Development of Ecommerce Website For Events and Services in Cavite

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DEVELOPMENT OF ECOMMERCE WEBSITE

FOR EVENTS AND SERVICES IN CAVITE
Rey Ross A. Banguito

Renz G. Benedicto
Marigel T. Villaluz
An undergraduate thesis submitted to the faculty of the Information Technology

Department, Cavite State University Naic, Cavite in partial fulfillment of the
requirements for the degree of Bachelor of Science in Information Technology with
Contribution No. _____________. Prepared under the supervision of Mr. Ricky Jay A.
Riel.
INTRODUCTION
Rapid growth in the Internet as well as other networking technologies,
applications, ease of availability of information, advancement in overall Information and
Communication Technology assisted in evolution of e-commerce as mandatory and
universal operation in the world economy. Digitalization of information, and services
increased the demand to access information fast and securely. This brought forth too
many challenges but as the era of Information and Communication Technology is
evolving in its rapid pace, new solutions are emerging. Traditional commercial activities
are gradually being digitalized and business activities of new nature are evolving. Some
of these businesses fully rely on the availability of information, its flow and foundation
(Sabir, 2010).
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The researchers interviewed several business owners from different areas in
Cavite and according to their statements, it is evident that their business lacks of
promotion and some don’t have calling cards since they are just promoted by word of
mouth. Furthermore, some stated that they only have small perimeters in case of giving
their service, most specially in giving catering service and is, therefore, struggling to
familiarize their business. (Refer to Appendix 2. Fishbone diagram)
Online catering reservation is now demand on the market. This helps the business
owners to know the location of their clients as well as the date and the duration of the
event that they’re customers will need. This also helps the business owners to sort the
dates and know where is the location of the client for them to know if they will gain
profit or not to their service. Therefore, the researchers think of a way to help the
business owners to promote their business through the development of the proposed
online system.
Statement of the Problem
The study primarily aims to develop an online system for events and services that
focuses on the following:
1. How will the proposed online system help to promote event and services in most
efficient way?
2. How will the proposed online system be created?
3. How will the proposed online system be tested?
4. How will the proposed online system be evaluated?

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Objective of the Study
The general objective of the study is to create an e-commerce website for events and
services. Specifically, it aims to;
1. design an effective website with the following features:
a. Customer inquiry.
b. Online reservation for faster transaction.
c. Customer and business owner registration.
d. Uploading and managing promoted services.
e. Customer feedbacks.
2. create an online system using the following:
a. Laravel for server-side scripting.
b. JQuery for client-side scripting.
c. MySQL for the database.
d. Photoshop CS6 for editing of images.
3. test the online system using alpha and beta testing.
4. evaluate the online system using ITD software evaluation tool based on ISO 9126.
Significance of the Study
Events and services website aimed to help the client and customer. Accessing the
internet connection is now easy and rapid. The website helps the client to post the
pictures of their services. It also helps the customer on the website to see their wants and
needs in the events and service chooses. It provides an easy access with a friendly user
interface, the researchers aim to promote and encourage to use the website that will help
them to search for the right services that they wanted.

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Time and Place of the Study
The gathering of data is started last August 2018 until October 2018. The data and
information were gathered from some area in Cavite. The development phase will be
conducted at one of the researcher’s house in Maragondon, Cavite.(Refer to Appendix 1.
Gantt chart)
Scope and Limitation of the Study
The website has four types of users, the client, customer, guess, and admin. The
client can create account, log in/log out, view site and the person who can add, edit,
update and delete the data entered. He/she can also view all the reserved days of his/her
business. The customer can create an account, make a reservation of the chosen service
and can make comment and feedback of the service. The guess can only view the site.
And the admin can access the transactions and details reservation, adding, updating and
deleting data and view report and sales except for the other features and the administrator
only has the power to edit and modify the content of the website and is responsible for
the managing of contents posted since the he/she was the owner of the system.
The system does not cover the inventory management system of the business
owner and also online payment transaction.
Definition of Terms
For better understanding of the study some of the terms are appropriately defined:
E-commerce. Commercial transactions conducted electronically on the Internet.
Ensbook. Name of the propose online system.
Event. A planned public or social occasion.

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Service. The action of helping or doing work for someone.
Catering. Provide food and drink, typically at social events and in a professional
capacity.
Reservation. The action taken by the customer for catering and services by the
use of internet.
Conceptual Framework of the Study
The conceptual framework of the study usually involves input, process and
output. The concept of the e-commerce for Events and Services is depicted in the
diagram below.
INPUT PROCESS OUTPUT

Knowledge Requirements
 Concept of E-
commerce
 Process about Events
and services
 Steps in Web
Programming Planning
 Theory of Database
Management System Designing E-commerce website
 System Analysis and for Events and
Design Testing
Software Requirements
Services
Evaluation
 Laravel
 MySQL
Release
 Adobe Photoshop CS6
 Bootstrap Library
 JQuery Library
 AJAX
 Bluehost
Hardware Requirements
 Laptop
 Network Devices
 Printer
Figure 1. Conceptual framework of the propose study

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The previous page shows the conceptual framework of the propose study. Input
requirements are divided into three categories, Knowledge, Software and Hardware
requirements.
Knowledge Requirements includes knowledge about E-commerce for it is the
main requirement for developing the proposed system, Events and servicesis also needed
to set the data that will be needed of the proposed system, Skills inweb programming is
also necessary to create the application’s functionality, database management system to
manage the data, System Analysis and Design for proper way of documentation to guide
the researchers all throughout their research.
Software Requirement includes Laravel, for server-side scripting, Adobe
Photoshop CS6 for photo editing, Bluehost for web hosting, Bootstrap Library for the
responsiveness of the website, JQuery Library for client side scripting and AJAX for the
real time response of the website.
Hardware Requirements includes Laptop where the online system will be make,
Network Devices for supporting details that the programmer will need and also for
sharing information and Printer for printing the documents that needed for the propose
online system.
The process shows the steps of the system development life cycle to be followed
by the researchers during the study which implements the Agile Software Development
Methodology.
The output is the evaluated “E-commerce website for Events and Services”.
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REVIEW OF RELATED LITERATURE
This section consists of information gathered from thesis and dissertation which
are also relevant to the research.
Website
A website is a collection of publicly accessible, interlinked Web pages that share
a single domain name. Websites can be created and maintained by an individual, group,
business or organization to serve a variety of purposes. Together, all publicly accessible
websites constitute the World Wide Web. A website is also known as a web presence.
(techopedia, 2018).
E-commerce Websites. It is critical for companies to know how do they attract
customers to their website, engage them to turn into paying customers and also retain
them in returning to your website. 8nline communications techniques used to achieve
goals of brand awareness, familiarity and favorability and to influence purchase intent by
encouraging users of digital media to visit a web site to engage with the brand or product
and ultimately to purchase online or offline through traditional media channels such as by
phone or in-store. E-commerce is all electronically mediated transactions between an
organization and any third party it deals with’. According to this definition non-financial
transactions can be considered to be part of e-commerce. (Chaffey, 2009).
Business-to-Business (B2B).Business-to-Business (B2B) e-commerce
encompasses all electronic transactions of goods or services conducted between
companies. Producers and traditional commerce wholesalers typically operate with this
type of electronic commerce.

