Professional Documents
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A Semiotic Approach
A Semiotic Approach
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TOURISM NETWORKING AND CORPORATE COMMUNICATION
By:
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“Product-Specific Color Meanings: A SemioticApproach In
IHG – InterContinental Hotel Group”
Abstract
To date there has been enough of literature supporting investigation of hoteliers who have
recognized the value of creating an aura of elitism within and surrounding their hotels.
Specifically, analysis of the relationship of product design and style elements to systems of market
communication is generally lacking. This paper aims to commence academic debate, and to
further understanding through conceptual and empirical analysis. Of particular interest is the
manner in which elite hotels position themselves at the apex of the international hotel industry
through the effective application of design and style, which is translated through semiotic carriers.
This has the potential to result in a 'cultural cachet', prestigiously and distinctively positioning
them within the market-place.
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“Product-Specific Color Meanings: A SemioticApproach In
IHG – InterContinental Hotel Group”
INTRODUCTION
The purpose of this study is to contribute to the existing research in the field of packaging and
marketing, and shed more light on the product-specific colour meanings. Colour can impart
meanings and plays a significant role in impacting consumers’ thoughts, feelings, perceptions, and
behaviours. Semiotic theories have been developed in different fields, such as language and
philosophy, and could provide a basis for understanding colour meanings. However, surprisingly
few attempts have been made to use the semiotic concept to describe colour meanings. The current
study establishes that a colour meaning framework can be derived in order to provide an
understanding of what types of colour meanings are communicated in some product contexts.
Existing colour strategies and semiotic theories are integrated. The implications for marketers,
designers and researchers are discussed.
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“Product-Specific Color Meanings: A SemioticApproach In
IHG – InterContinental Hotel Group”
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A Market Leader
• 4,732 hotels
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The IHG Family
IHG Corporate Operation Shared Service
Amadeo Bjorn
Mark Flower Zarzoza De Kock
Director of Commercial Director of Head of Shared
Thailand, Operations Service
IndoChina, Maldives Resorts, SEA Holiday nn
Express SEA
Vivien Lim
Eric
Director of Finance Oomar
Hoo
& Business Support Paurobally
Area Director of
SEA Manager
Finance and
Operational
Business
Excellence
Support -
Resorts
Shared Services
Terri Fynch
Director of HR
- SEA & AA Noeke
Resorts Kusuma
Area Director of
Michel Sales &
Shane Giles Chertouh Marketing
Director of F&B Area General Holiday Inn
Performance & Manager Express
Support Resorts Bali
Asia
Australasia
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Our Vision, Our Purpose
Shantha De Silva
Head of South West Asia
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Our Ambition
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What does it take to deliver the vision?
Creating the right environment leads to the right behaviour
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Brands
Mobile A Mobile B Mobile C Mobile D
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Still happy with your decision?
Mobile A Mobile B Mobile C Mobile D
Capability Dual Sims dual standby 4 SIM cards 4 standby TV included Wi-Fi,
Bluetooth, MP3 GSM quad band Java calendar,recorder,calculator, UMTS/3G,
GSM,
MP4, FM flashlight GPRS,wifi FM Bluetooth world clock,alarm,MSN
Main function: Bluetooth
MSN, Facebook... Analog TV Dualcamera
Bluetooth,FM,MP3/MP4,GPR
MP3/MP4...
S,WAP,USB
Support:MSN,Skype,Facebo
ok,Yahoo MSG, JAVA game.
Brands
Brand China Phone MPC Blackberry copy China Mobile S800 Iphone 3GS
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Great Brands
We need to be proud and committed to our
brands. We call this being Brandhearted
and it means we will :
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Our Global Brand
A prestigious and truly global brand An extended-stay hotel brand offering
located in major cities and resorts comfortable and stylish
offering high levels of comfort and accommodation.
excellent service.
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Where I fit in my family? IHG Portfolio Role
Luxury
Upper
Upscale
Upscale
Midscale
Budget
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Where I fit in my family? IHG Portfolio Role
Luxury
Upscale
Upper
Upscale
Midscale
Budget
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Great People
grow you
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Room To Have A Great Start
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Room To Be Involved
• We will keep you informed and make sure you have the
information that’s important to you. Sabrina Sathihut
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Room To Grow
Misun Kim
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Room For You
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Great values
Do The
Right Thing
Show Celebrate
We Care Difference
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Winning Ways
Do the right thing
• We keep our promises and we don’t let people down
• We seek out the facts and trust our judgement
• We take decisions even when they’re difficult
Do The
Right Thing
Show we care
• We treat people as individuals
• We look and listen for the little things that make a difference
• We use our experience to find new ways to deliver great service Show
We Care
Aim higher
• We put our hearts into learning new things
• We challenge ourselves and those around us
• We always look for ways to improve
Aim
Higher
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Winning Ways
Celebrate difference
• We welcome different perspectives and listen to everyone’s ideas
• We are respectful of all cultures and look to learn from others
• We play an active role in the communities in which we operate
Celebrate
Work better together Difference
• We work hard to develop excellent working relationships
• We think about what we do and how it might affect others
• We trust and support each other
Work Better
Together
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Great Ways of Working
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Great Ways of Working
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Great Ways of Working
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Employee Survey
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Employee Survey
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Great Ways of Working
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Great Ways of Working
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Heartbeat Example
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Heartbeat Example
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One of the World’s Great Companies
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Our vision to become great
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