review samples/pricing 10 days
14 Order final selection 5 days
15 Receive final selection 30 days
16 Stock 10 days
17 Spa Guest Consumables 85 days
18 Finalize items & quantities 30 days
19 Review samples/pricing 10 days
20 Order final selection 5 days
21 Receive final selection 30 days
22 Stock 10 days
23 Spa Cleaning Supplies 85 days
24 Finalize items & quantities 30 days
25 Review samples/pricing 10 days
26 Order final selection 5 days
27 Receive final selection 30 days
28 Stock 10 days
29 Spa 5 days
30 Treatment Areas 5 days
31 Fitness Center 5 days
Hotel Finance/ Purchase/ Receiving
Dept Pre-Opening Checklist

Sno TASK Days Start Date Finish Date


1 Controls 60 days
2 Insurance 22 days
3 Determine Insurance Needs 5 days
4 Research Insurance Providers 10 days
5 Select Insurance Providor(s) 5 days
6 Ensure insurance is activated 2 days
7 Accounting Manual 30 days
8 Establish hotel credit policy and procedures 30 days
9 Develop internal forms 30 days
10 Set-up Cash Deposit Procedures 30 days
11 Banking 10 days
12 Set-up bank accounts 5 days
13 Set-up credit card agreements 10 days
14 Obtain licenses and permits 60 days
15 Liquor License 60 days
16 Business Licenses 30 days
17 Environmental Permits 30 days
18 Sales Tax Permit 30 days
19 Third Party Agreements 106days
20 Leases 106days
21 Retail 106days
22 Develop Standards of Performance 10 days
23 Develop RFP 1 day
24 Release RFP 10 days
25 RFP Deadline 40 days
26 Lesee Selected 10 days
27 Lease executed 25 days
28 Employee Orientation 10 days
29 Financial Reporting 30 days
30 Daily Revenue Report 5 days
31 Period Financial Statements 10 days
32 Period Ending Management Report 30 days
33 Printed Materials 30 days
34 Business Cards 30 days
35 Payroll Checks 30 days
36 AP checks 30 days
37 Purchase Requisitions/Orders 30 days
38 Planning 30 days
39 Proforma 30 days
40 Annual Strategic Plan 30 days
41 Complete First Year Operating Budget 30 days
42 Complete Pre-opening Budget 30 days
43 Purchasing & Receiving 30 days
44 Implement purchase order system 30 days
45 Develop Inventory Management Reports 10 days
46 O,S&E 185 days
47 ADA Equipment 60 days
48 Finalize items & quantities 15 days
49 Review samples/pricing 20 days
50 Order final selection 5 days
51 Receive final selection 18 days
52 Stock 2 days
53 SOP's 30 days
54 Develop A&G SOP's 30 days
55 Transportation 90 days
56 Vehicle Acquisition 90 days
57 Finalize schedules & routes 5 days
58 Review samples/pricing 21 days
59 Order final selection 4 days
60 Receive final selection 45 days
61 Apply logo 3 days
62 Develop preventive maintenance program 10 days
63 Vehicles in service 2 day
64 Administration Supplies 35 days
65 Finalize items & quantities 10 days
66 Review samples/pricing 5 days
67 Order final selection 5 days
68 Receive final selection 10 days
69 Stock 5 days
70 Shelving 45 days
71 Determine shelving needs 10 days
72 Order shelving 5 days
73 Shelving received 20 days
74 Install shelving 10 days
75 Office Furniture- Back Of House 60 days
76 Develop Furniture Plan 15 days
77 Review samples/pricing 5 days
78 Order final selection 5 days
79 Receive final selection 30 days
80 Install 5 days
81 Office Equipment 60 days
82 Hotel Safe 45 days
83 Copy Machines 60 days
84 Finalize items & quantities 7 days
85 Review samples/pricing 21 days
86 Order final selection 4 days
87 Receive final selection 21 days
88 Install 7 days
89 Postage Machine 60 days
90 Finalize items & quantities 7 days
91 Review samples/pricing 21 days
92 Order final selection 4 days
93 Receive final selection 21 days
94 Install 7 days
95 Fax Machines 60 days
96 Finalize items & quantities 7 days
97 Review samples/pricing 21 days
98 Order final selection 4 days
99 Receive final selection 21 days
100 Install 7 days
101 Computers/Printers 60 days
102 Finalize items & quantities 7 days
103 Review samples/pricing 21 days
104 Order final selection 4 days
105 Receive final selection 21 days
106 Install 7 days
107 Pool Equipment 60 days
