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  • Gemba Walk Checklist v3

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    Suneel Pandit
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    Gemba walks are short, frequent tours of the plant floor led by quality leaders to observe processes and seek opportunities for improvement. The goal is to understand problems, identify root causes, and work with operators on solutions rather than criticize mistakes. Leaders are reminded to focus on processes, not people, and foster an environment of continuous improvement through respectful questioning around standard procedures, problem areas, resources, and priorities.

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    Gemba walks are short, frequent tours of the plant floor led by quality leaders to observe processes and seek opportunities for improvement. The goal is to understand problems, identify root causes, and work with operators on solutions rather than criticize mistakes. Leaders are reminded to focus on processes, not people, and foster an environment of continuous improvement through respectful questioning around standard procedures, problem areas, resources, and priorities.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    107 views1 page

    Gemba Walk Checklist v3

    Uploaded by

    Suneel Pandit
    Gemba walks are short, frequent tours of the plant floor led by quality leaders to observe processes and seek opportunities for improvement. The goal is to understand problems, identify root causes, and work with operators on solutions rather than criticize mistakes. Leaders are reminded to focus on processes, not people, and foster an environment of continuous improvement through respectful questioning around standard procedures, problem areas, resources, and priorities.

    Copyright:

    © All Rights Reserved
    Download as XLSX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    Download as xlsx, pdf, or txt
    of 1

    Provided by BeaconQuality.com Mobile auditing software for plant floor quality.

    Gemba Walk Information


    Gemba walk leader:
    Theme:
    Goal:

    Gemba walks should take no more than 15 minutes. Focus on observing rather than correcting problems during the walk itself,
    taking notes on items needing follow-up.

    Attitude is everything, so remember:


    - Gemba walks are an interactive, solutions-focused activity
    - Be clear that your goal is working together to improve processes--not ding people for mistakes
    - Focus on processes, not people: show respect, ask questions and seek first to understand

    Questions for Operators Notes for Follow-Up


    Process Overview
    1. Where is the standard or work instruction you are using?

    2. Is the standard, process or work instruction clear and up-to-


    date?
    3. How do you think the process could be improved?

    Problem-Solving
    4. What kinds of problems are you running into?

    5. Which problems can you fix?

    6. Which ones can’t you fix?

    7. What’s the process for addressing problems?

    Tools and Resources


    8. Do you have everything you need for this process? What else
    would help?
    9. Are all tools and equipment working properly?

    10. Are visual management boards useful and up-to-date?

    11. Where do you go when you need help?

    Continuous Improvement
    12. What is your priority today for improvement?

    13. Can you think of any barriers to improvement?

    14. What else should I be asking?

    Custom Questions
    Below are spaces where you can add questions specific to the theme or work area in focus
    15. Custom question:

    16. Custom question:

    17. Custom question:

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