THANK YOU LETTER

Agbannawag, Rizal, Nueva Ecija

August 8, 2019

Riza G. Laforga
GaLaf Restaurant Ltd.
CEO/Owner
Agbannawag, Rizal, Nueva Ecija

Dear Madam,
I am writing this letter to express my gratitude to you and your staff for providing
us with the excellent food and service last August 2, 2019, Friday night.
My friends and I decided to gather and eat dinner to celebrate my 20th birthday at
your famous restaurant because we heard a lot of great feedbacks with regards to
your service.
Besides that, I am pleased to say the ambience in your restaurant was wonderful
and well-equipped with good lightings, tables and chairs. Moreover, the displays
on the wall that were placed at certain locations inside give a sense of an elegant
view. In addition to that, the music selections that were played out at the dining
area were great. Furthermore, the food served were tasty and delicious with good
serving portions.
Lastly, your staff’s service was great for they provided fast response and
attentiveness to details while taking our food orders and correctly serving each of
us with the right lunch meals accordingly. Also, they were really accommodating
and talented for they entertained us by singing a “Happy Birthday” song along
with dancing performances.
Once again, I would like to say thank you and your staff for giving us all a truly
memorable and enjoyable dining experience.

Yours faithfully,
Karen Mie M. Galanta
 COMPLAINT LETTER

Agbannawag, Rizal, Nueva Ecija

August 8, 2019

Riza G. Laforga
GaLaf Online Shoppe
CEO/Owner
Agbannawag, Rizal, Nueva Ecija

Dear Madam,
I am writing to raise my concern and express my dissatisfaction with the services
provided by your company. I recently placed an order for a hand mixer on your
shopping site on July 15, 2019.
Although the maximum time of delivery in your company is 7 days, I received it
after 15 days. When I opened the packaging, I was shocked to find a whisk instead
of a hand mixer. Additionally, the brand is totally different. You could imagine how
unpleasant it was to receive wrong delivery of your much awaited product.
Therefore, after noticing that I got the wrong item, I immediately contacted your
company and I spoke to the customer care executive and asked for the exchange.
To my surprise, he refused to exchange the product. It was a very disappointing
experience for me.
I hope this complain should not be disregarded and that you urgently look into
this matter. You can either exchange the item or return the money, otherwise, I
will be forced to go to the consumer court.
I look forward to hearing from you.

Yours faithfully,
Karen Mie M. Galanta
 INVITATION LETTER

Agbannawag, Rizal, Nueva Ecija

August 8, 2019

Riza G. Laforga
GaLaf Restaurant Ltd.
CEO/Owner
Agbannawag, Rizal, Nueva Ecija

Dear Madam,

I am writing to request you to give a talk on Baking Course. You must have
heard that I am organizing a conference in our company on the topic of “BREAD
BAKING AND BAKERY SHOP OPERATION SEMINAR.”
I have had the privilege of working with you with regards to Baking Strategies. I
know, for sure, that you are the right person to give a presentation on this topic
at the seminar. I still remember your winning moment when you joined a
competition and baked cookies and cakes. You captivated not just the taste buds
of the judges but also their hearts.

I have taken care of all the arrangements for the seminar. The seminar is planned
for next Monday, August 12, 2019 at 9.00 AM. I have booked the board room,
which is quite spacious and well ventilated.

Let me know your decision. I certainly hope that you would be able to do a
presentation at the seminar.

Yours faithfully,
Karen Mie M. Galanta
 APPLICATION LETTER

Agbannawag, Rizal, Nueva Ecija

August 8, 2019

Riza G. Laforga
GaLaf Restaurant Ltd.
CEO/Owner
Agbannawag, Rizal, Nueva Ecija

Dear Madam,
I am writing to express my interest in the position of Pastry Chef that was
advertised in Manila Bulletin newspaper on August 1, 2019.

I graduated with a degree of Bachelor of Science in Hotel and Restaurant

Management on April 2012 and completed my Master of
Arts Degree in Hotel and Restaurant Management on 2014.

I have been working as a Pastry Chef for 5 years now. Following this experience, I
held executive chef positions within 4-star restaurants for a leading hospitality
group here in the Philippines. I take pride in delighting clients with delicious meals
prepared to the highest standards. My mission is to exceed customer expectations,
and I have earned a reputation for doing precisely that throughout my career. I
also enjoy creating unique dishes that blend unexpected flavor combinations. In
addition, I am experienced in meeting special dietary needs and requests.

It would be a pleasure to prepare sample dishes for you and your team to give you
a “taste” of my cooking style.

Please find my CV attached for your perusal, and I look forward to discussing this
opportunity further at interview. Should you need to contact me for clarifications,
please contact me on my mobile number +639 17 5654 555.

Yours faithfully,
Karen Mie M. Galanta
Applicant