DATA ANALYSIS AND INTERPRETATION

1. How long have you been associated with Renault?

a. From 1 year
b. 1 – 3 years
c. 3 – 5 years
d. 5 – 10 years
e. 10 or more years

Years From 1 1 – 3 years 3 – 5 years 5 – 10 10 or more

year years years

No Of 10 20 35 25 10
Persons

Percentage 10 20 35 25 10

percentage

From 1 year
1 – 3 years
3 – 5 years
5 – 10 years
10 or more years

Interpretation: The survey was undertaken for the customers, who have purchased their vehicle

from Sri Viswarupa Automotives Pvt. Ltd Rajahmundry. 10% of the respondent said the from

one year, 20% of the respondents are said 1 to 3 years, 35% of the respondents are said 3 to 5

years, 25% of the respondents 5 to 10 years remaining 10% of them are said more than 10 years.
2.Which factor was influence you to purchase of four wheeler?

S.NO REASONS NO. OF CONSUMERS %

1 AVAILABILITY 70 70%

2 AFTER SALES SERVICE 15 15%

3 TIMELYAVALIABILITY 10 10%

4 PRICE 5 5%

TOTAL 100 100%

100
90
80
70
60 REASONS
50 NO. OF CONSUMERS
40
%
30
20
10
0
1 2 3 4 TOTAL

INTERPRETATION: From the table and graphs show that out of 100 consumers, 70

consumers are purchase the cars based upon availability, 15 consumers are purchase the cars

based upon after sales service, 10 consumers are purchase the cars based upon timely

availability, 5 consumers are purchase the cars based upon price. Finally majority of the

consumers are purchase the cars based upon quality.

3.Did employee spent more time with you during sales?
a) Strongly disagree
b) Disagree
c) Neither disagree or agree
d) Agree
e) Strongly agree

Objectives Percentage

Strongly disagree 0

Disagree 0

Neither disagree or 5
agree

Agree 15

Strongly agree 80

90
80
70
60
50 Percentage
40 Objectives
30
20
10
0
1 2 3 4 5 6 7 8 9 10 11

Interpretations: According to the survey the employee spent more time with you during sale is

indicating in the percentages of 0% is strongly disagree, 0% is disagree, 5% is neither disagree of

agree, 15% is agree, 80% is strongly agreed.

4.Is after sale services providing by the compony ?

a) Yes

b) No

5.If yes then how you rate the After sale services provide by the company?

No of

S. no Reasons Respondents percentage

1 Good 35 35%

2 Bad 19 19%

3 average 46 46%

Total 100 100%

 100
90
80
70
60
50 No of Respondents
40
percentage
30
20
10
0
Good Bad average Total
1 2 3

Interpretation:

The above table and graph shows that out of 100 Respondents, 46 respondents are

strongly agreeing with the Average, 35 respondents are agreeing with the Good and 19

Respondents are agree with the Bad. Finally majority of respondents are strongly agreed with

above statement.

6.What is the main source of information regarding four wheeler?

No of

S. no Reasons Respondents percentage

1 TV 38 38%

2 Radio 8 8%

3 News paper 29 29%

 4 Promotional program's 25 25%

Total 100 100%

100
90
80
70
60
50
40
30
20 No of Respondents
10
0 percentage
TV

Radio

Total
News paper

Promotional
program's

1 2 3 4

Interpretation:

The above table and graph shows that out of 100 respondents,38 respondents are strongly

agree with the TV, 29 respondents are agreeing with the News paper,25 Respondents are

agreeing with the promotional program’s and 8 Respondents are agree with the Radio. Finally

majority of respondents are strongly agreed with above statement.

7.Whether the advertisement of the company help to promoted the sales?

No of

S. no Reasons Respondents percentage

1 Yes 89 89%
 2 No 11 11%

total 100 100%

100
90
80
70
60
50 No of Respondents
40 percentage
30
20
10
0
Yes No total
1 2

Interpretation: The above table and graph shows that out of 100 respondents, 89 Respondents

are strongly agreeing with the Yes and 11 Respondents are agreeing with the No. Finally

majority of respondents are strongly agreed with above statement.