Page 1 of 12

SERVICE BULLETIN CODE

DESCRIPTION
2 2012 0011
FILING LOCATION
SUBJECT
EH4000ACII-219
MODIFICATIONS FOR OPEN CIRCUIT IN TEMPERATURE SENSOR
HARNESS

OUTLINE
This Service Bulletin is to inform of a malfunction in EH4000AC II of some S/Nos. Open circuit was
found in the low-voltage electric wire (temperature-compensation electric wire of the travel motor
temperature sensor) between the rear axle and frame.
Add the bracket and secure the harness appropriately according to this Service Bulletin if the
harness tension is extremely tight in the harness reposition.
For the modification procedures, refer to the following pages.

Thoroughly read the safety section in the service manual before starting the work to ensure safe operation.
Welding work, if any, should only be done by qualified welders.

APPLICABLE MODELS
Machine Model(s): EH4000AC II

Machine Serial Nos.: Refer to the following page.

WHEN TO PERFORM SERVICE STD. LABOR HOURS

Whenever a malfunction occurs. 2.0 Hours / 1 Person

EXPENSES AND THE TIME TO BE CHARGED

The expenses stated in the agreement will be borne by Hitachi, provided that the machines
warranty period has not expired.

PARTS
Place an order for all necessary parts (refer to the next item).

The following codes are to be written in the Warranty Claim Application report:
Unit: 999 ; Type of failure: 58 ; Type of repair: 102 .
DESCRIPTION
Refer to the following page(s).

SA/GI: EH4000AC II-009 DWN

CHKD
SA/KU: QD2B1401
APPD
 Page 2 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION
Applicable S/Nos EH4000ACII-219
Applicable model is EH4000AC ll. Applicable S/Nos. and the destinations are
listed as follows:

S/No. Destination
1 10001 Australia
2 10002 Australia
3 10003 Australia
4 10004 Australia
5 10005 Australia
6 10006 Australia
7 10007 Australia
8 10008 Australia
9 10013 Australia
10 10015 Australia
11 10016 Australia
12 10017 To be determined (HTM concurrently-produced machine)
13 10018 Australia
14 10019 Colombia
15 10020 Colombia
16 10021 Colombia
17 10022 Australia
18 10023 Colombia
19 10025 Australia
20 10026 Australia
21 10027 To be determined (HTM concurrently-produced machine)
22 10028 Colombia
23 10029 Colombia
24 10030 Colombia
25 10031 Colombia
26 10032 Colombia
27 10033 Colombia
28 10035 Colombia
29 10036 Colombia
30 10037 Colombia
31 10038 Colombia
32 10039 Colombia
33 10040 China
34 10041 China
35 10042 Australia
36 10043 Australia
37 10045 Australia
38 10046 Australia
39 10047 Australia
40 10048 To be determined (HTM concurrently-produced machine)
41 10049 Australia
Table 1. List of applicable serial numbers
 Page 3 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION

EH4000ACII-219

CONTENTS

Applicable S/Nos............................................................................................................. 2

1 Preparation ...................................................................................................................... 4

1-1 Tools .............................................................................................................................. 4

1-2 Modification parts........................................................................................................... 4

1-3 Pre-work preparation ..................................................................................................... 4

2 Modification work procedure......................................................................................... 5

2-1 Work overview ............................................................................................................... 5

2-2 Installing bracket (P/No. 9751301) ................................................................................ 6

2-3 Installing bracket (P/No. YA00018573) .......................................................................... 7

2-4 Changing installation position of clip (P/No. 4190263) .................................................. 8

2-5 Removing the connector................................................................................................ 9

2-6 Installing bracket (P/No. YA40000569) ........................................................................ 10

2-7 Installing the connector and resin clamp.......................................................................11

3 Confirmation items after the modification work has been completed ..................... 12

3-1 Confirming the harness looseness .............................................................................. 12

3-2 Confirming the torque .................................................................................................. 12

 Page 4 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION
1 Preparation EH4000ACII-219
1-1 Tools
[1] Ratchet (Box size: 17mm)
[2] Extension
[3] Spanner (Box size: 17mm)
[4] Pliers (Adjustable wrench) (Refer to the Figure 1.)

