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Moscovici, Doise & Dulong - Differences in Position, Differences in Opinion and Group Polarization (Studies in Group Decision, II), 1972
Moscovici, Doise & Dulong - Differences in Position, Differences in Opinion and Group Polarization (Studies in Group Decision, II), 1972
Moscovici, Doise & Dulong - Differences in Position, Differences in Opinion and Group Polarization (Studies in Group Decision, II), 1972
S E R G E MOSCOVlCi
WILLEM DGlSE
RENAUD DULONG
Laboratoire de Psychologie Sociale
l c o i e Pratique des Hau:es Etudes
Centre National de /a Recherche Scientifique
1. The problem
W e shall try to understand why the studies on the risky shift view this shift as a
discontinuous variable in which it is a matter of all or nothing, and why one is
concerned only with the divergences between individual positions (Vinokur, 1971).
We shall not attempt a complete explanation and limit ourselves to theoretical
considerations without taking methodological aspects into account. To begin with.
it must be remembered that the risky-shift phenomenon aroused so much interest
because it looked like an exception to the group tendency toward averaging, nor-
malizing individual preferences or judgments. Allport (1924) had shown that in-
dividuals in a group situation avoid giving extreme responses and give more moderate
responses in the presence of other persons than in their absence. Research on the
pressure toward uniformity in turn proved that a group confronted with a deviant
tries to make him change his opinions o r to expel him from the y o u p (Festinger.
1950). Rejecting this tradition, Brown’s value theory (1965) assumes that individuals
who share the norms of a culture p!acing a high value on risk and who discover
that there are more daring individuals in the group than themselves become more
daring in turn. A comparable hypothesis was raised by Levinger and Schneider
(1969). I n the same context, Pruitt (1971) susgests what he calls a release theory.
According to the theory, shift occurs in groups because the discoveq of a group
member serving as a model - who endorses high risk taking - liberates the most
cautious members of the _group from the assumed social constraints that prevent
them from taking a risk. On causal inspection. there seems to be a contradiction:
According to Allport (I 924) and Festinger (1 950). extreme or deviant responses
are repressed o r eliminated. while according to Brown (1965). Levinger and Schnei-
der (1967) and Pruitt (1 971). extreme and in some way deviant responses are adopted
and followed. Nevertheless. as these two series of assumptions are backed by ex-
perimental facts. one would have to assess either their respective validity or the
conditions of validity of each of them. But from our point of view, at a deeper level.
there is n o real contradiction at stake. In both cases the deviant is made to submit
Studies in group decision il 334
to the norm. The difference only stems from the fact that for Allport (1924) and
Festinger (1950) deviance is expressed as an extreme response compared to an
average, moderate response, whereas for the risky-shift theories just mentioned,
the average, moderate response would be deviant and the extreme response the
norm. Just as in studies on group conformity where individuals discover that others
are more moderate than they, which results in their abandoning their extreme po-
sitions, in the risky-shft experiments individuals discover that others are more
extreme and abandon their cautious choices. The common factor in these different
response displacements in group situations is the existence of a divergence between
the members of the group with respect to their responses: The greater thls divergence,
the greater the pressure toward uniformity or the s h f t toward a moderate or extreme
position. Let us note in passing that in this way the risky-shift phenomenon has
been ‘recuperated’. After having been interpreted as an exception to conformity
which underlies the averaging phenomenon, it has been converted into a case of
conformity to the cultural norms (Brown, 1965; Levinger and Schneider, 1967) or
of conformity to a model (Pruitt, 1971).
Let us examine more closely how these theories on the risky shift assess the
importance of the divergence between individuals with respect to their individual
choices. In what way does t h s divergence affect the shift? According to the theories
we have just presented, awareness of this divergence as such should be sufficient to
give rise to a shift. By contrast, according to the theory proposed by Kogan and
Wallach (1967) to explain the shift, the responsibility-diffusion theory, group dis-
cussion is what permits establishing socio-emotional links and what leads to a shift.
