9/30/2019 A reference guide to the Dell OptiPlex Diagnostic Indicators | Dell Vietnam

LED State State

Suggested Resolution
Pattern Name Description
If the LEDs came on and then went off, look at
No System POST troubleshooting the display and the operating system.
Pattern Off complete - LED time- If the LEDs never came on at any point then look into a power
Visible out has occurred issue.

Reset the BIOS and clear the NVRAM

BIOS checksum failure If this occurred after windows updates, check your startup
ABCD RCM
- Recovery mode wasn't corrupted.

Disconnect all external peripherals and configure PC down to

PSU, Motherboard and CPU
If fault continues to contact your technical support
ABCD CPU If fault stops, plug disconnected parts back one at a time until
fault re-occurs. Contact your technical support to take this
further.

Remove all memory from PC, does the LED code change?
Memorysubsystem If it doesn't contact your technical support
ABCD MEM configuration activity or If it does add the memory modules back one at a time until
failure the fault re-occurs, test that module in another slot and
contact your technical support

Remove all external peripherals and all internal PCI devices

PCI device If fault continues contact your technical support
ABCD PCI If fault stops, add parts back one at a time until fault re-occurs
configuration or failure
and contact your technical support

Ensure the video cable is connected to the correct port

Reseat any add-in graphics cards
Video subsystem If fault continues, remove any add-in graphics cards and test
ABCD VID with a known good monitor and video cable
configuration or failure
Contact your technical support once you know which part the
fault follows

Reseat the cables from the HDDs to the motherboard

Storage device If fault continues try substituting a known good HDD into the
ABCD STO
configuration or failure system and contact your technical support

Remove all external peripherals and any internal CRUs

USB subsystem If LEDs change, add parts back one at a time until fault re-
ABCD USB configuration activity or occurs and contact your technical support
failure If the fault remains the same with parts removed, contact
your technical support

Reseat all memory modules

ABCD No memorydetected If fault continues, try the memory in different slots and contact
your technical support

Fatal system board Contact your technical support

ABCD MBF
failure detected

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9/30/2019 A reference guide to the Dell OptiPlex Diagnostic Indicators | Dell Vietnam

LED State State

Suggested Resolution
Pattern Name Description
Reset the BIOS and clear the NVRAM and any previous
errors
Remove all memory from PC, (This includes any Graphics
Memoryis detected, cards.) does the LED code change?
ABCD configuration or If it doesn't contact your technical support
compatibility error If it does add the parts back one at a time until the fault re-
occurs, test that part in another slot and contact your
technical support

Remove all external peripherals and any internal CRUs

Indicates system If LEDs change, add parts back one at a time until fault re-
ABCD PRV activity preceding video occurs and contact your technical support
initialization If the fault remains the same with parts removed, contact
your technical support

Reset the BIOS and clear the NVRAM and any previous
errors
Remove all external peripherals
System resource If LEDs change, add parts back one at a time until fault re-
ABCD CFG
configuration occurs and contact your technical support
If the fault remains the same with parts removed, contact
your technical support

ABCD Reserved Reserved

POST complete —
ABCD POV Onscreen error Troubleshoot as per the error message onscreen
message

POST complete — OS The Power On Self Test has passed all checks
ABCD STD Troubleshoot the HDD and the Operating System
hand-off complete

https://www.dell.com/support/article/vn/en/vndhs1/sln284978/a-reference-guide-to-the-dell-optiplex-diagnostic-indicators?lang=en#Prior_to_2005 2/2