Professional Documents
Culture Documents
BCBSFL Uw Guide
BCBSFL Uw Guide
BCBSFL Uw Guide
BLUE CROSS AND BLUE SHIELD OF FLORIDA and HEALTH OPTIONS FIELD UNDERWRITING GUIDELINES FOR
MEDICALLY UNDERWRITTEN INDIVIDUAL PRODUCTS
This manual is the property of the Individual Medical Underwriting Department, Blue Cross and Blue Shield of Florida and
Health Options. The contents are considered proprietary information and are not to be shared with unauthorized
personnel or the public.
It has been provided to assist you in the overall underwriting process. This manual contains guidelines only. Final
underwriting decisions are the responsibility of the Home Office, Individual Medical Underwriting Department.
Blue Cross and Blue Shield of Florida and Health Options Field Underwriting Guidelines for
the Under 65 Indidivually Medically Underwritten Products
Introduction
The selection of quality, high persistency business is vital in order for Blue Cross and Blue Shield of Florida and Health
Options (hereto referred as “The Company”) to continue to make outstanding products available on an individual basis. It
is through the efforts of the writing agent that this high quality of business can be obtained. The Company relies on the
agent to carefully select risks and to supply the facts needed so that we may classify applicants properly, fairly and
quickly. The agent must report any personal observations or facts bearing on the insurability of the risk, even if it is
expected that The Company will get the facts from another source such as a previous application, claim or prescription
history, medical records, tele-interview or a paramedical examination.
The Company should have a feeling of confidence when an agent recommends an applicant, and the agent can gain our
confidence if he/she has a record of submitting good business. The success and continuation of the sale of our policies is
dependent upon the individual agent and the use of common sense underwriting.
These Field Underwriting Guidelines have been provided as a reference tool for the BCBSF sales agent. The Company
expects each agent to use this manual as a guide before submitting an application for a proposed insured.
This manual is the property of Individual Medical Underwriting, Blue Cross and Blue Shield of Florida, Inc. The contents
of this manual are considered confidential and proprietary information and are not to be shared with unauthorized
personnel, or the public. This manual is not to be copied or reproduced without the express written consent of the
Individual Medical Underwriting Department.
Page 4 of 140
Unacceptable Applications
Applications should not be written for individuals age 19 and over who:
1.Live in a non-operational service area for the product being sold. (See Florida and Operational County Residency
Requirements section of these Administrative Guidelines.)
2.Applicants with an ineligible occupation, (Pleaser refer to the Ineligible Occupation section of these Administrative
Guidelines)
3.Are about to be seen by a physician or about to enter a hospital, sanitarium, rest home, prison or other institution, or
who are sick, infirm, or otherwise not healthy at the time of the application.
4.Have a medical appointment scheduled within the next 30 days, including appointments for routine physicals, until after
the physician has been seen and all test results are known (generally two weeks after the exam).
5.Recently had or anticipate testing or surgery and have not been released from the physician’s care.
6.Are pregnant women, spouses of pregnant women, pregnant dependents, or prospective fathers until after delivery and
released from the physician’s care (GENERALLY, AFTER THE SIX WEEK CHECK-UP). NOTE: Prospective fathers
include married and single individuals.
7.Is a dependent child, over the age of 30, on a family application. (See Dependent Eligibility Requirements section of
these Administrative Guidelines.)
8.Are currently receiving Social Security Disability and/or early Medicare benefits, or unable to work due to disability or
receiving Workers’ Compensation or disability income benefits.
9.Are an eligible employee currently enrolled for group coverage through Blue Cross and Blue Shield of Florida or Health
Options. (See Replacement of Blue Cross Blue Shield of Florida/Health Options Group Coverage section of these
Administrative Guidelines.)
10.Reside in Florida less than six full consecutive months of the year. (See Florida and Operational County Residency
Requirements section of these Administrative Guidelines.)
11.Are a Non U.S. citizen who has been in the United States for less than six full consecutive months, or are visiting the
United States on a temporary basis. (See Non United States Citizens section of these Administrative Guidelines,)
12.Have been medically rejected for coverage by Individual Medical Underwriting in the past year, unless otherwise
instructed by the Individual Medical Underwriting Department that a new application may be completed. (See Appeals
Process and Procedures section of these Administrative Guidelines.)
13.Have been previously rejected by Individual Medical Underwriting due to outstanding information needed to determine
insurability. A new application should not be completed until authorized by the Individual Medical Underwriting
Department after review of the outstanding information. Please Note: If an application was closed due to an incomplete
Page 5 of 140
Unacceptable Applications continued...
tele-interview, the applicant may re-apply, however, they must be willing to complete the tele-interview. (See Appeals
Process and Procedures section of these Administrative Guidelines.)
14.Refuse to provide their social security number (See Social Security Number Requirement section of these
Administrative Guidelines.) Social Security Numbers are for internal use only. Contracts are assigned a policy number.
15.Are unable to sign or e-sign his or her application for whatever reason (other than a minor child under the age of 18 in
which case the parent is required to sign). A power-of-attorney is not acceptable.
17.Are applying for the HMO product and have health history requiring a Medical Exclusionary Rider; this type of applicant
is unacceptable for the HMO product.
Please refer to the Medical Histories Guidelines section of this manual when assessing the medical eligibility of the
applicant(s).
Applications should not be submitted electronically for individuals who currently have a contract and will be adding a
dependent whose birth or adoption is within 60 days PRIOR to the effective date of the contract and the dependent's age
or adoption date is LESS THAN 60 days. A paper application must be submitted in these situations.
Application Completion
The application is the primary basis on which The Company relies before issuing an Individual Insurance Contract or an
HMO Membership Agreement. Every question on the application is critically important. The writing agent should ask
each question separately, in full, and then record with care the answers exactly as given by the applicant. Keep in mind
that the application is a legal contract. Therefore, it is extremely important that full disclosure of all medical history be
provided on the application for all applicants.
In addition, Underwriting will obtain claims history and prescription medication usage in the review process. Medical
records obtained/furnished and/or claims data that may be on file with BCBSF/HOI cannot be made part of the contract
and should not be used as a substitute for obtaining and recording complete medical history on the application.
Failure to properly disclose complete and accurate information could result in an inappropriate underwriting action, or
rejection of the entire application if discovered during the underwriting process
Undisclosed health history discovered after issue could also result in serious problems at the time of a claim and could
result in possible rescission or cancellation of the contract.
Page 6 of 140
Application Completion continued...
Complete names and addresses of all doctors and hospitals, and dates consulted should be provided. Please be sure to
obtain health history for all dependent children and provide it on the application. This should include the name of the
pediatrician, date last seen and reason seen. (See also Application Completion and/or Medical Histories section of these
Administrative Guidelines.)
If, during the visual examination of the applicant(s), the height and weight or other health history appears different than
provided by the applicant, re-question him or her and provide the details. If you still feel the information is inaccurate
please note this information in the “Agents Notes” or “Agent Remarks” section of the application. Note: On a paper
application, the Agent will provide additional comments in the Agent Remarks. On an electronic or IST application, the
Agent will provide additional comments in the Agent Notes. (Includes telephonic applications)
During the process of completing the application, the agent should refer to the Medical Histories Guidelines section of this
manual. If the applicant has medical history that would result in a Medical Exclusionary Rider or a Rate Modification, the
underwriting action should be discussed with the applicant during the interview process. If the condition indicates a DEC,
in the Medical Histories Guidelines section of this manual, an application should not be taken.
1. Documentation with evaluation of the significant health history and an overview of all past and current health history,
and
2. A current medical evaluation and the results of all testing deemed appropriate by the physician within the previous 12
months.
There are three methods in which to submit an application. Note: It is illegal to complete a paper application and
subsequently key the data collected into the IST Application when the applicant is unavailable to e-sign. This action will
result in counseling and or job termination.
Electronic or IST application (includes Online, Web conferencing and telephonic applications): This is the preferred
method of application submission. All applicants 18 and older must be present to validate the information provided on the
Page 7 of 140
Application Completion continued...
application and e-sign the application.
Paper Application: Handwritten applications must be completed in a legible manner. The applicant and spouse (if
applying) should sign the application at the time of completion. All applicants 18 and older must be present to validate the
information provided in the application and sign the medical authorization.
Ineligible Occupations
- Aerial Photographer
- Armed Forces
- Crop Duster
- Demolition
- Drilling
- Diving Professional
- Explosives
- Fire Fighter
- Hazardous Materials
- Helicopter Pilot
- Mining
Page 8 of 140
Ineligible Occupations continued...
- Race Car Driver
Please keep in mind that Social Security numbers are required for all applicants, including dependents. Health ID
numbers will be assigned as contract numbers; however, Social Security Numbers are still required. If an applicant does
not have a social security number, an electronic or IST application (includes telephonic applications) cannot be taken. If
not eligible for a Social Security Number, please submit a paper application.
Note: To submit an electronic or IST application (includes telephonic applications) the data entry of a Social Security
Number is required. If a Social Security Number is not entered, an error message will appear. It is imperative that a valid
Social Security Number is entered. An invalid or incorrect Social Security Number may result in the rejection of the
application.
To be eligible for coverage the applicant must meet the following guidelines:
·Must be a legal resident of the United States for a minimum of six full consecutive months.
·Must intend to remain in the United States for a full two-year period.
·Must be a permanent resident of the State of Florida.
·Must have current valid documentation for underwriting review.
·If the applicant has any significant health history, the applicant must have established a physician/patient relationship with
a doctor in the United States.
A copy of their valid Visa, Resident Alien Card or Employment Authorization Card must also be submitted with the
Page 9 of 140
Non United States Citizen continued...
application.
(Can be attached at the time of submission using the Attachment Type "Visa/Permanent resident Card".)
Resident Alien cards are given for permanent residency status while VISAs are generally given for a specific time frame
depending upon the reason the VISA is being issued. Some VISAs are considered more likely to help secure a Resident
Alien Card while others are considered temporary. All VISAs are issued with an expiration date. If a client has received
an extension on their VISA expiration date, the underwriter may request a copy of their I-94 form showing the new
expiration date. The VISA must be valid as of the effective date of the policy.
Additionally, while it is preferred that the applicant has established a physician/patient relationship with a United States
physician so that medical records may be obtained if desired by the Underwriter; it is not required provided the applicant
does not have a significant health history. In this situation, the application may be written and a Paramedical Exam may
be ordered by Underwriting.
Note: If you are submitting a paper application, a Paramedical Exam Disclosure Statement must be taken for applicants
that will be required to complete a Paramedical Examination. (Please refer to the Paramedical Examinations section of
these Administrative Guidelines)
Complete the application with applicant following normal paper process and the required steps below:
·The Agent/Applicant must provide two forms of valid identification: [A valid, unexpired government-issued identification,
one of which must be a passport or national identity card with a photograph; OR one valid unexpired government-issued
identification (either a passport or national identity card with a photograph) and one alternate form of communication in the
form of a utility bill, tax identification information, etc…]
·“Undoc” should be indicated on the first page of the application to improve cycle time.
If the form and/or the valid identification are not received, processing will be delayed or the application will be rejected.
Please be aware, not all Visa types are acceptable for coverage. If an applicant is rejected for an unacceptable Visa they
are not considered undocumented and are not eligible for consideration under the documented or undocumented
guidelines.
Additionally, while it is preferred that the applicant has established a physician/patient relationship with a United States
physician so that medical records may be obtained if desired by the Underwriter; it is not required provided the applicant
does not have a significant health history. In this situation, the application may be written and a Paramedical Exam may
be ordered by Underwriting.
Note: If you are submitting a paper application, a Paramedical Exam Disclosure Statement must be taken for applicants
that will be required to complete a Paramedical Examination. (Please refer to the Paramedical Examinations section of
Page 10 of 140
Non United States Citizen continued...
these Administrative Guidelines)
For an Insurance Product, the primary applicant’s residence address must be in the State of Florida, and in an operational
county for the product for which they are applying, for more than six full months of the year. If the primary applicant is a
student, they must attend a college or university in the State of Florida
A dependent may only be considered for coverage as a dependent on a family contract if they are a full or part time
student, OR if they reside in the State of Florida.
Benefits may be limited for services rendered outside the state of Florida or the Continental US and it is important to make
the applicant aware of this.
Note: If the applicant is not a full or part-time student, please indicate the occupation of the applicant. For dependent
children who do not reside with the Primary Applicant, see the Dependent Eligibility Requirements section of these
Administrative Guidelines.
Split Policies
The Company prefers that all family members be enrolled under one contract. However, to assist applicants in achieving
the most appropriate coverage to meet their needs, applications for family members may be split in any manner desired,
except same product, same deductible.
·Different products for each family member or different deductibles within the same product for each family member are
acceptable.
·Separate applications with separate premium payments are required and separate underwriting for each will occur.
·The applications will not be linked together and will be processed as they are approved.
·Different effective and billing dates are likely.
Note: It is not recommended that split policies be written in a situation where the family is replacing other coverage, as
we will not coordinate effective dates nor paid-to-dates between the family members. .
For in-force policies, family members may split off and roll to the same or a higher deductible within the same product
without underwriting. Also, in some circumstances, the family member may roll to a different insurance product without
underwriting. These change requests are handled through the Enrollment, Membership and Billing Department. If a
family member desires a lower deductible or richer product, a plan change application and underwriting is required. (See
Changes To An Existing Contract section of these Administrative Guidelines)
Page 11 of 140
Split Policies continued...
Last Revision Date: 1/1/2010 12:00:00 AM
Eligible dependents are a spouse/domestic partner, unmarried natural child(ren), adopted child(ren) or stepchild(ren).
Spouse/Domestic Partner
Applicants that are legally married can include their spouse as an eligible dependent for all products. Applicants applying
for Blue Options can include their domestic partner as an eligible dependent. (See Domestic Partners Guidelines section
of these Administrative Guidelines). If the spouse’s last name is different from the primary applicant, note the reason why
they are different in the Agent Notes/Remarks section of the application.
Children
Children up to age 30 may be covered if they are a Florida resident or a full or part-time student attending an accredited
college or university.
Electronic or IST application: All applicants 18 and older must be present to validate the information provided on the
application and e-sign the application. Note: For telephonic applications, the applicant may e-sign using a link sent via
email.
Paper Application: All applicants 18 and older must be present to validate the information provided in the application and
sign the medical authorization.
Foster child(ren) or child(ren) in court ordered custody or legal guardianship of the primary applicant may be covered to
the end of the calendar year in which they reach the age of 18 as a dependent.
Electronic or IST Applications (includes telephonic): A copy of the court ordered custody document must be submitted as
an attachment with the application using attachment type "Guardianship/Custody Papers”.
Paper Applications: A copy of the court ordered custody document must be submitted with the application.
The HMO product does not consider foster children or children in a court ordered custody or legal guardianship
arrangement as eligible dependents on a family contract.
All Products: Qualified Dependents of Domestic Partner. (See Domestic Partner Guidelines of these Administrative
Guidelines). PLEASE NOTE:For anyone UNDER AGE 19 there are no statutory limitations that preclude the Individual
Medical Underwriting Department from imposing Rate Modifications, or declining the entire application on our individual
underwritten products.
Page 12 of 140
Domestic Partner Guidelines
The following requirements are necessary in order to qualify as a dependent Domestic Partner:
1.Both individuals are each other’s sole Domestic Partner and intend to remain so indefinitely; and
2.Individuals are not related by blood to a degree of closeness (example, siblings) that would prohibit legal marriage in the
State of Florida; and
3.Both individuals are unmarried, at least 18 years of age, and are mentally competent to consent to the Domestic
Partnership; and
4.Both individuals are financially interdependent and have resided together continuously in the same residence prior to
applying for coverage under the Contract and intend to continue to reside together indefinitely.
Please ensure that the above criteria and eligibility is met prior to the completion of a Domestic Partner application. If
needed, the applicant may be required to provide proof of eligibility during the underwriting process.
If a dependent Domestic Partner’s children are to be covered as well, the following criteria and eligibility requirements
must be met:
The child(ren) must meet and continue to meet eligibility requirements as outlined in the Dependents Eligibility Class and
Extension of Eligibility for certain Dependent Children subsections of the contract and one of the following must apply.
1.The above listed child(ren) resides with the couple and the Domestic Partner is responsible for the child(ren)’s well
being; or
2.The Domestic Partner is required to provide coverage for the child(ren) by court order; or
3.The child(ren) qualifies as the Domestic Partner’s dependent(s) for tax purposes under the federal guidelines.
The parent must also apply and be approved on the same contract (as primary or dependent).If the parent is declined, the
child(ren) is no longer eligible.
Florida Senate Bill 1914 was enacted in 1993 and governs the participation of a small business owner (employees 1-50)
in the contribution of premium payment and administrative support for the payment of premiums for an individual’s non-
group health coverage. This legislation stipulates that:
Page 13 of 140
Small Group Reform Impact on Individual Health Coverage continued...
1.A small business owner (employees 1-50) cannot contribute to an individual employee’s individual medical contract, and
2.A small business owner (employees 1-50) cannot provide administrative support for the billing of an employee’s
individual medical contract and if coverage is approved, all premium billing will be sent to the primary contract holder. The
exception to this is a List Billing arrangement enacted by Florida legislation in 2005 (HB 811).
Blue Cross Blue Shield of Florida (BCBSF) has implemented business procedures regarding the premiums by third party
individuals. This means BCBSF will only accept third party payment on behalf of members from the following:
o Immediate family member (for example spouse, parent, son, daughter, grandson, granddaughter, niece, nephew, etc);
o domestic partners;
o individuals holding a properly executed power of attorney (POA) and making payments out of the accumulated
o funds of the member on the member’s behalf;
o trust administrators;
o third-party payments out of an employer retirement or pension plan (e.g. the state retiree premium assistance program);
o an employer exempt from Small Group Reform; and,
o as required by law.
New applications submitted with an initial binder payment remitted by a party other than the member or the individuals or
entities designated above will be declined.
To further meet the State of Florida statutory requirements, the application contains the state-required language. This
section of the application was also developed to meet the underwriting needs for any case in which prior coverage is
proposed to be replaced (even if not defined under the State of Florida definition of replacement). Therefore, in any
possible replacement situation, the agent is to complete this section of the application.
Page 14 of 140
Replacment of Existing Insurance continued...
Note: A Replacement or Existing Insurance Form is required for paper applications.
Please inform the applicant it can take up to 60 days for an underwriting decision to be made. The applicant should be
advised not to lapse existing coverage that can be continued before the Blue Cross and Blue Shield of Florida or Health
Options contract is issued or an offer is made.
If an applicant is replacing Blue Cross and Blue Shield coverage from another state, it is important that the agent make
clear to the applicant that Blue Cross and Blue Shield of Florida and Health Options are different entities from their current
Blue Cross and Blue Shield Plan.
This means for anyone AGE 19 and OVER there are no statutory limitations that preclude the Individual Medical
Underwriting Department from imposing Exclusionary Riders and/or Rate Modifications, and/or excluding a member on a
family application, or declining the entire application on our individual underwritten products.
IMPORTANT It is the agent’s responsibility to notify the Individual Medical Underwriting Department, if the applicant
makes a premium payment on their current coverage while their application is in the underwriting process. The agent’s
notification should indicate the new paid to date of the current coverage so that the effective date for the proposed
coverage will be advanced accordingly, upon issue, provided this date is not more than 90 days from the application date.
Requests for effective date changes will not be approved once the contract has been issued. For additional information
see the Portability section of these Administrative Guidelines. If replacing Blue Cross Blue Shield of Florida or Health
Options coverage, refer to Replacement of Blue Cross Blue Shield of Florida/Health Options Group Coverage section of
these Administrative Guidelines.
