Professional Documents
Culture Documents
Alignment and Managerial Characterisitics
Alignment and Managerial Characterisitics
260–270
䊏 GLOBAL PERSPECTIVE
Over the last few years the need for two different substreams. While some re-
firms to adopt entrepreneurial behavior searchers study the association between
has become evident. Entrepreneurial be- managerial characteristics and strategic
havior has been defined in many ways, and orientation (Hofer and Davoust 1977;
one of the most accepted ways is that of Leontiades 1982; Kerr 1982; Wiersema,
Miller (1983), which considers that the Van der Pol, and Messer 1980), others ex-
individual exhibits entrepreneurial behav- amine the linkage between these charac-
ior when he or she performs product-mar- teristics and performance (Child 1974;
ket innovations, takes risks, and behaves Norburn and Birley 1988; Virnay and Tush-
proactively. Although the need to innovate man 1986). On the other hand, certain
has always existed, it has been accentuated works consider both relationships but
in recent years due to the acceleration of treat them independently (Day and Lord
technological change and growing inter- 1988; Miller and Toulouse 1986). This
national competition (Veciana 1996). The study posits that these approaches are
aim of this research is to analyze the rela- complementary. In particular, we propose
tionship between the characteristics of a a tripartite model covering three con-
firm’s managers (tenure, age, formal edu- structs: individual characteristics, strategy,
cation, and functional experience) and the and success within a systematic approach
development of entrepreneurial behavior following the methodology of Van de Ven
in their firm using a sample of Spanish and Drazin (1985) and Venkatraman and
small-to-medium enterprises (SMEs). Prescott (1990), an approach that enables
The strategic choice perspective (Child us to define and test such an alignment.
1972) has generated a large body of re-
search examining the influence of execu- Managerial Characteristics,
tive managers on organizational outcomes
(Gupta and Govindarajan 1984; Miller, Strategy, and Success
Kets de Vries, and Toulouse 1982; Sturdi- The research that examines the linkage
vant, Ginter, and Sawer 1985). Empirical between managerial characteristics and or-
research demonstrates strong associations ganizational success has focused on the
between the characteristics of these man- search for specific manager characteristics
agers and strategy/performance (Day and associated with various measures of suc-
Lord 1988; Hambrick and Mason 1984; cess. For example, Norburn and Birley
Miller and Toulouse 1986). However, the (1988, p. 236) found that “manager teams
results fail to establish a clear relationship which demonstrate a preponderance of
between the influence of the manager and output functional experience, multiple
SME success. company employment and wider educa-
This lack of coherence can be attributed tional training will outperform those
to the divergence of previous research into which do not . . .” Similarly, Virnay and
ENTRIALGO 261
environment, different managers will that firms in which the manager’s charac-
make different decisions (including strat- teristics are aligned with the requirements
egy decisions) based on their individual of the firm’s strategies will outperform
characteristics. This makes apparent the firms lacking such an alignment.
critical role managers’ attributes play in
determining a firm’s strategic direction. A Research Model
The importance of managerial influ- In this work we propose a research
ence also is reflected in typologies of stra- model that attempts to account for SME
tegic orientation. For example, several success by means of a coalignment be-
typologies of strategy (Leontiades 1982; tween managerial characteristics and firm
Wiersema, Van der Pol, and Messer (1980) strategy. Specifically, we propose a tripar-
suggest that the explosive strategy, de- tite model encompassing the three distinct
signed to improve competitive position in constructs (firm strategy, managerial char-
the short-run, best will be administered by acteristics, and organizational perform-
a pioneer-type manager. Similarly, Leon- ance), incorporating coalignment as the
tiades (1982) suggests that a steady state independent variable. Unlike prior re-
strategy would require a manager who is search which assumes an alignment be-
an activist, growth entrepreneur, product tween strategy and managers, this study
manager and R&D planner. Many other breaks new ground by using the systems
researchers have reached similar conclu- approach (Van de Ven and Drazin 1985;
sions about the need to match a manager’s Venkatraman and Prescott 1990) to define
personality to firm strategy (Hofer and Da- explicitly and to test coalignment. To this
voust 1977; Kerr 1982; Miles and Snow end we employ the strategic typology de-
1978). Thus, it can be hypothesized that veloped by Dess, Lumpkin, and Covin
firms pursuing markedly dissimilar strate- (1997), and a set of demographic variables
gies will be led by managers with markedly to describe managerial characteristics.
