Professional Documents
Culture Documents
Gas
Gas
seCat
alog
www.
ener
gyu.
org | www.
midwest
ener
gy.
org
EnergyU
Since 2002, EnergyU has led the Energy Industry in online training and testing by providing the most
comprehensive industry consensus training available. Save time and training travel costs by delivering
standardized online course content to a workforce that is distributed across large geographic regions.
Our online content also incorporates well in a classroom setting, enabling a more blended approach.
Course Libraries
192 Natural Gas Library
• For gas operations personnel and contractors working on natural gas distribution, transmission
and gas gathering systems
• 72 courses and tests
• 115 performance evaluation checklists
• Used to qualify personnel for Operator Qualification requirements under CFR part 192
Electric Library
• Used to train and evaluate, pre apprentice, apprentices, and journeyman on task and facilities
related to electric distribution
• 138 courses and tests
• 110 performance evaluation checklists
• Covers OSHA 1910 requirements
• NFPA 70 e requirements
• Primary course categories include, Overhead, Underground, Safety, Sub Stations, Metering,
Distribution Systems, Services and Secondary’s Tools and Equipment
i
Occupational Health and Safety Administration Library (OSHA)
• Use to train and test personnel on requirements related to OSHA compliance.
• 16 courses and tests
ii
Course Library
ELEC–05020 Single Phase Metering Transformer Rated – Socket or A–Base – Basics ............................................185
ELEC–05030 Three Phase Metering Self Contained Socket Base – Basics...............................................................186
ELEC–05031 Three Phase Metering Self Contained A–Base ...................................................................................186
ELEC–05040 Three Phase Metering Transformer Rated Meters .............................................................................187
ELEC–05050 Instrument Transformers – Current and Potential Transformers for Electric Metering – Basics .......187
ELEC–05101 Metering Diversion and Theft of Service ............................................................................................188
ELEC–05102 Investigate Voltage Problems Single Phase Metering ........................................................................188
ELEC–05104 Investigate High Bill Complaints – Single Phase Metering ..................................................................189
ELEC–05106 Investigate High Bill Complaints – Three Phase Metering ..................................................................189
ELEC–05300 Meters & Metering Applications Fundamentals.................................................................................190
ELEC–05301 Electro–Mechanical Meters Maintenance – Repair and Adjustment .................................................190
Electric Library (07000 Distribution Systems) .................................................................................... 190
ELEC–07201 Network Systems Distribution: Maintain and Troubleshoot ..............................................................190
ELEC–07300 Electrical Power: Distribution Systems – General – Basics .................................................................191
ELEC–07301 Electrical Power: Distribution Systems – Overhead – Basics ..............................................................191
ELEC–07302 Electrical Power: Distribution Systems – Underground – Basics ........................................................192
ELEC–07303 Electrical Power: Distribution Systems – Secondary Network Systems..............................................192
ELEC–07304 Distribution Automation .....................................................................................................................193
Electric Library (08000 Electric Utilities Fundamentals) ..................................................................... 193
ELEC–08300 Utility Basics ........................................................................................................................................193
ELEC–08301 Energy Industry Dynamics ..................................................................................................................194
ELEC–08302 Electric Power .....................................................................................................................................194
ELEC–08303 Protecting Our Wetlands ....................................................................................................................194
Electric Library (09000 Electricity & Electrical Components) .............................................................. 195
ELEC–09001 Battery Systems ..................................................................................................................................195
ELEC–09010 Transformer Theory ....................................................................................................................195
ELEC–09011 Line Reclosers and Sectionalizers .......................................................................................................196
ELEC–09014 Circuit Switches...................................................................................................................................196
ELEC–09015 Arresters .............................................................................................................................................197
ELEC–09016 Capacitors ...........................................................................................................................................197
ELEC–09017 Relays ..................................................................................................................................................197
ELEC–09018 Voltage Regulators ..............................................................................................................................198
Electric Library (10000 Tools & Equipment) ...................................................................................... 198
Objectives
• Relate the OQ Rule to Abnormal Operating Conditions (AOCs).
• Apply the OQ Rule on the job.
• Provide examples of AOCs.
• Classify AOCs within categories.
• Take appropriate action when reacting to AOCs.
• Describe your role in the evaluation for qualification procedure.
• Identify responsibilities of qualified individuals.
Objectives
• List the by-products of burning.
• Identify potential sources of open flame ignition and electrical spark ignition.
Objectives
• Identify gas detection devices and describe their functions.
• Describe calibration and testing procedures for gas detection systems.
• Identify abnormal operating conditions and describe required responses.
Objectives
• Explain how to isolate a gas compressor unit.
• Describe how to prepare an isolated compressor unit for start-up.
• Recognize and react to abnormal operating conditions when isolating a gas compressor unit.
Objectives
• Identify and describe remote control shutdown devices and associated terms.
• Explain how to test remote control shutdown devices.
• Recognize and react to abnormal operating conditions when inspecting a compressor station and testing
remote control shutdown devices.
Objectives
• Understand the operation of a gas compressor unit.
• Describe how to operate a gas compressor unit.
• Recognize and react to abnormal operating conditions when operating a gas compressor unit.
Objectives
• Identify and describe the operation of a gas compressor unit.
• Describe how to shut down a gas compressor unit.
• Recognize abnormal operating conditions and how to respond to them.
Objectives
• Identify and describe the operation of a gas compressor unit.
• Describe the start-up of a gas compressor unit.
• Recognize abnormal operating conditions and how to respond to them.
Objectives
• Identify methods of inspection.
• Identify requirements for pipe inspection.
• Understand the cause of corrosion.
Objectives
• Identify deteriorated, damaged, or disbonded pipeline coating.
• Identify requirements for removing deteriorated, damaged, or disbonded coating without damaging the
pipe.
• Identify methods for repairing, replacing, or altering pipe coating.
• Recognize and react to Abnormal Operating Conditions (AOC).
Objectives
• List the facilities that require cathodic protection.
• Identify cathodic protection requirements.
• Identify electrical isolation requirements.
• Describe corrosion monitoring requirements.
• Describe procedures for testing and evaluating adequacy of a cathodic protection system.
• Recognize and react to abnormal operating conditions.
Objectives
• Identify electrical connection wiring requirements.
• Determine if electrical connection requirements are met.
• Describe the requirements for making and maintaining a welded test lead connection.
• List the steps for making a thermite or solder weld.
• Describe safety precautions for welding test leads and for working in confined spaces and trenches.
• List requirements for removing and replacing pipe coating.
• Recognize and react to abnormal operating conditions.
Objectives
• List the facilities that require cathodic protection.
• Identify cathodic protection requirements.
• Identify corrosion inspection requirements.
• Identify methods for inspecting pipe and coating.
• Describe procedures for performing test equipment operation checks.
• Describe steps for evaluating a cathodic protection system.
• Explain how to maintain cathodic protection.
• Recognize Abnormal Operating Conditions (AOCs) and take corrective action.
Objectives
• Identify the requirements related to conducting a soil resistivity test.
• Describe how to perform a test equipment operations check.
• Describe the methods for performing a soil resistivity test.
• Identify Abnormal Operating Conditions (AOC) related to performing a soil resistivity check.
Objectives
• Identify the requirements for pipe-to-soil testing.
• Describe the procedure for a pipe-to-soil test equipment check.
• List steps for performing pipe locating equipment checks.
• Identify and describe the three general methods of locating a pipeline.
• List the required steps for conducting a pipe-to-soil test.
• Identify the Abnormal Operating Conditions (AOC) related to conducting a pipe-to-soil test.
Objectives
• Identify the components that comprise a meter set, including meters, regulators, and relief valves.
• List location considerations for proper installation and protection from damage of meter sets.
• Identify general meter set installation requirements.
• Identify correct procedures for the installation of customer meters, regulators, and where required, relief
valves.
• Identify Abnormal Operating Conditions.
• Identify correct procedures for the testing of installed customer meters, regulators, and where relief
valves.
Objectives
• Identify general location and installation requirements.
• Explain inspecting and testing.
• Describe maintenance.
• Describe adjustment.
• Recognize and react to Abnormal Operating Conditions (AOC).
Objectives
• Identify the preliminary activities required for successful locates.
• Describe proper locate and marking procedures.
• Explain how locating pipelines before excavating can stop damage from occurring.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Course Description
This course covers requirements and methods for protection during disturbance of segment support and
installation of suitable support.
Objectives
• Identify when to support pipeline segments.
• Identify different types of support.
• Identify what fittings and segments to support.
Objectives
• Recognize when contact with the excavator is needed during excavation.
• Describe how to perform inspection.
• Explain how to monitor for settlement during and after excavation.
• Explain how to monitor for and verify system integrity.
Objectives
• Describe preparation requirements.
• Identify potential hazards describe appropriate safety measures.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• Identify patrol method.
• Identify scope and requirements.
• Perform system patrols.
• Identify soil subsidence.
Objectives
• Identify when and where a bell and spigot joint is used.
• Identify how cast iron segments are joined using bell and spigot joints.
• Identify sealing requirements for bell and spigot joints.
• Evaluate if cast iron sealing requirements are met.
• Identify types of mechanical leak clamps and sealing methods appropriate for cast iron.
• Describe the process for installing and/or maintaining leak clamps designed for cast iron.
Objectives
• List requirements for plastic pipe electrofusion.
• Explain preparation of joints and fittings for fusion operations.
• Verify pipe preparation.
• Describe how to perform general electrofusing for couplings and sidewall fittings.
• Observe safety precautions.
• Explain how to inspect electrofused joints.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• List requirements for plastic pipe butt heat fusion.
• Explain how to prepare pipe for fusion operation.
• Verify pipe preparation.
• Describe general butt heat fusion of pipe and fittings.
• Observe safety precautions.
• Explain how to inspect butt fused joints.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• List requirements for plastic pipe sidewall heat fusion.
• Explain how to prepare pipe and fittings for fusion operation.
• Verify pipe preparation.
• Describe general sidewall heat fusion of pipe and fittings.
• Observe safety precautions.
• Explain how to inspect sidewall fused joints.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• Identify the general design requirements.
• Describe how to protect the mechanical joint installation from adverse weather.
• Select the appropriate coupling or fitting.
• Identify mechanical joint couplings preparation and installation requirements.
• Describe how to prepare pipe for a mechanical joint installation.
• Explain how to install the coupling or fitting on the pipe.
• Explain how to inspect for proper installation.
• Describe how to remove and replace defective joints.
Objectives
• List requirements for plastic pipe socket heat fusion.
• Explain how to prepare pipe and fittings for fusion operations.
• Verify pipe preparation.
• Describe fuse socket fitting to pipe.
• Observe safety precautions.
• Explain how to inspect socket fused joints
• Recognize and react to AOC’s.
Objectives
• Identify the types of facilities and leakage surveys required.
• List and describe the methods of leakage survey.
• Describe how to perform specified leakage survey equipment checks.
• Identify and describe general procedures for performing leakage surveys on gas systems.
• Explain how to operate leakage detection equipment.
• Explain how to perform leakage survey methods.
• Describe how to properly perform outside leakage investigation, pinpointing, & grading.
• Describe how to properly perform system patrolling in conjunction with leakage survey.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• Describe how to respond to and investigate a reported gas leakage.
• Explain how to investigate suspected gas leakage found during surveys, patrols, or by other means.
• Identify equipment operation checks in accordance with manufacturer's instructions.
• Take precautionary actions in hazardous leakage situations.
• Initiate prevention of accidental ignition.
• Explain how to perform inside leakage investigation.
• Visually inspect area of leakage.
• Identify location of buried pipelines in area of leakage Identify location of foreign facilities in area of
leakage.
• Describe how to pinpoint leaks.
• Explain how to grade leaks.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• Describe how to perform inside gas leakage investigation until the leakage is found or no leakage is
confirmed.
• Explain how to check for migration of gas at entry points.
• Describe service line penetration.
• Explain how to initiate precautionary actions at any time that hazardous gas leakage is found.
• Describe how to perform an inside leakage survey.
• Identify how to verify inside service line and fuel line integrity.
• Recognize and react to Abnormal Operating Conditions (AOCs).
192-1301 Leak & Strength Test- Service Lines, Mains, and Transmission Lines
Objectives
• Identify leak and strength test requirements and methods for service lines, mains, and transmission lines.
• Describe how to isolate a segment of pipeline to be tested.
• Explain how to test a pipeline segment using a gaseous medium.
• Describe how to hydrostatically test a pipeline segment using water as a test medium.
• Explain how to remove a segment of pipeline from isolation after testing.
• Describe how to place a pipeline segment in service.
• Identify how to test final connections.
Objectives
• Describe how to abandon pipelines, service lines, and pipeline facilities.
• Identify how to make pipelines and service lines inactive.
192-1402 Backfilling
Objectives
• State the requirements for backfilling.
• Evaluate backfill material.
• Describe how to support and brace pipe during backfilling.
• Identify cleanup and restoration tasks.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• Identify bending requirements for steel pipe.
• Describe how to prepare pipe for field bends.
• Explain how to inspect field bends in steel pipe.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• Determine the requirements for seals and vent installation.
• Evaluate casing to determine if requirements for vents and seals have been met.
• Identify damage or leaks.
• Explain how to preserve existing casing vents and seals.
• Describe how to install, repair, or maintain casing vents.
Objectives
• Know and identify minimum underground clearances for transmission lines, mains, pipe-type or bottle
holders, and plastic mains.
• Describe how to evaluate clearances and how to take necessary steps to maintain them.
• Recognize Abnormal Operating Conditions (AOC) and how to take appropriate action.
Objectives
• List site considerations and preparation necessary before installing plastic pipe.
• Describe pre-installation inspection criteria for plastic pipe.
• Describe pipe handling precautions (to avoid damage to plastic pipe).
• Describe the process of joining plastic pipe.
• Describe the process of installing plastic pipe.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• Recognize the methods for steel pipe installation.
• Recognize the requirements for steel pipe installation.
• Describe how to inspect steel pipe for damage.
• Explain how to properly handle steel pipe during installation.
• Describe how to install steel pipe using typical methods: direct burial, driving, boring, and aboveground.
• Identify potential Abnormal Operating Conditions (AOCs).
• Identify methods for reducing stress on pipe: installing and backfilling.
Objectives
• Identify minimum cover requirements.
• Evaluate cover if minimum cover requirements are being met.
• Describe how to preserve or maintain minimum cover.
• Describe how to restore, as necessary, minimum cover.
• Describe how to provide, as necessary, for protection where minimum cover requirements cannot be met.
192-1411 Inspection
Objectives
• Identify visual inspection criteria for steel and plastic pipe.
• Describe how to perform an inspection according to inspection criteria.
• Identify abnormal operating conditions.
Objectives
• Identify sign specifications.
• Identify line marker requirements.
• Understand exceptions to the rule.
• Identify steps to maintain line markers.
• Identify requirements for above ground pipelines.
Objectives
• Determine if a pipeline shutdown or pressure reduction is required.
• Identify methods for pipeline shutdown, startup, and increase or decrease of pressure.
• Describe general procedure requirements and safety considerations.