Conversion and Guarantee Issue (GI) policies are also available. These policies have specific eligibility requirements,
which must be met. They are solely written by the Direct Sales Center agent. Applicants interested in these products of
insurance should be advised to contact the Direct Sales Center at 1-800-876-2227.
Page 15 of 140
Replacement of Blue Cross Blue Shield of Florida/Health Options Group Coverage
An individual application may be written on a BCBSF group eligible employee that was either never enrolled or who has
cancelled off of their BCBSF group contract (example the individual is eligible for the BCBSF group coverage but chooses
not to be covered). This does not permit the writing of an individual application on an employee who is presently covered
under a BCBSF group plan unless their employment has terminated with the employer and the group coverage will cancel
within the next billing period.
If BCBSF or HOI group coverage is active and the employee is applying for the individual product due to anticipated
termination of employment within the next 60 days, a letter from their employer indicating the anticipated termination date
must be faxed to your team faxination number at the time of application. If terminating employment due to a job change,
the applicant’s new date of hire and place of employment, as well as, occupational duties must be furnished in the Agent
Notes/Remarks section of the application. (See Ineligible Occupations section of these Administrative Guidelines.)
Please be aware that BCBSF cannot, due to system limitations, issue an individual product if the BCBSF/HOI group
coverage or COBRA is active on our membership system, even when the client knows that their group coverage is no
longer in force. This pertains to all individual policies including Temporary Insurance Protection (TIP), BlueOptions,
BlueChoice, Dimension IV, Essential & BlueCare coverage.
Group coverage cancellation can only be accomplished by the applicant’s previous employer who must notify their Group
Personal Service Representative (PSR) in the BCBSF/HOI Group Membership & Billing Department.
If the applicant is covered under COBRA coverage, the cancellation is handled through both the COBRA administrator
and previous employer. To expedite the processing of the cancellation, the applicant must notify their COBRA
administrator.
Please keep in mind that unlike group coverage, these are medically underwritten products with no guarantee of issuance.
If current coverage can be continued, the applicant should not be instructed to cancel any prior coverage. The Individual
Medical Underwriter will advise when a final decision has been made so that the writing agent can instruct the applicant of
the cancellation process for the BCBSF/HOI Group coverage.
Senate Bill 910, Portability of Insurance, passed by the Florida Legislature, became effective October 1, 1996. This
Senate Bill only applies to the insurance products. This statute does not apply to persons who are enrolling into an HMO
product. This statute requires that credit of or toward the contractual 24-month pre-existing period be given if the benefits
of the prior coverage were similar to or exceeded the benefits of the new coverage. This coverage is considered to be
creditable if no more than 62 days have passed from the termination date of the prior coverage to the effective date of the
proposed insurance product.
Page 16 of 140
Portability of Pre-Existing Credit continued...
In order to comply with this statute, all applicable Certificate(s) of Creditable Coverage must be faxed to your team
faxination number at the time the application is submitted. In some instances, the Certificate of Creditable Coverage may
not be available. In these situations, the prior health insurance information should be added to the replacement of existing
insurance section of the application. Credit of or toward the 24 months pre-existing limitation clause will not be given if the
appropriate proof of creditable coverage is not submitted with the underwritten insurance product application. Be sure
that either a Certificate of Creditable Coverage is submitted or all coverage is noted appropriately for all prior creditable
coverage up to 24 months.
Please bear in mind that Senate Bill 910 only requires that insurers give credit for prior creditable coverage, upon issue.
This statute does not:
·limit BCBSF’s ability to impose Medical Exclusionary Riders or Rate Modifications on our individual insurance products.
·limit BCBSF’s ability to exclude a member on a family application or to decline the entire application.
Health Care Reform Legislation- Effective September 23, 2010, DEPENDENT CHILDREN UNDER AGE 19
Effective September 23, 2010, health care insurance policies must comply with Health Care Reform legislation. Health
Care Insurance companies can no longer exclude pre-existing conditions for children under age 19 for applications with
an effective date of September 23, 2010 and after.
Grandfathered Plan – a plan that was enrolled before March 23, 2010:
•Add-on applicants who are under age 19 as of the effective date of the policy will be given FULL pre-ex credit.
•Add on applicants who are age 19 and older as of the effective date of the policy are subject to existing pre-existing
guidelines.
Non-Grandfathered Plan – A plan that was enrolled between March 24, 2010 through September 22, 2010:
•Add-on applicants who are under age 19 as of the effective date of the policy will be given FULL pre-ex credit.
•Add on applicants who are age 19 and older as of the effective date of the policy are subject to existing pre-existing
guidelines
•For existing business- Pre-existing requirements will be removed for children under age 19 as of the product anniversary
date. This will be a systematic removal and no underwriting action is required.
Health Care Reform Plan – A plan enrolled on September 23, 2010 and greater:
•Dependent children who are under the age of 19 as of the policy effective date will be given Full pre-existing credit.
•Applicants who are age 19 and older as of the effective date of the policy are subject to existing pre-existing guidelines
Page 17 of 140
Tele-Interviews
The process of tele-interviewing has become an industry standard and has been incorporated into BCBSF underwriting
practices. Calls may be made to the applicant(s) during the underwriting process for medical history details where
medical records are not initially deemed necessary. Tele-interviewing has proven to reduce cycle-time by reducing
Attending Physician Statement (APS) ordering rate, reduce requests for information from the agent, improve agent
satisfaction, resolve data discrepancies, elicit undisclosed health history and verify application information.
Tele-interviews are conducted by nurses and physicians using medical history scripts approved by BCBSF. Claims
history and prescription medication usage may be questioned during the interview. Occasionally, 3-way calls are made to
the consumers’ physician to obtain additional medical history, laboratory or test results.
Agents should not call the vendor for the status of a file.
If a member calls regarding a contact number for tele-interview completion, the phone number is 1-866-317-6610. If the
applicant refuses to complete the tele-interview, or if the tele-interview is not completed within 45 days, the application will
be declined.
You may submit a new application after the declination for an incomplete tele-interview if the applicant desires coverage.
Applicant needs to be advised a tele-interview will be ordered and applicant must be willing to complete the tele-interview.
Paramedical Examinations
A Paramedical Examination, when determined to be necessary, will be ordered by the Individual Medical Underwriter at
no expense to the applicant. The examination will include check of height, weight, blood pressure and pulse. In addition
to routine urine and fasting blood testing, testing for nicotine, cocaine, pregnancy, hepatitis, and HIV will be done. Blood
will not be drawn on children under age 12. The examination will also include completion of a medical history
questionnaire.
If an applicant is applying for an underwritten insurance product and has not had a complete physical examination within
the past two years and does not have a patient/physician relationship with a medical doctor, a paramedical examination
may be required.
A current paramedical examination is required for each applicant age 18 and older when applying for the HMO product.
However, at the Underwriter’s discretion, medical records may be ordered prior to scheduling a paramedical examination.
Additionally, at the Underwriter’s discretion, a paramedical examination may be ordered for children under the age of 18.
Page 18 of 140
Paramedical Examinations continued...
Although a paramedical examination may be ordered, this should not be used as a substitute for acquiring and recording
the applicant’s past and present health history on the application. BCBSF continues to rely on the agent to carefully
select risks and to supply the facts needed for assessment of the applicants properly, fairly and quickly. If an applicant
has a patient/physician relationship with a past or existing health history, the information should be included in medical
history section of the application. If significant health history is noted on a paramedical examination that was not
disclosed in the medical history section of the application, rejection of the entire application could result.
A Paramedical Examination Disclosure Statement was designed to aid the writing agent in informing applicants that
Individual Medical Underwriting may require a paramedical examination. It provides the applicant with details that explain
why the paramedical examination is necessary and tells the applicant what type of testing will be done. The agent should
explain the examination process to the applicant(s) prior to having them sign or e-sign the application.
Note: The Paramedical Examination Disclosure Statement is part of the electronic or IST Application (includes telephonic
applications), however, when utilizing a paper application this form is a separate document.
When taking an underwritten application for an applicant that appears will require a Paramedical Examination, the writing
agent is responsible for:
1.Explaining to the applicant(s) that a paramedical examination may be ordered and what the paramedical examination
includes.
2.Explaining to the applicant that they may be contacted by the paramedical examination service, within the next week or
so, to schedule the examination, providing that the Individual Medical Underwriter does not order medical records first.
3.Explaining to the applicant that they will need to fast for a minimum of 4 hours prior to the scheduled paramedical
examination.
The following information will outline what happens after the Underwriter reviews the application and determines that a
paramedical examination is necessary.
--The Individual Medical Underwriter will contact the paramedical examination service.
--The branch office located closest to the applicant’s home will be assigned the request. An examiner will contact the
applicant(s) to schedule an appointment for the examination(s), the urine specimen and the blood sample. Applicant(s)
must have the examination performed in the State of Florida and preferably in the county where they reside. If
examinations need to be done in another county, please provide where and why in the Agent Notes/Remarks section of
the application. If, due to travel plans, the applicant will be unavailable for a paramedical examination, the agent should
postpone taking the application until their return.
--The paramedical examination service will send the examination results to the Individual Medical Underwriting
Department. The blood and urine sample(s) will be sent to the laboratory service for analysis.
--The laboratory service will then send the blood and urine results to the Individual Medical Underwriting Department for
Page 19 of 140
Paramedical Examinations continued...
review.
--The examination and laboratory results are generally received in the Individual Medical Underwriting Department within
7 to 10 days from the examination date.
--The agent will be able to receive status information via accessBlue. It will indicate when the examination and laboratory
work were ordered and when the examination and laboratory results were received in the Individual Medical Underwriting
Department.
It is advantageous for the paramedical examination(s) to be scheduled and completed as quickly as possible. However,
should the paramedical service report difficulties in scheduling the required examination, the Individual Medical
Underwriter will notify the writing agency and request the agent’s assistance.
If the applicant refuses to complete the examination, or if the examination is not completed within the usual underwriting
time period, the application will be declined.
Agents can view the status of vendor requests, such as requests for medical records or paramedical examinations via
accessBlue.
It is important that the agent inform the applicant there is no coverage between the application date and the effective date
of the contract, if approved. In addition, any change in the applicant’s health history, after completion of the application,
can be used in the underwriting assessment.
When the application has been completed and the initial premium collected, the writing agent is to sign and date the
Cash/Conditional receipt. The applicant’s copy of the completed receipt is to be given to the applicant at the time the
premium is collected.
CASH receipt:
2.However, if the applicant chooses to pay their subsequent premiums via the Automatic Payment Option (APO), form
9499, only one month’s premium is required at the time of application. The completed APO form and voided check is
required at the time the application is submitted to Individual Medical Underwriting.
3.In replacement of existing coverage situation, if coverage is approved, the effective date of the contract will be
coordinated with prior coverage termination/paid to date providing it is not prior to the application date and no more than
90 days from signature date. If the prior coverage terminated after the signature date and prior to issue, the effective date
will be the date final action is taken by underwriting. The Underwriter will verify the current paid to date of the replacement
coverage at the time of final action. Therefore, effective date changes will not be granted once the contract is issued
Page 20 of 140
Cash Receipts-Insurance Products (Non HMO) Paper Applications Only continued...
4.In a non-replacement situation, if coverage is approved, the effective date of coverage will be assigned by the Individual
Medical Underwriter and will be the first available billing date (1st, 8th, 15th, 23rd), which occurs after the date of final
Underwriting approval.
CONDITIONAL receipt:
2.In replacement of existing coverage situation, if coverage is approved, the effective date of the contract will be
coordinated with prior coverage termination/paid to date providing it is not prior to the application date.
3.In a non-replacement situation, if coverage is approved, the effective date of coverage will be the date the application is
signed.
4.The effective date cannot be more than 90 days from the signature date.
5.The Underwriter will verify the current paid to date of the replacement coverage at the time of final action. Therefore,
effective date changes will not be granted once the contract is issued.
The only available receipt for the HMO product is the HMO CASH RECEIPT-Paper Applications Only.
It is important that the agent inform the applicant that there is no coverage between the application date and the effective
date of the HOI contract, if approved. And, any change in the applicant’s health history, after completion of the
application, can be used in the underwriting assessment.
When the application has been completed and the initial premium collected, the writing agent is to sign and date the HMO
Cash receipt. The applicant’s copy of the completed receipt is to be given to the applicant at the time the premium is
collected.
Page 21 of 140
Cash Receipts-HMO Paper Applications Only continued...
1.It is required that two months’ initial premium be collected.
2.However, if the applicant chooses to pay their subsequent premiums via the Automatic Payment Option (APO), form
9499, only one month’s premium is required at the time of application. The completed APO form and voided check is
required at the time the application is submitted to Individual Medical Underwriting.
3.In a non-replacement situation, if coverage is approved, the effective date of coverage will be assigned by the Individual
Medical Underwriter and will be the first available billing date (1st, 8th, 15th, 23rd) following the required confirmation
period*, which occurs after the date of final Underwriting approval.
4.In replacement of existing coverage situation, if coverage is approved, the effective date of the contract will be
coordinated with the prior coverage paid-to-date providing the paid-to-date is at least 10 days in the future*.
5.There is no coverage between the application date and the effective date of the contract.
6.Effective date changes will not be granted once the contract is issued.
*Florida Statute requires that a seven-day confirmation period for all approved underwritten HMO policies be provided.
This allows the consumer to confirm their desire to enroll in the HMO product. The HMO product does NOT carry a 10-
day free look. The confirmation requirement will advance the effective date by 10 days.
When completing an electronic or IST application (includes telephonic applications) if not replacing the applicant may
choose between the underwriter selecting the effective date once underwriting is complete, or choosing the effective date
from one of the available billing dates (1st, 8th, 15th, 23rd). If replacing coverage as of the application signature date, the
effective date is always coordinated with the termination date of the prior coverage.
It is important that the client understands that there is no coverage between the application date and the effective date.
Any change in their health history prior to their effective date can be used in determining their eligibility.
Electronic or IST Application Effective Date Assignment for All Products-Excluding HMO
In a non-replacement situation, the effective date must be a billing date (1st, 8th, 15th or 23rd). The applicant may select
Page 22 of 140
Electronic or IST Application Effective Date Assignment for All Products-Excluding HMO continued...
an effective date, however, the date must be within 45 days of the application signature date. If the applicant allows
BCBSFL to select the effective date, BCBSFL will assign the effective date.
If replacement, the effective date must be within 90 days of the application signature date.
In a replacement of existing coverage situation, the effective date will be coordinated with the “paid to“ date or termination
date of prior coverage provided that date is not before application date and within 90 days.
Under no circumstances can the effective date be prior to the application date.
Agent will collect binder information in the electronic or IST application. Upon approval of the application, monies will be
collected. Below is further detail on the process based on the payment type:
Credit Card
Agent enters credit card information in IST. CBPP performs basic validation procedures
IF Invalid: Error message appears and app cannot be submitted.If application is approved, CBPP begins process to
collect monies and application is sent to EM&B for enrollment. Any questions or concerns regarding payments/money
after the application has been submitted for enrollment needs to be directed to ASC.
The Answers to Frequently Asked Questions brochures were designed to be reference material for the applicant after the
application has been completed. Therefore, at the point the sale has been closed and the application completed, the
applicant should be provided with the appropriate Q & A brochure, depending upon the product selected. The information
provided in these brochures should be discussed with the applicant.
These brochures were not designed to replace the role of the agent in explaining or assisting with the medical
underwriting and enrollment processes.
Page 23 of 140
Answers to Frequently Asked Questions Brochures continued...
Forms have been provided for the underwritten HMO product.
After submission of an application and prior to contract placement, if the writing agent learns of information that should
have been recorded on a pending application but was not recorded, he/she should contact the Individual Medical
Underwriting Manager immediately.
The Individual Medical Underwriting Manager should also be immediately contacted if the writing agent learns of a claim,
treatment, or change of health history after the application was taken and prior to placement of the contract.
Complete details should be provided which should include, but are not limited to:
2. Diagnosis.
Rate Modifications
The Individual Insurance and HMO products are marketed with the objective of providing broad health care coverage to
as many applicants as possible. However, firm guidelines must be followed in order to make these superior health care
plans available on an individual basis with reasonable premium levels. Therefore, every application for the Under 65
Individual Medically Underwritten Products (BlueOptions, BlueChoice, BlueCare, DIV and Essential) is carefully reviewed
by the Individual Medical Underwriter.
Blue Cross Blue Shield of Florida has developed flexibility for our customers when choosing a health plan through the
utilization of medical exclusionary riders and/or product ratings when underwriting an individual application. Riders and/or
ratings create coverage/premium options to members with specific health related conditions.
The majority of applicants and their dependents will qualify for coverage at standard rates. However, when an individual
does not qualify for coverage at the standard rate, a counter offer of coverage may be made offering the coverage at a
higher premium rate. The offer of coverage with a Rate Modification applies to all of the Individual Underwritten products
(HMO and Insurance). In some instances it may be necessary to impose a rate modification and a medical exclusion rider
for the same condition if maintenance prescription drugs are being taken.
Page 24 of 140
Rate Modifications continued...
At the present time, there are four substandard risk ratings (SRR) approved for the individual underwritten products:
**A new 10% rating was approved by the Office of Insurance Regulation and is effective on February 22, 2010. At this
time, the new 10% rating will be used in our rating structure for medications. All other ratings will remain in place.
Please note: A 10% rating may be applied as a single rating, however, if a 10% rating is combined with an existing
condition rating it cannot be supported in current systems and it will be dropped.
Example:
If a medication is rated at 10%, however, no condition rating is applied, the rating will be 10%.
If a 10% rating is applied for pharmacy and a 50% rating is applied for a condition, such as, hypertension, the 10% rating
will be dropped. Current systems cannot support a 60% rating.
The Individual Medical Underwriter will make the final determination of the amount of the rating imposed after a
comprehensive review of the application and any requested medical records, tele-interviews and/or paramedical
examination.
Advance notice will be sent to the Agent when a rate modification is applied. This notification is sent via the Message
Center for electronic or IST applications (includes telephonic applications) and fax for paper applications.
1.At the time of the Underwriting final decision, an advance notice will be sent to the writing agent advising of the Rate
Modification and the reason for this action.
2.The issued contract will be endorsed with the Rate Modification, which also indicates the condition requiring the
additional premium rating. Also, additional details are provided for the applicant in the document titled: “An Important
Notice Regarding Your Health Insurance Policy”, which is included in the issue package.
3.The agent should explain the reason for the Rate Modification(s) and that the additional premium charge(s) is required
due to the condition indicated on the Rate Modification endorsement(s). It should also be explained that the rating is a
permanent part of the contract. (See Appeals Process and Procedures section of these Administrative Guidelines). It
should be emphasized that this action has no effect on the contract benefits.
Page 25 of 140
Rate Modifications continued...
There is no requirement to return the Rate Modification endorsement(s). Payment of premium as billed indicates the
applicant’s acceptance of the counter offer of coverage with the Rate Modification(s).
Medical Exclusionary Rider: In some situations, coverage may be offered to an individual AGE 19 and OVER with a
counter offer of coverage resulting in a condition or body part being excluded from all benefits under the contract. Medical
Exclusionary Riders will be used when the nature of the condition(s) indicates the potential for recurrence, treatment, or
likelihood of surgery.
Imposing Medical Exclusionary Riders to a contract enables the Company to provide coverage for other than the ridered
condition. Generally, coverage will not be offered with more than three Medical Exclusionary Riders imposed on one
person. However, coverage offered to a family may include Medical Exclusionary Riders on one or more family members,
depending upon each individual’s health history. In some instances it may be necessary to impose a rate modification and
a medical exclusionary rider for the same condition.
The agent should explain the reason for the Medical Exclusionary Rider(s). It should be emphasized that the underwriting
action is necessary for the pre-existing condition as an alternative to declining the applicant. The agent should also
explain how the Medical Exclusionary Rider(s) affects the contract benefits.
