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Harper 2002
Harper 2002
Harper 2002
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towards organic food in the UK. Presents focus group results on consumer perceptions, attitudes
and behaviour in relation to two key interrelated food trends: organic food and animal welfare.
The results indicate that consumers often confuse organic and free-range products because they
believe that ``organic'' is equivalent to ``free-range'' food. Focus group discussions were conducted
to identify the main beliefs and attitudes towards organic food of both organic and non-organic
food buyers. Results indicate that, although health and food safety concerns are the main motives
for organic food purchases, ethical concerns, specifically in relation to standards of animal
welfare, play a significant influencing role in the decision to purchase organic food. The results
are consistent with parallel research into consumer concerns about animal welfare, which showed
that consumers are primarily concerned about food safety issues. Furthermore, the research
illustrates the central outcome that animal welfare is used by consumers as an indicator of other,
more important product attributes, such as safety and the impact on health. Indeed, ethical
considerations seem to motivate the purchase of organic food and free-range products and,
therefore, may be viewed as interrelated. However, such ethical frameworks are closely related, if
not contingent upon, the quality of the product, which includes perceptions of higher standards of
safety and healthiness. Based on the qualitative data, suggests that the organic market could take
advantage of research on consumer motivation to buy free-range products, by embodying ethical
concerns as an indicator of product quality.
Introduction
This paper focuses on consumer understanding of two key food issues: organic
production and farm animal welfare. The paper argues that consumers conflate
organic and ``animal-friendly'' products, believing that ``organic'' is equivalent
to ``free-range''. While it is true that the International Federation of Organic
Agriculture Movements (IFOAM) includes animal welfare as a key component,
and that all organic standards specify minimum animal welfare standards, it is
not necessarily true that these standards far exceed the legal requirements (e.g.
United Kingdom Register of Organic Food Standards). Indeed, Spedding (1996)
suggests that consumers do not consider animal production standards in
organic farming. Nonetheless, consumer concern about farm animal welfare
has risen in reaction to the intensification of agricultural animal production. A
number of surveys (e.g. Mintel, 1996; Bennett, 1996) state that the majority of
consumers are concerned (or very concerned) about animal welfare and are, British Food Journal,
indeed, willing to pay for improved animal welfare standards. Another key Vol. 104 No. 3/4/5, 2002, pp. 287-299.
# MCB UP Limited, 0007-070X
trend in consumer concern and, therefore, demand for improved quality, is in DOI 10.1108/00070700210425723
BFJ the area of food health and safety (Mintel, 1999; Von Alvensleben and Mahlau,
104,3/4/5 1995). Indeed, concern about additives, such as hormones, pesticides, herbicides
and antibiotics, are key drivers in the growth of the organic food market
(Latacz-Lohmann and Foster, 1997). While concern about health is the primary
motivator, consumers are also concerned about the environmental impact on
intensive farming, and about the welfare of intensively-produced farm animals.
288 A number of surveys have identified concern about health, food safety, impact
on the environment and animal welfare as the key reasons why consumers
purchase organic food (e.g. Mintel, 1999; Soil Association, 2000). However, as
with the animal welfare surveys, there is little data available on the meanings
consumers attach to ``organic'' food and ``animal welfare''. Furthermore, while
animal welfare may be one of the main reasons for buying organic food, it is not
clear to what extent the consumers are motivated by concern for the animal or
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concern about the impact of the animal's quality of life on the food product.
With the organic market currently dominated by imports of fruit and
vegetables, the key health motivators appear to be connected with the purchase
of fresh plant produce. However, the organic meat market is growing and the
organic dairy market is one of the leading sectors in the organic market
(Leatherhead, 2000). As the organic market continues to grow, with consumer
concerns about food safety, genetic modification and intensification not yet
abating, the specifics of organic animal production, beyond concern about the
content of feed and use of veterinary medicines, will undoubtedly emerge at the
intersection of concerns about human health and animal welfare.
Ethical consumerism
A ``green consumer'' movement emerged in the 1980s, when mounting concern
for the environment translated into sales of environmentally-friendly products
such as recycled paper and ozone-free fridges and freezers. The term ``ethical
consumerism'' was coined in 1998 by a group in Manchester, UK, who sought to
encourage people to embrace a wider set of concerns, and move from a simple
product-based to a company-orientated approach. They launched the magazine
Ethical Consumer to provide advice and information to help people avoid
buying from the worst companies and to locate products and services from
those taking an active stance against the exploitation of humans and animals
as well as the environment.
