Technical Support Services (TSS) – Hospitality Solutions (HS)

Scope of Work (SOW)

Scope Title: New self-signed certificate implementation

Property Name: Caesars Palace Blue Waters
Customer Name: Saqib Masudi
Customer Number / Email: saqib.masudi@caesarsdubai.ae
Product/s Involved: Simphony v2
KIT Product/ Support Manager Name: Santhosh Mathew
KIT Product/ Support Manager Email: santhosh.mathew@kit.ae
SOW Date: 23/05/2019

1. SOW Summary
Technical summary of the scope
 New self-signed certificate implementation
2. Schedule of Tasks & Efforts
Step by step break down of technical tasks that will be carried out by the KIT TSS team
Day Task/s Involved Efforts
1 New self-signed certificate implementation 0.5 Day
Total Number of Man days 0.5 Day

3. Further Remarks / Comments

 N/A

4. Pre- Requisites of SOW

A description of Pre-requisites involved with this SOW
 Application services will be stopped during the exercise
 EMC and other posting related activities will be affected
 The exercise will be conducted during non operational hours
 There will be an operational downtime of 30 minutes on the CAPS machine
 The activity will be done remotely on the CAPS
 Remaining machines to be done by site IT

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