Professional Documents
Culture Documents
SM Accuriopress c2060l
SM Accuriopress c2060l
Date: 2015/09/24
Table of Contents
Revision List...........................................................................................................................................1
Version 1.0...........................................................................................................................................................................1
BRAND NAME.......................................................................................................................................1
(1) TRADEMARKS OF OTHER COMPANIES...................................................................................................................1
(2) OWN TRADEMARKS....................................................................................................................................................1
A OVERVIEW....................................................................................................................................A-1
1. What is SMART?.........................................................................................................................................................A-1
2. What Can be Done?....................................................................................................................................................A-2
2.1 Viewing the latest information....................................................................................................................................................A-2
2.2 Recording memos and sharing information...............................................................................................................................A-2
2.3 Viewing information in an offline environment...........................................................................................................................A-2
2.4 Enabling smooth sharing of information during escalation of service manual information........................................................A-2
3. Logging In....................................................................................................................................................................A-3
3.1 Logging in directly to the SMART website.................................................................................................................................A-3
3.1.1 Logging in from PC..........................................................................................................................................................A-3
3.1.2 Logging in from PDA (mobile).........................................................................................................................................A-5
3.2 Logging in from the CS Expert Support (CSES) site.................................................................................................................A-6
B OPERATION..................................................................................................................................B-1
1. Using the PC version SMART.....................................................................................................................................B-1
1.1 Basic operations........................................................................................................................................................................B-1
1.1.1 Viewing content online....................................................................................................................................................B-1
1.1.2 Viewing content offline....................................................................................................................................................B-4
1.2 Online website viewing procedures...........................................................................................................................................B-4
1.2.1 Viewing service manuals.................................................................................................................................................B-4
1.2.2 Viewing user's guides......................................................................................................................................................B-7
1.2.3 Viewing visual contents...................................................................................................................................................B-9
1.2.4 Viewing installation manuals.........................................................................................................................................B-16
1.3 Offline viewing procedures......................................................................................................................................................B-18
1.3.1 Downloading PDF version service manuals..................................................................................................................B-18
1.3.2 Downloading the PDF version installation manuals......................................................................................................B-21
2. Using the PDA (mobile) version SMART...................................................................................................................B-23
2.1 Basic operations......................................................................................................................................................................B-23
2.1.1 Service manuals............................................................................................................................................................B-24
2.1.2 User's guides.................................................................................................................................................................B-25
2.1.3 Visual contents..............................................................................................................................................................B-25
2.1.4 Installation manuals.......................................................................................................................................................B-26
2.2 Viewing service manuals.........................................................................................................................................................B-26
2.3 Viewing the user's guides........................................................................................................................................................B-29
2.4 Viewing visual contents...........................................................................................................................................................B-29
2.5 Viewing installation manuals...................................................................................................................................................B-30
i
Revision List > Version 1.0
Revision List
Version 1.0
No. ID Title Ver. Descriptions of revision Date
1 - Issue of the first edition - - 2015/09/18
1
BRAND NAME
BRAND NAME
(1) TRADEMARKS OF OTHER COMPANIES
• The company names and product names mentioned in this manual are the brand name or the registered trademark of each company.
1
A OVERVIEW > 1. What is SMART?
A OVERVIEW
1. What is SMART?
• Various types of content including service manuals and user's guides for different products produced by ICT Service Business Operations
(ISB) of Marketing Headquarters are distributed via the web to customer engineers (CEs) all over the world.
• You have easy access to the various types of content at any time and from anywhere as long as you are operating in an environment in
which you can connect to the Internet, regardless of whether you use a PC or a smartphone.
• PDF data can also be downloaded* so you can view the data in an offline environment.
NOTE
• Some types of content cannot be downloaded.
A-1
A OVERVIEW > 2. What Can be Done?
2.4 Enabling smooth sharing of information during escalation of service manual information
• In the escalation of questions or matters pointed out regarding the service manual to CS Expert Support (CSES), topic IDs help locate
where those information pertains.
• With the conventional PDF, it takes a long time and trouble to identify the specific location within the service manual even with the
information given on the page number or section number (because the page number and section number very often vary among different
versions of the PDF data).
