A

PROJECT ON
IMPACT OF GST ON INDIAN MARKET

Submitted Towards Partial Fulfilment

Of
Masters in Business Management
(Approved by AICTE, Govt. Of India)

2017-2019

Under the Guidance of:

Project Guide: Faculty Guide:

Dr. Tajammul Hoda Dr. Monika Gupta Vashisht
Former HoD (CBSA) Assistant Professor(CBSA)

Submitted By:
Shikha Bhatia(1723705)
MBA-4th Semester
Section - E

1
 CERTIFICATE

This is to certify that Shikha Bhatia has completed Live Project Based Learning
Project entitled study on Impact of GST on Indian Market under my guidance
and supervision. To the best of my knowledge, the present work is the result of
her original investigation and study. No part of the project has ever been
submitted for any other degree or diploma at any university.
The project is fit for the submission and partial fulfilment of the conditions of
the award of Masters of Business Administration.

Dr. (Prof.) Tajmmul Hoda,

(Former HOD) - CBSA,
CGC – Landran, Mohali (Punjab).

2
 DECLARATION

We hereby declare that the Live Project Based Learning Project entitled a Study
on Impact of GST on Indian Market is entirely our original work and all ideas
and references have been duly acknowledged. We further declare that none of
this work has been submitted to any other university or college for submission
for the award of any diploma and degree.

Shikha Bhatia – CBSA 1723705

3
 ACKNOWLEDGEMENT

Working on this project was a source of immense knowledge to us. We wish to

express our sincere gratitude to Dr. (Prof.) Tajmmul Hoda (Former HOD),
Chandigarh Business School Of Administration, Chandigarh Group of
Colleges for providing us the opportunity to embark on this project.
Our thanks and an appreciation goes to our classmates in developing this project
and to the people who have willingly helped us out with their abilities

Thank You

4
 Contents
Chapter1. Introduction 6
GST rates structure 7
Chapter2. Review of Literature 8
Chapter3. Research Methodology
Need of the study 9
Objective of the study 10
Chapter4. Research Design 11
a) Research Approach
b) Research Instruments
c) Questionnaire Design
d) Sample Unit
e) Sample Size
f) Sample Procedure
g) Time Period of research
h) Method of the data collection
i) Data collection tools
j) Technique of analysis of data
k) Limitation of the study 13
Chapter5. Data interpretation & Analysis 14
Chapter6. Findings & Conclusion 48
Chapter7. Reference 49
Annexure 50
5
 CHAPTER 1
INTRODUCTION

GST will be one of the biggest tax reforms that will replace all
indirect taxes (like Central Excise Duty, Additional Exercise duty,
Service Tax, Customs duty, State VAT etc.) levied on goods and
services by the government both center and state once it is
implemented. It is an indirect consolidated tax, based on a uniform tax
rate fixed for both goods and services (namely automobile, food
products, telecom, insurance etc.) payable at the final point of
consumption through a tax credit mechanism. GST subsumes a series
of all indirect taxes under a single domain .The recommended GST
bill gives concurrent powers to both states and the center to make
laws on the taxation of goods as well as services.
Consumer of manufacturing goods mean any form of an article or a
component that is manufactured or distributed for sale to a consumer
for his/her ultimate consumption Implementation of GST bill will
eliminate the cascading impact of taxes on production or distribution
which will reduce the prices of goods and services and this will
benefit the end users.
Implementation of GST bill will mark an important milestone in the
field of Indirect Tax Reforms in India. It’s likely to benefit all stake
holders like The Governments, The Trade and Industry and the
consumers at large. It will harmonize the taxing of consumption of
goods and services uniformly throughout the country and will pave
way for creation of common market across India.

6
 GST RATES STRUCTURE

Slabs Details

 There will be 0 % Tax on more than 50 Percent Consumer Price

Basket Including Food Grains.
 Government of India tried to Keep Food grains items Out of GST
Slabs e.g. Snack food, candy, liquor, meat, fish dairy products,
0% eggs tea coffee, vegetables (canned fresh, frozen) etc.
 This will play an important role In curbing Inflation.
 Food grains will be zero-rated to insulate people from inflationary
pressures.

