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Exo Planet 4 E28093 The Ee28493yxion E28093 PDF
Exo Planet 4 E28093 The Ee28493yxion E28093 PDF
Exo Planet 4 E28093 The Ee28493yxion E28093 PDF
EXO PLANET #4 – The EℓyXiOn –
S.M.Global Package
Reporting date
20 October 2017
* Tour schedule (Date and Time)can be changed. If participants can not join the tour schedule because of their
flight schedule such as the date and the arrival time in KOREA, SMTOWN TRAVEL TEAM does not take any
responsibility of it.
* If many people try to purchase the package at the same time, the payment page may not show on your screen. When you
purchase our global package, the reservation page would be automatically changed to paypal payment page. If you ignore
all the following steps and send money to our paypal account individually, the reservation would be considered absolutely
invalid. In addition, if the invoice has not come to your paypal email account, please contact us +82262409360.
(Operating hours: MF 10:00 A.M. ~ 19:00 P.M. (KST)
* Taking a suitcase(luggage bag) inside is prohibited. If you bring your suitcase, you might not be able to get admittance to
the concert venue. In this case, SMTOWN TRAVEL TEAM does not take any responsibility regarding this issue.
* The return bus heads to the hotel will depart 40 minutes after the concert is finished. If you are late without letting your
tour guide know that you will be late, you will have to return to the hotel on your own.
* If you leave your personal belongings on the bus and do not return 40 minutes after the concert is finished, the bus will
leave as it is explained above, and if the personal belongings are missing after bus leaves, SMTOWN TRAVEL TEAM does
not take any responsibility regarding this issue as well. We kindly ask your cooperation and understanding.
* You are not allow to hand over your tickets to others after checkin on S.M.C&C tour desk. You will be punished by Minor
Offence Law in Korea. Please be aware of that.
* We do not take any inquires about the detailed seating area.
* This package is based on first come, first reserved system including the Premium package.
* When you make a reservation for Twin Plan, only ‘person1’ will be received this notice. So please share the notice
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20/10/2017 EXO PLANET #4 – The EℓyXiOn –
your companion.
* Please read carefully description of the package below.
1. Package Introduction
Host City Seoul, Korea (Gocheock Sky Dome)
2
4th November 2017 (FRI) at 20:00 (*Scheduled)
Concert date & Time 25th November 2017 (SAT) at 18:00 (*Scheduled)
26th November 2017 (SUN) at 18:00 (*Scheduled)
Accommodation (2N3D / 3N4D / 4N5D), Transportation & guide (on the concert day),
Concert ticket, Souvenirs, Event1 ( Only once To be announced – Premium participants
Inclusions ) , Event2 (Only once T
o be announced – Premium / Deluxe / Superior participants ) ,
Lunch (Only once For Premium / Deluxe / Superior participants ) , SM restaurant
Voucher (Economy participants ), Meal Box
Exclusions Flight tickets, Travel insurance, Meals not mentioned above, personal expenses etc.
* There is NO ticket only package.
2. Schedule
[ Notice ]
1. The basic schedule of global package is planned as 2 Nights and 3 days (A,B,C course), 3 Nights and 4 days (D,E
course), 4 Nights and 5 days (F course) . The time plan for each package will be announced later. If you can’t join tour
schedule because of your own flight schedule such as date and time of arrival to Korea, SMTOWN TRAVEL TEAM
(S.M.C&C) does not take any responsibility.
2. Schedule can be changed without any notice.
3. We don’t send any emails or notice about your reservation is made well. The confirmation voucher would be
uploaded on [Personal Notice] 1~2 weeks before the concert day.
4. About MD (Concert official merchandise) Preorder service
* MD preorder will be proceeded via online website not at the S.M.C&C tour desk. We will inform more details about it only for
global package purchaser later through [Personal Notice].
(If you haven't received any information at least 4 days before the package starts, please contact us.)
* When we start merchandise preorder service, we will announce its available period on our website as well, so please check it.
If you haven't received any information from the mentioned period, please contact us. After merchandise order period ends, we
do not accept any order since then.
* Depending on the local situation, we can get MD order at S.M.C&C tour desk without using our online system. If we provide MD
preorder service at S.M.C&C tour desk, we will announce it in advance.
* We might not be able to provide each of the items picture depending on the situation.
* We do not accept any questions about official MD before we start to sell online.
* If there are too many people who want to purchase any certain item, you may be able to purchase through drawing system.
* When you purchase global package, please put your email address with gmail, yahoo, or hotmail account. When we send
information, our email system can't send email to you if you have account such as qq, docomo, or ne.jp etc.