108 Finalize items & quantities 7 days
109 Review samples/pricing 21 days
110 Order final selection 4 days
111 Receive final selection 21 days
112 Install 7 days
113 Guestroom Safes 60 days
114 Finalize items & quantities 7 days
115 Review samples/pricing 21 days
116 Order final selection 4 days
117 Receive final selection 21 days
118 Install 7 days
119 Security 90 days
120 Two-way radios 60 days
121 Finalize items & quantities 7 days
122 Review samples/pricing 21 days
123 Order final selection 4 days
124 Receive final selection 21 days
125 Install 7 days
126 Monitoring System 60 days
127 Finalize items & quantities 7 days
128 Review samples/pricing 21 days
129 Order final selection 4 days
130 Receive final selection 21 days
131 Install 7 days
132 Keys 85 days
133 Finalize items & quantities 20 days
134 Review samples/pricing 30 days
135 Order final selection 5 days
136 Receive final selection 30 days
137 Stanchions 85 days
138 Finalize items & quantities 20 days
139 Review samples/pricing 30 days
140 Order final selection 5 days
141 Receive final selection 30 days
142 Printed Materials 30 days
143 Privacy Please Signs 30 days
144 Privacy Courtesy Note 30 days
145 Umbrellas 30 days
146 Telephone Pads 30 days
147 Dialing Instructions 30 days
148 Driving Directions 30 days
149 VIP Note Cards/envelopes 30 days
150 Fax Delivery Envelopes 30 days
151 Guestroom Note Pad 30 days
152 Valet Laundry Bag 30 days
153 Valet Laundry Price Sheet 30 days
154 Shoe Shine Bag 30 days
155 Shoe Shine Instructions 30 days
156 Activity Calendar 30 days
157 Newsletter 30 days
Hotel Human Resources and Training Dept Pre-Opening Checklist

Sno TASK Days Start Date


1 Payroll 10 days
2 Establish payroll procedures 10 days
3 Daily Labor Report 5 days
4 Timekeeping System 106 days
5 Develop RFP for the Time Keeping System 10 days
6 Develop Business Process 10 days
7 Determine Workstations: Amount and Location 5 days
8 Determine Budget 5 days
9 Release RFP 1 day
10 RFP Deadline 20 days
11 System Selected 5 days
12 System Specifications Determined 5 days
13 System Installed & Tested 35 days
14 System Training 10 days
15 Human Resources 106 days
16 Staffing 105 days
17 Organization 30 days
18 Develop Organizational Chart 30 days
19 Develop Staffing Guide 30 days
20 Develop Hiring Schedule 18 days
21 Customize Position "Must" Lists 6 days
22 Customize Position Job Descriptions 6 days
23 Develop Incentive Plans 30 days
24 Leadership Team 30 days
25 Sales Managers/Reservation Sales Agents 30 days
26 Managers 10 days
27 Employees 10 days
28 Develop reward/recognition programs for hourly employees 30 days
29 Recruitment 105 days
30 Management 105 days
31 Hire Senior Management Team 105 days
32 Select Search Firm(s) 10 days
33 General Manager 100 days
34 Director of Operations 90 days
35 Director of Rooms 90 days
36 Director of F&B 90 days
37 Spa Director 90 days
38 Hotel Controller 90 days
39 Chief Engineer 90 days
40 Revenue Manager 90 days
41 Director of Human Resources 90 days
42 Director of Sales & Marketing 90 days
43 Hire Department Heads 70 days
44 Select Search Firm(s) 10 days
45 Purchasing Manager 60 days
46 Front Office Manager 60 days
47 Executive Housekeeper 60 days
48 Food & Beverge Operations Manager 60 days
49 Banquet Manager 60 days
50 Beverage Manager 60 days
51 Executive Chef 60 days
52 Spa Manager 60 days
53 Accounting Manager 60 days
54 Hire Junior Managers 105 days
55 Rooms 105 days
56 Assistant Front Office Manager 30 days
57 Guest Service Manager 30 days
58 Chef Concierge 30 days
59 Assistant Executive Housekeeper 30 days
60 F&B 105 days
61 Banquet Manager 30 days
62 Restaurant Manager 30 days
63 Dining Room Chef 30 days
64 Banquet Chef 30 days
65 Garde Manager 30 days
66 Demi Chef 30 days
67 Pastry Chef 30 days
68 A&G 30 days
69 Night Manager 30 days
70 A&S 30 days
71 Reservation Sales Manager 30 days
72 Hire Sales Managers 60 days
73 Director of Catering 60 days
74 Senior Sales Manager 60 days
75 Executive Meeting Manager 60 days
