Winnipeg Police General 2019 Survey Results

THE WINNIPEG POLICE SERVICE
GENERAL SURVEY, 2019
Prepared by:
Jeff Wyman
Organizational Development and
Support Division (32)
Winnipeg Police Service
October 2019
Table of Contents
Introduction .................................................................................................................. 3
Methodology ................................................................................................................ 4
Executive Summary ...................................................................................................... 6
Survey Results ............................................................................................................ 18

Section B. Crime and Safety ...................................................................................... 18
Section C. Citizens who Contacted the Police ........................................................... 29
Section D. Citizens Contacted by Police .................................................................... 31
Section E. Complaints ................................................................................................ 32
Section F. Traffic ........................................................................................................ 33
Section G. General Policy Issues / Satisfaction Issues .............................................. 45
Contact....................................................................................................................... 63
Appendix 1 - Demographics ....................................................................................... 65
2
THE WINNIPEG POLICE SERVICE GENERAL SURVEY, 2019
The 2019 Winnipeg Police Service public opinion survey was conducted between July
29 and August 3, 2019. A total of 620 respondents answered over 80 questions
concerning their involvement with, and opinion of, the Winnipeg Police Service. Several
of the questions on the survey are “tracking” questions. They have remained unchanged
for almost 20 years, through nine surveys, and can be used to measure the changing
attitudes of citizens over the years.
The questions are generally intended to assess citizens’ involvement with the Service
over the past year and many of the survey questions are phrased “In the last year did
you …” (in regards to the Winnipeg Police). Thus, the responses generally equate to
parts of both the 2018 and 2019 years although the survey was conducted in 2019. The
WPS General Survey prior to this one was reported in 2017.
Almost all of the questions were answered by all 620 respondents but several were
answered by less. For example, question B9 asks respondents "During the last year
were you the victim of a crime that you did not report?" Those who said “yes” (N=88),
were asked a follow-up question: B10.1 "Was this a personal or property related crime?"
The follow-up question was not appropriate, or asked of, respondents who were not the
victim of a non-reported crime. These citizens “skipped” this question and so the
number of respondents who actually answered was less than the total 620 (in this case
88). Throughout this report, where appropriate, reference will be made to the “N” or
number of people who answered a specific question. If the “N” is not mentioned, it may
be assumed that all 620 respondents answered.
3
METHODOLOGY
Winnipeg residents were surveyed by telephone by Advanis Inc. (Edmonton, Alberta),

from July 29-August 3, 2019. The phone numbers were randomly selected and
respondents were allowed to complete the survey if they were Winnipeg residents
(inside the Perimeter Highway) and adults.
Several quotas were imposed on the fielding of the survey:
 52% of the respondents should be women (Census Canada);
 At least 10% of the total respondents must come from postal code areas relating
to police District 1.
 At least 18% of the total respondents must come from postal code areas relating
to police District 3.
 At least 40% of the respondents had to be mobile phone rather than landline
users.
 It was expected that the ages of the respondents should generally correspond
with the demographics of the city as defined by the Canadian Census.
Because the field window of this survey was short, at just four days, the opinions of the
respondents were likely not influenced by events involving the Service that occurred
and were reported while the survey was being conducted.
As with all surveys, this instrument attempts to estimate the opinions of the entire adult
population of Winnipeg by interviewing a small sample of them. This is an exercise in
probabilities since it cannot be known for certain how the entire population feels unless
we actually talk to each of them. This uncertainty is expressed as a margin of error. In
this case the margin of error is 4%. This means that, if 40% of survey respondents say
they think crime has increased in Winnipeg in the past year, the actual percentage of
Winnipeg residents that believes this will probably fall between 36.0% and 44.0%.
Or, to put it another way, if 38% of men say they think crime has increased in Winnipeg
in the past year and 42% of women say they think crime has increased in Winnipeg in
the past year, these values must be treated as equal as they fall within the margin of
error.
As in the 2017 survey, one of the requirements was that a substantial portion of the
respondents (40%) do the survey on a mobile phone, rather than a land line. Of the 620
completed surveys, 517 (83.4%) were done on a wireless device. As the ratio between
landline and wireless alternatives in Canada continues to shift towards mobile devices,
it becomes increasingly imperative to be able to tap into those who primarily use cell
phones to conduct accurate research.
4
The Organizational Development and Support Division (ODS) of the Winnipeg Police
Service was responsible for writing and commissioning the survey. This Division also
completed the analysis of the data once it was forwarded from Avanis. The data
analysis was conducted using SPSS (Statistics Package for the Social Sciences).
The responses to each question were assessed in a number of ways. The frequency
and percentage of the entire pool of respondents to every question was calculated, but
also the frequency of response by the gender, age, police district of residence. For
some questions, the educational level and household income of the respondents was
also assessed to see if they revealed patterns in the responses.
In some questions these breakouts yielded interesting information but not in others. If
the responses to a question were statistically significant when these variables were
assessed, this fact is cited in the report. Otherwise there is no mention made of these
data in this report.
Five questions scattered throughout the survey specifically asked respondents if they
had had a personal interaction with a WPS officer or member. There were 234
respondents who answered “yes” to any of these questions. These were placed in a
data grouping of those who “had contact” with the Service in the past year. All others
(386) were placed in a “no contact” group. “Contact” was used as a demographic for
certain questions, to see how the fact of having personal contact with the Service had
affected the opinions of the respondents.
5
EXECUTIVE SUMMARY
CRIME AND SAFETY
 More Winnipeg residents feel that crime in the city overall has increased over the
past year (72.9%) (question B1). This is a dramatic reversal of opinion from the
last survey in 2017 to now.
 A jump of 44% in those thinking crime had increased was mirrored by a decline
of 33% in those who thought crime had remained stable (question B1).
 This is the highest percentage of respondents who felt crime was on the rise
since 2007(question B1).
 The belief that crime was on the increase rose with the age of the respondent,
from 68% of the younger respondents to 79% of the elder. Women were more
likely (79% compared to 66%) than men to believe that crime had increased
(question B1).
B1. Citizen Perception of Crime in Winnipeg 2001-2019

80.00%
70.00%
60.00%
50.00%
Increased
40.00%
Decreased
30.00%
Remained same
20.00%
10.00%
0.00%
2001 2005 2007 2010 2013 2015 2017 2019
 Going back to 1999, typically about 30% of respondents felt Winnipeg had more
crime than other cities. The current survey shows that 55.1% of citizens now
believe there is more crime in Winnipeg than elsewhere (question B2).
6
B2. Citizen Perception of Winnipeg Crime Versus Other
Canadian Cities
60.0%
50.0%
40.0%
30.0% More crime
20.0% Less crime
10.0%
0.0%
2001 2003 2005 2007 2010 2015 2017 2019
 Over the last seven surveys, an average of 24.2% of respondents has felt that
crime in their neighbourhood had increased (question B3). In 2019, this figure
jumped to 42.4%, a significant increase.
 Residents of Districts 2 and 4 (52.6%) were much more likely to feel that crime
had remained the same than were those in Districts 1 and 3 (39.6%). Residents
of Districts 1 and 3 (51.3%) were much more likely to feel that crime had
increased than in Districts 2 and 4 (38.8%) (question B3).
 When asked about the seriousness of various neighbourhood issues,

respondents overall selected "theft from cars", "people using drugs" and
“vandalism” as being the most serious issues (question B4).
 When assessed by geographic area, respondents from Districts 2 and 4 cited

"theft from cars" as the most pressing issue, those from Districts 3 and 1 felt that
"people using drugs" was their biggest neighbourhood issue (question B4).
7
B4. I am now going to read you a few statements about the seriousness of various problems in
your neighbourhood only.
On a scale from 1 to 5 in which 1 is not at all serious, 2 is somewhat serious, 3 is serious,

4 is very serious, and 5 is extremely serious.
(Mean Scores)(Sorted by score)
Total District 1 District 2 District 3 District 4

N= 620 67 200 128 213
Theft from cars 2.9 3.2 2.9 2.8 2.9
People Using Drugs 2.9 3.8 2.7 3.2 2.7
Vandalism 2.9 3.1 2.7 2.9 2.8
Break and Enter 2.8 3.1 2.7 2.9 2.8
People Dealing Drugs 2.8 3.4 2.5 3.0 2.6
Traffic Violations 2.6 2.4 2.7 2.6 2.5
Robbery 2.6 3.1 2.4 2.6 2.5
Assaults 2.5 3.2 2.2 2.7 2.4
Gang Activity 2.3 3.0 2.0 2.7 2.2
Community Disturbances 2.3 2.8 2.1 2.4 2.2
Street People 2.1 2.6 2.0 2.5 1.9
 Almost all respondents (93%) felt they would be safe walking in their
neighbourhood during the day (combines responses very safe + reasonably safe)
(question B5).
 Although the number of citizens who felt generally safe walking in their
neighbourhood during the day was consistent with previous surveys, the number
of respondents who felt "very safe" declined in all categories of gender, age and
residence from the 2017 survey to the current one (question B5).
 A majority, (62%) of respondents said they felt reasonably or very safe walking in
their neighbourhood after dark (question B6). This is slight decline from the past
three surveys (69.3% average).
 Residents in Districts 1 and 3 were much less likely (38.5% very safe or
reasonably safe) to feel safe in their neighbourhood after dark compared to
residents in other parts of the city (73% average) (question B6).
 Over half of the residents from Districts 1 (65%) and 3 (56%) felt they would feel
somewhat or very unsafe walking alone in their neighbourhood after dark
(question B6).
 When the 2017 survey results are compared to 2019, in every area of the city a
higher percentage said they felt "very safe" 2017 and "very unsafe" in 2019
(question B6).
8
B6. Percentage of Citizens Who Feel Safe Walking
Alone in Their Neighbourhood After Dark
90%
80%
70%
60%
50%
Males
40%
Females
30%
20%
10%
0%
2007 2010 2013 2015 2017 2019
 63% of all respondents indicated that they feel very or reasonably safe walking
alone downtown in daytime. 36%, though, indicated this scenario would make
them feel unsafe or very unsafe (question B7).
 Females were far more likely than males (49.6% compared to 21.6%) to feel
unsafe downtown during the day (question B7).
 Only 17.2% of respondents from District 1 said they would feel unsafe during the
day downtown compared to 39.4% of respondents from other districts (question
B7).
 In the 2015 survey, there was a 32 point difference between the percentage of
women who felt safe walking downtown during the day and those who felt
unsafe. That gap shrunk to 0% in the 2019 survey, with equal numbers of women
reporting they would feel safe or unsafe (question B7).
B7. How Safe Would You Feel Walking Alone

Downtown During the Day?
90%
80%
70%
60% Feel Safe Male
50%
Feel Safe Female
40%
Feel Unsafe Male
30%
Feel Unsafe Female
20%
10%
0%
2015 2017 2019
9
 Only 12% of all respondents said they would feel very or reasonably safe walking
alone downtown after dark, while 88% reported they would feel unsafe or very
unsafe (question B8).
 95% of females said they would feel unsafe walking alone downtown after dark,
including 71% who said they would feel very unsafe (question B8).
 14% of respondents (88 people) indicated that they were the victim of a crime in
the past year that they did not report to the police (question B9).
COMPLAINTS
 A total of 27 respondents had had an occasion to complain about the conduct of

a Winnipeg Police Service officer (question E1).
 21 of these respondents responded to the follow-up question by indicating that

they did not make a formal complaint to the WPS (question E3).
TRAFFIC
 The approval rate for the use of photo cameras is strong, averaging about 80%
approval (strongly + moderately approve) for all types of installations (questions
F1.1 through F1.6).
F1.1/2 Do You Personally Approve or Disapprove of

the Installation of These Cameras
100.0%
80.0%
60.0%
Approve
40.0% Disapprove
20.0%
0.0%
2007 2010 2013 2015 2017 2019
10
 The approval rate is virtually the same as that seen in the 2007 survey and all
years in between, demonstrating that the public has remained satisfied with the
use of these instruments for 13 years (questions F1.1 through F1.6).
 Approval rates for all types of cameras were stable throughout all age categories
and in all districts. However, there were differences by gender, with males
expressing disapproval at a rate twice as high as females (questions F1.1
through F1.6).
 The approval rates for the idea of the WPS using cameras in areas not near
schools or construction zones but which had seen numerous collisions or traffic
events was strongly supported (question F1. 5). In fact, approval for this concept
has risen almost 10% over the past decade.
 Respondents were asked their opinion of the WPS placing photo enforcement
cameras at any location, solely at the discretion of the Service. A majority of the
citizens (65.3%) approved of this concept (question F1. 6).
 Just over one-third of respondents (33.4%) did not approve of the Service placing
cameras in this manner. Females, at 73.4%, were more approving than males
(56.6%) of placing photo enforcement cameras at any location (question F1. 6).
 Almost 70% of the respondents’ households had received a red light or photo
radar ticket at some time. This was an increase of 7% from the 2017 survey
(question F2).
11
 It is interesting to note that respondents continued to approve of the various
camera installations even if someone in their household has received a ticket
(question F2). The approval rates were higher in households where no one had
received a ticked but by a surprisingly small margin.
F2. Has Anyone in Your Household Received a Ticket