 In this Category Tax will be 5 Percent .

 Most of The items In this Category are Mass Consumed like
packaged food items, creame, skimmed milk, branded paneer,
5% cashew nuts, sabudana, rusk, apparel below cost of rs.1000 and
footwear below cost of rs. 500 etc.

 There Will be 12 Percent Tax In this Category .

 Items –butter, cheese, ghee, dry fruits, saucage, packed fruit
12 % juice, indoor games like playing cards, cellphones , spoons,
folks, sewing machines, umbrella etc.

 There Will 18 Percent Tax In this Slab .

 Items- Hair oil, toothpaste, soap, capital goods, industrial
18 % Intermediator are covered in this slab.

 Most white goods, like washing machines, air conditioners,

refrigerators, shampoo, shaving stuff and soap, will be taxed at
28 percent (with riders).
28 %  The current levy varies between nil tax to 30-31 percent.
 The rider has been set as there are several items which are used
by the lower middle class.

7
 CHAPTER 2
Review of Literature

Dr. R. Vasanthagopal, (2011) Studied and found a balance in

conflicting interests of various stakeholders with the implication of
the constitutional amendment.
Girish Garg, (2014) Studied and found that GST is the most
analytical step towards the comprehensive indirect tax reform in our
country.
‘The constitution (122nd Amendment) Bill, 2014 (GST) shared the
idea behind GST is to subsume all existing indirect taxes under one
value added tax which will be levied on goods and services. This shall
intend to harmonize the tax system across the country. It seeks to
address the challenges of the current indirect tax systems by
broadening the tax base eliminating cascading effect and increase
compliance by benefiting the manufacturers and the consumers.
A seminar on ‘Implication on Constitutional Amendment of GST
on Trade and Industry’ states that “Introduction of GST marks an
important mile stone in the indirect tax reforms in India. It is likely to
benefit all the stake holders namely the governments, the trade and
industry and the common man at large. If will pave way for creation
of a common market across India and harmonize the taxing of
consumption of goods and services uniformly both at central and state
level”.
It further states that India should reformulate the GST bill with great
insight. The ultimate objective is to achieve a low tax rate structure
along with few rational exemptions. An effective and transparent
administrative system should be set up with world class computer
system at central, state and inter-state levels that will create and
awareness to modern tax payers (consumers).

8
 CHAPTER 3
Research Methodology
NEED of the STUDY

The present study is made to understand GST and its impact on

manufacturing sector and end users. Its main focus is to understand
whether GST will burden the end users (i.e. Common man) or will it
be beneficial. A critical analysis is made on the impact of GST on
price of goods and consumer behaviour towards different goods and
services and effects in lifestyles of employees and workers of SME
after GST implementation on Indian market.

9
 OBJECTIVES OF THE STUDY

o To study the effects of GST on Small Business Sector.

o To study the effects in lifestyle of the employees and the labours

of SME.

o To study how it will effect on consumers behaviour.

10
 RESEARCH DESIGN

a)Research approach: For collecting primary data, a survey

approach was used.

b)Research instrument: A research questionnaire consisting of a set

of questions was presented to the respondents to know their
perception towards Impact of GST after Implementation on Indian
Market.

c)Questionnaire design: For consumer survey, the questionnaire was

prepared with a Likert scale and check list method.

d)Sample unit: Common Man Consumers, Retailers, Employees &

Labourers

e)Sample size: The study involved an in-depth investigation of 111

sample respondents.

f)Sample procedure: The sampling technique used was cluster

sampling technique.

g)Time period of the study: 1st quarter of 2019.

h)Method of data collection: The collection of data depends on the

data collection method. Both primary and secondary data have been
used in the present study.
11
i)Data Collection Tools: For the purpose of collecting the data,
questionnaires were designed.

j)Technique of Analysis of data: The primary and secondary data

were analyzed through the statistical methods. SPSS was used for
analyzing the data collected.