76 Hire Catering Assistant 50 days
77 Conference Service Manager 60 days
78 Supervisors 30 days
79 Rooms 30 days
80 Front Office Supervisor 30 days
81 Housekeeping/Floor Supv 30 days
82 Housekeeping/Turndown 30 days
83 Housekeeping/Night 30 days
84 Bell Captain 30 days
85 Chef Concierge 30 days
86 Reservation Sales Coordinator 30 days
87 Food & Beverage 30 days
88 Dining Room Supervisor 30 days
89 Maitre De 30 days
90 Room Service Captain 30 days
91 Banqet Captain 30 days
92 Beverage Supervisor 30 days
93 Cafeteria Supervisor 30 days
94 Head Houseperson (Banquets) 30 days
95 A&G 30 days
96 Executive Administrative Assistant 30 days
97 Accounting 30 days
98 Credit Supervisor 30 days
99 Lead Night Auditor 30 days
100 Security 30 days
101 Security Supervisor 30 days
102 R&M 30 days
103 Engineering Supv 30 days
104 Engineering Administrative Assistant 30 days
105 Spa 30 days
106 Spa Supervisor 30 days
107 Hourly 45 days
108 Rooms 30 days
109 Front Office 30 days
110 Receptionist 30 days
111 Telephone 30 days
112 Bell Attendant 30 days
113 Door Attendant 30 days
114 Driver 30 days
115 Valet Office Attendant 30 days
116 Valet 30 days
117 Concierge 30 days
118 Night GSA/Night Auditor 30 days
119 Housekeeping 30 days
120 Room Attendant 30 days
121 Housekeeping Clerk 30 days
122 House Person 30 days
123 Room Attendant 30 days
124 Floor Care Attendant 30 days
125 Public Area Attendant 30 days
126 Turndown Attendant 30 days
127 Night Cleaner 30 days
128 Uniform Attendant 30 days
129 Laundry 30 days
130 Laundry Attendant 30 days
131 F&B 45 days
132 Casual Restaurant 30 days
133 AM Host/Hostess 30 days
134 AM Server 30 days
135 AM DRA 30 days
136 PM Host/Hostess 30 days
137 PM Server 30 days
138 PM DRA 30 days
139 Fine Dining Restaurant 45 days
140 Sommelier 45 days
141 Waiter 30 days
142 DRA 30 days
143 Host/Hostess 30 days
144 Back Waiter 30 days
145 Afternoon/High Tea 30 days
146 Runner 30 days
147 Server 30 days
148 Culinary 30 days
149 Banquet Cook 30 days
150 Prep Cook 30 days
151 Pantry Cook 30 days
152 Pastry Cook 30 days
153 Demi Cook 30 days
154 AM Cook 30 days
155 PM Cook 30 days
156 Banquet Cook 30 days
157 Cafeteria Attendant 30 days
158 Buffet Attendant 30 days
159 Beverage 30 days
160 Bartender 30 days
161 Barback 30 days
162 Cocktail Server 30 days
163 Banquets 30 days
164 Server 30 days
165 Houseperson 30 days
166 Temporary Staff 30 days
167 In-Room Dining 30 days
168 Server 30 days
169 Coordinator 30 days
170 Spa 30 days
171 Receptionist 30 days
172 Therapists 30 days
173 R&M 30 days
174 Engineer I 30 days
175 Engineering II 30 days
176 Engineering III 30 days
177 HVAC 30 days
178 Painter 30 days
179 Preventative Maintenance Tech 30 days
180 A&G 45 days
181 Security 30 days
182 Security Officer 30 days
183 Security Office Attendant 30 days
184 Accounting 45 days
185 Night Auditor 45 days
186 Accounts Payable 45 days
187 Accounts Receivable 45 days
188 General Cashier 45 days
189 Payroll/Benefits 45 days
190 Income Auditor 45 days
191 Purchasing & Receiving 30 days
192 Receiving/Storeroom Clerk 30 days
193 A&S 30 days
194 Catering Administrative Assistant 30 days
195 Sales Administrative Assistant 30 days
196 Reservations 30 days
197 Reservations Sales Agent 30 days
198 SOP's 56 days
199 Discipline/House Rules 30 days
200 Vacation 30 days
201 Evaluation and Merit Increases 30 days
202 Attendance 30 days
203 Leave of Absence 30 days
204 Report in Pay/On-Call 30 days
205 Dress Code 30 days
206 Uniform/Badge/Material/Equipment Issue 30 days
207 Flowers for Ill or Deceased Family Members 30 days
208 Bereavement 30 days
209 Jury Duty 30 days
210 MOD 30 days
211 Pay Policy 30 days
212 Education Assistance 30 days
213 Holiday Policy 30 days
214 Sexual Harassment 30 days
215 At Will Employment 30 days
216 Employment of Relatives 30 days
217 Associate Status 30 days
218 Employee Requisition 30 days
219 Job Posting/Internal Transfer Procedure 30 days
220 Termination 30 days
221 Lay-off/Recall 30 days