Due to an Offense Detected By a Red Light or Photo
Radar Camera?
80.00%
70.00%
60.00%
50.00%
40.00%
Yes
30.00%
20.00%
10.00%
0.00%
2003 2005 2007 2010 2013 2015 2017 2019
 8.4% (52 people) of all respondents had been stopped by a Winnipeg Police
Service officer for a traffic violation during the last year (question F5). This is in
line with the results of most recent surveys
 Few respondents (9%) believed the Service should be less strict in their
enforcement of traffic laws (question F9), while 23% believed there should be
more traffic enforcement.
 Males disapproved of photo radar in each category by at least 10% more.
 The percent of respondents who feel the level of traffic enforcement should stay
the same has risen, quite consistently, from 38% in 1997 to 67% in 2019
(question F9).
 Younger citizens (18-34 years) wanted less traffic enforcement at a rate almost
three times greater than elder respondents.
12
F9. With Respect to the Traffic Laws in General, Should
the Police Be More Strict, Less Strict or About the
Same as in the Past?
70.00%
60.00%
50.00%
40.00% More
30.00% Less
20.00% Same
10.00%
0.00%
1997 1999 2001 2003 2005 2007 2010 2013 2015 2017 2019
GENERAL POLICING ISSUES / SATISFACTION ISSUES
 Question G1 asked the respondents to rate a series of potential police activities

in terms of how important they thought these actions should be. For the third
consecutive survey, of the activities listed in the question, respondents assigned
the highest score to “conducting criminal investigations”.
 This activity generated an average of 4.66 on a 5 point scale indicating that the
majority of respondents rated it as 5 out of 5. In fact, of the 620 total
respondents, 468 scored this activity as a "5" and another 108 scored it as a "4"
(question G1).
 The criminal investigations score was followed closely by “concentrated effort on

gang enforcement” (4.58), “responding promptly to calls” (4.56) and
"concentrated effort on drug dealers" (4.55) (question G1).
 It is apparent from the responses to question G1 that citizens regard all types of
police activities as valid and important. The activities that received the highest
average scores from respondents did so because more people rated them as
very important (5 on a 5 point scale), but none of the possible activities scored
poorly, with the lowest average score still being over 3.0.
2017 2019
Activity
Average Average
G1.B. Criminal Investigations 4.57 4.66
G1.E. Concentrated effort on gang enforcement 4.46 4.58
G1.G. Responding promptly to calls 4.48 4.56
13
G1.F. Concentrated effort on drug dealers 4.36 4.55
G1.D. Crime prevention 4.34 4.48
G1.A. Being visible on patrol 4.24 4.32
G1.L. Victim Services 4.25
G1.I. Keeping peace and order on the streets 4.08 4.14
G1.K. Crime Education 4.01
G1.J. Community Relations 3.73
G1.C. Traffic enforcement 3.74 3.70
G1.H. Concentrating on intoxicated/street persons 3.48 3.45
 In Question B4, respondents indicated that their most significant neighbourhood

problems were theft from cars, traffic drug use/users and vandalism. In question
G1, they indicate that while they rate policing activities such as keeping peace
and order and dealing with street people as important, they clearly see other
activities as being of greater value.
 Respondents were asked about the level of professionalism, fairness,

courteousness and the amount of confidence they had in the WPS. The 2019
results were very similar to past survey responses.
 When asked to rate the overall quality of service, the percentage of respondents
rating the police as good or excellent, 64.2% (73% in 2017 and 72% in 2015)
was lower than the values seen in last two surveys (72% average) but slightly
better than the percentage rating good or excellent in the 2007 and 2010
surveys.
 Review of the quality rating trend since 2001 demonstrates that 2019 is not an
outlier as it is within the parameters for the last 20 years. There is very little
change in those who rate quality of service as poor or very poor (between 4%
and 7%). The majority of change is between those who choose average, good or
excellent.
 With respect to quality, since 2007 there appears to be a correlation between

crime rates and quality assessments. Crime rate in 2007 – 2010 were high
followed by five years of decline. The 2018 crime increase is believed to be
reflected of the 12% decrease in the excellent/good categories.
14
G7. How Would You Rate the Overall Quality of the
Police Service in Winnipeg?
80.00%
60.00%
Excellent-Good
40.00%
Average
20.00% Poor-Very Poor
0.00%
2001 2003 2005 2007 2010 2013 2015 2017 2019
 Question G2H asks about the level of trustworthiness offered by members of the
WPS. This year wording changes were made to both the question and the
allowed responses. Therefore, in this case, there is a slight lack of comparability
with past answers. Overall, in the 2019 survey, 66.3% rated the police excellent
or good for trustworthiness compared with 82% in 2017 (81% in 2015) who rated
the police absolutely or usually trustworthy.
 There was a 13% increase in those that chose average and a correlating
decrease between those that responded excellent and good this year compared
to the 2017 survey results. There was also a slight increase in those that chose
poor and very poor.
 When asked to rate the level of funding received by the Service, an almost equal
amount of citizens thought the police were appropriately and adequately funded
(40.0%) and under funded (38.5%). A small minority, 8.9%, thought the police
were over funded (question G4).
 Only 25% of respondents under the age of 35 thought the Service was under
funded compared with 53% of respondents aged 55 or older (question G4).
15
 From 2001 through 2017, on average, 50.9% of respondents thought the Service
had just about the right number of officers. This year, that number dropped to
33.7% (question G5).
 From 2001 through 2017, on average, 42.3% of respondents thought the Service
had too few officers. This year, that number increased to 53.4% (question G5).
 The percentage of citizens who think the Service has too few officers increases
with the age of the respondent, from 45% of those aged 18-34 to 64% of those
aged 55+ (question G5).
 There was a wording change in this question between the 2019 survey and
previous versions. The previous version: "Thinking about the number of police
you see in your neighbourhood, would you say there are too many, too few, or
about the right number?" was replaced by: "How would you rate the number of
officers in the City of Winnipeg?"
G5. How Would You Rate the Number of Officers the

Winnipeg Police Service has?
70.00%
60.00%
50.00%
40.00% Too Many
30.00% Too Few
20.00% About Right
10.00%
0.00%
2001 2003 2005 2007 2010 2013 2015 2017 2019
 When asked: "Does the Winnipeg Police Service meet your needs, values and
expectations?", the majority of respondents indicated that their needs were being
met, with 41.1% saying "usually" and 28.5% saying "always/consistently"
(question G6).
 61% of respondents under the age of 35 felt the Service meet their expectations
compared with 79% of respondents aged 55 or older (question G6).
 When asked to rate the overall quality of police service in Winnipeg, 64.2% said
good or excellent. This was a decline from the values seen in last two surveys
(72% average)(question G7).
 Older respondents rated the police service quality higher, with 76.5% of those
aged 55+ rating the police of excellent or good, compared to 57.8% of the rest of
the respondents (question G7).
16
 When the opinions of citizens who had had contact with the Service in the past
year were compared to those who had no contact, less positive responses to
service based questions came from the "had contact" group.
 In all 11 police service elements, the "had contact" group was less likely to rate
the police excellent/good than the "no contact" group. The average decline was
14.6%. The "had contact" group was also more likely to rate the police poor/very
poor than the "no contact" group. The average change through all the elements
was 6.5%.
17
SURVEY RESULTS
SECTION B. CRIME AND SAFETY
When asked about the city as a whole (question B1), the great majority of respondents
(72.9%) felt that crime had increased over the last year or two. This figure represents a
significant change from the 2013 through 2017 surveys in which respondents generally
felt that crime had remained the same. In fact, this is the highest percentage of
respondents who felt crime was on the increase since 2007. The percentage who felt
crime had decreased, 3.1% (8.6% in 2017 and 13% in 2015), was significantly reduced
compared to the results of past surveys.
The dramatic reversal of opinion from 2017 to 2019 can be seen in the chart of citizen
perception of crime trends over the past 20 years or so below. A jump of 44% in those
thinking crime had increased mirrored by a decline of 33% in those who thought crime
had remained stable.
B1. Thinking of the last year or so – do you think that crime has increased, decreased, or
remained about the same in the City of Winnipeg?
2001 2003 2005 2007 2010 2013 2015 2017 2019

Increased 68.0% 54.0% 57.3% 75.0% 59.3% 34.3% 28.0% 29.2% 72.9%
Decreased 4.0% 6.0% 6.0% 4.0% 6.9% 9.9% 13.0% 8.6% 3.1%
Remained
23.0% 37.0% 31.8% 17.0% 30.1% 52.6% 55.0% 54.8% 21.8%
same
No opinion 5.0% 4.0% 4.9% 3.0% 3.8% 3.2% 4.0% 7.3%. 2.3%.
Base: All Respondents Winnipeg Police Service General Survey 2019 August 2019
18
Three percent (9% in 2017 and 13% in 2015) of citizens felt that crime had decreased in
Winnipeg and so this continues a trend from the last few surveys. The belief that crime
was on the increase rose with the age of the respondent, from 68% of the younger
respondents to 79% of the elder; while the belief that crime was on the decrease was
consistent through the age groupings. Women were more likely (79% compared to
66%) than men to believe that crime had increased.
B1. Thinking of the last year or so – do you think that crime has increased, decreased, or remained
about the same in the City of Winnipeg?
All Respondent Age Gender District

18 to 35 to 55 District District District District
Female Male
34 54 plus 1 2 3 4
Increased 72.9% 67.6% 71.1% 79.4% 78.9% 66.3% 74% 69% 75% 74%
Decreased 3.1% 2.8% 3.4% 2.9% 3.1% 3.0% 1% 4% 3% 3%
Remained 21.8% 27.9% 22.4% 15.8% 17.6% 26.3% 25% 19% 21%
23%
the same
No opinion 2.3% 1.7% 3.0% 1.9% 0.3% 4.4% 1% 2% 3% 2%
Respondents from all districts believed that crime in Winnipeg overall had increased
although this belief was a bit weaker among District 2 residents. More citizens in District
2 (25%) felt that crime had remained the same than did those in the other districts (21%
average).
Respondents were asked to compare their perception of crime in Winnipeg against their
perception of crime in other Canadian cities (question B2). Going back to 1999, typically
about 30% of respondents felt Winnipeg had more crime than other cities. This
percentage increased to almost 50% from 2007 through 2010 and then declined again
briefly. The current survey though, shows that 55.1% of citizens believe there is more
crime in Winnipeg, is a continuation of increases in three consecutive surveys and also
the highest percentage who have ever expressed this belief in this survey.
Of the remainder, 34.5% (compared to 41% in 2017 and 45% in 2015) believed that
there was the same amount of crime in Winnipeg compared to elsewhere. Just six
percent (6.3%) felt there was less or much less crime in Winnipeg, down from 13% in
previous surveys (2015-2017).
This represents a significant shift in attitude since 2015. The number of citizens who
believe Winnipeg has more crime than other Canadian cities has increased 20% over
the past 4 years, while those who think we have less crime has dwindled to almost
none. Assuming most people do not really know what is going on in other cities, this
perception is assumed to be mainly based on events here in Winnipeg.
19
B2. Still thinking of the last year or so, how do you think Winnipeg compares with other major
Canadian cities in terms of the amount of crime? Would you say Winnipeg has.. ?
2001 2003 2005 2007 2010 2013 2015 2017 2019

Much more crime 8.0% 5.0% 5.2% 11.0% 13.8% 8.7% 5.0% 5.6% 12.4%
More crime 22.0% 23.0% 21.1% 38.0% 34.3% 36.6% 30.0% 30.9% 42.7%
Same amount 41.0% 44.0% 45.9% 33.0% 37.0% 42.9% 45.0% 40.9% 34.5%
Less crime 16.0% 16.0% 17.6% 7.0% 6.5% 8.1% 13.0% 13.1% 5.5%
Much less crime 2.0% 2.0% 3.0% 2.0% 1.0% 0.6% 1.0% 0.5% 0.8%
No opinion 10.0% 10.0% 7.2% 9.0% 7.5% 3.1% 6.0% 9.0% 4.0%
Almost half of Winnipeg respondents (48.7%) felt that crime rates in their
neighbourhood had remained about the same as last year (question B3). This was a
significant decline from the responses from the past two surveys, in which over two-
thirds (67%) felt that crime had remained stable. Of the remainder, most (42.4%) felt
that crime had increased in their neighbourhood (compared to 18.8% of respondents
from the 2017/ 2015 surveys. Few, 6.5%, believed that crime had decreased. As can be
seen from a chart of question B3, the 2019 results represent a considerable shift from
those seen in 2017. Over the last seven surveys, an average of 24.2% of respondents
has felt that crime in their neighbourhood had increased. In 2019, this figure jumped to
42.4% - a significant increase.
B3. During the last year or so do you think crime has increased, decreased or remained about the
same in your neighbourhood?
2001 2003 2005 2007 2010 2013 2015 2017 2019

Increased 23.0% 22.0% 21.0% 26.0% 24.3% 15.7% 19.0% 18.6% 42.4%
Decreased 6.0% 6.0% 7.0% 4.0% 6.9% 8.4% 11.0% 9.5% 6.5%
20
Remained
66.0% 68.0% 69.0% 65.0% 65.6% 73.5% 67.0% 67.4% 48.7%
same
No Opinion 5.0% 5.0% 3.0% 4.0% 3.3% 2.4% 2.0% 4.5% 2.4%
B3. Perceptions of Neighbourhood Crime

80.00%
60.00%
Increased
40.00%
Decreased
20.00% Remained same
0.00%
2001 2003 2005 2007 2013 2015 2017 2019
B3. During the last year or so do you think crime has increased, decreased or remained about the
same in your neighbourhood?

Female Male
34 54 plus 1 2 3 4
Increased 42.4% 36.3% 49.6% 39.7% 43.7% 41.1% 55.7% 38.4% 46.9% 39.3%
Decreased 6.5% 8.9% 6.5% 4.3% 5.3% 7.7% 7.1% 4.4% 8.6% 6.8%
Remained
the same 48.7% 53.1% 42.2% 52.2% 48.9% 48.5% 37.1% 54.2% 42.2% 51.1%
No opinion 2.4% 1.7% 1.7% 3.8% 2.2% 2.7% 3.0% 2.3% 2.7%
Base: All Respondents Winnipeg Police Service General Survey 2019 September 2019
There was a considerable difference of opinion regarding this question when comparing
the ages of the respondents. Younger (18-34) and older (55+) respondents were more
likely to feel that crime had remained the same than those aged 35-54 years. More of
the middle group of citizens, almost 50%, felt that crime had increased. Less than 40%
(38%) of the older and younger citizens felt the same way.
Similar inconsistencies appear when the results are viewed by district. Residents of
Districts 2 and 4 (52.6%) were much more likely to feel that crime had remained the
same than were those in Districts 1 and 3 (39.6%). Residents of Districts 1 and 3
(51.3%) were much more likely to feel that crime had increased than were those in
Districts 2 and 4 (38.8%). Regardless of their district of residence, very few (6.5%) felt
crime had decreased.
Question B4, introduced in the 2013 survey, asks citizens to rate a number of problems
in terms of the seriousness of these issues as they pertain to the respondent's specific
neighbourhood. The rating for each issue was from 1 to 5, with 5 being extremely
serious. The average value for each issue was calculated, with a higher average score
indicating that more citizens had rated an issue to be of greater severity.
21
This, in turn, allowed for ranking the issues. The mean values calculated range from
1.0, which would be the lowest possible value to 5.0, which would be the highest
possible value. The tables below summarize the findings.
Of the issues in the item bank, the respondents overall selected "theft from cars",
"people using drugs" and “vandalism” as being the most serious issues. These all had
an average value total of 2.9, the highest on the table. At the other end, the lowest value
was 2.1, associated with the seriousness of "street people" in the neighbourhood.
When assessed by geographic area, respondents from Districts 2 and 4 cited "theft from
cars" as the most pressing issue, those from Districts 3 and 1 (strongly with a mean
score of 3.8) felt that "people using drugs" was their biggest neighbourhood issue.

