• The pharmacy is open from 7am until 9pm, from Monday until Saturday and from 9am until 6pm on Sunday. • Excuse me. What time is the visiting hours? • The visiting hours is twice a day, from 9am until 11am and from 4pm until 6pm. • Good morning, Sir/Madam. May I help you? • My name is Budi. I am going to visit my wife. • Excuse me Sir. • What is your wife’s name [sister, student, friend]? • What is her name? • Could you tell me her name, please, Sir? • Her name is Susanti • Mrs. Susanti is in Maternity Ward. • Where is Maternity Ward? • Maternity Ward is upstairs on the third floor beside Dr. Ibnu’s office. • May I see Dr. Ibnu? • Just a minute, please. I’ll see if s/he is in • I am sorry. • He is not in today • He is not here today. • He is out of the office. • He is visiting patients. • He is attending a meeting. • He is on holiday. • Can you come here this afternoon at 5 pm? • Please come here at 10 tomorrow morning. • Yes, he is in his room right now (at the moment) Dr. Budi Dr. Hasan Laboratory