Overall Satisfaction Dine In (1)/Take Out (2)
4 1
3 1
3 1
5 1
3 2
3 2
3 2
3 1
3 2
2 1
2 2
2 2
4 1
4 1
4 1
3 1
4 1
3 2
3 2
4 1
4 2
3 1
4 2
3 2
3 1
4 2
3 2
4 1
4 2
4 1
2 2
2 2
4 1
3 2
3 2
3 1
3 1
4 1
3 2
3 2
4 1
3 2
2 2
3 1
4 2
Satisfaction with Service Satisfaction with Food
4 4
2 3
3 3
5 5
3 4
2 4
3 4
4 3
3 3
2 3
1 3
2 2
5 4
4 5
4 5
3 4
4 3
3 4
3 4
4 5
4 5
2 3
3 5
3 4
3 4
4 5
3 3
4 4
3 4
4 5
2 3
2 2
4 4
3 2
3 3
3 3
3 3
4 5
3 3
3 4
4 4
3 3
2 3
3 3
4 4
2 1 2 3
4 2 4 5
4 1 4 5
5 1 5 5
Driving Distance to Restaurant Total Bill SUMMARY OUTPUT
5 10
5 15 Regression Statistics
10 10 Multiple R 0.119709
12 15 R Square 0.01433
10 25 Adjusted R -0.00664
15 25 Standard E 0.77186
10 26 Observatio 49
16 27
2 25 ANOVA
10 26 df SS MS
15 20 Regression 1 0.407098 0.407098
10 20 Residual 47 28.00107 0.595767
12 20 Total 48 28.40816
16 20
18 20 Coefficients
Standard Error t Stat
20 27 Intercept 3.526766 0.288799 12.21185
18 28 Driving Dis -0.01948 0.023566 -0.82663
20 28
16 28 SUMMARY OUTPUT
7 12
9 20 Regression Statistics
10 24 Multiple R 0.16187
6 26 R Square 0.026202
10 28 Adjusted R 0.005483
9 27 Standard E 0.767197
8 24 Observatio 49
10 22
6 23 ANOVA
10 25 df SS MS
10 20 Regression 1 0.744347 0.744347
15 20 Residual 47 27.66382 0.588592
16 20 Total 48 28.40816
18 20
16 20 Coefficients
Standard Error t Stat
14 25 Intercept 3.905946 0.544532 7.173037
20 22 Total Bill -0.02662 0.023674 -1.12455
16 23
17 28 SUMMARY OUTPUT
16 23
5 15 Regression Statistics
10 28 Multiple R 0.340303
6 24 R Square 0.115806
10 27 Adjusted R 0.096993
6 26 Standard E 0.731049
7 28 Observatio 49
6 24
8 22 ANOVA
6 23 df SS MS
8 20 Regression 1 3.28983 3.28983
Residual 47 25.11833 0.534433
Total 48 28.40816

Coefficients
Standard Error t Stat
Intercept 4.078333 0.328294 12.42279
Dine In (1) -0.51833 0.208915 -2.48108
 SUMMARY OUTPUT

Regression Statistics
Multiple R 0.928973
R Square 0.86299
Adjusted R 0.850535
Standard E 0.29742
Observatio 49

ANOVA
F Significance F df SS MS F
0.683317 0.412624 Regression 4 24.51597 6.128993 69.2863
Residual 44 3.892193 0.088459
Total 48 28.40816

P-value Lower 95%Upper 95%

Lower 95.0%
Upper 95.0% Coefficients
Standard Error t Stat P-value
3.47E-16 2.945778 4.107754 2.945778 4.107754 Intercept 0.676687 0.304338 2.223472 0.031366
0.412624 -0.06689 0.027928 -0.06689 0.027928 Satisfactio 0.584858 0.064744 9.033335 1.39E-11
Satisfactio 0.26591 0.06439 4.129647 0.00016
Driving Dis -0.00612 0.009409 -0.65031 0.518873
Total Bill -0.00824 0.009487 -0.86852 0.389823

F Significance F
1.264623 0.266488

P-value Lower 95%Upper 95%

Lower 95.0%
Upper 95.0%
4.47E-09 2.81049 5.001403 2.81049 5.001403
0.266488 -0.07425 0.021003 -0.07425 0.021003
 F Significance F
6.155743 0.016733