(Mean Scores)(Sorted by Score)

N= 620 67 200 128 213
Theft from cars 2.9 3.2 2.9 2.8 2.9
Vandalism 2.9 3.1 2.7 2.9 2.8
Break and Enter 2.8 3.1 2.7 2.9 2.8
Robbery 2.6 3.1 2.4 2.6 2.5
Assaults 2.5 3.2 2.2 2.7 2.4
Gang Activity 2.3 3.0 2.0 2.7 2.2
Street People 2.1 2.6 2.0 2.5 1.9
When assessed by Gender, both men and women cited "traffic violations" as the most
serious neighbourhood problem. By age, respondents aged 55 and more cited
community disturbances as their number one concern whereas younger respondents
(18-54) were more concerned with theft from cars and people using drugs.
22

(Mean Scores)(Sorted by Score)
Respondent Age Gender

18 to 34 35 to 54 55 plus Female Male
N= 179 232 209 323 297
Theft from cars 3.0 2.9 2.7 3.0 2.7
Vandalism 2.9 2.8 2.6 2.6 2.6
Break and Enter 2.8 2.7 2.5 2.6 2.3
Robbery 2.6 2.6 2.7 2.8 2.8
Assaults 2.5 2.5 2.2 2.3 2.3
Gang Activity 2.4 2.3 2.6 2.6 2.5
Street People 2.2 2.1 2.0 2.2 2.2
Almost all (93%) of the respondents felt that they would be safe walking in their
neighbourhood during the day (combines responses very safe and reasonably safe)
(question B5). This is a consistent with previous surveys, which averaged 95.7%. Men
(95%; 98% in 2017 and 96% in 2015) and women (95%; 94% in 2017 and 95% in 2015)
felt equally safe during the day. Respondents’ beliefs about daytime safety did not
change with age, with older respondents feeling just as safe as younger ones. Only in
Districts 1 and 3 did citizens express anxiety about walking in daytime, with 15% and
14% respectively stating they feel somewhat or very unsafe during the day. Only 3% of
respondents in other districts expressed this fear.
Although the number of citizens who felt generally safe remained stable, it is worth
noting that the number of respondents who felt "very safe" walking in their
neighbourhood during the day declined in every category from the 2017 survey to the
current one. The number who felt somewhat or very unsafe increased in every category.
These increases were small but very consistent.
23
B5. How safe do you feel or would you feel walking alone in your neighbourhood during the day?
TOTAL RESPONDENT AGE GENDER
18-34 35-54 55 plus Male Female

Very Safe 60% 64% 58% 59% 66% 54%
Reasonably Safe 33% 31% 34% 33% 29% 36%
Somewhat Unsafe 5% 4% 6% 6% 3% 7%
Very Unsafe 1% 1% 1% 2% 1% 2%
No opinion 0% 1% 0% 0% 0% 0%
B5. How safe do you feel or would you feel walking alone in your neighbourhood during the day?

2017 2019 2017 2019 2017 2019 2017 2019 2017 2019
Very Safe 67% 60% 54% 49% 79% 71% 49% 36% 72% 64%
Reasonably
29% 33% 38% 37% 19% 24% 43% 50% 25% 32%
Safe
Somewhat
3% 5% 6% 9% 1% 3% 7% 12% 2% 3%
Unsafe
Very Unsafe 1% 1% 1% 6% 1% 0% 1% 2% 0% 0%
No opinion 0% 0% 0% 0% 1% 1% 0% 0% 0% 0%
Question B6 asked how safe respondents would feel walking alone after dark in their
neighbourhood. A majority, 62% (68.5% in 2017), said they felt reasonably or very safe
walking in their neighbourhood after dark. This is slight decline from the past three
surveys (69.3% average) but consistent with the values seen in the 2007 survey. As in
previous years, men (71%; 83% in 2017 and 84% in 2015) were much more likely than
women (53%; 55% in 2017 and 59% in 2015) to feel safe walking after dark. In this
survey, the percentage of men who would feel safe walking alone in their
neighbourhood dropped 12% from the 2017 results.
B6. How about walking alone after dark in your neighbourhood? Would you feel …?
(very safe and reasonably safe)
2007 2010 2013 2015 2017 2019

Male 71% 68.8% 79% 84% 83% 71%
Female 51% 37.8% 57% 59% 55% 53%
Total 61% 52.7% 68% 71% 69% 62%
24
Residents in Districts 1 and 3 were less likely (38.5% very safe and reasonably safe) to
feel safe in their neighbourhood after dark compared to residents in other parts of the
city (73% average; 77.5% average in 2017) (question B6). Well over half (65%; 42% in
2017) of District 1 respondents felt they would feel somewhat or very unsafe after dark,
a value much higher than seen in the 2017 survey. A similar but less extreme pattern is
seen in the responses from District 3 residents, 56% (49% in 2017) of whom felt they
would feel somewhat or very unsafe after dark.
It is noteworthy that, when compared, in every area of the city, more citizens stated they
felt very safe in 2017 compared to 2019 and more citizens said they felt very unsafe in
2019 compared with 2017.
B6. How about walking alone after dark in your neighbourhood? Would you feel…?

2017 2019 2017 2019 2017 2019 2017 2019 2017 2019
Very Safe 25.6% 19.0% 13% 6% 35% 25% 17% 10% 26% 23%
Reasonably Safe 42.9% 43.2% 37% 27% 44% 50% 31% 34% 50% 48%
Somewhat Unsafe 20.9% 26.5% 29% 44% 16% 20% 32% 35% 17% 21%
Very Unsafe 7.8% 10.8% 13% 21% 2% 5% 17% 21% 6% 7%
No opinion 2.8% 0.5% 7% 1% 3% 0% 3% 0% 1% 0%
Base: All Respondents Winnipeg Police Service General Survey 2019/2017 August 2019
25
B6. How about walking alone after dark in your neighbourhood? Would you feel …?

Female Male
34 54 plus 1 2 3 4
Very safe 19.0% 21.8% 20.7% 14.8% 11.5% 27.3% 5.7% 24.6% 10.2% 23.3%
Reasonably
safe 43.2% 40.8% 43.1% 45.5% 42.1% 44.4% 27.1% 49.8% 33.6% 47.9%
Somewhat
unsafe 26.5% 30.7% 24.1% 25.4% 31.0% 21.5% 44.3% 20.2% 35.2% 21.5%
Very
unsafe 10.8% 6.7% 11.6% 13.4% 14.9% 6.4% 21.4% 4.9% 21.1% 6.8%
No opinion 0.5% 0.4% 1.0% 0.6% 0.3% 1.4% 0.5% 0.5%
Question B7, "How safe do you feel or would you feel walking downtown alone during
the day", is relatively new, having been added to the 2015 questionnaire. Sixty-three
percent (67% in 2017 and 70% in 2015) of all respondents indicated that they feel very
safe or reasonably safe walking alone downtown in daytime. Thirty-six percent (31% in
2017 and 30% in 2015) however, indicated this scenario would make them feel unsafe
or very unsafe.
Women were far more likely than men (49.6% compared to 21.6%) to feel unsafe
downtown during the day. Only 17.2% of respondents from District 1 said they would
feel unsafe during the day downtown compared to 39.4% of respondents from other
districts.
B7. How safe do you feel or would you feel walking downtown alone during the day?

Female Male
34 54 plus 1 2 3 4
Very safe 15.3% 10.1% 18.5% 16.3% 8.4% 22.9% 32.9% 11.8% 11.7% 15.1%
Reasonably
safe 48.1% 52.0% 47.0% 45.9% 41.8% 54.9% 50.0% 51.7% 41.4% 47.9%
Somewhat
unsafe 24.0% 27.9% 24.1% 20.6% 31.3% 16.2% 14.3% 22.2% 33.6% 23.3%
Very
unsafe 12.1% 9.5% 10.3% 16.3% 18.3% 5.4% 2.9% 13.8% 11.7% 13.7%
No opinion 0.5% 0.6% 1.0% 0.3% 0.7% 0.5% 1.6%
26
1
2
3
4
5
6
7
8
9
1
2
3
4
5
6
7
8
9
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
%
B
B
2
2
7
7
0
0
.
.
1
1
5
5
H
H
o
o
w
w
D
D
S
S
o
o
a
a
w
w
f
f
e
e
n
n
W
W
t
t
2
2
o
o
0
0
o
o
w
w
1
1
7
7
u
u
n
n
l
l
d
d
D
D
Y
Y
u
u
o
o
r
r
u
u
i
i
n
n
F
F
g
g
e
e
t
t
e
e
h
h
l
l
2
2
e
e
0
0
W
W
1
1
9
9
D
D
a
a
a
a
l
l
k
k
y
y
i
i
?
?
n
n
g
g
A
A
l
l
o
o
n
n
F
F
F
F
F
F
F
F
e
e
e
e
e
e
e
e
e
e
e
e
e
e
e
e
e
e
l
l
l
l
l
l
l
l
S
S
U
U
S
S
U
U
a
a
a
a
n
n
n
n
f
f
f
f
s
s
s
s
e
e
e
e
a
a
a
a
M
F
M
F
f
f
f
f
e
e
e
e
e
e
a
a
m
m
M
F
M
F
l
l
e
e
e
e
a
a
a
a
m
m
l
l
l
l
e
e
e
e
a
a
l
l
e
e
In the 2015 survey, there was a thirty-two point difference between the percentage of
women who felt safe walking downtown during the day and those who felt unsafe. As of
the 2019 survey, that gap has shrunk to 0% with 50% of women reporting they would
feel safe and 50% feel unsafe. The percentage of men who felt safe or unsafe remained
pretty much the same over the same period (question B7).
Another new addition to the 2015 survey was the follow up question: "And how about
walking alone after dark? Would you feel…?" (question B8). Only 12% (14% in 2017
and 17% in 2015) of all respondents said they would feel very or reasonably safe
walking alone downtown after dark, while 88% (87% in 2017 and 81% in 2015) reported
they would feel unsafe or very unsafe. In fact, over half (56%) of respondents said they
would feel very unsafe under these circumstances. Further, 95% of women (90% in
2017 and 91% in 2015) said they would feel unsafe walking alone downtown after dark,
including 71% (65% in 2017 and 62% in 2015) who said they would feel very unsafe.
B8. And how about walking alone downtown after dark? Would you feel …?

Female Male
34 54 plus 1 2 3 4
Very safe 0.5% 0.6% 0.4% 0.5% 0.3% 0.7% 0.5% 0.8% 0.5%
Reasonably
11.0% 6.1% 16.8% 8.6% 4.6% 17.8% 27.1% 14.3% 7.0% 5.0%
safe
Somewhat
31.3% 33.0% 30.2% 31.1% 23.8% 39.4% 28.6% 29.6% 22.7% 38.8%
unsafe
Very
56.5% 59.8% 52.2% 58.4% 70.9% 40.7% 44.3% 54.2% 68.8% 55.3%
unsafe
No opinion 0.8% 0.6% 0.4% 1.4% 0.3% 1.3% 1.5% 0.8% 0.5%
27
Respondents aged 35-54 were more likely to feel reasonably safe walking alone
downtown during the night (17%) while the younger respondents (18-34 years) were
more likely to feel very unsafe (60%). As in question B7, District 1 respondents were
more likely to rate the downtown area safer at night (27% reasonably safe) than were
respondents living in other districts (9% average).
In response to question B9, 14% (17% in 2017 and 18% in 2015) of the respondents
(n=88; n=101 in 2017 and n=110 in 2015) indicated that they were the victim of a crime
in the past year that they did not report to the police. Eighty-one percent (77% in 2017
and 85% in 2015) of the unreported crimes were property offenses while 11% were
personal crimes (question 10.1). Seven percent (7%) reported they had suffered both
personal and property crimes.
B9. During the last year were you the victim of a crime that you did not report?

Female Male
34 54 plus 1 2 3 4
yes 14.2% 15.6% 17.7% 9.1% 12.4% 16.2% 20.0% 11.8% 14.8% 14.2%
no 85.8% 84.4% 82.3% 90.9% 87.6% 83.8% 80.0% 88.2% 85.2% 85.8%
No
opinion
B10.1. Was it a personal or property related crime?

Female Male
34 54 plus 1 2 3 4
Personal 11.4% 21.4% 4.9% 10.5% 15.0% 8.3% 8.3% 21.1% 12.9%
Property 80.7% 67.9% 85.4% 89.5% 75.0% 85.4% 100.0% 79.2% 68.4% 80.6%
Both 6.8% 10.7% 7.3% 7.5% 6.3% 12.5% 5.3% 6.5%
No
1.1% 2.4% 2.5% 5.3%
opinion
The reasons they did not report were: “it was not serious enough to report” (40%; 45%
in 2017 and 54% in 2015), and “I did not think the police would/could do anything about
it” (39%; 26% in 2017 and 36% in 2015) and “Too inconvenient” (9%) (question B10.2).
It is important to remember there are more victims of crime than our published statistics
report. This survey indicates that about 14% of adults in Winnipeg were the victim of an
unreported crime in the past year. If they are truly representative of the total adult
population of this city: there were almost 70,000 unreported crimes in the past year.
28
SECTION C. CITIZENS WHO CONTACTED THE POLICE
A total of 152 respondents (138 in 2017 and 145 in 2015) had contacted the Service in
the past year for non-traffic related matters (question C1). This is consistent with the
results of previous surveys.
The likelihood that a respondent had contacted the Service was greatest in the middle
age group (35-54 years), 28% (n=65) and less in older respondents (55+), 21% (n=43).
Respondents in District 1 were more likely (33%) to have contacted police than
residents of other districts (24% average).
C1. Excluding traffic related matters; during the last year did you contact the Winnipeg Police
Service for any reason?

Female Male
34 54 plus 1 2 3 4
Yes 24.5% 24.6% 28.0% 20.6% 22.6% 26.6% 32.9% 22.2% 28.9% 21.5%
No 75.3% 75.4% 71.6% 79.4% 77.4% 73.1% 65.7% 77.8% 71.1% 78.5%
Not
Stated 0.2% 0.4% 0.3% 1.4%
As a follow up, respondents were asked their level of satisfaction concerning their
contact with the Service (question C2). Overall, 66.5% reported that they were satisfied
or very satisfied with their interaction with police. Twenty-four percent (23.7%) reported
that they were dissatisfied or very dissatisfied with the interaction.
Satisfaction with the contact increased with the age of the respondent, with 59% of the
younger group through 74.4% of the elder group reporting they were satisfied or very
satisfied with their interaction. As might be expected, dissatisfaction with the contact
declines with the age of the respondent, from 18.7% of the older group through 27.3%
of the younger group reporting they were dissatisfied or very dissatisfied with their
interaction.
Residents of District 3 were less satisfied with their police contact (59.4% very satisfied
and satisfied) compared with residents of other districts (69.5% average). Residents of
District 3 scored higher as being dissatisfied with their police contact (32.4% very
dissatisfied and dissatisfied) compared with residents of other districts (21.0% average).
29
C2. What was your level of satisfaction with this interaction?

Female Male
34 54 plus 1 2 3 4
Very
31.6% 29.5% 29.2% 37.2% 37.0% 26.6% 30.4% 35.6% 24.3% 34.0%
satisfied
Satisfied 34.9% 29.5% 36.9% 37.2% 31.5% 38.0% 43.5% 28.9% 35.1% 36.2%
Neither
satisfied
9.2% 13.6% 9.2% 4.7% 9.6% 8.9% 4.3% 13.3% 5.4% 10.6%
nor
dissatisfied
Dissatisfied 11.2% 15.9% 12.3% 4.7% 11.0% 11.4% 8.9% 24.3% 8.5%
Very
12.5% 11.4% 12.3% 14.0% 11.0% 13.9% 21.7% 13.3% 8.1% 10.6%
dissatisfied
No opinion 0.7% 2.3% 1.3% 2.7%
Base: Reduced in skip Winnipeg Police Service General Survey 2019 August 2019
30
SECTION D. CITIZENS CONTACTED BY POLICE
Respondents were asked if they had been contacted by the police for any reason in the
past year (question D1). Fifty-seven citizens, or 9.2% of the respondents (9% in 2017
and 11% in 2015), answered in the affirmative.
D1. Excluding traffic related matters; during the last year did you contact the Winnipeg Police
Service for any reason?