The wording used in the Medical Exclusionary Rider is pre-established according to the condition and the potential risks of
related conditions. The wording of an exclusionary rider cannot be changed. Requests to change rider wording of the
Medical Exclusionary Rider will not be considered. We must be consistent with the action taken on all applicants with
similar health histories.
Member Exclusionary Rider: There are situations when a person applying for coverage on a family application is so
seriously impaired that it is not possible to issue health coverage to them. In these instances, a family member is declined
but coverage is offered to the remaining family members. When this underwriting action is necessary, the contract is
issued with a Member Exclusionary Rider (INSURANCE PRODUCTS) or an Exclusionary Rider of Person (HMO
PRODUCT).
Note: Member Exclusions are applied when a family member is declined but coverage is offered to the remaining family
members. When this underwriting action is necessary, the contract is issued with a Member Exclusionary Rider
(INSURANCE PRODUCTS) or an Exclusionary Rider of Person (HMO PRODUCT). (See Member Exclusionary Rider,
section of these Administrative Guidelines).
ISSUE PROCESS - CONTRACTS ISSUED WITH MEDICAL/MEMBER EXCLUSIONARY RIDER(s) for Electronic or IST
and Paper see below:
Page 26 of 140
Medical/Member Exclusionary Rider continued...
An automated Agent Communications is sent prior to the policy being issued with a Medical and/or Member Exclusionary
Rider/Amendment. Below is a summary of the messaging that will be received. A letter and a copy of the Medical and/or
Member Exclusionary Rider are sent to the applicant.
·Immediate Automated Agent Communication is sent with Awaiting Signed Rider Status Change
Final Action is pending our receipt of the Exclusionary Rider and/or Amendment form(s), which must be signed and dated
by the proposed primary Contract Holder. If this document(s) is not received by the due date of this notice the file will be
closed and considered refused.
Note: The exclusion rider/amendment and related documents will be attached to the Agent Communication in the
Message Center; this will help you in communicating with the applicant. The most efficient method to return a signed rider
is through the Message Center via accessBlue. The Agent will be required to print the rider/amendment, have the
applicant sign the document, the signed document will need to be scanned and attached in the Message Center. Doc type
used for the attachment should be "signed rider".
Using any other method to submit a rider will significantly delay the processing of the application. Please remember to
change the status of the Agent Communication to “responded” when a rider is attached. If the status is not changed to
“responded”, the message will continue to appear and follow up messages will be sent. If you are acknowledging a
communication and not responding, please do not include attachments. Note: A letter and copies of the rider(s) are also
sent to the consumer via U. S. Postal Service.
·Automatic email notification to applicant (utilizing the email address supplied on the application) is sent 5 days after
Awaiting Signed Rider Status Change
Message: We have previously communicated our underwriting decision regarding your application for health coverage
with Blue Cross and Blue Shield of Florida, Inc. Your coverage has been approved contingent upon our receipt of the
signed and dated rider/amendment forms. As of this date, these very important documents have not been received within
our Home Office and we will soon consider our offer of coverage refused and close our file. If you have not yet mailed the
signed and dated rider/amendment forms back to us, please take this time to complete this very important step now. If
you have questions about our offer, please contact your writing agent. Thank you for your interest in Blue Cross and Blue
Shield of Florida, Inc.
·Past due automated Agent Communication is sent 14 days after original communication (If no Signed Rider Received)
Paper Applications:
1.At the time of the Underwriting final decision, an advance notice will be sent to the writing agent advising of the Medical
and/or Member Exclusionary Rider(s) and the reason for this action.
2.The contract package is also mailed and includes a copy of the unsigned rider. The applicant should sign the enclosed
rider and return the rider document in a prepaid envelope provided in the contract package.
Page 27 of 140
Medical/Member Exclusionary Rider continued...
3.If the signed rider is not returned, a follow up correspondence will be sent to the Agent and the applicant that includes a
copy of the signed rider.
Note: If the signed rider is not returned by the due date indicated in the Agent Communication, the application will be
considered refused, the policy terminated as the effective date and the initial premium will be refunded.
Medical exclusionary riders/amendments cannot be issued on an HMO agreement. If a medical condition requires a
Medical Exclusionary Rider, the applicant will be declined for HMO. The writing agent should refer to the Medical History
section of these guidelines when assessing the medical eligibility of the applicant. For additional information, see the
Unacceptable Applications section of these Administrative Guidelines.
PLEASE NOTE: For anyone UNDER AGE 19 there are no statutory limitations that preclude the Individual Medical
Underwriting Department from imposing Rate Modifications, and/or excluding a member on a family application, or
declining the entire application on our individual underwritten products.
If the appropriately signed and dated rider form(s) is not received in the Individual Medical Underwriting Department within
10 days, the application offer will be considered refused.
There are some health conditions that result in an applicant being so heavily impaired that the issuance of coverage is not
possible. If an applicant’s health history and/or condition is indicated as a decline (DEC) in the Medical Histories
Guidelines section of this manual, an application for coverage should not be taken.
Due to the complexities of multiple impairments that do not lend themselves to a reliable standardized classification, each
applicant’s situation must be separately and individually considered. While the applicant’s condition(s) individually may be
ratable or riderable, the combination of the conditions could render the applicant uninsurable for the product for which they
applied. Under certain circumstances, an alternative offer may be made. This requires the completion of a paper
application.
When an application contains inadequate, understated or incomplete health history, the Underwriter is unable to assess
the risk and it becomes questionable whether there is additional undisclosed health history. Applicants and family
members with significant health history that was not disclosed on the application may result in the entire application being
rejected. A rejection of this nature prevents the applicant and/or family members from applying for any underwritten
product for a minimum of one year, even if subsequent details or medical records are submitted for review.
Page 28 of 140
Rejection of Entire Application continued...
If coverage cannot be issued, a letter is sent to the applicant, with a copy to the agent, explaining the reason for the
rejection.
An applicant who has been medically rejected for coverage may not re-apply for one year, unless otherwise indicated in
the Agent Advance Notification. Please refer to the Appeals Process and Procedures section of these Administrative
Guidelines.
Note: If there is no significant change in the applicant’s health history and the condition is indicated as DEC in the
Medical Histories Guidelines, an application for coverage should not be taken.
We realize there are situations that pose challenges for the agent when placing a policy that has been issued on a non-
standard basis. An underwriting decision should not be appealed unless additional medical information is submitted from
the applicant’s physician. In addition, Appeals cannot be worked until Enrollment is finalized and a signed rider received.
However, this does not apply to rejections due to significant undisclosed health history, in which reconsideration cannot
be given for 12 months. Please remember that the passage of Senate Bill 910, Portability of Insurance, does not affect
the ability of the Medical Underwriting Department to impose medical exclusionary riders and/or ratings on coverage or
reject individuals applying for individual medically underwritten products of insurance. (Refer to the Inappropriate Appeals
section of these Administrative Guidelines.)
This section is provided to guide the agent through the appropriate appeal process.
3.All laboratory and test results along with supporting medical documentation for the testing.
4.If an applicant is declined due to multiple conditions, all conditions must be addressed in the appeal information.
Appeals from multiple physicians should be submitted at the same time.
5.If an applicant is declined due to symptoms for which a firm cause/diagnosis has not been established, a physician’s
assessment to include a final cause/diagnosis and treatment plan is required.
6.The properly signed and dated Medical or Member Exclusionary rider(s) must be received prior to processing any
change request for a paper application. (example Effective Date, Rate Removal, Product/Deductible changes etc.).
Page 29 of 140
Appeals Process and Procedures continued...
In the advance rejection notice, the Individual Medical Underwriter will indicate the laboratory values that are outside the
normal clinical range. If the Underwriter indicates these values require a permanent rejection, an appeal of the decision
should not be submitted.
When further consideration can be given (not a permanent rejection), the following requirements are needed:
1.Repeat normal laboratory results for all laboratory values indicated as outside the normal clinical range.
2.Complete office notes from the physician seen for the repeat laboratory testing.
3.The notes must include the physician’s assessment for the cause of the unacceptable test results.
4.If unacceptable results are determined to be the result of illness, the records should indicate a diagnosis and indication
that treatment has been completed, and that the applicant has been released from care.
A policy should never be placed under the premise that the underwriting action can be changed through the appeal
process. Similarly, an applicant that has been declined for coverage should not be given false hope that the rejection
action can be overturned.
While the underwriting area is willing to reconsider an action based on a justified appeal; inappropriate appeals are time
consuming and result in decreased customer satisfaction. We rely on our agents to effectively control inappropriate
appeals.
2.Corrections to the medical records or appeals based solely on a statement by the applicant or agent without supporting
medical documentation.
3.Applicants and family members rejected for significant health history that was not disclosed on the application. A
rejection of this nature prevents the applicant and/or family member from applying for any underwritten product for a
minimum of one year, even if subsequent medical records are submitted for review.
4.Request to rewrite a medical rejection less than one year from the decision unless otherwise noted on the Advance
Rejection Notice.
5.Appeals of an Underwriting decision for which action is clearly noted in the Medical Histories Guidelines section of this
manual. If these guidelines indicate a rider, rating or rejection for a specific condition, requests that we not take the action
indicated will not be considered. We must be consistent with the action taken on all applicants with similar health
Page 30 of 140
Appeals - Inappropriate Appeals continued...
histories.
6.Repeat laboratory test results alone, without a physician’s assessment, are not sufficient for appeal review.
7.If the Advanced Rejection Notice indicates a permanent rejection due to medical records reviewed and/or paramedical
laboratory results, an appeal of this decision should not be submitted.
8.An appeal requesting a change in the wording used in the Medical Exclusionary Rider. This wording is pre-established
according to the condition and the potential risks of related conditions and the Underwriter must be consistent with the
action taken on all applicants with similar health histories. The wording of a Medical Exclusionary rider cannot be
changed. Requests to change rider wording of the Medical Exclusionary Rider will not be considered.
Rate Modification and/or Exclusionary Rider request removal to an existing, placed, contract
Rate Modifications and Medical Exclusionary Riders are PERMANENT as long as the coverage is kept in-force.
However, we may consider removal of a Rate Modification and/or Medical Exclusionary Rider on an individual basis under
the following situations:
1.The coverage has been in-force for a minimum of two years, and
2.The Rated and/or Ridered condition is not permanent and no longer exists, and
3.There have been no symptoms or treatment for the condition Rated or Ridered within the previous 24-months (see Note
below), and
4.The condition Rated or Ridered does not require periodic medical treatment or evaluation.
5.Ratings for Maintenance Prescription Drugs: As with all Rate Modifications, the rating for maintenance prescription
drugs is considered a permanent rating. However, consideration for possible removal of the rating can be given after one
year of discontinuation or change of the medication, as recommended by a physician.
NOTE: Certain conditions such as, but not limited to, polyps, ulcer, etc., require a Medical Exclusionary Rider for a
minimum of five years. Some Medical Exclusionary Riders and Rate Modifications may be necessary for even longer
periods of time or may be permanent. The agent should always refer to the Medical Histories Guidelines section of this
manual for time frames on specific conditions.
In order for consideration of removal of a Rate Modification and/or Exclusionary Rider, after meeting the requirements in
numbers 1-5 on the previous page, the following must occur:
1.The contractholder specifically requests removal of the Rate Modification and/or Exclusionary Rider, in writing, and
2.The written request is accompanied with current medical documentation from the physician familiar with the member’s
Page 31 of 140
Rate Modification and/or Exclusionary Rider request removal to an existing, placed, contract continued...
health status. This medical documentation must include the physician’s office notes and results of any laboratory or other
testing performed within the previous 24 months. A brief note from the provider will not be sufficient.
3.The medical records must be furnished at the expense of the Contract Holder.
4.In the case of the Rate Modification due to maintenance prescription drugs, in addition to 1, 2, and 3 above,
discontinuation of the medication for a minimum of one year, as recommended by a physician.
Only an Individual Medical Underwriter can approve the removal of any Exclusionary Rider or Rate Modification.
Written notification of the final underwriting decision will be sent to the appropriate person. If an Exclusionary Rider or
Rate Modification is removed, the change is generally effective on the current paid to date of the contract.
PLAN or PRODUCT CHANGES -UPGRADES, PRODUCT CHANGES AND ADD-ONs MAY BE SUBMITTED
ELECTRONICALLY.
The optional maternity benefit endorsement can be added or deleted without evidence of insurability. Benefits under the
maternity benefit are subject to a 10-month waiting period and with an additional premium rate. To add or delete the
optional maternity benefit to an existing contract, a written request from the member should be sent to the Under 65
Membership and Billing Department.
NOTE: The Essential Product and BlueOptions Plans 30-41, 70-73 do not offer the optional Maternity Endorsement.
Page 32 of 140
Changes to an Existing Contract - Effective Date Changes continued...
Effective dates are assigned based on the applicant’s choice at the time of application. Requests for effective date
changes in a non-replacement situation will not be considered.
It is the agent’s responsibility to inform the Individual Medical Underwriter when the client has paid another premium on
their existing contract while the application for BCBSF coverage is in the Underwriting process. It is also the agent’s
responsibility to verify the paid to date of the existing contract with the applicant if requested to do so by the Individual
Medical Underwriter, prior to policy issue.
The effective date is determined based upon the type application and receipt (paper only) selected at the time of
application and the paid to date of the coverage being replaced. Please remember that the only advanced effective date
will be the date that coincides with the termination date of the replaced coverage. In any replacement situation, the
effective date cannot exceed 90 days from the application date.
In that it is the agent’s responsibility to inform the Individual Medical Underwriter of any change in paid to dates, as well as
to verify the paid to date of existing coverage if requested to do so prior to policy issue, a change in a policy effective date
should not be necessary. Therefore, requests for effective date changes after issue are not routinely allowed.
While requests for effective date changes after issue are not routinely allowed, we realize there may be situations in which
termination of the prior coverage may be out of the member’s control. In these situations, an exception for an effective
date change may be considered to coincide with the termination date of the prior coverage. In order to consider an
effective date change, as an exception, the agent must provide:
1.A signed and dated statement from the Contract Holder explaining the reason for the requested effective date change,
and
2.A Certificate of Creditable Coverage providing the termination date of the prior coverage. If this is not available, a
statement from the prior carrier providing the termination date of the replaced coverage will be sufficient.
A request for an effective date change will not be considered if only the following documentation is submitted:
Page 33 of 140
Changes to an Existing Contract - Effective Date Changes continued...
During the Underwriting process, at the time of the Underwriter’s final decision and prior to issue, the agent is requested
to verify with the applicant the termination date of the previous coverage. It is the agent’s responsibility to verify this
information and respond to the Underwriter within the allotted response period.
Requests for effective date changes after the HMO product has been issued will not be honored. The HMO product
allows for access to coverage upon the contract effective date. Remember that capitation has been paid to the Primary
Care Physician as of the coverage effective date.
A member who was rated as a smoker (tobacco user) at the time of contract issue may request the non-smoker rate after
they have discontinued all tobacco products for a minimum of 12 consecutive months. In order to be considered for the
non-smoker rate, the member must not have used any tobacco products or medication for smoking cessation for a period
of 12 consecutive months, and they cannot currently be under treatment, or have been treated, for any tobacco related
diseases.
A request for the non-smoker rate must be submitted to the Individual Medical Underwriting Department in the following
manner:
2.The written request must be accompanied with the results of a negative urine cotinine test (test for nicotine) obtained at
the expense of the Insured, and
3.The written request must be accompanied with documentation from the Insured’s physician that the Insured has not
smoked or used tobacco products for at least one year.
Upon receipt of the above requirements, and in reviewing this request, claims histories will be utilized, as treatment for
any tobacco related diseases (example cancer of the mouth, throat, lungs; emphysema, etc.) will be taken into
consideration. Written notification regarding the Underwriter’s decision will be provided to the Insured, as well as the
writing agent.
If the non-smoker rate is approved, it will become effective on the contract paid to date after receipt of the request and
necessary medical information.
PLEASE REMEMBER: THE NONSMOKER RATE IS NOT APPLICABLE TO THE HMO PRODUCT.
Page 34 of 140
Changes to an Existing Contract - Change in Smoking Status continued...
The credit of or toward the 24-month pre-existing period of the underwritten insurance products is in accordance with
Senate Bill 910, Portability of Insurance. Request for consideration for credit of or toward the 24-month pre-existing
period must include supporting documentation, for all insured family members, of the prior coverage and the effective date
and termination date of this coverage. A Certificate of Creditable coverage is the best form of this documentation.
We recognize that there will be situations where Certificates of Creditable Coverage are not available. In these situations,
the required documentation must be submitted on the Prior/Concurrent Coverage Affidavit for all insured family members
with full details as indicated on the form. The Prior/Concurrent Coverage Affidavit must be signed and dated by the
Contract Holder as well as the writing agent. (paper application only)
Coverage is considered creditable if the prior benefits are similar to, or exceeds the benefits of the BCBSF contract, and
there has been no more than a 62-day lapse in coverage. Most TEMPORARY OR SHORT TERM POLICIES ARE NOT
CONSIDERED CREDITABLE. A copy of the contract indicating it is creditable must be submitted.
Note: BlueOptions Temporary coverage is considered creditable coverage. Please refer to Other Products of Insurance
section of these Administrative Guidelines.
If the coverage replaced does not meet the requirements set forth in Senate Bill 910, credit of or toward the BCBSF 24-
month pre-existing period will not be given.
Please keep in mind: Senate Bill 910 is not applicable to the HMO Product. It is inappropriate to request credit of or
toward the HMO 24-month pre-existing period and these types of requests should not be submitted.
ADDING A DEPENDENT
Adding a Dependent to an existing contract may be submitted on a paper or electronic/ IST application (includes
telephonic applications) in most cases. Guidelines are noted below:
Page 35 of 140
Changes to an Existing Contract - Adding a Dependent continued...
For Dependent children born or adopted AFTER the effective date of the policy during the 60-day period immediately
following the date of birth or adoption to an existing contract, an electronic application may be submitted. This application
is routed to M&B for enrollment.
UNDERWRITTEN PRODUCTS:
Paper Application is Required if:
-Birth or adoption within 60 days PRIOR to the effective date of the contract and the dependent's age or adoption date is
LESS THAN 60 days.
Note: Dependents are subject to complete medical underwriting and evidence of insurability.
1.The proper underwritten application must be used. In other words, if the existing contract is the HMO product, the
writing agent must use the currently approved application form for this product. If the existing contract is one of the
underwritten insurance products, the writing agent must use the currently approved application form for these products.
4.The information for the dependent(s) proposed to be added should be recorded in Part I: Enrollment Information
Questions 7 through 11 and Questions 13 through 14 of the application.
5.The Part II: Medical History questions of the application should be completed only for the dependent(s) proposed to be
added.
6.The answers to Part III: Supplemental Information of the application should be recorded for the dependent(s) proposed
to be added.
7.Part IV: Additional Information questions should be answered, signed and dated by the existing adult contract holder.
8.There are two required signature fields in Part V: Authorizations/Acknowledgements section of the application. The
existing adult contract holder must sign and date the Cancellation Provision. The date and signature of the existing adult
contract holder and spouse, if proposed to be added, are required under the “PLEASE READ AND SIGN THE
APPLICATION” language.
9.The For Agent Use Only section should be completed in the usual manner.
10.All appropriate forms (i.e. Premium Validation Statement, Replacement of Existing Insurance form, etc.) must be
Page 36 of 140
Changes to an Existing Contract - Adding a Dependent continued...
submitted and must be signed by the add-on dependent proposed to be added. However, if the add-on dependent
proposed to be added is a dependent child, all signatures must be that of the current adult subscriber/contract holder.
11.All applicants over the age of 18 must sign the authorization for release of medical records, including dependent
children.