222 Bridge of Service 30 days
223 Hours of Work 30 days
224 Time Clocks/Time Keeping 30 days
225 Solicitation 30 days
226 Associate Liaisons 30 days
227 Military Leave 30 days
228 Worker's Compensation Leave 30 days
229 FMLA Leave 30 days
230 Personal Leave 30 days
231 Email /Vmail 30 days
232 School Leave 30 days
233 Computer Equipment 30 days
234 Confidentiality 30 days
235 Reward & Recognition Program 30 days
236 Incorporate Parent Company SOP's 30 days
237 Develop MDSD Books/Procedures 30 days
238 Develop Internal HR Related Forms 56 days
239 Mass Hire 30 days
240 Develop Procedures to Respond to Internal Applications 10 days
241 Letter To Notify Transfers 2 days
242 Develop Recruitment/Advertising Plan 30 days
243 Develop Setup 10 days
244 Solicit Volunteers 10 days
245 Train Volunteers 5 days
246 Develop System to Process 15 days
247 Develop Modified Interviewingl System 5 days
248 Develop Scripts 5 days
249 Procure Pipe/Drape/Equipment 5 days
250 Obtain Service Test Video 15 days
251 Arrange Phone for Credit References 10 days
252 Employee Dining Room 50 days
253 Develop Hours of Operation/Staggered Meal Periods 5 days
254 Training of Staff 10 days
255 Fire & Test All Equipment 5 days
256 Area Cleaned 5 days
257 Finalize 20 Day Rotational Menu 5 days
258 Develop Pre Menu Planner 5 days
259 Develop Order Guide 10 days
260 Finalize Any Needed Purchases/Small Wares 5 days
261 Training 105 days
262 Service 105 days
263 Develop Service Standard Philosophy 5 days
264 Purchase Standards Manual 15 days
265 Customize Standards Manual 20 days
266 Develop Service Standards by Department/Position 25 days
267 Develop Job Skill Training by Department 20 days
268 Develop associate handbook 20 days
269 Sales and Catering Training 30 days
270 Develop Sales Training Program 20 days
271 Conduct Sales Training Program 10 days
272 Develop Catering Training Program 20 days
273 Conduct Catering Training Program 10 days
274 Management Training 30 days
275 Company Orientation 30 days
276 Interview/Recruitment Training 30 days
277 Team Building/Building an Effective Team 30 days
278 Train the Trainer (Skills and Knowledge Training) 30 days
279 Human Resources Procedures 30 days
280 BootCamp 30 days
281 Manager's Role 30 days
282 Active Listening/Effective Communication 30 days
283 Communicating and Gaining Commitment to Standards 30 days
284 Situational Leadership 30 days
285 Effective Coaching 30 days
286 Goal Setting/Performance Standards 30 days
287 Sexual Harassment 30 days
288 Conflict Resolution 30 days
289 Conducting Effective Meetings 30 days
290 Hotel Policy & Procedures 30 days
291 General Training 30 days
292 Operational skills training 30 days
293 CPR/First Aid 30 days
294 New Hire Orientation 30 days
295 Departmental Orientation 30 days
296 Specific Job Skill Training 30 days
297 Telephone Etiquette/Standards 10 days
298 Sanitation Certification 10 days
299 Responsible Alcohol Service 30 days
300 MOD Program 60 days
301 Develop MOD Manual/SOP's 30 days
302 Conduct MOD Training 30 days
303 Training 35 days
304 Select Third Party Sales Training Program 30 days
305 Schedule Training 5 days
Finish Date
Hotel Food & Beverage Dept Pre Opening Checklist

Sno TASK Days Start Date Finish Date


1 F&B 105 days
2 Develop Standards of Performance 10 days
3 Develop RFP 1 day
4 Release RFP 10 days
5 RFP Deadline 40 days
6 Lesee Selected 10 days
7 Lease executed 25 days
8 Employee Orientation 10 days
9 F&B 105 days
10 SOP's 30 days
11 Develop F&B Division SOP's 30 days
12 Outlet Menus 95 days
13 Initial draft prepared 5 days
14 Leadership Team Review 20 days
15 Competitive Review/Analysis 5 days
16 Notes to Chef 5 days
17 New menus prepared 20 days
18 Final Review 10 days
19 Menu tasting 10 days
20 Menu specs and costing prepared 10 days
21 Menu Descriptions Available for Servers 10 days
22 Dining Room - Table Tops 75 days
23 Centerpiece - PM 75 days
24 Finalize Specifications and Amount 10 days
25 Review Samples 30 days
26 Order Selection 5 days