Female Male
34 54 plus 1 2 3 4
Yes 9.2% 9.5% 9.1% 9.1% 8.7% 9.8% 7.1% 8.9% 10.2% 9.6%
No 90.8% 90.5% 90.9% 90.9% 91.3% 90.2% 92.9% 91.1% 89.8% 90.4%
D2. What was your level of satisfaction with this interaction?

Female Male
34 54 plus 1 2 3 4
Very
45.6% 35.3% 38.1% 63.2% 53.6% 37.9% 40.0% 50.0% 30.8% 52.4%
satisfied
Satisfied 33.3% 41.2% 33.3% 26.3% 21.4% 44.8% 60.0% 33.3% 30.8% 28.6%
Neither
satisfied
7.0% 11.8% 9.5% 7.1% 6.9% 5.6% 7.7% 9.5%
nor
dissatisfied
Dissatisfied 7.0% 14.3% 5.3% 3.6% 10.3% 5.6% 23.1%
Very
5.3% 11.8% 5.3% 10.7% 5.6% 7.7% 4.8%
dissatisfied
No opinion 1.8% 4.8% 3.6% 4.8%
Base: Reduced in skip Winnipeg Police Service General Survey 2019 August 2019
A great majority of respondents (78.9%) (n=45) reported that they were satisfied or very
satisfied following this contact with the police. On the other hand, 12.3% (n=7) reported
being dissatisfied or very dissatisfied with the incident.
31
SECTION E. COMPLAINTS
A total of 27 respondents (29 in 2017 and 25 in 2015) had had an occasion to complain
about the conduct of a Winnipeg Police Service (WPS) officer (question E1). Of the 27,
six proceeded to make a complaint with the Service (question E2). As in previous
surveys, younger respondents were more likely to have had a complaint about the
Service than older ones, with 12 out of the 27 people in this group aged 18-34. Like
most previous surveys, men were more likely to have had a complaint against a police
officer (n=16) than women (n=11).
E1. Have you had any reason to complain about the conduct of a Winnipeg Police Service Officer
in the past year?

18 35
55 District District District District
to to Female Male
plus 1 2 3 4
34 54
All 620 179 232 209 323 297 70 203 128 219
Yes 27 12 8 7 11 16 3 10 7 7
No 593 167 224 202 312 281 67 193 121 212
Twenty-one respondents responded to the follow-up question by indicating that they did
not make a formal complaint for a variety of reasons (question E3). Those that indicated
"Did not think Police would do anything / result in positive outcome" doubled from the
last survey in 2017 to 2019.
E3. Why did you decide not to make a complaint?
2015 2017 2019

Wasn't a big enough deal to report 2 4 2
Questioned Police honesty and integrity - feared retribution 3 6 2
Did not think Police would do anything / result in positive outcome 9 6 12
Had no idea how to proceed 1 2
Too much bother or hassle dealing with Police 2 3
Too lazy, never got around to it 3 1
Other 3 3
The number and percentage of citizens who felt that they had a complaint against the
Service and were willing to come forward seems to vary greatly from survey to survey.
In this survey, those that had proceeded to make a complaint to the Service, were
asked, "What was your level of satisfaction with this interaction?" (question E4). One
respondent said they were very satisfied and four stated they were dissatisfied or very
dissatisfied.
32
SECTION F. TRAFFIC
The approval rate for the use of photo cameras is strong, averaging about 80%
approval for all types of installations. Twenty percent of respondents disapprove of the
use of these devices, half of them strongly. The approval rate is virtually the same as
that seen in the 2007 survey, demonstrating that the public has remained satisfied with
the use of these instruments for 13 years.
Almost 80% of respondents approved of the use of photo radar cameras in school
zones, with the remaining 20% disapproving moderately or strongly.
F1. Photo Radar and Red Light Cameras have been placed around the city to detect and fine the
owners of speeding vehicles at schools and construction locations as well as to detect and fine the
owners of vehicles that run red lights.
Do you personally approve or disapprove of:
F1. The use of Photo Radar Cameras in school zones?

Female Male
34 54 plus 1 2 3 4
Strongly
50.2% 48.6% 51.7% 49.8% 58.8% 40.7% 61.4% 48.8% 57.8% 43.4%
Approve
Moderately
29.7% 31.8% 26.7% 31.1% 27.9% 31.6% 20.0% 29.6% 23.4% 36.5%
Approve
Moderately
9.4% 10.1% 9.1% 9.1% 8.4% 10.4% 7.1% 9.4% 10.2% 9.6%
Disapprove
Strongly
10.2% 8.9% 11.6% 9.6% 4.6% 16.2% 10.0% 11.3% 8.6% 10.0%
Disapprove
No Opinion 0.6% 0.6% 0.9% 0.5% 0.3% 1.0% 1.4% 1.0% 0.5%
owners of speeding vehicles at schools and construction locations as well as to detect and fine
the owners of vehicles that run red lights.
F1.1 The use of Photo Radar Cameras in school zones?*
2007 2010 2013 2015 2017 2019

Strongly Approve 54.4% 50.6% 43.0% 35.3% 36.4% 47.8%
Moderately Approve 28.5% 32.1% 32.0% 35.5% 35.2% 30.8%
Moderately Disapprove 7.3% 6.5% 7.9% 12.4% 10.3% 10.8%
Strongly Disapprove 8.2% 9.0% 14.4% 14.2% 15.3% 10.0%
DK / Refused / No
1.7% 1.8% 2.6% 2.6% 2.8% 1.2%
Opinion
* The 2019 values shown combine F1.1 and F1.2 - there was a wording change from the version of this question asked in past
surveys. These combined values approximate the question asked in 2017 and earlier
33
F1.2 The use of Photo Radar Cameras in construction zones?

Female Male
34 54 plus 1 2 3 4
Strongly
45.5% 40.2% 46.1% 49.3% 52.9% 37.4% 48.6% 43.8% 50.8% 42.9%
Approve
Moderately
31.8% 37.4% 30.6% 28.2% 31.6% 32.0% 27.1% 30.0% 28.1% 37.0%
Approve
Moderately
12.3% 12.8% 12.5% 11.5% 10.8% 13.8% 17.1% 12.8% 13.3% 9.6%
Disapprove
Strongly
9.8% 8.9% 10.8% 9.6% 4.3% 15.8% 7.1% 12.3% 7.8% 9.6%
Disapprove
No Opinion 0.6% 0.6% 1.4% 0.3% 1.0% 1.0% 0.9%
Over 77% of respondents approved of the use of photo radar cameras in construction
zones, with the remaining 22% disapproving moderately or strongly.
F1.3 The use of Red Light Cameras at certain intersections?

Female Male
34 54 plus 1 2 3 4
Strongly
46.5% 43.0% 46.1% 49.8% 50.2% 42.4% 57.1% 43.8% 52.3% 42.0%
Approve
34
Moderately
34.4% 40.8% 32.3% 31.1% 35.6% 33.0% 24.3% 36.5% 31.3% 37.4%
Approve
Moderately
8.4% 7.8% 11.2% 5.7% 8.4% 8.4% 7.1% 9.4% 7.8% 8.2%
Disapprove
Strongly
9.4% 6.7% 10.3% 10.5% 5.3% 13.8% 7.1% 8.9% 7.8% 11.4%
Disapprove
No Opinion 1.5% 1.7% 2.9% 0.6% 2.4% 4.3% 1.5% 0.8% 0.9%
81% of respondents approved of the use of red light cameras at certain intersections,
with the remaining 18% disapproving.
F1.3. Do you personally approve or disapprove of the use of red light cameras at certain
intersections?
2007 2010 2013 2015 2017 2019

Strongly approve 61.4% 56.6% 51.9% 49.0% 47.0% 46.5%
Moderately approve 26.5% 27.5% 27.7% 31.5% 30.6% 34.4%
Moderately disapprove 5.5% 5.2% 6.5% 7.4% 8.6% 8.4%
Strongly disapprove 5.7% 8.5% 12.1% 10.2% 12.1% 9.4%
No Opinion 1.0% 2.1% 1.8% 1.8% 1.7% 1.5%
F1.3 Approval and Disapproval Rates for Red Light

Cameras
100.0%
80.0%
60.0%
Approve
40.0% Disapprove
20.0%
0.0%
2007 2010 2013 2015 2017 2019
Specifically, approval rates for red light cameras (question F1.3) remained extremely
high in this survey, completely comparable with the findings of past surveys. The same
can be said for the disapproval rate regarding red light cameras.
35
F1.4 Drivers exceeding posted speeds in school areas receiving fines?

Female Male
34 54 plus 1 2 3 4
Strongly
66.1% 63.1% 67.7% 67.0% 70.9% 60.9% 72.9% 62.6% 69.5% 65.3%
Approve
Moderately
23.7% 27.4% 23.7% 20.6% 21.7% 25.9% 18.6% 25.6% 21.1% 25.1%
Approve
Moderately
4.2% 5.6% 3.9% 3.3% 3.4% 5.1% 7.1% 4.9% 3.9% 2.7%
Disapprove
Strongly
4.7% 3.4% 3.4% 7.2% 2.5% 7.1% 5.9% 4.7% 5.0%
Disapprove
No Opinion 1.3% 0.6% 1.3% 1.9% 1.5% 1.0% 1.4% 1.0% 0.8% 1.8%
F1.1 The use of Photo Radar Cameras in school zones?

F1.4 Drivers exceeding posted speeds in school areas receiving fines?
2015 2017 2019

Strongly approve 51.3% 53.2% 58.2%
Moderately approve 29.5% 31.4% 26.7%
Moderately disapprove 8.6% 6.1% 6.8%
Strongly disapprove 8.4% 7.8% 7.5%
No opinion 2.1% 1.5% 1.0%
*2019 value combines the answers to two questions to approximate the exact question asked on the 2017/2015 surveys
F1.1/4 Approval Rate for School Zone Cameras and

Fines
90.0%
80.0%
70.0%
60.0%
50.0%
Approve
40.0%
Disapprove
30.0%
20.0%
10.0%
0.0%
2015 2017 2019
36
Approval rates for school zone cameras (questions F1. 1 and F1.4) also remained
extremely high in this survey, comparable with the findings of past surveys.
F1.5 The use of Photo Radar Cameras in other areas, not near schools or construction, but
which have had frequent collisions or traffic events?

Female Male
34 54 plus 1 2 3 4
Strongly
50.8% 48.0% 49.1% 55.0% 55.7% 45.5% 57.1% 49.3% 53.1% 48.9%
Approve
Moderately
29.8% 34.6% 30.2% 25.4% 32.8% 26.6% 27.1% 31.0% 28.9% 30.1%
Approve
Moderately
8.9% 9.5% 7.8% 9.6% 5.9% 12.1% 10.0% 8.9% 6.3% 10.0%
Disapprove
Strongly
9.7% 7.3% 12.1% 9.1% 5.0% 14.8% 5.7% 10.8% 8.6% 10.5%
Disapprove
No Opinion 0.8% 0.6% 0.9% 1.0% 0.6% 1.0% 3.1% 0.5%
The approval rates for the idea of the WPS using cameras in areas not near schools or
construction zones but which had seen numerous collisions or traffic events was
strongly supported (question F1. 5). In fact, approval for this concept has risen 10%
over the past decade. The disapproval rate for this idea has declined 7% in the same
time period.
F1.5. Do you personally approve or disapprove of:
The use of Photo Radar Cameras in other areas not near schools or construction, but
which have had frequent collisions or traffic events?
2010 2013 2015 2017 2019

Strongly Approve 42.4% 49.0% 44.6% 41.9% 50.8%
Moderately Approve 30.8% 26.5% 30.9% 30.4% 29.8%
Moderately Disapprove 10.8% 8.4% 10.7% 9.0% 8.9%
Strongly Disapprove 13.4% 13.6% 11.9% 15.8% 9.7%
DK / Refused / No Opinion 2.8% 2.4% 2.0% 3.0% 0.8%
37
F1.5. Approval Rate for the Use of Cameras in Areas of
Frequent Collisions or Traffic Events
90.0%
80.0%
70.0%
60.0%
50.0% Approve
40.0%
30.0% Disapprove
20.0%
10.0%
0.0%
2010 2013 2015 2017 2019
Respondents were asked their opinion of the Service placing photo enforcement
cameras at any location, solely at the discretion of the Service. A majority of the citizens
(65.3%; 58% in 2017 and 57.3% in 2015) approved of this concept, 28% of them
strongly. Just over one-third of respondents (33.4%) did not approve of the police
placing cameras in this manner. Approval for this measure did not vary much with the
age of the respondent, but women, at 73.4%, (68% in 2017 and 65.7% in 2015) were
more approving than men at 56.6%, (45% in 2017 and 48.1% in 2015). In fact, for the
first time, a majority of men actually approved of this idea (56% compared to 41% who
approved).
F1.6 The use of Photo Radar Cameras in other areas regardless of school, construction zones
etc...?

