 Emotional Intelligence - thought leader in the study of

emotions
- a person’s ability to understand their
- passed away 2006
own emotions, the emotion of others
and to act appropriately using these - books editing 7, 300 articles 45
emotions. chapters in emotional research
- never stops growing because we are
 Psychoevolutionary Theory of
always evolving as people, EQ is
Emotion
something that must be nurtured.
- helps categorize emotions into
 Self Awareness
primary emotion and the response to
- person’s ability to recognize a them.
sensation/emotion the moment it - primary emotions – evolutionary
occurs. development
-requires mindfulness -response to each emotion is
- critical for psychological insight, self likely
understanding and self acceptance to deliver the highest level of
species.
 Managing Emotions
 Emotions
- controlling anxiety, depression or
anger - found at all evolutionary levels of
- soothing ourselves species
- equally applicable to
 Motivating Oneself
animal’s=humans
- channel our emotions as a means to -evolved differently between species
one goal - evolutionary survival response:
- motivate ourselves, practice discipline enables the organism to survive when
and devote time for creative confronted with environmental
endeavours. challenges
- can be displayed through different
 Recognising Emotions in Others mechanisms
- ability to empathize with others - - common elements – emotional
comes back to self-awareness animals
- empathy - ability to feel what others -primary emotions – “idealied”
feel -paired w/ polar
- understand what others opposite.
have to say - varying intensities
- attuned to subtle social  Higher EQ, higher chances of
signals - needs of others success
 Handling Relationships  8 Basic Emotions
o Anger
- task of leadership, popularity and o Disgust
interpersonal effectiveness o Fear
- guiding them to be more self-aware o Anticipation
->more adept at emotional self o Joy
management, self-motivation, o Surprise
empathy and handling o Sadness
relationships. o Trust
 Robert Plutchik  The Wheel of Emotion – Robert
Plutchik

- help user understand the nuances of

emotion and how emotions contest
with each other - kicked out of your group
- 2 and 3 dimensional models -“if they only know the truth”
- cone shaped model of - “who do I am trying this”
emotions
-1980
- understand /examine complexities of  Disgust
emotion - colour palette for emotional
design -gross, dangerous & distasteful
-blending different emotions. - avoid things that make us sick
- diff. levels of emotional  Jealousy
response
- something important - jeopardy of
 Basic Emotional Pairs taken away
o Joy & Sadness - hold onto important resources
o Fear & Anger
o Trust & Distrust  Happiness
o Surprise & Anticipation - pleasurable events/getting what you
 Daniel Goleman Family of want
Emotions -helps motivate you
o Anticipation + Joy =
optimism w/ opposite  Love
disapproval
- needs met; feel value and respect
o Joy + Trust = Love vs.
- finding a partner & passing genes.
Remorse
o Trust + Fear = Submission  Personal Relationships
vs. Contempt
- close between people – forms by
o Fear + Surprise = Awe vs.
emotional bonds and
Aggression
interactions
o Sadness + Disgust=
- bonds grow from strengthened
Remorse vs. love
experience
o Disgust + Anger =
Contempt vs. Submission  Attachment Theory
o Anger + Anticipation=
-concerns the importance of
Aggressiveness vs. Awe
attachment – regards to personal
 Fear
development
–triggered by prompting event - claims that the ability to form
-dangerous/threatening physical/emotional attachment to
- accompanied by “I can’t handle this” another person
-sense of stability & security
 Anger
-take risks, branch our & grow
- goal/something important is taken and
away develop as a personality
- “this should be different” -broad idea w/ many explanations
“they’re trying to hurt me”
 James Bowlby – “attachment”
 Sadness
-established the precedent that
- loss – something tangible/figurative childhood development depends on
- potential/ idea you wanted child’s ability to form strong
very relationships.
much -at least one primary caregiver-parents
- withdraw/ isolate
 Attachment Styles - Mary
 Shame Ainsworth, Blekav, Waters & Wall
 1. Secure Attachment 2. Propinquity Effect