NOTE
• The minimum units that constitute the service manual are referred to as "topics". A unique ID is assigned to each of the topics.
(The topic IDs are assigned to the topics of the service manual only.)
A-2
A OVERVIEW > 3. Logging In
3. Logging In
• Several different procedures are available to log in to the SMART.
• Use the appropriate log-in procedure according to the environment in which you operate and according as how you use the SMART.
NOTE
• You can use an ID of CS Expert Support (CSES) if you have one.
• Clicking "Go to PDA (Mobile) Version" will bring you to the log-in screen for the PDA (Mobile) version.
• If you forget your password or ID, click "Forgotten your password or id" in the log-in screen. By performing steps as
instructed on the screen, you will receive an advice on the ID and password via the e-mail address registered upon creation of
the ID.
2. Select [Language], enter [UserID] and [Password], and click [Login]. The SMART home screen will appear.
A-3
A OVERVIEW > 3. Logging In
NOTE
• Information: Informs you of the system operating status and other information (in a separate window).
• What’s New: Displays a list of newly disclosed pieces of content (in a separate window). Clicking "Document Name" in the list
will display the content under another tab.
A-4
A OVERVIEW > 3. Logging In
A-5
A OVERVIEW > 3. Logging In
LINK
LINK
[1]
[2]
A-6
B OPERATION > 1. Using the PC version SMART
B OPERATION
1. Using the PC version SMART
1.1 Basic operations
The following two methods are available to view the content.
NOTE
• Clicking the [Products] tab in the [Home] screen displays document types by model.
B-1
B OPERATION > 1. Using the PC version SMART
B-2
B OPERATION > 1. Using the PC version SMART
B-3
B OPERATION > 1. Using the PC version SMART
[1]
[2]
[3]
[4]
6. From the tree in the service manual screen, select the item to be viewed. The desired topic will be displayed.
7. Another piece of content may be selected by going back to the [Home (SMART)] tab. The text display area of the [Home (SMART)]
displays the "PDF Download" screen of the service manual selected last. The PDF data can be downloaded from this screen.
B-4
B OPERATION > 1. Using the PC version SMART
[7]
[8]
[9]
[10]
B-5
B OPERATION > 1. Using the PC version SMART
6. To correct a "My Memo", correct the details in the memo field and click [UPDATE].
7. To delete a "My Memo", click [DEL] corresponding to the specific "My Memo" to be deleted. This deletes the specific "My Memo" from
the list.
8. Click [Hide Memo] to close the "My memo input screen". Clicking [Show Memo] redisplays the "My Memo".
• Clicking [My Memo] displays a list of all “My Memo” registered for the currently viewed service manual.
• The list shows the "topic name", the icon representing the "type", and details of the "My Memo".
• Clicking the "topic name" displays the specific topic to which the "My Memo" has been added.
B-6
B OPERATION > 1. Using the PC version SMART
[1]
[2]
4. Another piece of content may be selected by going back to the [Home] tab.
5. The subsequent steps are the same as those for "Viewing by document type".
[1]
[2]
[3]
[4]
B-7
B OPERATION > 1. Using the PC version SMART
5. Another browser tab opens, displaying the user's guide of the desired product.
7. Click [How to Use the User’s Guide]. Following the instructions given on the screen, view the user's guide.
B-8
B OPERATION > 1. Using the PC version SMART
[1]
[2]
4. Another piece of content may be selected by going back to the [Home] tab.
5. The subsequent steps are the same as those for "Viewing by document type".
B-9
B OPERATION > 1. Using the PC version SMART
[1]
[2]
[3]
[4]
2. Select the category of the product to be viewed.
3. Select the name of the product to be viewed.
4. Select the visual contents of the product to be viewed.
E.g.: [Visual Contents] -> [Color MFP] -> [bizhub C754e/C654e] -> [bizhub C754e/C654e Visual Contents Ver.1.0]
5. Another browser tab opens, displaying the visual contents of the desired product.
E.g.: bizhub 287/227 Visual Contents
6. Select the content to be viewed from the tree in the visual contents screen. The desired content appears.
The following four types of content are available.
