Yuri Haruna

1090 W Betz Rd, Apt. 2822 / Cheney, WA 99004

509.499.0002 / yuriharuna9@gmail.com

Education
B.A. Recreation and Tourism Management / Eastern Washington University, Cheney, WA / August 2020
(expected)
o GPA 3.94/4.0
o Dean’s List: Spring 2017, Fall 2017, Winter 2018, Fall 2018, Winter 2019 and Spring 2019

Service Industry Experience

Guest Service Representative / Best Western Plus City Center / Spokane, WA / October 2019 – present
o Worked as a part-time Guest Service Representative at the Best Western Plus City Center
o Maintained an inventory of vacancies, reservations and room assignments
o Provided a working knowledge of the room locations, types of rooms available, and room rates
o Processed checking guests in and out and handled monetary transactions
o Coordinated room status updates with the housekeeping department
o Coordinated guest room maintenance work with the engineering and maintenance division

Waitress / Yano Sports Co., Ltd / Kobe, Japan / April 2018 – August 2018
o Worked as a part-time waitress and cashier at R.J. Café attached to the running goods store Run Journey
o Worked as an independent waitress and cashier
o Assisted in store tasks including folding goods, stocking goods, pricing and providing customer service
o Made ordered menus and served them to customers

Server / Steak Land Kobe / Kobe, Japan / December 2016 – March 2017
o Worked as a part-time server and cashier at a high end restaurant
o Interpreted menu and conversations from Japanese to English for foreign customers
o Provided product knowledge to customers
o Served 50+ customers per day

Recreation Industry Experience

Operations Assistant / Office of Ticketing and Operations / Cheney, WA / September 2019 – present
o Worked as a part-time Operations Assistant for Eastern Washington University Athletic department
o Assisted operating football and basketball home games at Eastern Washington University
o Provided customer service and event promotions
o Assisted ticketing including tickets sales, ticket scanning and Will call/Player Pass
o Sold programs and served in VIP areas

Recreation Assistant / EPIC Adventures / Cheney, WA / April 2019 – present

o Worked as a part-time Customer Service Representative at EPIC Adventures
o Provided customer service, event promotions and equipment checkout
o Handled payments (cash and credit)
o Answered telephones and made phone calls to customers

Camp Counselor / City of Spokane Parks & Recreation / Spokane, WA / June 2019 – August 2019
o Worked as a seasonal full-time Camp Counselor for the Ultimate Sports Camp
o Interacted with campers (ages 6-12 years old) and engaged them in fun and safe activities
o Supervised the campers and ensured the safety and wellbeing of the campers
o Prepared different activities for the campers to participate in each day
o Kept the park and any storage area clean and clear for other users
 Yuri Haruna
1090 W Betz Rd, Apt. 2822 / Cheney, WA 99004
509.499.0002 / yuriharuna9@gmail.com
 Yuri Haruna
1090 W Betz Rd, Apt. 2822 / Cheney, WA 99004
509.499.0002 / yuriharuna9@gmail.com

Leadership Experience
Group Leader / Mukogawa Fort Wright Institute / Spokane, WA / February 2016 – May 2016
o Lead group of 12 students throughout a semester of studying abroad program
o Attended leaders’ meeting once a week and announced messages from advisors to students

Class President / Mukogawa Women’s University / Nishinomiya, Japan / September 2015 – March 2016
o Attended student council meeting once a week to discuss issues and share events’ information
o Announced messages from professors and student council to 45+ students

Volunteer Experience
Coach / Pacific Judo Academy / Spokane, WA / August 2019 – present
o Worked as a volunteer coach at Pacific Judo Academy
o Assisted head coaches to operate regularly scheduled practices on Tuesdays and Thursdays
o Taught basic judo for beginner children in children sessions
o Taught advanced judo for advanced children and adults in adult sessions

Playologist / Mobius Children’s Museum / Spokane, WA / November 2018 – September 2019

o Worked as a volunteer staff every Saturday
o Helped children and families find their way around the museum
o Helped clean and restock exhibits and ensured the safety of visitors and preservation of exhibits
o Interacted with children and encouraged their interest in learning through play

Certifications and Training

o Adult First Aid/ CRP/ AED certified / May 18, 2019 – May 18, 2021
o MAST Class 12/13 Permit Training / September 4, 2019 – September 4, 2024

Languages
o English: Full proficiency
o Japanese: Native

Achievements
o Judo 2nd degree black belt / August 2015