Female Male
34 54 plus 1 2 3 4
Strongly
27.7% 24.6% 27.6% 30.6% 30.7% 24.6% 37.1% 22.2% 33.6% 26.5%
Approve
Moderately
37.6% 41.9% 36.2% 35.4% 42.7% 32.0% 35.7% 42.9% 34.4% 35.2%
Approve
Moderately
15.2% 16.8% 15.1% 13.9% 14.6% 15.8% 8.6% 12.8% 16.4% 18.7%
Disapprove
Strongly
18.2% 16.2% 19.8% 18.2% 11.5% 25.6% 15.7% 19.7% 15.6% 19.2%
Disapprove
No Opinion 1.3% 0.6% 1.3% 1.9% 0.6% 2.0% 2.9% 2.5% 0.5%
38
F1.6 Do you personally approve or disapprove of:
The use of photo radar cameras in other areas regardless of school,

construction zones etc...?
2015 2017 2019

Strongly approve 27.3 28% 27.7%
Moderately approve 30.1 30% 37.6%
Moderately disapprove 19.5 17% 15.2%
Strongly disapprove 21.4 23% 18.2%
No Opinion 1.7 2% 1.3%
Approval rates for all types of cameras were stable throughout all age categories and in
all districts. However, there were differences by gender, with men expressing
disapproval at a rate twice as high as women.
F1.1-6 Disapproval Rates for All Camera Installations

by Gender
45.0%
40.0%
35.0%
30.0%
25.0%
20.0% Males
15.0% Females
10.0%
5.0%
0.0%
School Zones Construction Red Light School Zone High Collision Any Location
Zones cameras Fines Areas
39
A total of 70% (62.3% in 2017 and 62.7% in 2015) of the respondents’ households had
received a red light or photo radar ticket at some time. This was an increase of 8% from
the 2017 survey and the first jump in percentage since the 2010 survey. The likelihood
of a household having received a ticket increased with the income level of the
household, from 51% of respondents in the lowest income category to 80.5% of those in
the highest category.
F2. Has Anyone in Your Household Received a Ticket

Due to an Offense Detected by a Red Light or Photo
Radar Camera?
80.00%
70.00%
60.00%
50.00%
40.00%
Yes
30.00%
20.00%
10.00%
0.00%
2003 2005 2007 2010 2013 2015 2017 2019
It is interesting to note that respondents continued to approve of the various camera

installations even if someone in their household has received a ticket (question F2). The
approval rates were higher in households where no one had received a ticked but by a
small margin.
F1. Photo Radar and Red Light cameras have been placed around the city to
detect and fine the owners of speeding vehicles at schools and construction
locations as well as to detect and fine the owners of vehicles that run red
lights.
Approval Rate Summary (Moderately Approve + Strongly Approve):
Household Received
No Ticket received
Ticket
School Zones 78.7% 82.7%
Construction Zones 76.8% 79.2%
Red Light Cameras 78.6% 83.5%
School Zone Fines 87.6% 90.5%
Frequent Collision Areas 80.3% 81.5%
Any Location 64.5% 67.6%
40
F1.1-6: Approval rates for the installation of enforcement cameras -
Comparison of respondents whose households had received a Photo-Enforcement ticket with
those who had not
F1.1. Percent Who Approve of Photo Radar Cameras in School Zones

Total Received Ticket No Ticket Received
No Opinion 0.6% 0.5% 0.6%
F1.2. Percent Who Approve Photo Radar Cameras in Construction Zones
No opinion 0.6% 0.7% 0.6%
F1.3. Percent Who Approve of Red Light Cameras
No opinion 1.5% 1.6% 1.1%
F1.4. Percent Who Approve of School Zone Fines
No Opinion 1.3% 1.4% 0.6%
F1.5. Percent Who Approve Photo Radar Cameras in Frequent Collision Locations
No Opinion 0.8% 1.2%
41
F1.6. Percent Who Approve of Cameras Anywhere
No Opinion 1.3% 1.2% 1.1%
One point six percent (n=10) of all respondents had been involved in a traffic accident
that required the presence of the Service during the last year (question F3). This is
consistent with the results from previous years.
The 10 respondents who had been involved in a traffic accident that required the
presence of the WPS during the last year were asked if they were satisfied with the way
the police handled the incident (question F4). Eight of the 10 (80%) responded that they
had been satisfied or very satisfied with the police but 2 (20%) said they were very
dissatisfied.
Almost nine percent (8.4%) (n=52); (9.5% [n=57] in 2017) of all respondents had been
stopped by a Winnipeg Police Service officer for a traffic violation during the last year
(question F5). This is in line with the results of most recent surveys, and an
improvement from the results seen in the 2001-2010 surveys.
F5. During the last year were you stopped by a Winnipeg Police Officer for a traffic violation?
1997 1999 2001 2003 2005 2007 2010 2013 2015 2017 2019
Yes 8.2% 9.0% 7.0% 4.0% 5.7% 3.5% 6.3% 11.2% 7.4% 9.5% 8.4%
No 91.8% 91.0% 93.0% 96.0% 94.3% 96.5% 93.8% 88.8% 92.6% 90.5% 91.6%
Those who said they were stopped by a police officer for a traffic violation in the last year
(N=52) were asked if they thought they had been treated fairly by the officer (question
F6). The majority (77%; 82.5% in 2017 and 67% in 2015) thought the police had been fair
or very fair, compared with 24% (15.8% in 2017 and 34% in 2015) who thought the police
had been unfair or very unfair. Of those 24%, 7 respondents were over the age of 55 and
10 of the 12 were men.
42
Seven percent (7%, N=44) (5.6% in 2017 and 8.9% in 2015) of all respondents had
been stopped by a Winnipeg Police Service officer for a road-side spot check during the
last year (question F7). Almost ninety percent (87%) of the respondents who had been
stopped for one of the checks (N=38) said they were satisfied or very satisfied with this
interaction (question F8).
Maintaining or even increasing traffic enforcement has, through several surveys,

generally defined the wishes of WPS survey respondents. As in the past, this year few
respondents (9.4%; 8.1% in 2017 and, 6% in 2015) believed the Service should be less
strict in their enforcement of traffic laws (question F9), while 22.9% (25.7% in 2017 and
27% in 2015) believed there should be more traffic enforcement. The remainder, 66.5%
(62.1% in 2017 and 65% in 2015) felt that the level of traffic enforcement should remain
the same.
Question F9. With respect to the traffic laws in general, should the police be more strict, less
strict or about the same as in the past?
1997 1999 2001 2003 2005 2007 2010 2013 2015 2017 2019
52.2 46.0 50.0 37.0 42.4 37.0 31.4 31.4 26.6 25.7 22.9
More
% % % % % % % % % % %
Less 4.3% 8.0% 2.0% 5.0% 4.5% 4.5% 5.6% 6.1% 6.3% 8.1% 9.4%
37.8 42.0 45.0 56.0 51.1 54.3 57.9 59.1 64.7 62.1 66.5
Same
% % % % % % % % % % %
No
5.7% 4.0% 2.0% 2.0% 2.0% 4.3% 5.1% 3.4% 2.5% 4.0% 1.3%
opinion
In looking at the long term trend for this question it is apparent that, overall, citizens do
not want the police to be stricter with traffic enforcement, rather they would prefer the
enforcement to remain at about the same level. The percent saying traffic enforcement
should stay the same has risen, quite consistently, from 38% in 1997 to 66% in 2019.
43
In the same interval, those looking for more enforcement have declined from 52% in
1997 to 22.9% in 2019. The number of respondents looking for the police to commit to
less traffic enforcement has more than doubled (4.3% to 9.4%) from 1997 to the
present.
In particular, younger citizens (18-34 years) want less traffic enforcement at a rate
almost three times greater than elder respondents. While only 4.8% of citizens aged
55+ wanted less traffic enforcement, 12.8% of the youngest citizens opted for less.
F9. With respect to the traffic laws in general, should the police be more strict, less strict or about
the same as in the past?

Female Male
34 54 plus 1 2 3 4
More 22.9% 16.8% 25.9% 24.9% 26.3% 19.2% 24.3% 19.7% 32.8% 19.6%
Less 9.4% 12.8% 10.8% 4.8% 6.5% 12.5% 10.0% 8.9% 4.7% 12.3%
The
66.5% 70.4% 61.2% 68.9% 66.3% 66.7% 62.9% 70.4% 60.9% 67.1%
Same
Not
1.3% 2.2% 1.4% 0.9% 1.7% 2.9% 1.0% 1.6% 0.9%
Stated
44
SECTION G. GENERAL POLICING ISSUES / SATISFACTION ISSUES
Question G1 asked the respondents to rate a series of potential police activities in terms
of how important they thought these actions should be. Each activity was rated on a
scale of 1 to 5, with 5 representing the most important. For the third consecutive survey,
of these activities listed in the question, respondents assigned the highest score to
“conducting criminal investigations”. This activity generated an average of 4.66 on a 5
point scale indicating that the majority of respondents rated it as 5 out of 5. In fact, of
the 620 total respondents, 468 scored this activity as a "5" and another 108 scored it as
a "4".
The investigations score was followed closely by “concentrated effort on gang

enforcement” (4.58), “responding promptly to calls” (4.56) and "concentrated effort on
drug dealers" (4.55). In all surveys from 2013 to the present, respondents rated
“concentrating effort on (street people – 2013) intoxicated persons”, was lowest on the
list.
G1. Please rate the importance of the following police activities on a scale from 1 to 5 in which 1 is
not very important and 5 is extremely important.
2013 2015 2017 2019

Activity
Average Average Average Average
G1.B. Criminal Investigations 4.68 4.74 4.57 4.66
G1.E. Concentrated effort on gang enforcement 4.71 4.06 4.46 4.58
G1.G. Responding promptly to calls 4.55 4.62 4.48 4.56
G1.F. Concentrated effort on drug dealers 4.63 4.42 4.36 4.55
G1.D. Crime prevention 4.41 4.48 4.34 4.48
G1.A. Being visible on patrol 4.32 4.35 4.24 4.32
G1.L. Victim Services 4.25
G1.I. Keeping peace and order on the streets 4.13 4.19 4.08 4.14
G1.K. Crime Education 4.01
G1.J. Community Relations 3.73
G1.C. Traffic enforcement 3.65 3.79 3.74 3.70
G1.H. Concentrating on intoxicated/street persons 3.04 3.52 3.48 3.45
This year three new activities: victim services, crime education and community relations,
were added to the list. Their scores can be seen in the above table.
It is apparent from the responses to this question that citizens regard all types of police
activities as valid and important. The activities that received the highest average scores
from respondents did so because more people rated them as very important (5 on a 5
point scale), but none of the possible activities scored poorly, with the lowest average
still being over 3.0.
45
G1. Please rate the importance of the following police activities on a scale from 1 to 5 in which 1 is
not very important and 5 is extremely important.
G1A. Being Visible on Patrol

Female Male
34 54 plus 1 2 3 4
Not Very
2.1% 2.8% 2.2% 1.4% 2.8% 1.3% 4.3% 2.0% 2.3% 1.4%
Important
2 2.7% 7.8% 0.4% 1.0% 2.8% 2.7% 4.3% 2.0% 1.6% 3.7%
3 15.3% 20.7% 12.1% 14.4% 13.9% 16.8% 15.7% 19.7% 14.1% 11.9%
4 23.1% 25.1% 23.3% 21.1% 22.3% 23.9% 14.3% 25.6% 18.0% 26.5%
Extremely
56.1% 43.6% 61.2% 61.2% 57.3% 54.9% 61.4% 50.2% 63.3% 55.7%
Important
Not
0.6% 0.9% 1.0% 0.9% 0.3% 0.5% 0.8% 0.9%
Stated
G1B. Conducting Criminal Investigations

Female Male
34 54 plus 1 2 3 4
Not Very
0.8% 1.3% 1.0% 0.6% 1.0% 1.0% 1.6% 0.5%
Important
2 1.3% 1.7% 1.3% 1.0% 1.2% 1.3% 1.0% 2.3% 1.4%
3 4.8% 5.6% 3.9% 5.3% 2.5% 7.4% 2.9% 4.4% 6.3% 5.0%
4 17.4% 22.9% 14.7% 15.8% 16.7% 18.2% 17.1% 20.2% 16.4% 15.5%
Extremely
75.5% 69.8% 78.4% 77.0% 78.9% 71.7% 78.6% 73.4% 73.4% 77.6%
Important
Not
0.2% 0.4% 0.3% 1.4%
Stated
G1C. Traffic Enforcement

Female Male
34 54 plus 1 2 3 4
Not Very
Important 4.0% 6.1% 3.9% 2.4% 3.4% 4.7% 1.4% 3.0% 3.9% 5.9%
2 9.4% 11.7% 10.8% 5.7% 9.0% 9.8% 11.4% 10.3% 6.3% 9.6%
3 29.5% 34.6% 34.9% 19.1% 26.0% 33.3% 28.6% 35.0% 25.0% 27.4%
4 27.3% 23.5% 22.4% 35.9% 30.3% 23.9% 27.1% 24.6% 28.1% 29.2%
Extremely
Important 29.8% 24.0% 28.0% 36.8% 31.3% 28.3% 31.4% 27.1% 36.7% 27.9%
Not
Stated
46
G1D. Crime Prevention

Female Male
34 54 plus 1 2 3 4
Not Very
Important 0.6% 1.1% 0.4% 0.5% 0.3% 1.0% 1.4% 1.0% 0.5%
2 2.3% 1.7% 3.0% 1.9% 1.9% 2.7% 3.0% 1.6% 2.7%
3 11.6% 10.6% 12.9% 11.0% 8.7% 14.8% 10.0% 11.8% 10.9% 12.3%
4 21.8% 24.6% 19.8% 21.5% 22.0% 21.5% 15.7% 27.1% 12.5% 24.2%
Extremely
Important 63.2% 62.0% 63.4% 64.1% 66.3% 59.9% 72.9% 56.7% 75.0% 59.4%
Not
Stated 0.5% 0.4% 1.0% 0.9% 0.5% 0.9%
G1E. Concentrated Effort on Gang Enforcement

Female Male
34 54 plus 1 2 3 4
Not Very
0.5% 0.6% 0.4% 0.5% 0.3% 0.7% 2.9% 0.5%
Important
2 1.3% 2.8% 1.3% 0.9% 1.7% 1.5% 0.8% 1.8%
3 8.5% 10.1% 10.3% 5.3% 6.8% 10.4% 4.3% 7.4% 12.5% 8.7%
4 21.3% 24.0% 24.1% 15.8% 18.9% 23.9% 17.1% 22.7% 19.5% 22.4%
Extremely
67.9% 62.0% 63.4% 78.0% 72.4% 63.0% 75.7% 67.0% 67.2% 66.7%
Important
Not
0.5% 0.6% 0.4% 0.5% 0.6% 0.3% 1.0% 0.5%
Stated
G1F. Concentrated Effort on Drug Dealers
Female Male
34 54 plus 1 2 3 4
Not Very
1.1% 1.7% 0.9% 1.0% 0.6% 1.7% 4.3% 1.0% 0.9%
Important
2 1.9% 3.9% 1.3% 1.0% 1.5% 2.4% 2.5% 1.6% 2.3%
3 9.5% 15.1% 10.3% 3.8% 7.1% 12.1% 7.1% 10.3% 7.8% 10.5%
4 16.9% 21.2% 17.2% 12.9% 15.2% 18.9% 15.7% 15.8% 16.4% 18.7%
Extremely
70.2% 58.1% 69.4% 81.3% 75.5% 64.3% 72.9% 70.0% 74.2% 67.1%
Important
Not
0.3% 0.9% 0.7% 0.5% 0.5%
Stated
G1G. Responding Promptly to Calls

Female Male
34 54 plus 1 2 3 4
Not Very
0.8% 0.6% 0.9% 1.0% 0.6% 1.0% 2.9% 1.0% 0.5%
Important
2 1.0% 1.1% 1.3% 0.5% 0.6% 1.3% 1.0% 1.6% 0.9%
3 8.7% 8.9% 7.8% 9.6% 5.6% 12.1% 10.0% 9.9% 6.3% 8.7%
47
4 21.0% 22.3% 20.7% 20.1% 22.0% 19.9% 21.4% 20.2% 16.4% 24.2%
Extremely
68.4% 67.0% 69.4% 68.4% 70.9% 65.7% 65.7% 67.5% 75.8% 65.8%
Important
Not
0.2% 0.5% 0.3% 0.5%
Stated
G1H. Concentrated Effort on Intoxicated Persons, Panhandlers and Graffiti Artists