No. Type Description
1 Setting Up Shows actual unpacking and setup procedures using photo slide shows. Specific steps to be performed can
Procedures be learned.
2 Movie Clips for Explains actual disassembly procedures of periodical maintenance parts using movies. Specific steps to be
Periodical performed can be learned.
Maintenance
3 3D Electrical Parts Viewing a 3D image from any given viewpoint helps you learn layouts and shapes of electrical parts.
Layout
4 Panel Simulation Clicking any given key on the control panel allows you to get an overview of screen changing operations*.
• User operations
• Service mode
• Others
• *: The panel simulation covers only part of screens and hierarchies of the function, and not all.
7. The following screen appears only for "3D Electrical Parts Layout". Clicking the PDF file displays a "3D Electrical Parts Layout".
B-10
B OPERATION > 1. Using the PC version SMART
E.g.: bizhub_367_287_227_3DPDF.pdf
8. Another piece of content may be selected by going back to the [Home (SMART)] tab.
B-11
B OPERATION > 1. Using the PC version SMART
[7]
B-12
B OPERATION > 1. Using the PC version SMART
[6]
[7]
Drum unit
[1] Table of contents: Clicking any specific title displays the [2] Content display area: Displays a movie.
corresponding content within the visual contents in the
content display area.
[3] Home key: Returns you to the visual contents home [4] Back: Displays the content one up the current one in the
screen. table of contents.
[5] Next: Displays the content one down the current one in [6] Describes specific operations performed in the movie.
the table of contents. Clicking any given item skips to that particular item to
start playing the movie from that point.
[7] Slider: Appears when the cautionary note to the currently [8] Displays cautionary notes to the currently displayed
displayed movie is more than what is currently displayed. movie. Clicking the text displays a reference image, if
You can move through the text with this slider. available.
[9] Slider: Allows any given position in the movie to be [10] Play: Click this button to play the movie. (Clicking the
displayed. button a second time stops playing the movie.)
B-13
B OPERATION > 1. Using the PC version SMART
Model Tree
View
[4]
[1] Model tree: Clicking "+node" displays a tree of electrical [2] 3D tool: "Rotate" is the default setting. Dragging a 3D
parts and outer covers. Clearing check boxes of the model rotates the 3D image. By changing the 3D tool,
components to be erased allows only those parts to be "Spin", "Pan", "Zoom", and other functions can be
viewed to be displayed. achieved.
[3] Content display area: Displays a 3D model. [4] View: Allows the viewpoint to be changed. The default
setting is "Front".
B-14
B OPERATION > 1. Using the PC version SMART
[1] Table of contents: Clicking any specific title displays the [2] Language selection key: Allows the language of the
corresponding content within the visual contents in the panel simulation screen to be changed. The default
content display area. setting is Japanese.
[3] Content display area: Displays the panel simulator. [4] Home key: Returns you to the visual contents home
Clicking the key in the screen changes the screens.* screen.
[5] Back: Displays the content one up the current one in the [6] Next: Displays the content one down the current one in
table of contents. the table of contents.
• *: The panel simulation covers only part of screens and hierarchies of the function, and not all.
B-15
B OPERATION > 1. Using the PC version SMART
[1]
[2]
4. Another piece of content may be selected by going back to the [Home] tab.
5. The subsequent steps are the same as those for "Viewing by document type".
B-16
B OPERATION > 1. Using the PC version SMART
[1]
[2]
[3]
[4]
B-17
B OPERATION > 1. Using the PC version SMART
[1]
[2]
4. Another piece of content may be selected by going back to the [Home] tab.
5. The subsequent steps are the same as those for "Viewing by document type".
B-18
B OPERATION > 1. Using the PC version SMART
5. Clicking the desired [PDF (***KB)] key displays a "Download License Agreement".
6. Before downloading the data, be sure to carefully read the entire paragraphs of the "Download License Agreement".
If the Agreement is not acceptable, click the [Cancel] key, which suspends the downloading sequence.
