Professional Documents
Culture Documents
What Employers Look For
What Employers Look For
• SOFT SKILLS…
• The ability to communicate and interact positively and
productively with others
• Develop as we age
• Not directly taught in school
• Relates to our attitude and outlook on life
• Difficult to explain, but we easily recognize them
EXAMPLES OF SOFT SKILLS
• Good Listener
• Effective communication skills
• Dependable
• Neat
• Friendly
• Organized
• Prompt
• Fair
• Hard worker
TOP 6 SOFT SKILLS
• Communication
• Enthusiasm & Attitude
• Teamwork
• Networking
• Problem Solving & Critical Thinking
• Professionalism
SOFT SKILL #1: COMMUNICATION
• Verbal • Written
• Interpersonal • Email
• Public speaking • Text messages
• Telephone etiquette • Letters/Reports
• Listening comprehension
• Non-verbal • Visual
• Facial expressions • Dress
• Body language • Personal hygiene
• Posture
SOFT SKILL #2: ENTHUSIASM &
ATTITUDE
• All other things being equal, a candidate who can
demonstrate a positive attitude and eagerness to
tackle the job will have an advantage over one
who displays an attitude viewed by the
employer as negative or disinterested. In fact,
many employers would rather provide job skills
training to an enthusiastic but inexperienced
worker than hire someone with perfect
qualifications but a less-than-positive attitude.
DISPLAYING ENTHUSIASM
AND POSITIVE ATTITUDE
IN A JOB INTERVIEW
• Smile
• Sit up straight
• Make eye contact…
but don’t stare, it’s
disturbing
• Discuss training and
work experiences in
an upbeat manner
SOFT SKILL #3: TEAMWORK