Professional Documents
Culture Documents
Materials Manager Career Pack
Materials Manager Career Pack
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MATERIALS MANAGER
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CAREER PACK
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INTRODUCTION
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Materials managers lead teams to implement supply chain strategies.
They possess tactical knowledge of purchasing, distribution,
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logistics, transportation and production scheduling functions, and
they coordinate the activities and drive the performance in each
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of these areas. The materials manager role is not limited to tactical
responsibilities but includes strategic planning to manage multiple
departments
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The APICS Materials Manager Career Pack provides industry
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professionals and practitioners, hiring managers, human resource
professionals, and job seekers with information they need, including:
̥̥ ig
̥̥ The skills, knowledge, and experience materials managers must possess
̥̥ Typical career paths for materials managers
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̥̥ Responsibilities and tasks required of materials managers
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TABLE OF CONTENTS
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How to Use the APICS Material Managers Career Pack 4
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Materials Managers Career Paths 6
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Materials Managers Job Description 8
Material Managers Overview 8
Keywords for Materials Managers 10
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Building a Materials Manager Job Description 13
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Materials Manager Job Description Example 16
Job Seekers: Reviewing Job Descriptions ig 18
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APICS Materials Managers Competency Model 22
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MATERIALS MANAGER CAREER PACK
Find the information you need if you are a materials manager, hiring manager,
human resources professional, or job seeker:
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I’M A MATERIALS MANAGER
̥̥ Compare your skills, knowledge, and qualifications to the APICS Materials
Managers Competency Model to identify the core responsibilities and skills
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associated with your position.
̥̥ Map your milestones and career development with the Materials Managers
Career Paths — find out where you are in your professional development and
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what your next professional step will be.
̥̥ Refer to the Materials Managers Job Description to find responsibilities and skills
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that can be used to revise your résumé or create job descriptions of your role.
maximize the number of qualified candidates who will find your job posting.
̥̥ Use the Building a Materials Manager Job Description and the Materials
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Manager Job Description Example to help write your job posting or share the
information with your organization’s human resources staff.
̥̥ For additional job description information, refer to the Appendix: Understanding
Job Descriptions.
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̥̥ If you are seeking a materials manager position, use the Materials Managers
Job Description to identify the responsibilities and skills you need to qualify
for your desired position.
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̥̥ Refer to the APICS Materials Managers Competency Model to understand
the specific requirements and skill competencies you need to develop.
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̥̥ Map your career development with the Materials Managers Career Paths.
̥̥ Use Keywords for Materials Managers to aid in your search for the right job
posting match.
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̥̥ Look through Job Seekers: Reviewing Job Descriptions to find ways you can
use the job description information to your advantage.
̥̥ Find job seekers tips in the Appendix: Understanding Job Descriptions.
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APICS would like to acknowledge the work of Gary Capone, President of Palladian
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International, LLC, in developing the APICS Materials Managers Career Pack. APICS
also would like to thank the Materials Managers who responded to surveys that
resulted in the APICS Materials Managers Competency Model. ig
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CAREER PATHS
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In 2011 and 2010, APICS invited members and customers to complete a survey
about their operations and supply chain management careers. Over half of the
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respondents identified “developing personal career goals” as one of the most
valuable career steps.
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Developing career plans or goals was the most valuable to respondents less
than 15 years into their operations and supply chain management careers.
Among respondents with more experience — training, certification, and
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networking gained more value. Specifically, respondents with more than
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35 years of experience in operations management identified training and
certification, networking, and professional mentors as the most valued.
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The dataset revealed that there are no set career paths for operations and
supply chain management professionals. Factors such as organization size,
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opportunity to cross-train in multiple roles, and formal education complicate
the identification of the starting and advancement positions of operations and
supply chain management careers.
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̥̥ Reflect on your motivations. What aspects of your job do you like and dislike
and what do you need and want from a job?
̥̥ Identify your transferable skills. What competencies do you posses that are
applicable in other roles?
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as jumping-off points as you develop your career path.
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Materials managers reported promotions every one to two years between their
first and second job and between their second and third job. As their careers
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progressed, promotions occurred every three to five years.
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̥̥ General level of experience
̥̥ Track record of performance or accomplishments
̥̥ Demonstrated proficiency in a specific area
̥̥ Maintaining high professional standards in all work areas
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̥̥ Commitment to the organization and the customer
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Most valuable career tools, steps, or resources
̥̥ Training and certification
̥̥ Professional mentors
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̥̥ Developing personal career goals
will manage.
Career paths can take many different directions. Evaluate your career
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JOB DESCRIPTION
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MATERIALS MANAGERS OVERVIEW
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The materials manager role provides leadership for the purchasing,
distribution, logistics, transportation, and production scheduling functions.
This role must coordinate these activities and drive performance of
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each area. In some organizations, the role is focused on tactical operations
of the materials function, while in others, it can have a variety of strategic
elements. Most materials manager job descriptions focus on the
tactical elements of the job — the implementation and execution of the
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supply chain strategy. The implication of this is that supply chain strategy
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development occurs at a level higher than the materials manager.
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Although this is a natural conclusion based on the job descriptions studied,
all materials manager positions must include some supply chain strategic
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planning functions. It is impossible to successfully lead and
coordinate the different materials departments without a cohesive strategy.
Despite this, the materials management role, as described in the typical job
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purchasing manager.
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One common point of confusion about the materials manager role is how it
relates to the supply chain manager role. Both materials managers and supply
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chain managers have similar tactical requirements. These positions can appear
interchangeable. However, the materials manager and supply chain manager
roles have some distinct characteristics. In the vast majority of job descriptions,
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the materials manager role is a tactically driven role that implements a strategy,
and the supply chain manager role is a strategically driven role that creates the
supply chain strategy. This is typically a reflection of the complexity of the supply
chain and the organizational structure of the company.
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focus on tactical leadership. Many of the responsibilities are similar to the
responsibilities of the roles the position manages. This can quickly
lead to a long set of responsibilities. A good approach is to limit the list to the
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responsibilities that address key challenges or summarize functional areas.
For example, instead of listing all of the individual scheduling activities the
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production scheduling department does, a simple bullet of responsibility for
developing production plans and schedules may be sufficient.
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Below is a list of responsibilities for the materials manager position. The list
summarizes functional areas into broad categories that reflect the oversight
of these roles. For example, the materials manager oversees distribution,
logistics, and transportation activities. This is a broad range of activities and
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responsibilities, but is listed as a single bullet point. If any of these functional
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areas are a great concern or require more hands-on leadership, a company
may choose to break out the individual responsibilities.
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̥̥ Lead inventory control and planning, including coordination of physical inventories.
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̥̥ Manage the disposition of obsolete and excess inventory.
̥̥ Manage inventory forecasting and report on variances.
̥̥ Establish and monitor key KPIs for the materials department.
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Materials manager job descriptions typically incorporate a wide range to
functional areas. This can create a diverse set of keywords. Any term from
purchasing, inventory management, distribution, logistics, transportation,
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or scheduling can show up in a materials management job description. This
poses a challenge for both companies and job seekers. The job must be
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easily found by job seekers who have a depth of experience in the individual
functional areas, while making it clear the job requires a breadth of experience.