27 Selection Received 30 days
28 Vase - AM 75 days
29 Finalize Specifications and Amount 10 days
30 Review Samples 30 days
31 Order Selection 5 days
32 Selection Received 30 days
33 S&P Shakers 75 days
34 Finalize Specifications and Amount 10 days
35 Review Samples 30 days
36 Order Selection 5 days
37 Selection Received 30 days
38 Sugar - AM 75 days
39 Finalize Specifications and Amount 10 days
40 Review Samples 30 days
41 Order Selection 5 days
42 Selection Received 30 days
43 Sugar - PM 75 days
44 Finalize Specifications and Amount 10 days
45 Review Samples 30 days
46 Order Selection 5 days
47 Selection Received 30 days
48 Room Service - Table Top 75 days
49 Vase 75 days
50 Finalize Specifications and Amount 10 days
51 Review Samples 30 days
52 Order Selection 5 days
53 Selection Received 30 days
54 S&P Shakers 75 days
55 Finalize Specifications and Amount 10 days
56 Review Samples 30 days
57 Order Selection 5 days
58 Selection Received 30 days
59 Sugar 75 days
60 Finalize Specifications and Amount 10 days
61 Review Samples 30 days
62 Order Selection 5 days
63 Selection Received 30 days
64 Banquets - Table Top 75 days
65 Centerpieces 75 days
66 Finalize Specifications and Amount 10 days
67 Review Samples 30 days
68 Order Selection 5 days
69 Selection Received 30 days
70 S&P Shakers 75 days
71 Finalize Specifications and Amount 10 days
72 Review Samples 30 days
73 Order Selection 5 days
74 Selection Received 30 days
75 Sugar 75 days
76 Finalize Specifications and Amount 10 days
77 Review Samples 30 days
78 Order Selection 5 days
79 Selection Received 30 days
80 Creamers 75 days
81 Finalize Specifications and Amount 10 days
82 Review Samples 30 days
83 Order Selection 5 days
84 Selection Received 30 days
85 Printed Materials 50 days
86 Cocktail Napkins 30 days
87 Room Service Pick-Up Cards 30 days
88 Room Service Tray Mat 30 days
89 Glass Cover 30 days
90 Menus 50 days
91 Breakfast 50 days
92 Determine Format 5 days
93 Select Menu Board 10 days
94 Select Paper 5 days
95 Artwork/Layout 30 days
96 Lunch 50 days
97 Determine Format 5 days
98 Select Menu Board 10 days
99 Select Paper 5 days
100 Artwork/Layout 30 days
101 Dinner 50 days
102 Determine Format 5 days
103 Select Menu Board 10 days
104 Select Paper 5 days
105 Artwork/Layout 30 days
106 Wine/Beverage List 50 days
107 Determine Format 5 days
108 Select Menu Board 10 days
109 Select Paper 5 days
110 Artwork/Layout 30 days
111 Lounge Menu 50 days
112 Determine Format 5 days
113 Select Menu Board 10 days
114 Select Paper 5 days
115 Artwork/Layout 30 days
116 Afternoon Tea Menu 50 days
117 Determine Format 5 days
118 Select Menu Board 10 days
119 Select Paper 5 days
120 Artwork/Layout 30 days
121 Room Service Menu 50 days
122 Determine Format 5 days
123 Select Menu Board 10 days
124 Select Paper 5 days
125 Artwork/Layout 30 days
126 Door Knob Breakfast Menu 50 days
127 Determine Format 5 days
128 Select Menu Board 10 days
129 Select Paper 5 days
130 Artwork/Layout 30 days
131 Mini Bar Menu 50 days
132 Determine Format 5 days
133 Select Menu Board 10 days
134 Select Paper 5 days
135 Artwork/Layout 30 days
136 F&B Inventories 35 days
137 Develop Kitchen par stock 15 days
138 Develop master beverage/bar stock and wine list 15 days
139 Procure opening F&B inventories 20 days
140 Select purveyors/buying program 20 days
141 Bar Entertainment 30 days
142 Select and schedule bar entertainment 30 days
143 Banquet Menus 100 days
144 Initial draft prepared 25 days
145 Director of Catering Review 10 days
146 Competitive Review/Analysis 10 days
147 Notes to Chef 10 days
148 New menus prepared 5 days
149 Final Review 5 days
150 Banquet menu tasting 10 days
151 Menu specs and costing prepared 15 days
152 Menu Descriptions Available for Servers 10 days
153 China, Glass & Silver 100 days
154 Finalize service standard & quantities 10 days
155 Review samples/pricing 30 days
156 Order final selection 4 days
157 Receive final selection 50 days
158 Wash 3 days
159 Stock 3 days