• Explain preparation requirements for pipeline for shutdown, startup, and pressure change.
• Describe procedures for stopping gas flow and changing pressure.
Objectives
• List site preparation steps.
• Describe site safety requirements.
• Provide visual inspection tips.
• List the hazards associated with the fusion of plastic pipe.
• List precautions you can take to control static electricity on plastic pipe.
• Explain what can be done to avoid burns and electrical hazards.
Objectives
• Identify minimum cover requirements.
• Identify additional protection methods when minimum cover cannot be met.
• Describe installation of additional protection methods.
• Identify Abnormal Operating Conditions.
192-1418 Purging
Objectives
• Safely perform all fundamentals associated with purging.
• Purge with natural gas, air, and inert gas.
• Properly vent discharge.
• Test for a complete purge.
Objectives
• Identify methods for reinforcing or anchoring offsets, bends, and dead ends.
• Identify Abnormal Operating Conditions.
Objectives
• Identify factors that determine required repair.
• Identify methods and requirements of repair.
• Describe methods of repair.
Objectives
• Describe procedures for inspecting pipeline segments for damage.
• Describe signs of external corrosion.
• Describe pipeline shutdown, purging and replacement activities.
• Line inspection requirements for repairs.
• Explain how to perform leak and strength tests.
• Explain how to monitor internal corrosion on pipeline segments.
• List key elements necessary to safely place a pipeline segment back in service.
Objectives
• Identify supports, expansion joints, and anchor requirements for exposed pipelines.
• Describe proper procedures for installation of supports, expansion joints, and anchors.
• Evaluate existing supports, expansion joints, and anchors and identify AOCs.
• Describe repair procedures for supports, expansion joints, and anchors.
Objectives
• Identify conditions and requirements that must be observed before tapping and stopping cast and ductile
iron pipe.
• State process and equipment used when tapping and stopping cast and ductile iron pipe.
• Explain how to perform a leak test and recognize Abnormal Operating Conditions (AOCs).
Objectives
• Describe how to evaluate and identify tap location.
• Describe how to verify pressure of pipeline segment.
• Describe how to select appropriate fittings.
• Explain how to safely perform tapping and stopping procedures.
• Identify Abnormal Operating Conditions.
Objectives
• Identify valves to be maintained.
• Identify requirements and steps to perform: valve inspection, partial operation, maintenance and
documentation.
• Remove/return a valve from/to service as required.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• Identify internal sealing requirements.
• Describe proper procedures for internal sealing of pipe and joints.
Objectives
• Identify requirements for disconnection of a pipeline segment.
• Remove the segment without damaging facilities that are to remain in service.
• Recognize Abnormal Operating Conditions (AOCs).
Objectives
• Identify situations where leak clamp or sleeve repairs may be required.
• Describe proper procedures for installation of leak clamps and sleeves.
Objectives
• Describe bypassing procedures for pipelines, district regulator stations and town border stations.
Objectives
• Evaluate the need to perform a bypass.
• Identify the necessary tools and material required to perform a bypass.
Objectives
• Identify ignition sources.
• Identify proper response procedures.
• Identify notification requirements.
• Develop and/or recognize an emergency response plan.
• Describe methods for controlling the flow of gas.
• Recognize appropriate protective equipment, including FR clothing and respirators.
• Describe solutions for necessary excavation and repairs.
• Recognize the follow-up steps resulting from blowing gas situations.
Objectives
• Perform pipeline pigging components.
• Recognize operator responsibilities.
• Implement certain pigging activities.
• Recognize and react to abnormal operating procedures.
Objectives
• Perform periodic gas sampling for proper concentration of odorant.
• Perform a sniff test.
• Evaluate odorizer.
• Maintain odorizer.
• Complete documentation as required.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• Describe vault entry and exit procedure.
• Describe vault inspection and maintenance requirements.
• Identify of Abnormal Operating Conditions.
Objectives
• Identify installation requirements for pressure regulating, limiting, and relief devices.
• Identify capacity requirements.
• Inspect and test devices.
• Maintain associated valves.
• Perform required adjustments.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
Objectives
• List the requirements to prevent accidental ignition.
• Recognize hazardous amounts of gas.
• Identify potential sources of ignition.
• Identify considerations before venting, blowing down, or purging.
• Recognize accidental ignition potentials.
Objectives
• Describe how to isolate and/or discontinue service to customer.
• List Abnormal Operating Conditions (AOC) that may be encountered.
• Describe how to close and lock valves, and install mechanical devices, to prevent gas flow.
192-2301 Uprate Steel Pipeline to Pressure Producing Hoop Stress > = 30% SMYS
Objectives
• Define key uprating terms.
• Describe basic uprating concepts.
• Identify determining factors.
• List required preliminary activities.
• Identify uprating requirements.
• Describe precautions that should be taken to protect employees and the public during uprating.
192-2302 Uprating Pipeline to Pressure Producing Hoop Stress < 30% SMYS
Objectives
• List reasons to uprate a system.
• Describe factors to consider in determining the feasibility of uprating a system.
• Describe the field procedure which must be followed to allow a system to be uprated is system will operate
at a Hoop Stress less than 30.
192-2401 Welding
Objectives
• Describe methods to prevent ignition in the welding area.
• Select a qualified welding procedure.
• List steps for preparation of the welding area.
• Describe nondestructive testing.
• Explain repair and removal of defects.
Objectives
• Describe the visual inspection requirements of welds.
• Identify weld defects.
• Explain required preparation for visual inspection.
• Describe process of visual inspection.
Objectives
• Describe visual inspection.
• Explain nondestructive testing.
• Describe weld removal and defect repair.
• Describe visual inspection
• Explain nondestructive testing
Objectives
• Identify miter joint requirements.
• Prepare for miter joint weld
NOTE: The actual performance of welding the joint is covered in a separate course: 192-2401 Welding.
Objectives
• Understand the basic functions of a Gas Controller.
• Describe a pipeline startup.
• Describe a pipeline shutdown.
• Recognize pressures, flows, communications and line integrity, and how to maintain them within allowable
limits.
• Identify manual or remote opening and closing of valves or other equipment.
• Explain how to recognize and respond to abnormal conditions.
Objectives
• Define and understand an abnormal operating condition.
• Recognize and respond to the malfunction or failure of pipeline components.
• Recognize and respond to physical damage to the pipeline system.
• Recognize and respond to the unexpected activation of a safety device.
• Recognize and respond to abnormal facility conditions.
Objectives
• Identify and maintain required documentation.
• Identify safety related conditions that require reporting.
• Identify Operator Qualifications (OQ) record keeping requirements.
Course Description
This course provides information on locating and accurately collecting data from corrosion probes, coupons, and
samples to monitor corrosion conditions in a pipeline.
Objectives
• Safely extract or insert corrosion coupons.
• Safely extract and insert corrosion probes.
• Properly collect composite or spot samples for analysis of corrosive properties.
• Explain how to recognize and react to abnormal conditions.
Objectives
• Understand the function of preventing atmospheric corrosion.
• Perform an inspection of coatings.
• Perform surface preparation.
• Perform an application of coatings.
• Recognize and properly react to abnormal operating conditions.
Objectives
• Understand the requirements for measuring the wall thickness of pipe.
• Use a pit depth gauge.
• Use an ultrasonic thickness meter (UST).
• Collect RSTRENG Data.
• Recognize and react to abnormal operating conditions when measuring wall thickness.
Objectives
• Recognize different types of internal corrosion and their mechanisms.
• Possess a working knowledge of tools used for internal corrosion evaluation.
• Recognize and react to abnormal operating conditions when inspecting internal pipe surfaces.
Objectives
• Identify and describe the different types of external coatings and how they are applied.
• Identify and describe the actions that must be taken in order to apply and repair external coating.
• Recognize and react to abnormal operating conditions when applying and repairing external coatings.
Objectives
• Troubleshoot and repair rectifiers.
• Recognize and react to abnormal operating conditions when troubleshooting and repairing rectifiers.
Objectives
• Define and understand the function of a test lead and the equipment used to maintain it.
• Correctly inspect and verify test lead continuity.
• Repair or replace damaged test leads.
• Install anodes.
• Explain how to recognize and react to abnormal conditions.
Objectives
• Obtain a voltage and current output readings from rectifier and check for proper rectifier operations.
• Perform cathodic protection rectifiers on/off test.
• Recognize and react to abnormal conditions.
• Recognize and react to abnormal operating conditions when inspecting cathodic protection rectifiers.
195-0514 Cathodic Protection Systems: Conduct Annual Cathodic Protection Surveys (CT01)
Objectives
• Define and understand the function of conducting annual cathodic protection surveys.
• Determine the measurement of structure-to-electrolyte potential.
• Perform close interval survey.
• Perform testing to detect interference.
• Ensure electrical isolation from foreign structures.
• Perform an inspection and electrical test of bonds.
• Complete a visual atmospheric inspection.
• Recognize and react to abnormal operating conditions when conducting annual cathodic protection
surveys.
Objectives
• Electrical bond installation.
• Galvanic and impressed current anode installation.
• Transformer/rectifier installation.
• Test station installation.
• Perform thermite welding procedure.
• Conduct electrolyte resistivity measurements.
• Locating a shorted casing.
• Recognize and properly react to abnormal conditions for conducting cathodic protection remediation.
Objectives
• Definition and function of electrical inspection of bare pipe.
• Soil resistivity measurements.
• Soil-to-soil potential surveys.
• Recognize and react to abnormal operating conditions when electrically inspecting bare pipe.
Objectives
• Properly connect and tighten threaded joints.
• Recognize and properly react to abnormal operating conditions.
Objectives
• Define and understand the function of providing temporary marking of buried pipeline prior to excavation
and the equipment used to mark it.
• Locate the designated line.
• Install appropriate temporary markers identifying the line.
195-0804 Inspection After Excavation Activities & Leak Survey After Blasting (CT20)
Objectives
• Define and demonstrate knowledge of inspection procedures performed following excavation activities
and leak survey performed after blasting.
• Utilize leak survey techniques.
• Monitor for pressure loss.
• Explain how to recognize and react to abnormal conditions for inspection following excavation activities
and leak survey after blasting.
Objectives
• Define and demonstrate working knowledge of inspecting an existing pipe following movement.
• Inspect the pipeline for secondary stresses, physical damage, corrosion, and coating damage.
• Recognize and react to abnormal operating conditions when inspecting existing pipe following movement.
Objectives
• Define and demonstrate working knowledge of inspection activities for tie-ins, pipe replacements, or other
components connecting to an existing pipeline.
• Visually inspect pipe and pipe components.
• Verify welder qualifications.
• Ensure proper installation.
• Recognize and react to abnormal operating conditions when inspecting clearance of existing pipe to
underground structures.
Objectives
• Inspect for physical damage.
• Inspect the condition of the pipe coating.
• Inspect for corrosion.
• Explain how to recognize and react to abnormal conditions for inspecting and examining buried pipe when
exposed.
Course Description
This course provides information with regard to practices performed to prevent overfilling of breakout tanks.
Objectives
• Define overfill protective devices and their purpose.
• Inspect and calibrate overfill protective devices.
• Explain how to recognize and react to abnormal conditions for inspecting and calibrating overfill protective
devices.
Objectives
• Define and demonstrate a working knowledge of regulatory compliance and inspection requirements for
breakout tanks.
• Inspect breakout tanks in accordance with API Standard 653.
• Inspect breakout tanks in accordance with API Standard 510.
• Inspect other breakout tanks.
• Recognize and react to abnormal operating conditions when inspecting breakout tanks.
195-1204 Inspect Surface Conditions of Right of Way, Perform Leak Survey (CT16)
Objectives
• Inspect surface conditions of right of way.
• Follow the company’s reporting protocols.
• Recognize and react to abnormal operating conditions when inspecting surface conditions of right of way
and performing leak surveys.
Objectives
• Define and demonstrate working knowledge of inspecting navigable waterway crossings.
• Use probes and sonar devices to determine the depth of cover and verify the location of a pipeline.
• Recognize and properly react to abnormal conditions.
Objectives
• Define and demonstrate a working knowledge of leakage surveys and the equipment used to perform
them.
• Perform visual surveys.
• Perform a pipeline leakage survey using a combustible gas detector.
• Perform a pipeline leakage survey using a flame ionization detector.
• Recognize and react to abnormal operating conditions when performing leakage surveys.
Course Description
This course provides information on the procedures and methods of conducting a pressure test to prove the
integrity of the pipeline.
Objectives
• Define and understand the function of a pressure test and the equipment used to perform it.
• Conduct a pressure test and record the results.
• Recognize and react to abnormal operating conditions when conducting a pressure test.
195-1401 Abandoning, Safe Disconnect, Purging & Sealing Pipeline Facilities (CT32)
Objectives
• Define and understand the function of requirements for permanently or temporarily decommissioning or
removing a pipeline facility from service.
• Safely disconnect pipeline facilities.
• Purge pipeline facilities.
• Seal a disconnected portion of pipeline.
• Recognize and react to abnormal operating conditions when abandoning, safely disconnecting, purging,
and sealing of pipeline facilities.
Objectives
• Define and demonstrate working knowledge about the function of backfilling a trench following pipeline
maintenance.
• Perform backfilling operations on the pipeline following maintenance.
Objectives
• How to determine the allowable line pressure in a section of pipe to be moved.
• How to prepare for pipeline movement activities.
• How to move in-service pipe.
• Abnormal operating conditions and how to respond to them.
Objectives
• Define and demonstrate working knowledge of inspecting clearances between existing pipes and
underground structures as well as equipment used to perform the inspection.
• Assure minimum clearances are maintained and that interference and corrosion control testing are
performed during the installation of foreign pipelines or structures.
• Recognize and react to abnormal operating conditions when measuring clearance from existing pipe to
underground structures installed by excavation, boring, or directional drilling.
Objectives
• Define and understand the placing and maintaining of line markers.
• Locate a pipeline.
• Install a line marker.
• Inspect and maintain line markers and aerial line markers.
• Recognize and react to abnormal operating conditions when placing and maintaining line markers.
Objectives
• Identify the activities associated with the safe start-up of a pipeline system.
• Identify the steps necessary for the safe shutdown of a pipeline system.
• Demonstrate knowledge of monitoring and maintenance of pressure, flow, and line integrity.
• Recognize and react to abnormal operating conditions during operation of a pipeline system.
Objectives
• Identify the activities associated with the safe start-up of a pipeline.
• Identify the steps necessary for the safe shutdown of a pipeline.
• Demonstrate knowledge of monitoring and maintenance of pressures, flows, communications, and line
integrity.
• Identify the necessary steps for the manual or remote opening and or closing of a valve or other
equipment.
• Identify the necessary steps for the manual or remote opening and or closing of a valve or other
equipment.
• Recognize abnormal operating conditions for the task and identify proper responses.
Objectives
• Identify the names and operation of the valves used on a launching facility.
• Explain the sequence of events needed to isolate, relieve pressure, and drain fluids from the launcher
barrel.
• Understand the procedures involved with launching a pig.
• Identify the names and operations of the valves used on a receiving facility.
• Understand the procedures involved with receiving a pig.