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The first method is to ensure the breadth of the role is captured in the job
title. The phrases “materials manager” and “materials management” are widely
recognized as representing this role. This makes it important to use a title with
one of these phrases. Failing to do so will make it difficult for job seekers to find
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the position. Using these phrases within the job description, but not the job
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title, will make it difficult for job seekers to find the position.
Keyword
Anywhere in the job
description
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Within the title
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“materials” 251,967 3,113
All searches were conducted on Indeed.com. Indeed is a job aggregator, and pulls
jobs from thousands of other websites. In July 2011, Indeed had nearly three million
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jobs listed and is one of the broadest sources of job posting statistics. It is also a
great site for job seekers trying to search as wide a pool of jobs as possible.
With these three keywords, the number of job listings is cut dramatically by
limiting the search to the job title.
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the job title. From this pool, additional terms were searched. Each search
combined the two titles searches with the additional keyword.
To create a complex search combining a title search with a job description
search, list the keywords for the job description search first, followed by the
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title search. For example, the search string listed below will return any
jobs with either “materials manager” or “materials management” in the title,
and with purchasing somewhere in the job posting.
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Using this type of complex search string, searches were conducted for jobs
with either “materials manager” or “materials management” in the job title and
a variety of keywords in the job posting. The results are listed below.
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Words in title Number of Jobs
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Purchasing 383
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Distribution 190
Logistics 133
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Transportation 66
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Scheduling 149
S&OP 8
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SIOP 13
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Inventory 538
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ERP 124
MRP 111
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Supplier 214
Vendor 220
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Warehouse 107
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in more than half the job descriptions. This highlights the wide range of
descriptions of materials manager job postings. Although each of these
terms is important to the materials roles, the descriptions and priorities of
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each position are far from consistent.
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This variation provides an opportunity to both companies and job seekers. By
including or excluding terms, a company can easily signal the key priorities for
the position. This can help attract candidates with specializations in key areas.
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It can also help job seekers tailor applications to the role. Instead of creating
a broad-based sales pitch hitting every aspect of materials management, a
job seeker can focus on key priorities. This helps the job seeker get noticed,
and helps the company recognize candidates with exceptional skill in a critical
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functional area.
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The materials management role falls right in the heart of the APICS body
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of knowledge. Both the APICS CPIM and CSCP are excellent programs to
develop knowledge and expertise in this field. Companies widely recognize
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these credentials and seek job seekers who possess them. Despite this, the
inclusion of the APICS CPIM and CSCP in job descriptions on applications
is unexpectedly low. Many of the same companies that pay for certification
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who possess these credentials are likely to search for jobs mentioning the
credentials. This creates a great opportunity for companies to reach the most
dedicated and qualified job seekers.
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CPIM 53
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CSCP 2
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JOB DESCRIPTION
Building a job description requires pulling together all the aspects of a job that
a job seeker needs to find the job and persuade the job seeker to apply. The
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sample job description for the Materials Manager role is designed to cover the
full range of this position. The exact scope of this role will vary based on the
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design of the supply chain, the industry and the company structure.
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JOB TITLE
Provide the job title of the position.
Materials Manager
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COMPANY AND LOCATION
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Provide the company name and location.
Widget, Inc. – city, state.
COMPANY OVERVIEW
Insert company description.
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Widget, Inc. is a world-class manufacturer of high performance widgets.
Founded in 1970, the company has grown from a three person custom
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fabrication organization into a global leader in the industry with more 4,000
employees. Our growth has not changed the value we offer. We still produce
complex, custom widgets made to the exact specifications of our customers.
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Our success has been driven by our employees. We empower our employees to
drive change and improve our operation in order to provide our customers with
the greatest possible service. This has led to a culture where our employees
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Widget, Inc. offers an exceptional benefit plan, including flexible schedules and
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in extra time to make sure we hit a customer order due date, other weeks it
provides extra personal time. Bottom line, we work together to succeed for
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Provide an overview of the position, and highlight critical priorities for the
position to attract specialists in those areas. For example, if improving supplier
quality is a key objective, emphasizing supplier certification programs, supplier
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audits and supplier scorecards would be a good way to help candidates with
specialties in those areas find the position. This emphasis will also make the
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position more enticing to individuals with those specialties.
The materials manager will lead and coordinate the purchasing, logistics and
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production scheduling functions. The role will drive continuous improvements
through the company, and particularly in regard to lead-time reductions,
customer service improvements and quality improvements. The materials
manager will lead the supplier certification program.
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RESPONSIBILITIES
Include specific responsibilities related to the job. In this section, breaking the
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responsibilities into categories is a great strategy to make the job description
easier to read. Another strategy is to provide titles for each bullet point. Either
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way works. The key is to make it easy to read and attractive to job seekers. The
list of responsibilities does not need to have every detail of the position listed.
This is a role that touches on virtually every aspect of a company. Choose
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Inventory management
̥̥ Lead inventory control and planning, including coordination of physical
inventories.
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̥̥ Manage the supplier certification and audit program.
̥̥ Establish supplier selection criteria.
̥̥ Develop and maintain supplier scorecards.
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̥̥ Manage the sourcing, evaluating, and selection of new suppliers.
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Distribution and logistics
̥̥ Lead distribution, logistics, and transportation functions.
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QUALIFICATIONS
Provide detailed qualifications that are required or preferred.
Education
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Determine the education level required and preferred.
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̥̥ Bachelor’s degree required. Supply chain or business degrees preferred. MBA
preferred.
Certifications
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List the certifications required or preferred for the position. Candidates often
search for jobs that mention the certifications they possess, so consider
adding every certification that relates to the job.
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Experience
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List the number of years of experience required for the position. Consider
specifying specific experiences required:
̥̥ Ten or more years of experience in materials management
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DESCRIPTION EXAMPLE
MATERIALS MANAGER
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Widget, Inc. - City, State
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COMPANY OVERVIEW
Widget, Inc. is a world-class manufacturer of high performance widgets.
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Founded in 1970, the company has grown from a three person custom
fabrication organization into a global leader in the industry with more 4,000
employees. Our growth has not changed the value we offer. We still produce
complex, custom widgets made to the exact specifications of our customers.
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Our success has been driven by our employees. We empower our employees to
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drive change and improve our operation in order to provide our customers
with the greatest possible service. This has led to a culture where our employees
take personal responsibility for exceeding the expectations of our customers,
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and this culture extends from our founders to our newest employees.
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Widget, Inc. offers an exceptional benefit plan, including flexible schedules and
a generous vacation plan. We believe in providing an environment where each
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employee can find the right work-life balance. Some weeks, this means putting
in extra time to make sure we hit a customer order due date, other weeks it
provides extra personal time. Bottom line, we work together to succeed for
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RESPONSIBILITIES
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Inventory management
̥̥ Lead inventory control and planning, including coordination of physical
inventories.
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̥̥ Lead scheduling activities, including development of the master production
schedule.
̥̥ Monitor and report on the accuracy of production plans and schedules.
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̥̥ Manage capacity requirements planning.
̥̥ Facilitate the S&OP process.
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Purchasing
̥̥ Manage the supplier certification and audit program.
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̥̥ Establish supplier selection criteria.