According to this theory divergence is neither a sufficient nor a necessary condition.
As long as risk taking is viewed in the context of pressures toward uniformity
exerted in a group, the inevitable consequence is that awareness of the divergence
between individuals must all by itself give rise to a shift which will reduce this
divergence. Experiments were undertaken to show that this awareness, arising from
the exchange of information about the individuals’ respective positions (Teger and
Pruitt, 1967) will by itself cause the risky shift. A difficulty remains unresolved.
however. As was shown from the start by Wallach and Kogan (1965). the discussion
which takes place does produce a shift and, what is more important, a larger shift.
Hence one is faced with a paradox. The fact that a shift can be obtained merely by
information exchange was considered sufficient to prove that there is no connection
between group discussion and risk taking. ‘In sum, Dion [Baron, and Miller] (1970).
write, the available research indicates that participation in group discussion is not
a necessary prerequisite for the risky shift. Non-verbal information exchange and
exposure to discussion by other persons constitute sufficient conditions for producing
the effect. However, it appears that group discussion is still capable of producing
388 Serge Moscovici, Willem Doise and Renaud DuIong
increment in risk taking over and above these sufficient conditions’ @. 317). On
the other hand, Wallach and Kogan (1965) have stressed the fact that although
information exchange does not account for this increment in shift, that is, it is not
a necessary but a sufficient condition for the shlft, thls fact has not been considered
an obstacle to the adoption of theories linking these exchanges with the risky shift.
The only thing that matters and that one seeks to explain is that the risky shift is
produced by one means or another. What remains unexplained and what the dif-
ferent theories are not expected to explain is the magnitude of the risky shift
produced. In other words, the shift is treated as a discontinuous variable. Having
settled on an approach which accounts for its appearance by relating to a con-
formity process, the task still remains to explain why the shift is greater where
there is discussion (which is not tantamount to explaining why it is smaller when
there is no discussion). For this purpose, a second, unspecified mechanism is invoked,
one for instance relating to the nature of the arguments used. As Pruitt (1971)
notes, interaction defined as a pure social comparison ‘has some difficulty accounting
fully for the fact that discussion produces a larger shift than information exchange.
Hence a two-process theory involving the social comparison mechanism plus one
other mechanism must be indicated‘ (p. 349). The shift as a whole would result
from the summation of two mechanisms, a double rather than a single effect, which
would vary with an unpredictable magnitude as a function of the cause that produces
it. The procedure is unusual and its justification non-existent. (At last it is analogous
to the procedure used in factor analysis, where one adds post hoc as many factors
as are needed to explain the natures of the correlations.) But we can see why it
could not be done differently. Once the risky shift has been reintegrated into the
context of conformity processes, it was investigated as an ordinary influence phe-
nomenon with an informational component (the exchange of information regarding
individual positions) and a normative component (glorification of risk). In this
process the only divergence that is critical is the divergence in position, choice and
preferences, as well as group pressures, the arguments related to the content being
immaterial.
The content of the discussion, the arguments pro and con are of no importance
by this theory. It is the information about other people’s answers that makes
individuals move toward greater risk after group discussion (Brown, 1965,
p. 702).
One understands, then, that from this point of view the conditions generally con-
sidered necessary to produce the risky shift are:
- The presence of one or several extremist individuals in the group and the pressure
toward conformity that they exert;
Studies in group decision I1 389
It remains to be shown that the preceding conjectures are not unfounded and that
experiments can provide initial confirmation. How can the mode of interaction
of a small group, and, consequently, the nature of its group decision, be manipulated
in a laboratory situation? We could certainly have applied a familiar procedure
by creating a situation in which individuals establish a consensus exclusively on
the basis of the knowledge of their choices and another situation in which they
do so solely on the basis of their opinions. In a way, this has already been done,
and repeating it would have amounted to reexamining the opposition between
information exchange and discussion, isolating the first situation from the second.