160 Glassware-Other 100 days
161 Finalize service standard & quantities 10 days
162 Review Samples/Pricing 30 days
163 Order Final Selection 4 days
164 Receive Final Selection 50 days
165 Wash 3 days
166 Stock 3 days
167 F&B Linen 100 days
168 Finalize service standard & quantities 10 days
169 Review Samples/Pricing 30 days
170 Order Final Selection 4 days
171 Receive Final Selection 50 days
172 Wash 3 days
173 Stock 3 days
174 Kitchen Smallwares 100 days
175 Finalize service standard & quantities 10 days
176 Review Samples/Pricing 30 days
177 Order Final Selection 4 days
178 Receive Final Selection 50 days
179 Wash 3 days
180 Stock 3 days
181 Banquet Equipment 100 days
182 Finalize service standard & quantities 10 days
183 Review Samples/Pricing 30 days
184 Order Final Selection 4 days
185 Receive Final Selection 50 days
186 Wash 3 days
187 Stock 3 days
188 Select and procure grand piano 90 days
189 Guest Ice Machines 68 days
190 Review samples/pricing 30 days
191 Order final selection 5 days
192 Receive final selection 30 days
193 Install 3 days
194 F&B Consumables 90 days
195 Finalize items & quantities 30 days
196 Review samples/pricing 20 days
197 Order final selection 5 days
198 Receive final selection 30 days
199 Stock 5 days
200 F&B 60 days
201 Develop Menus 10 days
202 Procure Food 20 days
203 Procure Beverage 20 days
204 Develop Amenities 20 days
205 Procure Rentals 10 days
206 Kitchen 48 days
207 Substantial completion 1 day
208 Punch 10 days
209 Submit punch list to Chef, Dir. F&B for comments 2 days
210 Punch list items corrected 10 days
211 Equipment commissioning complete 20 days
212 Area cleaned 5 days
213 Restaurant 48 days
214 Substantial completion 1 day
215 Punch 10 days
216 Submit punch list to Chef, Dir. F&B for comments 2 days
217 Punch list items corrected 10 days
218 Equipment commissioning complete 20 days
219 Area cleaned 5 days
220 Meeting Space 48 days
221 Substantial completion 1 day
222 Punch 10 days
223 Submit punch list to Chef, Dir. F&B for comments 2 days
224 Punch list items corrected 10 days
225 Equipment commissioning complete 20 days
226 Area cleaned 5 days
227 Lounge/Bar 48 days
228 Substantial completion 1 day
229 Punch 10 days
230 Submit punch list to Chef, Dir. F&B for comments 2 days
231 Punch list items corrected 10 days
232 Equipment commissioning complete 20 days
233 Area cleaned 5 days
Hotel Systems and IT Dept Pre opening checklist

Sno TASK Days Start Date Finish Date


1 IT and Systems 90 days
2 PMS 90 days
3 Develop RFP 7 days
4 Develop Business Process 7 days
5 Determine Workstations: Amount and Location 6 days
6 Determine Budget 5 days
7 Release RFP 1day
8 RFP Deadline 14 days
9 System Selected 5 days
10 System Specifications Determined 5 days
11 System Installed & Tested 30 days
12 System Training 10 days
13 POS 90 days
14 Develop RFP 7 days
15 Develop Business Process 7 days
16 Determine Workstations: Amount and Location 6 days
17 Determine Budget 5 days
18 Release RFP 1day
19 RFP Deadline 14 days
20 System Selected 5 days
21 System Specifications Determined 5 days
22 System Installed & Tested 30 days
23 System Training 10 days
24 Back-Office System 90 days
25 Develop RFP 7 days
26 Develop Business Process 7 days
27 Determine Workstations: Amount and Location 6 days
28 Determine Budget 5 days
29 Release RFP 1day
30 RFP Deadline 14 days
31 System Selected 5 days
32 System Specifications Determined 5 days
33 System Installed & Tested 30 days
34 System Training 10 days
35 Music 90 days
36 Develop RFP 7 days
37 Develop Business Process 7 days
38 Determine Workstations: Amount and Location 6 days
39 Determine Budget 5 days
40 Release RFP 1day
41 RFP Deadline 14 days
42 System Selected 5 days
43 System Specifications Determined 5 days
44 System Installed & Tested 30 days
45 System Training 10 days
46 Timekeeping System 90 days
47 Develop RFP 7 days
48 Develop Business Process 7 days
49 Determine Workstations: Amount and Location 6 days
50 Determine Budget 5 days
