NON-CONFORMITY REPORT

QMD/PAALineMain
Audit Area: PAA Line Maintenance (AMO) Audit Code: tenance/2019
Company Name: Philippines AirAsia Inc. NCR Control no.: NCR-19-106
Department: QAD ☐ Level 1
Finding Level: ☒ Level 2
Responsible: Kenneth Tabillos ☐ Level 3
NCR Issue no.: ☒ Original; ☐ Re-issue no. __ ☐ Repeated Finding: NCR- -
PCAR 6.2.1.5, MOPM 1.9.4
Reference:
AUDIT FINDING

During the time of audit, it has been verified that PAA AMO has NOT notified CAAP on the changes
in Philippines AirAsia (PAA) Accountable Manager or President & CEO.

Action Required ☒ Corrective Action ☒ Preventive Action ☐ N/A (Observation)

Auditor(s) Name &
Issue Date: 17-Oct-19
Signature J. Elizon, L. Pena II, D. Santamaria

TO BE FILLED-OUT BY THE AUDITEE

ROOT CAUSE ANALYSIS

☐ SOFTWARE ☒ HARDWARE ☐ ENVIRONMENT
Cause: Cause: Cause:

☐ LIVEWARE ☐ LIVEWARE (CENTRAL) CAUSAL EFFECT

Cause: Cause:

CORRECTIVE ACTION PLAN

CORRECTIVE ACTION:

Auditee Name & Signature: Response date: Target Date:

Page 1 of 2 Form no. PAA/OQA/F/015 Rev.8 March 2018

PREVENTIVE ACTION:

Auditee Name & Signature: Response date: Target Date:

FOR QUALITY AUDITOR’S ONLY

CORRECTIVE/PREVENTIVE ACTION ACCEPTANCE:

☐ Acceptable ☐ Re-issue NCR
☐ Not Acceptable (state reason if not acceptable)

Auditor(s) Initial Date:

CORRECTIVE ACTION FOLLOW-UP RESULT:
☐ Re-issue NCR

☐ Recommended
☐ Not Recommended (state reason if not recommended)
Auditor(s) Initial Date:
HEAD OF QMD’S APPROVAL

This NCR is considered:

☐ CLOSED

☐ OPEN (state reason)

Head of QMD: Date:

INSTRUCTIONS FOR AUDITEE:

Below are the following details of RCA – SHELL Model:

• Software (S) – procedures, training, support, etc.
• Hardware (H) – machine, tools, equipment, etc.
• Environment (E) – the working environment in which the rest of L-H-S must function.
• Liveware (L) – Humans in the workplace; (L) Self.

NOTE: Please refer to QSM 4.6.3 item F for details.

Page 2 of 2 Form no. PAA/OQA/F/015 Rev.8 March 2018