12.Collection of premium at the time of application is currently not required for add-on applications.
13.The Home Office will assign the effective date for the add-on applicant, if approved for coverage, and the contract
holder’s premium statements will be reflected accordingly.
An add-on application submitted prior to approval of coverage for the primary Contract Holder will be contractually
rejected. Once the application on the primary Contract Holder is approved and placed, an add-on application may be
submitted (this includes request for product changes currently in underwriting or BAF's submitted for primary contract
holder).
SUPPLEMENTAL DOCUMENTATION
Quick Reference Guide
Quick Reference Guide (archived 02/18/2010)
Page 37 of 140
Medical Histories Overview
This Medical Histories section is to be used in the evaluation of medical histories presented by applicants for medically
underwritten individual policies. This guide is intended to help the agent determine the usual underwriting action of the
Individual Medical Underwriting Department for listed health impairments. It is intended for use as a guide. Only the
Individual Medical Underwriting Department has the authority to accept applications, issue coverage, or change any of the
underwriting guidelines in this manual.
This guide includes only generally recognizable conditions and is not totally inclusive of all medical conditions since it
would otherwise be too lengthy and too technical to be of use. It does not necessarily reflect the ultimate decision of the
Individual Medical Underwriter. Each applicant will be considered individually on the basis of all medical and underwriting
information. In some situations, the probable final action indicated in this guideline may be subject to review of medical
records, such as an Attending Physician Statement or Paramedical Examination obtained by, and at the discretion of the
Individual Medical Underwriting Department.
Based on the overall evaluation of a condition; specifically, the severity, duration, any complications, type of treatment,
and any related conditions, it may be necessary to impose both a Medical Exclusionary Rider and a Substandard Risk
Rating in order to offer coverage. Due to all the variables involved, these situations cannot be indicated in these
guidelines. Therefore, this guide should not be interpreted as a guarantee of underwriting action on any specific case.
The medically underwritten insurance products can be offered in a variety of ways, all of which are dependent upon the
applicant’s health history. One way that the medically underwritten insurance product can be offered is on a Standard
basis. This offer means that the underwriting decision allows for the applicant to be enrolled into the product with no
exclusions, other than those referenced in the contract language. Contracts issued on a Standard basis are subject to the
Pre-Existing clause of the contract unless portability of coverage applies. For further information, see Portability in the
Administrative Guidelines section of this manual.
The second offer of coverage allows for the issuance of the insurance product with a Medical Exclusionary Rider(s). The
Medical Exclusionary Rider excludes coverage for health care services for a specified body part or condition. This action
allows us to provide coverage for most of the applicant’s health care needs rather than decline the applicant entirely. This
is in addition to any applicable pre-existing period of the contract. Contracts issued with a Medical Exclusionary Rider(s)
are subject to the Pre-Existing clause of the contract unless portability of coverage applies. For further information, see
Portability in the Administrative Guidelines section of this manual.
The third offer of coverage allows for the issuance of the insurance product with a Rate Modification(s). The Rate
Modification does not exclude otherwise covered benefits, as outlined in the contract language. The Rate Modification is
used for certain conditions in which a Medical Exclusionary Rider is not appropriate (i.e. elevated or abnormal lipids,
elevated blood pressure, build, and etc.). The Rate Modification does not waive any applicable pre-existing period of the
contract. Contracts issued with a Rate Modification(s) are subject to the Pre-Existing clause of the contract unless
portability of coverage applies. For further information, see Portability in the Administrative Guidelines section of this
Page 38 of 140
Medical Histories Overview continued...
manual.
The fourth offer of coverage allows for the issuance of the insurance product with both a Medical Exclusionary Rider(s)
and a Rate Modification(s). In some situations, the condition or body part excluded by a rider may also require a rating
due to the individual’s use of related prescription drugs. While the rider excludes coverage for the health care services
provided to treat or care for a specified body part or condition, it does not exclude benefits for the prescription drug(s)
taken for the excluded condition or body part. The Rate Modification is used to cover the cost of any applicable
maintenance drugs. Contracts issued with a Medical Exclusionary Rider and a Rate Modification(s) are subject to the Pre-
Existing clause of the contract unless portability of coverage applies. For further information, see Portability in the
Administrative Guidelines section of this manual.
The HMO product cannot be issued to an applicant who demonstrated a health history requiring a Medical Exclusionary
Rider. This is necessary due to the overall product design that allows access to contract benefits, without restriction, when
rendered by a Primary Care Physician (PCP). An HMO application is not to be taken for any individual who has a health
history requiring a Medical Exclusionary Rider. This type of applicant is unacceptable for the HMO product. Please refer to
the list of medical conditions and probable underwriting action provided in this section when assessing the medical
eligibility of the applicant(s).
The HMO product can be issued with a Rate Modification due to health history that may require higher
utilization of medical services. The Rate Modification may also be imposed due to the applicant’s use of maintenance
prescription drugs. The Rate Modification does not affect the contractual pre-existing period when benefits are rendered
by a Specialist.
Due to all the variables involved, all situations cannot be indicated in these guidelines. Therefore, this guide should not be
interpreted as a guarantee of underwriting action on any specific case. It is not the intent of Blue Cross and Blue Shield of
Florida and Health Options to provide coverage to applicants who are progressively ill. The term “complete recovery,” as
used in the following guide, presupposes a complete and uneventful restoration of health, uncomplicated by residuals.
The following key to the guide should be used to interpret the abbreviations:
R - Rider – no benefits will be provided for the impairment described in the rider.*
Page 39 of 140
Medical Histories Abbreviations (Key) continued...
SRR II - a Substandard Risk Rating of 50% additional premium.**
IC - Individual Consideration will be given for the listed impairment. This consideration involves obtaining additional
underwriting information before a final decision can be made by the Underwriter.
During the process of completing Part II: Medical History questions of the application, the agent should refer to this
Medical Histories section. If the applicant has a medical history that would result in a Medical Exclusionary Rider or Rate
Modification, the underwriting action should be discussed with the applicant during the interview process. If the condition
indicates a DEC, an application should not be taken.
FOR THE PURPOSES OF THIS SECTION OF THE MANUAL, “HMO” REFERS TO BLUECARE. “MAJOR MED”
REFERS TO BLUEOPTIONS, STANDARD & LOW COST PLANS, BLUECHOICE AND DIV. “HOSP & SURG” REFERS
TO BLUEOPTIONS HOSPITAL & SURGICAL AND ESSENTIAL PRODUCTS. “BO RC” REFERS TO BLUEOPTIONS
ROUTINE CARE PRODUCTS.
* Note: No more than two (2) Medical Exclusionary Riders can be imposed per person. If the medical history requires
three or more Medical Exclusionary Riders, final action will result in declination of coverage. Medical Exclusionary Riders
apply to the Insurance products only.
** Note: Substandard Risk Ratings apply to the Insurance and the HMO products.
The most important step in the underwriting process is accurate and detailed answers to all questions on the application,
especially the Part II: Medical History questions. The following will help you to provide the necessary information. Always
include this information where there is a “yes” answer to a medical history question.
FOR ALL HISTORIES – Always include complete name (first and last), address, zip code, and telephone number of the
attending physician (and specialty, if known).
--When was a doctor last seen? Provide dates (month and year) and reason for the office visit.
--What tests were done? Provide date and test results.
--What did the doctor call the ailment or disorder?
--Was medication prescribed? If yes, the name of the medication and dosage. (This can usually be obtained from the
Page 40 of 140
Underwriting Questions-All Histories continued...
prescription bottle.)
--Is medication still being taken? If not – when stopped?
--Are there still symptoms or episodes? How often? Include dates.
--Is there any residual impairment?
--Were any other doctors seen? If yes, repeat the questions.
Use these questions in addition to the usual questions to provide further underwriting information.
Mental and Emotional Histories Including Anxiety, Depression and Any Form of Counseling
Use these questions in addition to the usual questions to provide further underwriting information.
Blood Pressure
Note: If blood pressure is controlled with medication, applicant must have consulted attending physician within the past 12
months. A prescription will usually not be re-filled without ongoing monitoring.
Page 41 of 140
Underwriting Questions-Additional Medical Questions-Cardiovascular System continued...
Chest Pain
Heart Murmur
Use these questions in addition to the usual questions to provide further underwriting information.
1. Give diagnosis.
2. Was a biopsy or culture done? If so, provide results.
3. Was it treated? Type of treatment? Date of last symptoms?
4. When was medication last taken? Give name and dosage.
5. Was there any bleeding? Was transfusion required?
6. Was any hospitalization required? When and for how many days?
7. Was any surgery performed? Give type, reason and dates.
8. Was any follow-up testing performed? If so, give type of test, dates and results.
9. Give name(s) of all physician(s) seen, specialty and date last seen.
Page 42 of 140
Underwriting Questions-Additional Medical Questions-Digestive System continued...
Use these questions in addition to the usual questions to provide further underwriting information.
Hypoglycemia
Thyroid
Use these questions in addition to the usual questions to provide further underwriting information.
Page 43 of 140
Underwriting Questions-Additional Medical Questions-Genitourinary System continued...
7. Give name(s) of all physician(s) seen, specialty and date last seen.
Use these questions in addition to the usual questions to provide further underwriting information.
Arthritis
Use these questions in addition to the usual questions to provide further underwriting information.
Page 44 of 140
Underwriting Questions-Additional Medical Questions-Repiratory System continued...
7. What tests were done and what were the results?
8. Has any emergency room visit or hospitalization been required? When, how many times and for how long? Give
details.
9. Give name(s) of all physician(s) seen, specialty and date last seen.
Use these questions in addition to the usual questions to provide further underwriting information.
1. What was the diagnosis? (Give technical name or pathology diagnosis, if known.)
2. Where was growth located? Where and what organ?
3. When was it removed and how? (Surgery, burned off, radiation, chemotherapy?)
4. Was any treatment or follow-up needed after it was removed? Provide test name, date and results.
5. Give name(s) of all physician(s) seen, specialty and date last seen.
Below is a listing of common conditions and underwriting action by a designated plan. Columns A through E to the right of
each condition provide a designation of the Underwriting Action by plan. Please review the table below to determine the
plan or plans associated in each grouping.
Column A: BlueCare
Column B: BO Plans 3, 4, 5, 10, 11, 12, 13, 16, 17, 30, 31, 32, 33, 36, 37, 38, 39, 40, 41, 95, 96, 97, 98BlueChoice Plans
1 & 2 (all deductibles)Dimension IV (all deductibles) Blue Select Plans 105, 113, 116, 117, 205, 213BO PEP GEN III
Plans 503-505, 510-513, 595-598, 620-625, 640-643, 660-662
Column C: BO Plans 34, 35, 50, 51 / Blue Select Plan 152 / BO PEP GEN III Plans 626, 627, 663
Column D: BO Plans 70, 71, 72, 73Essential Network Hosp/Surg / Essential Traditional Hosp/SurgMiami Dade Blue Plan 1
/ BO PEP Hosp/Surg 570-573 (effective 08/01/09)
Column E: BO Plans 81, 82 /Blue Select Plan 181BO PEP GEN III – My Basic Plan 581, 582 (effective 08/01/09)
Page 45 of 140
Table of Contents
Condition Specific Guidelines
....Abnormal Glucose
....Abnormal Laboratory Results
....Abnormal Pap
....Abscess (Does bot apply to MRSA)
....Acne
....Acquired Immune Deficiency Syndrome (AIDS) or A. R. C.
....Adenomas
....Adhesions
....Adrenal Gland Disorders
....Alcoholism / Alcohol Abuse
....Allergies
....Alzheimer's Disease (Organic Brain Syndrome)
....Amputation
....Anal Fissure or Fistula
....Anemia
....Aneurysm
....Anorexia Nervosa
....Anxiety -See Psychoneuroses
....Appendicitis
....Arteriosclerosis (Hardening of the Arteries)
....Arteriovenous Malformation (AVM)
....Arthritis (Juvenile, Still's Disease, Osteoarthritis, Rheumatoid Arthritis, Psoriatic Arthritis)
....Ascites
....Asperger's Syndrome
....Asthma
....Attention Deficit Disorder / Hyperactivity (ADD or ADHD)
....Autism
....Autoimmune Disease
....Back and Spinal Column Disorders
....Bell's Palsy
....Benign Prostatic Hypertrophy (Enlargement)
....Berger's Disease / IgA Nephropathy
....Bladder Infection (See Cystitis)
....Blindness (See Eye Disorders)
....Blood Pressure (Elevated-See Hypertension)
....Brain Tumors or Cysts (Benign)
....Breast
Page 46 of 140
....Bronchitis
....Build Tables -See Height and Weight Tables
....Bulimia
....Cancer - See Tumors
....Cardiac Arrhythmia (See Heartbeat Irregularity)
....Cariodmyopathy (See Heart Conditions)
....Carotid Bruit
....Carpal Tunnel Syndrome
....Cataracts (See Eye Disorders)
....Cerebral Concussion (No Skull Fracture, No Operation)
....Cerebral Hemorrage (Stroke), Embolism, thrombosis, Transient Ischemic Attack (TIA)
....Cerebral Palsy
....Cervicitis
....Cesarean Section
....Chlamydia (see Sexually Transmitted Diseases)
....Cholesterol (See Lipids)
....Chronic Fatique
....Chronic Obstructive Pulmonary Disease (COPD) (See Emphysema)
....Cirrhosis of Liver
....Cleft Palate or Cleft Lip
....Clubfoot
....Colitis (Irritable Bowel, Spastic Colon, Ulcerative Colitis)
....Collagen Disease
....Congenital Heart Defects
....Conjunctivitis (See Eye Disorders)
....COPD (See Emphysema)
....Crohn's Disease
....Cystic Fibrosis
....Cystitis (Bladder Infection)
....Cystocele, Rectocele, Urethrocele, Uterine Prolapse
....D and C
....Deafness
....Deep Vein Thrombosis
....Deformities
....Depression (See Psychoneuroses)
....Dermatomysitis (See Collagen Disease)
....Detached Retina (See Eye Disorders)
....Deviated Nasal Septum
....Diabetes Mellitus/Pre Diabetes
....Disc Disease (See Back Disorders)
....Dislocation or Muscle Ligament or Soft Tissue Injuries of a Joint
Page 47 of 140
....Disseminated Lupus Erythematosis (See Collagen Disease)
....Diverticulosis and Diverticulitis
....Dizziness (See Syncope)
....Down's Syndrome
....Drug Abuse or Addiction
....DUI
....Dyslexia (See Attention Deficit Disorder)
....Dyspepsia (See Gastritis)
....Ear Infection (See Otitis Media)
....Emphysema, Chronic Obstructive Pulmonary Disease (COPD)
....Encephalitis
....Endocarditis
....Endometriosis
....Epilepsy
....Epstein-Barr Disease or Syndrome (See Mononucleosis)
....Esophageal Reflux (GERD)
....Eye Disorders
....Factor V or VIII Deficiencies (See Hemophilia)
....Febrile Seizure
....Fibrocystic Breast Disease
....Fibroid Tumor of the Uterus
....Fibromyalgia, Polyarthhralgia, Polymyositis, Fibromyositis
....Fixation Device
....Fracture
....Gallbladder (Cholecystitis, Gallstones)
....Ganglion Cyst
....Gastric Bypass, Stomach Stapling or Gastric Wrapping
....Gastritis, Dyspepsia, Indigestion, Nervous Stomach
....Gastrointestinal Hemorrhage
....GERD (See Esophageal Reflux)
....Gilbert's Disease
....Glaucoma (See Eye Disorders)
....Gout
....Growth Hormones
....H-Pylori
....Hay Fever
....Headache (See Migraine)
....Heart Conditions and Disorders
....Heart Valve Replacements or Pacemakers
....Heartbeat Irregularity
....Height and Weight
Page 48 of 140
....Hematuria
....Hemochromatosis
....Hemophilia or Von Willebrand's Disease, Factor V or Factor VIII Deficiencies
....Hemorrhoids
....Hepatitis (Normal Liver Function Required)
....Hernia
....Herpes (Simplex 1, Simplex II)
....Hip Disorders (See Dislocation or Muscle or Ligament or Soft Tissue Injury
....HIV Postive
....Hodgkins Disease
....Hydrocele
....Hydrocephalus
....Hyperparathyroidism
....Hypertension (Elevated Blood Pressure)
....Hyperthyroidism (See Thyroid Gland Disorders)
....Hypertrophy (See Heart Conditions and Disorders)
....Hyperuricemia - no symptoms of gout
....Hypoglycemia
....Hypothyroidism (See Thyroid Gland Disorders)
....Hysterectomy
....Ileitis, Regional Ileitis, Regional Enteritis (See Colitis-Ulcerative)
....Indigestion (See Gastritis)
....Infertility
....Jaundice
....Kawasaki Syndrome
....Kidney Infection (See Nephritis)
....Kidney Stone (See Renal or Urinary Calculus or Stone)
....Knee Disorders (See Dislocation or Muscle or Ligament and Soft Tissue Injuries of a Joint)
....Lab Tests (See Abnormal Laboratory Results)
....Labyrinthitis
....Leukemia
....Lipids (Cholesterol and Triglycerides), Hyperlipidemia
....Liver Disorders
....Lou Gehrig's Disease
....Lupus Erythematous (See Collagen Disease)
....Lymes Disease
....Macular Degeneration or Best's Disease
....Malignant Tumors
....Marfan's Syndrome
....Menieres Disease or Syndrome
....Meningitis or Cerebrospinal Meningitis
Page 49 of 140
....Menstrual Abnormalities
....Mental Disability
....Migraine Headache
....Mitral Valve Prolapse (Barlow Syndrome)
....Mononucleosis
....Multiple Sclerosis
....Murmur (Heart)
....Muscular Dystrophy
....Myasthenia Gravis
....Nephrectomy
....Nephritis (Kidney Infection)
....Nervous Stomach (See Gastritis)
....Organ Transplant
....Osteoporosis
....Otitis Media
....Ovarian Cysts (Benign)
....Pacemaker of the Heart
....Pancreatic Disorders
....Paralysis
....Parkinson's Disease
....Pericarditis
....Peripheral Vascular Disease, Arteriosclerosis Obliterans, Thromboangiitis Obliterans, Buerger's Disease
....Phlebitis and Thrombophlebitis
....Pilonidal Cyst or Sinus
....Pleurisy (Dry)
....Pneumonia (Viral)
....Pneumothorax
....Polyarteritis (See Collagen Disease)
....Polyarthralgia / Polymyositis (See Fibromyalgia)
....Polyarthritis (See Arthritis, Osteoarthritis)
