Learning Outcomes - Behavioural Interview Techniques Training Course

After completing this course, participants will:

● Learn about current trends in recruitment and selection

● Gain some tips on sourcing great candidates
● Recognise the pros and cons of different types of interviews
● Identify, categorise and plan the strategic use of different styles of questioning
● Learn some techniques to avoid bias
● Develop strategies for measuring effectiveness, results and continuous improvement

PRISM BIS 1 PRISM BIS 2

Getting Started Introduction to Recruitment

● Icebreaker ● What is Recruitment?

● Pre-Assignment Review ● Challenges and Trends
● Workshop Objectives ● Sourcing Candidates
● Requirements
● Case Study

PRISM BIS 3 PRISM BIS 4

The Interview Types of Interview Questions

● Phone Interviews ● Direct Questions

● Traditional Interviews
● Situational Interviews
● Stress Interviews
● Case Study
● Non-Direct Questions
● Hypothetical or Situational
Questions
● Behavioural Descriptive Questions
● Case Study

PRISM BIS 5 PRISM BIS 6

Avoiding Bias in Your Selection Measuring the Results

● Expectancy Effect ● Cost Breakdown

● Primacy Effect ● Employee Quality
● Obtaining Bias Information ● Recruiter Effectiveness
● Stereotyping ● Fine Tuning
● Case Study ● Case Study

PRISM BIS 7
Wrapping Up

● Words from the Wise