Being an ethical consumer means buying products which are not harmful to
the environment and society. This can be as simple as buying free-range eggs
or as complex as boycotting goods produced by child labour. Products which
fall into the ethical category include organic produce, fair trade goods, energy-
efficient light bulbs, electricity from renewable energy, recycled paper and
BFJ wood products with Forest Stewardship Council approval. Being an ethical
104,3/4/5 consumer can also involve watching your food miles: how much energy was
used getting the product to you. For this reason, ethical consumers are
encouraged to buy products which are produced locally.
Method
Focus group as a qualitative method
Focus groups act as a data collection procedure as they determine consumers'
perceptions, feelings and attitudes. In this way, focus groups produce
qualitative data which is analysed to understand consumer behaviour. Focus
groups provide in-depth information and explore why people feel, think or act
in a specific manner. It is a flexible research method as probing aids in the
exploration of unanticipated issues. Moreover, due to the fact that focus groups
place people in natural, real-life situations, the dynamic nature of the group
interaction is captured. Focus groups were selected as an idea-generating tool
so as to provide first-hand experience in observing and hearing consumers
talking about their perceptions of organic food and animal welfare and to
explore the way they interact with each other in terms of their consumer
behaviour.
Procedure
Four focus groups were conducted in Reading, UK, in summer and autumn
1999. In each focus group six to eight people participated, all of whom were
parents of children 4-11 years old. A screening questionnaire was used in the
recruitment of the participants so as ensure that all participants met the criteria
selected for the specific research. Knowledge of the meaning of organic food
was a prerequisite for the participants' selection. Moreover, they all were
responsible for buying food in their families and all belonged to the ABC1 Organic food
socio-economic class. Age was not a criterion, since most participants belonged production
to the same age group because they had children 4-11 years old. Participants
were unknown to each other. All participants in the first two focus groups were
parents who buy organic food regularly (every week); all participants in the
other two were parents who either do not buy organic food regularly or have
never bought it. 291
Focus group participants were initially given the chance to express their
opinions regarding general concerns that they might have regarding the food
that their families eat. The sources of food concerns and their significance were
explored. This open-ended question also gave an insight into how participants
perceive nutrition and how they experience some of the food ``scares''. A
transition question was asked regarding the changes participants might have
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made in their food choice behaviour as a result of the food concerns. There were
many spontaneous responses regarding organic food and this question was a
unique opportunity for additional probing and follow-up questions. Another
question that was asked concerned the perceptions participants had of organic
food. That particular question was crucial to identify the general image that
participants have of organic food.
All of the above questions were asked during all focus group sessions, with
organic and non-organic buyers, and offered an initial platform for reporting
differences in the perception of both groups. The remaining questions were
different for organic and non-organic buyers and included key issues, e.g.
reasons for purchase/not purchase, influencing factors to purchase/not
purchase organic food for their children, and any improvement in organic food
that participants would like to see. More specifically, the focus groups
attempted to explore issues like perceived advantages and disadvantages of
organic food, willingness to pay a premium, social values of organic food, trust
and assurance of organic food, sources and reliability of information, children's
attitudes towards healthy eating, media influence on children and parents in
terms of food, perception of organic and non-organic buyers.
The discussions included a wide range of products such as vegetables,
fruits, processed food as well as animal based produce. A final question was
asked to allow participants to state their final position on critical areas
regarding the purchasing of organic food. It also allowed participants to reflect
on all comments shared in the discussion and clarify their position at the
conclusion of the discussion. This particular question aided in the
interpretation of conflicting comments and gave an insight into what each
participant considered important. The paper will focus on buyers' versus non-
buyers' perceptions of organic food and farm animal welfare.
Analysis
The groups were audio-taped and video-recorded and transcribed verbatim.
The transcripts were entered into NVivo, a software package especially
designed for the analysis of qualitative research. All data that related to a
BFJ particular topic or theme were categorised and given a code name. Data were
104,3/4/5 coded through the initial creation of around 200 free nodes, some of which later
were revised and categorised according to topic areas. Coding helped the
organisation of data and facilitated interpretation. A node tree was created as
well as different node sets to explore perceptions of organic food in relation to
farm animal welfare.
292
Results
During the group discussions, three principal groups of people were identified.