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Business-to-Consumer (B2C).The Business-to-Consumer type of e-commerce is
distinguished by the establishment of electronic business relationships between
businesses and final consumers. It corresponds to the retail section of e-commerce, where
traditional retail trade normally operates.
Consumer-to-Consumer(C2C). Encompasses all electronic transactions of
goods or services conducted between consumers. Generally, these transactions are
conducted through a third party, which provides the online platform where the
transactions are actually carried out.
Consumer-to-Business (C2B). In C2B there is a complete reversal of the
traditional sense of exchanging goods. This type of e-commerce is very common in
crowd sourcing based projects. A large number of individuals make their services or
products available for purchase for companies seeking precisely these types of services or
products.
Business-to-Administration (B2A). This part of e-commerce encompasses all
transactions conducted online between companies and public administration. This is an
area that involves a large amount and a variety of services, particularly in areas such as
fiscal, social security, employment, legal documents and registers, etc. These types of
services have increased considerably in recent years with investments made in e-
government.
Consumer-to-Administration (C2A). The Consumer-to-Administration model
encompasses all electronic transactions conducted between individuals and public
administration.(Bloomidea, 2014).
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Abstract of Measuring the Competitiveness of Ecommerce by the MCIM Modeling
Indicator
According to School of Information Technology, Mae FahLuang University,
Chiang Rai, Thailand(2018), Competition is a challenge for both new and old
entrepreneurs. In particular, e-commerce businesses face ever-changing market
conditions and extremely competitive. However, the existing study focuses on measuring
nationwide overview competitiveness without clear process and neglecting firm or
entrepreneur competitiveness. The purpose of this paper is to fill this gap by developing
of competency indicators by applying basic models of competitiveness analysis and
strengths, weaknesses, opportunities, threat (SWOT) analysis methods model to
understand the ecommerce entrepreneur competitiveness. The model is used to develop
the measuring competitiveness index model (MCIM) to help company in self-assessment
of their competitiveness which are shown in the following format: MCIM =Ce + Sp +Ca.
The experimental result from this implementation revealed that performance
measurement of MCIM model accuracy is rated over 80 percent.
Abstract of Online Catering Reservation System
According to Abdul HalimEt. Al, the TTS Catering Reservation system is to
facilitate customer reserved catering menu via online. As we know, nowadays people are
too busy with their own business and do not have much time to go out and find the
suitable catering for their event. By using online, they can survey the menu and the price
that the catering companies offer. Our catering provides at a full range of events,
including business meetings, conferences, exhibitions, special events, weddings, and
other social occasions (Abdul Qayyum, 2014).

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Events
Event is an experience, carefully crafted to deliver an impact on the person in
attendance. Every event is held for a purpose, to bring people together to share an
experience and product a measurable outcome. Corporate events are events that support
business objectives, including management functions, corporate communications,
training, marketing, incentives, employee relations, and customer relations. (Silvers,
2012)
Services
Services are hard to describe in a simple way, it covers complex economic
activities that is why it is hard to define. However, services often happen in economic
activities from one to another, usually customers evaluate service by performance and
outcome. What they expect ultimately is not only to spend time, effort and money on
simply transfer ownership of what they buy, but also access variety of values which are
created during activities. (Lovelock &Wirtz, 2011)
Customer Service. These days’ customer service has gained a bigger role in
business performance evaluation, because the customer has more choices when coming to
purchase a product or service. Competition decides that customer service is a vital factor
to keep customers happy and satisfied. Good/ customer service always needs enthusiastic
employees with great capability and professional knowledge, to provide products or
services to customers, so that the customer can gain ultimate satisfaction from the
service. (Lucas, 2012)

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Software Requirements
Based on tutorialspoint, the software requirements are description of features and
functionalities of the target system. Requirements convey the expectations of users from
the software product. The requirements can be obvious or hidden, known or unknown,
expected or unexpected from client’s point of view.
PHP
According to audiopedia (2016),PHP is a server-side scripting language designed
for web development but also used as a general-purpose programming language.
Originally created by RasmusLerdorf in 1994, the PHP reference implementation is now
produced by The PHP Group. PHP originally stood for Personal Home Page, but it now
stands for the recursive acronym PHP: Hypertext Preprocessor.
PHP MySQLi.According to tutorialspoint, MySQLi is a Relational SQL database
management system. MySQLi is used inside the PHP programming language to give an
interface with MySQL databases. This tutorial will give you quick start with MySQLi
and make you comfortable with MySQLi programming.
CSS
According to Stair and Reynolds (2011), a Cascading Style Sheets (CSS) is a file
or portion of an HTML file that defines the visual appearance of content in a web page.
Using CSS is convenient because you only need to define the technical details of the
page’s appearance once, rather than in each HTML tag.
Bootstrap.According to Techopedia.com, A bootstrap is the program that
initializes the operating system (OS) during startup. The term bootstrap or bootstrapping
originated in the early 1950s. It referred to a bootstrap load button that was used to
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initiate a hardwired bootstrap program, or smaller program that executed a larger
program such as the OS. The term was said to be derived from the expression “pulling
yourself up by your own bootstraps,” starting small and loading programs one at a time
while each program is “laced” or connected to the next program to be executed in
sequence.
JQuery
According to Javatpoint.com, jQuery is a fast, small, cross-platform and feature-
rich JavaScript library. It is designed to simplify the client-side scripting of HTML. It
makes things like HTML document traversal and manipulation, animation, event
handling, and AJAX very simple with an easy-to-use API that works on a lot of different
type of browsers. The main purpose of jQuery is to provide an easy way to use JavaScript
on your website to make it more interactive and attractive. It is also used to add
animation.
Ajax
According to Segue Technology (2013), Ajax is not a programming language or a
tool, but a concept. Ajax is a client-side script that communicates to and from a
server/database without the need for a post back or a complete page refresh. The best
definition I’ve read for Ajax is “the method of exchanging data with a server, and
updating parts of a web page – without reloading the entire page.” Ajax itself is mostly a
generic term for various JavaScript techniques used to connect to a web server
dynamically without necessarily loading multiple pages. In a more narrowly-defined

