Activity One: Read this conversation then underline all the polite requests.

1- A: Hi. You must be the new office assistant. Let me know if you need anything?
B: Thanks. Could you show me the coat closet?
A: Certainly. It’s right over here.

2- A: Would you explain these instructions for the fax machine?

B: Sure. Just put your letter in here and dial the number.

3- A: I’m leaving for lunch. Would you like to come?

B: Thanks, but I can’t right now. I’m really busy.
A: Do you want a sandwich from the coffee shop?
B: That would be great. Can you get me a tuna sandwich and a soda?
A: Sure will you answer my phone until I get back?
B: Certainly.

4- A: Would you make me coffee, please?

B: I’m sorry but I can’t do it now. I’ve got to finish this letter before 2:00.

Activity Two: Use the appropriate cues from the box to complete these requests.
Use “Please” when possible.

* Buy some cereal. * Call back later. * Close the window.

* Send these documents. * Shut the door. * Turn on the lights.

1- Can ………………………………………………………….. It’s freezing here.

2- Could you ……………………………………………………. I’ve finished
3- Would you …………………………………………………. It’s dark in here.
4- Will …………………………………………………………….We don’t have any left.
5- Could …………………………………………………………. Mrs. Jane is on another call right now.
6- Would you ……………………………………………………There’s too much noise in the hall!
Activity Three: Lorna’s roommate, Jana, is having problems today. Check the appropriate response
to each of Jana’s requests.

1- Lorna, would you please drive me to class today? My car won’t start.
a- Yes, I would. b- I’d be glad to.

2- Could you lock the door on your way out? My hands are full.
a- Yes, I could. b- Sure.

3- Will you pick up some milk on the way home this afternoon?
a- No, I won’t. b- Sorry. I’ll be at work until 8:00.

4- Lorna, Can you take these books back to the library for me? I’m running late.
a- I’m late too. Sorry. b- No, I can’t.