The first group consisted of those participants that are so concerned about the
food, that their food choice has been affected. People who buy organic food
belong to that group. The second one included those participants who had
some food concerns but their food choice was either affected for a short period
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of time or it was not affected at all; for example, there were some participants
who stopped eating beef for a while after the BSE crisis. The last group
consisted of those participants who are not concerned at all about the food.
Their food choice was mainly driven by financial motives and price of food was
the most significant influencing factor.
adjacent field isn't treated that still that makes a different if you want to be free from nitrates
and insecticides (Dagmar, non-organic buyer).
The plethora of standards and definitions relating to both organic and free-
range production is at the heart of this confusion, and there is clearly a
conflation of organic and free-range production methods.
However, another non-buyer, who bought free-range eggs, seemed to know
the difference:
We always buy free-range but free-range does not always mean that organic. Because they
can be fed whatever it is only the fact they are out. If they run around it is OK. But if they stay
in the barn even if they run around I think that they are barred. The free range they can eat
whatever they want and they can go wherever they want but they are fed any growing
hormone, anything that is not organic. So even if we buy free range eggs I am not sure what
the hens has been eating, I just know that they had a nice life, being chickens . . . Again I think
that the free range has been more popular than the organic. And the price has been down . . .
(Anne, non-organic buyer).
Anne recognises the difference between organic and free-range chicken, and is
motivated by concern about the welfare of the chicken. The price difference is
identified as the reason why free-range products (notably eggs) are more
popular than organic equivalents.
Indeed, considering the cost of purchasing organic and free-range food,
participants found that free-range food was more expensive than normal food,
but the price differential was minor, in contrast to the differential for organic
food.
It is OK if it is a matter of 3p . . . Free-range is affordable. It is not something that is only for
the rich (Louise, non-organic buyer).
Food concerns
The focus group discussions asked participants whether they ``had any
concerns about the food people eat nowadays''. This initial question was very
important so as to identify the different level of concern among those
participants that buy and do not buy organic food. All participants, organic
buyers and non-buyers, spontaneously reported a wide range of concerns about
BFJ the food their families eat. General food concerns were expressed, as well as
104,3/4/5 concerns about the quality of food, ethical issues, food cost, information
provision, food that children eat, international issues and, finally, concerns
about the food as it is produced today compared to the past.
Health and food contamination concerns. There were a number of
spontaneous responses regarding health concerns relating to food
294 contamination, which included issues like pesticides, antibiotics, additives,
excess amount of fat, salt and sugar in food.
Concern about the use of antibiotics appeared during the focus group
discussion, which is exemplified by the following participant:
With meat they put all these kind of antibiotics automatically into any animals they are
breeding. They are finding, now, that people are becoming immune to antibiotics they have
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been given, so they have to bring out new ones (Adriana, organic buyer).
And later the same participant used the animal welfare issue as a motive for
buying organic meat:
I do not buy organic vegetables so often. I buy more organic meat than organic vegetables
and I go a lot for taste for many things. The conventionally produced plum tomatoes taste
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really lovely. For me, it is not purely political thing as well. It is more that at the end of the day
it is going to taste more and I enjoy it. The political thing has to do more with the animals
than with the vegetables (Tracy, organic buyer).
While some non-buyers were concerned about animal welfare, they were less
likely to buy animal-friendly products and more likely to express concern about
animal production, in terms of food safety, by reducing consumption rather
than substituting conventionally produced products for organic or free-range
products.
Health issues. Organic food buyers perceive free-range products as superior
to conventional products as far as their health benefits are concerned. The
following participants commented on the animals' quality of life and its effect
on food healthiness:
I feel that free-range chickens had a happier and healthier life. More space to move and play
on the fields . . . the life an animal definitely affects the quality of its meat! (Julia, organic
buyer).
Another participant also referred to the relationship between food quality and
animals' wellbeing:
You are what you eat . . . happy animals produce healthy products (Tracy, organic buyer).
been kept . . . this is all allowed and the legislation is all wrong and we all have been exploited
as these people only have to meet a couple of categories and we think we buying cruelty-free
wonderful food! These chickens from 0-6 there are taken to a certain place and when they are
ready to be laying hens they were so used to be indoors. They did not use the outdoor
facilities which was a little door and they all stayed in the barns like a lot of battery hens. It
was quite horrible. And then they moved to the Soil Association, which I always thought
were very stringent but apparently they are not! And I wonder whether the organic products
that we are consuming are also meeting one or two categories but they are also they do not
have this pesticide use and this pesticide but it has an insecticide and a fungicide used. We do
not know! (Julia, organic buyer).