̥̥ Develop and maintain supplier scorecards.
̥̥ Manage the sourcing, evaluating, and selection of new suppliers. Although
the role is the same, the scope is determined by the organization of the
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supply chain. Each job will have variations that need to be identified.
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Distribution and logistics
̥̥ Lead distribution, logistics, and transportation functions. ig
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QUALIFICATIONS
Education
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Certifications
̥̥ CPIM, CSCP, or C.P.M. certification preferred
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Experience
̥̥ Ten or more years of experience in materials management
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As a job seeker, it is essential that you identify the right jobs to pursue.
Although the job market may be tough, there are a lot of open positions.
Prioritizing the right jobs to pursue is an important decision. You need to
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determine which jobs are most likely to be a good fit for you, and which jobs
are long shots. You can then allocate your time accordingly, focusing on
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applying for the best fits.
This prioritization is critical for you to customize your résumé properly. Some job
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seekers send the same résumé to every employer for every job. The résumé is
written to be generic and covers every skill, experience, and accomplishment the
job seeker has. The result is a presentation of a generalist. Although a wide range
of skills and experiences is advantageous, the company and hiring manager have
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one role in mind when screening your résumé. The specialists that best fit that
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role will generate the most interest, and the generalists will be passed over.
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This requires a résumé written with a targeted sales pitch for each job. It can
take hours to customize a résumé to fit a position, but this time and effort is
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worth it. Sending out the same résumé to hundreds of jobs may be easy, but
it is far from effective. Sending a few targeted résumés for jobs you are best
suited for will have a much higher rate of success.
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impressive to the hiring manager. These are skills and experiences that are
essential to meet the biggest challenges of the job. Once you identify those
elements, you can start tailoring your résumé to the job.
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important for jobs with unusual titles. Some industries and companies have
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specialized job titles that can be confusing to people who are not familiar
with them. Even if the job title sounds familiar, you still cannot assume you
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understand the position. Each role will have a different set of responsibilities.
The overview of the position and the required responsibilities and the
qualifications will all give an indication of the scope of the role. If you have
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researched a number of similar roles, you should have an idea of the types of
responsibilities that could be present. For example, with a buyer/planner role,
understanding how much of the role is purchasing and supplier development,
and how much is related to scheduling and logistics is important. For a supply
chain manager, is important to understand the supply chain and the types of
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have complex international trade arrangements, while others may have a large
network of domestic contract manufacturers. Although the role is the same,
the scope is determined by the organization of the supply chain. Each job will
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have variations that need to be identified.
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PRIMARY FOCUS
After identifying the scope of the position, look for the primary focus area of
the role. You can often identify this by the order of the job description and the
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number of times a specific area is mentioned. For example, consider a buyer/
planner role that mentions supplier certifications, purchasing, and planning.
The scope of the role is straightforward and most people familiar with
purchasing will have a general idea of the position.
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Now, consider the order and content of the job description. The overview
section of the job description focuses on supplier management, issuing
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purchase orders, and negotiating prices. Within the list of responsibilities,
more than half of the bullet points focus on requesting, evaluating, and
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selecting quotes from suppliers. Only one bullet mentions planning and
supplier certifications, and it is at the end of the bulleted list. This would
imply that the planning and supplier certification responsibilities are a lower
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You cannot determine with certainty the priorities of a hiring manager from a
job posting. The posting may not be an accurate picture of the job. If possible,
try to network with a current or former employee to find out firsthand what the
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role entails. If you do not have a contact inside the company, analyze the job
posting to make the best guess of what the priorities are for the role.
QUALIFICATIONS REQUIRED
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After you start to understand the focus areas of the position, review the
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qualifications for the position. Look for specific requirements that indicate the
key elements of the job. Again, in this section, the first items listed are usually
the most important. The qualifications required in a job description may not
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create the same impression as the list of responsibilities. There are certain
skills that are only used to perform one or a few tasks.
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Look for requirements that indicate technical aspects of the job. Fewer
candidates are likely to meet the more technically challenging requirements.
As a job seeker, you can use this information to tailor your résumé and give
yourself an edge over the competition. Look for skills that are rare and difficult
to master, and that you have a depth of expertise with.
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It is essential that you can differentiate the run-of-the-mill activities in a job
from the requirements and responsibilities that are important differentiators.
This is the difference between the tasks that anyone can perform, and the
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ones that only the top candidates do well. For example, many job descriptions
include standard requirements such as the ability to travel, physical
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requirements, or basic skills such as math, writing, or business software. These
are basic expectations. You need to have them, but possessing them will not
impress a hiring manager. For example, in today’s job market, if you are not
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familiar with Microsoft Word, you are going to be at a disadvantage.
Just about any office role requires experience with Word. You may mention
your skill with Word in a skills section probably at the end of your résumé, but
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focusing on this is unlikely to impress a hiring manager. The requirement is too
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basic. Focus on skills that are specific to your industry and skills that fewer job
seekers possess.
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In addition to the basic requirements that are likely to apply to most jobs
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at a company, there will be job specific requirements that are also basic
requirements. For example, a buyer/planner with responsibility for managing
inventory levels needs to understand how to calculate inventory turns. This
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Despite this, the requirement for calculating inventory turns is a low priority
and something every candidate is expected to be able to do.
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purchasing manager will lead a team of buyers. For both buyers and purchasing
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to have some mastery of this skill. For the purchasing manager, leading a team
of buyers, setting purchasing strategy, and managing the performance of the
purchasing department are skills that are unique to the role.
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Look for responsibilities that define the position. These are likely to be the
most critical to a hiring manager, and are the elements of your background
that you should emphasize.
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Once you understand the scope of the role and prioritize the most important
skills and experiences required, you can start tailoring your résumé. Every
aspect of your résumé can be changed. Start with the introduction to your
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résumé. Most job seekers start with summary section that provides an
overview of their skills, experiences, and accomplishments. This section can
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provide the strongest sales pitch for you. Make sure it is tailored to the role.
Focus on the primary elements of the job.
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After the introductory section, make changes to your work experience section
to emphasize different experiences and accomplishments in each job. You can
show how a job, that may appear unrelated to the position you are pursuing,
actually had a number of elements that prepared you for the role.
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Once you have customized your résumé, from top-to-bottom, it will provide
the best sales pitch for the job. This maximized your chances of landing
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an interview. With the high-level of competition, you need to gain every
advantage you can, and this style of customization is a critical tool.
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COMPETENCY MODEL
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Materials managers support the complete cycle of material flow—from
the purchase and control of materials to the planning and control of work
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in process and the finished product. In short, these professionals ensure
that an organization’s available goods can satisfy the demands of
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customers. Organizations depend on effective materials managers to
minimize waste, manage inventory levels, and ensure that output is in line
with the company’s balance sheet.
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APICS The Association for Operations Management is the premier
membership organization providing education, certification, and career
development opportunities to supply chain professionals worldwide. The
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APICS Certified in Production and Inventory Management coursework
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and corresponding certification gives professionals the knowledge and
skills they need to be successful. Knowledge and skills combined with
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work experience create the competencies required for individuals
to excel in their careers and distinguish themselves in their field. In
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recognition of this, APICS developed the Materials Manager Competency
Model to guide individuals considering careers in materials management,
materials management professionals seeking to advance their positions,
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and human resource managers who are hiring in this field. management
professionals seeking to advance their positions, and human resource
managers who are hiring in this field.