....Polycystic Kidney Disease
....Polycythemia
....Polymyositis (See Fibromyalgia)
....Polyps and Papilloma
....Pregnancy
....Premature Infants
....Proctitis
....Prostate Disorders
....Prostatectomy (TURP)
....Prosthesis
....Psoriatic Arthritis (See Arthritis, Rheumatoid Arthritis)
Page 50 of 140
....Psychoneuroses
....Psychotic Disorders
....Ptosis
....Pulmonary Embolism or Infarction
....Pyelitis
....Raynaud's Disease or Syndrome
....Rectal Abscess
....Rectal Polyps (See Polyps and Papilloma)
....Rectal Stricture / Prolapse
....Rectocele (See Cystocele, Rectocele, Urethrocele, Uterine Prolapse)
....Renal or Urinary Calculus or Stone
....Restless Leg Syndrome (RLS)
....Scleroderma (See Collagen Disease)
....Scoliosis (See Back and Spinal Column Disorders)
....Seizures (See Epilepsy)
....Sexually Transmitted Diseases
....Shingles
....Silicosis, Asbestosis
....Sinusitis
....Sjogren's or Sicca Syndrome (See Collagen Disease)
....Sleep Apnea
....Spina Bifida
....Spina Bifida Occulta
....Splenectomy
....Strabismus (See Eye Disorders)
....Stroke (See Cerebral Hemorrhage)
....Syncope, Vertigo, Dizziness
....Systemic Lupus Erythematosus (SLE) - (See Collagen Disease)
....Tabes Dorsalis (Locomotor Ataxia)
....Temporomandibular Joint Dysfunction (TMJ)
....Thrombocytopenia or Thrombocytosis
....Thyroid Gland Disorders
....Tonsillitis and / or Adenoiditis
....Tourette's Syndrome
....Transient Ischemic Attack (TIA) - (See Cererbral Hemorrhage)
....Transplants (See Organ Transplant)
....Tremors
....Triglycerides (See Lipids)
....Tuberculosis (TB) Pulmonary
....Tumor (Benign Tumor)
....Turner's Syndrome
Page 51 of 140
....Ulcer (Peptic or Duodenal)
....Unacceptable Medications
....Ureteral or Urethral Stricture
....Uretheritis or Urethritis
....Urethrocele (See Cystocele, Rectocele, Urethrocele, Unterine Prolapse)
....Urinary Tract Infections
....Uterine Prolapse (See Cystocele, Rectocele, Urethrocele, Uterine Prolapse)
....Vaginitis
....Varicocele
....Varicose Veins
....Vertigo (See Syncope, Vertigo, Dizziness)
....Warts (Venereal or Rectal) - (See Sexually Transmitted Diseases)
....Weight (see Height and Weight Table)
....Wolff Parkinson White Phenomenon (Electrocardiogram Change)
Page 52 of 140
Plan Groupings
Grouping Plan Names
A BlueCare
B ***Blue Select Plans 105, 113, 116, 117, 205, 213, 0205 [operational
counties],, ***BlueChoice Plans 1 & 2 (all deductibles),,
***BlueOptions PEP GEN III Plans 503, 504, 505, 510, 511, 512,
513, 595, 596, 597,598, 620, 621, 622, 623, 624, 625, 640, 641,
642, 643, 660, 661, 662,, ***BlueOptions Plans 3, 4, 5, 10, 11, 12,
13, 16, 17, 30, 31, 32, 33, 36, 37, 38, 39, 40, 41, 95, 96, 97, 98, 514,
515, 010, 0504, 0505, 0511, 0598, 0622, 0623, 0640, 0641,,
***Dimension IV (all deductibles)
C ***Blue Select Plan 152 [operational counties], ***BlueOptions PEP
GEN III Plans 626, 627, 663, ***BlueOptions Plans 34, 35, 50, 51,
530, 531, 532
D ***BlueOptions PEP Hospital/Surgical 570, 571, 572, 573,
***BlueOptions Plans 70, 71, 72, 73, ***BlueOptions Value Plans
700, 704,, ***BlueSelect Plans 225, 229, ***Essential Network
Hospital/Surgical, ***Essential Traditional Hospital/Surgical, ***Miami
Dade Blue Plan 1, 01
E ***Blue Select Plan 181 [operational counties], ***BlueOptions 81,
82, ***My Basic Plans 581, 582
Page 53 of 140
Abnormal Glucose
Description A B C D E
Not diagnosed as Diabetic, Glucose intolerance, hyperglycemia or metabolic IC IC IC IC IC
syndrome - need subsequent normal 2-hour glucose tolerance test (GTT) and
physician's assessment
Under Age 19
Not diagnosed as Diabetic, Glucose intolerance, hyperglycemia or metabolic IC IC IC IC IC
syndrome - need subsequent normal 2-hour glucose tolerance test (GTT) and
physician's assessment
SEE ALSO LINKS
Diabetes Mellitus/Pre Diabetes
Hypoglycemia
Unacceptable Medications
Underwriting Questions-Additional Medical Questions-Endocrine System
Last Revision Date: 9/27/2010 1:02:25 PM
Description A B C D E
No diagnosis made DEC DEC DEC DEC DEC
For reconsideration, need physical assessment with diagnosis and UFC UFC UFC UFC UFC
Subsequent normal lab results
Cholesterol or Triglycerides (see LIPIDS)
Under Age 19
No diagnosis made MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
For reconsideration, need physical assessment with diagnosis and UFC UFC UFC UFC UFC
Subsequent normal lab results
Cholesterol or Triglycerides (see LIPIDS)
SEE ALSO LINKS
Lipids (Cholesterol and Triglycerides), Hyperlipidemia
Last Revision Date: 9/27/2010 1:14:22 PM
Abnormal Pap
Description A B C D E
All treatment and testing completed, with subsequent normal PAP (depending IC IC IC IC IC
on the severity of results, other testing and a second normal pap may be
required; and an exclusion rider may be imposed)
Under Age 19
All treatment and testing completed, with subsequent normal PAP (depending IC IC IC IC IC
on the severity of results, other testing and a second normal pap may be
required; and an exclusion rider may be imposed)
SEE ALSO LINKS
Cervicitis
Sexually Transmitted Diseases
Last Revision Date: 9/27/2010 1:16:04 PM
Page 54 of 140
Abscess (Does bot apply to MRSA)
Description A B C D E
Skin or subcutaneous tissue, complete recovery STD STD STD STD STD
Others IC IC IC IC IC
Under Age 19
Skin or subcutaneous tissue, complete recovery STD STD STD STD STD
Others IC IC IC IC IC
Acne
Description A B C D E
Mild to Moderate STD STD STD STD STD
Severe IC IC IC IC IC
Currently on, or within 3 months of discontinuance of Rx Accutane DEC DEC DEC DEC DEC
Under Age 19
Mild to Moderate STD STD STD STD STD
Severe IC IC IC IC IC
Currently on, or within 3 months of discontinuance of Rx Accutane MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Unacceptable Medications
Last Revision Date: 9/29/2010 10:25:27 AM
Description A B C D E
All cases DEC DEC DEC DEC DEC
Exposure - close contact, living in the same house with a person who is HIV IC IC IC IC IC
positive requires two current negative HIV test results; six months apart, for
consideration
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Exposure - close contact, living in the same house with a person who is HIV IC IC IC IC IC
positive requires two current negative HIV test results; six months apart, for
consideration
SEE ALSO LINKS
HIV Postive
Last Revision Date: 9/27/2010 1:16:10 PM
Adenomas
Description A B C D E
Please provide location IC IC IC IC IC
Under Age 19
Please provide location IC IC IC IC IC
Page 55 of 140
Adenomas continued...
SEE ALSO LINKS
Malignant Tumors
Tumor (Benign Tumor)
Underwriting Questions-Additional Medical Questions-Tumor
Last Revision Date: 9/27/2010 1:16:10 PM
Adhesions
Description A B C D E
Present DEC R R R STD
Under Age 19
Present MAX MAX MAX MAX STD
RATING RATING RATING RATING
Operated within 5 years 100% 100% 100% STD STD
Description A B C D E
Hypofunction Acute (After 1 year) IC IC IC IC IC
Hyperfunction – Present or within 1 year of surgery DEC DEC DEC DEC DEC
Under Age 19
Hypofunction Acute (After 1 year) IC IC IC IC IC
Description A B C D E
(More favorable cases with active involvement in AA) Within 5 years of reform DEC DEC DEC DEC DEC
6 to 10 years IC IC IC IC IC
Page 56 of 140
Allergies
Please state the type of reaction and treatment required. Also indicate if there is any history of Asthma.
Description A B C D E
Currently receiving allergy injections STD STD STD STD STD
Others IC IC IC IC IC
Under Age 19
Currently receiving allergy injections STD STD STD STD STD
Others IC IC IC IC IC
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Underwriting Questions-Additional Medical Questions-Brain and Nervous System
Last Revision Date: 9/27/2010 1:16:21 PM
Amputation
Description A B C D E
Other extremities after 12 months and complete recovery due to trauma – DEC R R R STD
Extremities
Due to trauma – Thumb, Fingers, Toes, Fully recovered STD STD STD STD STD
Under Age 19
Other extremities after 12 months and complete recovery due to trauma – MAX MAX MAX MAX STD
RATING RATING RATING RATING
Extremities
Due to trauma – Thumb, Fingers, Toes, Fully recovered STD STD STD STD STD
Page 57 of 140
Anal Fissure or Fistula
Description A B C D E
Operated, complete recovery STD STD STD STD STD
Under Age 19
Operated, complete recovery STD STD STD STD STD
Anemia
Specify type of anemia and a CBC must be available within the past 12 months
Description A B C D E
Aplastic or Hypoplastic DEC DEC DEC DEC DEC
Minor IC IC IC IC IC
Others IC IC IC IC IC
Under Age 19
Aplastic or Hypoplastic MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Sickle Cell MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Sickle Cell Trait IC IC IC IC IC
Aneurysm
Page 58 of 140
Aneurysm continued...
Description A B C D E
Abdominal Aorta – present or history DEC DEC DEC DEC DEC
Others Due to injury, present or within 2 years DEC DEC DEC DEC DEC
Due to disease or with circulatory problems DEC DEC DEC DEC DEC
Under Age 19
Abdominal Aorta – present or history MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Brain/Intracranial (see CEREBRAL HEMORRHAGE)
Heart Aortic MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Others Due to injury, present or within 2 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 2 years, fully recovered, no circulatory problems IC IC IC IC STD
Due to disease or with circulatory problems MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Cerebral Hemorrage (Stroke), Embolism, thrombosis, Transient Ischemic Attack (TIA)
Underwriting Questions-Additional Medical Questions-Cardiovascular System
Last Revision Date: 9/27/2010 1:16:22 PM
Anorexia Nervosa
Description A B C D E
Complete recovery within 5 years DEC DEC DEC DEC DEC
Under Age 19
Complete recovery within 5 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 5 years IC IC IC IC STD
Appendicitis
Page 59 of 140
Appendicitis continued...
Description A B C D E
Operated, complete recovery STD STD STD STD STD
Under Age 19
Operated, complete recovery STD STD STD STD STD
Description A B C D E
Present or history DEC DEC DEC DEC DEC
Under Age 19
Present or history MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Cerebral Hemorrage (Stroke), Embolism, thrombosis, Transient Ischemic Attack (TIA)
Lipids (Cholesterol and Triglycerides), Hyperlipidemia
Underwriting Questions-Additional Medical Questions-Cardiovascular System
Last Revision Date: 9/27/2010 1:16:22 PM
Description A B C D E
Present DEC DEC DEC DEC DEC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Operated (please state the location of AVM) IC IC IC IC IC
Page 60 of 140
Arthritis (Juvenile, Still's Disease, Osteoarthritis, Rheumatoid Arthritis, Psoriatic Arthritis) continued...
Description A B C D E
Juvenile Rheumatoid Arthritis / Still’s Disease
History or Present DEC DEC DEC DEC DEC
Osteoarthritis
Spine or hip or knee involvement, asymptomatic or Incidental findings STD STD STD STD STD
Symptomatic DEC R R R R
No spine, hip, or knee involvement mild – no treatment or medication STD STD STD STD STD
Under Age 19
Juvenile Rheumatoid Arthritis / Still’s Disease
History or Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Osteoarthritis
Spine or hip or knee involvement, asymptomatic or Incidental findings STD STD STD STD STD
Ascites
Description A B C D E
Present or history DEC DEC DEC DEC DEC
Under Age 19
Present or history MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:23 PM
Asperger's Syndrome
Description A B C D E
Present or history, generally DEC DEC DEC DEC DEC
Under Age 19
Present or history, generally MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Autism
Last Revision Date: 9/27/2010 1:16:23 PM
Page 61 of 140
Asthma
Description A B C D E
Mild, less than 2 physician visits per year, no hospitalization, no emergency IC IC IC STD STD
room visits, no steroid treatment, no nebulizer, non-smoker
Severe any hospitalization within 2 years or recurrent emergency room visits DEC DEC DEC DEC DEC
or currently smoking
Others within 4 years of last attack IC IC IC STD STD
Under Age 19
Mild, less than 2 physician visits per year, no hospitalization, no emergency IC IC IC STD STD
room visits, no steroid treatment, no nebulizer, non-smoker
Severe any hospitalization within 2 years or recurrent emergency room visits MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
or currently smoking
Others within 4 years of last attack IC IC IC IC STD
Description A B C D E
Not participating in cognitive or behavioral modification at school, no STD STD STD STD STD
counseling (psychiatric or psychological), with or without medication
Under Psychiatric or Psychological treatment or participating in cognitive or DEC R R STD STD
behavioral modification at school, mild
More severe or hospitalization DEC DEC DEC DEC DEC
Under Age 19
Not participating in cognitive or behavioral modification at school, no STD STD STD STD STD
counseling (psychiatric or psychological), with or without medication
Under Psychiatric or Psychological treatment or participating in cognitive or MAX 50% 50% STD STD
RATING
behavioral modification at school, mild
More severe or hospitalization MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/29/2010 10:35:06 AM
Autism
Description A B C D E
Present DEC DEC DEC DEC DEC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Asperger's Syndrome
Last Revision Date: 9/27/2010 1:16:23 PM
Page 62 of 140
Autoimmune Disease
Description A B C D E
Present DEC DEC DEC DEC DEC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Acquired Immune Deficiency Syndrome (AIDS) or A. R. C.
HIV Postive
Last Revision Date: 9/27/2010 1:16:24 PM
Consideration will be given as to how the injury/ disorder occurred, the area of the spine involved, duration of the disorder,
treatment received, and degree of recovery.
Page 63 of 140
Back and Spinal Column Disorders continued...
Description A B C D E
Sprain or strain of the back
Single episode, complete recovery within 6 weeks, non-disabling STD STD STD STD STD
Recurrent episodes within 3 years of recovery from last attack DEC R R R STD
After 3 years of complete recovery with no residuals STD STD STD STD STD
Others IC IC IC IC IC
Sciatica
Present or within 2 years of last symptoms DEC R R R R
Under Age 19
Sprain or strain of the back
Single episode, complete recovery within 6 weeks, non-disabling STD STD STD STD STD
Single episode othersWithin 2 years of recovery 100% 100% 100% STD STD
Recurrent episodes within 3 years of recovery from last attack MAX MAX MAX MAX STD
RATING RATING RATING RATING
After 3 years STD STD STD STD STD
Bell's Palsy
Page 64 of 140
Bell's Palsy continued...
Description A B C D E
Complete recovery, single attack STD STD STD STD STD
Under Age 19
Complete recovery, single attack STD STD STD STD STD
Description A B C D E
Mild to moderate (no urinary retention) STD STD STD STD STD
Under Age 19
Mild to moderate (no urinary retention) STD STD STD STD STD
All others IC IC IC IC IC
Description A B C D E
Present DEC DEC DEC DEC DEC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:25 PM
Page 65 of 140
Blood Pressure (Elevated-See Hypertension)
Description A B C D E
Present or within 8 years of surgery DEC DEC DEC DEC DEC
Others IC IC IC IC STD
Under Age 19
Present or within 8 years of surgery MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Others IC IC IC IC STD
Breast
Description A B C D E
Abnormal mammogram with recommended follow-up not completed DEC DEC DEC DEC DEC
Under Age 19
Abnormal mammogram with recommended follow-up not completed MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Adenoma, Cystadenoma, and Fibroadenoma
Present (further work-up needed to evaluate) MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Present (no surgery or work-up contemplated) 100% 100% 100% 100% STD
Page 66 of 140
Breast continued...
Malignant Tumors
Tumor (Benign Tumor)
Underwriting Questions-Additional Medical Questions-Tumor
Last Revision Date: 9/29/2010 1:07:33 PM
Bronchitis
Description A B C D E
Acute attacks (not more than two), complete recovery STD STD STD STD STD
Chronic or recurrent with smoking history or hospitalization within 2 years of DEC DEC DEC DEC DEC
last attack
2nd -5th years since last attack DEC R R R R
Under Age 19
Acute attacks (not more than two), complete recovery STD STD STD STD STD
Chronic or recurrent, no hospitalization & non-smoker within 1 years of last 100% 100% 100% 100% 100%
attack
After 1 year STD STD STD STD STD
Chronic or recurrent with smoking history or hospitalization within 2 years of MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
last attack
2nd -5th years since last attack 100% 100% 100% 100% 100%
Bulimia
Description A B C D E
Within 5 years DEC DEC DEC DEC DEC
Under Age 19
Within 5 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Complete recovery after 5 years STD STD STD STD STD
Page 67 of 140
Bulimia continued...
Anorexia Nervosa
Psychoneuroses
Last Revision Date: 9/27/2010 1:16:26 PM
Description A B C D E
A variation from the normal rhythm of the heartbeat. Includes tachycardia, IC IC IC IC IC
bradycardia, fibrillation, and premature beats. All cases.
Under Age 19
A variation from the normal rhythm of the heartbeat. Includes tachycardia, IC IC IC IC IC
bradycardia, fibrillation, and premature beats. All cases.
SEE ALSO LINKS
Congenital Heart Defects
Heart Conditions and Disorders
Underwriting Questions-Additional Medical Questions-Cardiovascular System
Last Revision Date: 9/27/2010 1:16:26 PM
Carotid Bruit
Description A B C D E
Present Generally DEC DEC DEC DEC DEC
Under Age 19
Present Generally MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
With favorable carotid Doppler or ultrasound (no symptoms or medication) IC IC IC IC IC
Page 68 of 140
Carpal Tunnel Syndrome
Description A B C D E
Present, unilateral or bilateral (indicate which wrist) DEC R STD STD STD
Under Age 19
Present, unilateral or bilateral (indicate which wrist) 100% 100% STD 100% STD
Description A B C D E
No unconsciousness STD STD STD STD STD
Under Age 19
No unconsciousness STD STD STD STD STD
Description A B C D E
Present or history DEC DEC DEC DEC DEC
Under Age 19
Present or history MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Aneurysm
Cerebral Concussion (No Skull Fracture, No Operation)
Underwriting Questions-Additional Medical Questions-Cardiovascular System
Last Revision Date: 9/27/2010 1:16:26 PM
Page 69 of 140
Cerebral Palsy
Description A B C D E
Over age 20 mild to moderate, normal mentality, self supporting DEC R R STD STD
Cervicitis
Description A B C D E
Single, acute episode, complete recovery STD STD STD STD STD
Multiple recurrent episodes, complete recoveryWithin 2 years of last attack DEC R STD STD STD
Under Age 19
Single, acute episode, complete recovery STD STD STD STD STD
Multiple recurrent episodes, complete recoveryWithin 2 years of last attack 100% 100% STD STD STD
Cesarean Section
Description A B C D E
History within 5 years DEC SRRI SRRI SRRI STD
Under Age 19
History within 5 years SRRI SRRI SRRI SRRI STD
Page 70 of 140
Cholesterol (See Lipids)
Chronic Fatique
Description A B C D E
Within 2 years of full recovery DEC DEC DEC SRRII SRRII
After 2 years through 5th year of full recovery SRIV SRRII SRRI STD STD
Under Age 19
Within 2 years of full recovery MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 2 years through 5th year of full recovery SRIV SRRII SRRI STD STD
Cirrhosis of Liver
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Alcoholism / Alcohol Abuse
DUI
Liver Disorders
Last Revision Date: 9/27/2010 1:16:27 PM
Page 71 of 140
Cleft Palate or Cleft Lip continued...
