Manager On Duty Report

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Manger on Duty (MOD) / Night Manager Report

Manager on Duty: Ketut Ngurah Wibawa


DATE TIME EA ED INHOUSE OCC OOO:
23/10/2019 6 PM - 9 PM 11 5 24 60%
Front Office and Lobby
Check list Yes No Remarks
Front Desk Staffs Present at counter X Fedora/Citra
Front Desk Area is organized and Neat X
Guest Check-in / Check-out without delay X No check in/out during duty
Lobby Clean and Neat X
Lobby Toilet Clean and Neat X
Any incident for any major guest complaint x
House Keeping
Staff incharge for evneing duty X Sutradi
Public Toilet Clean and Tidy X
Any Guest Call for Attention to HK staff incharge X
Public Area and Back Offices
Public area is clean and tidy X
Public area lighting are working X
All Guest corridors are neat and clean X
Store room is securely locked X
Suite Pool 803/804 One Pool lamp is not attached. Need to be fixed
Security staff incharge in position during duty X
Restaurant and Kitchen
Restaurant staff on the floor during duty X
Kitchen staff on the floor during duty X
Guest major complaint for food and service X Service run smoothly
HB : 6 Pax
Amount of guest for dinner
Regular Guest : 21
Promo for dinner 10% disc for FB / Pianist Music during dinner
Not available items in kitchen for operational Pepperoni , Salami , and Lime
Spa
Staff incharge on the floor during opening hours X Ayu / Sri
Not available items need to be provided Mini oil display for sale

Signature

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