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The structure of the APICS Materials Manager Competency Model follows guidelines set by
the Employment and Training Administration of the United States Department of Labor. The
model is visually represented in a diagram for easy reference, as seen on the following page.
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The model is organized into tiers of competencies and includes descriptions of the activities
and behaviors associated with each competency. The Competency Model Clearinghouse
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defines competency as “the capability to apply or use a set of related knowledge, skills,
and abilities required to successfully perform ‘critical work functions’ or tasks in a defined
work setting.” In many cases, the competencies outlined in this model are adapted from the
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APICS Operations Management Body of Knowledge (OMBOK) Framework.
ACKNOWLEDGMENTS
The APICS Materials Manager Competency Model was a research project undertaken by staff
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in the professional development division of APICS. They were supported by the APICS 2009
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Future Leaders. In addition, APICS staff and leaders used public domain information obtained
from the Competency Model Clearinghouse (www.Careeronestop.org) in the model’s creation.
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̥̥ Supply chain industry association membership
̥̥ Supply chain-specific certifications
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Materials Manager Knowledge Areas and Technical Competencies
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represent the knowledge, skills, and abilities needed by materials managers.
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̥̥ Inventory management ̥̥ Master planning
̥̥ Production planning ̥̥ Warehouse management systems
Profession-related
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̥̥ Risk management ̥̥ Strategic sourcing and purchasing
̥̥ Enterprise resources planning and ̥̥ Vendor managed inventory
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Manufacturing resource planning
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Operations Management Knowledge Areas and Technical Competencies
represent the knowledge, skills, and abilities needed by all occupations within operations management, including
materials managers.
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̥̥ Operations strategy ̥̥ Execution, planning, scheduling control
̥̥ Manufacturing process environments ̥̥ Lean management
̥̥ Standards (time measurement) ̥̥ Sustainability
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Academic Competencies
Foundational
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are primarily learned in an academic setting, and include cognitive functions and thinking styles.
̥̥ Math, statistics, and analytical thinking ̥̥ Foundations of business management
̥̥ Reading and writing for comprehension ̥̥ Materials management fundamentals
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represent motives and traits as well as interpersonal and self-management styles and generally are
applicable to a number of industries at a national level.
̥̥ Awareness of the needs of others ̥̥ Effective communication
̥̥ Integrity ̥̥ Interpersonal skills
̥̥ Continuous learning ̥̥ Creativity
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PERSONAL EFFECTIVENESS COMPETENCIES
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Personal effectiveness competencies represent motives, traits, and interpersonal
and self management styles, and are applicable in any number of industries.
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Awareness of the needs of others
̥̥ Understand other business needs and goals.
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̥̥ Have perspective into other points of view.
̥̥ Build rapport and credibility with colleagues.
̥̥ Anticipate needs and respond to concerns and conflicts.
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Integrity
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̥̥ Demonstrate trustworthiness and professionalism with clients, peers, and
team members.
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̥̥ Respond with consistency in situations that require honesty and candor.
̥̥ Avoid conflicts between work and personal interests or activities.
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Continuous learning
̥̥ Demonstrate an interest in personal learning and development; seek
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feedback from multiple sources about how to improve and develop; modify
behavior based on feedback or self-analysis of past mistakes.
̥̥ Take steps to develop and maintain the knowledge, skills, and expertise necessary
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integration and feedback; seek out additional training to pursue career goals.
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̥̥ Express information to individuals or groups considering the audience and the
nature of the information (e.g., technical or controversial); speak clearly and
confidently; organize information in a logical manner; speak using common
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English conventions including proper grammar, tone and pace; track audience
responses and react appropriately to those responses; effectively use eye
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contact and nonverbal expression.
̥̥ Receive, attend to, interpret, understand, and respond to verbal messages and
other cues; pick out important information in verbal messages; understand
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complex instructions; appreciate feelings and concerns of verbal messages.
̥̥ Practice meaningful two-way communication by speaking clearly, paying close
attention and seeking to understand others, listening attentively and clarifying
information and attending to nonverbal cues and respond appropriately.
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̥̥ Influence others; persuasively present thoughts and ideas; gain commitment
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and ensure support for proposed ideas.
Interpersonal skills
̥̥ Relate well to clients, colleagues, and team members.
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̥̥ Maintain a positive, supportive, and appreciative attitude.
̥̥ Actively listen to others and demonstrate an understanding of their point of view.
̥̥ Create and open environment that encourages people to work together to solve
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Creativity
̥̥ Demonstrate intellectual curiosity about why things are the way they are.
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Academic competencies are primarily achieved in an academic setting and
include cognitive functions and thought processes.
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Math, statistics, and analytical thinking
̥̥ Practice applied mathematics in collecting and interpreting quantitative data.
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̥̥ Demonstrate the ability to scrutinize and break down facts and thoughts
into their strengths and weaknesses.
̥̥ Develop the capacity to think in a careful and discerning way, to solve
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problems, to analyze data, and to recall and apply information.
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̥̥ Demonstrate an understanding of material read by forming opinions and
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sharing personal experiences.
̥̥ Apply the strategies of self-questioning, retelling, writing, summarizing,
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predicting and verifying, story mapping, role play and responsiveness.
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Applied science and technology
̥̥ Demonstrate an understanding of the factors that are considered important
to the branch of knowledge or technology.
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̥̥ Understand the use of technology and the interaction with life, society,
and the environment, in conjunction with such subjects as industrial arts,
engineering, applied science, and pure science.
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̥̥ Develop knowledge of specific tools and how they affect the ability to adapt
to and control the environment.
̥̥ Demonstrate the ability to apply knowledge or understanding to meet a
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̥̥ Understand all management activities carried out in the course of running
an organization, including controlling, leading, monitoring, adjusting,
organizing, and planning.
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̥̥ Analyze financial statements and explain the implications of standard financial
ratios and all components of the balance sheet and income statement.
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̥̥ Create interactive decision support models that demonstrate the sensitivity
of outcome to multiple independent variables.
̥̥ Calculate project and organizational cash flow forecasts; present value
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investment comparisons and risk-adjusted return calculations.
̥̥ Demonstrate knowledge of visual presentation techniques including charting,
histograms, and flow sheets, and oral and written presentation techniques.
̥̥ Practice basic business communications.
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̥̥ Understand fundamental organizational behavior.
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Materials management fundamentals
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̥̥ Demonstrate knowledge of the operations management structure of the
modern manufacturing and distribution company.
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̥̥ Convert and communicate demand requirements for products and service
into detailed plans and schedules for inventory acquisition.
̥̥ Calculate key inventory performance metrics such as turnover ratios,
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management.
̥̥ Have detailed knowledge of manufacturing planning, master production
scheduling, product definition, inventory control, materials requirements
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management.
̥̥ Implement new technologies.
̥̥ Be capable of performing human resource management functions.
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̥̥ Understand the importance of and demonstrate the ability to take raw
materials or knowledge and convert it into a product or service that has
more value to the customer than the original material or data.