Description A B C D E
Age 19 and Over
Surgery planned or anticipated IC IC IC IC IC
Under Age 19
Present or within 1 year of surgical correction MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 1 year, full recovery STD STD STD STD STD
Last Revision Date: 9/29/2010 10:47:25 AM
Clubfoot
Description A B C D E
Present DEC R R R R
History, deformity corrected, no indication of surgery STD STD STD STD STD
Under Age 19
Present 100% 100% 100% 100% 100%
History, deformity corrected, no indication of surgery STD STD STD STD STD
Description A B C D E
Spastic Colitis, Irritable Bowel Syndrome, Irritable Colon, Spastic Colon
Single attack, complete recovery STD STD STD STD STD
Recurrent or chronic, complete recovery-within 5 years MAX MAX MAX MAX STD
RATING RATING RATING RATING
After 5 years STD STD STD STD STD
Operated-All cases IC IC IC IC IC
Page 72 of 140
Colitis (Irritable Bowel, Spastic Colon, Ulcerative Colitis) continued...
Underwriting Questions-Additional Medical Questions-Digestive System
Last Revision Date: 9/29/2010 10:49:01 AM
Collagen Disease
Description A B C D E
Dermatomyositis DEC DEC DEC DEC DEC
Scleroderma or Crest Syndrome diffuse or widespread DEC DEC DEC DEC DEC
Other IC IC IC IC IC
Under Age 19
Dermatomyositis MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Lupus Erythematosis MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Disseminated or Systemic MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Discoid, well controlled, no complications within 2 years MAX 100% 100% STD STD
RATING
After 2 years STD STD STD STD STD
Page 73 of 140
Congenital Heart Defects continued...
Description A B C D E
Patent Ductus Arterious, Pulmonary Stenosis, Aortic Stenosis, Atrial
Septal Defect andPatent Foramen Ovale
Operated, fully recovered, no residual murmur within 3 years DEC DEC DEC DEC DEC
Under Age 19
Patent Ductus Arterious, Pulmonary Stenosis, Aortic Stenosis, Atrial
Septal Defect andPatent Foramen Ovale
Operated, fully recovered, no residual murmur within 3 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 3 years IC IC IC IC STD
Page 74 of 140
COPD (See Emphysema)
Crohn's Disease
Description A B C D E
Present or within 7 years of recovery or on medication DEC DEC DEC DEC DEC
Under Age 19
Present or within 7 years of recovery or on medication MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
8th – 10th year MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 10 years STD STD STD STD STD
Cystic Fibrosis
Description A B C D E
Present DEC DEC DEC DEC DEC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:29 PM
Description A B C D E
Acute attacks (no more than 2) complete recovery STD STD STD STD STD
Chronic or more than 2 attacks Within 2 years of recovery from last attack DEC R STD STD STD
Under Age 19
Acute attacks (no more than 2) complete recovery STD STD STD STD STD
Chronic or more than 2 attacks Within 2 years of recovery from last attack MAX MAX STD STD STD
RATING RATING
After 2 years STD STD STD STD STD
Page 75 of 140
Cystocele, Rectocele, Urethrocele, Uterine Prolapse
Description A B C D E
Present IC IC IC IC IC
Under Age 19
Present IC IC IC IC IC
D and C
Deafness
Description A B C D E
Total Deafness, no implants STD STD STD STD STD
Under Age 19
Total Deafness, no implants STD STD STD STD STD
Description A B C D E
Present DEC DEC DEC DEC DEC
Single occurrence, after complete recovery, not on blood thinners STD STD STD STD STD
Others IC IC IC IC DEC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Single occurrence, after complete recovery, not on blood thinners STD STD STD STD STD
Others IC IC IC IC IC
Page 76 of 140
Deformities
Description A B C D E
Present or history DEC IC IC IC IC
Under Age 19
Present or history IC IC IC IC IC
Description A B C D E
Present, mild, no surgery recommended STD STD STD STD STD
Other DEC R R R R
Under Age 19
Present, mild, no surgery recommended STD STD STD STD STD
Page 77 of 140
Diabetes Mellitus/Pre Diabetes
Pre-Diabetes is defined as has a higher than normal blood glucose level, however, the glucose level is not high enough to
be diagnosed as diabetic. Additional terminology that may be used to describe an individual with Diabetes or Pre
Diabetes may include the following:
Description A B C D E
Diabetic DEC DEC DEC DEC DEC
Pre Diabetic IC IC IC IC IC
Under Age 19
Diabetic MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Pre Diabetic IC IC IC IC IC
Specify type of treatment, any fixation devices, and body part involved.
Page 78 of 140
Dislocation or Muscle Ligament or Soft Tissue Injuries of a Joint continued...
Description A B C D E
Non-weight bearing joint (shoulder, elbow, wrist, etc.)
Single Occurrence or operated fully recovered within 1 year. DEC R STD STD STD
Under Age 19
Non-weight bearing joint (shoulder, elbow, wrist, etc.)
Single Occurrence or operated fully recovered within 1 year. 100% 100% STD STD STD
Recurrent or chronic within 3 years, last occurrence MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 3 years STD STD STD STD STD
Page 79 of 140
Diverticulosis and Diverticulitis continued...
Description A B C D E
Diverticulosis
Asymptomatic STD STD STD STD STD
Operated IC IC IC IC IC
Under Age 19
Diverticulosis
Asymptomatic STD STD STD STD STD
Multiple attacks, Unoperated, complete recovery within 5 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 5 years STD STD STD STD STD
Operated IC IC IC IC IC
Down's Syndrome
Description A B C D E
Age 19 and over DEC R R STD STD
Under Age 19
Age 14 and under MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Age 15 and over MAX 100% 100% STD STD
RATING
SEE ALSO LINKS
Mental Disability
Last Revision Date: 10/5/2010 11:58:21 AM
Page 80 of 140
Drug Abuse or Addiction
Description A B C D E
Within 5 years of discontinuance DEC DEC DEC DEC DEC
6th through 10th year after discontinuance SRRII SRRII SRRII SRRII STD
DUI
Description A B C D E
Court charges pending, hospitalization/alcohol treatment/counseling required DEC DEC DEC DEC DEC
and not completed, or multiple violations within 5 years
Isolated, one-time incident with negative liver values STD STD STD STD STD
Under Age 19
Court charges pending, hospitalization/alcohol treatment/counseling required MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
and not completed, or multiple violations within 5 years
Isolated, one-time incident with negative liver values STD STD STD STD STD
Page 81 of 140
Emphysema, Chronic Obstructive Pulmonary Disease (COPD)
Description A B C D E
Mild, non-disabling, non smoker DEC R R STD STD
Under Age 19
Mild, non-disabling, non smoker MAX 100% 100% STD STD
RATING
Moderate or Severe or currently smoking MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Changes to an Existing Contract - Change in Smoking Status
Underwriting Questions-Additional Medical Questions-Repiratory System
Last Revision Date: 9/27/2010 1:16:32 PM
Encephalitis
Description A B C D E
Primary infectious, w/o residuals, within 2 years DEC DEC DEC DEC DEC
Secondary to mumps, measles, trauma, fully recovered STD STD STD STD STD
Under Age 19
Primary infectious, w/o residuals, within 2 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Secondary to mumps, measles, trauma, fully recovered STD STD STD STD STD
Last Revision Date: 9/27/2010 1:16:32 PM
Endocarditis
Description A B C D E
Within 2 years DEC DEC DEC DEC DEC
After 2 years IC IC IC IC IC
Under Age 19
Within 2 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 2 years IC IC IC IC IC
Endometriosis
Description A B C D E
Currently receiving Lupron injections DEC DEC DEC DEC DEC
Operated after 5 years without symptoms STD STD STD STD STD
Under Age 19
Currently receiving Lupron injections MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Unoperated or Operated within 5 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Operated after 5 years without symptoms STD STD STD STD STD
Page 82 of 140
Endometriosis continued...
Last Revision Date: 9/30/2010 12:29:37 PM
Epilepsy
Description A B C D E
Grand Mal, Jacksonion Epilepsy, Narcolepsy, or Nocturnal
Within 5 years since last seizure DEC DEC DEC DEC DEC
Under Age 19
Grand Mal, Jacksonion Epilepsy, Narcolepsy, or Nocturnal
Within 5 years since last seizure MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 5 years IC IC IC IC STD
Description A B C D E
Recent onset, and/or multiple medications DEC R R STD STD
Under Age 19
Recent onset, and/or multiple medications 100% 100% 100% STD STD
Page 83 of 140
Eye Disorders
Description A B C D E
Blindness
Due to disease UFC UFC UFC UFC UFC
Cataracts
Present, unilateral or bilateral (indicate which eye) DEC R R R R
Operated, one or both eyes within 1 year of recovery DEC R STD STD STD
Detached Retina
Due to injury – within 2 years DEC R STD STD STD
Strabismus
Present History of head injury as cause Within 2 years DEC DEC DEC DEC R
No History of head injury, Not congenital, within 5 years of onset DEC DEC DEC DEC DEC
Under Age 19
Blindness
Due to disease UFC UFC UFC UFC UFC
Cataracts
Present, unilateral or bilateral (indicate which eye) 100% 100% 100% 100% 100%
Operated, one or both eyes within 1 year of recovery 100% 100% STD STD STD
Detached Retina
Due to injury – within 2 years 100% 100% STD STD STD
Strabismus
Present History of head injury as cause Within 2 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 2 years IC IC IC IC STD
No History of head injury, Not congenital, within 5 years of onset MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Congenital, or Present 5 years or more ICMAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Operated STD STD STD STD STD
Page 84 of 140
Eye Disorders continued...
Last Revision Date: 9/29/2010 1:21:53 PM
Febrile Seizure
Description A B C D E
Age 19 and over IC IC IC IC IC
Under Age 19
Under age 5, single attack STD STD STD STD STD
Otherwise IC IC IC IC IC
Description A B C D E
Present or history IC IC IC IC IC
Under Age 19
Present or history IC IC IC IC IC
Description A B C D E
Unoperated IC IC IC IC IC
Under Age 19
Unoperated IC IC IC IC IC
Operated-myomectomy or other surgery – within 5 years 1005 100% 100% 100% STD
Page 85 of 140
Fibroid Tumor of the Uterus continued...
Underwriting Questions-Additional Medical Questions-Tumor
Last Revision Date: 9/30/2010 12:29:07 PM
Description A B C D E
Present, or on medication or within 2 years of full recovery DEC DEC DEC STD STD
Chronic or Recurrent within 5 years of full recovery DEC DEC DEC IC STD
Others IC IC IC IC STD
Under Age 19
Present, or on medication or within 2 years of full recovery MAX MAX MAX STD STD
RATING RATING RATING
Chronic or Recurrent within 5 years of full recovery MAX MAX MAX 50% STD
RATING RATING RATING
Others IC IC IC IC STD
Fixation Device
Description A B C D E
Present (indicate area involved) DEC R R R IC
Under Age 19
Present (indicate area involved) MAX MAX MAX MAX STD
RATING RATING RATING RATING
Removed, fully recovered STD STD STD STD STD
Fracture
Description A B C D E
Present DEC DEC DEC DEC DEC
Fracture involving one of the extremities complete recovery no internal fixation STD STD STD STD STD
device present
Complete recovery with internal fixation device present DEC R R R IC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Fracture involving one of the extremities complete recovery no internal fixation STD STD STD STD STD
device present
Complete recovery with internal fixation device present MAX MAX MAX MAX IC
RATING RATING RATING RATING
Others, including hip, skull, and spine MAX 100% 100% 100% 100%
RATING
Page 86 of 140
Fracture continued...
SEE ALSO LINKS
Dislocation or Muscle Ligament or Soft Tissue Injuries of a Joint
Fixation Device
Underwriting Questions-Additional Medical Questions-Musculoskeletal System
Last Revision Date: 9/29/2010 1:23:11 PM
Description A B C D E
Present or history without surgery DEC R R R R
Others IC IC IC IC IC
Under Age 19
Present or history without surgery MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Operated, (Cholecystectomy) fully recovered STD STD STD STD STD
Others IC IC IC IC IC
Last Revision Date: 9/30/2010 12:28:50 PM
Ganglion Cyst
Description A B C D E
Present or recurring Ic IC IC IC IC
Surgical or medical cure, complete recovery STD STD STD STD STD
Under Age 19
Present or recurring Ic IC IC IC IC
Surgical or medical cure, complete recovery STD STD STD STD STD
Last Revision Date: 9/30/2010 12:28:07 PM
Description A B C D E
Complete recovery with no complicationsWithin 5 years DEC DEC DEC DEC DEC
After 5 years IC IC IC IC IC
Under Age 19
Complete recovery with no complicationsWithin 5 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 5 years IC IC IC IC IC
These terms are often used loosely to cover a wide range of stomach and intestinal complaints.It is important to consider
the underlying cause of the symptoms experienced by the individual.
Page 87 of 140
Gastritis, Dyspepsia, Indigestion, Nervous Stomach continued...
Description A B C D E
Acute, single attack generally STD STD STD STD STD
Others IC IC IC IC STD
Under Age 19
Acute, single attack generally STD STD STD STD STD
Others IC IC IC IC STD
Gastrointestinal Hemorrhage
Description A B C D E
Cause known UFC UFC UFC UFC UFC
Under Age 19
Cause known UFC UFC UFC UFC UFC
Gilbert's Disease
Description A B C D E
With definite diagnosis by physician, all other liver values normal except STD STD STD STD STD
elevated bilirubin
Under Age 19
With definite diagnosis by physician, all other liver values normal except STD STD STD STD STD
elevated bilirubin
SEE ALSO LINKS
Jaundice
Liver Disorders
Last Revision Date: 9/27/2010 1:16:35 PM
Page 88 of 140
Glaucoma (See Eye Disorders) continued...
Last Revision Date: 1/1/2010 12:00:00 AM
Gout
Description A B C D E
No cardiovascular or renal involvement, and blood pressure must be under DEC DEC DEC DEC DEC
good controlSingle attack within 1 year
Single attack after 1 year IC IC IC IC STD
Under Age 19
No cardiovascular or renal involvement, and blood pressure must be under MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
good controlSingle attack within 1 year
Single attack after 1 year IC IC IC IC STD
Growth Hormones
Description A B C D E
Presently on growth hormones or within 1 year of discontinuance DEC DEC DEC DEC DEC
Under Age 19
Presently on growth hormones or within 1 year of discontinuance MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:36 PM
H-Pylori
Description A B C D E
Present or within 6 months of recovery, no ulcer present DEC R R STD STD
Under Age 19
Present or within 6 months of recovery, no ulcer present 100% 100% 100% STD STD
Hay Fever
Description A B C D E
Mild, seasonal, treated with over the counter drugs STD STD STD STD STD
Under Age 19
Mild, seasonal, treated with over the counter drugs STD STD STD STD STD
Page 89 of 140
Hay Fever continued...
SEE ALSO LINKS
Allergies
Last Revision Date: 9/27/2010 1:16:36 PM
Includes Angina Pectoris, Angioplasty, Coronary Occlusion, Coronary Insufficiency, Myocardial Infarction, (heart attack),
Coronary by-pass, Coronary Thrombosis, Ischemia, Cardiomyopathy, Hypertrophy.
Description A B C D E
Present or history DEC DEC DEC DEC DEC
Under Age 19
Present or history MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Arteriosclerosis (Hardening of the Arteries)
Carotid Bruit
Congenital Heart Defects
Heart Valve Replacements or Pacemakers
Heartbeat Irregularity
Murmur (Heart)
Pacemaker of the Heart
Underwriting Questions-Additional Medical Questions-Cardiovascular System
Last Revision Date: 9/27/2010 1:16:36 PM
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Congenital Heart Defects
Heart Conditions and Disorders
Heartbeat Irregularity
Last Revision Date: 9/27/2010 1:16:36 PM
Heartbeat Irregularity
Page 90 of 140
Heartbeat Irregularity continued...
Description A B C D E
Need firm diagnosis and date of last episode IC IC IC IC IC
Under Age 19
Need firm diagnosis and date of last episode IC IC IC IC IC
One of the most basic items in evaluating an individual’s insurability is to determine if the weight bears a satisfactory
relationship to the height. Disproportion between height and weight can result in a possible extra insurance hazard.
1. While one’s build alone would generally not be a basis for payment of health benefits, being overweight can be a
significant underwriting consideration.
o It increases the likelihood of developing degenerative cardiovascular-renal diseases, and increases difficulty in surgery,
and
o delays recovery of injuries to weight bearing bones, and thus complicates or prolongs a sickness or injury.
o It may also be an indication of other health problems.
2. An underweight individual may also be of significance. These individuals may be unable to gain weight due to:
o nervous problems
o chronic illnesses
o lack of proper nutrition; possibly due to excessive alcohol or drug use
Underweight individuals may have a poor resistance to respiratory infections and other acute illnesses.
Changes in weight of more than ten pounds can be of underwriting significance. Complete details regarding weight
changes within the 12-month period prior to application date is needed and should be provided on the application. Be sure
to include:
Any history of surgery for weight loss within the past 5 years will result in rejection of the applicant. For history of over 5
years ago individual consideration will be given.
Page 91 of 140
Height and Weight continued...
In using the Height and Weight Tables, use of accurate height and weight figures of the applicant and family members are
essential.
1. An applicant is not eligible for coverage if their height and weight exceeds the maximum limit on the Height and Weight
Table.
2. An applicant may be rated 25%, 50%, 75%, or 100% for their build.
3. If the height and weight appear reasonable as given by the applicant, record the figures as given.
4. If the figures given do not appear to be reasonable as stated by the applicant, the agent should send a separate note
along with the application indicating their impression as to any mis-statement.
5. An application should not be taken on persons whose weight is less than that referenced on the Height and Weight
table.
6. Any significant misstatement of an applicant’s build requiring a different underwriting action than quoted may result in
rejection of the entire application.
7. Fractions of less than one-half inch in height should be dropped when using the Height and Weight Tables. Fractions of
one-half or larger should be raised to the next higher inch.
A combination of overweight, with other health conditions such as high blood pressure and other cardiovascular risks are
of increased underwriting significance and could result in a higher rating or rejection.
SUPPLEMENTAL DOCUMENTATION
Height and Weight (Age 15 and Over) 09/23/10
Height and Weight (Ages 15 and Over) (archived 09/22/2010)
Child Build Chart - Ages 2-14
Hematuria
Description A B C D E
Cause known UFC UFC UFC UFC UFC
Cause unknown IC IC IC IC IC
Under Age 19
Cause known UFC UFC UFC UFC UFC
Cause unknown IC IC IC IC IC
Hemochromatosis
Page 92 of 140
Hemochromatosis continued...
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:37 PM
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:37 PM
Hemorrhoids
Description A B C D E
Operated, complete recovery STD STD STD STD STD
Present with symptoms or requiring treatment within one year DEC R STD STD STD
Under Age 19
Operated, complete recovery STD STD STD STD STD
Present with symptoms or requiring treatment within one year 100% 100% STD STD STD
Page 93 of 140
Hepatitis (Normal Liver Function Required) continued...
Description A B C D E
Hepatitis A; Single attack, complete recovery within 6 months DEC DEC DEC DEC DEC
epatitis B, Serum Hepatitis, or more than one attack (Hepatitis A or B) Within 2 DEC DEC DEC DEC DEC
years since last attack
During 3rd -5th years SRRII SRRII SRRII STD STD
During 6th & 7th years SRRI SRRI SRRI STD STD
Hepatitis C, Hepatitis D, Chronic Hepatitis, Autoimmune Hepatitis or Hepatitis DEC DEC DEC DEC DEC
carriers-Close contact with Hepatitis B or C requires a subsequent negative
hepatitis panel.
Under Age 19
Hepatitis A; Single attack, complete recovery within 6 months MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 6 months STD STD STD STD STD
epatitis B, Serum Hepatitis, or more than one attack (Hepatitis A or B) Within 2 MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
years since last attack
During 3rd -5th years SRRII SRRII SRRII STD STD
During 6th & 7th years SRRI SRRI SRRI STD STD
Hepatitis C, Hepatitis D, Chronic Hepatitis, Autoimmune Hepatitis or Hepatitis MAX MAX MAX MAX MAX
carriers-Close contact with Hepatitis B or C requires a subsequent negative RATING RATING RATING RATING RATING
hepatitis panel.