P-value Lower 95%Upper 95%

Lower 95.0%
Upper 95.0%
1.87E-16 3.41789 4.738777 3.41789 4.738777
0.016733 -0.93862 -0.09805 -0.93862 -0.09805
Significance F
2.04E-18

Lower 95%Upper 95%

Lower 95.0%
Upper 95.0%
0.063334 1.290039 0.063334 1.290039
0.454374 0.715342 0.454374 0.715342
0.136139 0.39568 0.136139 0.39568
-0.02508 0.012844 -0.02508 0.012844
-0.02736 0.01088 -0.02736 0.01088
SUMMARY OUTPUT
Regression Equation
Regression Statistics Y=0.70+-0.019X1+0.58X2+0.26X3+-0.00X4+-0.00X5
Multiple R 0.929039
R Square 0.863113
Adjusted R Square 0.847196
Standard Error 0.300724
Observations 49

ANOVA
df SS MS F Significance F
Regression 5 24.51945 4.903891 54.22553 0.00
Residual 43 3.888709 0.090435
Total 48 28.40816

Coefficients
Standard Error t Stat P-value Lower 95%Upper 95%
Lower 95.0%
Upper 95.0%
Intercept 0.709 0.350 2.027 0.049 0.004 1.415 0.004 1.415
Dine In (1)/Take Out (2 -0.019 0.096 -0.196 0.845 -0.212 0.175 -0.212 0.175
Satisfaction with Servi 0.580 0.069 8.369 0.000 0.441 0.720 0.441 0.720
Satisfaction with Food 0.267 0.065 4.088 0.000 0.135 0.398 0.135 0.398
Driving Distance to Res -0.006 0.010 -0.663 0.511 -0.026 0.013 -0.026 0.013
Total Bill -0.008 0.010 -0.799 0.429 -0.028 0.012 -0.028 0.012

RESIDUAL OUTPUT PROBABILITY OUTPUT

Observation
Predicted Overall Satisfaction
Residuals Percentile
Overall Satisfaction
1 3.969181 0.030819 1.020408 2
2 2.502438 0.497562 3.061224 2
3 3.090234 -0.09023 5.102041 2
4 4.732708 0.267292 7.142857 2
5 3.220634 -0.22063 9.183673 2
6 2.608503 0.391497 11.22449 2
7 3.212797 -0.2128 13.26531 2
8 3.499244 -0.49924 15.30612 3
9 3.004639 -0.00464 17.34694 3
10 2.384459 -0.38446 19.38776 3
11 1.800508 0.199492 21.42857 3
12 2.145825 -0.14582 23.46939 3
13 4.426704 -0.4267 25.5102 3
14 4.087739 -0.08774 27.55102 3
15 4.075034 -0.07503 29.59184 3
16 3.16028 -0.16028 31.63265 3
17 3.478702 0.521298 33.67347 3
18 3.133596 -0.1336 35.71429 3
19 3.159006 -0.15901 37.7551 3
20 4.207615 -0.20761 39.79592 3
21 4.113361 -0.11336 41.83673 3
22 2.400134 0.599866 43.87755 3
23 3.505021 0.494979 45.91837 3
24 3.197121 -0.19712 47.95918 3
25 3.230157 -0.23016 50 3
26 4.088361 -0.08836 52.04082 3
27 2.977333 0.022667 54.08163 3
28 3.860935 0.139065 56.12245 3
29 3.220634 0.779366 58.16327 3
30 4.125854 -0.12585 60.20408 4
31 2.380878 -0.38088 62.2449 4
32 2.10771 -0.10771 64.28571 4
33 3.80822 0.19178 66.32653 4
34 2.688079 0.311921 68.36735 4
35 2.92841 0.07159 70.40816 4
36 2.932655 0.067345 72.44898 4
37 2.950227 0.049773 74.4898 4
38 4.018684 -0.01868 76.53061 4
39 2.931381 0.068619 78.57143 4
40 3.330776 -0.33078 80.61224 4
41 3.796336 0.203664 82.65306 4
42 2.987067 0.012933 84.69388 4
43 2.357775 -0.35777 86.73469 4
44 2.990238 0.009762 88.77551 4
45 3.796547 0.203453 90.81633 4
46 2.425544 -0.42554 92.85714 4
47 4.104037 -0.10404 94.89796 4
48 4.12775 -0.12775 96.93878 5
49 4.718928 0.281072 98.97959 5
 Dine In (1)/Take Out (2) Residual Plot Dine In (1)/Take Out (2) Line Fit Pl
1 6