Female Male
34 54 plus 1 2 3 4
Not Very
Important 5.8% 7.3% 6.0% 4.3% 4.3% 7.4% 8.6% 8.4% 0.8% 5.5%
2 15.2% 17.3% 18.1% 10.0% 13.3% 17.2% 17.1% 13.8% 16.4% 15.1%
3 30.5% 27.4% 34.1% 29.2% 31.3% 29.6% 27.1% 34.5% 27.3% 29.7%
4 26.9% 26.8% 22.8% 31.6% 29.4% 24.2% 30.0% 24.1% 29.7% 26.9%
Extremely
Important 21.1% 21.2% 18.5% 23.9% 20.7% 21.5% 17.1% 18.2% 25.8% 22.4%
Not
Stated 0.5% 0.4% 1.0% 0.9% 1.0% 0.5%
G1I. Keeping Peace and Order on the Streets

Female Male
34 54 plus 1 2 3 4
Not Very
Important 1.1% 1.7% 0.4% 1.4% 1.2% 1.0% 2.9% 1.5% 0.9%
2 5.3% 5.6% 6.5% 3.8% 5.0% 5.7% 5.7% 5.4% 5.5% 5.0%
3 18.2% 19.6% 19.8% 15.3% 16.7% 19.9% 27.1% 21.2% 10.2% 17.4%
4 30.3% 34.1% 31.0% 26.3% 32.5% 27.9% 30.0% 29.6% 29.7% 31.5%
Extremely
Important 44.7% 39.1% 42.2% 52.2% 44.0% 45.5% 34.3% 42.4% 53.9% 44.7%
Not
Stated 0.3% 1.0% 0.6% 0.8% 0.5%
G1J. Community and Diversity Relations Work

Female Male
34 54 plus 1 2 3 4
Not Very
5.3% 6.1% 5.2% 4.8% 4.3% 6.4% 2.9% 7.4% 2.3% 5.9%
Important
2 10.8% 11.7% 11.2% 9.6% 8.7% 13.1% 8.6% 10.8% 10.9% 11.4%
3 22.6% 23.5% 24.1% 20.1% 21.7% 23.6% 18.6% 25.6% 19.5% 22.8%
4 29.7% 30.2% 26.7% 32.5% 31.3% 27.9% 22.9% 30.5% 27.3% 32.4%
Extremely
31.3% 28.5% 32.3% 32.5% 33.4% 29.0% 47.1% 25.1% 39.8% 26.9%
Important
Not
0.3% 0.4% 0.5% 0.6% 0.5% 0.5%
Stated
48
G1K. Crime Education and Safety in Schools

Female Male
34 54 plus 1 2 3 4
Not Very
2.4% 2.8% 2.6% 1.9% 2.2% 2.7% 1.4% 3.9% 1.6% 1.8%
Important
2 5.8% 5.6% 6.9% 4.8% 3.4% 8.4% 1.4% 6.4% 3.1% 8.2%
3 23.9% 28.5% 22.4% 21.5% 22.0% 25.9% 22.9% 27.1% 20.3% 23.3%
4 26.0% 22.9% 28.9% 25.4% 26.0% 25.9% 28.6% 24.1% 24.2% 27.9%
Extremely
41.5% 40.2% 38.8% 45.5% 45.8% 36.7% 45.7% 37.9% 50.0% 38.4%
Important
Not
0.5% 0.4% 1.0% 0.6% 0.3% 0.5% 0.8% 0.5%
Stated
G1L. Victim Services

Female Male
34 54 plus 1 2 3 4
Not Very
1.0% 1.7% 1.0% 0.3% 1.7% 2.0% 0.8% 0.5%
Important
2 4.7% 4.5% 6.5% 2.9% 2.2% 7.4% 2.9% 6.9% 3.9% 3.7%
3 16.8% 17.3% 14.7% 18.7% 14.6% 19.2% 18.6% 15.3% 18.8% 16.4%
4 28.4% 32.4% 27.2% 26.3% 29.1% 27.6% 28.6% 31.5% 23.4% 28.3%
Extremely
48.1% 44.7% 48.7% 50.2% 52.3% 43.4% 50.0% 43.3% 53.1% 48.9%
Important
Not
1.1% 1.1% 1.3% 1.0% 1.5% 0.7% 1.0% 2.3%
Stated
In question B4, respondents indicated that their most significant neighbourhood

problems were theft from cars, traffic drug use/users and vandalism. In question G1,
they indicate that while they rate policing activities such as keeping peace and order
and dealing with street people as important, they clearly see other activities as being of
greater value.
While G1 did not ask specifically about vandalism, "concentrating on street people" and
"keeping order in the streets" were the 8th and 12th rated potential activities out of 12.
Traffic enforcement was the 11th rated activity.
Question G2 is a multi-component rating question that has been asked every year this
survey has been conducted.
The first of these questions is: “Do you think the Winnipeg Police Service does a good
job, an average job or a poor job of enforcing the laws?” (question G2A). While the
overall results remain consistent with previous surveys, there was a trend apparent in
which older respondents were more likely to believe the police were doing a good job of
enforcing the laws than younger ones. Seventy-two percent of the 55+ aged
49
respondents said excellent or good job compared with 69% of the middle age group and
61% of those aged of those aged 18-34.
Question G2A. Do you think, in general, the Winnipeg Police Service does an excellent, good,
average, poor or very poor* job of:
Enforcing the laws?
1999 2001 2003 2005 2007 2010 2013 2015 2017 2019
Excellent - - - - - - - - - 21.3%
Good 61.0% 65.0% 68.0% 67.9% 62.2% 60.9% 61.7% 62.5% 65.0% 46.0%
Average 30.0% 26.0% 27.0% 26.0% 30.5% 29.6% 33.3% 32.0% 29.6% 27.6%
Poor 5.0% 5.0% 3.0% 3.8% 3.1% 4.8% 4.4% 4.5% 4.5% 3.4%
Very Poor - - - - - - - - - 1.5%
No opinion 5.0% 4.0% 2.0% 2.3% 4.1% 4.8% 0.6% 1.0% 1.0% 0.3%
* A wording change from the 2017 survey added "excellent" and "very poor" as possible answers. The change makes these
questions more consistent with others in the survey
The second of these questions was: “Do you think the Winnipeg Police Service does a
good job, an average job or a poor job of promptly responding to calls?” question G2B).
The addition of the "excellent" and "very poor" options changed the usually consistent
values to this question for in both a positive and negative way. While the percentage of
respondents rating the police as good for this task jumped from about 40% to over 50%,
the percent rating the police as poor doubled, from an average of about 12% over the
past few surveys to a value of 24.4% this year.
Question G2B. Do you think, in general, the Winnipeg Police Service does an excellent, good,
Promptly responding to calls?
1999 2001 2003 2005 2007 2010 2013 2015 2017 2019
Excellent - - - - - - - - - 11.5%
Good 43.0% 44.0% 41.0% 39.8% 35.8% 40.0% 42.1% 37.0% 39.9% 39.8%
Average 25.0% 24.0% 28.0% 33.1% 30.7% 27.6% 34.6% 40.6% 38.0% 28.2%
Poor 14.0% 13.0% 10.0% 16.1% 13.2% 11.5% 6.2% 11.6% 10.8% 11.5%
Very Poor - - - - - - - - - 12.9%
No opinion 18.0% 19.0% 21.0% 11.0% 20.3% 20.9% 14.1% 10.9% 11.3% 6.1%
* A wording change from the 2017 survey added "excellent" and "very poor" as possible answers. The change makes these
questions more consistent with others in the survey
50
*2019 values = good + excellent and poor + very poor
The third of these questions was: “Do you think the Winnipeg Police Service does a
good job, an average job or a poor job of being approachable to the public?” (question
G2C). The overall results appear to show a slow decline in police performance over
time regarding this attribute. In 2003, 71% of respondents rated the WPS as “good” for
being approachable but in 2017 only 45.8% of respondents rated the police as "good"
for this attribute. With the addition of the "excellent" option, the positive value, in 2019,
has risen to 55%, but that's still well below the percentages seen in the early 2000's.
At the other end of the scale, those rating the police as poor have tapered off slightly
from the 2017 results, even with the addition of the "very poor" option.
There is a small difference in the ratings by age with fewer younger (18-34 years)
respondents rating the Service as good or excellent for being approachable (49%),
compared with older ones (56% for the middle group and 62% for those aged 55+).
However, the percentage rating the Service as poor or very poor varied little by age.
Question G2C. Do you think, in general, the Winnipeg Police Service does an excellent, good,
Being approachable to the public?
1999 2001 2003 2005 2007 2010 2013 2015 2017 2019
Excellent - - - - - - - - - 16.0%
Good 64.0% 69.0% 71.0% 67.4% 63.9% 64.8% 66.8% 59.2% 45.8% 39.5%
Average 22.0% 17.0% 17.0% 22.8% 19.5% 16.9% 21.2% 29.5% 37.0% 30.5%
Poor 6.0% 4.0% 3.0% 3.5% 4.3% 4.8% 6.0% 7.1% 9.6% 6.5%
Very Poor - - - - - - - - - 2.1%
No opinion 8.0% 9.0% 9.0% 6.3% 12.4% 13.6% 6.0% 4.1% 7.5% 5.5%
51
Question G2C. Do you think, in general, the Winnipeg Police Service does an excellent, good,
Being approachable to the public?
Total 18-34 Years 35-54 Years 55 Years plus

Excellent 16.0% 11.7% 17.7% 17.7%
Good 39.5% 36.9% 37.9% 43.5%
Average 30.5% 43.0% 29.7% 20.6%
Poor 6.5% 6.1% 6.9% 6.2%
Very Poor 2.1% 1.1% 2.6% 2.4%
No Opinion 5.5% 11.7% 17.7% 17.7%
The fourth of these questions was: “Do you think the Winnipeg Police Service does a
good job, an average job or a poor job of ensuring the safety of citizens in your area?"
(question G2D). This question was only added to the 2015 survey so there is not a lot
of history available.
In 2017, almost 54% of the respondents overall rated the police as “good” for this
attribute and only 4.8% rated the Service as "poor". With the addition of "excellent" and
"very poor" options this year, the positive responses jumped to 62.9% and the negative
to 6.1%. Residents of Districts 1 and 3 were much less likely to rate the police as
“excellent" or "good” (56% compared to 66% average for the other districts) and more
likely to rate the police as “poor" or "very poor” (8.5% compared to 5% average) for this
trait.
52
G2D. Do you think, in general, the Winnipeg Police Service does an excellent, good, average, poor
or very poor* job of:
Ensuring the safety of citizens in your area?
2015 2017 2019

Excellent 17.7%
Good 59.7% 53.8% 45.2%
Average 32.8% 38.4% 28.4%
Poor 5.3% 4.8% 4.2%
Very Poor 1.9%
No Opinion 2.1% 3.0% 2.6%
G2D. Do you think, in general, the Winnipeg Police Service does an excellent, good, average,
poor or very poor* job of:
Ensuring the safety of citizens in your area?

Female Male
34 54 plus 1 2 3 4
Excellent 17.7% 19.6% 15.5% 18.7% 19.5% 15.8% 14.3% 20.2% 15.6% 17.8%
Good 45.2% 42.5% 44.4% 48.3% 44.6% 45.8% 42.9% 43.3% 40.6% 50.2%
Average 28.4% 30.2% 30.2% 24.9% 26.0% 31.0% 30.0% 28.1% 32.8% 25.6%
Poor 4.2% 3.9% 5.6% 2.9% 4.6% 3.7% 4.3% 3.4% 7.8% 2.7%
Very Poor 1.9% 1.7% 1.7% 2.4% 1.9% 2.0% 4.3% 2.0% 0.8% 1.8%
Not
Stated 2.6% 2.2% 2.6% 2.9% 3.4% 1.7% 4.3% 3.0% 2.3% 1.8%
G2E asks “Do you think the Winnipeg Police Service does an excellent, good, average,
poor or very poor job of treating people fairly?” Overall there was virtually no change
53
from the 2017 survey, with about 60% of the respondents ranking the Service as
excellent or good for fairness. There was a 6% difference between younger and older
respondents in terms of rating the police poorly for fairness, with 13% of those aged 18-
54 years stating "poor" compared to just 7% of those in the 55+ age category.
Slightly more District 1 and 3 respondents (13.8%) rated the police as poor or very poor
for fairness compared to respondents from Districts 2 and 4 (9.7%).
G2E. Do you think, in general, the Winnipeg Police Service does an excellent, good,
Treating people fairly?
2015 2017 2019

Excellent 16.5%
Good 59.2% 59.0% 44.4%
Average 26.9% 28.6% 25.3%
Poor 9.7% 9.1% 8.1%
Very Poor 2.9%
Not Stated 4.1% 3.3% 2.9%
54
G2E. Do you think, in general, the Winnipeg Police Service does an excellent, good, average, poor
or very poor* job of:
Treating people fairly?

Female Male
34 54 plus 1 2 3 4
Excellent 16.5% 18.4% 15.9% 15.3% 15.8% 17.2% 27.1% 15.3% 12.5% 16.4%
Good 44.4% 41.3% 43.5% 47.8% 44.6% 44.1% 30.0% 43.3% 46.1% 48.9%
Average 25.3% 26.8% 24.1% 25.4% 26.0% 24.6% 27.1% 26.1% 25.8% 23.7%
Poor 8.1% 8.9% 10.3% 4.8% 8.0% 8.1% 5.7% 9.9% 9.4% 6.4%
Very Poor 2.9% 3.4% 3.4% 1.9% 3.4% 2.4% 8.6% 0.5% 3.9% 2.7%
Not
2.9% 1.1% 2.6% 4.8% 2.2% 3.7% 1.4% 4.9% 2.3% 1.8%
Stated
Question G2F asks respondents how they felt about the professionalism of the Service.
Overall 70% (72.3% in 2017 and 71% in 2015) rated the WPS as good or excellent for
their professionalism. Five (5.3%) percent (7.2% in 2017 and 6.0% in 2015) rated the
Service poor or very poor.
There was a divide between respondents by age, with 66.4% of the younger
respondents (18-54 years) rating the police as good or excellent compared to 77% of
older respondents. This was not reflected in the percentage, by age, rating the police as
poor or very poor.
Question G2G was added to the 2015 survey and it asked respondents how they felt
about the level of courtesy offered by members of the Service. Overall 68.4% (68% in
2017 and 67% in 2015) rated the WPS good or excellent for their level of courtesy.
Seven percent (7.2%) (6% in 2017 and 5% in 2015) indicated the Service was poor or
very poor for courtesy.
55
There was a slight divide between respondents by age, with 62.6% of the younger
respondents rating the WPS as excellent or good compared to 66.4% of respondents
aged 35-54 and 75.6% of those aged 55+.
G2G. Do you think, in general, the Winnipeg Police Service does an excellent, good, average,
Treating citizens with courtesy?