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sense, it refers to the use of XmlHttpRequest objects to interact with a web server
dynamically via JavaScript
.
MySQL
Based on tutorialspoint, MySQL is the most popular Open Source Relational SQL
Database Management System. MySQL is one of the best RDBMS being used for
developing various web-based software applications. MySQL is developed, marketed and
supported by MySQL AB, which is a Swedish company. This tutorial will give you a
quick start to MySQL and make you comfortable with MySQL programming.
Sublime Text
According to Anglada (2016), Sublime Text is a versatile and fun text editor for
code and prose that automates repetitive tasks that can focus the important stuff. It is built
from custom components, providing for unmatched responsiveness. From a powerful,
custom cross-platform user interface (UI) toolkit, to an unmatched syntax highlighting
engine, Sublime Text sets the bar for performance.
Furthermore, Sublime Text can be extended or customized. It can modify the
editor’s behavior, add macros, and snippets, extend menus and much more. It can even
create whole new features using the editor’s API to build complex plugins. Sublime Text
can adapt many programming languages and markup language.
Photo Editor
According to Pcmag, an image editing application for digital photos. It is used to
crop and touch up photos, as well as organize them into albums and slide shows. Photo
editors typically do not have the myriad filters and features of a full-blown image editor
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such as Adobe's Photoshop or Corel's Paint Shop Pro. However, every photo editor
includes a basic set of tools sufficient for most consumers.
Adobe Photoshop
According to Bauer (2012), Adobe Photoshop is one of the important computer
programs at this age. It made photo editing a common place thing, something for every
person. Still Photoshop can be scary thing, comprising a jungle of menus and panels of
tools and options and shortcut as well as a bewildering array of add-ons and plug-ins.
Photoshop or, at the very least, be able to work competently and efficient in the program,
accomplishing those task that need to get done, as long as they can be applied it to your
images and artwork in productive, meaningful manner.
System Development Cycle
Software development life cycle (SDLC) is a process followed for a software
project, within a software organization. According to Airbrake (2013) it consists of a
detailed plan describing how to develop, maintain, replace, and alter or enhance specific
software. The life cycle defines a methodology for improving the quality of software and
the overall development process.
Types of SDLC
Waterfall model. The waterfall model is a linear sequential flow, In which
progress is seen as flowing steadily downwards (like a waterfall) through the phases of
software implementations. This means that any phase in the development process begin
only if the previous phase to handle changes in requirements. The waterfall approach is
the earliest approach and most widely known that we used for software development.
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V-Shaped Model. It is an extension of the waterfall model, instead of moving
down in a linear way, the process steps are bent upwards after the implementation and
coding phase, to form the typical V shape. The major difference between V-Shaped
model and waterfall model is the early test planning in the V-Shaped model.
Prototyping model. It refers to the activity of creating prototypes of software
applications, for example, incomplete versions of the software program being developed.
It is an activity that can occur in software development. It is used to visualize some
component of the software to limit the gap of misunderstanding the customer
requirements by the development team. This will also reduce the iterations may occur in
waterfall approach and hard to be implemented due to the inflexibility of the waterfall
approach. So, when the final prototype is developed, the requirement is considered to be
frozen.
Spiral Model. It combines elements of both design and prototyping-in-stages, in
an effort to combines advantages of top-down and bottom-up concepts. This model of
development combines the features of prototyping model and the waterfall model. The
spiral model is favored for large, expensive and complicated projects. This model uses
many of the same phases as the waterfall model, in essentially the same order, separated
by planning, risk assessment, and the building of prototypes and simulations.
Agile model. It is based on iterative and incremental development, where
requirements and solutions evolve through collaboration between cross-functional teams.
Iterative model. The iterative model is particular implementation of SDLC that
focus on an initial, simplified implementations, which then progressively gains more
complexity and a broader feature set until the final system is complete. When discussing
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the iterative method, the concept of incremental development will also often be used
liberally and interchangeably, which describes the incremental alterations made.

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METHODOLOGY
This section provides a discussion on how the study was conducted. It describes
the research design, sources of data, data gathering procedure, research instruments, data
analysis and statistical treatment employed in the study.
Research Design
The researchers would be used the SCRUM Method which is under the Agile
Software Development Approach for the development of the application as this
methodology best fits the application as it allows improvements to be made along the
process of the development. This method ensures that the client can suggest
improvements for the application and also discover flaws or bugs during the early stages
of the development.
Figure 2. SCRUM Methodology

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Figure 2 above shows the Agile Software Development Methodology to be used
by the researchers. Agile Approach uses sprints or iterations during the development and
each iteration is composed of planning, requirements definition, development, and
testing. This enables users to adjust to changes, fix bugs, and improve the quality of the
software application till it meets the needs of the client.
Planning. The researchers collected vital information from the client, and seek
the necessary software and hardware to prepare for the development of the software
application.
Designing. In this phase, the developers planned the structure of the application
that matches the requirements from the planning and requirement analysis phase.
Use Case Diagram
Figure 3. Use case diagram of propose online system

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The previous page shows the purpose of use case diagram is to capture the
dynamic aspect of a system. In brief, the purposes of use case diagrams is use to gather
the requirements of the system, use to get an outside view of the system, identify the
external and internal factors influencing the system and to show the interaction among
the requirements.
Data Flow Diagram
Figure 4. Context Diagram of propose online system
Figure 4 shows the context diagram of the propose online system which compose
user, admin and reservation. The user can log in to the propose online system to see the
services details and services and make reservation.