NOTE:
• Clicking [Approve] means that you have accepted and consented to the terms and conditions of this Agreement.
B-19
B OPERATION > 1. Using the PC version SMART
[3]
[1] Chapters: Lists the chapters of the web version service [2] Download ALL: Allows you to download data of the entire
manual. Clicking the chapter title displays the specific text of the PDF version service manual in one file.
chapter of the web version service manual.
[3] Download: Allows you to download chapter-by-chapter - -
data of the PDF version service manual. Data of only the
required chapter can be downloaded.
B-20
B OPERATION > 1. Using the PC version SMART
PLEASE READ CAREFULLY THE LICENSE AGREEMENT BELOW BEFORE DOWNLOADING, BROWSING OR ACCESSING ANY
MATERLALS ON THIS WEBSITE. DOWNLOADING, BROWSING OR ACCESSING MATERIALS SHALL BE DEEMED YOUR LAWFUL
ACCEPTANCE OF THE TERMS AND CONDITIONS BELOW. IF YOU DO NOT AGREE TO THEM, DO NOT DOWNLOAD, BROWSE, OR
ACCESS THIS WEBSITE.
1. COPYRIGHT AND INTELLECTUAL PROPERTY RIGHTS
This is a license agreement and not an agreement for sale. Konica Minolta, Inc. (“Konica Minolta”) owns, or has been licensed from other
owners (“Konica Minolta Licensor”), copyrights and other intellectual property rights of, including, but not limited to, materials, contents,
information, documents, graphics, images on this website (“Materials”), and any and all rights and title to the Materials and any copy
made from it are retained by Konica Minolta or Konica Minolta Licensor. In no event, this Agreement shall be deemed to assign any
copyright and/or any intellectual property rights of the Materials from Konica Minolta or Konica Minolta Licensor to you. The Materials are
protected by copyright laws and international treaty provisions.
2. LICENSE
Konica Minolta hereby grants to you a non-exclusive and limited license, and you may:
1. use the Materials in accordance with the terms and conditions of this Agreement;
2. use the Materials only for your own customary business or personal purpose.
3. RESTRICTIONS
You shall not without the written consent of Konica Minolta:
1. use, copy, modify, merge or transfer the Materials or any copy thereof, except as provided herein;
2. sublicense, rent, lease or distribute the Materials or any copy thereof; or
3. remove, use, or alter any trademark, logo, copyright or other proprietary notices, legends, symbols or labels in the Materials.
4. DISCLAIMER OF WARRANTIES
1. THE MATERIALS IS PROVIDED TO YOU "AS IS" WITHOUT ANY WARRANTIES WHATSOEVER. KONICA MINOLTA, ITS
AFFILIATE COMPANIES AND KONICA MINOLTA LICENSOR DISCLAIM ALL WARRANTIES WITH REGARD TO THE
MATERIALS, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
2. IN NO EVENT WILL KONICA MINOLTA, ITS AFFILIATE COMPANIES NOR KONICA MINOLTA LICENSOR BE LIABLE FOR ANY
LOST PROFITS, LOST DATA, OR ANY OTHER INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES
THAT RESULT FROM USE OR INABILITY TO USE THE MATERIALS INCLUDING WITHOUT LIMITATION, DAMAGES FOR LOSS
OF GOODWILL, COMPUTER FAILURE OR MALFUNCTION OR ANY AND ALL OTHER COMMERCIAL OR OTHER DAMAGES OR
LOSSES, EVEN IF KONICA MINOLTA, ITS AFFILIATE COMPANIES OR KONICA MINOLTA LICENSOR HAS BEEN ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES OR FOR ANY CLAIM BY YOU BASED ON A THIRD PARTY CLAIM.
3. The disclaimer of warranty hereunder does not affect your statutory rights. In case the disclaimer is not allowed by applicable law, the
disclaimer shall only apply to you to the maximum extent permitted by the law.
5. TERMINATION
You may terminate this license at any time by destroying the Materials and all your copies of them. This Agreement shall also terminate if
you fail to comply with any terms hereof. Upon such termination, you must immediately destroy all copies of the Materials in your
possession.