• Explain the sequence of events needed to isolate, relieve pressure, and drain fluids from the receiver
barrel.
• Recognize and react to abnormal operating conditions during launching and receiving activities
Objectives
• Define and understand how to safely purge hydrocarbons or air from a pipeline.
• Remove hydrocarbons from a pipeline.
• Remove air from the pipeline.
• Recognize and react to abnormal operating conditions when purging a pipeline.
Objectives
• Adjust inhibitor injection rates to achieve an acceptable industry and company standard to prevent internal
corrosion.
• Explain how to recognize and react to abnormal conditions for internal corrosion remediation .
Objectives
• Define and demonstrate working knowledge of replacement or repair of support structures on existing or
new aboveground components.
• Explain activities required to install additional or revised support structure elements to existing
aboveground structures.
• Recognize and react to abnormal operating conditions when installing, replacing, or repairing support
structures on existing or new above ground components.
Objectives
• Inspect valves.
• Conduct a routine walk-around inspection.
• Conduct an external integrity inspection of the valve.
• Perform a function test of the valve.
• Recognize and react to abnormal operating conditions when inspecting valves.
Objectives
• Perform valve body and or actuator/operator maintenance.
• Recognize and react to abnormal operating conditions when performing maintenance on valves.
Objectives
• Understand valve types and components.
• Perform preventive maintenance.
• Repair valves and actuators/operators.
• Recognize and react to abnormal operating conditions when repairing valves.
Objectives
• Identify hazards associated with flange bolting procedures.
• Perform general flange assembly procedures.
• Perform general flange disassembly procedures
• Identify and respond to abnormal operating conditions.
Objectives
• Demonstrate knowledge of instrumentation tubing, tube fittings and tubing componenets.
• Demonstrate the correct methods for handling tubing, tube fittings, and tubing componenets.
• Design or verify a correct layout of a tubing system
• Correctly cut and de-burr metal tubing.
• Perform a correct 90 degree bend of metal tubing.
• Perform installation of a small diameter compression tube fittings.
• Recognize and properly react to abnormal operating conditions.
Objectives
• Prepare for excavation activities.
• Perform Inspection activities following excavation.
• Abnormal operating conditions.
Objectives
• Understand the characteristics of odorants and the requirements for odorants in natural gas pipelines.
• Determine odorization injection rates and test for odorant levels.
• Recognize the different types of odorant injection equipment.
• Operate and maintain an odorant injection system.
• Explain how to recognize and react to abnormal conditions for operating odorant equipment.
Objectives
• Recognize the purpose and function of relief valves.
• Understand the terminology associated with inspecting, testing, and calibrating relief valves.
• Identify the procedures for the inspection, testing, and calibration of relief valves.
• Recognize and react to abnormal operating conditions when inspecting, testing, and calibrating relief
valves.
Objectives
• Identify critical parts associated with a relief valve.
• Disassemble, clean, inspect, repair, and replace internal components of a relief valve.
• Repair and calibrate the sensing device and reassemble and reinstall the valve.
• Recognize and react to abnormal operating conditions when maintaining and repairing relief valves.
Objectives
• Recognize and locate pressure limiting devices.
• Identify procedures for isolation or removal of a pressure limiting device.
• Inspect, test, and calibrate pressure limiting devices.
• Repair and reinstall pressure limiting devices.
• Recognize and react to abnormal operating conditions.
195-1807 Inspect, Test and Calibrate Pressure Switches and Transmitters (CT27)
Objectives
• Identify types of testing methods and when they are used.
• Inspect, test, and calibrate pressure switches and transmitters.
• Recognize and react to abnormal operating conditions when inspecting, testing, and calibrating pressure
switches and transmitters.
Objectives
• Understanding the functions of a PLC and elements that are involved.
• Verify data set points, parameters and data location within PLC program.
• Calibrate, test, and document system set points.
• Recognize and react to abnormal operating conditions when verifying or setting protection for
programmable controllers and/or other instrumentation control loops.
Course Description
This course provides information on procedures and methods involved with testing an emergency shutdown device,
including remote control shutdown devices.
Objectives
• Define and understand the function of testing emergency shutdown systems.
• Test emergency shutdown systems.
• Explain how to recognize and react to abnormal conditions for testing an emergency shutdown system.
Objectives
• Identify and demonstrate a working knowledge of performing incremental pressure increases to uprate
maximum allowable operating pressure.
• Perform incremental pressure increases.
• Recognize and react to abnormal operating conditions when performing incremental pressure increases in
order to uprate MAOP.
Objectives
• Supervise, inspect and or perform maintenance welding on pipelines.
• Repair arc burns.
• Repair defective welds other than welds containing cracks.
• Repair a cover pass on a weld containing a defect other than a crack.
• Repair butt welds containing cracks.
Objectives
• Understand functions of CPM equipment.
• Test, calibrate, repair, replace, and maintain CPM equipment.
• Verify that the leak detection system meets design specifications.
• Explain how to recognize and react to abnormal conditions to perform CPM leak detection techniques that
assist in maintaining the integrity of a pipeline system.
Objectives
• Provide protection to the pipeline facilities.
• Recognize and react to abnormal operating conditions when providing security for pipeline facilities.
Objectives
• Identify and demonstrate knowledge of procedures used for general pipeline repair activities.
• Install tight fitting sleeves.
• Install oversleeves.
• Install composite wrap sleeves.
• Install mechanical split repair sleeves.
• Install mechanical couplings.
• Perform hot tapping.
• Install pipeline plugs.
ASME Library
Objectives
• Identify abnormal pipeline operations vs. abnormal conditions.
• Recognize and react appropriately to standard pipeline AOCs and anticipated problems.
• Implement make safe procedures.
• Properly document and report AOCs and potentially hazardous conditions.
Objectives
• How natural gas is formed, is extracted and refined, and used.
• The chemical make-up of natural gas, its properties and behaviors.
• The potential dangers of natural gas.
• How to locate and eliminate sources of natural gas ignition on the job site in the event of a gas leak.
• Procedures and requirements for responding to natural gas leaks.
Objectives
• Performing checks on test equipment.
• Identifying and locating correct test points.
• Measuring structure-to-electrolyte potential.
• Documentation and record keeping.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Performing checks on test equipment.
• Identifying and locating correct test points.
• Performing interval surveys.
• Completing required documentation.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identifying requirements for soil resistivity testing.
• Identifying and locating correct test points.
Objectives
• Performing checks on test equipment.
• Identifying and locating correct test points.
• Measuring current output of anodes and groundbeds.
• Maintaining records and documentation.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Electrical connection requirements.
• Checking test equipment.
• Installing and maintaining electrical connections using mechanical fittings.
• Verifying mechanical integrity and electrical continuity.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Exothermic connection requirements.
• Checking test equipment.
• Making weld connections.
• Verifying mechanical integrity and electrical continuity.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• The basics of cathodic protection (CP).
• Requirements for inspection and testing of CP bonds.
• Test equipment operation.
• Recognizing and reacting to abnormal conditions.
Course Description
This course discusses activities associated with inspecting and testing of electrical isolation devices used as part of
cathodic protection systems for buried pipelines.
Objectives
• The basics of cathodic protection.
• General inspection and testing requirements.
• Test equipment calibration and operation.
• Maintaining records and documentation.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• General cathodic protection requirements.
• Electrical isolation requirements.
• Installing electrical isolation devices.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• General information on cathodic protection.
• Inspection and testing requirements.
• Operating test equipment.
• Troubleshooting and analyzing test results.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Inspection requirements.
• Performing test equipment check.
• Obtaining voltage and current output readings.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identifying maintenance requirements.
• Performing test equipment checks.
• Testing and troubleshooting procedures.
• Repair or replacement of defective components.
• Placing the rectifier in service.
Objectives
• Types of corrosion.
• Methods of inspection.
• Collection methods.
• Monitoring procedures.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0131 Insert and Remove Coupons/Probes for Internal Corrosion Monitoring
Objectives
• Corrosion basics.
• Coupon preparation.
• Inserting and removing coupons.
• Preparing coupons for shipment.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• The causes and signs of atmospheric corrosion.
• Monitoring requirements.
• Visual inspection requirements.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0151 Visual Inspection of Buried Pipe and Components When Exposed
Objectives
• Types of corrosion.
• Inspecting coating.
• Inspecting pipe surfaces.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Visual inspection requirements.
• Inspecting protective coating.
• Inspecting internal pipe surfaces, components and tapping coupons.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identifying various types of corrosion.
• Corrosion measurement preparation.
• Taking external corrosion measurements.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Surface preparation.
• Performing test equipment check.
• Taking measurements.
• Identifying characteristics of corrosion.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Surface preparation.
• Performing test equipment check.
• Taking measurements.
• Identifying characteristics of corrosion.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0201 Visual Inspection of Installed Pipe and Components for Mechanical Damage
Objectives
• Visual Inspection of pipe.
• Visual Inspection of pipeline components.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0211 Measure and Characterize Mechanical Damage on Installed Pipe and
Components
Objectives
• Surface preparation requirements.
• Taking measurements.
• Characterizing damage.
• Recording damage.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Prior knowledge base required.
• Verifying proper operation prior to or during placing in service.
• Verifying proper operation after installation.
• Adjusting sensing device set points and defective components.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Remove PLCs from service.
• Perform test equipment checks.
• Perform a PLC visual inspection.
• Perform PLC test and maintenance procedures.
• Properly return PLC to service.
• Recognize and react to Abnormal Operating Conditions.
ASME – 0241 Inspect, Test and Maintain Liquid Leak Detection Flow Computers
Objectives
• Procedures for verifying proper functioning of flow computer.
• Placing flow computer in manual mode.
• Removing flow computer from service.
• Visually inspecting flow computer.
• Procedures to repair or replace flow computers and components.
• Adjusting flow computer set points.
• Conducting flow computer performance tests.
ASME – 0251 Inspection and Testing, Corrective and Preventive Maintenance – Overfill
Protection Systems
Objectives
• Inspecting and testing system components.
ASME – 0261 Inspection and Testing, Corrective and Preventive Maintenance – Tank Gauges
For Leak Detection
Objectives
• Identifying and performing pre-test procedures.
• Performing visual, external, and internal inspections of tank gauge systems.
• Performing preventive and corrective maintenance on tank gauge systems.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0271 Prove Flow Meters for Hazardous Liquid Leak Detection
Objectives
• Functions and types of flow meters.
• Factors that affect flow meters.
• Process and calculations of proving flow meters.
• Different proving methods of flow meters.
• Proving flow meter calculations.
ASME – 0281 Maintain Flow Meters for Hazardous Liquid Leak Detection
Objectives
• Complete an inspection and performance evaluation of flow meters.
• Identify conditions out of parameters or specifications.
• Troubleshoot performance issues and determine proper actions to resolve conditions.
• Maintain flow meters, including adjusting outputs, repair, or replacement.
• Recognize and react to abnormal operating conditions.
ASME – 0291 Inspect, Test and Maintain Gravitometers/Densitometers for Hazardous Liquid
Leak Detection
Objectives
• Understand operating principles of gravitometers and densitometers.
• Identify inspection, testing, and maintenance requirements and procedures.
• Maintaining component(s).
• Recognize and react to potential problems and abnormal operating conditions (AOC’s).
Objectives
• Verifying valve identification.
• Understanding the procedure for opening and closing valves.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Requirements for flow or pressure adjustment.
• Valve and segment identification and verification.
• Manual valve operation for adjusting and maintaining pressure or flow.
• Notification requirements.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identify valve maintenance requirements.
• Verify valve identification.
• Perform valve maintenance and lubrication procedures.
• Recognize and react to abnormal operating conditions.
Objectives
• Identify inspection requirements.
• Verify valve identification.
• Visually inspect and partially operate valves.
• Lubricate valves.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Verifying valve identification.
• Performing preventive maintenance of valves.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0351 Pneumatic Actuator/Operator Inspection and Testing, Preventive and Corrective
Maintenance
Objectives
• Understanding actuators.
• Identifying procedures for inspection, testing, and maintenance.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0361 Electric Actuator/Operator Inspection and Testing, Preventative and Corrective
Maintenance
Objectives
• Understanding actuators.
• Identifying procedures for inspection, testing, and maintenance.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0371 Hydraulic Actuator/Operator Inspection and Testing, Preventive and Corrective
Maintenance
Objectives
• Understanding actuators.
• Identifying procedures for inspection, testing, and maintenance.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0381 Spring Loaded Pressure Regulating Device-Inspection and Testing, Preventive
and Corrective Maintenance
Objectives
• Understanding the importance of regulating pressure in a pressurized pipeline.
• Understanding the types and components of pressure regulators.
• Identifying the requirements for inspection and testing, and preventive and corrective maintenance.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0391 Pilot Operated Pressure Regulating Device-Inspection, Testing, Preventive and
Corrective Maintenance
Course Description
This course discusses activities involved with inspection and testing, and preventive and corrective maintenance of
pilot-operated pressure regulators.
Objectives
• Understanding the importance of regulating pressure in a pressurized pipeline.
• Understanding the types and components of pressure regulators.
• Identifying the requirements for inspection and testing, and preventive and corrective maintenance.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0401 Controller Type Pressure Regulating Device - Inspection, Testing, Preventive and
Corrective Maintenance
Objectives
• Understanding the importance of regulating pressure in a pressurized pipeline.
• Understanding the types and components of pressure regulators.
• Identifying the requirements for inspection and testing, and preventive and corrective maintenance.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0411 Spring Loaded Pressure Limiting and Relief Device-Inspection, Testing,
Preventive and Corrective Maintenance
Objectives
• Understanding the importance of regulating pressure in a pressurized pipeline.
• Understanding the types and components of pressure regulators.
• Identifying the requirements for inspection and testing, and preventive and corrective maintenance.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0421 Pilot Operated Pressure Limiting and Relief Device-Inspection, Testing,
Preventive and Corrective Maintenance
Objectives
• Understanding the importance of regulating pressure in a pressurized pipeline.
• Understanding the types and components of pressure regulators.
• Identifying the requirements for inspection and testing, and preventive and corrective maintenance.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0431 Pneumatic Loaded Pressure Limiting and Relief Device-Inspection, Testing,
Preventive and Corrective Maintenance
Objectives
• Understanding the importance of regulating pressure in a pressurized pipeline.
• Understanding the types and components of pressure regulators.
• Identifying the requirements for inspection and testing, and preventive and corrective maintenance.
• Recognizing and reacting to abnormal operating conditions.
Therefore, compressors are an important part to ensuring pipeline capacity and efficiency. This course reviews
pipeline compressors and their drivers and the appropriate activities associated with the manual process
of compressor shutdown, removal from service, return to service and startup procedures.
Objectives
• Pipeline compressor and driver types.
• Specifications for manual shutdown and startup of compressor stations.
• Procedures for compressor & driver shutdown, removal from service, return to service and startup.
• Process for change of compressor status.
• Recognizing and reacting to abnormal operating conditions.
This course reviews pipeline pumps and their drivers and the appropriate activities associated with the manual
process of pump startup, removal from service, return to service and shutdown procedures.
Objectives
• Pump and driver types.