Figure 1. Pliers (Adjustable wrench)

1-2 Modification parts

(Listed quantity is per unit.)
Item P/No. Parts name Qty Weight (kg) Remarks
1 YA40000569 Bracket 1 0.88
2 4454817 Clamp 1 0.50
3 4454820 Bracket 1 0.05
4 J2710170 Bolt; Sems 2 0.05
5 4190263 Clip 3 0.02
6 YA00018573 Bracket 1 0.09
7 J271025 Bolt; Sems 3 0.05
8 9751301 Bracket 1 0.15
Table 2. Modification parts list

1-3 Pre-work preparation

Turn the disconnect switch OFF as shown in Figure 2. The photo shows the OFF state.

Inside the disconnect switch BOX

Figure 2. Disconnect switch

 Page 5 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION
2 Modification work procedure EH4000ACII-219
2-1 Work overview
According to the procedures on the following pages, install the bracket if the tension of harnesses as
shown in Figures 3 and 4 is extremely tight. Reposition the harnesses so that the tension is not
extremely tight and add the position where the harnesses are secured.

When repositioning the harnesses again in the procedures on the following pages, secure them while
loosening the harness at the position as shown in Figure 3.

△ ! According to the procedures

on the next pages, secure
the harnesses while
loosening this harness.

Figure 3. Position to be worked (between the rear axle and frame)

Bottom of frame

Figure 4. Position to be worked (bottom of frame)

 Page 6 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION
2-2 Installing bracket (P/No. 9751301)
EH4000ACII-219
① Remove 1 clip (P/No. 4190263) and 1 bolt; sems (P/No. J271025)
installed to the screw seat as shown in Figure 5.
Use the removed parts in following procedure ②.
Use the ratchet (box size: 17mm) for M10 and extension.
Bottom of frame

Figure 5. Position of the screw seat to be worked

Right
Rear Front

Left

Remove clip Remove bolt; sems

(P/No. 4190263~1). (P/No. J271025~1).

Figure 6. Clip (P/No. 4190263) and bolt; sems (P/No. J271025) to be removed
② Install the parts as listed in Table 3 according to Figure 7 and secure the harness.
Use the ratchet (box size: 17mm) for M10 and extension.
No. P/No. Parts name Qty
1 9751301 Bracket 1
2 J271025 Bolt; Sems 1
Table 3. List of parts to be newly installed in procedure 2-2

Bolt; Sems Bracket

P/No. J271025~1 P/No. 9751301~1
Right
Rear Front

Left

Bolt; Sems (P/No. J271025)

that was removed in ①

Clip (P/No. 4190263) that was removed in ①

Figure 7. Photo taken when installing bracket (P/No. 9751301), bolt (P/No. J271025), and clip (P/No. 4190263)
 Page 7 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION
2-3 Installing bracket (P/No. YA00018573)
EH4000ACII-219
① Remove clip (P/No. 419263) and bolt; sems (P/No. J271025) as shown in
Figure 8.
Use the removed clip and bolt; sems in following procedure ③.
Use the ratchet (box size: 17mm) for M10.
Right
Bottom of frame
Rear Front
Left

Remove clip Remove bolt; sems

(P/No. 4190263~1). (P/No. J271025~1).

Figure 8. Clip (P/No. 4190263) and bolt; sems (P/No. J271025) to be removed
② Remove the bracket as shown in Figure 9.
Discard the removed bracket and use the removed bolt; sems (P/No. J271080~2) in following
procedure ③.
Use the ratchet (box size: 17mm) for M10.

Figure 9. Bracket to be removed

③ Use the bolt; sems (P/No. J271080~2) that was removed in procedure ② to install 1 bracket (P/No.
YA00018573) to the resin clamp. (Refer to Figure 10.)
Use clip (P/No. 4190263~1) and bolt; sems (P/No. J271025~1) to secure the harnesses.
Use the ratchet (box size: 17mm) for M10 and spanner (box size: 17mm) for M10.
No. P/No. Parts name Qty
1 YA00018573 Bracket 1
2 J222010 Nut 1
Table 4. List of parts to be newly installed in procedure 2-3

Bolt; Sems (P/No. J271080~2) that was removed in ②

Bracket (P/No. YA00018573~1)

Nut (P/No. J222010~1)

Clip (P/No. 4190263~1) and bolt; sems

(P/No. J271025~1) that was removed in ①
Figure 10. Bracket (P/No. YA00018573) installed
 Page 8 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION
2-4 Changing installation position of clip (P/No. 4190263)
EH4000ACII-219
① Remove the parts as shown in Table 5 and Figure 11.
Among the removed parts, use only clip (P/No. 4190263) in following procedure ②.
Discard the other parts.