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̥̥ Determine the success or failure rate of a business using financial
accounting, incorporating terms and techniques including income, expense,
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cost of goods sold, gross margin, balance sheet, return on assets, inventory
turns, capital asset management, and cash management.
̥̥ Employ the technique of break-even analysis, which finds the break-even
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point, the volume at which revenues exceed total costs.
̥̥ Find the best operating level (BOL), the level of capacity a process was designed for.
̥̥ This is also the volume of output at which average unit cost is minimized.
̥̥ Use cost accounting systems to keep track of all costs of building products,
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labor, material, overhead, and variances. These systems include activity-
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based costing (ABC) and cost analysis and control.
levels of performance.
̥̥ Demonstrate ability to work as part of a tight-knit and competent group of people.
̥̥ Demonstrate a commitment to engage teams in other departments or
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̥̥ Demonstrate a willingness to accept responsibility and accountability for
one’s actions.
̥̥ Exhibit a moral, legal, or mental accountability in areas of responsibility.
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̥̥ Understand that these two workplace competencies are intertwined, and
that both abilities must be present in order to succeed.
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Customer focus (internal and external)
̥̥ Understand this is an organizational orientation toward satisfying the needs
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of potential and actual customers.
̥̥ Ensure that the whole organization, not just frontline service staff, puts
customers first.
̥̥ Ensure all activities, from the planning of a new product to production,
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marketing, and after-sales care, are built around the customer
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̥̥ Understand that every department and every employee should share the
same customer-focused vision.
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̥̥ Practice good customer relations management and maintain a customer
relations program.
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̥̥ Demonstrate ability to balance the needs of the organization and the needs
of the customer.
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̥̥ Demonstrate ability to manage conflict by identifying and handling conflicts
in a sensible, fair, and efficient manner.
̥̥ Demonstrate skill in effective communicating, problem solving, and
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negotiating with a focus on party interests.
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Supporting and training staff
̥̥ Understand the importance of facilitating on-going professional development
opportunities for staff.
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̥̥ Assess training needs and identify means (for example, classes, mentoring,
written materials) to fill skill gaps.
̥̥ Provide opportunities for staff to demonstrate leadership skills.
̥̥ Provide clear and meaningful performance evaluation.
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̥̥ Encourage the development of skills that increase personal and
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departmental productivities.
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AP
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COMPETENCIES
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OPERATIONS MANAGEMENT KNOWLEDGE AREAS
AND TECHNICAL COMPETENCIES
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Operations management knowledge areas and technical competencies
represent the knowledge, skills and abilities needed by all occupations within
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operations management, including materials managers.
Operations strategy
̥̥ Ensure the alignment of the materials management strategy with the
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business strategies driving sales, marketing, finance, and manufacturing.
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̥̥ Develop inventory and plant asset management strategy supportive of
company investment and capital management plans.
̥̥ Demonstrate ability to consistently deliver products and services to meet
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customer needs.
̥̥ Develop strategic objectives that focus on areas of quality, cost, flexibility,
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productivity, and speed.
̥̥ Consistently search for methods to develop an agile and committed
departmental workforce.
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̥̥ Assist manufacturing engineering in the development of process
productivity standards.
̥̥ Understand calculations for efficiency, utilization, and productivity.
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̥̥ Demonstrate ability to calculate nominal and demonstrated productive capacities.
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Supply chain management
̥̥ Demonstrate ability to manage the network of interconnected businesses
involved in the ultimate provision of product and service packages required
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by end customers.
̥̥ Understand that supply chain management spans all movement and storage
of raw materials, working process inventory, and finished goods from point-
of-origin to point-of-consumption.
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Process improvement and six sigma
̥̥ Understand the systematic approach to closing of process or system
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performance gaps through streamlining and cycle time reduction, and
identify and eliminate causes of quality below specifications, process
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variation, and non-value-adding activities.
̥̥ Maintain company processes that afford optimum operation and enhance
the company’s quality management system.
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̥̥ Demonstrate ability to visualize the total process and aid in locating problem
areas using process mapping, quality improvement, and visualization tools to
locate, quantify, and correct root causes of problems.
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of the problem.
̥̥ Hold gains in process improvements by establishing key performance
measurements, benchmarking metrics, and continuous process
improvement initiatives to improve process quality on a continual basis.
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AP
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̥̥ Determine the need for material and capacity to address expected demand,
execute the resulting plans, and update planning and financial information to
reflect the results.
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̥̥ Plan the management function by defining goals and the tasks and
resources needed to attain those goals.
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̥̥ Schedule a timetable of events and decide when and where certain events
will occur.
̥̥ Control and check errors, taking any corrective action so that deviations
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from standards are minimized and stated goals of the organization are
achieved in a desired manner.
Lean management
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̥̥ Identify and reduce or eliminate waste in all areas of a supply chain.
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̥̥ Calculate the total system cost of delivering a product or service to the customer.
̥̥ Develop systems that allow employees to produce results by:
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• Educating suppliers to create value for customers by streamlining
processes in the value chain.
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• Using suppliers whose methods and core competencies will align with
lean requirements and developing long-term relationships with them.
• Reducing or entirely eliminating the cost of changing from one product
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or service to another.
Sustainability
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when possible.
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̥̥ Recognize that continuous process improvement is an accepted way of life
in business and that few companies lack a continuing quality or process
improvement effort.
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̥̥ Implement improvement methods such as business process re-engineering,
total quality management (TQM), six sigma, lean manufacturing, and theory
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of constraints (TOC).
̥̥ Understand that technology and process functionality has an
interconnected relationship and that each helps transform the other.
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̥̥ Initiate process improvements that are enabled and supported by technology.
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AND TECHNICAL COMPETENCIES
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Materials manager knowledge areas and technical competencies represent
the knowledge, skills, and abilities needed by materials managers.
the customer.
̥̥ Move material, usually one organization’s finished goods or service parts,
from the manufacturer or distributor downstream to the customer.
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̥̥ Transfer goods and services from the raw materials suppliers and producers
to the end users or consumers.
̥̥ Apply the cross-docking technique when bringing items into a distribution
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̥̥ Apply logistics with the movement of personnel, and the design and
development, acquisition, storage, movement, distribution, maintenance,
evacuation, and disposition of material.
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̥̥ Receive, store, and ship materials to and from production or distribution
locations by incorporating warehousing activities.
̥̥ Configure warehouses to have formal storage locations that identify the row, rack
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section, level, and shelf location, typically with an alphanumeric location bar code or label.
̥̥ Place high-turn items close to packing and shipping areas, which will reduce
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picking, put-away times, and transportation within the warehouse.
̥̥ Select random locations when travel distances are not an important
consideration and when overall utilization of warehouse space is important.
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Inventory management
̥̥ Be capable of determining departmental inventory management strategies
and objectives.
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̥̥ Know how to set up an effective inventory control department.
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̥̥ Know how to apply trade-off analysis to balance requirements of demand and supply.
̥̥ Understand the different classes of inventory (raw materials, WIP, finished
goods, MRO, service parts, damaged, and obsolete). ig
̥̥ Understand the difference between independent and dependent demand inventory.