Overall Satisfaction
0.5 4 Overall Satisfaction
Residuals

0 2 Predicted Overall
Satisfaction
-0.5 0.8 1 1.2 1.4 1.6 1.8 2 2.2
0
-1 0.8 1 1.2 1.4 1.6 1.8 2 2.2
Dine In (1)/Take Out (2) Dine In (1)/Take Out (2)

Satisfaction with Service Residual Plot Satisfaction with Service Line Fit Pl
1 6

Overall Satisfaction
0.5
Overall Satisfacti
Residuals

Upper 95.0% 4
0 Predicted Overal
2
-0.5 0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 5.5 Satisfaction
0
-1
0.5 1 1.5 2 2.5 3 3.5 4 4.5 5 5.5
Satisfaction with Service
Satisfaction with Service

Driving Distance to Restaurant Residual Plot Driving Distance to Restaurant Line Fit P
1 6
Overall Satisfaction

0.5 4 Overall Satisfaction

Residuals

0 2 Predicted Overall
Satisfaction
-0.5 0 5 10 15 20 25
0
-1 0 5 10 15 20 25
Driving Distance to Restaurant Driving Distance to Restaurant

Satisfaction with Food Residual Plot Satisfaction with Food Line Fit Plo
1 6
Overall Satisfaction

0.5
Residuals

4 Overall Satisfac
0 Predicted Overa
2
-0.5 1.5 2 2.5 3 3.5 4 4.5 5 5.5 Satisfaction
0
-1 1.5 2 2.5 3 3.5 4 4.5 5 5.5
Satisfaction with Food Satisfaction with Food

Total Bill Residual Plot Total Bill Line Fit Plot

1 6
Overall Satisfaction

0.5
Residuals

4 Overall Satisfac
0 Predicted Overa
2
-0.5 5 10 15 20 25 30 Satisfaction
0
-1 5 10 15 20 25 30
 Total Bill Residual Plot Total Bill Line Fit Plot
1 6

Overall Satisfaction
0.5

Residuals
4 Overall Satisfac
0 Predicted Overa
2
-0.5 5 10 15 20 25 30 Satisfaction
0
-1 5 10 15 20 25 30
Total Bill Total Bill
ake Out (2) Line Fit Plot

Overall Satisfaction
Predicted Overall
Satisfaction

1.8 2 2.2
ut (2)

h Service Line Fit Plot

Overall Satisfaction
Predicted Overall
Satisfaction

.5 4 4.5 5 5.5
h Service

o Restaurant Line Fit Plot

Overall Satisfaction
Predicted Overall
Satisfaction

15 20 25
o Restaurant

ith Food Line Fit Plot

Overall Satisfaction
Predicted Overall
Satisfaction

4 4.5 5 5.5
ith Food

ll Line Fit Plot

Overall Satisfaction
Predicted Overall
Satisfaction

20 25 30
ll Line Fit Plot

Overall Satisfaction
Predicted Overall
Satisfaction

20 25 30
ill
Forecasting Moving averages - 4 period moving average
Enter
Enter the
the past
past demands
demands in
in the
the data
data area
area

Num pds 4

Data Forecasts and Error Analysis

Period Demand Forecast Error Absolute Squared Abs Pct Err
Period 1 650
Period 2 725
Period 3 850
Period 4 825
Period 5 865 762.5 102.5 102.5 10506.25 11.85%
Period 6 915 816.25 98.75 98.75 9751.5625 10.79%
Period 7 900 863.75 36.25 36.25 1314.0625 04.03%
Period 8 930 876.25 53.75 53.75 2889.0625 05.78%
Period 9 950 902.5 47.5 47.5 2256.25 05.00%
Period 10 899 923.75 -24.75 24.75 612.5625 02.75%
Period 11 935 919.75 15.25 15.25 232.5625 01.63%
Total 329.25 378.75 27562.313 41.83%
Average 47.035714 54.107143 3937.4732 05.98%
Bias MAD MSE MAPE
SE 74.245959
Next period 928.5
 Forecasting
1000
900
800
700
600
500
Value

400
300
200
100
0
1 2 3 4 5 6 7 8 9 10 11
Time

Demand Forecast
Forecasting Weighted moving averages - 2 period moving average
Enter
Enter the
the data
data in
in the
the shaded
shaded area.
area. Enter
Enter weights
weights in
in
INCREASING
INCREASING order order from
from top
top to
to bottom.
bottom.