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Site map
Figure 5. Site map of the propose online system
Figure 5 shows the site map of the propose online system, which contain home
page, category, about us, contact us and registration for the customer and business owner
to access the system.
Entity Relationship Diagram
Figure 6. Entity Relationship Diagram (ERD)

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The previous page shows the entity relationship diagram of the propose online
system which contains table name reserve, customer, business owner, services and
category. The purpose of the entity relationship diagram when you creating an ERD for a
proposed database design allows you to see a high-level view of your database before you
actually get to creating it, allowing you to make sure you’re capturing everything you
need to capture in your various tables and make tweaks before you actually create the
database and an ERD.
Table 1. Data dictionary
Database Name: ensbook_reservation

Tablename: users
Field Name Data Type Length Constraints Description

id Int 10 Primary key Handles the
unique user ID
name Varchar 50 Not null Handles the users
full name
email Varchar 100 Not null Handles the users
email
address Int 20 Not null Handles the users
address
email_verification Varchar 100 Not null Handles the users
email_verification
password Varchar 100 Not null Handles the users
password
Table 1 shows the data dictionary of the table customer (Refer to Appendix 3. for
full Data Dictionary)
Development. The researchers will use Sublime text as text editor bootstrap
library for the website to be responsive, PHP MySQL for server-side scripting database
Hardware requirements. The following specification of the hardware used in
developing the website were; Intel (R) Celeron (R), 1.60 GHz processor, 4 Gigabytes
(GB) of random access memory (RAM) and 500 GB hard disk as specifications.
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Development and procedures
Testing. The development process would be having two test phases namely the
initial testing and the client testing before the final testing or the evaluation phase. During
the initial testing, developers run the application themselves. This allows them to analyze
and evaluate the application they have developed before having the client test it. During
the client testing, the client may test the application to see its functionalities and to
evaluate whether the application still needs improvements or not.
Evaluation. In this phase, the application is evaluated by selected participants to
rate its functionality, reliability, efficiency, portability, usability, information, technical
aspects and materials, and aesthetics. (Refer to appendix 3 for the Software Evaluation
Instrument)
Release. The software is released to the target users of the application.

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Participants of the Study
Table shows the breakdown of the participants of the evaluation.
Table 2. Breakdown of participants
PARTICIPANTS NUMBER OF PARTICIPANTS
Business owners 5
End-user 10
IT expert 10
Total 25
Data Gathering Procedure
The researchers conduct a survey to the entrepreneurs and business owners and
gathered an individual evaluation.
The first step in website evaluation is the introduction of title of the proposed
online system and specific objectives of the study. It was followed by presentation and
demonstration to the participants. After the demonstration the participants used and
explore the website.
Sampling Technique
Purposive sampling method would be used by the researchers for the evaluation
of the website. Entrepreneurs and Business owners were picked as the participants of the
evaluation.
Data Analysis
Table shows the rating scale that would be used in evaluating the application. The
corresponding interpretations were used in analyzing the result of the criteria.

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Table 3. Rating scale
RATINGS INTERPRETATION
4.51 – 5.00 Excellent

3.51 – 4.50 Very Satisfactory
2.51 – 3.50 Satisfactory
1.51 – 2.50 Fair
1.00 – 1.50 Poor
Statistical Treatment of Data
Weighted mean would used in computing the result of the evaluation. The
weighted mean is the average value of all the results from each criterion. The formula
used to obtain the weighted mean is:
𝑋1 𝑊1 +𝑋2 𝑊2 +𝑋3 𝑊3 +𝑋4 𝑊4 +𝑋5 𝑊5

𝑥=
𝑛
where
𝑥 = weighted mean
𝑋1 = particular observation from 1 to 5
𝑊1 = rating from 1 to 5
n = total number of participants
In addition, standard deviation is also to analyze the results. The standard
deviation indicates the extent of deviation of the evaluation as a whole. The formula use
to obtain the standard deviation is:
1 𝑁
𝑂 = √ ∑ 𝑖= 1 (𝑋𝑖 – 𝑋)2
𝑁
where
O = standard deviation
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𝑋𝑖 = each value of dataset
𝑥 = weighted mean
N = the total number of data points
Research Instrument
The evaluation paper which was the primary instrument in gathering data was
based on ITD software evaluation form.(Refer to Appendix 4. ITD Software Evaluation
Form)
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RESULTS AND DISCUSSION
In this chapter, the researchers present the developed system and the results of the
test and evaluation made to this study.
Project Description
Ensbook is a system about online reservation. It includes the different services
and it also reserves a schedule for your events and it also helps you to improve your
service like catering services, restaurants, sound and light services and other types of
services and you can upload them pictures from your services. The system was developed
using Sublime Text, Adobe Photoshop CS6, HTML 5, PHP, CSS and JavaScript.
Project Structure
Project structure consists of the screen shots of the developed system with brief
description of its uses.
Figure 7 shows the homepage of the system where it shows the sign in area of the
system before it proceeds to the main menu.
Figure 7. Homepage
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Figure 8 shows the newsfeed for a guess to see the services, he'll also find it in
newsfeed about the services description and the customer feedback and ratings of a
service.
Figure 8. News feed
Figure 9 shows the sign up area where you need to fill up your profile information
like name, email, address, and your password.
Figure 9. Sign up
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Figure 10 shows the log in area after you finish the sign up area and it contains
your email and your password to log in to the dashboard.
Figure 10. Log in
Figure 11 show the dashboard after you log in and you will find here your profile
and available services and your services
Figure 11. Dashboard

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Figure 12 shows user profile and you can upload it here your profile picture,
and you can edit it here and your name, address, and reset your password.
Figure 12. User profile
Figure 13 shows your service table you'll find here your uploaded services, and
you can also delete it, update and add more pictures for your services.
Figure 13. Service table

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Figure 14 shows your reservation table, you'll find here those who are booking
your customer in your calendar, you can also see it at what time and how long it will be
reserved for the schedule.
Figure 14. Reservation table
Figure 15 shows the reservation area, here is the reservation of your selected
service that you would like to schedule a reservation, you can set the date and time in the
reservation area.
Figure 15. Reservation area

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Figure 16 shows the comment section, here you can send feedback to services
and rate 1 to 5 stars so customers can see if the services are okay or not.
Figure 16. Comment section

