MISSION Opening Prayer . . . . . Marc Gabriel Reyes
National Anthem . . . . . Mark Dela Cruz Bulacan State University exit to Welcome Remarks . . . . Carl John Dimalanta produce highly competent, ethical and Introduction of the Guest Speaker . . . Rasyan Estrella service-oriented professional’s that Lecture Forum . . . . . Mr. Yene Yorel Badaguas contribute to the sustainable socio- Importance of Customer Relationship Management economic growth and development of Question and Answer the nation. Games Snack Break Lecture Forum . . . . . Mr. Yene Yorel Badaguas VISION Question and Answer
Bulacan State University is a Awarding of Certificate of Appreciation . . Dr. Victoria P. Valenzuela
progressive knowledge-generating . . Fernan James Ortecio
institution globally recognized for Distribution of Certificate of Participation . . Dr. Victoria P. Valenzuela
excellent instruction, pioneering . . Fernan James Ortecio
research, and responsive community . . Mr. Yene Yorel Badaguas