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His Lab Answer
His Lab Answer
His Lab Answer
Essay
1. Which techniques in Root Cause Analysis would you prefer to use? Why?
Among the seven techniques under root cause analysis, the one I prefer the most is
Fishbone diagram also known as Ishikawa or cause-effect diagram. I believe that this is
most fitting for me because it provides a more organised way to analyse problems. In this
diagram, the causes and sub-causes of a problem are being grouped according to their
categories. This diagramming technique makes it easier to group causes together which
may be under the 4Ms (manufacturing), 4Ss (service) or the 8Ps (also services)
depending on the industry. Fishbone diagram is very useful in preventing defects in the
product design and quality of a system. The reason why I prefer this over the other root
cause analysis is because it makes analysing problems simpler, I also like how it does not
only focus on one possible source of a problem and it is able to take down all causes or
sub-causes of a problem in an organised manner.
2. Why do we need to maintain the quality of data? What are the benefits of using
data quality tools in the hospital setting?