• Specifications for manual shutdown and startup of pump stations.
• Procedures for pump & driver shutdown, removal from service, return to service and startup.
• Process for change of pump status.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Compressor station equipment and its operation.
• Compressor preventive maintenance program requirements.
• Actions for keeping compressor units operating safely and efficiently.
• Procedures for routine maintenance of compressor stations.
• Recognizing and reacting to compressor station abnormal operating conditions.
Objectives
• Reciprocating compressor inspection, testing and corrective maintenance specifications and procedures.
• Checking test equipment.
• Performing a visual inspection.
• Diagnosing/troubleshooting abnormal conditions.
• Performing corrective maintenance.
• Testing operating parameters.
• Documenting requirements.
• Recognizing and reacting to abnormal operating and anticipated conditions.
Objectives
• Centrifugal compressor inspection, testing & corrective maintenance specifications and procedures.
• Checking test equipment.
• Performing a visual inspection.
• Diagnosing and troubleshooting abnormal conditions.
• Performing corrective maintenance.
• Testing operating parameters.
• Documenting requirements.
• Recognizing and reacting to abnormal operating and anticipated conditions.
Objectives
• Rotary compressor inspection, testing & corrective maintenance specification and procedures
• Checking test equipment.
• Performing a visual inspection.
• Diagnosing/troubleshooting abnormal conditions.
• Performing corrective maintenance.
• Testing operating parameters.
• Documenting requirements.
• Recognizing and reacting to abnormal operating and anticipated conditions.
Objectives
• Pump station equipment.
• Pump station maintenance programs.
• Pump station inspection, monitoring & maintenance requirements.
• Preventive maintenance procedures.
• Recognizing and reacting to abnormal operating conditions during maintenance activities.
ASME – 0511 Centrifugal Pump Inspection and Testing and Corrective Maintenance
Objectives
• Centrifugal pump inspection, testing and corrective maintenance specifications and procedures.
• Checking test equipment.
• Performing a visual inspection.
• Diagnosing/troubleshooting abnormal conditions.
• Performing corrective maintenance.
• Testing operating parameters.
• Documenting requirements.
• Preventive maintenance procedures.
• Recognizing and reacting to abnormal operating and anticipated conditions.
ASME – 0521 Reciprocating Pump Inspection and Testing and Corrective Maintenance
Objectives
• Reciprocating pump inspection, testing and corrective maintenance specifications and procedures.
• Checking test equipment.
• Performing a visual inspection.
• Diagnosing/troubleshooting abnormal conditions.
• Performing corrective maintenance.
• Testing operating parameters.
• Documenting requirements.
• Recognizing and reacting to abnormal operating and anticipated conditions.
ASME – 0531 Rotary Pump Inspection and Testing and Corrective Maintenance
Objectives
• Rotary pump inspection, testing and corrective maintenance specifications and procedures.
• Checking test equipment.
• Performing a visual inspection.
• Diagnosing/troubleshooting abnormal conditions.
• Performing corrective maintenance.
• Testing operating parameters.
• Documenting requirements.
• Recognizing and reacting to abnormal operating and anticipated conditions.
ASME – 0541 Screw Pump Inspection and Testing and Corrective Maintenance
Objectives
• Screw pump inspection, testing and corrective maintenance specifications and procedures.
• Checking test equipment.
• Performing a visual inspection.
• Diagnosing/troubleshooting abnormal conditions.
• Performing corrective maintenance.
• Testing operating parameters.
• Documenting requirements.
• Recognizing and reacting to abnormal operating and anticipated conditions.
ASME-0551 Explosive Atmospheric Detection and Alarm System Performance Test and
Corrective Maintenance
Objectives
• Identify gas detection systems and their functions.
• Maintain gas detection systems through performance tests.
• Recognize and react to abnormal operating conditions.
ASME – 0561 Pressure Test – Non-Liquid Medium – Test Pressure Less Than 100 psi
Objectives
• Understanding MAOP, system types, service lines and mains for pressurized pipelines.
• Identifying factors to consider when determining pressure testing requirements.
• Understanding required preparation for the pressure test.
• Describing steps required to perform the pressure test.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0571 Pressure Test – Non-Liquid Medium – Test Pressure Greater Than or Equal to
100 psi
Objectives
• Understanding MAOP, system types, service lines and mains for pressurized pipelines.
• Identifying factors to consider when determining pressure testing requirements.
• Understanding required preparation for the pressure test.
• Describing steps required to perform the pressure test.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Understanding MAOP, system types, service lines and mains for pressurized pipelines.
• Identifying factors to consider when determining pressure testing requirements.
• Understanding required preparation for the pressure test.
• Describing steps required to perform the pressure test.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identifying leak test requirements.
• Preparing equipment for leak testing.
• Performing leak tests at operating pressure.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Various nondestructive testing methods.
• Qualification of personnel performing NDT.
• Safety issues and precautions.
• Performing radiographic testing.
Objectives
• Various nondestructive testing methods.
• Qualification of personnel performing NDT.
• Safety issues and precautions.
• Performing liquid penetrant testing.
• Evaluating test results and identifying weld defects.
• Documentation requirements.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Various nondestructive testing methods.
• Qualification of personnel performing NDT.
Objectives
• Various nondestructive testing methods.
• Qualification of personnel performing NDT.
• Safety issues and precautions.
• Performing ultrasonic testing.
• Interpreting ultrasonic test results and identifying weld defects.
• Documentation requirements.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Federal requirements for pre-installation inspection.
• Procedures for visually inspecting pipeline and components.
Objectives
• Identification of visual inspection of breakout tanks and tank components requirements.
• Performance of a visual inspection.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• General breakout tank inspection requirements.
• API 653 inspection requirements.
• API 510 inspection requirements.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identifying joining requirements.
• Preparing pipe and couplings.
• Pipe joining procedures.
• Inspection requirements for completed joints.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identifying requirements for fitting selection.
• Proper joining procedures.
• Performing inspection and testing of the joint.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identifying requirements for fitting selection.
• Proper joining procedures.
Objectives
• Comprehend requirements for mechanical fitting selection.
• Identify proper joining procedures.
• Perform inspection and testing of the joint.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identifying requirements for mechanical fitting selection.
• Verify proper joining procedures.
• Perform proper inspection and testing of a mechanical joint.
• Recognize and react to abnormal operating conditions.
Objectives
• Overview of threaded pipes and joints.
• Identification of threaded pipe joint requirements.
• Preparing and joining threaded pipes.
• Conducting an inspection of completed joints.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Requirements for flange assembly.
• How to prepare the flange surface.
• How to install a flange gasket.
• How to align mating surfaces.
• How to install and tighten fasteners.
• Anticipated conditions encountered during inspection of a completed joint.
• Documentation requirements.
• How to recognize and react to abnormal operating conditions.
Objectives
• Identify the difference between brazing and soldering.
• Determine the proper joining method for copper pipe.
• Understand the function of fittings, filler metal, and flux during brazing and soldering operations.
• Properly prepare job site and joining materials for brazing or soldering.
• Perform the proper steps and technique for joining copper pipe by brazing or soldering.
• Recognize and react to abnormal operating conditions.
Objectives
• List requirements for plastic pipe butt heat fusion.
• Explain how to prepare pipe for fusion operation.
• Describe general butt heat fusion of pipe and fittings.
• Explain how to inspect butt fused joints.
• Recognize and react to Abnormal Operating Conditions.
ASME – 0761 Joining of Plastic Pipe – Butt Heat Fusion: Hydraulic Machine
Objectives
• List requirements for plastic pipe butt heat fusion.
• Explain how to prepare pipe for fusion operation.
Objectives
• List requirements for plastic pipe sidewall heat fusion.
• Explain how to prepare pipe and fittings for fusion operation.
• Describe general sidewall heat fusion of pipe and fittings.
• Observe safety precautions.
• Explain how to inspect sidewall fused joints.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• List requirements for plastic pipe electrofusion.
• Explain preparation of joints and fittings for fusion operations.
• Verify pipe preparation.
Objectives
• List requirements for plastic pipe socket heat fusion.
• Explain how to prepare pipe and fittings for fusion operations.
• Verify pipe preparation.
• Describe socket heat fusion process.
• Explain how to inspect socket fused joints.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Welding requirements.
• Assembly or fit-up of parts.
Objectives
• Inspection criteria, code, and industry standards.
• Safety precautions related to welding and job-site safety.
• Verification of welding processes.
• Visual inspection of completed welds.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0821 Tubing & Fitting Installation – Instrument, Control and Sampling
Objectives
• Tubing and fitting requirements.
• Material selection.
• Preparation of tubing and fittings.
• Installation methods of tubing and fittings.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0831 Cast Iron – Caulked Bell and Spigot Joints – Installation and Maintenance of
Mechanical Leak Clamp(s)
Objectives
• Identify potential leakage at cast iron bell and spigot joints.
• Identify federal regulations regarding cast iron pipe joints.
• Evaluation of cast iron pipe joints.
• Installation and repair of mechanical leak clamps.
• Recognize and react to abnormal operating conditions.
Objectives
• Identify and evaluate cast iron pipe joints.
• Understand encapsulation of cast iron pipe joints.
• Review requirements and regulations of cast iron pipe and joints.
• Properly install, pressurize, and test an encapsulation mold.
• Recognize and react to abnormal operating conditions.
Objectives
• Perform different internal sealing methods.
• Identify internal sealing requirements.
• Recognize excavation and confined space safety issues.
• Locate and inspect for leaky joints.
• Recognize and react to abnormal operating conditions.
Objectives
• Identifying installation requirements.
• Proper pipe handling procedures.
• Visual inspection requirements.
• Providing firm pipe support.
• Pipe installation procedures.
• Recognizing and reacting to abnormal operating conditions.
Course Description
Trenchless excavation allows minimal excavation and disruption of services. This course discusses proper pipe
handling, fabrication and installation via trenchless methods such as horizontal directional drilling, auger boring,
impact moling, pipe ramming, pipe jacking and microtunneling.
Objectives
Objectives
• Identifying installation requirements.
• Proper pipe handling procedures.
• Visual inspection requirements.
• Pipe installation procedures.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Field pipe bending equipment.
Objectives
• Proper handling of plastic pipe.
• Transportation and storage of plastic pipe.
• Installing plastic pipe in a ditch.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Proper handling of plastic pipe.
• Transportation and storage of plastic pipe.
Objectives
• Proper handling of plastic pipe.
• Transportation and storage of plastic pipe.
• Installing plastic pipe by plowing/pull-in method.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Proper handling of plastic pipe.
• Transportation and storage of plastic pipe.
• Installing plastic pipe by plowing/planting.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• What tracer wire is and why it is important in locating buried plastic pipe.
• The use of tracer wire and above ground equipment in locating buried plastic pipe.
• Requirements for selecting and installing tracer wire.
• Methods of installing and testing tracer wire.
• Abnormal or anticipated conditions that may be encountered.
Objectives
• Installation of above ground pipes.
• Handling of above ground pipes.
• Protection of above ground pipes.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0961 Above Ground Supports and Anchors – Inspection, Preventive and Corrective
Maintenance
Course Description
This course discusses activities associated with verification of above ground supports and anchors.
Objectives
• Verification of correct installation.
• Requirements for repair, alteration, refurbishment, and replacement.
• Procedures for keeping all above ground supports and anchors functioning as specified.
• Recognizing and reacting to abnormal operating conditions.
ASME – 0971 Installation and Maintenance of Casing Spacers, Vents and Seals
Objectives
• Installation of casing spacers, vents, and seals.
• Evaluation of casing spacers, vents, and seals.
• Repair/replacement of casing spacers, vents, and seals.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Trench safety.
• Inspecting backfill materials.
• Soil classification.
• Backfilling procedures.
• Proper pipe support.
• Soil compaction methods.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Properly preparing the pipe surface for coating application.
• Applying epoxy and paint coatings by brush or roller.
• Inspecting applied coatings for defects.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Properly preparing the pipe surface for coating application.
• Applying epoxy and paint coatings by sprayer.
• Inspecting applied coatings for defects.
• Recognizing and reacting to abnormal operating conditions.
Course Description
This course discusses surface preparation and application or repair of coatings using a variety of hot and cold wrap-
type solutions, including shrink wrap, wax, hot tar, tar mastic, tape, and epoxy melt stick.
Objectives
• Properly preparing the pipe surface for coating application.
• Coating application.
• Inspecting applied coatings for defects.
• Recognizing and reacting to abnormal operating conditions.
ASME – 1021 Apply or Repair Internal Coating Other Than By Brushing, Rolling or Spraying
Objectives
• Surface preparation requirements.
• Application of internal coating by a method other than brushing, rolling or spraying.
• Internal coating inspection and repair requirements.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Liner installation and repair requirement.
• Cleaning and preparing internal pipe surface.
• Liner installation methods and procedures.
• Visual inspection requirements.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Selecting and preparing clamp and sleeve.
• Preparing pipe for clamp and sleeve installation.
• Installation of clamp and sleeve.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Requirements for selecting weld type sleeves.
• Proper preparation of sleeves and pipe surface.
• Fit-up of weld type repair sleeves.
• Recognizing and reacting to abnormal operation conditions.
Objectives
• Sleeve selection and preparation requirements.
• Sleeve installation procedures.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Wall thickness requirements.
• Removal of defects by grinding.
• Measuring wall thickness.
• Recognizing and reacting to abnormal operating conditions.
Course Description
Tapping is the process of creating an opening in a pipe. Tapping operations may be required as part of pipeline
repair, segment replacement, or facility abandonment. Taps are also required in the connection of a new service
branch, bypass creation, or installation of other system devices. This course covers tapping of a pipeline with a tap
diameter of 2 inches and less.
Objectives
• Identify tapping safety requirements and precautions, as well as personnel qualifications.
• Understand requirements for line tapping preparation, including pipe measurements and inspections.
• Perform excavations, line verification, and tapping procedures.
• Recognize and properly react to abnormal operating conditions.
Objectives
• Required equipment to perform tapping and overview of basic operation.
• Tapping safety requirements and precautions, as well as personnel qualifications.
• Requirements for line tapping preparation, including pipe measurements and inspections.
• Performing excavations, line stopping, and tapping procedures.
• Recognizing and reacting to abnormal operating conditions.
are tasks outside the scope of this course. This course discusses tapping a pipe with an already installed fitting that
contains a built-in cutter.
Objectives
• Identifying tapping requirements.
• Performing the tap.
• Isolating the tap.
• Recognizing and reacting to abnormal operating conditions.
ASME – 1111 Tapping Cast and Ductile Iron Pipe, and Low Pressure Steel Pipe
Objectives
• Identify tapping requirements.
• Install and remove tapping equipment.
• Perform tapping operations.
• Install threaded fittings and/or isolation plugs.
• Recognize and react to abnormal operating conditions.
Objectives
• Identify notification requirements.
• Complete notifications.
• Verify pipeline segments.
• Monitor pressure.
• Install and remove bags and stoppers.
• Recognize and react to abnormal operating conditions.
Objectives
• Identify the requirements for stopping flow with a stopple.
• Describe how to identify segments that require stopping.