We have taken a different approach by orienting the discussion so that this or that
aspect of group decision and exchanges - diversity in positions or divergence of
opinions - would lead to consensus and would spontaneously carry more weight.
Our experimental procedures were inspired by observations made in connection
with real-life group discussions or assembly debates. In situations of this sort,
exchanges concerning the rules of procedure and suggestions as to time limitation
are not unusual. It is a well-known fact that such interferences - for instance the
famous case where Mendes-France set a time limit to the Geneva Conference on
the war in Indochina - often discourage a group from discussing the problem and
force it to reach an agreement instead of seeking a unified view of the problem.
Under these conditions there will be a greater stress on comparing choices than
on the content related to these choices. Consequently, this disengagement of the
group should lead the group to a compromise. By asking our experimental groups
in one experiment to reach a common decision with due regard to procedure and
in a second experiment to take into account the length of time involved in reaching
an agreement, we introduced two manipulations which should result in the ex-
perimental groups polarizing less than the control groups which carry on their
discussion without additional instructions.
Why do we use two experiments to show a single effect? In the first experiment,
by stressing procedure we implicitly lead the subjects to formulate a rule, which
would be. although we have only rarely observed it, the explicit rule of compromise
which leads to averaging. In the second experiment, there is no explicit encourage-
ment, at least in the instructions, for the subjects to formulate such a rule. In both
cases, relations between individuals will be determined by the establishment of a
consensus based on the diversity of preferences. since the expression of divergences
of opinion is hampered, if not discouraged, and reduced in importance by the
definition of the task. The amount of shift will thus not be determined by the
absence or presence of discussion, its modality - face to face or by intercom
392 Serge Moscovici, Willem Doise and Renaud Dulong
system (Kogan and Wallach, 1967) - but the nature of h e discussion and inter-
action will compel the subjects to move toward a compromise o r polarization.
We thus predict, as mentioned above, that (a) polarization will be less pronounced
for the experimental than the control groups, where consensus will be reached
on the basis of divergences of content, and (b) polarization will be more significant
as differences between individuals are more pronounced, but only in the groups
where divergence of opinion is stressed (control groups) over diversity of preferences
(experimental groups). If these predictions are verified, many of the preceding
observations, which are obvious from the point of view of logic, will have to be
given further thought and their consequences spelled out.
Experimental material: The questionnaire which was used was a French adaptation
of the ‘Choice dilemma questionnaire’ by Kogan and Wallach (Kogan and Doise,
1969). As in the original questionnaire, anwers were to be given on a probability
scale.
pre-consensus and the consensus averages. When this difference is positive, risk-
taking is increased. Since individual answers were polarized in the direction of
greater caution for only one item, the increase in the risk-taking index can be
considered as an index of group polarization. The connection between the initial
divergence and polarization was calculated on the basis of the correlation between
the amount of polarization for each question and the divergence between the two
pre-consensus responses furthest apart from each other. Since responses to the
different items on the part of a given group are not necessarily independent of
each other, the statistical significance of this index is only indicative.
Experimental conditions: The subjects in each group first answered the question.
naire individually. Then the experimenter gave 9 groups (control set-up) the same
instruction as the control groups in Experiment I. These groups were not given
any special instructions about time limitations. However, during the experiment,
as soon as the discussion of an item took 6 minutes, the experimenter intervened
and suggested that the new situation be discussed if no agreement were reached
within a minute. The ten other groups (experimental set-up) were told on the
contrary that they only had 7 minutes to reach an agreement. The experimenter
visibly checked the time with the help of a stopwatch and intervened as he did
with the control groups when discussion time reached 6 minutes. In order to keep
this instruction present in the mind of the subjects, members of the experimental
groups were asked to tell the experimenter at the beginning of each discussion to
set his stopwatch back to zero.
using the weighted pre-consensus average using the formula (’) which
(XI E
gives a greater weight to extreme responses. The relation between the divergence
of initial responses and collective polarization was evaluated in the same way
as in Experiment I. Other analyses were carried out to study more closely the
impact of the manipulation. They will be presented later on.