Use the ratchet (box size: 17mm) for M10 and spanner (box size: 17mm) for M10.

Remove the parts as listed in Table 4.

Figure 11. Clip to be removed

No. P/No. Parts name Qty

1 4190263 Clip (φ25) 1
2 4190277 Clip (φ22) 1
3 J271025 Bolt; Sems 1
4 J950010 Nut 1
5 A590110 Washer 1
Table 5. List of parts to be removed in procedure 2-4

② Tighten the clip (φ25) (P/No. 4190263) together with the resin clamp as shown in Figure 12.

Tighten the clip (φ25) (P/No. 4190263) that was

removed in ① together with the resin clamp.

Figure 12. Installation position of clip (φ25) (P/No. 4190263)

 Page 9 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION
2-5 Removing the connector
EH4000ACII-219
① Rotate the plug connector as shown in Figure 13 in counterclockwise
direction to remove it.
Remove it without using any tool. Plug connector

Remove the plug connector. Removal

Figure 13. Plug connector to be removed Receptacle connector

Figure 14. Plug connector removed

② Remove the panel nut and lock washer attached to the receptacle connector as shown in Figure 15.
Use the pliers (adjustable wrench) as shown in Figure 1 on page 4.
Use the removed parts in procedure 2-7 ① on page 11.
(Inside the rear axle)
(Outside the rear axle)

Lock washer
Panel nut

Figure 15. Panel nut and lock washer attached to the receptacle connector

Figure 16. Receptacle connector removed

 Page 10 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION
2-6 Installing bracket (P/No. YA40000569)
EH4000ACII-219
① Remove the bracket as shown in Figure 17.
Use the ratchet (box size: 17mm) for M10.
Discard the removed bracket only. Use the other parts in ②.

Discard this.
Bracket

Rear axle seat

Washer, packing, bolt; sems
Use them in ②.

Figure 17. Bracket to be removed

② Install the bracket (P/No. YA40000569) as shown in Figure 18.

Use the ratchet (box size: 17mm) for M10.
Use the washer, packing, and bolt; sems that were removed in ①.

Install this.
Bracket (P/No. YA40000569)

Rear axle seat

Washer, packing, bolt; sems

Install the parts that were removed in ①.

Figure 18. Bracket to be installed

 Page 11 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION
2-7 Installing the connector and resin clamp
EH4000ACII-219
① Install the receptacle connector as shown in Figure 19.
Use the panel nut and lock washer that were removed in procedure ② on
the previous page.
Use the pliers (adjustable wrench) as shown in Figure 1 on page 4.
(Inside the rear axle)

(Outside the rear axle)

Lock washer
Panel nut

Figure 19. Installing the receptacle connector

② Install the plug connector that was removed in procedure 2-5 ①.

Install it without using any tool.

③ Install the parts as shown in the following list.

Use the ratchet (box size: 17mm) for M10.

Clamp
(P/No. 4454817~1)

Bracket
(P/No. 4454820~1)

Bolt; Sems
(P/No. J271070~2)

Figure 20. Resin clamp to be installed

No. P/No. Parts name Qty

1 4454817 Clamp 1
2 4454820 Bracket 1
3 J271070 Bolt; Sems 2
Table 6. List of parts to be newly installed in procedure 2-7
 Page 12 of 12
SERVICE BULLETIN CODE
DESCRIPTION
2 2012 0011
FILING LOCATION
3 Confirmation items after the modification work has been EH4000ACII-219
completed

3-1 Confirming the harness looseness

Confirm that the harness at the position as shown in Figure 21 is sufficiently loosened.

If its tension is tight, loosen the clips and fixed resin clamp once. Reposition the harness at the position
as shown in the following figure again so that it is sufficiently loosened.

Confirm that the harness at this position is sufficiently

loosened.

Figure 21. Position where the harness looseness is confirmed

3-2 Confirming the torque

Confirm that the torque is applied securely to all the bolts that were installed according to the previous
procedures.
If the bolts are loosened, retighten them.
Tightening torque is 50N·m.

The modification work has been completed.