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20/10/2017 EXO PLANET #4 – The EℓyXiOn –
1) "A" Course (2N3D )
A course Schedule Meal
Arrival in Seoul
Individual Hotel checkin at front desk (Please show your passport
at the front desk)
23rd Nov (Thu) X
Checkin at the S.M.C&C tour desk: Ticket draw / Pickup Pre
ordered Merchandise receipt / Collect S.M. C&C souvenirs (We will
inform you the opening hours of tour desk further.)
Gathering at the hotel lobby.
Pickup Preordered Merchandise
Event 1 (Only for Premium package)
Lunch (For Premium / Deluxe / Superior package)
Event 2 (For Premium / Deluxe / Superior package)
Visit SMTOWN@coexartium
Move to the Concert Venue Lunch: O
24th Nov (Fri)
Watching EXO PLANET #4 – The EℓyXiOn – at 20:00 Meal Box: O
Pick up a Meal box from your guide
Transfer to Hotel
* If participants could not join common schedule because of their
personal schedule or they decided not to join, SMTOWN TRAVEL
TEAM (S.M.C&C) does not take any responsibility.
Individual Checkout at the hotel
25th Nov (Sat) Move to Airport X
Departure from Seoul
2) "B" Course (2N3D )
B course Schedule Meal
Arrival in Seoul
Individual Hotel checkin at front desk (Please show your passport
at the front desk)
24th Nov (Fri) X
Checkin at the S.M.C&C tour desk: Ticket draw / Pickup Pre
ordered Merchandise / Collect S.M. C&C souvenirs (We will inform
you the opening hours of tour desk further.)
* If participants could not join common schedule because of their
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20/10/2017 EXO PLANET #4 – The EℓyXiOn –
personal schedule or they decided not to join, SMTOWN TRAVEL
TEAM (S.M.C&C) does not take any responsibility.
Individual Checkout at the hotel
26th Nov (Sun) Move to Airport X
Departure from Seoul
3) "C" Course (2N3D )
C course Schedule Meal
Arrival in Seoul
Individual Hotel checkin at front desk (Please show your passport
at the front desk)
25th Nov (Sat) X
Checkin at the S.M.C&C tour desk: Ticket draw / Pickup Pre
ordered Merchandise / Collect S.M. C&C souvenirs (We will inform
you the opening hours of tour desk further.)
Gathering at the hotel lobby.
Event 1 (Only for Premium package)
Lunch (For Premium / Deluxe / Superior package)
Event 2 (For Premium / Deluxe / Superior package)
Visit SMTOWN@coexartium
Move to the Concert Venue
Lunch: O
26th Nov (Sun) Watching EXO PLANET #4 – The EℓyXiOn – at 18:00
Meal Box: O
Pick up a Meal box from your guide
Transfer to Hotel
* If participants could not join common schedule because of their
personal schedule or they decided not to join, SMTOWN TRAVEL
TEAM (S.M.C&C) does not take any responsibility.
Individual Checkout at the hotel
27th Nov (Mon) Move to Airport X
Departure from Seoul
4) "D" Course (3N4D )
D course Schedule Meal
Arrival in Seoul
Individual Hotel checkin at front desk (Please show your passport
at the front desk)
23rd Nov (Thu) X
Checkin at the S.M.C&C tour desk: Ticket draw / Pickup Pre
ordered Merchandise receipt / Collect S.M. C&C souvenirs (We will
inform you the opening hours of tour desk further.)
Gathering at the hotel lobby.
Pickup Preordered Merchandise
Event 1 (Only for Premium package)
Lunch (For Premium / Deluxe / Superior package)
Event 2 (For Premium / Deluxe / Superior package)
Visit SMTOWN@coexartium
Move to the Concert Venue Lunch: O
2
4th Nov (Fri)
Watching EXO PLANET #4 – The EℓyXiOn – at 20:00 Meal Box: O
Pick up a Meal box from your guide
Transfer to Hotel
* If participants could not join common schedule because of their
personal schedule or they decided not to join, SMTOWN TRAVEL
TEAM (S.M.C&C) does not take any responsibility.
* If participants could not join common schedule because of their
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20/10/2017 EXO PLANET #4 – The EℓyXiOn –
personal schedule or they decided not to join, SMTOWN TRAVEL
TEAM (S.M.C&C) does not take any responsibility.