Data Forecasts and Error Analysis

Period Demand Weights Forecast Error Absolute Squared Abs Pct Err
Period 1 650 0.25
Period 2 725 0.75
Period 3 850 706.25 143.75 143.75 20664.063 16.91%
Period 4 825 818.75 6.25 6.25 39.0625 00.76%
Period 5 865 831.25 33.75 33.75 1139.0625 03.90%
Period 6 915 855 60 60 3600 06.56%
Period 7 900 902.5 -2.5 2.5 6.25 00.28%
Period 8 930 903.75 26.25 26.25 689.0625 02.82%
Period 9 950 922.5 27.5 27.5 756.25 02.89%
Period 10 899 945 -46 46 2116 05.12%
Period 11 935 911.75 23.25 23.25 540.5625 02.49%
Total 272.25 369.25 29550.313 41.73%
Average 30.25 41.027778 3283.3681 04.64%
Bias MAD MSE MAPE
SE 64.972865
Next period 926
 Forecasting
1000
900
800
700
600
500
Value

400
300
200
100
0
1 2 3 4 5 6 7 8 9 10 11
Time

Demand Forecast
Forecasting Exponential smoothing
Enter
Enter alpha
alpha (between
(between 00 and and 1),
1), enter
enter the
the past
past demands
demands in in the
the shaded
shaded column
column then
then enter
enter aa
starting
starting forecast.
forecast. IfIf the
the starting
starting forecast
forecast isis not
not in
in the
the first
first period
period then
then delete
delete the
the error
error analysis
analysis
for
for all
all rows
rows above
above the the starting
starting forecast.
forecast. 1000

Alpha 0.9 900

Data Forecasts and Error Analysis 800
Period Demand Forecast Error Absolute Squared Abs Pct Err
700
Period 1 650 650 0 0 0 00.00%
Period 2 725 650 75 75 5625 10.34% 600
Period 3 850 717.5 132.5 132.5 17556.25 15.59% 500

Value
Period 4 825 836.75 -11.75 11.75 138.0625 01.42%
400
Period 5 865 826.175 38.825 38.825 1507.3806 04.49%
Period 6 915 861.1175 53.8825 53.8825 2903.3238 05.89% 300
Period 7 900 909.61175 -9.61175 9.61175 92.385738 01.07% 200
Period 8 930 900.96118 29.038825 29.038825 843.25336 03.12%
100
Period 9 950 927.09612 22.903883 22.903883 524.58783 02.41%
Period 10 899 947.70961 -48.70961 48.709612 2372.6263 05.42% 0
Period 11 935 903.87096 31.129039 31.129039 969.01706 0.03329309 1
Total 313.20788 453.35061 32531.887 53.08%
Average 28.473444 41.213692 2957.4443 04.83%
Bias MAD MSE MAPE
SE 60.121994
Next period 931.8870961
 Forecasting
1000
900
800
700
600
500
Value

400
300
200
100
0
1 2 3 4 5 6 7 8 9 10
Time

650 650
 Cicero LP
Enter
Enter the
the values
values in
in the
the shaded
shaded area
area then
then use
use the
the Run
Run Excel's
Excel's Solver
Solver
button.
button.Alternatively,
Alternatively, oror to
to view
view the
the sensitivity
sensitivity results,
results, open
open Solver
Solver by
by
going
going to
to the
the Data
Data Tab
Tab (Excel
(Excel 2007,
2007, 2010,
2010, 2013,
2013, 2016)
2016) oror the
theTools
Tools menu
menu
Linear Programming (Excel
(Excel 2003,
2003, 2011).
2011).

Use one of the three signs below for each constraint

< less than or equal to
= equals (You need to enter an apostrophe first.)
> greater than or equal to

Data Results
x1 x2 x3 x4 x5 LHS Slack/Surplus
Minimize 1 1 1 1 1 sign RHS 13
10:00am-1:00pm 1 > 3 3 0
1:00pm-4:00pm 1 1 > 4 4 0
4:00pm-7:00pm 1 1 > 6 6 0
7:00pm-10:00pm 1 1 > 7 9 -2
10:00pm-1:00am 1 1> 4 4 0

Results
Variables 3 1 5 4 0
Objective 13

Page 20
 Cicero LP

Slack/Surplus

10:00am-1
1:00pm-4:
4:00pm-7:
7:00pm-10
10:00pm-1

Page 21