QUESTIONNAIRE

A STUDY ON “HUMAN RESOURCE MANAGEMENT & WELFARE OF EMPLOYEES” IN NORTHEAST

FRONTIER RAILWAY, DIBRUGARH.

Dear Sir /Madam, I am Swapneel Saikia; As a part of my curriculum I am doing my summer project on the title on
“HUMAN RESOURCE MANAGEMENT & WELFARE OF EMPLOYEES” in your Organization.

I would be grateful if you kindly spare your precious time to answer the queries.

1. Gender:

a. Male b. Female

2. Years of Service:

a. 1-5 years b. 6-10 years c. 11-20 years d. Above 20 years

3. From which Department do you belong?

a. Stores b. Mechanical c. Electrical d. Personnel

4. Does the organization place the right person in the right job?

Strongly agree Agree Undecided Disagree Strongly disagree

5. Adequate and relevant information about the organization and job is provided to the candidate at the time of
recruitment.
Strongly agree Agree Undecided Disagree Strongly disagree

6. Selection of a candidate in the organization is strictly based on his/her merit.

Strongly agree Agree Undecided Disagree Strongly disagree

7. The training needs of the employees in the organization are assessed on the basis of their performance?

Strongly agree Agree Undecided Disagree Strongly disagree

8. Do you receive proper feedback for your performance?

a. Yes b. No

9. Are you satisfied with the pay you receive?

a. Yes b. No

10. Does your supervisor encourage you to discuss your problems with them?

a. Yes b. No

11. The organization make continuous effort to create a sense of belongingness among employees and feel like a
member of the organization.
a. True b. False

12. The management follows policies and practices that serve combined interests to both employees and the
organization.
 a. True b. False

13. The superior of the workshop emphasizes on maintaining good relationship with his subordinates

a. True b. False
14. How do you rate the Working Environment of the Organization?

Highly satisfied satisfied neutral dissatisfied Highly dissatisfied

15. How do you rate the working hours of the organization?

Highly satisfied satisfied neutral dissatisfied Highly dissatisfied

16. Are you aware of various welfare measures provided by the organization?
a. Yes b. No

17. How do you rate the welfare services provided to you?

Highly satisfied satisfied neutral dissatisfied Highly dissatisfied

18. Rate the medical benefits provided by the organization for the employees & their families?

Highly satisfied satisfied neutral dissatisfied Highly dissatisfied

19. Rate the satisfaction level towards canteen facility provided by the organization

CANTEEN HIGHLY HIGHLY

SATISFIED NEUTRAL DISSATISFIED
FACILITY SATISFIED DISSATISFIED
Quality of
food
Price

20. Are you satisfied with the housing facility provided?

Highly satisfied satisfied neutral dissatisfied Highly dissatisfied

21. Does welfare benefits provided by the organization plays as a motivational factor?

a. Yes b. No

22. Are you satisfied with the overall welfare measures provided by the organization?

a. Yes b. No