• Discuss the notifications that must be made before stopping a pipe.
• Describe how to install a stopple.
• Describe how to monitor pressure while the pipe is stopped.
• Describe how to remove a stopple.
• Discuss how to recognize and react to anticipated conditions and abnormal operating conditions.
• List documentation requirements.
Objectives
• Perform selection, installation, and removal of squeeze tools.
• Identify the correct parties to notify in case of pipeline shutdown.
• Ensure system pressure requirements are maintained.
• Purge pipeline as appropriate.
• Recognize and react to Abnormal Operating Conditions (AOCs).
• Create and maintain appropriate records and documentation.
Objectives
• Select, install and remove squeeze-off tools.
• Properly identify and notify affected customers of pipeline shutdown.
• Ensure system pressure requirements are maintained.
• Purge pipeline as appropriate.
• Recognize and react to Abnormal Operating Conditions (AOCs).
• Complete and maintain proper documentation and records.
ASME – 1161 Installation of Customer Meters and Regulators – Residential and Small
Commercial
Objectives
• Identify the components that comprise a meter set, including meters, regulators, and relief valves.
• List location considerations for proper installation and protection from damage of meter sets.
• Follow general meter set installation requirements.
• Execute correct procedures for the installation of customer meters, regulators, and where required, relief
valves.
• Determine correct procedures for the testing of installed customer meters, regulators, and relief valves.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identify commercial and industrial customer meter set components and functions.
• Comprehend proper meter selection and installation requirements.
• Perform installation and testing procedures.
• Recognize and react to abnormal operating conditions.
ASME – 1181 Installing and Maintaining Customer Pressure Regulating, Limiting, and Relief
Device – Large Commercial & Industrial
Objectives
• Recognize pressure requirements and devices implemented to maintain correct pipeline pressures.
• Identify installation location and material requirements.
• Perform installation, inspection, and maintenance procedures.
• Understand and perform set point verification and pressure testing.
• Recognize and react to abnormal operating conditions.
Objectives
• Visually inspect service valves.
• Perform maintenance procedures on service valves.
• Isolate a valve.
• Remove and replace a valve.
• Recognize and react to anticipated conditions and abnormal operating conditions.
• List documentation requirements.
Objectives
• Temporary isolation of service lines and service discontinuance.
• Isolating a service line or discontinuing service.
• Recognizing and reacting to anticipated conditions and abnormal operating conditions.
• Documentation requirements.
Objectives
• Identify requirements for conducting an odor intensity test.
• Describe how to perform an odorometer test.
• Discuss how to recognize and react to abnormal operating conditions that may be encountered when
performing an odorometer test.
• Explain documentation requirements.
Objectives
• Identify requirements for odorizer inspection, testing, preventive and corrective maintenance.
• Check test equipment for proper operation.
• Visually inspect an odorizer.
• Explain odorizer evaluations.
• Perform preventive and corrective maintenance on an odorizer.
• Check odorant concentration.
• Adjust oderant output.
• Identify proper documentation requirements.
• Recognize and react to abnormal operating and anticipated conditions.
Course Description
This course discusses the investigation of reported or discovered leaks inside a building in relation to emergency
response. This course also includes information on the initiation of precautionary actions (make safe procedures).
Repairing, proving the integrity of customer piping, and lighting customer utilization equipment is NOT included.
Objectives
• Identifying investigation requirements.
• Performing test equipment checks.
• Initiating precautionary actions.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identifying investigation requirements.
• Inspecting and testing gas detection equipment.
• Initiating precautionary actions.
• Performing outside leak investigation.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Hazardous liquid leak investigation requirements.
• Overview of precautionary actions ("Make-Safe" procedures).
• Procedures for performing a hazardous liquid leak investigation.
• Potential problems and AOCs encountered during an investigation.
Objectives
• Identify the main types of natural gas facilities.
• List and describe various leakage survey methods.
• Identify the requirements for leakage survey, including locations, frequency, and documentation.
• Describe how to perform gas detection equipment checks.
• Explain how to perform a walking gas leakage survey.
• Describe Make-Safe procedures.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Identify mobile leakage survey requirements.
• Perform an FI unit performance check.
Objectives
• Identify mobile leakage survey requirements.
• Perform an OMD performance check.
• Conduct a mobile leakage survey using an OMD.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• One-Call requirements.
• Selecting a locating method.
• Testing and using locating equipment.
• Visually inspecting the locate area.
• Performing a locate.
• Placing temporary markers.
• Recognizing and reacting to abnormal operating conditions.
Objectives
• Line marker requirements.
• Location, placement and installation of line markers.
• Recognizing Abnormal Operating Conditions associated with line markers.
ASME – 1311 Inspect Pipeline Surface Conditions – Patrol Right of Way or Easement
Objectives
• Pipeline safety standards.
• Natural gas and liquid pipeline patrol methods, requirements and preparation.
• Recognizing and reacting to abnormal operating conditions.
ASME – 1321 Damage Prevention During Excavation Activities By or On Behalf of the Operator
Objectives
• One-Call notification procedures.
• OSHA requirements and "best practices."
• Typical excavation hazards.
• Procedures for locating and properly marking buried facilities prior to excavation.
• Measures for exposing buried pipe before excavating.
• Damage prevention techniques and excavation standards.
• Recognizing and reacting to abnormal operating conditions.
ASME – 1331 Damage Prevention Inspection during Third Party Excavation of Encroachment
Activities as Determined Necessary by Operator
Objectives
• Damage prevention inspection requirements.
• Identifying when leakage surveys or system patrolling should be performed.
• Monitoring area for settlement during and after excavation activities.
• Verifying system integrity during and after excavation activities.
• Recognizing and reacting to abnormal operating conditions.
ASME – 1341 Provide or Assure Adequate Pipeline Support during Excavation Activities
Objectives
• Identify basic requirements for pipeline support.
• Understand different types of pipeline support systems.
• Describe installation, inspection, and removal requirements.
• Enact excavation / trench safety precautions.
Objectives
• Verification requirements.
• Inspection of vaults, ventilating equipment, vault cover, sufficient drainage and structure.
• Maintenance tasks for vaults.
• Recognizing and reacting to abnormal operating conditions.
ASME – 1361 Station Emergency Shutdown System – Inspection, Testing and Corrective
Maintenance
Objectives
• Identify emergency shutdown system requirements.
Objectives
• Identify the requirements for a gas pipeline System Control Center operations.
• Describe how to monitor pressure conditions from the System Control Center.
• Describe how to determine any required pressure adjustments.
• Discuss what notifications might be necessary before adjusting pressure.
• Discuss remote adjustments to:
- Compressor operating parameters
- Pressure regulator set points
- Valves
• Describe how to direct manual adjustments.
• Describe how to verify that adjustments resulted in the system operating within required parameters.
• Discuss documentation requirements.
• Describe how to recognize and respond to anticipated and abnormal operating conditions.
ASME – 1381 Operate Gas Pipeline – Local Facility Remote – Control Operations
Objectives
• Identify the requirements for a gas pipeline local facility remote-control operations.
Objectives
• Monitor requirements for parameters such as pressure, temperature, and flow.
• Determine any required adjustments to system operations.
• Verify what notifications might be necessary before adjusting system operations.
• Identify requirements for making adjustments remotely and manually.
• Verify that adjustments resulted in the system are operating within required parameters.
• Review documentation requirements.
• Recognize and respond to anticipated and abnormal operating conditions.
ASME – 1401 Operate Liquids Pipeline – Local Facility Remote – Control Operations
Course Description
Monitoring and controlling pipeline operations helps ensure the safety of the public and the environment. It also
protects company assets. Upon completion of this course, you will be able to identify the requirements for local
facility remote-control operations of a liquid pipeline.
Objectives
• Requirements for monitoring pressure, temperature, and flow.
• Required adjustments to bring local facility operations within prescribed parameters.
• Notifications required before stopping, starting, or adjusting settings.
• Requirements for making adjustments remotely or directing manual adjustments for pumps, auxiliary
equipment, regulating equipment, or valves.
• How to verify that adjustments resulted in the system operating within required parameters.
• Documentation requirements.
• How to recognize and respond to anticipated and abnormal operating conditions.
Objectives
• Identify the requirements for conducting an indirect inspection.
• Explain how to check test equipment, and describe potential problems.
• Describe indirect inspection techniques.
• Discuss how to recognize and react to potential abnormal operating conditions.
• List documentation requirements.
Course Description
Corrosion is a constant threat to pipeline systems. Direct examinations test pipeline integrity and the threat of
corrosion. Done, properly, direct examinations contribute to overall safety of the pipeline.
Objectives
• Identify the requirements for conducting a direct examination.
• Check test equipment and recognize potential problems.
• Perform direct examination techniques.
• Recognize and react to potential abnormal operating conditions.
• Describe documentation requirements.
Objectives
• Prepare for pigging lines out-of-service
• Off-line pigging operations
• Abnormal Operating Conditions
and receiving pigs for lines in-service in order to clean, inspect, batch and plug pipelines for effective and efficient
operation.
Objectives
• Perform pipeline pigging operations.
• Identify pig types and pigging components.
• Recognize operator responsibilities.
• Implement certain pigging activities.
• Recognize and react to abnormal operating conditions.
Objectives
• Identify code requirements, proper purging procedures, and potential hazards.
• Perform pre-purge, purge, and post-purge activities.
• Recognize different purge factors such as pressure, rate, velocity, time, and mediums.
• Identify appropriate purging equipment.
• Properly purge pipelines in-and-out of service.
• Recognize and react to anticipated and abnormal operating conditions.
Objectives
• Recognize different types and characteristics of hydrocarbon liquids.
• Recognize different types and characteristics of hydrocarbon liquids.
• Identify appropriate hazardous liquid purge procedures and how to minimize potential hazards.
• Be aware of proper purging reasons, requirements, preparations, and precautions.
OSHA Library
Objectives
• Provide a brief overview of the purpose and history of OSHA.
• Describe how OSHA determines and sets standards.
• List reasons for OSHA inspections and describe inspection procedures.
• Explain requirements for correcting violations.
Objectives
• Describe the purpose and task of OSHA’s HCS.
• Identify the changes and updates associated with the adoption of the Globally Harmonized System (GHS).
• Identify each category for physical and health hazards.
• Recognize the appropriate SDS, labels and pictograms for hazard identification and communication.
Objectives
• Understand how to read hazard labels.
• Understand safe work practices.
Objectives
• Understand the importance of responding to hazmat spills safely, quickly, and properly.
• Understand emergency response procedures.
• Learn how to clean up spills.
• Properly select the appropriate clean up materials and containers for spills.
• Learn to correctly label containers.
Objectives
• Define what asbestos is and describe the most common types.
• Recognize ACM in your work area.
• Describe health effects of asbestos.
• Identify uses and locations of asbestos.
• Define friable and non-friable asbestos.
Objectives
• Describe mandatory safety standards which apply to horizontal directional drilling.
• Evaluate work site and identify precautions to take to eliminate hazards.
• List personal protection equipment requirements.
• Recognize and react to Abnormal Operating Conditions (AOCs).
Objectives
• List three diseases transmitted through contact through contact with blood.
• Understand methods to prevent exposure and the concept of universal precautions.
• Describe emergency procedures and steps to take when an exposure incident occurs.
Objectives
• Understand where cadmium can be found.
Objectives
• Be able to list the elements of the fire tetrahedron.
• Explain the five classifications of fuel sources that sustain fire.
• Describe the different types of fire extinguishers and the fuel sources on which they can be safely used.
• Understand the fire extinguisher inspection responsibilities.
• Know the rules for fighting fires, including the P.A.S.S. system.
Objectives
• State why the rescuer needs to work safely.
• Evaluate wounds.
• Describe treatments for the types of wounds.
• Identify symptoms.
Course Description
Falls account for a large number of workplace accidents each year. In 2006, there were 809 fatal falls, which was the
third highest total since 1992. A vast majority of fall accidents can be prevented by identifying fall hazards,
providing adequate training, and enforcing the use of fall protection systems.
Objectives
• Fall hazard identification.
• Components and usage of fall protection systems.
• Training requirements.
• General fall safety tips.
Objectives
• Know potential respiratory hazards.
• List the types of respirators.
• Describe the proper use of respiratory protection equipment.
• Select the appropriate cartridge.
• Perform fit tests.
• Understand the proper care and maintenance of respirators.
Objectives
• Describe the difference between ionizing and non-ionizing radiation.
• Describe the potential health effects of Radio frequency radiation exposure.
• Identify different types of transmitters and what they are used for.
• Recognize Radio frequency signage and describe what each individual sign means.
Objectives
• Forklift types and components.
• Forklift inspection.
• Operational hazards.
• Safe practices.
Objectives
• Describe general tool safety practices.
• Describe hand tool safety practices.
• Describe general power tool safety practices.
• Describe specific power tool safety practices.
• Describe specific tool safety practices.
Objectives
• Perform a hazard assessment of the job site.
• Identify proper ergonomics for the job.
Explain proper wrenching technique.
UGE Library
Objectives
• Identify the benefits and uses of natural gas and electricity, and the process of production to delivery.
• Recognize the characteristics and hazards of natural gas and electricity.
• Determine how natural gas and electricity are harnessed, and how to safely work around them.
Objectives
• Describe how the energy sources of natural gas and electricity have changed throughout history.
• Identify the steps involved in the energy generation-delivery process.
• Determine how energy companies generate revenues, and the role that billing plays in this process.
• Identify the basic businesses in the energy process and how they have evolved.
• Explain the purpose of ratemaking and why it is important.
undesirable. Typical HDD applications include: - Airports - Railroads - Highways - Harbors - Rivers - Wetlands –
Preserves
Objectives
• List the advantages of using HDD over other trenchless technologies.
• Describe the HDD process and the applicable work procedures required for the job.
• Identify HDD equipment and the requirements for predrilling preparation.
• Describe general safety procedures in the use of HDD equipment.
• Recognize and react to Abnormal Operating Conditions (AOCs) that may be encountered during the HDD
process.
Objectives
• Identify utility cross bores and the threat for certain hazardous events.
• Understand industry concerns for trenchless pipeline installation procedures.
• Locate useful resources in the prevention of utility cross bores.
• Recognize practices and procedures that mitigate and prevent utility cross bores.
• Perform cross bore prevention best practices.
Objectives
• Explain the importance of good customer service.
• List the characteristics of a professional appearance.
• Identify importance aspects of the service order.
• Describe how to properly handle appointments.
• Identify good and bad communication styles.
• Explain the best way to deal with unhappy customers.
• Describe steps to ensure customer satisfaction.
Objectives
• Define and explain the importance of an effective Tailgate meeting.
• Identify the items that should be discussed at a Tailgate meeting.
• Describe the components needed to complete a Tailgate form.
• Determine how to evaluate Tailgate meetings.
Objectives
• Identify the applicable procedures to be followed to prevent excavation damages to underground utilities.
• Determine and demonstrate the required excavation procedures for the prevention of utility outages.
• Recognize hazards at the excavation site and determine the appropriate safety equipment and procedures
to protect yourself and the public from harm.
Objectives
• Define the characteristics of a protected wetland or waterway.