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̥̥ Know how to define the five functions of inventory: cycle inventory, safety
inventory, anticipation inventory, transportation inventory, and hedge inventory.
̥̥ Know how to determine the elements of inventory decision costs such as
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̥̥ Be able to calculate the order quantity through the economic order quantity (EOQ).
̥̥ Maintain high inventory accuracy through various techniques including
inventory audits, annual physical inventory, and cycle counting.
AP
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̥̥ Demonstrate ability to establish a manufacturing planning department
consisting of master scheduling, production planning, and open-manufacturing
order management.
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̥̥ Understand the sales and operations planning (S&OP) process.
̥̥ Understand the relationships between the production plan, sales plan, and
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overall business plan.
̥̥ Identify current planned level of demand and create tactical production
plans to meet the identified customer demand.
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̥̥ Demonstrate knowledge of the various methods to establish and work with
bills of material (BOMs).
̥̥ Calculate production lead times.
̥̥ Understand scheduling techniques using forward scheduling and backward
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scheduling.
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̥̥ Demonstrate knowledge of techniques to manage infinite loading and finite loading.
̥̥ Understand how to manage load leveling and bottleneck scheduling.
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̥̥ Demonstrate knowledge of theory of constraints (TOC) and drum-buffer-rope
scheduling methods.
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̥̥ Analyze production floor status through input/output control reporting.
̥̥ Effectively analyze if inventories need to be maintained, raised or lowered.
̥̥ Coordinate information with other functional staff, including, sales,
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simulation software.
̥̥ Effectively analyze simulation output to determine the best operational rules
and structural changes to enact.
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Planning process
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bring about the successful completion of specific project goals and objectives.
̥̥ Demonstrate ability to define an effective project plan.
̥̥ Define the project resources, such as money, people, materials, and space,
the milestones, and specific outcomes.
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̥̥ Accurately identify risks affecting supply, transformation, delivery, and
customer demand.
̥̥ Develop strategies such as dual sourcing, buffering, and forward buying that
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minimize financial impact uncertainties such as yields, timing, pricing, and
catastrophic events.
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̥̥ Effectively analyze the probability, control, and impact of risks identified.
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(MRP II), material requirements planning (MRP)
̥̥ Demonstrate ability to define ERP/MRP II software systems.
̥̥ Demonstrate ability to explain the components of a modern ERP system.
̥̥ Demonstrate knowledge of the foundations of ERP systems.
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̥̥ Understand the basic principles and operations of ERP systems.
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̥̥ Understand the integration of company functions provided by an ERP system.
̥̥ Establish ERP planning procedures. Understand load versus capacity
output reporting. ig
̥̥ Collaborate with functional departments to discuss and react to changes in demand.
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̥̥ Explain MRP time-phased planning logic.
̥̥ Understand the role of the bill of material in ERP.
̥̥ Describe how safety stock is managed in MRP.
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̥̥ Understand the various types of order policies available in MRP order generation.
̥̥ Apply the application of independent and dependent demand to ERP.
̥̥ Calculate scrap and shrinkage factors into the MRP generation.
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centers, labor/machines, routings, setup times, run, standards, and move times.
̥̥ Demonstrate knowledge of increasing and decreasing capacity.
̥̥ Demonstrate ability to use CRP to reschedule open and MRP-generated orders.
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̥̥ Understand the definition of DRP.
̥̥ Establish DRP planning procedures.
̥̥ Understanding of the components of the DRP planning system.
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̥̥ Build a bill of distribution (BOD) for the DRP explosion.
̥̥ Demonstrate knowledge of the links between MRP and DRP.
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̥̥ Understand the sources of distribution demand in a DRP system.
̥̥ Describe DRP order policies for planned order generation.
̥̥ Describe how safety stock is used in DRP planning.
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̥̥ Understand the DRP gross-to-net calculation.
̥̥ Use the DRP output grid to describe planning requirements.
̥̥ Use exception reporting to determine order action.
̥̥ Describe the types of planned orders generated by DRP.
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̥̥ Describe the meaning of DRP action messages
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̥̥ Use pegged requirements for DRP scheduling and rescheduling actions.
̥̥ Demonstrate knowledge of DRP for financial estimating, transportation
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planning, warehousing, and labor and equipment capacity planning.
̥̥ Understand the integration of DRP with supply chain management and
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supply chain event-management software suites.
̥̥ Demonstrate ability to work effectively with other members of the S&OP team.
̥̥ Demonstrate ability to assemble the data necessary to run the S&OP process.
̥̥ Understand how to calculate the S&OP plan output.
̥̥ Evaluate output and propose changes to the S&OP plan.
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̥̥ Understand the principles and applications of demand forecasting.
̥̥ Demonstrate knowledge of the critical requirements for effective
forecasting: establishing time horizons, determining the level of forecasting
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detail, and determining the forecastable database.
̥̥ Demonstrate ability to establish policies and procedures to ensure
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forecast control.
̥̥ Demonstrate knowledge of the three forecasting techniques: judgmental
(qualitative) forecasts, quantitative (time-series) forecasts, and causal
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(extrinsic) forecasting.
̥̥ Demonstrate ability to discuss and work with time-series analysis in forecast
data preparation.
̥̥ Demonstrate ability to apply time-series methods to work with horizontal,
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random, seasonal, trend, and cyclical demand.
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̥̥ Understand subjective, causal, and time-series forecasting methods, including:
• Averages
• Time series (exponential smoothing)
• Trend
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• Seasonality
• Regression models
• Focus forecasting
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Master planning
̥̥ Demonstrate ability to translate the production plan into a time-phased
build schedule.
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̥̥ Manage schedule changes through system generated action messages
̥̥ Demonstrate ability to use the rough-cut capacity plan.
̥̥ Assemble master schedule reporting regarding performance to the business
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plan, the shipment plan, the inventory plan, and the production plan.
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Warehouse management systems (WMS)
̥̥ Demonstrate knowledge of the applications available in a WMS.
̥̥ Demonstrate knowledge of the necessary steps to integrate WMS and ERP systems.
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̥̥ Develop standardized processes, instructions, rules, and parameters for
warehouse management in the initial software implementation.
̥̥ Demonstrate knowledge of performing warehousing planning in a WMS.
̥̥ Input receiving, storing, bin selecting, picking, and shipping tasks offered
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by WMS application functionality. distribution centers, warehouses, and
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customers through a logistics network.
̥̥ Create lean and green programs for energy and materials use reduction.
̥̥ Establish efficient reverse logistics and recycling programs.
̥̥ Determine most effective ways of disposing of hazardous wastes.
̥̥ Work with purchasing and manufacturing to target waste and hazardous
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materials reduction.
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AP
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̥̥ Analyze the company’s external and internal environments to identify
promising strategic options for the company.
̥̥ Analyze the principle competing pressures in your market.
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̥̥ Develop reliable estimates of competitor resources and strategic plans in
order to anticipate next moves and to avoid being surprised.
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̥̥ Determine an enterprise’s key success factors (those things a company
needs to “get right” to be successful).
̥̥ Assess your company’s current strategy by examining your competitive
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approach using quantitative and other performance measures.