51 Release RFP 1day
52 RFP Deadline 14 days
53 System Selected 5 days
54 System Specifications Determined 5 days
55 System Installed & Tested 30 days
56 System Training 10 days
57 Telephone System 90 days
58 Develop RFP 7 days
59 Develop Business Process 7 days
60 Determine Workstations: Amount and Location 6 days
61 Determine Budget 5 days
62 Release RFP 1day
63 RFP Deadline 14 days
64 System Selected 5 days
65 System Specifications Determined 5 days
66 System Installed & Tested 30 days
67 System Training 10 days
68 Connectivity (Guest & Admin) 90 days
69 Develop RFP 7 days
70 Develop Business Process 7 days
71 Determine Workstations: Amount and Location 6 days
72 Determine Budget 5 days
73 Release RFP 1day
74 RFP Deadline 14 days
75 System Selected 5 days
76 System Specifications Determined 5 days
77 System Installed & Tested 30 days
78 System Training 10 days
79 Group/Catering Sales Management System 90 days
80 Develop RFP 7 days
81 Develop Business Process 7 days
82 Determine Workstations: Amount and Location 6 days
83 Determine Budget 5 days
84 Release RFP 1day
85 RFP Deadline 14 days
86 System Selected 5 days
87 System Specifications Determined 5 days
88 System Installed & Tested 30 days
89 System Training 10 days
90 Secondary System 90 days
91 Develop RFP 7 days
92 Develop Business Process 7 days
93 Determine Workstations: Amount and Location 6 days
94 Determine Budget 5 days
95 Release RFP 1day
96 RFP Deadline 14 days
97 System Selected 5 days
98 System Specifications Determined 5 days
99 System Installed & Tested 30 days
100 System Training 10 days
101 On-line Reservations 50 days
102 Develop PMS configuration documentation 10 days
103 Load revenue management information (set selling strategies and restrictions) 10 days
104 Develop On-line reservation web page 10 days
105 Reservations Sales Agents Training 20 days
106 Website 67 days
107 Research Web Hosting 10 days
108 Select Web Host 2 days
109 Design Web Pages 30 days
110 Test & Feedback 20 days
111 Load For Public Use 5 days
112 EDP 63 days
113 Airconditioned EDP Room 7 days
114 Server 7 days
115 Hotel Soft Ware 7 days
116 Licenceed Windows Soft Ware 7 days
117 Anti Virus Server Edition 7 days
118 Telephone Exchange 7 days
119 Dedicated Telephone line 7 days
120 UPS Back up 4 days
121 Traing of EDP Staff 10 days
Hotel Housekeeping Pre Opening Checklist

Sno TASK Days Start Date Finish Date


1 Housekeeping 90 days
2 Contract Valet Dry Cleaning Service 90 days
3 Establish quantities and specifications 25 days
4 Compile a list of contractors 10 days
5 Interview contractors 10 days
6 Receive proposals 25 days
7 Award contract 15 days
8 Service available 5 days
9 Uniforms 90 days
10 Review samples 25 days
11 Develop custom pieces 10 days
12 Review custom samples 10 days
13 Make final selections 25 days
14 Procure custom pieces 15 days
15 Procure stock pieces 5 days
16 Uniform Room 40 days
17 Substantial completion 1 day
18 Punch 2 days
19 Punch list items corrected 10 days
20 Area cleaned 3 days
21 Procure uniform racks 17 days
22 Install Uniform racks 7 days
23 Uniform Processing 30 days
24 Develop uniform issuance/storage procedures 30 days
25 Rooms Linen 80 days
26 Develop bed linen & bath standard 20 days
27 Review samples/pricing 12 days
28 Order final selection 7 days
29 Receive final selection 30 days
30 Wash 7 days
31 Make beds/stock baths 4 days
32 Guest Bath Amenities 80 days
33 Finalize items & quantities 30 days
34 Review samples/pricing 11 days
35 Order final selection 7 days
36 Receive final selection 30 days
37 Stock 2 days
38 Guestroom Amenities 80 days
39 Finalize items & quantities 30 days
40 Review samples/pricing 11 days
41 Order final selection 7 days
42 Receive final selection 30 days
43 Stock 2 days
44 Guestroom Hair Dryers 80 days
45 Finalize items & quantities 30 days
46 Review samples/pricing 11 days
47 Order final selection 7 days
48 Receive final selection 30 days
49 Install 2 days
50 Guestroom Cosmetic Mirrors 80 days