SEE ALSO LINKS
Liver Disorders
Last Revision Date: 9/27/2010 1:16:37 PM
Hernia
Description A B C D E
Unoperated and Operated (indicate type or location) IC IC IC IC IC
Under Age 19
Unoperated and Operated (indicate type or location) IC IC IC IC IC
Last Revision Date: 9/27/2010 1:16:37 PM
Description A B C D E
Simplex I (non-genital) STD STD STD STD STD
Simplex II (genital herpes)Diagnosed within 1 year and no current negative DEC DEC DEC DEC DEC
HIV
Within 1 year of diagnosis with negative HIV testing STD STD STD STD STD
Under Age 19
Simplex I (non-genital) STD STD STD STD STD
Simplex II (genital herpes)Diagnosed within 1 year and no current negative MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
HIV
Within 1 year of diagnosis with negative HIV testing STD STD STD STD STD
Page 94 of 140
Herpes (Simplex 1, Simplex II) continued...
Last Revision Date: 9/27/2010 1:16:37 PM
HIV Postive
Description A B C D E
All cases DEC DEC DEC DEC DEC
Exposure - close contact, living in the same house with a person who is HIV IC IC IC IC IC
positive requires two current negative HIV test results; six months apart, for
consideration
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Exposure - close contact, living in the same house with a person who is HIV IC IC IC IC IC
positive requires two current negative HIV test results; six months apart, for
consideration
SEE ALSO LINKS
Acquired Immune Deficiency Syndrome (AIDS) or A. R. C.
Autoimmune Disease
Last Revision Date: 9/27/2010 1:16:38 PM
Hodgkins Disease
Description A B C D E
Within 20 years of diagnosis DEC DEC DEC DEC DEC
Hydrocele
Description A B C D E
Present DEC R R R R
Under Age 19
Present 100% 100% 100% 100% 100%
Page 95 of 140
Hydrocephalus
Description A B C D E
Present or history DEC DEC DEC DEC DEC
Under Age 19
Present or history MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Underwriting Questions-Additional Medical Questions-Brain and Nervous System
Last Revision Date: 9/27/2010 1:16:38 PM
Hyperparathyroidism
Description A B C D E
Present DEC DEC DEC DEC DEC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Operated within 4 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 4 years IC IC IC IC STD
The following factors are important when considering individuals with hypertension: proper medical supervision, treatment,
actual blood pressure readings within the past 12 months, medication prescribed, and the applicant’s overall health
history. Also taken into consideration are cardiovascular risk factors such as current smoking status, build and lipids.
Not well controlled or hypertension with combinations of other health problems such as overweight, circulatory disorder, or
a combination of multiple cardiovascular risk factors or recent discontinuance of BP lowering medications without
subsequent BP readings or on 3 or more BP medications for control
Page 96 of 140
Hypertension (Elevated Blood Pressure) continued...
Description A B C D E
Diagnosed within 6 months DEC DEC DEC DEC DEC
Description A B C D E
Within 2 years SRRI SRRI SRRI SRRI STD
Under Age 19
Within 2 years SRRI SRRI SRRI SRRI STD
Hypoglycemia
Page 97 of 140
Hypoglycemia continued...
Description A B C D E
Cause known UFC UFC UFC UFC UFC
Cause unknown, within 2 years of recovery SRRII SRRII SRRI STD STD
Under Age 19
Cause known UFC UFC UFC UFC UFC
Cause unknown, within 2 years of recovery SRRII SRRII SRRI STD STD
Hysterectomy
Description A B C D E
All cases, advise reason for surgery UFC UFC UFC UFC UFC
Under Age 19
All cases, advise reason for surgery UFC UFC UFC UFC UFC
Page 98 of 140
Indigestion (See Gastritis) continued...
Last Revision Date: 1/1/2010 12:00:00 AM
Infertility
Description A B C D E
Currently undergoing testing, In-Vitro fertilization or using fertility drugs DEC DEC DEC DEC DEC
Discontinuance of testing or fertility drugs within one year DEC DEC DEC DEC DEC
Discontinuance of testing or fertility drugs after one year STD STD STD STD STD
Under Age 19
Currently undergoing testing, In-Vitro fertilization or using fertility drugs MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Discontinuance of testing or fertility drugs within one year MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Discontinuance of testing or fertility drugs after one year STD STD STD STD STD
Jaundice
Description A B C D E
Present DEC DEC DEC DEC DEC
Under Age 19
Newborn Jaundice after full recovery STD STD STD STD STD
Kawasaki Syndrome
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:39 PM
Page 99 of 140
Kidney Stone (See Renal or Urinary Calculus or Stone)
Knee Disorders (See Dislocation or Muscle or Ligament and Soft Tissue Injuries of a Joint)
Labyrinthitis
Description A B C D E
All cases IC IC IC IC STD
Under Age 19
All cases IC IC IC IC STD
Leukemia
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Malignant Tumors
Underwriting Questions-Additional Medical Questions-Tumor
Last Revision Date: 9/27/2010 1:16:39 PM
The following factors are important when considering individuals with lipids requiring treatment: proper medical
supervision, actual lipid readings, medication prescribed, and the applicant’s overall health history. Also, taken into
consideration are cardiovascular risk factors such as current smoking status, build and hypertension.
Not Well Controlled or lipids with combination of other health problems such as: overweight, circulatory disorders, a
Description A B C D E
Well Controlled (must have seen the doctor within the past 12 months for a IC IC IC IC IC
lipid evaluation including labs)
Not well controlled. (See descriptor above) DEC DEC DEC DEC DEC
Under Age 19
Well Controlled (must have seen the doctor within the past 12 months for a IC IC IC IC IC
lipid evaluation including labs)
Not well controlled. (See descriptor above) MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Height and Weight
Last Revision Date: 9/27/2010 1:16:40 PM
Liver Disorders
Description A B C D E
Abnormal lab values requires a subsequent normal repeat lab and a IC IC IC IC IC
physician’s assessment as to cause for prior abnormal labs
Cirrhosis DEC DEC DEC DEC DEC
Under Age 19
Abnormal lab values requires a subsequent normal repeat lab and a IC IC IC IC IC
physician’s assessment as to cause for prior abnormal labs
Cirrhosis MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Enlarged Liver UFC UFC UFC UFC UFC
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Underwriting Questions-Additional Medical Questions-Brain and Nervous System
Last Revision Date: 9/27/2010 1:16:40 PM
Description A B C D E
Present or with remaining residuals DEC DEC DEC DEC DEC
After full recovery and no residuals STD STD STD STD STD
Under Age 19
Present or with remaining residuals MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After full recovery and no residuals STD STD STD STD STD
Last Revision Date: 9/27/2010 1:16:40 PM
Description A B C D E
Involvement of the eyes only and secondary to aging DEC R R STD STD
Under Age 19
Involvement of the eyes only and secondary to aging 100% 100% 100% STD STD
Malignant Tumors
Each Cancer history must be carefully and individually evaluated on the basis of type, location, stage, and success of
treatment. Consideration can only be given for Stages I and II. Any lymph node involvement (Stage III) or metastasis
(Stage IV) will result in a permanent declination of coverage. The acceptance of any history of cancer presumes that the
recovery appears complete and the above dates are from the time of return to work (or resumption of normal duties), and
cessation of any treatment. An Attending Physician’s Statement and pathology report will be obtained by the Home Office.
If all factors are favorable and no metastasis, use the following list. This list only includes the more commonly
encountered malignant tumors. The classification guide for these tumors will be as follows:
Fibrosarcoma * * * * *
Giant Cell Sarcoma (except bone) DEC DEC DEC DEC DEC
Leiomyosarcoma * * * * *
Malignant Melanoma * * * * *
Appendix * * * * *
Bladder * * * * *
Bone * * * * *
Breast, Present or within 2 years of last treatment DEC DEC DEC DEC DEC
After 2 years and full recovery, with evaluation within 2 years of application IC IC IC IC IC
Cervix * * * * *
Cervix-Carcinoma-in-situ of cervix. Hysterectomy performed after recovery STD STD STD STD STD
within 3 years
Conization performed, or cured by radiation within 2 years DEC DEC DEC DEC DEC
Esophagus * * * * *
Eye * * * * *
Gallbladder * * * * *
Intestine * * * * *
Kidney * * * * *
Larynx * * * * *
Liver * * * * *
Lung, bronchi * * * * *
Ovary * * * * *
Pancreas * * * * *
Parotid * * * * *
Pharynx * * * * *
Prostate * * * * *
Stomach * * * * *
Testicle * * * * *
Thymus * * * * *
Thyroid * * * * *
Tongue * * * * *
Uterus * * * * *
Under Age 19
Cancer Schedule
Within 8 years of recovery MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
During 9th and 10th years MAX MAX MAX MAX STD
RATING RATING RATING RATING
After 10 years (generally) STD STD STD STD STD
Fibrosarcoma * * * * *
Giant Cell Sarcoma (except bone) MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Hodgkin’s Disease MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Leiomyosarcoma * * * * *
Appendix * * * * *
Bladder * * * * *
Bone * * * * *
Cervix * * * * *
Cervix-Carcinoma-in-situ of cervix. Hysterectomy performed after recovery STD STD STD STD STD
within 3 years
Conization performed, or cured by radiation within 2 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
During 3rd -5th years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 5 years STD STD STD STD STD
Esophagus * * * * *
Eye * * * * *
Gallbladder * * * * *
Intestine * * * * *
Larynx * * * * *
Liver * * * * *
Lung, bronchi * * * * *
Ovary * * * * *
Pancreas * * * * *
Parotid * * * * *
Pharynx * * * * *
Prostate * * * * *
Skin-Epithelioma, Basal Cell, One or two occurrences within 2 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 2 years STD STD STD STD STD
Three or more occurrences or recurrence at same site within 10 years MAX 100% 100% 100% 100%
RATING
Other types, including Squamous Cell Carcinoma * * * * *
Stomach * * * * *
Testicle * * * * *
Thymus * * * * *
Thyroid * * * * *
Tongue * * * * *
Uterus * * * * *
Marfan's Syndrome
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Congenital Heart Defects
Murmur (Heart)
Last Revision Date: 9/27/2010 1:16:40 PM
More than one attack – within 4 years of last attack DEC R R STD STD
More than one attack – after 4 full years of last attack STD STD STD STD STD
Under Age 19
Controlled, not associated with hearing lossSingle attack – within 2 years of MAX MAX MAX STD STD
RATING RATING RATING
attack
Single attack – after 2 years of attack STD STD STD STD STD
More than one attack – within 4 years of last attack MAX MAX MAX STD STD
RATING RATING RATING
More than one attack – after 4 full years of last attack STD STD STD STD STD
Description A B C D E
No residuals, complete recovery after 1 year STD STD STD STD STD
Residuals or with complications, or within 1 year DEC DEC DEC DEC DEC
Under Age 19
No residuals, complete recovery after 1 year STD STD STD STD STD
Residuals or with complications, or within 1 year MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Underwriting Questions-Additional Medical Questions-Brain and Nervous System
Last Revision Date: 9/27/2010 1:16:40 PM
Menstrual Abnormalities
Description A B C D E
Present DEC IC IC IC IC
Others IC IC IC IC IC
Under Age 19
Present MAX IC IC IC IC
RATING
Others IC IC IC IC IC
Description A B C D E
All cases IC IC IC IC IC
Under Age 19
All cases IC IC IC IC IC
Migraine Headache
This is generally a symptom rather than a disorder. It is important to investigate the cause, frequency, severity and
treatment.
Description A B C D E
Mild to moderate, occasional, few hours duration, not incapacitating SRRI SRRI SRRI STD STD
More severe, within 2 years of last attack SRRII SRRII SRRII STD STD
Under Age 19
Mild to moderate, occasional, few hours duration, not incapacitating SRRI SRRI SRRI STD STD
More severe, within 2 years of last attack SRRII SRRII SRRII STD STD
Description A B C D E
No symptoms, no medication STD STD STD STD STD
Myxomatosis/Myxomatous mitral valve found on Echo DEC DEC DEC DEC DEC
History of mitral valve repair or replacement DEC DEC DEC DEC DEC
Under Age 19
No symptoms, no medication STD STD STD STD STD
Mild symptoms and/or cardiac medication MAX MAX MAX MAX STD
RATING RATING RATING RATING
Myxomatosis/Myxomatous mitral valve found on Echo MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
History of mitral valve repair or replacement MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Congenital Heart Defects
Murmur (Heart)
Underwriting Questions-Additional Medical Questions-Cardiovascular System
Last Revision Date: 9/29/2010 1:27:18 PM
Description A B C D E
Present DEC DEC DEC DEC DEC
History – duration less than 4 months, full recovery, with subsequent normal STD STD STD STD STD
blood work
Others IC IC IC IC IC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
History – duration less than 4 months, full recovery, with subsequent normal STD STD STD STD STD
blood work
Others IC IC IC IC IC
Last Revision Date: 9/27/2010 1:16:42 PM
Multiple Sclerosis
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:42 PM
Murmur (Heart)
Description A B C D E
All cases IC IC IC IC IC
Under Age 19
All cases IC IC IC IC IC
Muscular Dystrophy
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:42 PM
Myasthenia Gravis
Description A B C D E
Present or history DEC DEC DEC DEC DEC
Under Age 19
Present or history MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Nephrectomy
Description A B C D E
Transplant donor, complete recovery STD STD STD STD STD
Under Age 19
Transplant donor, complete recovery STD STD STD STD STD
Description A B C D E
One attack (duration 2 months or less), no complications, no residuals within 2 DEC R R R R
years
After 2 years STD STD STD STD STD
Under Age 19
One attack (duration 2 months or less), no complications, no residuals within 2 100% 100% 100% 100% 100%
years
After 2 years STD STD STD STD STD
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Nephrectomy
Last Revision Date: 9/27/2010 1:16:42 PM
Osteoporosis
If taking medications, provide date of most recent bone scan and T-score.
Description A B C D E
Present, marked deformity, or severe or progressive on bone scan, or with DEC DEC DEC DEC DEC
symptoms
Others, mild to moderate; no symptoms IC IC IC IC IC
Under Age 19
Present, marked deformity, or severe or progressive on bone scan, or with MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
symptoms
Others, mild to moderate; no symptoms IC IC IC IC IC
Last Revision Date: 9/27/2010 1:16:43 PM
Otitis Media
Description A B C D E
Acute, less than 3 within 12 months, on recovery STD STD STD STD STD
Others, chronic or recurrent, including tympanic tube or button present, within DEC R R STD STD
2 years of last attack or surgery
After 2 years and no tubes present STD STD STD STD STD
Under Age 19
Acute, less than 3 within 12 months, on recovery STD STD STD STD STD
3 or more attacks within last 12 months 100% 100% 100% 100% 100%
After 2 years and no tubes present STD STD STD STD STD
Last Revision Date: 9/29/2010 1:41:49 PM
Polycystic Ovarian Disease (POD) treated with diabetic prescription DEC DEC DEC DEC DEC
Present DEC R R R R
Under Age 19
Cyst Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Operated, complete recovery STD STD STD STD STD
Polycystic Ovarian Disease (POD) treated with diabetic prescription MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Present 100% 100% 100% 100% 100%
Description A B C D E
Present DEC DEC DEC DEC DEC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Heart Conditions and Disorders
Heartbeat Irregularity
Last Revision Date: 9/27/2010 1:16:43 PM
Pancreatic Disorders
Description A B C D E
Alcohol related, chronic, or recurrent DEC DEC DEC DEC DEC
Non-alcohol related, Pancreatitis, acute attack, within 1 year DEC DEC DEC DEC DEC
All others IC IC IC IC IC
Under Age 19
Alcohol related, chronic, or recurrent MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Non-alcohol related, Pancreatitis, acute attack, within 1 year MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
All others IC IC IC IC IC
Paralysis
Description A B C D E
All cases IC IC IC IC IC
Under Age 19
All cases IC IC IC IC IC
Parkinson's Disease
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Tremors
Last Revision Date: 9/27/2010 1:16:43 PM
Pericarditis
Description A B C D E
Within 1 year DEC DEC DEC DEC DEC
After 1 year with normal EKG/negative Cardiology evaluation SRRI SRRI SRRI SRRI STD
Under Age 19
Within 1 year MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 1 year with normal EKG/negative Cardiology evaluation SRRI SRRI SRRI SRRI STD
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Arteriosclerosis (Hardening of the Arteries)
Deep Vein Thrombosis
Phlebitis and Thrombophlebitis
Varicose Veins
Last Revision Date: 9/27/2010 1:16:44 PM
With persisting edema or on blood thinner DEC DEC DEC DEC DEC
Under Age 19
No remaining edema, Single attack, complete recovery within 1 year MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 1 year STD STD STD STD STD
With persisting edema or on blood thinner MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Arteriosclerosis (Hardening of the Arteries)
Deep Vein Thrombosis
Peripheral Vascular Disease, Arteriosclerosis Obliterans, Thromboangiitis Obliterans, Buerger's Disease
Varicose Veins
Last Revision Date: 9/27/2010 1:16:44 PM
Description A B C D E
Present or treated by incision or drainage within 2 years DEC R IC IC IC
After 2 years or surgically excised, complete recovery STD STD STD STD STD
Under Age 19
Present or treated by incision or drainage within 2 years MAX MAX MAX IC IC
RATING RATING RATING
After 2 years or surgically excised, complete recovery STD STD STD STD STD
Pleurisy (Dry)
Description A B C D E
One attack, after recovery STD STD STD STD STD
More than 1 attack, after recovery - within 2 years DEC R R STD STD
Under Age 19
One attack, after recovery STD STD STD STD STD
More than 1 attack, after recovery - within 2 years 100% 100% 100% STD STD
Last Revision Date: 9/29/2010 1:29:39 PM
Description A B C D E
Single attack, within 3 months of complete recovery DEC DEC DEC DEC DEC
After 3 months of complete recovery – generally STD STD STD STD STD
Under Age 19
Single attack, within 3 months of complete recovery MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 3 months of complete recovery – generally STD STD STD STD STD
Pneumothorax
Description A B C D E
Traumatic, complete recovery STD STD STD STD STD
Spontaneous one attack, complete recovery STD STD STD STD STD
Two or more attacks, after recovery – within 3 years DEC R R STD STD
Under Age 19
Traumatic, complete recovery STD STD STD STD STD
Spontaneous one attack, complete recovery STD STD STD STD STD
Two or more attacks, after recovery – within 3 years 100% 100% 100% STD STD
Last Revision Date: 9/29/2010 1:30:32 PM
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Nephrectomy
Organ Transplant
Last Revision Date: 9/27/2010 1:16:45 PM
Polycythemia
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:45 PM
Description A B C D E
Non-cancerous, state location and number removed IC IC IC IC IC
Present-Gallbladder, colon/intestine, urinary bladder or urethral DEC DEC DEC DEC DEC
Other locations IC IC IC IC IC
Under Age 19
Non-cancerous, state location and number removed IC IC IC IC IC
Present-Gallbladder, colon/intestine, urinary bladder or urethral MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Other locations IC IC IC IC IC
An application may not be submitted on a pregnant applicant, pregnant spouse, expectantFather married or single, or a
pregnant dependent.
Description A B C D E
History-Normal pregnancy STD STD STD STD STD
Complicated pregnancy within 5 years: (state complication, i.e. tubal DEC DEC DEC DEC DEC
pregnancy, toxemia, miscarriage, etc.)
After 5 years IC IC IC IC IC
Under Age 19
History-Normal pregnancy STD STD STD STD STD
Complicated pregnancy within 5 years: (state complication, i.e. tubal MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
pregnancy, toxemia, miscarriage, etc.)