6. GOVERNING LAW
This Agreement shall be governed by the laws of Japan.
7. SEVERABILITY
In the event that any part or parts of this agreement shall be held illegal or null and void by any court or administrative body of competent
jurisdiction, such determination shall not effect the remaining parts of this agreement and they shall remain in full force and effect as if
such part or parts determined illegal or void had not been included.
YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT, AND AGREE TO BE BOUND BY ITS TERMS
AND CONDITIONS. NEITHER PARTY SHALL BE BOUND BY ANY OTHER STATEMENTS OR REPRESENTATIONS THAT ARE
INCONSISTENT WITH THE TERMS AND CONDITIONS OF THIS AGREEMENT. NO AMENDMENT TO THIS AGREEMENT IS EFFECTIVE
UNLESS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY. BY DOWNLOADING,
BROWSING OR ACCESSING THE MATERIALS YOU AGREE TO ACCEPT THE TERMS OF THIS AGREEMENT.
B-21
B OPERATION > 1. Using the PC version SMART
Revision List
No. Date
7. Before downloading the data, carefully read the entire paragraphs of the "Download License Agreement”.
If the Agreement is not acceptable, click [Cancel], which suspends the downloading sequence.
NOTE
• Clicking [Approve] means that you have accepted and consented to the terms and conditions of this Agreement.
B-22
B OPERATION > 2. Using the PDA (mobile) version SMART
NOTE
• The screen display and operating procedure vary depending on the OS and web browser.
1. Touch the Type field in the [Home] screen. A list appears, indicating
the types of content.
2. Select the desired document type from the list.
E.g.: Type/Service manual
B-23
B OPERATION > 2. Using the PDA (mobile) version SMART
NOTE
The "product content list" that appears in step 5 may be narrowed down by a desired product series.
1. After the Type and Category have been selected in the [Home] screen, touch the Series field.
2. A list appears in the [Home] screen, indicating the pieces of
content that satisfy the requirements of the specified series
name.
E.g.: Series/bizhub C754e/C654e
B-24
B OPERATION > 2. Using the PDA (mobile) version SMART
B-25
B OPERATION > 2. Using the PDA (mobile) version SMART
B-26
B OPERATION > 2. Using the PDA (mobile) version SMART
E.g.: O THEORY OF OPERATION bizhub C754e/C654e 3. Touch the desired [Chapter] from the list.
E.g.: 2. SCANNER SECTION 4. Touch the desired [Section] from the list.
NOTE
• Touching [TOP] brings you back to the [TOP] screen on
which you can reselect the chapter.
E.g.: 2.3 Operation 5. Touch the desired [Sub-section] from the list.
NOTE
•
Touching the key brings you back to the screen
B-27
B OPERATION > 2. Using the PDA (mobile) version SMART
E.g.: 2.3.1 LED exposure unit 6. Touch the desired [Topic] from the list.
•
: Displays the topic one following the current one.
•
: My Memo registered in the PC version SMART can
E.g.: iOS/Safari tab function 8. The tab function of the web browser may be used to go back to the
[Home] screen in which a new piece of content can be selected.
B-28
B OPERATION > 2. Using the PDA (mobile) version SMART
5. Another browser tab opens, displaying the top page of the visual
contents of the desired product.
E.g.: bizhub C754e/C654e Visual Contents
6. Touch the top page. The table of contents of the visual contents
appears.
E.g.: bizhub C754e/C654e Visual Contents
7. Select the specific piece of content to be viewed from the table of contents. The desired piece of content appears.
The following two types of content are available.
B-29
B OPERATION > 2. Using the PDA (mobile) version SMART
8. The functions of each piece of content are the same as those for the PC version SMART. For details, see the pages describing the functions
of the "PC version SMART".
B.1.2.3.(1).(a) Descriptions of functions of Setting Up Procedures
B.1.2.3.(1).(b) Descriptions of functions of Movie Clips for Periodical Maintenance
9. Another piece of content may be selected by going back to the [Home (SMART)] tab.
B-30
© 2015 KONICA MINOLTA, INC.