Individual Checkout at the hotel
26t Nov (Sun) Move to Airport X
Departure from Seoul
5) "E" Course (3N4D )
E course Schedule Meal
Arrival in Seoul
Individual Hotel checkin at front desk (Please show your passport
at the front desk)
24th Nov (Fri) X
Checkin at the S.M.C&C tour desk: Ticket draw / Pickup Pre
ordered Merchandise / Collect S.M. C&C souvenirs (We will inform
you the opening hours of tour desk further.)
Gathering at the hotel lobby.
Event 1 (Only for Premium package)
Lunch (For Premium / Deluxe / Superior package)
Event 2 (For Premium / Deluxe / Superior package)
Visit SMTOWN@coexartium
Move to Concert Venue
Lunch: O
2
5th Nov (Sat) Watching EXO PLANET #4 – The EℓyXiOn – at 18:00
Meal Box: O
Pick up a Meal box from your guide
Transfer to Hotel
* If participants could not join common schedule because of their
personal schedule or they decided not to join, SMTOWN TRAVEL
TEAM (S.M.C&C) does not take any responsibility.
Gathering at the hotel lobby.
Move to Concert Venue
Watching EXO PLANET #4 – The EℓyXiOn – at 18:00
Pick up a Meal box from your guide
26th Nov (Sun) Transfer to Hotel Meal Box: O
* If participants could not join common schedule because of their
personal schedule or they decided not to join, SMTOWN TRAVEL
TEAM (S.M.C&C) does not take any responsibility.
Individual Checkout at the hotel
27th Nov (Mon) Move to Airport X
Departure from Seoul
6) "F" Course (4N5D )
F course Schedule Meal
Arrival in Seoul
Individual Hotel checkin at front desk (Please show your passport
at the front desk)
23rd Nov (Thu) X
Checkin at the S.M.C&C tour desk: Ticket draw / Pickup Pre
ordered Merchandise receipt / Collect S.M. C&C souvenirs (We will
inform you the opening hours of tour desk further.)
2
4th Nov (Fri) Gathering at the hotel lobby. Lunch: O
Pickup Preordered Merchandise Meal Box: O
Event 1 (Only for Premium package)
Lunch (For Premium / Deluxe / Superior package)
Event 2 (For Premium / Deluxe / Superior package)
Visit SMTOWN@coexartium
Move to the Concert Venue
Watching EXO PLANET #4 – The EℓyXiOn – at 20:00
Pick up a Meal box from your guide
Transfer to Hotel
* If participants could not join common schedule because of their
personal schedule or they decided not to join, SMTOWN TRAVEL
TEAM (S.M.C&C) does not take any responsibility. @puppy_yeolb
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20/10/2017 EXO PLANET #4 – The EℓyXiOn –
Gathering at the hotel lobby.
Move to the Concert Venue
Watching EXO PLANET #4 – The EℓyXiOn – a
t 18:00
Pick up a Meal box from your guide
25th Nov (Sat) Transfer to Hotel Meal Box: O
* If participants could not join common schedule because of their
personal schedule or they decided not to join, SMTOWN TRAVEL
TEAM (S.M.C&C) does not take any responsibility.
Gathering at the hotel lobby.
Move to the Concert Venue
Watching EXO PLANET #4 – The EℓyXiOn – at 18:00
Pick up a Meal box from your guide
26th Nov (Sun) Transfer to Hotel Meal Box: O
* If participants could not join common schedule because of their
personal schedule or they decided not to join, SMTOWN TRAVEL
TEAM (S.M.C&C) does not take any responsibility.
Individual Checkout at the hotel
27th Nov (Mon) Move to Airport X
Departure from Seoul
** Schedule can be changed without any notice.
** All seats are seating seats.
3. Benefit
1. Concert ticket (Seating Type only)
2. EXO Theme hotel room
3. S.M.C&C global package souvenirs
A,B,C,D,E,F course
4. Concert official merchandise online preorder service
(2N3D/3N4D/4N5D)
5. Transportation & guide on the concert day
Premium Packages
6. Event1 / Event2 ( Only once To be announced)
7. Lunch (Only once)
8. Meal Box (will be offered for each concert)
1. Concert ticket (Seating Type only)
2. S.M.C&C global package souvenirs
A,B,C,D,E,F course 3. Concert official merchandise online preorder service
(2N3D/3N4D/4N5D) 4. Transportation & guide on the concert day
Deluxe / Superior Packages 5. Event2 ( Only once To be announced)
6. Lunch (Only once)
7. Meal Box (will be offered for each concert)
1. Concert ticket (Seating Type only)
2. S.M.C&C global package souvenirs
A,B,C,D,E,F course
3. Concert official merchandise online preorder service
(2N3D/3N4D/4N5D)
4. Transportation & guide on the concert day
Economy Packages
5. SM restaurant Meal Voucher
6. Meal Box (will be offered for each concert)
* Accommodations are included in all Packages.