After 5 years IC IC IC IC IC
Premature Infants
Description A B C D E
Under 6 months of age or less than 5 pounds at birth, or requiring oxygen or MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
monitoring within the past 6 months
Others (over age 6 months) IC IC IC IC IC
Proctitis
Description A B C D E
Acute, single episode, fully recovered STD STD STD STD STD
Under Age 19
Acute, single episode, fully recovered STD STD STD STD STD
Prostate Disorders
Description A B C D E
Prostatitis, recovered, urinalysis normal acute or simple congestion STD STD STD STD STD
Under Age 19
Prostatitis, recovered, urinalysis normal acute or simple congestion STD STD STD STD STD
Chronic prostatitis, within 3 years of complete recovery 100% 100% 100% STD STD
Prostatectomy (TURP)
Description A B C D E
Complete recovery, benign pathology within 2 years DEC R R STD STD
Under Age 19
Complete recovery, benign pathology within 2 years 100% 100% 100% STD STD
Prosthesis
Description A B C D E
Present DEC R R R R
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Amputation
Last Revision Date: 9/29/2010 1:31:49 PM
Psychoneuroses
Most common classifications of Psychoneuroses include anxiety reaction, depressive reaction, nervous breakdown,
nervous exhaustion, hysteria, hyperventilation, and panic attacks.
Description A B C D E
Within 1 year IC IC IC IC IC
All others IC IC IC IC IC
Under Age 19
Within 1 year IC IC IC IC IC
All others IC IC IC IC IC
Psychotic Disorders
Description A B C D E
Bi-polar or Uni-polar disorder, manic depression, schizophrenics, etc. DEC DEC DEC DEC DEC
Under Age 19
Bi-polar or Uni-polar disorder, manic depression, schizophrenics, etc. MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Psychoneuroses
Last Revision Date: 9/27/2010 1:16:47 PM
Ptosis
Description A B C D E
Present DEC R R R R
Under Age 19
Present 100% 100% 100% 100% 100%
Description A B C D E
Cause unknown within 6 months of recovery DEC DEC DEC DEC DEC
After 6 months – not under treatment STD STD STD STD STD
After 6 months, continuing treatment with anti-coagulants or Inferior Vena DEC DEC DEC DEC DEC
Cava Filter present
Cause known UFC UFC UFC UFC UFC
Under Age 19
Cause unknown within 6 months of recovery MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 6 months – not under treatment STD STD STD STD STD
After 6 months, continuing treatment with anti-coagulants or Inferior Vena MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Cava Filter present
Cause known UFC UFC UFC UFC UFC
Pyelitis
Description A B C D E
Present DEC DEC DEC DEC DEC
Single acute attack within 1 year of recovery DEC R STD STD STD
2 to 4 attacks within 3 years of recovery from last attack DEC R STD STD STD
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Single acute attack within 1 year of recovery 100% 100% STD STD STD
2 to 4 attacks within 3 years of recovery from last attack 100% 100% STD STD STD
Others IC IC IC IC IC
Under Age 19
Within 1 year of diagnosis or last symptoms MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Others IC IC IC IC IC
Last Revision Date: 9/27/2010 1:16:47 PM
Rectal Abscess
Description A B C D E
Single episode, operated, full recovery STD STD STD STD STD
Under Age 19
Single episode, operated, full recovery STD STD STD STD STD
Description A B C D E
Unoperated DEC R R STD STD
Under Age 19
Unoperated 100% 100% 100% STD STD
Description A B C D E
Stone present- Unilateral DEC R R R R
Operated within 5 years (BP readings and urinalysis within 12 months DEC IC IC IC IC
required)
Operated after 5 years IC IC IC IC IC
Under Age 19
Stone present- Unilateral MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Bilateral MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Non-surgical removal, includes lithotripsy, spontaneous passage or 100% 100% 100% STD STD
cystoscopic manipulation 1 or 2 attacks within 2 years of last attack
After 2 years STD STD STD STD STD
More than 2 attacks within 5 years of last attack MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 5 years STD STD STD STD STD
Description A B C D E
Present or within 2 years with negative medical & neurological evaluation DEC R R STD STD
Without negative medical & neurological evaluation DEC DEC DEC DEC DEC
Under Age 19
Present or within 2 years with negative medical & neurological evaluation 100% 100% 100% STD STD
Without negative medical & neurological evaluation MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/29/2010 1:33:58 PM
Description A B C D E
Chlamydia, Condylomata, Condyloma, Koilocytosis, Genital Warts, DEC DEC DEC DEC DEC
Gonorrhea, Syphilis, Urethritis, etc.Currently under treatment
Human Papilloma Virus (HPV), Currently under treatment DEC DEC DEC DEC R
History – may require HIV testing and females must have a subsequent IC IC IC IC IC
normal PAP smear
Multiple conditions, present or within 3 years DEC DEC DEC DEC DEC
Under Age 19
Chlamydia, Condylomata, Condyloma, Koilocytosis, Genital Warts, MAX MAX MAX MAX MAX
Gonorrhea, Syphilis, Urethritis, etc.Currently under treatment RATING RATING RATING RATING RATING
Human Papilloma Virus (HPV), Currently under treatment MAX MAX MAX MAX 100%
RATING RATING RATING RATING
History – may require HIV testing and females must have a subsequent IC IC IC IC IC
normal PAP smear
Multiple conditions, present or within 3 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
SEE ALSO LINKS
Abnormal Pap
Cervicitis
Uretheritis or Urethritis
Last Revision Date: 9/27/2010 1:16:49 PM
Shingles
Under Age 19
Present MAX MAX MAX MAX 100%
RATING RATING RATING RATING
Single Attack, after recovery STD STD STD STD STD
Complicated or repeat attacks, within 3 years of recovery 100% 100% 100% STD STD
Silicosis, Asbestosis
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:49 PM
Sinusitis
Description A B C D E
Infrequent acute attacks, complete recovery STD STD STD STD STD
Under Age 19
Infrequent acute attacks, complete recovery STD STD STD STD STD
Sleep Apnea
Uncontrolled BP, Build requiring rating of 50% or greater, C-PAP non- DEC DEC DEC DEC DEC
compliance, surgery recommended, or discontinuance of C-PAP within 6
months
Surgery recommended, or within 6 months of discontinuance of C-PAP DEC DEC DEC DEC DEC
After surgery, no residuals, after 1 year STD STD STD STD STD
Under Age 19
Under age 2 MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Over Age 2 - less than age 19 IC IC IC IC IC
Spina Bifida
Description A B C D E
Present DEC DEC DEC DEC DEC
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Operated within 5 years 100% 100% 100% STD STD
Last Revision Date: 10/1/2010 8:23:56 AM
Description A B C D E
All cases IC IC IC IC STD
Under Age 19
All cases IC IC IC IC STD
Last Revision Date: 9/27/2010 1:16:50 PM
Splenectomy
Description A B C D E
Due to trauma, complete recovery STD STD STD STD STD
Under Age 19
Due to trauma, complete recovery STD STD STD STD STD
Description A B C D E
Cause unknown within 1 year DEC DEC DEC DEC DEC
Others IC IC IC IC IC
Under Age 19
Cause unknown within 1 year MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Others IC IC IC IC IC
Description A B C D E
All cases DEC DEC DEC DEC DEC
Under Age 19
All cases MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:56 PM
Description A B C D E
All cases IC IC IC IC IC
Under Age 19
All cases IC IC IC IC IC
Thrombocytopenia or Thrombocytosis
Description A B C D E
Cause unknown or Platelets not consistently normal for a minimum of 4 years DEC DEC DEC DEC DEC
Under Age 19
Cause unknown or Platelets not consistently normal for a minimum of 4 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Others UFC UFC UFC UFC UFC
Last Revision Date: 9/27/2010 1:16:55 PM
Description A B C D E
Hyperthyroid, Goiter, Graves Disease
Unoperated within 6 months DEC DEC DEC DEC DEC
Others DEC IC IC IC IC
Under Age 19
Hyperthyroid, Goiter, Graves Disease
Unoperated within 6 months MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 6 months, well controlled IC IC IC IC IC
Others MAX IC IC IC IC
RATING
Hypothyroid (without Goiter) IC IC IC IC IC
Thyroiditis (Hashimoto) Autoimmune Thyroiditis
Within 2 years of complete recovery MAX 100% STD STD STD
RATING
After 2 years STD STD STD STD STD
Tonsils enlarged or chronically infected, or 3 or more attacks within the past DEC R R R R
yr.
Others IC IC IC IC IC
Under Age 19
Operated, complete recovery STD STD STD STD STD
Tourette's Syndrome
Description A B C D E
Mild DEC R R STD STD
Under Age 19
Mild MAX 100% 100% STD STD
RATING
Otherwise MAX MAX MAX MAX 100%
RATING RATING RATING RATING
Last Revision Date: 9/27/2010 1:16:55 PM
Tremors
Description A B C D E
All cases UFC UFC UFC UFC UFC
Under Age 19
All cases UFC UFC UFC UFC UFC
Description A B C D E
Present or currently receiving INH therapy DEC DEC DEC DEC DEC
History-within 5 years of recovery (resumption of activities on a full-time basis) DEC R STD STD STD
Exposure- Close contact – living in the same house with a person with active DEC DEC DEC DEC DEC
TB within 1 year of exposure, without testing to rule out active disease
After 1 year and with negative tuberculin skin test after cessation of contact STD STD STD STD STD
Under Age 19
Present or currently receiving INH therapy MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
History-within 5 years of recovery (resumption of activities on a full-time basis) 100% 100% STD STD STD
Exposure- Close contact – living in the same house with a person with active MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
TB within 1 year of exposure, without testing to rule out active disease
After 1 year and with negative tuberculin skin test after cessation of contact STD STD STD STD STD
Last Revision Date: 9/30/2010 3:47:46 PM
Description A B C D E
All cases IC IC IC IC IC
Under Age 19
All cases IC IC IC IC IC
Last Revision Date: 9/27/2010 1:16:54 PM
Turner's Syndrome
Description A B C D E
Age 19 and over, Mild, without renal, cardiac, gyn (young females on IC IC IC IC IC
hormones) or GI tract abnormalities, with a negative ECHO of the heart
Under Age 19 MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Last Revision Date: 10/5/2010 12:03:26 PM
Operated or Complications within 2 years of surgery or last symptoms DEC DEC DEC R R
Under Age 19
Treated with medication only within 3 years of recovery MAX 100% 100% STD STD
RATING
After 3 years STD STD STD STD STD
Operated or Complications within 2 years of surgery or last symptoms MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
During 3rd through 5th years 100% 100% 100% 100% STD
Unacceptable Medications
The conditions for which the following list of drugs is normally prescribed presents an uninsurable risk. This is not an all-
inclusive list due to consistently changing pharmacotherapy.
An application should not be completed on any person currently taking any of the following medications or its generic
equivalent.
-Accutane
-Amaryl
-Aricept
-Coumadin / Warfarin / Jantoven
-Diabeta / Glyburide
-Enbrel
-Glucotrol
-Glucophage / Metformin
-Glyburide / Diabeta / Micronase
-Humira
-Interferon
-Isosorbide Mononitrate
-Jantoven / Coumadin / Warfarin
-Lovenox
-Lupron
-Metformin / Glucophage
-Methotrexate
-Micronase / Glyburide
-Nitrostat / Nitroglycerin / Nitroquick
-Plavix / Clopidogrel Bisulfate
-Ribravirin
-Soriatane
Description A B C D E
Present, chronic/recurrent, or stent present DEC R R R R
Under Age 19
Present, chronic/recurrent, or stent present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
History, complete recovery within 2 years MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 2 years STD STD STD STD STD
Uretheritis or Urethritis
Description A B C D E
Acute, single attack, no complications IC IC IC IC IC
Chronic or repeated attacks, no complications within 2 years of last attack DEC R STD STD STD
Under Age 19
Acute, single attack, no complications IC IC IC IC IC
Chronic or repeated attacks, no complications within 2 years of last attack MAX MAX MAX STD STD
RATING RATING RATING
After 2 years, complete recovery IC IC STD STD STD
Vaginitis
Description A B C D E
Present or history, acute attacks STD STD STD STD STD
Under Age 19
Present or history, acute attacks STD STD STD STD STD
Varicocele
Description A B C D E
Present, no treatment DEC R R R R
Cured by injection, ligation, or excision upon recovery STD STD STD STD STD
Under Age 19
Present, no treatment MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Cured by injection, ligation, or excision upon recovery STD STD STD STD STD
Last Revision Date: 9/30/2010 3:50:08 PM
Description A B C D E
Present, minor STD STD STD STD STD
Others IC IC IC IC IC
Under Age 19
Present, minor STD STD STD STD STD
Operated or Cured within 1 year of recovery or more than minor MAX 100% 100% 100% 100%
RATING
Others IC IC IC IC IC
Description A B C D E
Present DEC DEC DEC DEC DEC
Cured by radiofrequency ablation within 1 year DEC DEC DEC DEC DEC
After 1 year, with negative EKG completed one year after ablation,No STD STD STD STD STD
remaining symptoms
Under Age 19
Present MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
Cured by radiofrequency ablation within 1 year MAX MAX MAX MAX MAX
RATING RATING RATING RATING RATING
After 1 year, with negative EKG completed one year after ablation,No STD STD STD STD STD
remaining symptoms
1 Application
1.1 Enter all information correctly. Example: SSN, Do not key in erroneous data when
payment information, provider details, Agent completing the application. Example:
comment. SSN, Payment information.
1.2 For HSA, select family plan for family and select For HSA, do not select family plan for
Individual plan for individuals. Individual and vice versa.
1.3 Ensure that eligible applicants e-sign electronic or Do not e-sign on applicant’s behalf.
IST application. For Telephonic Applications, the
applicant may e-sign using a link sent via email.
2 Underwriter Communication in Message Center of accessBlue
3.1 Submit Paper Applications for the following: When adding a dependent whose birth or
or adoption is 60 days PRIOR to the
effective date of the contract and the
dependent's age is LESS than 60 days.
Male Female
Height Standard Action Height Standard Action
Weight Weight
Age 19 and Age 19 and
over Decline over Decline
Ft. In. Min - Max Under Age 19
Ft. In. Min - Max Under Age 19
– Max Rating – Max Rating
4'10" 86-157 177+ 4’10" 86-150 172+
11" 89-162 183+ 11" 88-155 178+
5'0" 92-167 189+ 5'0" 90-160 182+
1" 95-173 195+ 1" 93-165 189+
2" 97-179 202+ 2" 97-171 195+
3" 100-185 208+ 3" 100-177 200+
4" 102-191 215+ 4" 102-182 209+
5" 106-197 222+ 5" 106-188 214+
6" 110-203 229+ 6" 110-194 220+
7" 113-210 236+ 7" 113-200 229+
8" 116-215 243+ 8" 116-204 233+
9" 119-222 250+ 9" 119-210 238+
10" 123-228 257+ 10" 123-215 243+
11" 127-235 265+ 11" 127-224 256+
6'0" 130-241 272+ 6'0" 130-231 264+
1" 134-249 280+ 1" 134-238 270+
2" 138-255 287+ 2" 139-244 278+
3" 141-263 295+ 3" 143-251 285+
4" 145-270 304+ 4" 147-258 294+
5" 150-276 311+
6" 154-283 319+
7" 159-291 327+
8" 162-298 335+
9" 167-306 344+
10" 171-313 352+
11" 175-321 361+
Weights between the maximum standard weight and decline weight are
subject to a Substandard Risk Rating, which is to be determined by the
Individual Medical Underwriting Department.
1 Application
1.1 Enter all information correctly. Example: SSN, Do not key in erroneous data when
payment information, provider details, Agent completing the application. Example:
comment. SSN, Payment information.
1.2 For HSA, select family plan for family and select For HSA, do not select family plan for
Individual plan for individuals. Individual and vice versa.
1.3 Ensure that eligible applicants e-sign electronic or Do not e-sign on applicant’s behalf.
IST application. For Telephonic Applications, the
applicant may e-sign using a link sent via email.
2 Underwriter Communication in Message Center of accessBlue
3.1 Submit only New Business through Electronic/IST. Do not submit requests for upgrades,
(Includes Telephonic Applications) product changes or add-ons with the
electronic or IST application. (Includes
Telephonic Applications)
Age Boys Height Range Boys Weight Age Girls Height Range Girls Weight
2 2' 4" 3' 8" 23 lbs 45 lbs 2 2' 4" 3' 8" 23 lbs 45 lbs
3 2' 6" 4' 1" 26 lbs 52 lbs 3 2' 6" 4' 1" 26 lbs 52 lbs
4 2' 8" 4' 4" 30 lbs 61 lbs 4 2' 8" 4' 4" 30 lbs 61 lbs
5 3' 0" 4' 6" 33 lbs 70 lbs 5 3' 0" 4' 6" 33 lbs 71 lbs
6 3' 2" 4' 9" 37 lbs 80 lbs 6 3' 2" 4' 9" 37 lbs 81 lbs
7 3' 3" 5' 2" 41 lbs 91 lbs 7 3' 3" 5' 2" 41 lbs 93 lbs
8 3' 5" 5' 4" 45 lbs 104 lbs 8 3' 5" 5' 4" 45 lbs 108 lbs
9 3' 6" 5' 6" 50 lbs 119 lbs 9 3' 6" 5' 6" 50 lbs 124 lbs
10 3' 8" 5' 8" 52 lbs 136 lbs 10 3' 8" 5' 8" 52 lbs 142 lbs
4' 3" 52 lbs 118 lbs 4' 3" 52 lbs 118 lbs
4' 4" 54 lbs 123 lbs 4' 4" 54 lbs 123 lbs
4' 5" 57 lbs 128 lbs 4' 5" 57 lbs 128 lbs
4' 6" 60 lbs 133 lbs 4' 6" 60 lbs 133 lbs
4' 7" 63 lbs 138 lbs 4' 7" 63 lbs 138 lbs
4' 8" 66 lbs 143 lbs 4' 8" 66 lbs 143 lbs
4' 9" 69 lbs 148 lbs 4' 9" 69 lbs 148 lbs
4' 10" 72 lbs 153 lbs 4' 10" 72 lbs 153 lbs
4' 11" 75 lbs 158 lbs 4' 11" 75 lbs 158 lbs
5' 0" 78 lbs 167 lbs 5' 0" 78 lbs 163 lbs
5' 1" 81 lbs 173 lbs 5' 1" 81 lbs 169 lbs
5' 2" 84 lbs 179 lbs 5' 2" 84 lbs 175 lbs
5' 3' 87 lbs 185 lbs 5' 3' 87 lbs 181 lbs
5' 4" 91 lbs 191 lbs 5' 4" 91 lbs 186 lbs
5' 5" 94 lbs 197 lbs 5' 5" 94 lbs 192 lbs
5' 6" 97 lbs 203 lbs 5' 6" 97 lbs 198 lbs
5' 7" 100 lbs 210 lbs 5' 7" 100 lbs 205 lbs
5' 8" 103 lbs 215 lbs 5' 8" 103 lbs 209 lbs
5' 9" 106 lbs 222 lbs 5' 9" 106 lbs 216 lbs
5' 10" 109 lbs 228 lbs 5' 10" 109 lbs 221 lbs
5' 11" 113 lbs 235 lbs 5' 11" 113 lbs 229 lbs
6' 0" 117 lbs 241 lbs 6' 0" 117 lbs 236 lbs
6' 1" 120 lbs 249 lbs 6' 1" 120 lbs 243 lbs
6' 2" 124 lbs 255 lbs 6' 2" 124 lbs 249 lbs
6' 3" 127 lbs 263 lbs 6' 3" 127 lbs 257 lbs
6' 4" 130 lbs 270 lbs 6' 4" 130 lbs 264 lbs