12
 Limitation of the Study

The results of the study may not be generalized because researcher

followed convenient sampling method. Moreover, the study includes
students with zero income which may not give conclusive results as
income affects the buying capacity too. Also, Researcher could not gather
much data from age group of 55 and above. The bias cannot be excluded
since the researcher only reached out to accessible area to distribute and
gather information. Time and resource constraint are other limitations
too.

13
 CHAPTER 4
DATA ANALYSIS & INTERPRETATION

Ques-1.) Age :-

Sr. Age Frequency Percent Valid Cumulative

No Percent frequency
01 < 25 60 54.0 54.0 54.0
02 25-40 15 13.5 13.5 67.5
03 above 36 32.4 32.4 99.9
40
Total 111 100 100

25

20
20

15
COUNT

12
10

5
5

0
AGES

14
Ques-2.) Gender :-
Sr. Gender Frequency Percent Valid Cumulative
No Percent Frequency
01 Male 102 91.9 91.9 91.9
02 Female 09 08.1 08.1 100.0
Total 111 100 100

40

35 34

30

25
COUNTS

20

15

10

5 3

0
Male Female

GENDER

15
Ques-3.) Education :-

Sr. no Education Frequency Percent Valid Cumulative

Percent Frequency
01 Metric 00 00.0 00.0 00.0
02 Post 27 24.3 24.3 24.3
Metric
03 College 81 73.0 73.0 97.3
graduates
04 Post 03 2.7 2.7 100.0
Gratuated
Total 111 100.0 100.0

30

25

20
COUNTS

15

10

0
METRIC POST METRIC COLLEGES GRADUATES POST GRADUATES

EDUCATION

16
Ques-4.) Occupation :-
Sr. No Frequency Percent Valid Cumulative
Percent Frequency
01 Students 33 29.7 29.7 29.7
02 Employees 75 67.5 67.5 97.2
03 Others 03 0.2 0.2 97.4
Total 111 100.0 100.0

30

25

20
COUNTS

15

10

0
STUDENTS EMPLOYEES OTHERS

OCCUPATION

17
Ques-5.) Monthly Individual Income Level :-

Sr. no Income Frequency Percent Valid Cumulative

Percent Frequency
01 None 30 27.02 27.02 27.02
02 <5,000 00 00 00 00
03 5,001-10,000 09 8.10 8.10 35.14
04 10,001-20,000 30 27.02 27.02 62.16
05 20,001-30,000 15 13.51 13.51 75.67
06 30,001-40,000 06 5.40 5.40 81.07
07 40,001-50,000 09 8.10 8.10 89.17
08 50,001 or 12 10.81 10.81 99.8
above
Total 111 99.6 99.96

12

10

0
None <5000 5000-10000 10000-20000 20000-30000 30000-40000 40000-50000 >50000

18
Ques-6.) GST is a very good tax reform for India ?

Sr. no Frequency Percent Valid Cumulative

Percent Frequency
01 Agree 51 45.94 45.94 45.94
02 Disagree 39 35.13 35.13 81.07
03 Neutral 21 18.91 18.91 99.98
Total 111 99.98 99.98

18

16

14

12

10

0
Agree Disagree Neutral

19
Ques-7.) Are you liable to pay Indian tax?
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 69 62.16 62.16 62.16
02 No 42 40.54 40.54 102.7
Total 111 102.7 102.7

25

20

15

10

0
Yes No

20
Ques-8.) Indian taxation system should be reformed?
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 63 83.78 83.78 83.78
02 No 18 16.21 16.21 99.99
Total 111 99.99 99.99

35

30

25

20

15

10

0
Yes No

21
Ques-9.) You have knowledge about GST.?
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 54 48.64 48.64 48.64
02 No 57 51.35 51.35 99.99
Total 111 99.99 99.99

19.2

19

18.8

18.6

18.4

18.2

18

17.8

17.6

17.4
Yes NO

22
Ques-10.) To contribution the society, you are willing to pay GST?
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 93 83.78 83.78 83.78
02 No 18 16.21 16.21 99.99
Total 111 99.99 99.99