Secondary analyses make it clear that those groups which must take procedural
or temporal factors into account have their own ways of confronting their dif.
ferences, Thus, there was only one instance in the first experiment where no
consensus could be established in the control groups, while this happened 11 times
in the experimental groups. Out of 11 cases, divergences between the most extreme
members of the groups in 10 cases exceeded the median of differences which is
around 5. This result suggetsts that for groups generally dealing with preferences
and choices, a compromise becomes difficult to achieve when, involuntarily, the
differences of opinions embedded in the differences in choices assert themselves
too openly. Such divergences need to be resolved at their own level, of course,
something that was hampered by the instructions.
The response scale used in the second experiment allowed us to compare situa-
tions where the group was evenly distributed on either side of the middle with
other situations where one of the poles was approved by the majority. We compared
the length of time groups needed to resolve the problems raised by this difference
in the control situation with the time needed for the same divergences in the ex-
perimental situations (Table 3). For the experimental groups the effect is that they
failed to get involved in a debate about the content, which would inevitably take
some time. and limited themselves to decisions on the level of choices and prefer-
ences. For situations with a lesser degree of conflict, there is no difference between
the groups with time limitations and groups without time limitation (significant
interaction between experimental condition and presence or absenc of bi-partition:
F: 14.65; df 1.12; p < .005). In these latter cases, one can assume that divergences
of opinions are minimal and that in any case it is a situation involving choices and
preferences.
396 Serge Moscovici, Willem Doise and Reiiaud Dulong
* F between conditions: F: 7.03: df. 1,11, This analysis is based only on 13 groups (6
p < .05 bil. hyp. control and 7 experimental groups). Time
F between bi-partition and non-bi-parti- was not checked for the three other groups
tion: 35.89; df. 1,12, p < ,001 bil. hyp. nor for three groups in which preconsensus
F for interaction: 14.65; df. 1,12, p < ,005 showed no hi-partition.
bil. hyp.
There is an additional index which reveals that the experimental groups in the
second experiment failed to execute the collective task at the same level as the
control groups. We know from other experiments that the distribution entropy
of pre-consensus responses is greater than that of the consensus responses. This
reduction in entropy is a very important result. for it reflects a cognitive restructuring
of the issue under discussion by the groups. Of course this restructuring takes place
on the opinion level. It must therefore be smaller when groups do not go beyond
the level of choices and preferences. It is therefore not unexpected that for 9 items
out of 10 the reduction in entropy is greater for the control groups than for the
experimental groups.
Table 4. Entropy measures for the different pre-consensus and consensus items *
N N
Studies in group decision I1 397
4.3 Conclusion
These results in the aggregate confirm the conjectures underlying the experiments
undertaken by us. Polarization is expressed by a shift whose magnitude is a relatively
continuous function of the interaction. It therefore seems to us that one should
give up attributing the shifts to awareness of individual choices, the mere presence
of one or several high-risk or low-risk subjects in the group. Their impact is
determined by the nature of the interaction. Attention should rather be concentrated
on something that has been completely by-passed theoretically and experimentally:
Differences of opinion. But we have also clearly established that the process of
comparison between individual and group is not what is of crucial importance,
since a group may well tend toward a compromise of individual positions without
ceasing to be a group. What matters is to compare groups dealing in different ways
with divergences of choices and opinions.
Generally it is considered proper to end an article by pointing out that much
remains to be done and that many problems remain to be explored. The truth of
the matter is that such an effort would make little sense unless a specific model
for group decisions can be elaborated. If one limits oneself to the existing models,
notably the conformity models. applying them over and over again to phenomena
that do not fall under their scope, one will be doomed to fruitless repetitions and
the exploration of non-existant problems.
398 Serge Moscovici, Willem Doise and Renaud Dulong
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Studies in group decisioti II 399
N.B. French and Russian abstracts of this article appear in European Journcl of Social Psycho/og.v,
2 (3), 243.