51 Finalize items & quantities 30 days
52 Review samples/pricing 11 days
53 Order final selection 7 days
54 Receive final selection 30 days
55 Install 2 days
56 Housekeeping Equipment 80 days
57 Finalize items & quantities 30 days
58 Review samples/pricing 11 days
59 Order final selection 7 days
60 Receive final selection 30 days
61 Stock 2 days
62 Housekeeping Guest Consumables 80 days
63 Finalize items & quantities 30 days
64 Review samples/pricing 11 days
65 Order final selection 7 days
66 Receive final selection 30 days
67 Stock 2 days
68 Housekeeping Cleaning Supplies 80 days
69 Finalize items & quantities 30 days
70 Review samples/pricing 11 days
71 Order final selection 7 days
72 Receive final selection 30 days
73 Stock 2 days
74 Cleaning Chemicals 30 days
75 Select warewashing and housekeeping chemical supplier 10 days
76 Install warewashing and housekeeping chemical equipment 20 days
77 Rodent and Pest Control 30 days
78 Develop RFP 10 days
79 Receive Bids 15 days
80 Award Contract 5 days
81 Indoor Plants 30 days
82 Develop RFP 10 days
83 Receive Bids 15 days
84 Award Contract 5 days
85 Indoor Floral 30 days
86 Develop RFP 10 days
87 Receive Bids 15 days
88 Award Contract 5 days
Hotel Engineering Pre-Opening Checklist

Sno TASK Days Start Date Finish Date


1 Keylock System 90 days
2 Develop RFP 5 days
3 Develop Business Process 10 days
4 Determine Workstations: Amount and Location 5 days
5 Determine Budget 5 days
6 Release RFP 1 day
7 RFP Deadline 21 days
8 System Selected 4 days
9 System Specifications Determined 4 days
10 System Installed & Tested 28 days
11 System Training 7 days
12 Entertainment System
13 Television 90 days
14 Develop RFP 5 days
15 Develop Business Process 10 days
16 Determine Workstations: Amount and Location 5 days
17 Determine Budget 5 days
18 Release RFP 1 day
19 RFP Deadline 21 days
20 System Selected 4 days
21 System Specifications Determined 4 days
22 System Installed & Tested 28 days
23 System Training 7 days
24 Maintenance inventory 85 days
25 Finalize items & quantities 30 days
26 Review samples/pricing 10 days
27 Order final selection 5 days
28 Receive final selection 30 days
29 Stock 10 days
30 Maintenance Tools 85 days
31 Finalize items & quantities 30 days
32 Review samples/pricing 10 days
33 Order final selection 5 days
34 Receive final selection 30 days
35 Stock 10 days
36 Maintenance Equipment 85 days
37 Finalize items & quantities 30 days
38 Review samples/pricing 10 days
39 Order final selection 5 days
40 Receive final selection 30 days
41 Stock 10 days
42 Repairs & Maintenance
43 Domestic Water 30 days
44 Determine water treatment for central plant 30 days
45 Preventive Maintenance Programs 30 days
46 Develop rooms preventive maintenance program 30 days
47 Develop public areas preventive maintenance program 30 days
48 Develop equipment preventive maintenance program 30 days
49 Develop chiller, KWH, gas and watertemp./pressure logs and meter logs 30 days
50 Safety 60 days
51 Ensure fire extinguishers are in place 30 days
52 Develop Safety Committee 60 days
53 Model Rooms 90 days
54 Coordinate move of model rooms 90 days
55 Repair Response System 60 days
56 Develop work order system 26 days
57 Research and Procure Work Order Software 34 days
58 Obtain "As Built" plans 30 days
59 Obtain all warranties and equipment information 30 days
60 Environmental/Recycling 50 days
61 Research Sources and Options 20 days
62 Develop SOP's 30 days
63 Training
64 Guest Key Card System training 20 days
65 Television/Movies training 20 days
66 Mechanical/HVAC training 20 days
67 Guestroom PM program training 20 days
68 Public space PM program training 20 days
69 Building management system training 20 days
70 MSD Sheets 30 days
71 Compile MSD Sheets for all Chemicals 30 days
72 Printed Materials 30 days
73 Maintenance Performed Courtesy Note 30 days
1 Licenses
2 Purchasing
3 IT
4 Sales and Marketing
5 Housekeeping
6 Recruitment
7 Spa

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