Female Male
34 54 plus 1 2 3 4
Excellent 21.9% 19.0% 23.7% 22.5% 21.4% 22.6% 24.3% 20.2% 18.0% 25.1%
Good 46.5% 43.6% 42.7% 53.1% 46.1% 46.8% 41.4% 48.3% 48.4% 45.2%
Average 23.9% 30.2% 26.3% 15.8% 23.8% 23.9% 24.3% 22.7% 26.6% 23.3%
Poor 4.8% 6.1% 4.3% 4.3% 5.6% 4.0% 4.3% 4.9% 5.5% 4.6%
Very Poor 1.1% 1.1% 0.9% 1.4% 0.9% 1.3% 4.3% 0.5% 0.8% 0.9%
Not
1.8% 2.2% 2.9% 2.2% 1.3% 1.4% 3.4% 0.8% 0.9%
Stated
Question G2H was added in the 2015 survey and it asked respondents how they felt
about the level of trustworthiness offered by members of the WPS. In 2019, wording
changes were made to both the question and the allowed responses. Therefore, in this
case, there is a slight lack of comparability with past answers. Overall, in the 2019
survey, 66.3% rated the police excellent or good for trustworthiness compared with 82%
in 2017 (81% in 2015) who rated the police absolutely or usually trustworthy.
Eight percent (8.2%) (5% in 2017 and 4% in 2015) indicated the police were poor or
very poor for trustworthiness ("not really" or "not at all trustworthy" in earlier surveys). As
had been seen in the answers to a few other questions, younger respondents (ages 18-
34) were less likely (64.2% to rate the police are "excellent" or "good" ("absolutely" or
56
"usually" trustworthy) than were older respondents (74.2% for those 55+) and were
more likely (10.6% compared to 5.7%) to rate the police as "poor" or "very poor" ("not
really" or "not at all" trustworthy").
G2H. Do you think, in general, the Winnipeg Police Service does an excellent, good, average,
Being trustworthy?

Female Male
34 54 plus 1 2 3 4
Excellent 22.6% 21.2% 22.0% 24.4% 24.1% 20.9% 24.3% 20.7% 23.4% 23.3%
Good 43.7% 43.0% 38.8% 49.8% 42.1% 45.5% 41.4% 42.9% 42.2% 46.1%
Average 23.5% 24.6% 28.4% 17.2% 23.8% 23.2% 22.9% 26.1% 22.7% 21.9%
Poor 5.8% 7.8% 6.0% 3.8% 6.2% 5.4% 4.3% 5.9% 7.0% 5.5%
Very Poor 2.4% 2.8% 2.6% 1.9% 2.2% 2.7% 4.3% 2.0% 2.3% 2.3%
Not
1.9% 0.6% 2.2% 2.9% 1.5% 2.4% 2.9% 2.5% 2.3% 0.9%
Stated
Question G3 was again added in the 2015 survey and it asked: “How much confidence
do you have in the police?” In 2019, wording changes were made to the allowed
responses and the number of possible responses was increased to five from four.
Therefore, there is a lack of completely direct comparability with past answers.
Overall, in the 2019 survey, 63.9% rated that they had a "great deal" or "some"
confidence in the police service. In 2017, 91% said they had "a great deal" or "some"
confidence in the police.
That leaves an apparent drop in the level of confidence that citizens have in the police
service. However, if the percentage that said an "average amount of confidence" is
added to the 2019 "a great deal" and "some confidence" scores, the total reaches 92%.
57
It appears that the addition of "an average amount of confidence" as a response
reduced the number of respondents who said they had more than an average amount of
confidence in the police. The fact, though, that the number of citizens who felt they had
little or no confidence in the police remained unchanged, and at a very low level,
indicates that if the "average" response was eliminated the respondents would select
"some" or "a great deal" as their preferred option.
Overall, 8% said they had "not very much" or "no confidence at all" in the police. This
compares with 8% in 2017 (7% in 2015) who indicated they had "not much confidence"
or "no confidence at all" in the police. Although the level of confidence is high across the
board, it still increases with the age of the respondent, from 59% of those aged 18-34 to
63% of those aged 35-54 years to 70% of those aged 55+ (a great deal and some
confidence).
G3. How much confidence do you have in the police?

Female Male
34 54 plus 1 2 3 4
A Great
35.5% 29.6% 35.3% 40.7% 36.5% 34.3% 34.3% 35.5% 34.4% 36.5%
Deal
Some
28.4% 29.1% 27.6% 28.7% 31.0% 25.6% 28.6% 24.6% 32.0% 29.7%
Confidence
An
Average 28.1% 31.8% 28.4% 24.4% 26.6% 29.6% 30.0% 32.5% 22.7% 26.5%
Amount
Not Very
4.8% 7.3% 4.7% 2.9% 3.4% 6.4% 1.4% 5.9% 5.5% 4.6%
Much
No
Confidence 2.4% 2.2% 3.0% 1.9% 2.2% 2.7% 4.3% 1.0% 3.1% 2.7%
at all
Not Stated 0.8% 0.9% 1.4% 0.3% 1.3% 1.4% 0.5% 2.3%
G3. How Much Confidence Do You Have in the Police?
60.0%
40.0%
2015
20.0%
2017
0.0%
A Great Deal Some (Some An Average Not Very No Confidence Not Stated 2019
(A Great Deal) Confidence) Amount Much (Not (None at all)
Much)
Question G4 was new to the 2019 survey so there are no historic comparisons possible.
The question asks: "How would you rate the level of funding received by the Winnipeg
58
Police Service?" An almost equal amount of citizens thought the police were
appropriately and adequately funded (40.0%) and underfunded (38.5%). A small
minority, 8.9%, thought the police were over funded.
There are some significant variances in the responses by age. Only 25% of
respondents under the age of 35 thought the police are underfunded compared with
53% of respondents aged 55 or older. More of the younger respondents saw the police
as appropriately and adequately funded (53%) than the older citizens (34.5% average).
More women (42%) felt the police were under funded than men did (34%).
G4. How would you rate the level of funding received by the Winnipeg Police Service?

Female Male
34 54 plus 1 2 3 4
Over Funded 9.0% 11.0% 9.0% 7.0% 7.0% 11.0% 11.0% 9.0% 9.0% 7.0%
Appropriately
and
40.0% 53.0% 38.0% 31.0% 37.0% 43.0% 39.0% 39.0% 44.0% 39.0%
adequately
funded
Under
39.0% 25.0% 37.0% 53.0% 42.0% 34.0% 37.0% 36.0% 36.0% 43.0%
funded
Not Stated 13.0% 12.0% 16.0% 10.0% 14.0% 11.0% 13.0% 15.0% 11.0% 11.0%
When asked to rate the number of police officers the Service has (question G5) five
percent (3% in 2017) said there were too many officers. Thirty-four percent (58.6% in
2017 and 60.4% in 2015) thought there were the right number of officers visible. There
was a wording change in this question between the 2019 survey and previous versions.
The previous version: "Thinking about the number of police you see in your
neighbourhood, would you say there are too many, too few, or about the right number?"
was replaced by the simpler: " How would you rate the number of officers the Winnipeg
Police Service has?". These versions seem quite equivalent but it must be kept in mind
that the wording change likely had some effect of the responses.
From 2001 through 2017, on average, 50.9% of respondents thought the police had the
right number of officers. This year, that number dropped to 33.7%. From 2001 through
2017, on average, 42.3% of respondents thought the police had too few officers. This
year, that number increased to 53.4%. The number who felt there were too many
officers (5.5%) was somewhat higher than the long term average but similar to the
values seen in the 2015 and 2017 surveys.
59
G5. How would you rate the number of Officers the Winnipeg Police Service has?
Formerly: "Thinking about the number of police you see in your neighbourhood, would you say there are
too many, too few, or about the right number?"
2001 2003 2005 2007 2010 2013 2015 2017 2019

Too Many 2.0% 1.0% 0.5 1.0% 1.9% 1.5% 5.0% 3.0% 5.5%
Too Few 46.0% 46.0% 48.4% 46.0% 49.1% 37.2% 31.0% 35.0% 53.4%
About Right 44.0% 47.0% 46.1% 47.0% 42.6% 61.7% 60.4% 58.6% 33.7%
No opinion 8.0% 6.0% 5.0% 6.0% 6.4% 4.2% 3.6% 3.3% 7.4%
G5. How Would You Rate the Number of Officers the

Winnipeg Police Service has?
70.00%
60.00%
50.00%
40.00% Too Many
30.00% Too Few
20.00% About Right
10.00%
0.00%
2001 2003 2005 2007 2010 2013 2015 2017 2019
G5. How would you rate the number of Officers the Winnipeg Police Service has?

Female Male
34 54 plus 1 2 3 4
Too
5.5% 5.6% 7.3% 3.3% 4.0% 7.1% 7.1% 4.4% 3.9% 6.8%
Many
About
33.7% 43.0% 34.1% 25.4% 31.3% 36.4% 35.7% 39.4% 28.1% 31.1%
Right
Too Few 53.4% 44.7% 50.9% 63.6% 57.6% 48.8% 51.4% 48.3% 64.1% 52.5%
Not
7.4% 6.7% 7.8% 7.7% 7.1% 7.7% 5.7% 7.9% 3.9% 9.6%
Stated
The percentage of citizens who think the Service has too few officers increases with the
age of the respondent, from 45% of those aged 18-34 to 64% of those aged 55+.
Women were more likely to think there were too few officers (58%) than men (49%).
Residents of District 3 were more likely to think there were too few officers (64%) than
residents of other districts (51% average).
Question G6 was new to the 2019 survey so there are no historic comparisons possible.
The question asks: "Does the Winnipeg Police Service meet your needs, values and
expectations?" The majority of respondents indicated that their needs were being met
60
by the WPS, with 41.1% saying "usually" and 28.5% saying "always" or "consistently".
This totals 69.6% positive responses, with a further 20.5% responding with
"sometimes". A total of 7.6% of citizens felt the Service was meeting their needs
occasionally, rarely or never.
There are some variances in the responses by age. While many (61.4%) respondents
under the age of 35 feel the police meet their expectations, they are fewer when
compared with 78.9% of respondents aged 55 or older who feel the same way.
Likewise, more of the younger respondents (9%) stated the police occasionally, rarely
or never met their needs, values and expectations, than was common for the older
citizens aged 55+ (5.7% average).
G6. Does the Winnipeg Police Service meet your needs, values and expectations?

Female Male
34 54 plus 1 2 3 4
Rarely or
3.2% 3.4% 2.2% 4.3% 3.4% 3.0% 4.3% 2.0% 5.5% 2.7%
Never
Occasionally 4.4% 5.6% 6.0% 1.4% 3.1% 5.7% 4.3% 4.9% 5.5% 3.2%
Sometimes 20.5% 28.5% 20.3% 13.9% 17.6% 23.6% 25.7% 19.2% 23.4% 18.3%
Usually 41.1% 33.5% 42.7% 45.9% 42.7% 39.4% 38.6% 43.8% 35.9% 42.5%
Always
28.5% 27.9% 25.0% 33.0% 30.3% 26.6% 24.3% 27.6% 26.6% 32.0%
Consistently
Not Stated 2.3% 1.1% 3.9% 1.4% 2.8% 1.7% 2.9% 2.5% 3.1% 1.4%
Question G7 rated the respondents' overall opinion about the quality of police service in
Winnipeg. The percentage of respondents rating the police as good or excellent, 64.2%
(73% in 2017 and 72% in 2015) was lower than the values seen in last two surveys
(72% average) but slightly better than the percentage rating good or excellent in the
2007 and 2010 surveys.
The number who thought the Service was poor or very poor (6.5%) was slightly higher
than in 2017 and 2015 (5.1% average) and was actually higher than ever seen before
(though well within the margin of error).
Older respondents rated the Service higher, with 76.5% of those aged 55+ rating the
police excellent or good, compared to 57.8% of the rest of the respondents. There was
no real variation by age amongst those who rated the Service as poor or very poor for
overall quality.
G7. How would you rate the overall quality of police service in Winnipeg?

Female Male
34 54 plus 1 2 3 4
Excellent 14.7% 11.7% 16.8% 14.8% 15.8% 13.5% 21.4% 16.3% 12.5% 12.3%
61
Good 49.5% 45.3% 41.8% 61.7% 48.6% 50.5% 41.4% 46.3% 50.0% 54.8%
Average 29.2% 36.9% 34.1% 17.2% 29.7% 28.6% 28.6% 31.5% 29.7% 26.9%
Poor 4.7% 3.9% 5.2% 4.8% 4.3% 5.1% 4.3% 3.4% 6.3% 5.0%
Very
Poor 1.8% 2.2% 1.7% 1.4% 1.5% 2.0% 4.3% 2.0% 1.6% 0.9%
Not
Stated 0.2% 0.4% 0.3% 0.5%
2001 2003 2005 2007 2010 2013 2015 2017 2019

Excellent 15.0% 15.0% 12.1% 7.8% 13.4% 17.8% 19.8% 17.3% 14.7%
Good 56.0% 57.0% 54.7% 55.0% 47.5% 52.3% 51.8% 55.6% 49.5%
Average 23.0% 24.0% 28.5% 31.2% 31.9% 24.4% 22.4% 21.6% 29.2%
Poor 4.0% 2.0% 2.7% 4.3% 3.9% 3.4% 4.3% 4.0% 4.7%
Very Poor 0.0% 1.0% 1.3% 0.5% 1.3% 1.1% 0.7% 1.3% 1.8%
No Opinion 1.0% 0.0% 0.7% 1.3% 2.1% 1.0% 1.0% 0.2% 0.2%
The percentage of respondents (64.2%) who rated the Service as excellent or good
comprise the topbox score, while those who rated it as poor or very poor (6.5%) make
up the lowbox score. The topbox score is down 9% from 2017, and is slightly below the
average of all topbox scores since 1999 (68.1%). The 6.5% lowbox score is higher than,
but generally comparable to, ratings seen over the past surveys.
Topbox and Lowbox scores
2001 2003 2005 2007 2010 2013 2015 2017 2019

Topbox 71.0% 72.2% 66.8% 62.8% 60.9% 70.1% 71.6% 72.9% 64.2%
Score
Lowbox 4.0% 3.5% 4.0% 4.8% 5.2% 2.1% 5.0% 5.3% 6.5%
Score
G7. How Would You Rate the Overall Quality of the

