- The manager on duty reported that front desk staff were present, the front desk and lobby areas were neat and organized, and there were no guest check-ins or check-outs during the duty period. Public areas, corridors, and back offices were also clean and tidy.
- Housekeeping and restaurant staff were on duty. The public toilets and kitchen were clean and operational. There was live music during dinner and most services ran smoothly except one pool light needed fixing.
- The manager on duty reported that front desk staff were present, the front desk and lobby areas were neat and organized, and there were no guest check-ins or check-outs during the duty period. Public areas, corridors, and back offices were also clean and tidy.
- Housekeeping and restaurant staff were on duty. The public toilets and kitchen were clean and operational. There was live music during dinner and most services ran smoothly except one pool light needed fixing.
- The manager on duty reported that front desk staff were present, the front desk and lobby areas were neat and organized, and there were no guest check-ins or check-outs during the duty period. Public areas, corridors, and back offices were also clean and tidy.
- Housekeeping and restaurant staff were on duty. The public toilets and kitchen were clean and operational. There was live music during dinner and most services ran smoothly except one pool light needed fixing.
- The manager on duty reported that front desk staff were present, the front desk and lobby areas were neat and organized, and there were no guest check-ins or check-outs during the duty period. Public areas, corridors, and back offices were also clean and tidy.
- Housekeeping and restaurant staff were on duty. The public toilets and kitchen were clean and operational. There was live music during dinner and most services ran smoothly except one pool light needed fixing.
DATE TIME EA ED INHOUSE OCC OOO: 23/10/2019 6 PM - 9 PM 11 5 24 60% Front Office and Lobby Check list Yes No Remarks Front Desk Staffs Present at counter X Fedora/Citra Front Desk Area is organized and Neat X Guest Check-in / Check-out without delay X No check in/out during duty Lobby Clean and Neat X Lobby Toilet Clean and Neat X Any incident for any major guest complaint x House Keeping Staff incharge for evneing duty X Sutradi Public Toilet Clean and Tidy X Any Guest Call for Attention to HK staff incharge X Public Area and Back Offices Public area is clean and tidy X Public area lighting are working X All Guest corridors are neat and clean X Store room is securely locked X Suite Pool 803/804 One Pool lamp is not attached. Need to be fixed Security staff incharge in position during duty X Restaurant and Kitchen Restaurant staff on the floor during duty X Kitchen staff on the floor during duty X Guest major complaint for food and service X Service run smoothly HB : 6 Pax Amount of guest for dinner Regular Guest : 21 Promo for dinner 10% disc for FB / Pianist Music during dinner Not available items in kitchen for operational Pepperoni , Salami , and Lime Spa Staff incharge on the floor during opening hours X Ayu / Sri Not available items need to be provided Mini oil display for sale