• Determine which wetlands and waterways are protected.
• Recognize which regulatory agencies manage and regulate water resources.
• Describe precautions that must be taken to protect a wetland or waterway during any type of construction
activity.
• Identify accepted waterway protection practices.
Objectives
• Recognize shift-work fatigue.
• Identify the effects of shift-work fatigue.
• Apply good practices for mitigating fatigue.
Objectives
• Recognize shift-work fatigue.
• Identify its effects.
• Apply good fatigue management and mitigation practices.
Objectives
• Define the terms and special employee roles related to railroad ROW work.
• Procedures for working on or near a railroad ROW.
• Safety precautions required for railroad ROW work.
• Recognizing and reacting to emergency situations.
Objectives
• Define the basic terms related to combustion air.
• Identify the differences between complete and incomplete combustion.
• List the problems that could occur from incomplete combustion.
• Identify the causes of carbon monoxide (CO).
• Listing the requirements of adequate combustion air.
Objectives
• Identify the difference between non-automatic pilots, automatic pilots, and electronic ignition systems.
• Identify the three types of automatic pilot burners.
• Identify the three types of flame sensors for automatic pilots.
• List the two types of electronic ignition systems.
• Testing an automatic pilot ignition to verify that it is operating correctly.
• Testing an electronic ignition system to verify that it is operating correctly.
Objectives.
• Identify the components of a typical gas burner.
• Describe the factors that affect the characteristics of a flame.
• Recognize burner problems caused by improper gas-air adjustment.
• How to correct burner problems caused by improper gas-air adjustment.
UGE-2313 Venting
Objectives
• Four purposes of venting.
• Six factors that affect venting system design and operation.
• Recognize different types of vents and their use.
• Proper installation of vents and vent connectors, in accordance with applicable code requirements.
• Proper procedure for a vent check.
Objectives
• Describe the possible causes and results of over or under pressurization.
• Identify the most common instruments used to measure gas pressure at the inlet riser, and describe the
advantages and drawbacks of each.
• Explain the use of company specific pressure measurement instruments to check inlet pressure when
establishing gas.
Objectives
• Identify the verification requirements for establishment or disconnection of gas service.
• How to perform the required checks necessary for the safe establishment or disconnection of gas.
• Describe the purpose of a shut-in test.
• Recognize the conditions when a shut-in test would be required.
• Explain how to determine the amount of gas flowing through a meter while conducting a shut in test.
• Determine how to light up or shut off gas.
• Describe the procedures involved in establishing or disconnecting gas.
Objectives
• Understand the function of substations and circuit breakers within an electric transmission and distribution
system.
• Understand substation and electric safety procedures and requirements.
• Understand testing equipment and procedures for circuit breaker timing and testing.
Objectives
• Describe safe practices for electric work.
• Understand the role of oil circuit breakers in the power system.
• Understand substation oil circuit breaker overhaul and maintenance guidelines.
• Understand types of oil circuit breaker failures.
• Recognize equipment and testing used in substation oil circuit breaker overhaul and maintenance.
Objectives
• Understand the functions of substations and oil circuit breakers.
• Understand oil circuit breaker types and components.
• Understand worker qualifications and safety requirements.
• Understand requirements for preparing oil circuit breakers for service or storage.
• Perform required testing on newly installed oil circuit breakers.
ELEC–01014 Inspections of Carrier & Communications: Wave Traps & Coupling Capacitors
Objectives
• Identify and define the main components of a power line carrier system.
• Identify and define electric and substation safety practices.
• Understand visual inspection requirements.
• Perform common tests performed on coupling systems.
ELEC–01020 Substation Batteries & Battery Chargers – Install, Maintain and Troubleshoot
Course Description
A substation battery is an important part of a substation control system. The battery enables the control system to
supply power to critical control, monitoring, communication and protective devices
Objectives
• Understand substation and battery hazards and regulations.
• Understand the battery and its function in a DC system.
• Describe battery and charger components.
• Understand required battery and charger testing.
• Perform general steps for battery and charger installation and repair.
Objectives
• Explain why substation control and interface equipment is required.
• Identify substation control and interface equipment.
• State what substation control equipment is used to control voltage or a specific fault.
• List the steps for performing routine in–service inspections of substation control and interface equipment.
Objectives
• Identify and define the main substation relay construction types and protective techniques.
• Identify and perform electric and substation safety practices.
• List basic maintenance requirements for various relay types.
• Define maintenance requirements for relay settings, programmable logic and communication components.
Objectives
• Understand substation safety.
• Understand capacitors.
• Identify steps that must be performed before starting work.
• Understand the requirements for testing capacitors.
• Identify steps that must be performed after the job has been completed.
Objectives
• Understand general requirements for working with voltage regulators and control panels, including
components and job safety.
• Identify steps that must be performed before starting work.
• Identify the steps required to perform the overhaul.
Objectives
• Understand transformer types, ratings and components.
• Understand transformer principles of operation.
• Display safe work practices during transport and installation.
• Understand installation locations, considerations and best practices.
• Understand inspection and test requirements and procedures.
Objectives
• Explain common transformer principles.
• List the tasks you must perform before and after entering the substation and control house.
• State the tasks you must perform when phasing a three–phase substation power transformer.
Note: This course covers phasing a three–phase substation power transformer. Phasing of single–phase
transformers is covered in detail in ELEC–02020 Pole Mounted Transformer Basics.
Objectives
• Understand transformer types, ratings and components.
• Understand transformer principles of operation.
• Display safe work practices during transport and installation.
• Understand general maintenance requirements and procedures.
Objectives
As it relates to liquid–filled transformers, upon completion of this course, you will:
Objectives
• Describe substation types, basic substation safety requirements, and power factor.
• Understand the basics of substation capacitors and reactors, including:
o Basic operating principles
o Hazards
o Ratings
o Classifications
Objectives
• Provide a definition of a substation.
• Describe how the NESC Rules apply to substations.
• List typical problems that may be encountered during substation inspection.
• Explain how an effective inspection program can help ensure that substations are safe and secure.
Objectives
There are two different designs used in the construction of substation transformers: dry–type and liquid–filled. As
it relates to the dry type transformer, this course provides information on:
Objectives
• Understand the role of a substation within a power transmission and distribution system.
• Know how circuit breakers are used within a substation and how they function.
• Describe four main types of circuit breakers.
• Describe common circuit breaker components.
Objectives
• Understand the function of a substation in a transmission and distribution system.
• Define safe practices within a substation.
• Describe the function of switches within a substation.
• Identify common switch types and uses.
Course Description
Substations are important links in all electric utility transmission and distribution systems. In addition, they are very
big investments for their owners. However, there is also a significant risk of injury for anyone working inside the
fence of a substation. That's why it's vital to know about the types of substations and their typical equipment before
you ever step inside a substation fence.
Objectives
• Describe and recognize the typical pieces of equipment that may be found in a substation yard.
• Describe and recognize the typical pieces of equipment that may be found in a substation's control house.
Objectives
• Understand the basic types and risks of a substation.
• Determine OSHA and NESC regulations that apply to substations.
• Identify typical problems encountered during substation work.
• Recognize safe work procedures for workers.
• The different maintenance philosophies commonly practiced and some common maintenance tests.
• Tasks to be performed prior to starting any maintenance activity.
• Maintenance tasks for common substation equipment.
Objectives
• Explain the two different maintenance philosophies.
• List common tests performed on substation equipment.
• State tasks that must be performed before starting any maintenance tasks.
• List the tasks for in service maintenance of common substation equipment.
Objectives
• List the basic troubleshooting steps.
• State the tasks you must perform before and after entering the substation and control house.
• List resolutions to common substation troubles such as no power, low and high voltage, fire and
unauthorized entry.
Objectives
• Identify the equipment and clothing required for climbing wood poles.
• List the steps for inspecting, fitting, and maintaining pole climbing equipment.
• List the steps for inspecting for a wood pole prior to climbing.
• Describe the basic techniques of pole climbing using the free hand and belted methods.
Objectives
• Understand types of distribution poles.
• Understand distribution pole equipment.
• Understand pole installation and maintenance, including inspection.
• Understand common pole setting tools.
• Understand personal protective equipment and work site safety.
Objectives
• Identify the equipment and clothing required for climbing steel poles and lattice towers.
• List the steps for inspecting and fitting climbing equipment.
• List the steps for inspecting steel poles and lattice towers prior to climbing.
• Describe basic steel pole and lattice tower climbing techniques.
ELEC–02010 Frame, Set, Install Anchors, and Guy Pole for De-energized Primary Distribution
Circuit
Objectives
Identify the necessary preparation steps and understand how to:
Objectives
Understand how to:
• Transformers
• Line capacitor banks
• Reclosers
• Voltage regulators
Objectives
• Understand the activities required to install transformers, line capacitor banks, reclosers, and voltage
regulators.
Objectives
Understand how to:
Objectives
Gain a basic understanding of:
Objectives
• Understand the activities required to safely remove transformers, voltage regulators, line reclosers and
capacitor banks.
Notes:
• For information on installing overhead (pole top) equipment, see the course: ELEC–02013 – Install Pole Top
Equipment on Energized Primary Distribution Circuits.
• For information on overhead equipment, see the course: ELEC–02301 – Overhead Equipment Recognition.
Objectives
• Understanding routine inspection.
• Identifying requirements for working safely.
• Understanding the components of a routine inspection.
Objectives
• Understand general procedures and guidelines for correctly and safely setting up equipment for various
energized overhead line tasks.
• Understand how to safely perform live-line tasks from an insulated bucket or platform.
• Identify hazardous conditions.
ELEC–02103 Glove and Hot Stick Use on Live overhead Distribution Lines
Objectives
• Identifying scope of work.
• Selecting appropriate PPE, equipment, and tools.
• Obtaining required work authorizations and permissions.
• Understanding clearances.
• Implementing Work Zone Protection.
• Recognizing and protecting against potential hazards.
Objectives
• Identify standard components used in overhead distribution systems.
• Understand applicable codes and standards.
• Understand general troubleshooting process and procedures.
• Understand how to recognize and react to abnormal operating conditions.
Objectives
• Understanding capacitors.
• Identifying steps that must be performed before starting work.
• Requirements for testing and replacement of capacitors.
• Identifying steps that must be performed after the job has been completed.
Objectives
• Describe key street lighting components.
• Describe the types of street light lamps available.
• Operation of street light controls, circuit operations, and street installation.
• Describe the steps to troubleshoot common street light issues.
• Explain the five patterns of light distribution and the four different cut-off types of light distribution.
Objectives
• Identify the equipment required for performing a pole top or bucket truck rescue.
• List the steps for performing a single person pole top rescue of an injured or ill line worker.
• List the steps for performing a single person bucket truck rescue of an injured or ill line worker.
Objectives
• Evaluating a storm plan.
• Describing storms and the areas in which they occur.
• Identifying the appropriate responses for the different types of storms.
• Responding to storm related outages.
Objectives
Understanding safety requirements and describing and recognizing typical equipment, including components of:
• Distribution infrastructure
• Electrical control
• Protective equipment
• Additional equipment
Objectives
• Understand electric safety practices and qualified personnel requirements.
• Identify working hazards and how to establish safe work zones.
• Understand switch functions, types, and operation.
• Understand how to use hot sticks and load break tools to open and close switches.
Course Description
Horizontal directional drilling (HDD) is a trenchless form of excavation that provides an environmentally sensitive
and efficient method of installing utilities in areas where conventional trenching isn't feasible or service impact is
undesirable. Typical HDD applications include: airports, railroads, highways, harbors, rivers, wetlands, and
preserves. This course discusses safety practices that should be followed during HDD operations.
Objectives
• List the advantages of using HDD over other trenchless technologies.
• Identify predrilling preparation requirements.
• Describe the HDD process.
• Identify HDD equipment.
• Describe general safety procedures in the use of HDD equipment.
• Recognize and react to Abnormal Operating Conditions (AOCs) that may be encountered during the HDD
process.
Objectives
• Perform general transformer maintenance tasks.
• Identify safe work practices during transformer maintenance.
• Recognize and react to abnormal operating conditions.
Objectives
Identify and understand:
• Where underground primary distribution systems are used and the basic components of an underground
primary distribution system.
• Tasks that are performed before starting the cable pull.
• Steps for pulling the cable.
• Steps involved to finish the job.
Objectives
• Identify the components of an underground distribution system.
• List the steps for setting up an underground primary cable pull job.
• List the steps required to pull cable into an underground primary distribution system.
• List the steps for finishing the primary underground cable pull.
• Where underground distribution systems are used and the basic components of an underground
distribution system.
Objectives
• Identify the components of an underground distribution system.
• List the steps for setting up a direct buried underground primary and secondary cable installation job.
• List the steps required to direct bury cable using the trenching and plowing methods.
• List the steps for finishing a direct buried cable installation job.
Objectives
• Underground distribution and safety basics.
• Underground conductors.
• Basics of splicing and terminating plastic cable.
Objectives
• Understand the basics of splicing.
• Identify steps that must be performed before starting work.
• Understand the steps required for splicing.
• Identify steps that must be performed after the job has been completed.
Objectives
• Describe the basic components of cable terminating.
• Discuss safety requirements.
• Recognize activities and safe work procedures performed before job begins.
• Describe the cable terminating process.
• Recognize steps required upon job completion.
Objectives
• Understand underground distribution and safety basics.
• Be familiar with underground conductors.
• Basics of cable repair and replacement.
Objectives
• Understand splicing safety regulations.
• Identify typical components.
• Describe splicing procedures.
Objectives
• Describe the basic component of cable terminating.
• Discuss safety requirements.
• Recognize activities and safe work procedures performed before job begins.
• Describe the cable terminating process.
• Recognize steps required upon job completion.
Objectives
• Understand the hazards associated with pad mount switchgear maintenance.
• Understand the safety qualifications and regulations for personnel and equipment.
• Identify the methods to properly de-energize and lock–out equipment.
• Understand how to inspect switchgear components.
• Understand how to repair faulty or improperly adjusted switchgear components.
Objectives
• Understand capacitors.
• Identify steps that must be performed before starting work.
• Understand requirements for testing padmount capacitor banks.
• Identify steps that must be performed after the job has been completed.
Objectives
• Identify types and causes of faults in underground power system cables.
• Understand guidelines for troubleshooting and inspecting power system cables when a fault occurs.
• Understand methods for locating, sectionalizing, and isolating faulted underground power system cables.
• Identify equipment used to locate and pinpoint cable faults.
Course Description
This course discusses underground safety during excavation.
Objectives
• Define Best Practices.
• Understand precautions to ensure safety and prevent damage.
• Understand One–Call System and how it works.
• Understand OSHA Standards.
• Understand Backfill, Composition and Restoration requirements.
Objectives
• Identify a closed or confined space and the requirements for electric and confined space workers.
• Understand a permit–required confined space and permit requirements.
• Understand the atmospheric and physical hazards involved in closed or confined space work.
• Identify methods for controlling confined space hazards.
• Understand requirements for rescue personnel.
Objectives
• Identify and understand the types of underground networks and systems.