35

30

25

20

15

10

0
Yes No

23
Ques-11.) The introduction of the GST would influence your daily life?
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 111 100.00 100.00 100.00
02 No 00 00.00 00.00 00.00
Total 111 100.00 100.00

Series 1
40

35

30

25

20

15

10

0
Yes No

Series 1

24
Ques-12.) The introduction of the GST, you will spend more times to consider
when you consume? (Yes/No)
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 57 51.35 51.35 51.35
02 No 54 48.64 48.35 99.99
Total 111 99.99 99.99

19.2

19

18.8

18.6

18.4

18.2

18

17.8

17.6

17.4
Yes No

25
Ques-13.) The introduction of the GST, you are worried about inflation
problem. (Yes/No)
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 78 70.27 70.27 70.27
02 No 33 29.72 29.27 99.99
Total 111 99.99 99.99

30

25

20

15

10

0
YES No

26
Ques-14.) The introduction of the GST would reduce your personal
consumption. (Yes/No)
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 63 56.75 56.75 56.75
02 No 48 43.27 43.27 100.02
Total 111 100.00 100.00

25

20

15

10

0
YES NO

27
Ques-15.) The introduction of the GST would reduce your personal
consumption. (Yes/No)
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 09 8.10 8.10 8.10
02 No 102 91.89 91.89 99.99
Total 111 100.00 100.00

40

35

30

25

20

15

10

0
YES NO

28
Ques-16.) GST has increased the tax burden on Common Man. (Yes/No)
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 90 81.08 81.08 81.08
02 No 21 18.91 18.91 99.99
Total 111 100.00 100.00

35

30

25

20

15

10

0
YES NO

29
Ques-17.) Government has imposed GST on people without any
preparation.(Yes/No)
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 105 94.59 94.59 94.59
02 No 06 05.40 05.40 99.99
Total 111 100.00 100.00

40

35

30

25

20

15

10

0
YES NO

30
Ques-18.) GST will Increase the tax collection of the government.(Yes/No)
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 81 72.97 72.97 72.97
02 No 30 27.02 27.02 99.99
Total 111 100.00 100.00

30

25

20

15

10

0
YES NO

Ques-19.) GST is affecting small business very badly.(Yes/No)

Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 111 100.00 100.00 100.00
02 No 00 00.00 00.00 00.00
Total 111 100.00 100.00

31
 40

35

30

25

20

15

10

0
YES NO

Ques – 20.) Government expenditure should be increased to reciprocate the

community.? (Yes/No)
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 03 2.70 2.70 2.70
02 No 108 97.29 97.29 99.99
Total 111 100.00 100.00

32
 40

35

30

25

20

15

10

0
YES NO

Ques – 21.) Necessities (Food, transport, medical service etc.) should be

exempted from GST. ? (Yes/No)
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 06 5.40 5.40 5.40
02 No 105 94.59 94.59 99.99
Total 111 100.00 100.00

33
 40

35

30

25

20

15

10

0
YES NO

Ques – 22.) The rate of salaries and profit taxes should be reduced after GST
imposed. ? (Yes/No)
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 00 00.00 00.00 00.00
02 No 111 100.00 100.00 100.00
Total 111 100.00 100.00

34
 40

35

30

25

20

15

10

0
YES NO

Ques – 23.) GST is good for the whole society ? (Yes/No)

Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 09 8.10 8.10 8.10
02 No 102 91.89 91.89 99.99
Total 111 100.00 100.00

35
 40

35

30

25

20

15

10

0
YES NO

Ques – 24.) What is your identity?

Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Local 111 100.00 100.00 100.00
citizens
02 Tourists 00 00.00 00.00 100.00
Total 111 100.00 100.00

36
 40

35

30

25

20

15

10

0
Local Citizens Tourists

Ques – 25.) What is your monthly expenditure on all goods and services?
Sr.no Monthly Frequency Percent Valid Cumulative
Expenditure Percent Frequency
01 5,000 00 00.00 00.00 00.00
02 7,000 00 00.00 00.00 00.00
03 10,000 21 18.91 18.91 18.91
04 15,000 27 24.32 24.32 43.23
05 20,000 36 32.43 32.43 75.66
06 25,000 15 13.51 13.51 89.17
07 >25,000 12 10.81 10.81 99.98
Total 111 100.00 100.00

37
 Monthly Expenditure
14

12

10

0
5000 7000 10000 15000 20000 25000 >25000

Ques – 26.) Will GST influence your consumption behavior?

Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 87 78.37 78.37 78.37
02 No 24 21.62 21.62 99.99
Total 111 100.00 100.00

38
 35

30

25

20

15

10

0
YES NO

Ques – 27.) How GST will affect your consumption behavior?

Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Consume 00 00.00 00.00 00.00
more
goods
02 Consume 111 100.00 100.00 100.00
less
goods
Total 111 100.00 100.00

39
 40

35

30

25

20

15

10

0
Consume more goods Consume less goods

Ques – 28.) Which kinds of expenditure will be affected most by GST?

Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Necessary 36 32.43 32.43 32.43
goods
02 Luxury goods 45 40.54 40.54 72.97
03 Entertainment 30 27.02 27.02 99.99
04 Others 00 00.00 00.00
Total 111 100.00 100.00

40
 16

14

12

10

0
Necessary goods Luxury goods Entertainment Others

Ques – 29.) Do you support GST?

Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 06 5.40 5.40 5.40
02 No 105 94.59 94.59 99.99
Total 111 100.00 100.00

41
 40

35

30

25

20

15

10

0
YES NO

Ques – 30.) Why do you support GST?

A- Broaden Indian tax base
B- Provide stable tax income for Indian Government
C- Retain more government reserve for future use in India
D- Improve India economy in the long run
E- Other

42
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Option A 21 18.91 18.91 18.91
02 Option B 33 29.72 29.72 48.63
03 Option C 36 32.43 32.43 81.06
04 Option D 21 18.91 18.91 99.97
05 Option E 00 00.00 00.00 00.00
Total 111 100.00 100.00

14

12

10

0
Option 1 Option 2 Option 3 Option 4 Option 5

Ques – 31.) Why you do not support GST? Because it may:

A- Broaden the gap between the rich and the poor in India
B- Increase the price level of goods and services in India
C- Lower India competitiveness
D- Have negative impacts on the development of retails industry in India
E- Have negative impacts on the development of tourism industry in India
F- Others

43
Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Option A 18 16.21 16.21 16.21
02 Option B 39 35.13 35.13 51.34
03 Option C 15 13.51 13.51 64.85
04 Option D 24 21.62 21.62 86.47
05 Option E 15 13.51 13.51 99.98
06 Option F 00 00.00 00.00
Total 111 100.00 100.00

14

12

10

0
Option A Option B Option C Option D Option E Option F

Ques – 32.) What will be the effects of GST on the retail industry in India?

Sr.no Review Frequency Percent Valid Cumulative

Percent Frequency
01 Positive 09 8.10 8.10 8.10
02 Negative 87 78.37 78.37 86.47
03 No 15 13.51 13.51 99.98
Impact
Total 111 100.00 100.00
44
 35

30

25

20

15

10

0
Positive Negative No Impact

Ques – 33.) Did you get the tax refund?

Sr.no Review Frequency Percent Valid Cumulative
Percent Frequency
01 Yes 27 24.32 24.32 24.32
02 No 84 75.67 75.67 99.99
Total 111 100.00 100.00

45
 30

25

20

15

10

0
YES NO

Ques-34.) Do you think GST is a fair tax?