4. Preliminary Hotel List
Hotel Grade Hotel List
GRAND INTERCONTINENTAL SEOUL PARNAS(https://www.grandicparnas.com)
Premium
INTERCONTINENTAL SEOUL COEX(https://www.iccoex.com)
IMPERIAL PALACE HOTEL (http://www.imperialpalace.co.kr)
Deluxe
SEJONG HOTEL (http://www.sejong.co.kr)
IBIS AMBASSADOR SEOUL GANGNAM (https://ibis.ambatelen.com)
Superior RAMADA SEOUL HOTEL (http://www.ramadaseoul.co.kr)
HOTEL RIVIERA SEOUL (http://www.hotelriviera.co.kr)
Economy URBAN PLACE (http://www.urbanplaces.co.kr)
HOTEL PEYTO GANGNAM (http://www.peytohotel.com)
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20/10/2017 EXO PLANET #4 – The EℓyXiOn –
THE RIVERSIDE HOTEL (http://www.riversidehotel.co.kr)
PARK HABIO (http://www.hotelparkhabio.co.kr)
* Depending on the local situation, you can be assigned to the same grade of hotel which are not on the list above. If we provide
different hotel, we will announce it in advance.
5. Package Plan
* Your reservation will be confirmed only if your payment completed within 2 hours. Otherwise, your reservation will be cancelled
automatically. Vacancies are posted on this website under Seat status, so please check regularly to see new status.
[Global Package Price]
* About Consecutive Seats & Room Type Change for Single Package Purchasers: We do not accept consecutive seats & room
type change request (to twin) from single package purchasers.
* About Consecutive Seats: We will provide the consecutive seats for Twin.
* We do not accept any requests for sharing the same room with your friends.
* Due to room availability conditions, it is possible to stay different hotels during the package even you have purchased same
accommodation type of packages.
**If you want to extend your accommodation, please write a message via Q&A board with the checkin and checkout date
that you want to request after you check the Confirmation Voucher on [Personal Notice]. Reservation request will accept
depending on the room availability of hotel.
** Depending on the package grades such as Premium, Deluxe, Superior, and Economy, the seating
areas could be different depending on your ticket draw luck at S.M.C&C tour desk.
Operating hours
Mon~Fri 09:00~18:00
Sat 09:00~13:00
Sunday &
Closed
holidays
Website : http://www.intltaxi.co.kr/Home/index
Call : +8216442255
inquiry : reserve@intltaxi.co.kr
** You can get 5,000 KRW discount (applied only Incheon airport) please put SM on remarks column(online) or say SM
customer(call))
example of online,
** Incheon International airport Information desk (Operating Hours : 24hrs)
1) Between gates 4 and 5, Desk No #23
2) Between gates 8 and 9, Desk No #46
** Gimpo International airport information desk (operating Hours: 10:00 ~ 23:00) International Arrivals Floor between
gates 1 and 2
6. Booking Notice
1. It is presumed that the purchaser and the attendee are the same person. Otherwise, the ticket will be revoked
immediately without a prior notice and payment back isn't acceptable.
2. Your passport must be valid for at least six months.
3. It is advised that you buy travel insurance before departure, as it is not included in the Global Package.
4. Depending on your nationality, you might be required to issue an entry visa. Please refer to the website of the Ministry of
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Foreign Affairs, Republic of Korea. (http://www.mofat.go.kr/ENG/visa)
*** If you have problems with mobility or need a seat for disabled person, please contact us via email or Q&A
board before make a reservation.
7. Payment and Cancellation Policy
[About the Payment]
1. The payment should be made on PayPal. (PayPal: https://www.paypal.com)
2. Your reservation will be confirmed only if the payment is completed within 2 hours. Otherwise, your reservation will be
cancelled automatically.
3. You can either pay in full or in installments.
4. Inquiries regarding PayPal should be made to PayPal.
[About the Cancellation]
1. Once your reservation is confirmed, you cannot change your plan. The change can be made by cancelling the
existing reservation and repurchasing another package.The cancellation fee will be charged according to the policy.
2. You cannot cancel the reservation by yourself after completing the payment on PayPal. In case you want to cancel your
reservation, you can either write on the Q&A board or send us an email to travel@smtown.com. When informing us
regarding the cancellation, please add [Cancel Request] in front of the titles and write your reservation number that you
want to cancel.