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Project Capabilities and Limitation
The system has the following capabilities:
1. Sign in button provides the user to have access in the whole system.
2. In the user page, the user can see the status of the system in the dashboard.
3. The system is manageable by adding, updating and removing data in the services
table, reservation table.
4. In the sign in button, user will input their profile information and valid email
address then they will receive a verification code and input the code to be
verified.
5. The username and password can be updated in the user profile
On the other hand, the system has the following limitations:
1. Only the user can manage their services
2. The system is updatable and usable when online.
3. The system has no remarks or response section.
4. Other user is prohibited to have access in the whole system.
Project Evaluation
The system undergone series of testing. The developers conducted the test to
determine the behavior of the different software components. After the test, end-user,
bussiness owner, and IT experts evaluated the system.
Functionality. The software provides appropriate functions. The software shows
accurate information and results. The software provides security measure. This criterion
got an average mean of 4.20 interpreted as excellent. The computed standard deviation is
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0.33, this shows that there is a minimal difference in terms of the opinion and perception
of the respondents in terms of the system functionality.
Reliability. The software shows no failure or bugs. The integrity of data is
maintained all throughout its operation. This criterion got an average mean of 3.98
interpreted as excellent. The computed standard deviation is 0.27, this shows that there is
a minimal difference in terms of the opinion and perception of the respondents in terms
of the system reliability.
Efficiency. The software operates quickly and efficiently. The software requires
less resources. This criterion got an average mean of 4.50 interpreted as excellent. The
computed standard deviation is 0.32, this shows that there is a minimal difference in
terms of the opinion and perception of the respondents in terms of the system efficiency.
Portability. The software adapts to new specifications or operating environments.
The software requires less effort to install. This criterion got an average mean of 4.14
of the system portability.
Usability. The software functions are organized, clear, logical and effective
making it easy for the user to understand. The user can operate the software with ease.
The user's guide is available and clear. This criterion got an average mean of 4.12
of the system usability.

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Information in the Software. The information is clear, concise and informative
to the intended user. The content is free from spelling and grammatical errors. The
contents are covered in a comprehensive manner. This criterion got an average mean of
4.13 interpreted as excellent. The computed standard deviation is 0.21, this shows that
there is a minimal difference in terms of the opinion and perception of the respondents in
terms of the system information in the software.
Technical Aspects of the Software and Materials. The software uses standard
equipment that is reliable, widely available, and applicable to a variety of uses. Compute
capabilities such as graphics, color are used for appropriate instructional reasons. This
criterion got an average mean of 4.20 interpreted as excellent. The system got a grand
mean of 4.17 interpreted as excellent. It shows that the participants were very satisfied
and the system is effective for the end-user.
Table 9. Summary of the evaluation results (n=25)

Software Quality Indicator Mean Interpretation by Mean
Functionality 4.20 Excellent
Reliability 3.98 Excellent
Efficiency 4.14 Excellent
Portability 4.40 Excellent
Usability 4.12 Excellent
Information in the Software 4.13 Excellent
Maintainability 4.28 Excellent
Technical Aspects of the Software and 4.20 Excellent

Materials
Grand Mean 4.17 Excellent
35
SUMMARY, CONCLUSION AND RECOMMENDATIONS
Summary
The researchers developed the system entitled “E-commerce for Events and
Services in Cavite”. There are services you can reserve for your events, you can find
other information on services like pictures, promotions or anything else. And you'll also
see every service if the customer's feedback is good and the ratings of each service and
they can also talk with messaging because it also has this system for customer inquiry.
The website can be visited through browsers with internet connection. The researchers
gathered data from books and other related websites. The gathered data were used to
develop the system as website content and basis of information.
In designing the system, the researchers used 4GL methodology because of its
characteristics that allows changes and adapts to client’s wants, requests and suggestions.
The researchers used Sublime Text in developing the system, free web hosting company
for the hosting of the website that allows the site to be reachable to internet users
worldwide and Adobe Photoshop CS6 for image enhancement and graphical design.
After the development of the system, tests were conducted to check the system’s
functionality. ITD Software Evaluation was used. The participants who evaluated the
system were 10 end-user, 5 Business Owner, and 10 IT experts. The results were
consolidated and analyzed using weighted mean. The system obtained a grand mean of
4.17 interpreted as excellent.

36
Conclusion
The accomplished system contained of different services and not just services you
can find here you will find here their other pictures so you can see if the services are
okay.
The researchers successfully met the requirements in terms of the following
software used such as Sublime Text for creating the system, Adobe Photoshop CS6 for
designing the graphical user interface of the system and XAMPP Control Panel for
database.
The system was evaluated by 10 end-user, 5 Business Owner and 10 IT experts.
The evaluation shows the system is functional, efficient, reliable and portable. In terms of
functionality overall mean 4.20, for reliability gain 3.98, for efficiency gain 4.14, for
portability gain 4.40, for usability gain 4.12, for information in the software the overall
mean is 4.13 and lastly for technical aspects of the software and materials gain 4.20. The
overall mean is 4.17 which means excellent, respectively.
Recommendation
For the other researchers who want to enhance the system, the developers
recommend the following:
1. For better credit transfers add online payment system.

37
REFERENCES
Abdul Qayyum (2014). Online Catering Reservation System. Retrieve October 21, 2018
from https://bit.ly/2qAbfT
Anglada, G. L. (2016). Sublime Text Unofficial Documentation. Retrieve Oct 28, 2018
from https://docs.sublimetext.info/en/latest
Asian Journal of Computer Science And Information Technology. (2014).

Synthesis.Retrieve November 9, 2018 from file:///C:/Users/user/Downloads/729-
Article%20Text-2623-1-10-20140331%20(1).pdf
Bauer, P. (2012). Adobe Photoshop. Retrieve October 20, 2018 from

https://goo.gl/12CTTkd
Bloomidea.(2014). Types of ecommerce. Retrieve October 21, 2018 from

https://bit.ly/2QfthG0
Chaffey.(2009).Ecommerce. Retrieve October 21, 2015 from https://bit.ly/2RuV3OO
International Journal of Electronic Commerce Studies.(2011). Synthesis. Retrieve

November 9, 2018 from https://bit.ly/2qCRmLE
Javatpoint.(n.d.).JQuery. Retrieve October 23, 2018 from https://bit.ly/2D3Y44W
Karthiksangi, (NA). Agile Model. Retrieve October 21, 2018 from

https://karthiksangi.wordpress.com/agile-methodology/
Lovelock &Wirtz, (2011).Services and Customer Service. Retrieve October

22, 2018 from https://bit.ly/2PEKMSW
Mae FahLuang University.(2018). Measuring the Competitiveness of Ecommerce by the

MCIM Modeling Indicator. Retrieve October 20,2018 from
https://bit.ly/2P7XVVk
PCMag.(2018). Photo Editor. Retrieve October 23, 2018 from

(https://www.pcmag.com/encyclopedia/term/49191/photo-editor
Said Sabir. (2010). E-COMMERCE SOLUTION – CREATING A SHOPPING CART