Objectives
Understand:
NOTE: This course does not comprehensively cover all types of line construction equipment. It is important to be
personally aware of the differences in your company's construction standards and materials, as well as terminology.
Objectives
• Understand underground distribution systems.
• Identify safety requirements associated with URD systems.
Objectives
• Understand basic layouts of underground distribution systems.
• Identify underground distribution system components and equipment.
• Describe safety measures involved in working with underground systems.
Objectives
• Learn the definition and purpose of secondary connections.
• Know the hazards associated with high and low-voltage systems.
Objectives
• Recognize the different secondary systems.
• Identify connectors, test equipment, and tools used when phasing or checking phase sequence.
• Define common phasing terms.
• State the tasks you perform before starting a phasing project.
• List the steps you perform when phasing services together and checking phase sequencing.
Objectives
• Explain transformer fundamentals.
• State the tasks you perform before starting a phasing project.
• List the steps you perform when phasing transformers and transformer banks.
• List the steps you perform when separating transformers and transformer banks.
The following courses provide additional information on primary distribution transformers:
o ELEC–02020 Pole Mounted Transformer Basics (Covers wiring banks in many different delta and
wye configurations.)
o ELEC–02013 Install Pole Top Equipment on Energized Primary Distribution Circuits
o ELEC–02060 Remove Overhead Line Equipment on Energized Circuits
Objectives
• Explain the differences between delta and wye secondary systems.
• State the tasks you perform before you start to locate the grounded leg.
• List the steps you perform when locating the grounded leg on a:
– Center tapped delta secondary system.
– Corner grounded delta secondary system.
Note: This course only covers locating the grounded leg on delta secondary systems. For detailed
information on how to connect primary distribution transformers to provide delta and wye secondary
service, refer to ELEC–02020 Pole Mounted Transformer Basics.
Objectives:
Identify:
• The purpose and importance of grounding components on a low voltage system.
• Electric hazards and worker qualifications for working on or near energized lines or equipment.
• The requirements and materials used; including grounding wire, electrodes, and connectors.
• The location of grounding components on pole–mounted and padmounted equipment in a low–voltage
system.
Objectives
• Recognize different secondary systems.
• List the basic troubleshooting steps.
• State the tasks you must complete before starting a troubleshooting job.
• Identify test equipment you use to troubleshoot secondaries.
• Explain the how to troubleshoot the following using a voltmeter and ohmmeter:
– Open phase
– Open neutral
– Grounded phase
Objectives
Understand how to:
Objectives
Understand how to:
Objectives
• Understand the procedures and guidelines for meter installation.
Objectives
• Understand procedures and guidelines for installing three phase self-contained meters.
• Understand required safety equipment and standard safety precautions.
• Recognize and react to abnormal operating conditions.
Objectives
Understand procedures and guidelines for inspection and maintenance of three phase self–contained A–base
meters.
• Procedures and guidelines for inspection and maintenance of three phase self-contained A-base meters.
• Required safety equipment and standard safety precautions.
• Recognize and react to Abnormal Operating Conditions.
Objectives
• Understand procedures and guidelines for transformer-rated meter installation for three phase service.
• Understand required safety equipment and standard safety precautions.
• Recognize problems and react to abnormal conditions.
Objectives
• Understand current and potential instrument transformer characteristics, components, terms, and
applications.
• Understand typical instrument transformer configurations for electric metering.
• Understand instrument transformer installation for single and three-phase metering.
• Understand instrument transformer safety.
Objectives
• Understand hazards associated with tampering and theft.
• Understand anti–tampering mechanisms.
• Understand common methods of meter tampering and energy diversion.
• Detect common forms of tampering and diversion.
• Recognize and react to abnormal operating conditions.
Objectives
Understand how to:
Objectives
• Procedures for responding to high bill complaints for single phase 2- or 3-wire, socket or A-base meter
installations.
• Basic meter operations and meter reading.
• The effects of appliance usage on energy consumption.
• Performing accuracy testing and meter maintenance.
Objectives
• Understand procedures for responding to high bill complaints for three phase self-contained, transformer
rated, socket or A-base meter installations.
• Basic meter operations and meter reading.
• The effects of equipment usage, equipment additions, and changes in weather on energy consumption.
• Perform accuracy testing and meter maintenance.
Objectives
Understand:
Objectives
Understand how to:
Objectives
• List the equipment used in a secondary network system.
• Identify electric distribution power flow through the distribution system.
• State the tasks you must complete before starting a maintenance or troubleshooting job.
• List the tasks for maintenance of common secondary network system equipment.
• Know the seven basic troubleshooting steps.
• Explain how to troubleshoot the following using a voltmeter and ohmmeter:
– Open phase
– Open neutral
– Grounded phase
Objectives
• Summarize electric distribution systems basics.
• Identify electric distribution power flow through the distribution system.
Course Description
Overhead power distribution systems are one component of the power grid used to safely and efficiently deliver
power to customers. These systems may be simple or complex, but learning the basics of the system will help
provide insight into how overhead distribution systems work. This course discusses basics of overhead electrical
power distribution systems.
Objectives
• Summarize electric distribution systems basics.
• Understand common overhead distribution equipment and functions.
• Identify electric distribution power flow through the overhead distribution system.
• Understand general overhead distribution layouts.
Objectives
• Summarize the basics of electric distribution systems.
• List common underground distribution equipment and functions.
• Understand electric distribution power flow through the underground distribution system.
• Identify general underground distribution layouts.
Objectives
Identify:
• The function of secondary network systems
Objectives
Understand:
• The basic requirements of a DA system.
• The benefits of a DA system.
• Various functions and applications of a DA system.
• Example configurations and functions of a DA system.
• Basic requirements for DA safety, security, testing, and maintenance.
Objectives
• Identifying natural gas characteristics.
• Describing the natural gas distribution process and safety concerns.
• Identifying electricity characteristics.
• Describing the electricity distribution process and safety concerns.
Objectives
• Describe the energy industry historical milestones.
• Identify the dynamics of the energy industry.
• Identify how energy companies generate revenues.
• Identify industry and company challenges.
• Respond to customer billing questions.
Objectives
Understand:
Course Description
Wetlands and waterways are valuable to humans, animals, and the environment. Wetlands and waterways support
life forms that are the basis of the food chain. These important resources also provide routes for transportation and
opportunities for recreation and education.
Objectives
Understand:
Objectives
Identify:
• Battery hazards and regulations
• The battery and its function in a DC system
• Battery and charger components
• Required battery and charger testing
the role of transformers in an electric distribution system. Then we seek to understand transformer principals of
operation. Next we learn the basic components of the different types of transformers. And finally, we familiarize
ourselves with the requirements of the location and mounting of transformers.
Objectives
Understand:
• The role of transformers in an electric distribution system.
• Understand transformer principles of operation.
• The basic components of pole-mounted, substation, and underground distribution transformers.
• Transformer mounting, location, and configuration requirements.
Objectives
Understand:
• Recloser construction and usage.
• Sectionalizer construction and usage.
• Recloser and sectionalizer types.
• Methods for equipment mounting.
• Maintenance and documentation requirements.
Objectives
Identify:
ELEC–09015 Arresters
Objectives
Identify:
• The purpose and function of arresters within an electric power system.
• The basic operating principles of common arrester types.
• Construction of some common arrester types.
• The location and application of arresters.
• The criteria used for arrester selection.
ELEC–09016 Capacitors
Objectives
Understand:
• Basics of capacitors.
ELEC–09017 Relays
Objectives
Identify and Define:
• Voltage regulators and their importance in an electric power system.
• Single–phase and three–phase voltage regulators.
• Common locations for voltage regulators within a distribution system.
• The basic components of a voltage regulator.
Objectives
Upon completion of this course you will be familiar with hot-stick construction and types, and be able to describe
the general procedures and guidelines for maintaining hot-line tools, including:
• Storage
• Inspection
• Cleaning
• Testing
Objectives
Identify:
Objectives
Understand:
Objectives
• Understand general guidelines for hand tool use.
• Understand guidelines for the use of wire grips.
• Understand how to use rigging components for moving and hoisting.
• Understand how to determine weight loads on lifting equipment.
Objectives
Understand the underground cable construction process and understand the use of:
• Trenching equipment.
• Duct preparation equipment.
• Manhole preparation equipment.
• Cable pulling and splicing equipment.
Course Description
Constructing distribution power lines can be dangerous. This course discusses OSHA's regulations regarding safety
and tool use, as well as the variety of protective equipment that is used.
Objectives
• OSHA's rules regarding overhead distribution line construction.
• Identify personal protective equipment and electrical protective equipment.
• Perform general maintenance and care of hand tools, hydraulic tools, and derrick trucks.
Objectives
Understand how to:
Objectives
Understand:
Objectives
Understand:
Objectives
Understand:
Course Description
For over 35 years, the Occupational Safety & Health Administration (OSHA) has been responsible for assuring safe
and healthful conditions for working men and women. Standards created by the agency have successfully reduced
injuries, illnesses, and deaths in the workplace.
Objectives
• Provide a brief overview of the purpose and history of OSHA.
• Describe how OSHA determines and sets standards.
• List reasons for OSHA inspections and describe inspection procedures.
• Explain requirements for correcting violations.
Objectives
• State why the rescuer needs to work safely.
• Evaluate wounds.
• Describe treatments for the types of wounds.
• Identify symptoms.
Objectives
• List the elements of the fire tetrahedron.
• Explain the five classifications of fuel sources that sustain fire.
• Describe the different types of fire extinguishers and the fuel sources on which they can safely be used.
Objectives
• Understand how to read hazard labels.
• Understand safe work practices.
Objectives
• Understand the importance of responding to hazmat spills safely, quickly, and properly.
• Understand emergency response procedures.
• Learn how to clean up spills.
• Properly select the appropriate clean up materials and containers for spills.
• Learn to correctly label containers.
Objectives
• List three diseases transmitted through contact through contact with blood.
• Understand methods to prevent exposure and the concept of universal precautions.
• Describe emergency procedures and steps to take when an exposure incident occurs.
Objectives
• Describe the difference between ionizing and non-ionizing radiation.
• List the potential health effects of Radio frequency radiation exposure.
• Identify different types of transmitters and what they are used for.
• Recognize Radio frequency signage and describe what each individual sign means.
Objectives
Understand:
Objectives
• Identify procedures for de-energizing distribution lines and equipment.
• Identify procedures for transferring an electric clearance.
• Identify procedures for releasing an electrical clearance and re-energizing distribution lines and equipment.
ELEC–11010 Clearances
Objectives
• Understand the use of sag charts.
• List basic clearances.
Course Description
This course discusses the inspection and safe operation of various aerial lift trucks in and around easements. The
aerial lift trucks that will be discussed are bucket trucks, boom trucks, and digger derricks. This course also covers
recognition of related hazards and safe operating practices of operating and working near aerial lift trucks at the
work site.
Objectives
• Identify key components of a bucket truck, boom truck, and digger derrick.
• Recognize the potential hazards associated with operating and working near a lift truck.
• Perform pre-operating, operating, walk around, work site and PPE inspections.
• Safe operating practices of a bucket truck, boom truck, and digger derrick.
ELEC–11013 Ferroresonance
Objectives
• What ferroresonance is.
• How ferroresonance can be identified.
• How ferroresonance occurs.
Objectives
• Correctly identify the importance of correct usage of personal protective equipment for electrical workers.
• Correctly identify fall protection equipment as required by OSHA for electrical workers.
• Correctly identify the typical insulating safety tools and equipment, and their characteristics and uses as
required by OSHA.
Objectives
Understand:
Objectives
• Understand the hazards encountered when working with overhead circuits.
• Understand the importance of grounding and establishing equipotential zones.
• Identify the steps for installing personal protective grounds for several overhead distribution circuit
scenarios.
• Identify the steps for installing personal protective grounds for several overhead transmission circuit
scenarios.
Objectives
• Understand hazards encountered when working with underground circuits.
• Understand the importance of grounding and establishing equipotential zones.
• Identify steps for installing personal protective grounds for several underground circuit scenarios.
• Identify special considerations for setting up personal protective grounds for underground circuits.
Objectives
• Describe what Arc Flash is.
• Identify the basic characteristics of Arc Flash.
• Analyze and evaluate Arc Flash situations.
• Identify Arc Flash clothing and equipment requirements.
Objectives
• Understand dangers associated with electricity.
• Understand potential hazards associated with the distribution and use of electrical power.
• Understand appropriate safety precautions to take in the event of an electrical hazard.
• Understand safe working practices when working around electric equipment.
• Recognize and react to abnormal operating conditions.
Objectives
Understand:
Objectives
• Perform an operational check of the cable route tracing equipment.
• Verify the scope of the locate request.
• Visually inspect the locate area.
• Locate and mark the facility(ies).
• Recognize and respond appropriately to Abnormal Operating Conditions.
ELEC–11202 Backfeed
Objectives
• Recognize common causes and risks of unintentional re-energizing and backfeed.
• State the risks associated with unintentional re-energizing and backfeed.
• Avoid backfeed hazards.
• Identify possible causes of backfeed.
• Identify causes of backfeed in electric metering.
Objectives
Understand:
Objectives
• The different types of graphic documents used.
• Where each type of document is used.
• Advantages and limitations of various documents.
• How to managing graphic documents.
• Document problems.
Objectives
• Describe an effective Tailgate meeting.
• Identify items that should be discussed at a Tailgate meeting.
• Complete a Tailgate form.
Objectives
• Explain the importance of good customer service.
• List characteristics of a professional appearance.
• Identify importance aspects of the service order.
• Describe how to properly handle appointments.
• Identify good and bad communication styles.
• Explain the best way to deal with unhappy customers.
• Describe steps to ensure customer satisfaction.
Objectives
• Identify the following equipment: slings; block and tackle; chain, strap, and capstan hoists.
• Discuss inspecting the equipment listed above.
• Describe basic rigging using single and multiple blocks.
• Calculate the load on a block and fall line.
Objectives
Understand:
Objectives
• Identifying trees and branches located within ideal utility clearances.
• Performing tree trimming procedures using natural pruning methods.
• Working safely near electrical conductors.
Objectives
• Recognize worker fatigue.
• Identify the effects of fatigue.
• Apply good practices for fatigue mitigation.
ELEC–12611 Fatigue Awareness & Mitigation for System Operators: Management Strategies
Objectives
• Recognize worker fatigue.
• Identify the effects of fatigue.
• Apply good practices for fatigue mitigation..
LDH-HMM03 Budgeting
Concepts
• Budgeting Overview
• Types of Budgets
• Approaches to Budgeting
• How to Categorize Expenses
• Preparing an Operating Budget—Goals and Assumptions
• Preparing an Operating Budget—Forecasting Sales and Revenues
• Preparing an Operating Budget—Cost of Goods Sold, SG&A, and Operating Income
• Capital Budgets
• Capital Budgeting
• Capital Budgeting Techniques
• Sensitivity Analysis
• Variance in Budgeting
• Linking the Budget to the Balanced Scorecard
Objectives
• Understand what budgets are and how the budgeting process works.
• Prepare different types of budgets.
• Create "what if" scenarios.