[Cancellation penalty]
* Please check cancellation period and fee which apply to you.
* The total price of the selected package determines the amount of the penalty.
* The cancellation time when you send your request on the Q&A board or email is based on the Korea local time (GMT+9).
From October 20th to October 22nd : 10% cancellation penalty
From October 23rd to October 28th : 20% cancellation penalty
From October 29th to November 3rd : 30% cancellation penalty
From November 4th to November 9th : 50% cancellation penalty
From November 10th to November 14th : 70% cancellation penalty
From November 15th to November 19th : 90% cancellation penalty
From November 20th to the day of the concert : 100% cancellation penalty
8. The Guidance from S.M.C&C
[About the Reservations]
1. What is the maximum number of people that can be reserved at once? Reservations, including your own, can be made
up to the maximum of 2 people.
2. Where can I edit my personal information? Your personal information excluding your name and email address can be
edited on 'My Page'. To change your name or email address, please write on the Q&A board. (Your name must be the
same as the one on your passport.)
3. Is it okay to arrive/depart on the different date from your schedule? You can choose the flight schedule which works for
you, as long as there is no problem joining our official schedule.
4. How do I cancel my reservation? In case you want to cancel your reservation, you can either write on the Q&A board or
send us an email to (travel@smtown.com)
[Reservation of Teenagers & Preschool Children]
1. A teenager (under 18 years old) should submit the written consent of a guardian. Request form to Q&A board or
SMTOWN TRAVEL TEAM email and please send document (PDF) back via email.
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20/10/2017 EXO PLANET #4 – The EℓyXiOn –
2. No need to submit consent if accompanied by a guardian.
3. Children under 6 will not be admitted. (We don’t have children fare.)
[About the Concert Tickets]
1. Can I change package plan and concert ticket after booking is completed?
Once your reservation confirmed, you cannot change your plan. The change can be made by cancelling the existing
reservation and repurchasing another package. The cancellation fee will be charged according to the policy.
2. Do you provide a special seat for disabled people?
Depending on the local or concert circumstance it can be unavailable to provide wheelchairs and special seating. If you
have a problem with mobility and need seats for disable, please contact us in advance.
[The Concert Seats]
• You will draw your concert seat at the hotel tour desk. (The tour desk operating hours: To be announced.)
• The seats are drawn based on your reservation type SGL/TWIN. A representative of the reservation can ticket drawing at
one time.
• Please bring your official passport for the identification. (S.M. Passport is not acceptable)
• You have only one chance to draw the ticket.
• Please note that we do not permit the return or exchange of the ticket.
• We are not responsible for your lost tickets.
• Those who cannot attend the ticket draw on the first day can receive the ticket on the concert day.
• You can find seat number and place when you are drawing the ticket at S.M. C&C tour desk.
• If you want to seat together with your friend, please purchase twin package with your accompany. We do not accept
consecutive seat request from two single package buyers.
[About the Hotel]
1. Can I stay at same hotel and watch the concert with friends who booked package separately?
We cannot guarantee you and your friends can stay in same hotel, although we only provide consecutive seats for Twin
package purchaser.
2. How can I checkin and checkout the hotel?
Please show your passport at the front desk of the hotel you booked when you arrive at / departure from the hotel depends
on your flight schedule.
3. I would like to extend my stay at the hotel.Please write your hotel extend request on Q&A board. Your request can be
accepted depending on the hotel availability.
[Prohibited Behavior]
1. Any banner or a piece of picture that could disturb other audience is not allowed and venue securities will take it at the
entrance according to the concert policy.
2. Any recording electronic devices such as digital camera, video camera, even a cell phone is not permitted during the
performance. If you get caught by recording or taking picture, venue securities will delete all the data in your memory card
and immediately ask you to be out with no refund.
3. Carrying inflammable items or the fires is strictly prohibited.
4. No gift, wreath or fan letters to the members are accepted at this concert.
5. The concert can be cancelled due to the natural disaster.
6. The organizer does not take any responsibility for any accident caused by neglecting the staff's instructions.
7. No food or beverages are permitted in the concert hall.
The event can be successfully held only when there is full support and cooperation from all the participants. Thank
you.
Please contact us via the [Q&A board] after login if you have any questions.
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SMTOWN TRAVEL | 5F, 648, SAMSEONGRO, GANGNAMGU, SEOUL, KOREA
Personal Information Manager
Hwang, doo hyun l Email : travel@smtown.com l Phone : +82262409360
Copyright© 2017 S.M. Culture & Contents Co., Ltd.All Rights Reserved. l Privacy Policy l Terms of Use
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