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SALES QUIZ

ANSWER ALL QUESTIONS


TOTAL MARKS (32) – TIME 30 MINUTES
 What are sales? Give the proper Merriam Webster definition (1)

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 Give 5 visible traits of sales people (5)

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 Describe 3 qualities of outstanding sales peoples (3)

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 Before you ask questions to get the buyer to open up or talk about how you can help, you have
to build rapport. The question is why? (1)

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 Balance advocacy and inquiry. The question is why? (1)

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 Build on the foundation of trust. The question is why? (!)

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 What are thought provoking questions? (1)

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 Describe the role of listening in sales? (4)

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 How would you manage your time in sales? (4)

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 Give 5 basics of telesales etiquette? (5)

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 What is the six step process of handling an objection? (6)

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