Sr.no Review Frequency Percent Valid Cumulative

Percent Frequency
01 Yes 36 32.43 32.43 32.43
02 No 75 67.56 67.56 99.99
Total 111 100.00 100.00

46
30

25

20

15

10

0
YES NO

47
 CHAPTER 5

Findings & conclusion

The Findings in the paper show that there are many significant factors
according to which most of population was dissatisfied from
implementation of GST. Business persons and Consumers have their
perception on GST largely on the various sectors was each commodity
prices was increased due to which some of the population of middle
lower level class and lower level class population was unable or don’t
want to purchase goods and services after implementing of GST. In the
above study, a large portion of the user is dissatisfied from GST. It may
be because of making of all types of taxes into single tax for goods and
services.

48
 CHAPTER 6
References

1. http://economictimes.indiatimes.com/topic/GST
2. https://en.wikipedia.org/wiki/Goods and Services Tax (India)
3. http://www.gstindia.com/about/
4. https://cleartax.in/gst
5. www.goodsandservicetax.com
6. http://www.indiataxes.com/Information/VAT/Introduction.html
7. www.gstindia.com/basics-of-gst-implementation-in-india/

49
 ANNEXURE
Q1. Age of respondant:

a) <25
b) 25-40
c) >40

Q2. Gender:

a) Male
b) Female

Q3. Education:

a) Matric
b) Post matric
c) College graduate
d) Post Graduate

Q4. Occupation:

a) Student
b) Employee
c) Others

Q5. Monthly Individual Income Level :

a) None
b) <5000
c) 5000-10000
d) 10001-20000
e) 20001-30000
f) 30001-40000
50
 g) 40001-50000
h) >50000

Q6. GST is a very good tax reform for India?

a) Agree
b) Disagree

Q7.) Are you liable to pay Indian tax?

a) Yes
b) No

Q8. Indian taxation system should be reformed?

a) Yes
b) No

Q9. Do you have knowledge about GST?

a) Yes
b) No

Q10. To contribution the society, you are willing to pay GST?

a) Yes
b) No

Q11. The introduction of the GST would influence your daily life?

a) Yes
b) No

Q12. The introduction of the GST, you will spend more times to consider when
you consume? (Yes/No)

51
Q13.) The introduction of the GST, you are worried about inflation problem.
(Yes/No)
Q14.) The introduction of the GST would reduce your personal consumption.
(Yes/No)
Q15.) The introduction of the GST would reduce your personal consumption.
(Yes/No)
Q16.) GST has increased the tax burden on Common Man. (Yes/No)
Q17.) Government has imposed GST on people without any
preparation.(Yes/No)
Q18.) GST will increase the tax collection of the government.(Yes/No)
Q19.) GST is affecting small business very badly. (Yes/No)
Q20.) Government expenditure should be increased to reciprocate the
community? (Yes/No)
Q21.) Necessities (Food, transport, medical service etc.) should be exempted
from GST? (Yes/No)
Q22.) The rate of salaries and profit taxes should be reduced after GST
imposed? (Yes/No)
Q23.) GST is good for the whole society?(Yes/No)
Q24.) What is your identity?
a) Local citizen
b) Tourists
Q25.) What is your monthly expenditure on all goods and services?
Q26.) Will GST influence your consumption behaviour?
Q27.) How GST will affect your consumption behaviour?
a) Consume more goods
b) Consume less goods
Q28.) Which kinds of expenditure will be affected most by GST?
a) Necessary
b) Luxury
c) Entertainment
d) Others

52
Q29.) Do you support GST?(Yes/No)

Q30.) Why do you support GST?

A- Broaden Indian tax base
B- Provide stable tax income for Indian Government
C- Retain more government reserve for future use in India
D- Improve India economy in the long run
E- Other
Q31.) Why you do not support GST? Because it may:
A- Broaden the gap between the rich and the poor in India
B- Increase the price level of goods and services in India
C- Lower India competitiveness
D- Have negative impacts on the development of retails industry in
India
E- Have negative impacts on the development of tourism industry
in India
F- Others
Q32.) What will be the effects of GST on the retail industry in India?
a) Negative
b) Positive
c) No impact
Q33.) Did you get the tax refund? (Yes/No)
Q34.) Do you think GST is a fair tax? (Yes/No)

53
54
55