Lack of trust in sources of information, especially the Government and the food
industry, was identified as a key barrier to purchasing animal-friendly
products (Harper and Henson, 2001) and is evident here, even among organic
buyers.
Vegetarianism
An alternative to substituting products, due to concern about health or animal
welfare, is to reduce or stop consumption. This strategy is adopted by both
buyers and non-buyers, but, the reasons for change in consumption and the
period of time involved differ radically. According to the focus group results,
two of the main reasons why people have decided to become vegetarians are
animal welfare issues and health issues.
Animal welfare issues. Animal welfare issues are closely related to health
issues, as evident in the following quotation describing why this organic buyer
became vegetarian:
Incidentally, I do not eat meat and that is because of animal welfare issues (apart from fish) I
have been vegetarian since I was 18, 15 years ago, I did not eat fish at the beginning as well.
But that was an animal welfare issue. But then I have always been interested in what I eat
and from where it comes from and I started to read about pesticides and the influence of DDT
back in the 1970s and 1980s when they found what it does to people and I became aware from
where the food comes from and how it has been produced. I also worked for the Ministry of
Agriculture at the time which is an ideal way to find out how food is produced (Julia, organic
buyer).
Health issues. Concern about BSE made some people stop eating beef. The only Organic food
significant difference was that most of the non-organic food buyers have production
become vegetarians just for a specific period of time, during the BSE crisis,
whereas organic food buyers are more committed:
The biggest worry to me the recent years has been the BSE worry which . . . really . . . I had
sleepless nights about it . . . for my children and we are eating beef now again . . . we gave up 297
meat quite a long time ago, we tried to be vegetarians (Chris, non-organic buyer).
that the damage has already been done, so why stop? (Ally, non-organic buyer).
Discussion
While buyers and non-buyers of organic food have similar perceptions of what
organic food means, they have divergent understanding of the differences
between organic production and free-range (or ``animal-friendly'') production.
Perceptions of organic food are affected by their beliefs about the safety and
quality of conventional food production and subsequent attitudes to
conventional versus organic products. Purchasing behaviour is affected by
their perceptions, beliefs, attitudes and the ability to pay premiums for organic
products. Here, three groups of consumers were identified: those consumers
who are concerned about health and/or ethical issues and, therefore, buy
organic food; those consumers who are concerned about health and/or ethical
issues and, therefore, do not buy organic products but may have reduced
consumption or buy free-range products; and those consumers who are
unconcerned about health and/or ethical issues and, therefore, do not buy
organic products, have not changed their consumption and do not buy free-
range products.
The main motivator for purchasing organic food is health; moreover,
standards of animal welfare are used as indicators of the safety and healthiness
of food. However, both buyers and non-buyers report that concern for the
wellbeing of the animal motivates purchase of animal-friendly products.
Buyers of organic food are more likely to be concerned about food-related
ethical issues such as animal welfare, the impact of agriculture on the
environment and ethical trading, than non-buyers. Moreover, organic buyers
are more likely to be vegetarian than non-organic buyers. However, despite the
differential rates of purchasing free-range products, consumers present ethical
reasons to justify their motivations. The ethical dimension, concern about the
welfare of the animal for the animal's sake, contributes to the consumption of
products at the symbolic, as well as the literal level. Unlike concern about the
environment or fair-trade, animal welfare is a multi-level construct, which has
both a nutritional (or physiological) and social (or symbolic) component. This is
BFJ clear from the use of standards of animal welfare as an indicator of food safety
104,3/4/5 by both organic buyers and non-organic buyers. Good animal welfare produces
not only an ethical result for the consumer, but a nutritional one as well.
The issue focuses on the degree to which animal welfare, as a motivator to
purchase organic food, is defined primarily in terms of the welfare of the animal
or the health of the consumer. Consumers of free-range products, though
298 manifestly expressing ethical concerns, are often motivated by health concerns.
In the case of organic food consumption, this displacement is amplified. The
emphasis is clearly on health. Consuming animal products is acceptable,
whether they are conventionally produced, extensively produced or organically
produced. All agricultural animals are commodified to the extent that the key
consumer definition of animal welfare, that animals are raised naturally, will
always be compromised. If so, ethical motivation for both organic and free-
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