- distress when their caregiver leaves -from friendships/relationships

- unable to compose themselves/do -encounter often
something knowing their caregiver will
-occupational propinquity
return
-proximity (distance) –possible factor
-feel protected; can depend on them
-similarity detection
2. Avoidant Attachment/Anxious
3. Similarity
Attachment
-being similar/likeness/resemblance
- emotionally unavailable/unattentive
-aspect or trait resembling another’s
- disregard/ignore children’s needs
-things in common
- rejecting when sick
-strong factor in liking someone
3. Anxious-ambivalent -long lasting relationship
Attachment
4. Reciprocity
- feels separations anxiety when left
-people should repay
- when returns, no longer assured
-give back the kind treatment they
- infants avoid parents
received
 Disorganized attachment -stronger than similarity

- lack of attachment behaviour 5. Physical Attractiveness

Triangular Theory of Love -degree to which a physical feature of

a person are considered aesthetically
1. Intimacy
pleasing/beautiful
- Intimate relationship – interpersonal -sexual attractiveness/desirability
relationship -major factor in liking someone
-involves physical/emotional intimacy
6. Personality Characteristics &
-physical intimacy – friendship, platonic
Traits
love, romantic love/sexual love
- person’s good quality
2. Commitment
o Extroversion/introversion
- a promise to do or give something
o Openness
-a promise to be loyal to
o Conscientiousness
someone/something
o Extraversion
- the attitude of someone who works
o Agreeableness
very hard to do or support something
o Neuroticism
3. Passion
 Responsibilities in a Relationship
- strong feeling about a person/thing 1. Be responsible for what your
- intense emotion think & say
- compelling enthusiasm/desire for 2. Be responsible for what to do or
something not to do
 Theories Related to Attraction & 3. Ensure that the relationship is
Liking - Rozenberg Quarterly mutually beneficial
1. Transference Effect 4. Respect the other party/parties
involved
-unconscious redirection of feelings 5. Be ready to provide support
from one person to another when needed
-associating the person yout met
before to person now.  3 Variables of Commitment
 1. Accumulation of all rewards of  First meaningful relationship-
relationship MOTHER
2. Temptation of alternative  Robert Rozenberg Quarterly
partner  Types Base of the Nature
3. Investments made by couple in 1. Business Transactional
the relationship Relationship
-employees, employer,
Emotional Intelligence
stakeholder
-how we handle ourselves & others 2. Professional Relationship
-popularized by Daniel Goleman -student-teacher
3. Friendship Relationship
First Introduced: Peter Salovey and -student, peers
John Mayers 4. Family Relationship
I. Domains of Emotional 5. Romantic Relationship
Intelligence (Peter s.) -Based on interaction
 Recognising one’s emotion/ Self -Intimacy – personal relationship
–Awareness -Differs from close
 Managing Emotions/Self- connection between
Management people formed by
 Motivating One’s Self/Self- emotional bond and
Motivation interaction
 Recognizing Other’s  Attachment Styles – Mary
Emotion/Empathy Ainsworth, Blekav, Waters & Wall
 Handling Relationships/Social 1. Secure
Relationships -cold, detach and unresponsive
 Major Indicator of EQ: HOPE to others
 Howard Gardner & Thomas 2. Avoidant
o 4 Components of Social - secure, consistent care
Intelligence -emotional needs are
- Organizing Groups consistently given*love *care
(Stage Directors) 3. Anxious-ambivalent
- Negotiating Solutions -care & love is not often
(Attorney) showed
- Personal Connection Inconsistency-not often showed
(Teacher)  Stages of Falling in Love
- Social Analysis (Therapist) 1. Lust
 6 Basic Emotions – Paul Ekman -strong desire of sexual
 Personal Relationships & Social interaction
Relationships -natural feeling of a person
- Differ in degree of intimacy & 2. Attraction
vulnerability -lovestruck phase/stage
- higher intimacy & 3. Attachment
vulnerability=higher personal -long lasting commitment
relationship
 Survival – main reason why
people need to belong
 Relationship - defines humanity
 Personal Relationship
-intimacy
-privacy
-close connection