USING OPEN SOURCES (APACHE/MYSQL/PHP). Retrieve October 17,
2018from https://bit.ly/2qtzkeG
Seguetech.(2013). Ajax. Retrieve October 23, 2018 from https://bit.ly/2QjE16h
Silvers.(2012). Event. Retrieve October 21, 2018 from https://bit.ly/2AM0Jyg

38
Techopedia.(n.d.).Bootstrap. Retrieve October 23, 2018 from https://bit.ly/2RB449g
Techopedia.(2018). Website. Retrieve October 21, 2018 from

https://bit.ly/2mJmoj0
Tutorialspoint.(n.d.).PHP MySQli. Retrieve October 22, 2018 from

https://bit.ly/2Pdh73N
39
APPENDICES
40
Appendix 1. Gantt chart

41
Appendix 2. Fishbone diagram

42
Appendix 3. Data dictionary

Tablename: service

id bigint 20 Primary Key Handles the unique
service ID
owner_id varchar 255 Not Null Handles the owner id
service_owner varchar 255 Not Null Handles the service owner
service_name varchar 4000 Not Null Handles the service owner
name
description varchar 255 Not Null Handles the description of
the service
category varchar 255 Not Null Handles the category
service
location varchar 255 Not Null Handles the location of
the service
contact varchar 255 Not Null Handles the contact
number
email varchar 255 Not Null Handles the email address
of the service

Tablename: schedule

id bigint 10 Primary Handles the unique schedule id
Key
service_id varchar 255 Not Null Handles the service id
owner_id varchar 255 Not Null Handles the owner id
client_id varchar 255 Not Null Handles the client id
client_name varchar 255 Not Null Handles the client name
start varchar 255 Not Null Handles the start of the
schedule
end varchar 255 Not Null Handles the end of the
schedule
43

Tablename: thumbnails

id bigint 20 Primary Key Handles the unique
thumbnail id
thumbnail_name varchar 255 Not Null Handles the thumbnail
name
thumbnail_descri varchar 255 Not Null Handles the thumbnail
ption description

Tablename: ratings

id bigint 20 Primary Key Handles the unique id
stars varchar 255 Not Null Handles the star rating

commenter_id varchar 255 Not Null Handles the commenter
id

Tablename: messages

sender_id varchar 255 Not Null Handles the sender id
reciever_id varchar 255 Not Null Handles the reciever id
message text Not Null Handles the message
read tinyint 1

Tablename: comment

commenter_id varchar 255 Not Null Handles the commenter
id
comment text Not Null Handles the comment
44
Appendix 4. ITD Software Evaluation Form
Republic of the Philippines

CAVITE STATE UNIVERSITY NAIC
Tel. No. (046) 856-0401/856-0943/697-9530 Fax. No. (046) 856-0942
info@cvsu-naic.edu.ph / http://www.cvsu-naic.edu.ph
INFORMATION TECHNOLOGY DEPARTMENT

Software Evaluation Form
Title : .
Proponent : ____________ ____________

.
Instruction : Please evaluate the software by using the given scale and placing
a circle to the corresponding numerical rating.
5– Excellent 4 – Very Satisfactory 3 – Satisfactory 2 – Fair 1 – Poor
FUNCTIONALITY
1. The software provides appropriate functions 5 4 3 2 1
2. The software shows accurate information and results. 5 4 3 2 1
3. The software provides security measures. 5 4 3 2 1
RELIABILITY
1. The software shows no failures or bugs 5 4 3 2 1
2. The integrity of data is maintained all throughout its operation. 5 4 3 2 1
EFFICIENCY
1. The software operates quickly and efficiently. 5 4 3 2 1
2. The software requires less resources (memory/CPU/disk 5 4 3 2 1
storage/internet bandwidth)
PORTABILITY
1. The software adapts to new specifications or operating 5 4 3 2 1
environments.
2. The software requires less effort to install. 5 4 3 2 1
USABILITY
1. The software functions are organized, clear, logical, and 5 4 3 2 1
effective making it easy for the user to understand.
2. The user can operate the software with ease. 5 4 3 2 1
3. The user’s guide is available and clear. 5 4 3 2 1
INFORMATION IN THE SOFTWARE
1. The information is clear, concise, and informative to the 5 4 3 2 1
intended user.
2. The content is free from spelling and grammatical 5 4 3 2 1
errors.
45
3. The contents are covered in a comprehensive manner. 5 4 3 2 1

MAINTAINABILITY
1. The software adapts real-time updates. 5 4 3 2 1
2. The software is bug free. 5 4 3 2 1
TECHNICAL ASPECTS OF THE SOFTWARE AND MATERIALS
1. The software uses standard equipment that is reliable, 5 4 3 2 1
widely available, and applicable to a variety of uses.
2. Computer capabilities such as graphics, color are used 5 4 3 2 1
for appropriate instructional reasons.
Other Comments and Suggestions:
Categories of Evaluator: Certified true and correct by:
Please Check:
__________________________
_____ IT Expert (Signature over printed name)
_____ Business Owner

Date: _____________
_____ End-user
46
Appendix 5. Budgetary Requirements of the study
Appendix Table 1. Budgetary Requirements
Description Amount
Internet Expenses Php. 5,000.00
Travel Expenses Php. 2,000.00
Manuscript Reproduction Php. 3,000.00
Electric Consumption Php. 3,000.00
Other Expenses Php. 5,000.00
TOTAL Php. 18,000.00

47
Appendix 6. Summary of Evaluation Results
Appendix Table 2. Summary of Evaluation Result from Business Owner

Software Quality Indicator Mean Standard Interpretation
Deviation by Mean
Functionality
1. The software provides appropriate functions 4.40 0.28 Excellent
2. The software shows accurate information and results. 4.80 0.35 Excellent
3. The software provides security measure. 4.80 0.35 Excellent
Grand Mean 4.67 0.33 Excellent
Reliability
1. The software shows no failure or bugs. 3.86 0.33 Excellent
2. The integrity of data is maintained all throughout its 3.80 0.20 Excellent
operation.
Efficiency
1. The software operates quickly and efficiently. 4.80 0.32 Excellent
2. The software requires less resources. 4.50 0.33 Excellent
Portability
1. The software adapts to new specifications or operating 3.86 0.33 Excellent
environments.
2. The software requires less effort to install. 5.00 0.45 Excellent
Usability
1. The software functions are organized, clear, logical 5.00 0.49 Excellent
and effective making it easy for the user to
understand.
2. The user can operate the software with ease. 4.20 0.35 Excellent
3. The user's guide is available and clear. 3.20 0.32 Excellent
Information in the Software
1. The information is clear, concise and informative to 4.20 0.32 Excellent
the intended user.
2. The content is free from spelling and grammatical 4.80 0.04 Excellent
errors.
3. The contents are covered in a comprehensive manner. 3.83 0.26 Excellent
Maintainability
1. The software adapts real-time updates. 5.00 0.45 Excellent
2. The software is bug free. 4.40 0.28 Excellent
Technical Aspects of the Software and Materials
1. The software uses standard equipment that is reliable, 4.20 0.04 Excellent
widely available.
2. Compute capabilities such as graphics, color are used 4.80 0.04 Excellent
Over-All Mean 4.30 0.27 Excellent
Appendix Table 3. Summary of Evaluation Result from End-user
48
Software Quality Indicator Mea Standard Interpretation