dissimilar attributes. Dess, Lumpkin, and Covin (1997)
If the argument matching managers to identify three different kinds of strategic
strategy is valid, then this match must have behavior: adaptive, conservative (simple
implications on the firm’s success. Since and participative), and entrepreneurial.
managers influence the strategic direction This typology bears great similarity to that
of the firm, a coalignment between their proposed by Miles and Snow (1978). En-
characteristics and the organization’s strat- trepreneurial behavior is seen as externally
egy seems necessary to the organization’s oriented and marked by the introduction
success. The absence of such a coalign- of new products and the application of
ment will result in a conflict between the new marketing policies. The top managers
firm’s resources and capabilities and who are in continuous contact with the
managerial decisions. This conflict would outside, developing alternative responses
manifest itself in suboptimal resource de- to emerging tendencies, are the ones who
ployments, failure to develop an organiza- bring about change in the industry. How-
tional structure strengthening the strategy, ever, their emphasis on innovation pre-
and a lack of clear direction, all of which vents their firms from being totally
would have a negative impact on perform- efficient. This behavior is similar, to a large
ance. Thus, unlike previous research that extent, to that of the prospectors of Miles
has attempted to establish direct associa- and Snow (1978).
tions between managerial characteristics At the other extreme is conservative
and success, we argue that it is the coalign- behavior, internally oriented with an em-
ment between managerial attributes and phasis on penetrating existing markets and
organizational strategy that affects per- improving operative efficiency. Normally,
formance. Specifically, it is hypothesized
ENTRIALGO 263
entrepreneurial strategies have experi- managers of approximately 1,000 of the
ence in the areas of marketing and re- firms. Some questionnaires were not com-
search and development (R&D), as these plete, so some follow-up interviews were
functional areas are more oriented to conducted to obtain the missing informa-
change and innovation than other areas. tion. The results were 233 valid surveys,
By contrast, managers using conservative representing a response rate of 10 percent.
strategies are expected to have greater ex- The sample firms were drawn from a
perience in the areas of finance and pro- population of 16,000 firms with between
duction, given these areas’ relative stability 5 and 500 employees. Firms operated in a
and emphasis on efficiency. variety of sectors including mining, con-
struction, food industry, wood, paper,
Coalignment and Success chemicals, and transportation. The geo-
It has already been posited here that graphical area is the entire Spanish na-
positive success outcomes would be asso- tional territory.
ciated with firms that more completely
align the characteristics of their managers Measures
with the requirements of their strategies. The database used in this research has
Recently, Beal and Yasai-Ardekam (2000) its origin in a survey made up of items
analyzed the performance consequences measuring a diverse set of variables. In
of aligning a manager’s functional expe- particular, the items are organized in two
riences with the firm’s competitive main blocks. First were questions about
strategies, concluding that superior per- how the top manager makes decisions in
formance occurs when a manager’s func- the firm. More specifically, the items con-
tional experience is congruent with the stituting this scale probed levels of innova-
requirements of the firm’s strategies. Thus, tion, risk-taking, and proactivity, using
it is to be expected that entrepreneurial five-point Likert scales. Entrepreneurial
firms that are managed by leaders with strategy was measured by calculating the
entrepreneurial characteristics will per- sum of the three indicators (Dean et al.
form better than entrepreneurial firms 1993; Thomas, Litschert, and Ramaswami
managed by leaders without entrepre- 1991). The Cronbach alpha coefficient
neurial characteristics; conversely, firms reached a value of 0.765. The second block
with a conservative strategy managed by of items sought demographic data about
leaders with conservative characteristics the manager (age, tenure, formal educa-
will perform better than those with incon- tion, and functional experience). We have
gruent managers. opted to use a subjective marker of the
results, calculated as a weighted average of
Field Work and Sample the manager’s satisfaction in different per-
formance markers—economic and finan-
Characteristics c ia l pro f it a bi lit y an d gr o wt h — t h e
The research was initiated in June 1997 weighting being the relative importance
with the questionnaire design. In order to conceded to each of these markers in rela-
test the feasibility of the survey, a pretest tion to the sum of the importance given to
was performed in northern Spain and ac- the three markers.