̥̥ Conduct a SWOT (strengths, weaknesses, opportunities, and threats)
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̥̥ Strategic sourcing and purchasing
ht
̥̥ Effectively locate and source key materials suppliers, while analyzing the
total cost associated with procuring an item or service.
ig
̥̥ Focus on developing and maintaining long-term relationships with trading
partners who can help the purchaser meet profitability and customer
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satisfaction goals.
̥̥ Integrate automation of request for quote (RFQ), request for proposal (RFP),
electronic auctioning, business-to-business commerce (B2B), and contract
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COMPETENCIES
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MATERIALS MANAGER SPECIFIC REQUIREMENTS
Materials manager specific requirements such as certification, licensure, and
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specialized educational degrees, or physical and training requirements for
materials managers.
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Post-secondary education
̥̥ The majority of materials management professionals hold post secondary
degrees — a bachelor’s or equivalent.
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̥̥ While a number of materials management professionals have degrees
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related to supply chain or operations management, the majority hold
degrees in other fields including but not limited to, business, economics,
engineering, or liberal arts studies. ig
Association membership
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Professional association membership ensures that materials management
professional can link into a network of practitioners to share best practices, develop
their careers, and continue their professional educations. There are a number of
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supply chain associations related to specific industries, including but not limited to:
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Certifications
Once the professional is in the workplace, it is desirable to obtain a
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certifications include:
AP
A quick scan of a job board will identify a wide range of job descriptions.
Almost every job posting is unique. The organization, structure, content,
format, and writing style change from company to company and position to
position. These variations become even greater when comparing job postings
to the job descriptions used internally at companies.
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UNDERSTANDING
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JOB DESCRIPTIONS
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UNDERSTANDING JOB DESCRIPTIONS
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Job descriptions are designed with a balance of detail and ambiguity. This can
be frustrating for job seekers, but is necessary. If a job description is too vague,
then it will not establish clear expectations to make a hiring decision or to
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assess the performance of someone in the role. This can open a company up
to discrimination charges if a candidate is rejected based on criteria not
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noted in the job description.
If a job description is too detailed, it may restrict the hiring process and result in
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qualified job seekers being rejected. In addition, it is likely to fail to capture every
essential function of the job. It is impossible to list every single task that could
be required in a job. Even the most mundane role requires some adaptability,
and the challenges in an organization are constantly changing. A job description
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must incorporate these variations.
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Good job descriptions provide a level of detail and specificity while still
capturing the flexibility and adaptability required in a position. ig
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PURPOSE OF A JOB DESCRIPTION
The purpose of a job description also affects how it is written. A job description can
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serve a wide range of purposes. This often means that a job description that works
well in one situation may not adequately meet the needs of another situation.
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Job descriptions are mostly viewed as job postings to attract candidates. They
are essentially advertisements. Companies want to attract a large candidate
pool to ensure they can select the best candidate. Some job postings are
20
focused on selling the position and company as much as possible. These job
descriptions have a lengthy section detailing the background and success
of the company, and highlight the growth potential of the position. Job
descriptions written with job seekers as the primary audience work to highlight
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Although job advertisements are what most people picture when thinking about
AP
a job description, they are only one type of job description. Job descriptions are
important in a number of other situations, and take a number of other forms.
Each role in a company should have a written job description detailing the
©
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from person to person and year to year, reflecting the specific challenges
in an organization and the developmental opportunities for the employee.
Job descriptions written for a person currently in a role work to set clear
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expectations for the scope of the role and the performance level required.
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Job descriptions are also used to determine the compensation levels
for positions. Companies have standard compensation guidelines for
positions. This makes it easier to determine what to pay a new hire, and
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to ensure consistency in compensation across the organization. The first
step in developing a compensation plan is to understand the position. A job
description is an important element in this process, but the job descriptions
for compensation purposes are typically much more general than
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other job descriptions. This allows similar positions to be grouped together.
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For example, the engineering manager, production manager, and accounting
manager may all be at the same level in a company and have a similar
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compensation plan. They essentially have the same job description for
compensation purposes, and yet their roles are different.
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Companies also need to organize employees for data security purposes. With
large organizations, it is important for each employee to have access to the
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systems and data needed for their job. At the same time, there is a lot of data
that needs to be kept confidential. For example, a limited number of people
should have access to employment records. Job descriptions help establish
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Ideally, a company would have a job description that covers all of these topics.
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Often though, companies take short cuts. Instead of detailing the exact
functions, responsibilities, and challenges in a position, the description is
generalized. This generalization is essential for the job description to be useful
for longer periods of time. Companies and jobs are continuously changing, and
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a job description either has to change with the role, or be broad enough to still
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Job descriptions show the scope of a role within a company and how the
role fits into the organization. The job description also needs to answer key
questions about the job. To do this, there are a number of elements that make
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up a job description.
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̥̥ Position within the organization
• Job title
• Department
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• Title of supervisor
• Location
̥̥ Compensation
• Pay grade
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• Schedule (full-time or part-time)
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• Exempt or nonexempt status
̥̥ Company overview: A description of the company culture, goals, market
position, and history. ig
̥̥ Overview of the position: A brief description of the role with highlights of key
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responsibilities.
̥̥ Potential of the position: A description of the career path the position may lead to.
̥̥ Responsibilities: The typical day-to-day activities that a person must
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ed
When writing a job description for a recruitment campaign, you need to create an
exciting, attractive job description with enough sizzle to get candidates to apply.
You also need to write a description that is going to help candidates present the
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right information to you. Candidates will use the job description to tailor their
résumés and cover letter to the position, and will focus on the elements of their
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backgrounds that tie to the most significant elements of the job posting. Most
importantly, you want to attract the right candidates. The goal is to generate a
large number of submissions from candidates who meet your requirements, and
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fewer submissions from candidates that don’t meet the requirements.
Five best practices were identified from the job descriptions studied for
this report.
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̥̥ Be specific
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̥̥ Focus on what’s in it for them (WIIFT)
̥̥ Include a company overview
̥̥ Use relevant keywords
̥̥ Write with short blocks of text
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Each of these best practices is detailed below.
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BE SPECIFIC
It is important for a job description to be specific. Job seekers are looking for
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a role where they are going to work for years, dedicating a significant portion
of their lives to the role and company. Vague descriptions make it difficult to
imagine working for the company. Providing a clear picture of what the role
20
Specific job descriptions can also discourage individuals who are unqualified
from applying. If the job description clearly shows a requirement the job seeker
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does not possess, and it is clear the requirement is essential to being hired,
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individuals without the qualification are less likely to apply. Be careful with this
though. If you make too many requirements essential for the position, it will be
difficult to find candidates that meet all the requirements.
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̥̥ Creates purchase orders, including schedule line agreements and
blanket orders, usually for complex purchase requests. Clearly defines all
requirements, pricing, terms and conditions, and expectations.
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̥̥ Manages exception messages by expediting, delaying, or canceling orders as required.
̥̥ Supports internal customers by providing information on purchasing
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processes, products, and suppliers. Mitigates problems by applying a broad
view of situational implications and total cost impacts. Provides value in
resolving supplier and purchased product related issues.
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̥̥ Administers bid processes including preparation of request for quotation
(RFQ) packages, and comprehensively assesses supplier proposals for price,
requirement satisfaction, terms and conditions, schedule, risk, supplier
performance, and best value.