n Deviation by Mean
Functionality
5. The software shows accurate information and results. 4.20 0.25 Excellent
6. The software provides security measure. 4.20 0.21 Excellent
Reliability
4. The integrity of data is maintained all throughout its 4.10 0.29 Excellent
operation.
Efficiency
Portability
3. The software adapts to new specifications or 4.40 0.28 Excellent
operating environments.
Usability
4. The software functions are organized, clear, logical 4.30 0.27 Excellent
and effective making it easy for the user to
understand.
4. The information is clear, concise and informative to 3.80 0.20 Excellent
the intended user.
5. The content is free from spelling and grammatical 4.20 0.18 Excellent
errors.
6. The contents are covered in a comprehensive manner. 4.20 0.21 Excellent
Maintainability
3. The software uses standard equipment that is reliable, 4.50 0.26 Excellent
widely available.
4. Compute capabilities such as graphics, color are used 4.50 0.24 Excellent
49
Appendix Table 4. Summary of Evaluation Result from IT expert

Software Quality Indicator Mea Standard Interpretatio
n Deviation n by Mean
Functionality
2. The software shows accurate information and 4.00 0.19 Excellent
results. Excellent
3. The software provides security measure. 3.80 0.25
Reliability
2. The integrity of data is maintained all 4.00 0.68 Excellent
throughout its operation.
Efficiency
Portability
1. The software adapts to new specifications or 4.10 0.21 Excellent
operating environments.
Usability
1. The software functions are organized, clear, 4.10 0.24 Excellent
logical and effective making it easy for the user
to understand.
1. The information is clear, concise and 4.10 0.26 Excellent
informative to the intended user.
2. The content is free from spelling and 4.10 0.19 Excellent
grammatical errors.
3. The contents are covered in a comprehensive 4.10 0.29 Excellent
manner.
Maintainability
1. The software uses standard equipment that is 3.90 0.35 Excellent
reliable, widely available.
2. Compute capabilities such as graphics, color 4.10 0.27 Excellent
are used for appropriate instructional reasons.
50
Appendix 7. Frequency Distribution of Evaluation Result
Appendix Table 5. Frequency distribution from the Business Owner

Software Quality Indicator Frequency N=5
5 4 3 2 1
Functionality
3. The software provides security measure. 4 1 0 0 0
Reliability
1. The software shows no failure or bugs. 1 4 0 0 0
Efficiency
2. The software requires less resources. 4 1 0 0 0
Portability
environments.
Usability
1. The software functions are organized, clear, logical and 5 0 0 0 0
3. The user's guide is available and clear. 0 1 4 0 0
1. The information is clear, concise and informative to the 1 4 0 0 0
intended user.
2. The content is free from spelling and grammatical errors. 4 1 0 0 0
Maintainability
1. The softwarea adapts real-time updates. 5 0 0 0 0
2. The software is bug free 2 3 0 0 0
1. The software uses standard equipment that is reliable, widely 1 4 0 0 0
available.
2. Compute capabilities such as graphics, color are used for 4 1 0 0 0
appropriate instructional reasons.
51
Appendix Table 6. Frequency distribution from the End-user

5 4 3 2 1
Functionality
Reliability
Efficiency
Portability
environments.
Usability
intended user.
Maintainability
1. The softwarea adapts real-time updates. 9 1 0 0 0
available.
52
Appendix Table 7. Frequency distribution from the IT experts

5 4 3 2 1
Functionality
Reliability
Efficiency
Portability
environments.
Usability
intended user.
Maintainability 2 6 2 0 0
1. The softwarea adapts real-time updates.
available.
53
Appendix 8. Sample Evaluation Result

54
55
56
57
58
59
Appendix 9. Letter for Evaluation

60
Appendix 10. Program Listing
@extends('partials.master')
@section('content')
<?php use App\Service;
use App\Schedule;
use Carbon\Carbon;
$data = Service::all();
$ydata = Service::where('owner_id', session('id'))->get();
$schedule = Schedule::where(function ($query) {
$query->whereYear('start', Carbon::now()->year)
->whereMonth('start', Carbon::now()->month)
->where(function ($query1){
$query1->where('owner_id', session('id'))
->orWhere('client_id', session('id'));
});
})->orWhere(function($query) {
$query->whereYear('end', Carbon::now()->year)
->whereMonth('end', Carbon::now()->month)
->where(function ($query1){
$query1->where('owner_id', session('id'))
->orWhere('client_id', session('id'));
});
})
->get();
61
?>
<div class="row">
<div class="col-lg-4 col-md-4 col-sm-4">
<div class="card card-stats">
<div class="card-body ">
<div class="row">
<div class="col-5 col-md-4">
<div class="icon-big text-center icon-warning">
<i class="nc-icon nc-delivery-fast text-warning"></i>
</div>
</div>
<div class="numbers">
<p class="card-category">Your Services</p>
<p class="card-title">{{ count($ydata) }}
<p>
</div>
</div>
</div>
</div>
<div class="card-footer ">
<hr>
<div class="stats">
<i class="fa fa-refresh"></i> Updated
</div>
62
</div>
</div>
</div>
<div class="row">
<i class="nc-icon nc-box-2 text-success"></i>
</div>
</div>
<p class="card-category">Services</p>
<p class="card-title">{{ count($data) }}
<p>
</div>
</div>
</div>
</div>
<hr>
<div class="stats">