cordingly was refined. The definitive ques-
tionnaire later was mailed to 2,500 firms
in Spain and randomly was selected Results
among all the sectors in a database pro- The aim of this study is to analyze the
vided by Dun & Bradstreet. In order to influence of managerial characteristics on
increase the response rate, the mailing was organizational success through strategy
followed by telephone contact with the implementation. To this end, the first step
ENTRIALGO 265
Table 1
Summary of t-Test Results for Strategy Variables
Characteristics Conservative Entrepreneurial Significance
Managers Managers
Ven 1985; Venkatraman and Prescott gested by Van de Ven and Drazin (1985).1
1990), which defines it as the degree of This indicator measures the distance be-
correspondence to an externally specified tween the observed managerial charac-
ideal profile. As this correspondence to the teristics of any given firm and the
empirically derived ideal profile increases, corresponding ideal profile in Euclidean
organizational performance should also space. The degree of correspondence
increase and vice versa (Miller 1981; measured by the distance metric then is
Venkatraman 1990). To arrive at an ideal correlated with the appropriate indicator.
profile for this study, the 20 percent of As the distance from the ideal manager
firms with the highest measure of success characteristics (misalignment) increases,
in each sample (entrepreneurial and con- firm performance should decline if the
servative) were used to derive stand- central thesis of the model is to be sup-
ardized mean scores for the manager ported. The results of the correlation
characteristics specifying the two ideal analysis between the degree of misalign-
profiles. Table 2 illustrates the differences ment and performance are presented in
in the ideal profiles of entrepreneurial and Table 3.
conservative managers when compared to For each strategy type, differences were
the average profile of a manager in the analyzed for both the entire set of demo-
industry. graphic characteristics and for the subset
variables that had proven to be significant
Step 4: Testing the Success in the first part of the model testing—
Implications of the Coalignment namely, functional experience and nature
The degree of correspondence be- of education (see Table 1). As can be seen
tween the ideal manager characteristics in Table 3, significant linkages between
and the observed managerial charac- managerial characteristics and firm suc-
teristics of any given firm was computed cess were found for managers of en-
using the Euclidean distance metric sug- trepreneurial firms. However, for the
∑d
2
1 DIST = i
X is − X js
where Xis = the score for the ideal characteristics on the sth managerial characteristics and
Xjs = the score for the jth firm in each subsample on the sth managerial characteristic.
Table 3
Relationship between Misalignmenta and Success
Manager Type Spearman's Coefficient
Entrepreneurial Managers
Significant Variables Onlyb –0.256*
All the Variables –0.309*
Conservative Managers
Significant Variables Onlyb –0.205
All the Variables –0.243
ENTRIALGO 267
partial analyses of the relationships among the Spanish small business environment
the variables, this study provides a more probably differs from what is found in
holistic model. The model makes a signifi- other countries (Cox, Lobel, and McLeod
cant contribution since it provides a theo- 1991). Finally, the economy and chal-
retical framework for integrating prior lenges for firms in the mid-1990s were
research findings and explains the process different from the years before. Despite
by which an organizational’s leader influ- these differences, we think that the find-
ences its outcomes. The empirical results ings can be generalized beyond the empiri-
support the linkage specified in the model. cal setting but should be subject to
To summarize the results in the context validating research in other settings.
of prior research, the finding that neither There are a few other limitations of this
age nor tenure (in the organization and in study that suggest possibilities for future
the managerial position) explains the man- research. We have only studied the influ-
ager’s type of strategic behavior contra- ence of variables of a demographic nature,
dicts the results obtained by Thomas, although there are other cognitive and
Litschert, and Ramaswami (1991). The affective variables that also can account for
findings that entrepreneurial managers performance under conservative or en-
were more likely to have marketing expe- trepreneurial orientations (Barsade et al.
rience and conservative managers were 2000; Kilduff, Angelmar, and Mehra 2000).
more likely to have experience in finance Similarly, it may prove to be of interest to
are similar to those obtained by Gupta analyze types of strategic orientations
and Govindarajan (1984) and Thomas, other than those analyzed in this work
Litschert, and Ramaswami (1991). They (adaptive and participative, for example).
found that experience in output-related Future research also could focus on the
functions (such as marketing and R&D) sequence of the influence of managerial
favors success in entrepreneurial behav- traits on performance. That is, a study
iors, whereas experience in input-related might test whether characteristics directly
functions (such as finance or production) influence process or rather affect the
favors success in conservative behaviors. business motivations that subsequently in-
This study also demonstrated clearly fluences performance. Finally, other con-
that the coalignment between managerial tingency analyses could be undertaken,
characteristics and strategy has significant such as the influence of demographic data
success implications for entrepreneurial in different industrial contexts.
