SESSION PLAN

Sector : Information Technology

Qualification Title : Computer Hardware Servicing NC II
Unit of Competency : Diagnose and troubleshoot Computer system and Network
Module Title : Diagnosing and Troubleshooting
Learning Outcomes:

A. INTRODUCTION
Diagnosing and Troubleshooting is a form of problem solving, often applied to repair Computer System and Network, this
module help you to practice and solve the faults and made the operation work again.
B. LEARNING ACTIVITIES

LO 1: Identify, explain, and apply OH & S policies and procedures in diagnosing computer systems and networks

Learning Content Methods Presentation Practice Feedback Resources Time

1.1 OHS Policies Self-paced Answer Self Compare Self CBLM
and Procedures Read Information 1.1 “OHS Check 1.1 Check Key
in Diagnosing Policies and Procedures” “OHS Policies 1.1 “OHS
Computer and Policies and
System and Procedures” Procedures”
Network

Date Developed: Document No. TM 1 - CHS II

July 2010 Issued by:
Trainers Methodology Level I Date Revised:
April 2013 Page
Computer Hardware Servicing NC II Developed by: Eastwoods College of Science and
Jomark D. Perez Technology
LO 2: Identify and explain the use/function of different types of tools, and testing instruments for Diagnosing computer systems and
networks
Learning Content Methods Presentation Practice Feedback Resources Time
2.1 Different types of Self-paced Read Information 2.1 Answer Self Compare Self CBLM
tools and testing “Different Types of tools Check 2.1 Check Key Computer
instruments in and testing “Different 2.1 “Different
Diagnosing instruments” Types of tools Types of
computer systems and testing tools and
and networks instruments” testing
instruments”
2.2 Categories of Self-paced Read Information 2.2 Answer Self Compare Self CBLM
hardware tools “Categories of hardware Check 2.1 Check Key IT Essentials
tools” “Categories of 2.2
hardware tools” “Categories
of hardware
tools”
LO 3: Explain and apply the correct techniques in harnessing, cabling and soldering wires and joints

Learning Content Methods Presentation Practice Feedback Resources Time

Techniques in Self-paced Read Information 3.1” Answer Self Compare Self CBLM
harnessing, cabling Techniques in Check 3.1 Check Key
and soldering wires harnessing, cabling and “Techniques in 3.1”
and joints. soldering wires and harnessing, Techniques
joints” cabling and in
soldering wires harnessing,
Date Developed: Document No. TM 1 - CHS II
July 2010 Issued by:
Trainers Methodology Level I Date Revised:
April 2013 Page
Computer Hardware Servicing NC II Developed by: Eastwoods College of Science and
Jomark D. Perez Technology
 and joints” cabling and
soldering
wires and
joints”
LO 4: Draw the flow diagram of troubleshooting and explain the procedures and steps in isolating the trouble

Learning Content Methods Presentation Practice Feedback Resources Time

4.1Different kinds Self-paced Read Information 4.1 Answer Self Compare Self CBLM
of faults Check 4.1 Check Key
3.1
4.2 Making Self-paced Read Information 4.1 Answer Self Compare Self CBLM
diagram and discussion Check 4.2 Check Key
isolating the 4.1
trouble in
computer.
LO 5: Inspect and record the initial condition, specification and other vital information of the computer systems and networks

Learning Content Methods Presentation Practice Feedback Resources Time

Inspecting the Self-paced Read Information 5.1 Answer Self Compare Self CBLM
condition of computer “Inspecting the Check 5.1 Check Key
system. condition of computer “Inspecting the 5.1
system” condition of “Inspecting
computer the condition
system” of computer
system
Date Developed: Document No. TM 1 - CHS II
July 2010 Issued by:
Trainers Methodology Level I Date Revised:
April 2013 Page
Computer Hardware Servicing NC II Developed by: Eastwoods College of Science and
Jomark D. Perez Technology
LO 6: Identify and relate the correct symptoms and troubles by ocular inspection and isolate the faults and problems systematically
Learning Content Methods Presentation Practice Feedback Resources Time
Relate the correct Self-paced Read Information 6.1 Answer Self Compare Self CBLM
symptoms and isolate “Relate the correct Check 6.1 Check Key IT Essential
the faults of computer symptoms and isolate “Relate the 6.1 “Relate
the faults of computer” correct the correct
symptoms and symptoms
isolate the and isolate
faults of the faults of
computer” computer”
Discussion Power point Oral Question Recitation
Presentation
Common error/faults Self-paced Read Information 6.2 Answer Self Compare Self CBLM
of computer system “Common error/faults Check 6.2 Check Key IT Essential
of computer system” “Common 6.2
error/faults of “Common
computer error/faults
system” of computer
system”
LO 7: Replace defective component with correct device specification and without damage to computer systems and networks

Learning Content Methods Presentation Practice Feedback Resources Time

Replace the necessary Read Information 7.1 Answer Self Compare Self
equipments according Self-paced “Replace the necessary Check 7.1 Check Key CBLM
to the damage of equipments according “Replace the 7.1 “Replace
Date Developed: Document No. TM 1 - CHS II
July 2010 Issued by:
Trainers Methodology Level I Date Revised:
April 2013 Page
Computer Hardware Servicing NC II Developed by: Eastwoods College of Science and
Jomark D. Perez Technology
 computer to the damage of necessary the
computer” equipments necessary
according to equipments
the damage of according to
computer” the damage
of computer”
LO 8: Perform regular check and record the normal and periodic test data

Learning Content Methods Presentation Practice Feedback Resources Time

Perform periodic test Answer Self Compare Self
and record the Check 8.1 Check Key
Read Information 8.1
findings of computer “Perform 8.1 “Perform
“Perform periodic test
Self-paced periodic test periodic test CBLM
and record the findings
and record the and record
of computer”
findings of the findings
computer” of computer”
C. ASSESSMENT PLAN
 Written Test
 Performance Test
D. TEACHER’S SELF-REFLECTION OF THE SESSION

Date Developed: Document No. TM 1 - CHS II

July 2010 Issued by:
Trainers Methodology Level I Date Revised:
April 2013 Page
Computer Hardware Servicing NC II Developed by: Eastwoods College of Science and
Jomark D. Perez Technology