63
<i class="fa fa-refresh"></i> Updated
</div>
</div>
</div>
</div>
<div class="row">
<i class="nc-icon nc-calendar-60 text-danger"></i>
</div>
</div>
<p class="card-category">Schedule</p>
<p class="card-title">{{ count($schedule) }}
<p>
</div>
</div>
</div>
</div>
<hr>
64
<div class="stats">
<i class="fa fa-calendar-o"></i> In this month
</div>
</div>
</div>
</div>
</div>
<div class="row">
<div class="col-md-12">
<div class="card ">
<div class="card-header ">
<h5 class="card-title">Appointment</h5>
<p class="card-category">Calendar of your services and reservation</p>
</div>
<div class="calendar"></div>
</div>
<hr>
<div class="stats">
<i class="fa fa-history"></i> Updated
</div>
</div>
</div>
65
</div>
</div>
@endsection
@section('page-script')
<script type="text/javascript">
$(function(){
var service_name = '';
var sched = [];
callDataCalendar();
$('#btn_save').click(function(){
$(".calendar").empty();
callDataCalendar();
});
function callDataCalendar(){
$.get('/callDataCalendarWithID/'+{{ session('id') }}, function(data){
initCalendar(data);
});
function getService(id){
// $.get('/getService/'+id, function(data){
// service_name = data.service_name;
// console.log(service_name);
// });
66
$.ajax({
url: '/getService/'+id,
type: 'GET',
async: false,
dataType: 'json', // added data type
success: function(data) {
service_name = data.service_name;
});
function initCalendar(data){
console.log(data);
var event = [];
for(var i = 0; data.length > i; i++){
getService(data[i].service_id);
console.log(service_name);
var start = data[i].start;
var startb = [start.slice(0, 4), "-", start.slice(5, 7), "-", start.slice(8, 10), 'T',
start.slice(11, 13), ':', start.slice(14, 16)].join('');
var end = data[i].end;
var endb = [end.slice(0, 4), "-", end.slice(5, 7), "-", end.slice(8, 10), 'T',
end.slice(11, 13), ':',end.slice(14, 16)].join('');
event.push({
67
"id" : data[i].purpose,
"title" : data[i].client_name,
"start" : startb,
"end" : endb,
"service_name" : service_name,
"className":"customEventsClass",
"type":2,
"allDay": false,
});
console.log(event);
$('.calendar').attr('id', 'calendar');
var calendarEl = document.getElementById('calendar');
var calendar = new FullCalendar.Calendar(calendarEl, {
plugins: [ 'interaction', 'dayGrid', 'timeGrid', 'list' ],
timeZone: 'UTC',
selectable: true,
defaultView: 'dayGridMonth',
header: {
left: 'prev,next today',
center: 'title',
right: 'dayGridMonth,timeGridWeek,timeGridDay,list'
},
eventClick: function(info) {
68
var eventObj = info.event;
if (eventObj.url) {
alert(
'Clicked ' + eventObj.title + '.\n' +
'Will open ' + eventObj.url + ' in a new tab'
);
window.open(eventObj.url);
info.jsEvent.preventDefault(); // prevents browser from following link

in current tab.
} else {
var start = eventObj.start;
var start = new Date(start.valueOf() + start.getTimezoneOffset() *

60000);
var start = start.toLocaleString();
var end = eventObj.end;
var end = new Date(end.valueOf() + end.getTimezoneOffset() *

60000);
var end = end.toLocaleString();
alert('Service scheduled to ' + eventObj.title +'.\n' +
'Schedule start is ' + start + '.\nSchedule end is ' + end + '.\nService

name is ' + service_name+ '.\nPurpose is ' + eventObj.id
);
},
timeFormat: 'H(:mm)',
69
events: event,
});
calendar.render();
});
</script>
@stop
70
Appendix 11. Letter of application for final defense

Development of Ecommerce Website For Events and Services in Cavite

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1

DEVELOPMENT OF ECOMMERCE WEBSITE

Rey Ross A. Banguito

An undergraduate thesis submitted to the faculty of the Information Technology

Rapid growth in the Internet as well as other networking technologies,

applications, ease of availability of information, advancement in overall Information and

Communication Technology assisted in evolution of e-commerce as mandatory and

universal operation in the world economy. Digitalization of information, and services

many challenges but as the era of Information and Communication Technology is

The researchers interviewed several business owners from different areas in

familiarize their business. (Refer to Appendix 2. Fishbone diagram)

Statement of the Problem

focuses on the following:

2. How will the proposed online system be created?

3. How will the proposed online system be tested?

4. How will the proposed online system be evaluated?

Objective of the Study

services. Specifically, it aims to;

1. design an effective website with the following features:

b. Online reservation for faster transaction.

c. Customer and business owner registration.

d. Uploading and managing promoted services.

2. create an online system using the following:

a. Laravel for server-side scripting.

b. JQuery for client-side scripting.

c. MySQL for the database.

d. Photoshop CS6 for editing of images.

3. test the online system using alpha and beta testing.

Significance of the Study

them to search for the right services that they wanted.

Time and Place of the Study

conducted at one of the researcher’s house in Maragondon, Cavite.(Refer to Appendix 1.

Scope and Limitation of the Study

owner and also online payment transaction.

E-commerce. Commercial transactions conducted electronically on the Internet.

Ensbook. Name of the propose online system.

Event. A planned public or social occasion.

Service. The action of helping or doing work for someone.

Conceptual Framework of the Study

INPUT PROCESS OUTPUT

Figure 1. Conceptual framework of the propose study

Knowledge Requirements includes knowledge about E-commerce for it is the

also necessary to create the application’s functionality, database management system to

the researchers all throughout their research.

Software Requirement includes Laravel, for server-side scripting, Adobe

real time response of the website.

REVIEW OF RELATED LITERATURE

are also relevant to the research.

A website is a collection of publicly accessible, interlinked Web pages that share

business or organization to serve a variety of purposes. Together, all publicly accessible

E-commerce Websites. It is critical for companies to know how do they attract

them in returning to your website. 8nline communications techniques used to achieve

phone or in-store. E-commerce is all electronically mediated transactions between an

transactions can be considered to be part of e-commerce. (Chaffey, 2009).

Business-to-Business (B2B).Business-to-Business (B2B) e-commerce

encompasses all electronic transactions of goods or services conducted between

type of electronic commerce.

Business-to-Consumer (B2C).The Business-to-Consumer type of e-commerce is

distinguished by the establishment of electronic business relationships between

traditional retail trade normally operates.

Consumer-to-Consumer(C2C). Encompasses all electronic transactions of

goods or services conducted between consumers. Generally, these transactions are