• Monitor and evaluate budget performance.
Concepts
• Business Case Basics
• Defining the Opportunity
• Identifying Alternatives
• Gathering Data and Estimating a Time Frame
• Analyzing Your Data
• Sample Case Analysis
• Choosing a Solution and Assessing Risks
• Creating a High-Level Implementation Plan
• Communicating Your Case
Objectives
• Clearly define the opportunity you'll want to address in your business case.
• Identify and analyze a range of alternatives.
• Recommend one option and assess its risks.
• Create a high-level implementation plan for your proposed alternative.
• Communicate your case to key stakeholders.
Concepts
• The Business Plan Overview
• Shaping the Process
• The Structure of the Business Plan
• Opening Sections
• The Executive Summary
• The Business Description
• The Business Environment Analysis
• Industry Background
• The Marketing Plan
• The Operations Plan
• The Management Summary
• The Financial Plan
• Attachments and Milestones
Objectives
• Learn the kinds of information that need to be contained in a successful business plan.
• Present that information so that your readers get what they need and understand quickly what you're
asking of them.
Concepts
• What Is Career Development?
• Taking Charge of Your Career
• Knowing Yourself
• Clarify Your Work Values
• Assess Your Skills
• Finding Development Opportunities at Your Company
• Helping Others Manage Their Careers
• Frequently Asked Questions
Objectives
• Identify your core business interests, work reward values, and skills.
• Identify the career opportunities within your current role or organization that will let you express those
interests, achieve those rewards, and use or develop those skills.
• Benefit from career-development resources and processes like career counselors, mentors, networking,
informational interviewing, and professional development reviews.
• Help others manage their careers.
Concepts
• The Dimensions of Change
Objectives
• Recognize the different types of change programs observed in organizations.
• Prepare your unit or group to become change-ready.
• Understand a systematic approach for creating and implementing change.
• Recognize the importance of communicating throughout all phases of a change effort.
• Understand and address people's reactions to change.
• Take care of yourself during a change program.
LDH-HMM05 Coaching
Concepts
• Coaching Overview
• The Coaching Process
• Preparation
• Initial Discussion
• Ongoing Dialogue
• Follow Up
• Strengthening Your Coaching Skills
Objectives
• Recognize that coaching is an ongoing, two-way process that takes place as the need or opportunity arises.
• Implement a four-step process to prepare for and lead effective coaching sessions.
• Conduct coaching sessions using a variety of coaching techniques.
• Provide ongoing support and follow-through for the person being coached.
• Strengthen your coaching skills.
Concepts
• What Is a Crisis?
• Avoiding the Crisis
• Preparing to Manage the Crisis
• Recognizing the Crisis
• Containing the Crisis
• Resolving the Crisis
• Learning from the Crisis
• Managing Yourself During the Crisis
• Frequently Asked Questions
Objectives
• Avoid a crisis through planning.
• Prepare to manage crises you can't avoid.
• Recognize a crisis and contain it before it spreads even further.
• Resolve a crisis in the most effective way.
• Learn from past crises.
• Take care of yourself during a crisis.
Concepts
• Facts about Customers and Loyalty
• Targeting the Right Customers
• How Loyalty Affects Profitability
• Building Employee Capability
Objectives
• Understand the service profit chain—and in particular the interrelationships among customer.
• Satisfaction, customer loyalty, employee capability, and company profitability.
• Build and refine a process for delivering extraordinary value to these key customers.
Concepts
• Decision-Making Overview
• Setting the Stage
• Recognizing Obstacles
• Framing the Issue
• Generating Alternatives
• Evaluating Alternatives
• Making the Decision
• Communicating the Decision
• Implementing the Decision
• Assessing the Decision-Making
• Ethics and Decision Making
Objectives
• Crate a context for making successful and ethical business decisions.
• Identify common obstacles that stand in the way of effective decision making.
• Assess the underlying issues related to the decision.
• Generate and evaluate multiple alternatives.
• Make a final decision.
• Communicate and implement the decision.
LDH-HMM07 Delegating
Course Description
Learn how to choose what to delegate, match employee and delegated assignment, and set the stage for success by
both developing your employees and freeing up your time for critical managerial tasks.
Concepts
• What Is Delegating?
• Guidelines for Effective Delegating
• Approaches to Delegation
• Preparing to Delegate
• Making the Assignment
• Monitoring a Delegation
• Handling Obstacles
• After the Assignment Is Complete
• Frequently Asked Questions
Objectives
• Use different approaches to delegating.
• Use different methods to select the right person for the job.
• Support, monitor, and track the assignment.
Concepts
• Why Develop Employees?
• Addressing Developmental Needs
• Acknowledge Employee Differences
• Using the Performance and Potential Grid
• Keeping Top Employees Motivated
• Growing Competent Employees
• Acting on Underperformers
• The Career Development Discussion
Objectives
• Understand why employee development is critical to business success.
• Recognize your role in developing employees.
• Evaluate your employees' individual developmental needs.
• Motivate top employees, grow solid contributors, and act decisively on underperformers.
• Conduct successful career development discussions.
Concepts
• What Are Difficult Interactions?
• Causes of Difficult Interactions
• To Manage a Difficult Interaction—Or Let It Go?
• Assessing the Facts
• Identifying the Emotions
• Dealing with Threats to Your Self-Image
• Solving the Problem
• Managing Difficult Interactions
Concepts
• A Difficult Moment
• The legal implications of dismissals
• How effectively do dismissals solve the problem?
• Taking Care of Yourself During a Dismissal
• Understanding the Grounds for a Dismissal
• Considering Alternatives
• Handling a Dismissal Professionally
• Handling the Details After a Dismissal
• Leading Your Team After a Dismissal
• Learning from a Dismissal
• Key Terms
• Frequently Asked Questions
LDH-HMM12 Diversity
Concepts
• What Is Diversity?
• Thinking Differently About Differences
• Handling Diversity-Related Conflict
• Fostering an Inclusive Environment
• Tapping Diversity's Value
• Recruiting a Diverse Team
• Retaining Diverse Employees
• Understanding Culture
• Communicating Across Cultures
Concepts
• Defining Workplace Ethics
• Making Ethical Decisions: Why You Need a Framework
• Gathering and Analyzing the Facts
• Considering the Consequences
• Testing Your Decision
• What Are a Manager’s Ethical Responsibilities?
• Understanding Why Good Managers Behave Unethically
• Making Ethical Decisions Across Borders
Concepts
• What Is Feedback?
• Deciding When and How to Deliver Feedback
• Giving Feedback Effectively
• Receiving Feedback Openly
• Customizing Feedback
• Providing Upward Feedback
• Managing Barriers to Feedback
• Acting When Feedback Calls for Change
• Frequently Asked Questions
Concepts
• Monitoring Financial Health
• The Income Statement
• The Balance Sheet
• The Cash Flow Statement
• Comparing the Three Financial Statements
• Measuring Financial Health
• The Budget Process
• Preparing a Budget
• Articulating Your Assumptions
• What Is Cost/Benefit Analysis?
• Return on Investment and Payback Period
• Net Present Value and Internal Rate of Return
• Sensitivity Analysis
Concepts
• Doing Business Across Borders
• Defining Culture
• Building Your Cultural Intelligence
• Establishing Trust
• Negotiating Across Cultures
• Overcoming Language Barriers
• Surmounting Challenges of Physical Distance
• Aligning a Global Team
Concepts
• Goal Setting: An Overview
• Setting SMART Goals
• Developing Unit Goals
• Developing Individual Goals
• Maximizing Goal Success
• Accomplishing Goals
• Evaluating Goals
LDH-HMM14 Hiring
Concepts
• Hiring Overview
• Defining Job Requirements
• Recruiting Promising Candidates
• Preparing to Interview
• Conducting the Interview
• Maintaining Control of the Interview
• Asking Effective Questions
• Asking Personal Questions
• Evaluating Candidates
• Making the Offer
Concepts
• The Manager's Role
• What Are Creativity and Innovation?
• Key Misconceptions
• Five Steps in the Creative Process
• Characteristics of Creative Groups
• Different Thinking Styles
• Building Intellectual Diversity
• Fostering Creative Abrasion
• Enhancing the Psychological Environment
• Enriching the Physical Environment
• Divergent Thinking Techniques
• Convergence Techniques
Concepts
• Innovation and Innovators
• Developing an Inspiring Vision of Your Innovation
• Identifying Stakeholders
• Cultivating Your Informal Support Network
• Building a Business Case
• Communicating with Stakeholders
• Managing Resistance to New Ideas and Change
• Staying Passionate About Your Innovation
Concepts
• What Is a Layoff?
• Taking Care of Yourself Through a Layoff
• Understanding the Grounds for a Layoff
• Deciding Whom to Lay Off
• Communicating a Layoff to Employees
• Informing Employees Who Are Being Laid Off
• Helping Displaced Workers After a Layoff
• Managing Layoff Survivors
• Leading Your Team After a Layoff
• Learning from a Layoff
• Key Terms
• Frequently Asked Questions
Concepts
• What Leaders Really Do
• Skills and Characteristics of Leaders
• Adapting Your Leadership Style
• Crafting a Vision That Others Will Follow
• Aligning People Through Successful Communication
• Motivating Others
• Energizing Difficult People
• Creating a Work Environment that Motivates
Concepts
• The Purpose of Managing Upward
• Developing a Relationship with Your Manager
• Communicating with Your Manager
• Negotiating with Your Manager
Course Description
Written especially for non-marketing managers, this module includes fundamentals that will help people
throughout the organization better understand the importance of marketing and how it relates to them.
Concepts
• Marketing Overview
• Marketing Orientation
• Satisfying Your Customers
• Developing Your Marketing Orientation
• Defining Your Target Market
• Understanding Your Consumer Market
• Understanding Your Organizational Market
• Understanding Your Competition
• Developing Your Marketing Strategy
• Marketing Communications
• New Product Development
• From Marketing Plan to Market
• Direct Marketing
• Relationship Marketing
• Key Terms
• Frequently Asked Questions
Concepts
• Types and Purposes of Meetings
• Creating an Agenda
• Preparing for the Meeting
• How Groups Reach Decisions
• Conducting a Meeting
• When Bad Things Happen to Good Meetings
• Ending a Meeting
• Following Up After a Meeting
• Virtual Meetings
LDH-HMM33 Negotiating
Concepts
• Types of Negotiation
• Multiphase and Multiparty Negotiations
• Four Key Concepts in Negotiation
• Nine Steps to a Deal
• Negotiation Tactics
• Barriers to Agreement
• Mental Errors
• Skills of Effective Negotiators
• Key Terms
• Frequently Asked Questions
Concepts
• Myths About Managers
• Roles and Expectations
• Setting Agendas and Building
• Taking a Broader View
• Managing Teams
• Managing Individuals
• Putting It All Together
• Promoting Diversity and Understanding Group Culture
• Building Self-Awareness
• The Power of Emotional Intelligence
• Coping with New Emotions
Concepts
• The Purpose of Assessing Performance
• Preparing for a Performance Appraisal Meeting
• Conducting a Performance Appraisal Meeting
• Recording the Meeting
• Following Up
• Frequently Asked Questions
Concepts
• Performance Measurement Overview
• Key Performance Indicators
• Performance Measurement Systems
• Performance Measurement as a
• Deciding What to Measure
• Gathering Performance Data
• Interpreting Performance Results
• Avoiding Performance Measurement Pitfalls
• From Performance Measurement to Performance Management
• Key Terms
Concepts
• Persuasion Overview
• Building Your Credibility
• Understanding Your Audience
• Winning Your Audience's Mind
• Winning Your Audience's Heart
• Overcoming Resistance
• Understanding Persuasion Triggers
• Leveraging the Power of Audience
• Key Terms
Concepts
• Presentation Overview
• Laying the Foundation for Your Presentation
• Deciding What to Say
• Organizing Your Presentation
• Using Visuals
• Rehearsing
• Presenting Effectively
• Handling Questions
• Making Group Presentations
• Evaluating Your Presentation
Concepts
• Understanding Business Processes
• What Is Business Process Improvement?
• Planning a Process Improvement
• Analyzing the Existing Process
• Redesigning Your Process
• Acquiring Needed Resources
• Implementing Your Redesigned Process
• Continually Improving Your Process
Concepts
• Project Management Overview
• Identifying Project Needs and Objectives
• Understanding Competing Demands and "Scope Creep"
• Defining Roles and Responsibilities
• Creating a Project Charter
• Developing High-Level Estimates
• Assembling Your Team & Assigning Tasks
• Developing a Budget
• Developing a Schedule
• Creating a Communications Plan
• Launching and Monitoring the Project
• Managing Risk
• Wrapping Up the Project
Concepts
• Employee Retention Overview
• Why Is Retention More Important Than Ever?
• What Makes Retention So Challenging?
• The Special Challenges of a Diverse Work Force
• Hiring Right: The First Step to Retention
• Stay Competitive
• Cultivate the Right Culture
• Help Managers Help Employees Stay
• Help Employees Avoid Burnout
• Frequently Asked Questions
• Key Terms
Concepts
• Strategic Thinking Overview
• Defining Characteristics of Strategic Thinkers
• Strategic Thinking as a Process
• Seeing the Big Picture
• Clarifying Strategic Objectives
• Identifying Relationships, Patterns, and Trends
• Thinking Creatively
• Analyzing Information
Concepts
• Strategy Overview
• The Strategic Plan
• The Strategic Planning Process
• Strategic Initiative Action Plan
• Defining Objectives and Metrics
• Determining Resources
• Clarifying Interlocks
• Keeping Action Plans Aligned and on Course
• Establishing Accountability
• Creating an Environment for Excellence
• Evaluating and Rewarding Performance
Concepts
• Overload and Toxic Worry
• Positive Stress and Productive Worry
• Assessing Your Stress Level
• Taking Charge of Stress
• Turning Worry into Action
Concepts
• Overload and Toxic Worry
• Positive Stress and Productive Worry
• Assessing Your Stress Level
• Taking Charge of Stress
• Turning Worry into Action
• Connecting with Others
• Connecting with Yourself
• Letting Your Body Help You Relieve Stress
• Practice Good Stress Habits
• Frequently Asked Questions
Concepts
• Understanding How Teams Get Derailed
• Fostering Team Identity
• Helping Your Team Make Decisions
• Promoting Better Team Communication
Concepts
• Why Manage Your Time?
• Identifying and Prioritizing Goals
• Breaking Goals into Tasks
• Analyzing How You Spend Your Time
• Recognizing and Defeating Common "Time-Wasters"
• Scheduling Time More Effectively
• Monitoring and Improving Your Time-Management Strategies
• Dealing with Time-Wasting Bosses
• Balancing the Demands on Your Work and Personal Time
• Helping Your Employees Manage Their Time
Concepts
• Working with a Virtual Team
• Establishing a Foundation for Success
• Fostering Team Identity and Collaboration
• Aligning Team Members through Communication
• Coaching a Virtual Team
Concepts
• Understanding the Basics
• Getting Started
• Organizing Your Material
• Writing the First Draft
• Structuring Paragraphs
• Editing for Content
• Editing for Style
• Drafting E-mail