SURVEI KEPUASAN PASIEN RAWAT INAP

BULAN JANUARI SAMPAI DENGAN JUNI 2019

SURVEI PASIEN RAWAT INAP BULAN JANUARI S/D MARET 2019 SURVEI RAWAT INAP
NO UNIT PRESENTASE JANUARI S/D MARET 2019
1 PENDAFTARAN 81% 94% 92%
92% 91% 91%
86% 90%
2 PERAWAT 90% 88% 88%
3 DOKTER 91% 88% 86% 86%
86% 84%
4 LABORATORIUM 88% 84%
82% 81%
5 RADIOLOGI 84%
80%
6 FISIOTERAPI 91% 78%
86% 76%
7 KASIR/ADM RI 74%
8 KEAMANAN 92% AN AT R I I RI AN ZI AP
TE UM LO
G AP GI IN
88% AR AW
OK OR
I
IO TE
R M AN
9 GIZI A FT PE
R D T D IO /AD A M AT
90% ND RA RA FI
S SI
R KE AW
10 RUANG RAWAT INAP PE BO KA G
R
LA AN
RU

SURVEI PASIEN RAWAT INAP BULAN APRIL S/D JUNI 2019 SURVEI RAWAT INAP
NO UNIT PRESENTASE APRIL S/D JUNI 2019
1 PENDAFTARAN 87% 96% 94%
94% 93%
92%
2 PERAWAT 92% 92% 91%
90% 90%
91% 91%
93% 90% 88%
3 DOKTER 88% 87%
4 LABORATORIUM 91% 86%
94% 84%
5 RADIOLOGI 82%
AN AT R
UM G I PI RI N ZI AP
TE LO RA
A GI IN
AR AW
OK RI IO TE DM AN
A FT PE
R D ATO D I O /A A M AT
RA S R KE W
ND O R FI SI R A
PE B KA G
LA AN
RU
 96% 94%
94% 93%
92%
92% 91% 91% 91%
90% 90%
90% 88%
88% 87%
86%
84%
82%
6 FISIOTERAPI 90% AN AT R I I RI AN ZI AP
KT
E UM LO
G AP GI IN
90% AR AW
OR
I
IO TE
R M AN
7 KASIR/ADM RI FT PE
R D O AD M AT
A AT D IO R / A W
8 KEAMANAN 88% ND R RA FI
S SI KE RA
PE BO KA G
LA AN
9 GIZI 91%
RU
10 RUANG RAWAT INAP 91%

SURVEI KEPUASAN PASIEN RAWAT JALAN

BULAN JANUARI SAMPAI DENGAN JUNI 2019

SURVEI PASIEN RAWAT JALAN BULAN JANUARI S/D MARET 2019

SURVEI RAWAT JALAN
NO UNIT PRESENTASE JANUARI S/D MARET 2019
1 PENDAFTARAN 87% 90% 89% 89%
82% 88% 87%
2 PERAWAT
86% 85% 85%
3 DOKTER 89% 84%
84%
82% 82%
4 FARMASI 79% 82%
5 LABORATORIUM 85% 80% 79%
78%
6 RADIOLOGI 85%
76%
7 FISIOTERAPI 84% 74%
AT R I I PI RI
8 KASIR/ADM RI 82% AN TE AS UM G A AN
AR W I LO ER DM AN
FT R A OK RM OR IO T
9 KEAMANAN 89% A PE D FA T D IO /A AM
ND RA RA FI
S S IR KE
PE BO KA
LA

SURVEI PASIEN RAWAT JALAN BULAN APRIL S/D JUNI 2019 SURVEI RAWAT JALAN
APRIL S/D JUNI 2019
92% 91%
91%
91% 90% 90% 90% 90%
90%
90% 89% 89%
89%
89% 88% 88%
88%
 SURVEI RAWAT JALAN
NO UNIT PRESENTASE APRIL S/D JUNI 2019
92% 91%
1 PENDAFTARAN 91% 91%
91% 90% 90% 90% 90%
2 PERAWAT 90% 90%
90% 89% 89%
3 DOKTER 89% 89%
89% 88% 88%
88% 88%
4 FARMASI 88%
87%
5 LABORATORIUM 90% 87%
AT R I I I RI
6 RADIOLOGI 90% AN TE AS UM OG AP AN
AR AW
OK RM OR
I
OL TE
R DM AN
7 FISIOTERAPI 90% FT PE
R D FA T DI IO /A AM
DA RA RA S IR E
N BO FI S K
8 KASIR/ADM RI 88% PE KA
LA
9 KEAMANAN 89%
 SURVEI KEPUASAN PASIEN RAWAT INAP
BULAN JULI SAMPAI DENGAN SEPTEMBER 2019

TOTAL SURVEI PASIEN RAWAT INAP BULAN JULI S/D SEPTEMBER

TOTAL
NO UNIT JULI AGUSTUS SEPTEMBER
1 PENDAFTARAN 89% 87% 85% 87%
2 PERAWAT 89% 83% 82% 85%
3 DOKTER 88% 84% 83% 85%
4 LABORATORIUM 89% 84% 83% 85%
5 RADIOLOGI 86% 85% 84% 85%
6 FISIOTERAPI 86% 82% 84% 84%
7 KASIR/ADM RI 83% 81% 81% 82%
8 KEAMANAN 87% 84% 83% 85%
9 GIZI 87% 84% 83% 85%
10 RUANG RAWAT INAP 85% 83% 82% 83%
TOTAL 87% 84% 83% 85%

SURVEI KEPUASAN PASIEN RAWAT JALAN

BULAN JANUARI SAMPAI DENGAN JUNI 2019

TOTAL SURVEI PASIEN RAWAT JALAN BULAN JULI S/D SEPTEMBER

TOTAL
NO UNIT JULI AGUSTUS SEPTEMBER
1 PENDAFTARAN 91% 93% 92% 92%
2 PERAWAT 90% 90% 89% 90%
3 DOKTER 92% 91% 90% 91%
4 FARMASI 88% 89% 87% 88%
5 LABORATORIUM 91% 90% 88% 90%
6 RADIOLOGI 92% 92% 91% 92%
7 FISIOTERAPI 92% 91% 91% 91%
8 KASIR/ADM RI 91% 89% 88% 89%
9 KEAMANAN 92% 90% 88% 90%
TOTAL 91% 91% 89% 91%
T INAP
MBER 2019

N
019