managers. Hence, the differences between
Montserrat Entrialgo
the ideal characteristics and the observed
Oviedo University
ones also have implications for success for
Oviedo, Spain
entrepreneurial managers—the lower the
coalignment between the ideal and ob-
served managerial attributes, the lower the References
organizational success. Barsade, S.G., A.J. Ward, J.D.F Turner, and
J.A. Sonnenfeld (2000). “To Your
Limitations Heart’s Content: A Model of Affective
The study was conducted with empiri- Diversity in Top Management Teams,”
cal data collected in 1996 from small firms Administrative Science Quarterly 45,
in Spain. Interpretations should be made 802–836.
with these facts in mind. To what extent is Beal, R.M., and M. Yasai-Ardekam (2000).
it possible to make generalizations to “Performance Implications of Aligning
other countries, time periods, and firm CEO Functional Experiences with Com-
sizes? First, the influence of the managers petitive Strategies,” Journal of Manage-
can vary with firm size (Miller 1983). Also, ment 26(4), 733–762.
ENTRIALGO 269
Miles, R.E., and C.C. Snow (1978). Or- Thomas, A.S., R.J. Litschert, and K.
ganizational Strategy, Structure, and Ramaswami (1991). “The Performance
Process. New York, N.Y.: McGraw-Hill. Impact of Strategy Manager Coalign-
Miller, D. (1981). “Toward a New Con- ment: An Empirical Examination,” Stra-
tingency Approach: The Search for t e gi c M a n ag em ent J o ur n a l 12,
Organizational Gestalts,” Journal of 509–522.
Management Studies 18, 1–26. Van de Ven, A.H., and R. Drazin (1985).
——— (1983). “The Correlates of En- “The Concept of Fit in Contingency
trepreneurship in Three Types of Theory,” in Research in Organizational
Firms,” Management Science 29(7), Behavior. Ed. L.L. Cummings and B.M.
770–791. Staw. New York, N.Y.: JAI Press,
Miller, D., M.E. Kets de Vries, and R. Tou- 333–365.
louse (1982). “Top Executive, Locus of Veciana, J. (1996). “Generation and Devel-
Control, and Its Relationship to Strat- opment of New Innovative Projects,
egy Making, Structure, and Environ- Venture Management, or Corporate En-
m e n t , ” Academy of Management trepreneurship,” Economía Industrial
Journal 25, 237–253. 310, 79–98.
Miller, D., and J.M. Toulouse (1986). Venkatraman, N. (1990). “Performance Im-
“Chief Executive Personality and Cor- plications of Strategic Coalignment: A
porate Strategy and Structure in Small Methodological Perspective,” Journal
Firms,” Management Science 32(11), of Management Studies 27, 19–41.
1389–1409. Venkatraman, N., and J.E. Prescott (1990).
Norburn, D., and S. Birley (1988). “The “Environment–Strategy Coalignment:
Top Management Team and Corporate An Empirical Examination of Its Per-
Performance,” Strategic Management formance Implications,” Strategic Man-
Journal 9, 225–237. agement Journal 11, 1–23.
Rogers, E.M., and F.F. Shoemaker (1971). Virnay, B., and M.L. Tushman (1986). “Ex-
Communication of Innovations. New ecutive Succession: The Changing
York, N.Y.: Free Press. Characteristics of Top Management
Romanelli, E. (1989). “Environments and Teams,” Academy of Management Best
Strategies of Organization Start-Up: Ef- Paper Proceedings, 155–159.
fects on Early Survival,” Administrative Wiersema, J.G., H.W. Van der Pol, and
Science Quarterly 34, 369–387. H.M. Messer (1980). “Strategic Manage-
Song, J.H. (1982). “Diversification Strate- ment Archetypes,” Strategic Manage-
gies and Experience of Top Executives ment Journal 1, 37–47.
in Large Firms,” Strategic Management
Journal 3, 377–380.
Sturdivant, P., J. Ginter, and A. Sawer
(1985). “Managers’ Conservatism and
Corporate Performance,” Strategic
Management Journal 6, 17–38.