Police Service in Winnipeg?
80.00%
60.00%
Excellent-Good
40.00%
Average
20.00% Poor-Very Poor
0.00%
2001 2003 2005 2007 2010 2013 2015 2017 2019
62
CONTACT
There are several questions throughout the survey in which respondents are asked
about specific circumstances in which they may have had personal contact with a
member of the Winnipeg Police Service in the past year. Specifically, if they answered
"yes" to question C1 "Excluding traffic related matters during the last year did you
contact the Winnipeg Police Service for any reason?", D1" Excluding traffic related
matters, in the last year did the Winnipeg Police Service contact you for any reason?",
F3 " During the last year were you involved in a traffic collision to which police
attended?", F5 " During the last year were you stopped by a Winnipeg Police Officer for
a traffic violation?" or F7 " During the last year were you stopped at a road-side spot
check enforced by the Winnipeg Police?" ,they were placed into the "contact" group. All
other respondents were placed into the "no contact" group.
There were 234 respondents in the contact group and 386 in the no contact group.
Positive (rating excellent or good) views of police service elements based

on whether or not the respondent had contact with the police in the last year
All
Had Contact No Contact Difference
Respondents
Enforcing the laws 67.3% 59.4% 72.0% 12.6%
Responding promptly 51.3% 44.0% 55.7% 11.7%
Being approachable 55.5% 47.4% 60.4% 12.9%
Ensuring citizen safety 62.9% 53.4% 68.7% 15.2%
Treating people fairly 60.8% 50.4% 67.1% 16.7%
Being professional 70.0% 60.3% 75.9% 15.7%
Courteous treatment 68.4% 60.3% 73.3% 13.1%
Being trustworthy 66.3% 56.4% 72.3% 15.9%
Confidence in Police 63.9% 54.3% 69.7% 15.4%
Meets needs & values 69.7% 60.7% 75.1% 14.4%
Overall quality of WPS 64.2% 53.4% 70.7% 17.3%
Negative (rating poor or very poor) views of police service elements based
on whether or not the respondent had contact with the police in the last year
All
Had Contact No Contact Difference
Respondents
Enforcing the laws 4.8% 7.7% 3.1% -4.6%
Responding promptly 14.4% 19.2% 11.4% -7.8%
Being approachable 8.5% 12.4% 6.2% -6.2%
Ensuring citizen safety 6.1% 8.5% 4.7% -3.9%
Treating people fairly 11.0% 16.2% 7.8% -8.5%
Being professional 5.3% 8.5% 3.4% -5.2%
Courteous treatment 6.0% 8.5% 4.4% -4.1%
Being trustworthy 8.2% 14.1% 4.7% -9.4%
Confidence in Police 7.3% 12.4% 4.1% -8.2%
Meets needs & values 7.6% 12.0% 4.9% -7.0%
Overall quality of WPS 6.5% 10.7% 3.9% -6.8%
63
Positive (Rating Excellent or Good) Views of Police
Service Elements Based on Whether or Not the
Respondent had Contact with the Police in the Last
Year
80.00%
70.00%
60.00%
50.00%
40.00%
30.00%
20.00% Had Contact
10.00% No Contact
0.00%
Negative (Rating Poor or Very Poor) Views of Police

Service Elements Based on Whether or Not the
Respondent had Contact with the Police in the Last
Year
25.00%
20.00%
15.00%
10.00%
Had Contact
5.00%
No Contact
0.00%
64
APPENDIX 1
DEMOGRAPHICS
GENDER
The breakdown of the survey respondents, by gender, was 52% women and 48% men.
This compares well to the actual composition of the City of Winnipeg, which is 51.2%
women and 48.8% men according to the 2016 Canadian census. Following the census
breakdown of gender by age ratios, men and women were proportionally represented
throughout all the age categories although there was a somewhat higher than expected
percentage of younger men (56%) and older women (57%) represented in the
respondent population (question: gender).
Respondent Gender and Age Cross-Tabulation
Total Respondent Age

18-34 35-54 55 plus
Male 48% 42.5% 50.0% 47.9%
Female 52% 57.5% 50.0% 52.1%
AGE
Almost 30% percent (28.9%) of the respondents fell into the 18-34 years of age
category, thirty-seven percent (37.4%) in the 35-54 years of age category and thirty-
four percent (33.7%) falling in the 55+years of age category (question: respondent age).
This compares relatively well with the 2016 Canadian census which shows that the
actual composition of adults in Winnipeg is: 29.6% 18-34 years, 32.7% 35-54 years and
37.7% 55 and over. Therefore: compared to the Winnipeg census, respondents for this
survey are slightly over-represented in the 35-54 years category and slightly under-
represented in the 55+ years of age category.
An examination of more specific age categorization reveals that the greatest number of
surveys was answered by respondents aged 25-34 years (n=127) and the fewest
respondents (n=7) fell in the 85 years of age or older group (question: Respondent age).
Enhanced Gender/Age Breakdown
Gender Respondent Age (N)

18-34 Years 35-54 Years 55 Years plus
Male 297 76 116 105
Female 323 103 116 104
65
Total 620 179 232 209
Percent of Total 100% 28.9% 37.4% 33.7%
Respondent Detailed Age Breakdown
18 - 24 years 52
25 - 34 years 127
35 - 44 years 122
45 - 54 years 110
55 - 64 years 118
65 - 74 years 58
75 - 84 years 26
85 years or older 7
Total 620
Respondent Age and District Cross-Tabulation

% 28.9% 28.6% 27.6% 29.7% 29.7%
18-34
N 179 20 56 28 65
% 37.4% 45.7% 35.5% 38.3% 36.1%
35-54
N 232 32 72 49 79
% 33.7% 25.7% 36.9% 32.0% 34.2%
55 plus
N 209 18 75 41 75
Total N 620 70 203 128 219
EDUCATION
Respondents were asked to give the highest level of formal education they had
achieved (question H8). The most frequently cited response was "Completed university
degree" (28%) followed by “Community college degree/diploma” (23%), and “Completed
high school” (25%). By region, Districts 3 and 4 had the greatest number of respondents
who had not completed high school while District 2 had the greatest number who had
completed a university degree.
Respondent Education and District Cross-Tabulation
District
Less than high school 5% 4% 2% 6% 6%
66
Completed high school 15% 19% 8% 16% 21%
Some college or university 14% 9% 13% 18% 13%
Community college
23% 30% 23% 27% 20%
degree / diploma
Completed university degree 28% 27% 34% 22% 26%
Completed university graduate
13% 10% 17% 11% 13%
degree
Don't know / no response 2% 1% 2% 1% 2%
HOUSEHOLD INCOME
Data on annual household income was collected in six categories, with the four groups
between $30,000 and $250,000 being relative equally represented (question:
H7/Respondent Household Income). As is common in opinion surveys, a significant
number of respondents (n=83, 13.4%) refused to answer this question. The remaining
respondents (n=537) were well distributed throughout the income categories, with the
exception of earning more than $250,000, which was represented only by 3.7%.
As might be expected, the average household income varied by police district. District 3
had the greatest percentage of respondents in the under $50,000 category (33%),
District 2 had the greatest number of respondents in the $50,000-$100,000 category
(38%) and District 4 had the greatest number of respondents reporting over $100,000
(32%) in income.
Respondent Household Income and District Cross-Tabulation
District
Under $30,000 10% 16% 10% 13% 6%
$30,000 to $50,000 14% 16% 9% 20% 13%
$50,001 to $75,000 17% 17% 18% 16% 16%
$75,001 to $100,000 18% 14% 20% 16% 19%
$100,001 to $250,000 24% 26% 25% 16% 28%
More than $250,000 4% 1% 6% 2% 4%
Don't know / refused 13% 10% 12% 16% 14%
RESPONDENT RESIDENCE
The residence of the respondents was recorded by asking their postal code. The postal
code areas have been combined to correspond to the four police districts.
67
Cross-Tabulation of Respondent Residence - Postal Code by District
Postal Code District 1 District 2 District 3 District 4
R2C 29
R2E 7
R2G 36
R2H 9
R2J 21
R2K 22
R2L 10
R2M 31
R2N 35
R2P 17
R2R 24
R2V 40
R2W 28
R2X 19
R2Y 10
R3A 4
R3B 7
R3C 14
R3E 19
R3G 26
R3H 1
R3J 27
R3K 8
R3L 19
R3M 13
R3N 16
R3P 19
R3R 19
R3S 1
R3T 42
R3V 8
R3W 4
R3X 15
R3Y 20
Total 70 203 128 219
Postal code quotas were incorporated into the bidding process to ensure that an
adequate number of residents of the central and northern parts of the city were
surveyed. Other than these, and the gender quota, the distribution of respondents
68
around the city was the result of random sampling. The sampled frequencies of
respondents who live in each of the police districts can be seen in the above table.
NEIGHBOURHOOD AND CITY TENURE
Data was collected on the length of time the respondents had lived in the City of
Winnipeg and in their current neighbourhood. Overall, 51% of all respondents had lived
in their current neighbourhood for more than 10 years (question H5). Thirty-one (31.0%)
percent of the respondents had been resident for five years or less. As expected, older
residents have greater tenure than younger. For example, 51% of respondents (55% in
2017) aged 55 or older have lived in their current neighbourhood for at least 25 years. In
contrast, only 11% of this group (12% in 2017) had moved within the past five years.
For younger respondents (18-34 years), exactly 50% (27% in 2017) had been resident
in their neighbourhood for 11 years or more while the other half (58% in 2017) had
moved into their neighbourhood within the last five years.
H5. About how long have you lived in your neighbourhood?

Female Male
34 54 plus 1 2 3 4
One year
8.4% 14.5% 8.6% 2.9% 8.0% 8.8% 8.6% 12.3% 4.7% 6.8%
or less
2-5 years 22.6% 35.2% 25.9% 8.1% 23.2% 21.9% 22.9% 21.2% 24.2% 22.8%
6-10
17.7% 20.1% 22.4% 10.5% 14.6% 21.2% 22.9% 16.7% 22.7% 14.2%
years
11-25
27.1% 21.2% 31.0% 27.8% 28.8% 25.3% 31.4% 25.1% 23.4% 29.7%
years
More than
24.0% 8.9% 11.6% 50.7% 25.1% 22.9% 14.3% 24.6% 25.0% 26.0%
25 years
Do not
0.2% 0.4% 0.3% 0.5%
know
Respondents in all districts lived in their neighborhood for similar lengths of time,
although fewer District 1 residents reported living in their neighbourhood for more than
25 years compared to other districts. Fifty-six percent of District 4 respondents lived in
their neighbourhood for 11 years or more, which was the highest percentage, but only 5
points above the average for the respondents city-wide.
Well over half of the respondents (61%; 60% in 2017, 58% in 2015) reported that they
had lived in Winnipeg for more than 25 years. Only 12% (11% in 2017) reported they
had been here 5 years or less (question H6). District 4, at 69%, had the highest
69
percentage of respondents who have lived in Winnipeg for more than 25 years and
District 3 the lowest, at 55%.
H6. And how long have you lived in the City of Winnipeg?

Female Male
34 54 plus 1 2 3 4
One year
1.9% 3.4% 2.6% 2.2% 1.7% 1.4% 3.0% 0.8% 1.8%
or less
2-5 years 9.5% 18.4% 9.5% 1.9% 8.0% 11.1% 7.1% 10.8% 12.5% 7.3%
6-10
9.2% 16.8% 9.1% 2.9% 10.2% 8.1% 17.1% 6.4% 14.1% 6.4%
years
11-25
18.9% 30.2% 20.3% 7.7% 20.4% 17.2% 17.1% 23.2% 18.0% 16.0%
years
More than
60.5% 31.3% 58.6% 87.6% 59.1% 62.0% 57.1% 56.7% 54.7% 68.5%
25 years
It would be expected that the percentage of respondents who have lived in Winnipeg for
many years would increase with the age of the respondent. In this case, 88% of the 55+
age group reported being resident in Winnipeg for more than 25 years, compared with
59% and 31% of the respondents in the younger age groupings.
H4. Do you have a friend or a relative who is a Police Officer?

Female Male
34 54 plus 1 2 3 4
Yes 33.1% 27.9% 40.5% 29.2% 31.6% 34.7% 31.4% 30.0% 29.7% 38.4%
No 66.9% 72.1% 59.5% 70.8% 68.4% 65.3% 68.6% 70.0% 70.3% 61.6%
Thirty-three percent (30% in 2017 and 37% in 2015) of the respondents said they had a
friend or relative who was a police officer currently working for the Winnipeg Police
Service (question H4). Middle age-group respondents (age 35-54) were more likely to
know a police member (40.5%) than were older (29%) and younger (28%) respondents.
70

Winnipeg Police General 2019 Survey Results

Uploaded by

Copyright:

Available Formats

You might also like

Winnipeg Police General 2019 Survey Results

Uploaded by

Document Information

Original Description:

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Winnipeg Police General 2019 Survey Results

Uploaded by

Copyright:

Available Formats

THE WINNIPEG POLICE SERVICE

GENERAL SURVEY, 2019

Executive Summary ...................................................................................................... 6

Survey Results ............................................................................................................ 18

Appendix 1 - Demographics ....................................................................................... 65

Winnipeg residents were surveyed by telephone by Advanis Inc. (Edmonton, Alberta),

Several quotas were imposed on the fielding of the survey:

 52% of the respondents should be women (Census Canada);

CRIME AND SAFETY

B1. Citizen Perception of Crime in Winnipeg 2001-2019

20.0% Less crime

 When asked about the seriousness of various neighbourhood issues,

 When assessed by geographic area, respondents from Districts 2 and 4 cited

On a scale from 1 to 5 in which 1 is not at all serious, 2 is somewhat serious, 3 is serious,

Total District 1 District 2 District 3 District 4

B7. How Safe Would You Feel Walking Alone

 A total of 27 respondents had had an occasion to complain about the conduct of

 21 of these respondents responded to the follow-up question by indicating that

F1.1/2 Do You Personally Approve or Disapprove of

F2. Has Anyone in Your Household Received a Ticket

 Males disapproved of photo radar in each category by at least 10% more.

GENERAL POLICING ISSUES / SATISFACTION ISSUES

 Question G1 asked the respondents to rate a series of potential police activities

 The criminal investigations score was followed closely by “concentrated effort on

 In Question B4, respondents indicated that their most significant neighbourhood

 Respondents were asked about the level of professionalism, fairness,

 With respect to quality, since 2007 there appears to be a correlation between

20.00% Poor-Very Poor

G5. How Would You Rate the Number of Officers the

SECTION B. CRIME AND SAFETY

2001 2003 2005 2007 2010 2013 2015 2017 2019

All Respondent Age Gender District

2001 2003 2005 2007 2010 2013 2015 2017 2019

2001 2003 2005 2007 2010 2013 2015 2017 2019

B3. Perceptions of Neighbourhood Crime

All Respondent Age Gender District

On a scale from 1 to 5 in which 1 is not at all serious, 2 is somewhat serious, 3 is serious,

Total District 1 District 2 District 3 District 4

On a scale from 1 to 5 in which 1 is not at all serious, 2 is somewhat serious, 3 is serious,

Respondent Age Gender

TOTAL RESPONDENT AGE GENDER

18-34 35-54 55 plus Male Female

Total District 1 District 2 District 3 District 4

2007 2010 2013 2015 2017 2019

Total District 1 District 2 District 3 District 4

All Respondent Age Gender District

All Respondent Age Gender District

All Respondent Age Gender District

All Respondent Age Gender District

B10.1. Was it a personal or property related crime?

All Respondent Age Gender District

All Respondent Age Gender District

All Respondent Age Gender District

All Respondent Age Gender District

D2. What was your level of satisfaction with this interaction?

All Respondent Age Gender District

All Respondent Age Gender District

E3. Why did you decide not to make a complaint?