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̥̥ Negotiates complex contracts with suppliers and supports other buyer
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negotiations by developing negotiation strategies based on the proposal analysis
including price and cost factors, terms and conditions, and technical issues.
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̥̥ Documents, authorizes, and maintains contractual agreements that address
all elements.
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̥̥ Manages supplier performance by addressing day-to-day issues such as
rejections and quality issues and supplier requested schedule changes,
ensuring the system application programming (SAP) is accurate, and leading
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number of unqualified applications for every job posting. You can stand out and
get more attention with your application by customizing it to the job and writing
a custom cover letter for the position. This takes time, but most recruiters will
look closer at a résumé if they know the candidate spent time on the application.
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Most job descriptions focus on the responsibilities and requirements of the
position. This is important, and can have a significant impact on the candidates
who apply. Just as important is creating a posting that is attractive to a job
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seeker. Job postings are ads and should give the job seeker a reason to apply.
The solution is simple. Make sure the posting shows what’s in it for them (WIIFT).
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Identity the key attributes that make the job attractive. This can include exciting
challenges, the corporate culture, stability and growth of the company, benefits,
or any other feature that offers something unique to the job seeker.
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Example: Materials manager position, list of benefits
̥̥ Benefits
̥̥ 401(k)
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̥̥ Company paid life insurance
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̥̥ Business casual dress code
̥̥ Health, dental, and flexible spending insurance plans
̥̥ A positive work environment with all team players ig
̥̥ A stake in the company with an employee stock ownership plan (ESOP)
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Job seeker tip
The goal of your job search is to find a position that meets your needs and
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wants. You should assess jobs based on how they appeal to you. Despite this,
focus on what you can contribute to the organization in your application.
When you submit a résumé and cover letter, focus on WIIFT. Persuade the
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company and hiring manager to want to interview you. Avoid lengthy objective
statements. Some job seekers are more detailed about what they want than
what they can do. Focus on the value you offer to an employer.
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know a few of them. Even if the job seeker has heard of a company, they are
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unlikely to know much about it. A job posting can create an impression of the
company’s culture, values, and track record. This impression goes a long way
toward selling a candidate on a position.
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Baking Company is not a conventional company, and we don’t intend to
become one. True, we share a focus on innovation and smart business
practices, but even as we continue to grow, we’re committed to retaining a
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small company feel where every employee is valued and is an integral part
of our success. Our goal is to be the most innovative and sustainable global
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provider of all natural food products. We’re making history and the good news
is that we’ve only just begun. Are you ready to join the pastry revolution?
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Job seeker tip
Do research on the companies you interview with. Study the company. Learn as
much as you can about the company’s culture, values, strategy, performance,
and hiring process. Many hiring managers will ask questions designed to test
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whether you have done your homework. If you haven’t, it will hurt your chances.
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USE RELEVANT KEYWORDS
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An effective job posting makes it easy for the right job seekers to find.
Although unemployment is still high, and the job market is far from strong,
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there is a lot of competition for talent. In May 2011, there were 2,973,171 job
postings on Indeed.com. With so many, it is easy for a job posting to get lost.
Companies need to make it easy to find the job posting. Choosing the right
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The best keywords will be phrases that an ideal candidate will use as a search term.
Often, important skills and certifications are good at attracting top candidates. This
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Identify a number of specific keyword phrases that relate directly to your ideal
job and set up email alerts on a site like Indeed.com. This will help you focus on
your search on the jobs that are closest to your goals. A good keyword phrase
for an email alert will only generate a few job postings per day or per week.
If you are getting more than that, make the search more specific.
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People do not want to read long blocks of text. Writing with short blocks
increases the amount of the job posting that is read. Despite this, there are
companies that write one giant paragraph and use it as a job posting. In the age
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of Twitter and Facebook, a posting like that will not be read. To be more effective,
put each idea in a separate paragraph and make sure each paragraph is one to
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three lines long. If it is longer than a few lines, break it up. A lot of candidates are
used to reading blocks of text that are less than 140 characters.
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To make a job posting easier to read and more inviting to a job seeker, add
titles to each paragraph. Start a paragraph with a word or phrase describing
what is in the paragraph. This gives someone the ability to scan the posting
and read the elements that are most important to them.
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Example: Materials manager managers, list of preferred competencies
To perform the job successfully, an individual should demonstrate the
following competencies: ig
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̥̥ Analytical: collects and researches data; uses intuition and experience to
complement data.
̥̥ Problem solving: identifies and resolves problems in a timely manner, works
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well in group problem solving situations, and uses reason when dealing with
emotional topics.
̥̥ Technical skills: pursues training and development opportunities, and strives
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This strategy is great on a résumé. Use short blocks of text and add keyword
titles to major bullet points. It provides a more professional look and makes it
easier for a hiring manager to find the most important elements of your résumé.
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It is important to focus a job description on what is important. To create a
complete picture of a job, a lot of information is needed. However, a complete
picture is not necessary when posting a job description. For example, the pay
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grade of a position may be important to a company, but it is not necessary
to publish the pay grade with the job description advertisement. One reason
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is that the pay grade information is unlikely to be important to a candidate.
Would knowing that a position had a pay grade of seven tell you anything?
Unless the company publishes the entire compensation plan, the specific pay
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grade doesn’t help.
There are other details that are also not valuable to a job seeker, and these can
be omitted from a job posting. Omitting the details allows the posting to be
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more focused. Some details only become important for certain
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jobs. For example, exempt or nonexempt status for a purchasing manager is
likely to be understood without stating it. For other positions, the difference
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is tougher. For example, a production team lead could be a salaried role or an
hourly role depending on the company. Disclosing the overtime status of the
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position is valuable information.
The important thing is to focus on the important details that will help a job
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This is another great strategy for your résumé and cover letter. If you add
information that is not relevant to your ability to do a job, you will distract
the reader from the reasons they should interview you. Unfortunately, most
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ed
Gary W. Capone is President of Palladian International, LLC, a career coaching
firm in Waynesboro, Virginia that offers résumé assessment, résumé writing,
and interview coaching services. He has authored two books:
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̥̥ Résumé Writing for Manufacturing Careers
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̥̥ Power Up Your Job Search: A Modern Approach to Interview Preparation
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the University of Pennsylvania, where he concurrently earned a Bachelor of
Science in Mechanical Engineering and a Bachelor of Science in Economics
from the Wharton School of Business. Mr. Capone has experience in
manufacturing, distribution, accounting, finance, recruiting, and human
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resources, gained from positions at PricewaterhouseCoopers, Newell
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Rubbermaid, Kforce, Raymond James, and the Target Corporation.
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In 2006, he joined the board of directors of the Blue Ridge Chapter of
APICS and in 2009, was elected chapter president. Mr. Capone spoke at the
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2009 and 2010 APICS International Conferences. In 2010, he became the
career coach for the APICS “Ask the Coach” in the APICS Career Center at
apicscareercenter.org.
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designations set the industry standard. With over 37,000 members and
more than 250 international partners, APICS is transforming the way people
do business, drive growth and reach global customers.
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© 2014 APICS
56 APICS MATERIALS MANAGERS CAREER PACK